Product shipping support system

Abstract

To provide a product shipping support system that enables smooth and effortless shipping and accounting processing for products shipped via courier service. [Solution] The shipping terminal 51, which processes the shipping, reads the shipping product code 62 assigned to shipping product A, obtains product price information from the management server 53 based on the shipping product code 62, stores the shipping cost calculated based on the shipping address, box size, and shipping method entered by the customer, links the product price information and shipping cost to the tracking number information assigned to the courier service label 81 and sends it to the management server 53, prints a shipping label 82 displaying the tracking number information and shipping address, and the accounting terminal 56, which processes the accounting, reads the tracking number information, obtains product price information and shipping cost from the management server 53 using the tracking number information, and processes the accounting for shipping product A.

Description

Technical Field

[0001] The present invention relates to a product shipping support system that supports shipping processing and accounting processing for shipped products when a store includes shipped products to be shipped by courier to products that a customer plans to purchase.

Background Art

[0002] Patent Document 1 proposes a POS system having a registration device for a store clerk to operate and register products to be purchased by a customer, and a plurality of settlement devices for a customer to operate on their own based on the registered product data to perform settlement processing. According to the POS system proposed in Patent Document 1, since the settlement device is selected by the registration device according to the processing status of the settlement device and the registered data is transmitted, there is no need for a customer to perform a predetermined operation to associate the data registered by the registration device in the settlement device, the operation of the customer can be reduced, and thereby the settlement time can also be shortened.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] The POS system proposed in Patent Document 1 is an extremely excellent system that can not only reduce the operation of a customer but also shorten the settlement time. By the way, in stores handling seasonal specialty products such as fruits, such as direct sales outlets from the place of origin, local shipping operations by courier often concentrate, the shipping procedures for products and the accounting procedures for products become complicated, and the burden on both store clerks and customers is large.

[0005] Therefore, the present invention aims to provide a product shipping support system that enables smooth and burdenless shipping and accounting processing for shipped products, especially when the products are shipped via courier service. [Means for solving the problem]

[0006] The product shipping support system of the present invention as described in claim 1 is a product shipping support system that supports shipping and accounting processing for shipping product A when the products that a customer intends to purchase at a store include shipping product A which is shipped by courier, characterized in that the shipping terminal 51 that performs the shipping processing reads the shipping product code 62 assigned to shipping product A, obtains product price information from the management server 53 based on the shipping product code 62, stores the shipping cost calculated based on the shipping address, box size, and shipping method entered by the customer, links the product price information and the shipping cost to the slip number information 63 assigned to the courier delivery slip 81 and transmits it to the management server 53, prints the slip number information 63 and the shipping address label 82 that displays the shipping address, and the accounting terminal 56 that performs the accounting processing reads the slip number information 63, obtains the product price information and the shipping cost from the management server 53 using the slip number information 63 and performs the accounting processing for shipping product A. The present invention as described in claim 2 is characterized in that, in the product shipping support system as described in claim 1, if the customer is a member who has been registered in advance, the shipping terminal 51 reads the member code 61 that the customer has, obtains shipping information that the customer has registered in advance from the management server 53 based on the member code 61, displays the shipping destination selected by the customer from the obtained shipping information as the shipping destination address on the shipping destination label 82, associates the member code 61 with the slip number information 63 and transmits it to the management server 53, and the accounting terminal 56 reads the member code 61, obtains the product price information and the shipping fee from the management server 53 using the member code 61 and performs the accounting processing for the shipped product A. The present invention as described in claim 3 is characterized in that, in the product shipping support system described in claim 2, when the accounting terminal 56 reads the member code 61, the accounting processing is performed for all of the shipped products A, and when the accounting terminal 56 reads the slip number information 63, the accounting processing is performed for each of the shipped products A for each shipping destination. The present invention as described in claim 4 is characterized in that, in the product shipping support system described in claim 1, the accounting terminal 56 performs the accounting processing not only for the shipped product A but also for the product that does not need to be shipped. The present invention as described in claim 5 is characterized in that, in the product shipping support system described in claim 1, the shipping address label 82 is attached to the product A being shipped. The present invention as described in claim 6 is characterized in that, in the product shipping support system described in claim 1, the accounting processing information and delivery information for the shipped products can be obtained using the slip number information registered in the management server. [Effects of the Invention]

[0007] According to the present invention, in the shipping process, the shipping product code and invoice number information are used to link product price information and shipping costs to the invoice number information and send them to the management server, and in the accounting process, product price information and shipping costs are obtained from the management server using the invoice number information. Therefore, the shipping process and accounting process can be carried out smoothly and without burden for both the store staff and the customer. [Brief explanation of the drawing]

[0008] [Figure 1] Processing flow diagram of a product shipping support system in one embodiment of the present invention. [Figure 2] Processing flow diagram for the product shipping support system. [Figure 3] Image illustrating the process when a customer is a member and has registered shipping information. [Figure 4] Image illustrating the process when a customer is not a member. [Figure 5] Image of the display screen on a customer's mobile device. [Figure 6] Shipping address list screen and shipping origin address list screen [Modes for carrying out the invention]

[0009] The first embodiment of the product shipping support system of the present invention reads the product code assigned to the product to be shipped from the shipping terminal, obtains product price information from the management server based on the product code, stores the shipping cost calculated based on the shipping address, box size, and shipping method entered by the customer, links the product price information and shipping cost to the tracking number information assigned to the courier service label and sends it to the management server, prints a shipping label displaying the tracking number information and shipping address, and the accounting terminal reads the tracking number information, uses the tracking number information to obtain product price information and shipping cost from the management server and performs accounting processing for the shipped product.According to this embodiment, in the shipping process, product price information and shipping cost are linked to the tracking number information and sent to the management server using the product code and tracking number information, and in the accounting process, product price information and shipping cost are obtained from the management server using the tracking number information, so that both the store staff and the customer can perform shipping and accounting processing smoothly without burden.

[0010] A second embodiment of the present invention is a product shipping support system according to the first embodiment, in which, if the customer is a pre-registered member, the shipping terminal reads the member code held by the customer, retrieves pre-registered shipping information from the management server based on the member code, displays the shipping destination selected by the customer from the retrieved shipping information as the shipping address on the shipping label, links the member code to the slip number information and transmits it to the management server, and the accounting terminal reads the member code, retrieves product price information and shipping costs from the management server using the member code, and performs accounting processing for the shipped product. According to this embodiment, by using the member code, pre-registered shipping information can be used and accounting processing can be performed, reducing the burden on both the store staff and the customer.

[0011] In the third embodiment of the present invention, in the merchandise shipping support system according to the second embodiment, when a membership code is read by the accounting terminal, accounting processing is performed for all shipped merchandise, and when bill number information is read by the accounting terminal, accounting processing is performed for the shipped merchandise by destination. According to this embodiment, accounting processing can be performed either collectively or separately by destination, enabling accounting processing to meet customer requirements.

[0012] In the fourth embodiment of the present invention, in the merchandise shipping support system according to the first embodiment, the accounting terminal performs accounting processing for both shipped merchandise and non-shipped merchandise together. According to this embodiment, the burden of accounting processing can be reduced.

[0013] In the fifth embodiment of the present invention, in the merchandise shipping support system according to the first embodiment, a delivery label is attached to and used with the shipped merchandise. According to this embodiment, the consistency between the shipped merchandise and the delivery note of the courier can be ensured by the delivery label.

[0014] In the sixth embodiment of the present invention, in the merchandise shipping support system according to the first embodiment, accounting processing information and delivery information about the shipped merchandise can be acquired using the bill number information registered in the management server. According to this embodiment, it is possible to confirm that the accounting processing has been completed and then hand over the merchandise to the courier, or to respond to inquiries about the delivery status of the shipped merchandise from the customer. Therefore, for the handover of the shipped merchandise to the courier and inquiries regarding delivery from the customer, both the store staff and the customer can smoothly and without burden perform the shipping process, accounting process, and subsequent inquiry response.

Example

[0015] An example of the merchandise shipping support system of the present invention will be described below.

[0016] FIG. 1 and FIG. 2 are process flow diagrams of a product shipping support system in an embodiment of the present invention, FIG. 3 is a process image diagram when a customer is a member and there is registration of shipping information, and FIG. 4 is a process image diagram when a customer is not a member. In the product shipping support system in this embodiment, when a store has a product A to be shipped (see FIGS. 3 and 4) that is to be shipped by a courier service among the products that a customer intends to purchase, it supports the shipping process and accounting process for product A to be shipped.

[0017] First, the shipping process will be described. The customer selects a product at the store (S1). If the selected product includes product A to be shipped by a courier service (Yes in S2), and if the customer is a member registered in advance (Yes in S3), then at the shipping terminal 51 (see FIGS. 3 and 4), the membership code 61 (see FIGS. 3 and 4) is read using the scanner 52 (see FIGS. 3 and 4) (S4). The membership code 61 is, for example, a two-dimensional barcode. The customer can display the membership code 61 on the mobile terminal 71 owned by the customer or present a card on which the membership code 61 is printed.

[0018] If shipping information has been registered in advance (Yes in S5), then at the shipping terminal 51, based on the read membership code 61, the shipping information registered in advance by the customer is obtained or read from the management server 53 (see FIGS. 3 and 4) (S6). Here, the shipping information is the shipping address and the name of the recipient, and preferably includes the shipping origin address and the name or title of the sender. The shipping information is registered in advance by the customer, but the shipping history may also be used. The shipping information obtained or read by the shipping terminal 51 is displayed at the shipping terminal 51. The customer selects a shipping destination from the displayed shipping information, that is, among multiple shipping destinations (S7). The shipping terminal 51 reads the shipping product code 62 assigned to product A to be shipped using the scanner 52 (S8). The shipping product code 62 often uses a one-dimensional barcode and is displayed on the bag or box containing product A to be shipped. The shipping terminal 51 retrieves information about shipping product A, such as product price and product name, from the management server 53 based on the shipping product code 62 it has read.

[0019] The customer or store employee enters the shipping conditions using the shipping terminal 51 (S9). The shipping conditions include the size of the packaging box containing the shipped product A (total length of length, width, and height), the shipping method (specifying whether it is room temperature, refrigerated, or frozen), the desired delivery date, desired delivery time, product name, and storage period. The shipping terminal 51 stores the shipping address, box size, and shipping method entered by the customer or store clerk, and sends the product price information and shipping cost, along with the member code 61, to the management server 53, linking them to the tracking number information 63 assigned to the courier service shipping label 81 (S10). When sending multiple items to the same address, read the items consecutively (S9a). Furthermore, a shipping label 81 is printed using the shipping label printer 54 based on the data entered from the shipping terminal 51 (S11). Note that when printing a shipping label 81 specifically for a delivery company, the data can be sent from the shipping terminal 51 or the management server 53 to another server (including a cloud server), and the other server can print it using the shipping label printer 54 in a shipping label format specific to the delivery company. This shipping label 81 is assigned shipping company-specific tracking number information 63. The tracking number information 63 in S10 is assigned to the shipping label 81 printed in S11. Furthermore, the shipping terminal 51 uses a label printer 55 to print the recipient label 82 and the shipping slip copy 83 (S12). The customer or store employee attaches the printed shipping label 82 to the delivered item A (S13).

[0020] If there are no other shipping destinations (Yes in S14), the shipping process will be completed. If there are other shipping destinations (No in S14), repeat the process for those destinations, from selecting the shipping destination in S7 to attaching the shipping label 82 in S13.

[0021] If shipping information is not registered in advance (No. in S5), the customer or store employee creates a shipping label 81 by filling in the necessary information (shipping address and recipient name, sender address and sender name or company name, size of the packing box, shipping method, desired delivery date, desired delivery time, item name, and storage period) on the shipping label 81 (S15). The shipping terminal 51 reads the tracking number of the shipping label 81 using the scanner 52 (S16). Furthermore, the shipping terminal 51 reads the shipping product code 62 assigned to shipping product A using the scanner 52 (S17). The customer or store clerk enters the shipping conditions using the shipping terminal 51 (S18). The shipping conditions in S18 only need to include the information necessary to calculate the shipping cost, such as the destination postal code, the size of the packing box (total length of length, width, and height), and the shipping method, distinguishing between room temperature, refrigerated, or frozen.

[0022] The shipping terminal 51 stores the shipping cost calculated based on the destination postal code, box size, and shipping method entered by the customer or store clerk, and sends the product price information and shipping cost, along with the member code 61, to the management server 53, linking them to the tracking number information 63 assigned to the courier service shipping label 81 (S19). Furthermore, the shipping terminal 51 prints the shipping label 82 using the label printer 55 (S20). The customer or store employee attaches the printed shipping label 82 to the delivered item A (S21). If there are no other shipping destinations (Yes in S22), the shipping process will be completed. If there are other shipping destinations (indicated as No. in S22), repeat the process for those destinations, from creating the shipping label 81 in S15 to attaching the shipping label 82 in S21.

[0023] If the customer is not a pre-registered member (No. in S3), the customer or store employee creates a shipping label 81 by filling in the necessary information (recipient address and recipient name, sender address and sender name or company name, size of the packing box, shipping method, desired delivery date, desired delivery time, item name, and storage period) on the shipping label 81 (S23). The shipping terminal 51 reads the tracking number of the shipping label 81 using the scanner 52 (S24). Furthermore, the shipping terminal 51 reads the shipping product code 62 assigned to shipping product A using the scanner 52 (S25). The customer or store clerk enters the shipping conditions using the shipping terminal 51 (S26). The shipping conditions in S26 only need to include the information necessary to calculate the shipping cost, such as the destination postal code, the size of the packing box (total length of length, width, and height), and the shipping method, distinguishing between room temperature, refrigerated, or frozen.

[0024] The shipping terminal 51 stores the shipping cost calculated based on the destination postal code, box size, and shipping method entered by the customer or store clerk, and sends the product price information and shipping cost to the management server 53, linking them to the tracking number information 63 assigned to the courier service label 81 (S27). Furthermore, the shipping terminal 51 prints the shipping label 82 using the label printer 55 (S28). The customer or store employee attaches the printed shipping label 82 to the delivered item A (S29). If there are no other shipping destinations (Yes in S30), the shipping process will be completed. If there are other shipping destinations (indicated by No. in S30), repeat the process for those destinations, from creating the shipping label 81 in S23 to attaching the shipping label 82 in S29.

[0025] Next, I will explain the accounting procedures. If the customer is a member, and the shipping terminal 51 reads the member code 61 (S4), and the management server 53 has registered the product price information and shipping fee information linked to the member code 61 and the invoice number information 63 (S10, S19), the customer can perform a bulk payment. In accounting, if the customer wishes to pay in a lump sum (Yes in S31), the customer shall provide their membership code (S32). Also, if there are items that do not need to be shipped, the customer shall provide the product codes of those items (S32).

[0026] The accounting terminal 56 reads the member code 61 using the scanner 57 and uses the member code 61 to obtain product price information and shipping costs from the management server 53 (S33). Even if there are multiple shipping destinations, all tracking number information 63 is linked by member code 61, so it is possible to obtain product price information and shipping costs for all shipping destinations. Furthermore, the accounting terminal 56 reads the product code assigned to the non-shipping items using the scanner 57, and obtains product price information for the non-shipping items from the management server 53 (S34). The accounting terminal 56 performs accounting processing by summing the product price information and shipping costs obtained in S33 and the product price information for items that do not require shipping obtained in S34 (S35). The customer completes the accounting process by paying the amount presented in S35 (S36). Once the accounting process in S36 is complete, the accounting terminal 56 registers the completed transaction number information 63 with the management server 53.

[0027] In accounting procedures, if a customer does not want lump-sum accounting and prefers individual accounting (No in S31), the customer presents copies of the invoices 83 and 81a (S37). The accounting terminal 56 reads the slip number information 63 from the delivery slip copies 83 and 81a using the scanner 57, and uses the slip number information 63 to obtain product price information and shipping costs from the management server 53 (S38). The accounting terminal 56 performs accounting processing using the product price information and shipping costs obtained in S38 (S39).

[0028] If no other copies of the shipping label 83, 81a are available (Yes in S40), the customer shall provide the product codes of the items that do not need to be shipped (S41). The accounting terminal 56 reads the product code assigned to the non-shipping items using the scanner 57, obtains the product price information for the non-shipping items from the management server 53 (S34), and performs accounting processing (S35). If other copies of the invoice 83 or 81a exist (No. in S40), the customer shall present the other copies of the invoice 83 or 81a (S37).

[0029] If the customer is not a member (No in S3), the customer presents a copy of the shipping label 81a (S42). If there are multiple shipping destinations, the customer presents copies of the shipping labels 81a for all destinations. Also, if there are items that do not need to be shipped, the customer presents the product codes of those items (S42). The accounting terminal 56 reads the slip number information 63 from the invoice copy 81a using the scanner 57, and uses the slip number information 63 to obtain product price information and shipping costs from the management server 53 (S43). Furthermore, the accounting terminal 56 reads the product code assigned to the non-shipping items using the scanner 57, and obtains product price information for the non-shipping items from the management server 53 (S44). The accounting terminal 56 performs accounting by summing the product price information and shipping costs obtained in S43 and the product price information for items that do not require shipping obtained in S44 (S45). The customer completes the accounting process by paying the amount presented in S45 (S46). Once the accounting process in S46 is complete, the accounting terminal 56 registers the completed transaction number information 63 with the management server 53.

[0030] As shown in Figures 3 and 4, the three items—shipping item A, shipping label 81, and destination label 82—are handed over to the courier company together. Before handover, it is confirmed that accounting processing has been completed using the slip number information registered in the management server 53 (S36, S46) (S47). In addition, the customer can inquire about the delivery status of the shipped item using the slip number information (S48).

[0031] Figure 5 is an image of the display screen on a customer's mobile device. As shown in Figure 5(a), the mobile terminal 71 can display the member code 61. In addition, customers can use the mobile terminal 71 to view their purchase history, shipping history, list of shipping destination addresses, and list of originating addresses, and can pre-register shipping labels and set up their member information. Figure 5(b) shows the product purchase history viewing screen, where users can search by product name or purchase date. Figure 5(c) shows the screen where product details can be viewed, and Figure 5(d) shows the screen where the shipping history can be viewed. Figure 6(a) shows the list of shipping destination addresses, and Figure 6(b) shows the list of shipping origin addresses.

[0032] As described above, in this embodiment of the product shipping support system, the shipping terminal 1, which performs shipping processing, reads the shipping product code 62 assigned to product A, obtains product price information from the management server 53 based on the shipping product code 62, stores the shipping address, box size, and shipping method entered by the customer or store clerk, links the product price information and shipping cost to the tracking number information 63 assigned to the courier service label 81 and sends it to the management server 53, and prints a shipping label 82 displaying the tracking number information 63 and the shipping address. Then, the accounting terminal 56, which performs accounting processing, reads the tracking number information 63, obtains product price information and shipping cost from the management server 53 using the tracking number information 63, and performs accounting processing for product A. In this way, during the shipping process, the shipping product code 62 and the invoice number information 63 are used to link product price information and shipping costs to the invoice number information 63 and send them to the management server 53. During the accounting process, the invoice number information 63 is used to retrieve product price information and shipping costs from the management server 53. This allows both the store staff and the customers to perform the shipping and accounting processes smoothly and without burden.

[0033] Furthermore, in this embodiment of the product shipping support system, if the customer is a pre-registered member, the shipping terminal 1 reads the customer's member code 61, retrieves the shipping information pre-registered by the customer from the management server 53 based on the member code 61, displays the shipping destination selected by the customer from the retrieved shipping information as the shipping address on the shipping label 82, links the member code 61 to the tracking number information 63 and transmits it to the management server 53. Then, the accounting terminal 56 reads the member code 61, retrieves product price information and shipping costs from the management server 53 using the member code 61, and performs accounting processing for shipped product A. In this way, by using member code 61, pre-registered shipping information can be used, and accounting processing can be performed, reducing the burden on both store staff and customers.

[0034] Furthermore, in this embodiment, the product shipping support system performs accounting processing for all shipped product A when the accounting terminal 56 reads the member code 61, and performs accounting processing for shipped product A by destination when the accounting terminal 56 reads the slip number information 63. In this way, accounting can be processed in a single batch or separately for each shipping destination, allowing for accounting tailored to the customer's needs.

[0035] Furthermore, in this embodiment of the product shipping support system, the accounting terminal 56 performs accounting processing for both shipped product A and non-shipped products at the same time, thereby reducing the burden of accounting processing. Furthermore, the product shipping support system according to this embodiment uses the shipping label 82 attached to the product A being shipped. Therefore, the shipping label 82 can ensure that the product A being shipped matches the shipping label 81 of the courier service. [Industrial applicability]

[0036] According to the present invention, when the shipment includes goods that are sent by courier service, the shipping and accounting processes for the shipped goods can be carried out smoothly and without burden. [Explanation of Symbols]

[0037] 51 Shipping terminal 52 Scanner (Shipping Processing) 53 Management Server 54 Shipping label printing machine 55 Label Printer 56 Accounting terminals 57 Scanner (Accounting Processing) 61 Member Code 62 Shipping Product Code 63. Invoice number information 71 Mobile devices 81 Invoice 81a, 83 Copy of invoice 82 Shipping label A. Shipped item

Claims

1. A product shipping support system that assists with shipping and accounting processing for products that are shipped via courier service when a customer intends to purchase products at a store, In the shipping terminal that performs the aforementioned shipping process, Read the shipping product code assigned to the aforementioned shipping product, Based on the aforementioned shipping product code, the product price information is retrieved from the management server. The system stores the shipping cost calculated based on the shipping address, box size, and shipping method entered by the customer or store clerk. The product price information and shipping fee are linked to the tracking number information assigned to the delivery slip and transmitted to the management server. Print a shipping label displaying the aforementioned slip number information and the shipping address. In the accounting terminal that performs the aforementioned accounting processing, Read the aforementioned slip number information, Using the aforementioned slip number information, the product price information and shipping fee information are obtained from the management server, and the accounting process for the shipped goods is performed. A product shipping support system characterized by the following features.

2. If the aforementioned customer is a pre-registered member, In the aforementioned shipping terminal, The member code held by the aforementioned customer is read, Based on the aforementioned membership code, the management server retrieves the shipping information that the customer has registered in advance. From the acquired shipping information, the shipping destination selected by the customer is displayed on the shipping label as the shipping address. The member code is linked to the aforementioned slip number information and transmitted to the management server. In the aforementioned accounting terminal, Read the aforementioned member code, Using the aforementioned member code, the product price information and shipping fee information are obtained from the management server, and the accounting process for the shipped goods is performed. The product shipping support system described in feature 1.

3. When the aforementioned accounting terminal reads the member code, the aforementioned accounting process is performed for all of the aforementioned shipped products. When the aforementioned accounting terminal reads the slip number information, the aforementioned accounting process is performed for the shipped goods for each shipping destination. The product shipping support system according to feature 2.

4. The aforementioned accounting terminal processes the accounting for both the shipped goods and the goods that do not need to be shipped. The product shipping support system described in feature 1.

5. The aforementioned shipping label is attached to the shipped product. The product shipping support system described in feature 1.

6. Using the slip number information registered on the management server, the accounting processing information and delivery information for the shipped goods can be obtained. The product shipping support system described in feature 1.

Images