Method of presenting know-how

Abstract

Improve the technique for presenting know-how. [Solution] A method for presenting know-how executed by an information processing device, comprising: obtaining a request relating to the output of know-how; obtaining region information; and adjusting the content of the know-how corresponding to the request based on the region information and outputting it.

Description

Technical Field

[0001] This disclosure relates to a know-how presentation method.

Background Art

[0002] Conventionally, technologies related to learning systems for knowledge, know-how, etc. have been known. For example, Patent Document 1 discloses a technology that utilizes generative AI to provide lectures according to the level of the attendees.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Although Patent Document 1 discloses a learning system that utilizes machine learning such as generative AI, adjustments such as the work location of the user who receives the know-how presentation (headquarters, factory, overseas, etc.) and the content of the know-how presentation according to the average physical build information in the region of the work location have not been considered. That is, there was room for improvement in the know-how presentation technology. Here, know-how refers to specific or specialized knowledge, techniques, methods, and information, and is typically transmitted through explanations by words, images, actions, etc. Examples of know-how targets include operations such as screwing and assembly, applications, software operations, and business execution procedures, but are not limited thereto.

[0005] In view of such circumstances, an object of the present disclosure is to improve the know-how presentation technology.

Means for Solving the Problems

[0006] The know-how presentation method according to an embodiment of the present disclosure is A method for presenting know-how that an information processing device can execute, To obtain requests related to the output of know-how, Obtaining region information, The content of the know-how corresponding to the aforementioned request is adjusted and output based on the aforementioned region information, Includes. [Effects of the Invention]

[0007] According to one embodiment of this disclosure, the technique for presenting know-how is improved. [Brief explanation of the drawing]

[0008] [Figure 1] This block diagram shows a schematic configuration of a system according to one embodiment of the present disclosure. [Figure 2] This is a flowchart showing the operation of an information processing device. [Modes for carrying out the invention]

[0009] The embodiments of this disclosure will be described below.

[0010] (Summary of the embodiment) Referring to Figure 1, the overview and configuration of System 1 according to this embodiment will be described. System 1 according to this embodiment comprises an information processing device 10 and a server device 20. The information processing device 10 is any device used by each user. For example, a general-purpose electronic device such as a personal computer, smartphone, tablet terminal, or wearable terminal, or a dedicated electronic device, can be used as the information processing device 10. The server device 20 is a server device installed in a data center, for example. For example, the server device 20 is a server belonging to a cloud computing system or other computing system. The server device 20 includes a language model. In this embodiment, the language model includes, for example, a Large Language Model (LLM), a chatbot, or any other dialogue system. The language model outputs text corresponding to a prompt based on the input of a prompt, which is an instruction from the user. For example, the information processing device 10 inputs a prompt to the language model of the server device 20 and obtains the output result corresponding to the prompt. The information processing device 10 and the server device 20 are communicated with a network 30, which includes, for example, a mobile communication network and the Internet. Although Figure 1 shows one information processing device 10 and one server device 20, System 1 may include multiple units of these devices.

[0011] First, an overview of this embodiment will be described, and details will be described later. The information processing device 10 first acquires a request for outputting know-how. The information processing device 10 acquires the know-how corresponding to the request. The information processing device 10 also acquires region information. The information processing device 10 adjusts the content of the know-how corresponding to the request based on the region information. The information processing device 10 outputs the know-how with the adjusted content.

[0012] Thus, according to this embodiment, region information is acquired, and know-how is output with content adjusted based on the said situation information. Therefore, the probability of know-how that takes region information into account is increased, thus improving the know-how presentation technology.

[0013] Next, the configurations of the information processing device 10 and the server device 20 will be described in detail. As shown in Figure 1, the information processing device 10 comprises a control unit 11, a storage unit 12, an input unit 13, an output unit 14, and a communication unit 15. The control unit 11 includes at least one processor. The processor is a general-purpose processor such as a CPU, or a dedicated processor specialized for a specific process. The control unit 11 controls each part of the information processing device 10 and executes processes related to the operation of the information processing device 10. The storage unit 12 includes at least one semiconductor memory, etc. The semiconductor memory is, for example, RAM or ROM. The storage unit 12 functions, for example, as a main memory or auxiliary memory. The storage unit 12 stores data used for the operation of the information processing device 10 and data obtained by the operation of the information processing device 10. For example, the storage unit 12 stores a learning model. The learning model is a model created by machine learning using a machine learning algorithm. The learning model may be a machine learning model built on a decision tree, a Convolutional Neural Network (CNN), a Recurrent Neural Network (RNN), or a model generated based on other deep learning algorithms. The input unit 13 includes at least one input interface. The input interface may be, for example, a physical key, a touchscreen, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 13 accepts operations to input data used for the operation of the information processing device 10. The output unit 14 includes at least one output interface. The output interface may be, for example, a display that outputs information as video, or a speaker that outputs information as audio. The output unit 14 outputs data obtained by the operation of the information processing device 10. The communication unit 15 includes at least one external communication interface. The communication interface may be either a wired communication interface or a wireless communication interface. In the case of wired communication, the communication interface may be, for example, LAN or USB.In the case of wireless communication, the communication interface is, for example, an interface compatible with mobile communication standards such as 5G, or an interface compatible with short-range wireless communication. The communication unit 15 receives data used for the operation of the information processing device 10 and transmits data obtained by the operation of the information processing device 10.

[0014] As shown in Figure 1, the server device 20 comprises a control unit 21, a storage unit 22, an input unit 23, an output unit 24, and a communication unit 25. The control unit 21 includes at least one processor. The processor is a general-purpose processor such as a CPU, or a dedicated processor specialized for specific processing. The control unit 21 controls each part of the server device 20 and executes processing related to the operation of the server device 20. The storage unit 22 includes at least one semiconductor memory, etc. The semiconductor memory is, for example, RAM or ROM. The storage unit 22 functions, for example, as a main memory or auxiliary memory. The storage unit 22 stores data used for the operation of the server device 20 and data obtained by the operation of the server device 20. The input unit 23 includes at least one input interface. The input interface may be, for example, a physical key, a touchscreen, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 23 accepts operations to input data used for the operation of the server device 20. The output unit 24 includes at least one output interface. The output interface is, for example, a display for outputting video information or a speaker for outputting audio information. The output unit 24 outputs data obtained by the operation of the server device 20. The communication unit 25 includes at least one external communication interface. The communication interface may be either a wired communication interface or a wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN or USB. In the case of wireless communication, the communication interface is, for example, an interface compatible with a mobile communication standard such as 5G or an interface compatible with short-range wireless communication. The communication unit 25 receives data used in the operation of the server device 20 and transmits data obtained by the operation of the server device 20.

[0015] The functions of the information processing device 10 or server device 20 are realized by executing a program according to this embodiment on a processor corresponding to the control unit 11 or control unit 21. In other words, the functions of the information processing device 10 or server device 20 are realized by software. The program causes the computer to function as the information processing device 10 or server device 20 by having the computer execute the operations of the information processing device 10 or server device 20. In other words, the computer functions as the information processing device 10 or server device 20 by executing the operations of the information processing device 10 or server device 20 according to the program. In this embodiment, the program can be recorded on a computer-readable recording medium. The computer-readable recording medium includes non-temporary computer-readable media, such as magnetic recording devices and semiconductor memory. The program can be distributed, for example, by selling, transferring, or lending a portable recording medium such as a DVD on which the program is recorded. Alternatively, the program may be distributed by storing the program in the storage of an external server and transmitting the program from the external server to another computer. The program may also be provided as a program product. Some or all of the functions of the information processing device 10 or the server device 20 may be implemented by a dedicated circuit corresponding to the control unit 11 or the control unit 21. In other words, some or all of the functions of the information processing device 10 or the server device 20 may be implemented by hardware.

[0016] Referring to Figure 2, the operation of the information processing device 10 according to this embodiment will be described. First, the control unit 11 of the information processing device 10 acquires a request for outputting know-how (step S1). Any method can be used to acquire the request for outputting know-how. For example, the control unit 11 may acquire the request based on the user's input operation to the input unit 13. Any user interface can be used for the input operation. For example, the input unit 13 may accept key input operations, voice input operations, touch panel operations, gesture inputs, etc., from the user to prompt the request.

[0017] Next, the control unit 11 acquires the know-how corresponding to the request (step S2). Any method can be used to acquire the know-how corresponding to the request. For example, the control unit 11 sends a prompt corresponding to the request to the server device 20 via the communication unit 15 and inputs the prompt into the language model of the server device 20. The language model of the server device 20 outputs the know-how corresponding to the prompt. The control unit 11 acquires this know-how via the communication unit 15. In this way, the control unit 11 may acquire the know-how corresponding to the request using the language model of the server device 20.

[0018] Next, the control unit 11 obtains region information corresponding to the user who sent the above request (step S3). The region information may represent the user's location, country or region of origin, or the country or region to which the company or organization the user belongs belongs. For example, the region information includes at least one of the environmental information of the user's work location and the average body size information of the user's work area. The environmental information includes at least one of the weather information, location information, and time of the work area. The weather information includes at least one of the temperature, humidity, precipitation, wind speed, wind direction, and atmospheric pressure. Any method can be used to obtain the region information. For example, the region information may be obtained from an external database. The external database may be provided on the server device 20 or on another external device.

[0019] The control unit 11 adjusts and outputs the content of the know-how based on the region information (step S4). Any method can be adopted for adjusting the content of the know-how. For example, the know-how includes work processes, and the adjustment of the know-how may include changes to the work processes. For example, assume that the "bend" operation is included in the work know-how for a region with a relatively large average build (hereinafter also referred to as the first region). In this case, when applying the know-how to a region with an average build smaller than that of the first region (hereinafter also referred to as the second region), the control unit 11 adjusts the content of the know-how based on the region information. Specifically, for example, the control unit 11 excludes the "bend" operation and optimizes the work according to the second region. More specifically, for example, the control unit 11 may perform optimizations such as changing to a work method suitable for the second region, such as working in a standing state. Also, for example, the work may be optimized by changing the handling of heavy objects. Specifically, for example, when the operation of lifting with one hand is included in the work know-how for the first region, in the second region with a relatively small average build, it may be changed to a two-handed operation. Or the control unit 11 may recommend the use of auxiliary tools (such as cranes, forklifts, etc.) in the second region. Also, for example, the work may be optimized by changing the materials used. For example, the control unit 11 may make adjustments such as changing to materials that take thermal expansion into account in hot regions, or changing to materials that are resistant to rust and deterioration in regions with high humidity. Also, for example, when the builds and hand sizes are different, the control unit 11 may adjust the size, shape, etc. of the work tools and select tools that are easy to hold to optimize the work efficiency.

[0020] Any method can be adopted for outputting the adjusted know-how. For example, the control unit 11 may output the adjusted know-how through a user interface via the output unit 14 of the information processing device 10. Also, at this time, the control unit 11 may output the basis and reason for adjusting the content of the know-how. For example, when the content of the know-how is adjusted based on the average build information, the control unit 11 may output it through a user interface via the output unit 14 using the average build information as the basis and reason.

[0021] As described above, the information processing apparatus 10 according to the present embodiment acquires a request related to the output of know-how and acquires know-how corresponding to the request. Further, the information processing apparatus 10 acquires region information. The information processing apparatus 10 adjusts the content of the know-how corresponding to the request based on the region information. The information processing apparatus 10 outputs the know-how whose content has been adjusted.

[0022] According to such a configuration, the information processing apparatus 10 acquires situation information, and know-how whose content has been adjusted based on the region information is output. For this reason, the know-how presentation technology is improved in that the probability of outputting know-how in consideration of region information is increased.

[0023] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions etc. included in each component or each step etc. can be rearranged so as not to be logically inconsistent, and a plurality of components or steps etc. can be combined into one or divided.

[0024] For example, the control unit 11 may execute an appropriateness determination (admissibility determination) of the adjusted know-how. The appropriateness determination may be based on an input of a confirmation result by an expert user, an input of confirmation results by a plurality of users, etc. Further, the appropriateness determination may be based on restriction information such as local laws and regulations related to the region information.

[0025] For example, the control unit 11 may acquire information related to the user's vital signs, emotions, and other individual circumstances (hereinafter also referred to as "situation information") in addition to region information. The control unit 11 may also adjust the content of the know-how based on the situation information. Any method may be used to acquire situation information. For example, situation information may be acquired from an external sensor. The external sensor may be mounted on a wearable device attached to the user. The wearable device may measure biological information such as heart rate, blood pressure, acceleration, and skin potential, and be used to understand the user's physiological state. Alternatively, situation information may be acquired by external devices such as a camera or microphone. For example, the user's facial expression, gaze, and posture may be captured by a camera, and the user's level of tension, emotions, and intentions may be estimated based on the facial expression. Also, for example, the user's tone of voice, speech content, and ambient sounds may be acquired by a microphone, and the user's level of tension, emotions, and intentions may be estimated based on this information. Furthermore, it is also possible to acquire the user's current location, travel route, etc. using GPS, location information sensors, etc., and use this information for situation recognition. Any method can be used to adjust the content of the know-how based on situational information. For example, if the situational information includes the user's level of tension, the control unit 11 may fine-tune the content of the know-how by limiting it to only high-priority items if the tension level is above a predetermined value. Specifically, the control unit 11 may facilitate user understanding by omitting complex procedures or converting them into visually easy-to-understand expressions using diagrams, tables, etc. Also, for example, if the situational information includes information on the presence or absence of people in the vicinity, the content of the know-how may be adjusted by limiting it to only high-priority items. For example, if there are people around, adjustments such as making the explanation more concise may be made. The content of the know-how can be adjusted from various aspects, such as adjusting the level of abstraction and granularity of the content, changing the order of explanation, and changing the method of expression.

[0026] Furthermore, in the embodiment described above, it is also possible to have an embodiment in which the configuration and operation of the information processing device 10 are distributed among multiple computers, including a server device 20, that are able to communicate with each other. [Explanation of Symbols]

[0027] 10: Information processing device, 11: Control unit, 12: Storage unit, 13: Input unit, 14: Output unit, 15: Communication unit, 20: Server device, 21: Control unit, 22: Storage unit, 23: Input unit, 24: Output unit, 25: Communication unit, 30: Network

Claims

1. A method for presenting know-how that an information processing device can execute, To obtain requests related to the output of know-how, Obtaining region information, The content of the know-how corresponding to the aforementioned request is adjusted and output based on the aforementioned region information, A method of presenting know-how, including the following.

2. A method for presenting know-how as described in claim 1, A method for presenting know-how, in which regional information includes at least one of environmental information and average body size information.

3. A method for presenting know-how as described in claim 2, The aforementioned environmental information includes at least one of weather information, location information, and time, in a method for presenting know-how.

4. A method for presenting know-how as described in claim 3, A method for presenting know-how, wherein the weather information includes at least one of temperature, humidity, precipitation, wind speed, wind direction, and atmospheric pressure.

5. A method for presenting know-how as described in claim 1, The aforementioned know-how includes work processes, and the adjustment of the know-how includes changes to the work processes, in this method of presenting know-how.

Images