Systems that support the execution of online meetings, methods that support the execution of online meetings, and programs that support the execution of online meetings.

Abstract

This will contribute to improving the content of discussions during online meetings. [Solution] The system for supporting the execution of online meetings comprises a user terminal that converts audio data obtained from recordings or videos of online meetings into text, and an information processing device that analyzes the text and video recordings using AI to determine whether each statement made by a participant in the online meeting is positive or negative, and suggests correcting any negative statements to positive statements.

Description

Technical Field

[0001] The present invention relates to a system for supporting the execution of an online meeting, a method for supporting the execution of an online meeting, and a program for supporting the execution of an online meeting.

Background Art

[0002] With the increase in online meetings, there is a demand for improving the efficiency of meetings, preventing harassment, and enhancing the transparency of communication. On the other hand, in online meetings, non-verbal communication such as gestures and expressions is more difficult to convey than in face-to-face conversations, and there are problems such as difficulty in building human relationships and understanding emotions. Furthermore, it is also difficult to measure the engagement and satisfaction of participants, and the speaking opportunities may be biased.

[0003] For example, Patent Document 1 describes a technique of an emotion estimation device that estimates the emotion (e.g., negative or positive) indicated by a user's current speech from the speech content of the user communicated via a network.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Note that each disclosure of the above prior art documents is incorporated herein by reference. The following analysis is made by the present inventors.

[0006] By the way, in online meetings, nonverbal communication such as gestures and facial expressions is more difficult to convey compared to face-to-face conversations. Simply estimating the emotion a user is expressing (e.g., negative or positive) from the content of their statements is insufficient for building good relationships or improving meeting productivity. To build good relationships and improve meeting productivity, it is necessary to be able to extract inappropriate statements from the user's statements and suggest correcting them into more desirable statements.

[0007] In view of the above-mentioned problems, the object of the present invention is to provide a system, a method, and a program that support the execution of online meetings, which contribute to improving the content of speeches in online meetings. [Means for solving the problem]

[0008] In a first aspect of the present invention, a system is provided to support the execution of an online meeting, comprising: a user terminal that converts audio data obtained from an online meeting recording or video recording into text; and an information processing device that analyzes the text and video recording using AI to determine whether each statement made by a participant in the online meeting is positive or negative, and suggests correcting the negative statements to positive statements.

[0009] A second aspect of the present invention provides a system for supporting the execution of an online meeting, comprising a user terminal and an information processing device, wherein the user terminal converts audio data obtained from an online meeting recording or video recording into text, the information processing device analyzes the text and video recording using AI to determine whether each statement made by a participant in the online meeting is positive or negative, and proposes to modify any negative statements into positive statements.

[0010] A third aspect of the present invention provides a program that supports the execution of an online meeting, which uses AI to analyze text obtained by converting audio data from an online meeting recording or video recording, and the video recording of the online meeting, determines whether each statement made by a participant in the online meeting is positive or negative, and causes an information processing device to perform a process of suggesting that the negative statements be corrected to positive statements. This program can be recorded on a computer-readable storage medium. The storage medium can be a non-transitory medium such as semiconductor memory, hard disk, magnetic recording medium, or optical recording medium. The present invention can also be embodied as a computer program product. [Effects of the Invention]

[0011] According to each aspect of the present invention, it is possible to provide a system, a method, and a program that support the execution of online meetings, which contribute to improving the content of speeches in online meetings. [Brief explanation of the drawing]

[0012] [Figure 1] Figure 1 is a schematic diagram showing one embodiment of a system that supports the execution of online meetings. [Figure 2] Figure 2 is a system flow diagram showing one embodiment of a method for supporting the execution of online meetings. [Figure 3] Figure 3 shows an example of the hardware configuration of an information processing device server. [Modes for carrying out the invention]

[0013] Embodiments of the present invention will be described below with reference to the drawings. However, the present invention is not limited to the embodiments described below. In each drawing, the same or corresponding elements are appropriately denoted by the same reference numerals. Furthermore, it should be noted that the drawings are schematic, and the dimensional relationships and ratios of each element may differ from those of reality. Even between drawings, there may be parts where the dimensional relationships and ratios differ from each other.

[0014] Figure 1 is a schematic diagram showing one embodiment of a system that supports the execution of online meetings. As shown in Figure 1, the system 100 that supports the execution of online meetings comprises a web server 10, a user terminal 20, and an information processing device 30.

[0015] The web server 10 is the host server for online meetings and provides functionality for users to participate in online meetings via user terminals 20. User terminals 20 are information processing devices such as personal computers (PCs), smartphones, or tablets, and are equipped with online meeting tools for participating in online meetings. The online meeting tools are configured to convert audio data obtained from recordings or videos of online meetings into text.

[0016] The information processing device 30 uses AI to analyze text converted from audio data obtained from recordings or videos of online meetings, as well as the online meeting video itself. It determines whether each statement made by an online meeting participant is positive or negative, and suggests correcting negative statements to positive ones. Furthermore, the information processing device 30 provides corrective suggestions for statements that may constitute harassment, analyzes the number of statements made by each participant and the reactions of other participants, and provides feedback to the meeting participants. The AI ​​in the information processing device 30 combines the text data converted from online meeting statements and the online meeting video data, analyzing positive words, negative words, and harassment words by combining the context before and after the statement, the tone of the voice, and facial expressions from the video. If a statement is categorized as a negative word or harassment word, the AI ​​automatically generates a revised version that rephrases the content into a positive word and suggests it to the speaker. In addition, it analyzes the number of statements made by each online meeting participant and the reactions of other participants (gestures, facial expressions, nods, etc.) to quantify each participant's level of involvement and engagement. Finally, it visualizes the analysis results and provides them to the meeting participants as feedback. This allows each participant to understand their own level of involvement and the reactions of others, and to identify areas for improvement.

[0017] The information processing device 30 can be configured using, for example, a general-purpose information processing device. However, the information processing device 30 can also be implemented as the same device as the web server 10, or as a separate service server from the web server 10.

[0018] Figure 2 is a system flow diagram showing one embodiment of a method for supporting the execution of an online meeting. As shown in Figure 2, the method for supporting the execution of an online meeting is performed using a system for supporting the execution of an online meeting that includes a web server 10, a user terminal 20, and an information processing device 30.

[0019] The web server 10 conducts service use registration for online meetings (step S1). On the other hand, in the user terminal 20, the online meeting tool links the accounts of the meeting participants (step S2). Then, the web server 10 registers attributes such as the positions and genders of the participants for each online meeting (step S3).

[0020] After that, in the user terminal 20, the online meeting is started (step S4). Then, the online meeting tool of the user terminal 20 records or records the content of the online meeting, and converts the voice data obtained from the recording or recording into text (step S5).

[0021] The information processing device 30 analyzes the text converted from the voice data obtained from the recording or recording of the online meeting and the recording of the online meeting by AI (step S6). Then, it determines whether each speech of the participants in the online meeting is a positive speech or a negative speech (step S7). The speech attributed to positive words is fed back to the user terminal 20 and displayed to the user (step S8). On the other hand, the speech attributed to negative words or harassment corrects the negative speech to the positive speech or corrects the harassment (step S9), feeds it back to the user terminal 20, and displays the content to the user (step S10).

[0022] 〔Hardware Configuration Example〕 FIG. 3 is a diagram showing a hardware configuration example of the information processing device server. That is, the information processing device 30 enables each function in the information processing device 30 to be realized by executing, as a program, the method for supporting the execution of the above-described online meeting on the information processing device (computer) 30 adopting the hardware configuration shown in FIG. 3. However, the hardware configuration example shown in FIG. 3 is an example of the hardware configuration for realizing each function of the information processing device 30, and is not intended to limit the hardware configuration of the information processing device 30. The information processing device 30 can include hardware not shown in FIG. 3.

[0023] As shown in Figure 3, the hardware configuration that the information processing device 30 may employ includes, for example, a CPU (Central Processing Unit) 31, a main memory 32, an auxiliary memory 33, and an IF (Interface) unit 34, all interconnected by an internal bus.

[0024] The CPU 31 executes each instruction included in the program that supports the execution of online meetings run by the information processing device (computer) 30. The main memory 32 is, for example, RAM (Random Access Memory) and temporarily stores various programs, such as the program that supports the execution of online meetings run by the information processing device (computer) 30, for processing by the CPU 31.

[0025] The auxiliary storage device 33 is, for example, an HDD (Hard Disk Drive) and is capable of storing various programs, such as encrypted data calculation programs executed by the information processing device (computer) 30, for medium to long term. These programs can be provided as program products recorded on a non-transitory computer-readable storage medium.

[0026] The IF unit 34 provides an interface for input and output with, for example, a web server 10 or a user terminal 20.

[0027] The information processing device (computer) 30, which employs the hardware configuration described above, realizes each of its functions by executing the aforementioned method for supporting the execution of online meetings as a program.

[0028] Some or all of the above embodiments may also be described as follows, but are not limited to the following: [Note 1] A user terminal that converts audio data obtained from recordings or videos of online meetings into text, An information processing device that analyzes the aforementioned text and recording using AI, determines whether each statement made by the online meeting participant is positive or negative, and proposes to revise the negative statement into a positive statement, A system that supports the execution of online meetings. [Note 2] The aforementioned information processing device is a system that supports the execution of online meetings as described in Appendix 1, which makes corrective suggestions for remarks that may constitute harassment. [Note 3] The information processing device is a system that supports the execution of online meetings as described in Appendix 1 or Appendix 2, which analyzes the number of times each participant speaks and the responses from other participants, and provides feedback to the meeting participants. [Note 4] The user terminal is equipped with an online meeting tool for participating in the online meeting, and the information processing device is the same device as the host server for the online meeting, and is a system that supports the execution of the online meeting described in any one of the appendices 1 to 3. [Note 5] The user terminal is equipped with an online meeting tool for participating in the online meeting, and the information processing device is a system that supports the execution of the online meeting described in any one of the appendices 1 to 3, which is a server separate from the host server of the online meeting. [Note 6] In a system that supports the execution of online meetings, comprising a user terminal and an information processing device, The user terminal converts audio data obtained from the recording or video recording of the online meeting into text. The information processing device analyzes the text and video recording using AI, determines whether each statement made by a participant in the online meeting is positive or negative, and suggests modifying any negative statements into positive ones. How to help conduct online meetings. [Note 7] The aforementioned information processing device is a method for supporting the execution of an online meeting as described in Appendix 6, which makes corrective suggestions for remarks that may constitute harassment. [Note 8] The information processing device is a method for supporting the execution of an online meeting as described in Appendix 6 or Appendix 7, which analyzes the number of times each participant has spoken and the responses from other participants, and provides feedback to the meeting participants. [Note 9] A program that supports the execution of online meetings by having an information processing device perform a process that analyzes the text obtained by converting audio data obtained from the recording or video recording of the online meeting, and the video recording of the online meeting, to determine whether each statement made by the online meeting participant is positive or negative, and to suggest correcting the negative statement to a positive statement. [Note 10] A program that supports the execution of online meetings as described in Appendix 9, which causes the information processing device to execute a process to propose corrective actions for remarks that may constitute harassment.

[0029] Furthermore, the disclosures of the above-mentioned patent documents and other materials cited are incorporated into this document by reference. Within the framework of the full disclosure of the present invention (including the claims), further modifications and adjustments to the embodiments or examples are possible based on the fundamental technical concept. Also, within the framework of the full disclosure of the present invention, various combinations or selections (including partial deletions) of various disclosure elements (including each element of each claim, each element of each embodiment or example, each element of each drawing, etc.) are possible. In other words, the present invention naturally includes the full disclosure, including the claims, and various modifications and alterations that a person skilled in the art could make in accordance with the technical concept. In particular, with respect to the numerical ranges described in this document, any numerical value or sub-range included within that range should be interpreted as being specifically described, even if not otherwise stated. Furthermore, the disclosures of the above-mentioned cited documents may, if necessary, be used in part or in whole as part of the disclosure of the present invention, in accordance with the spirit of the present invention, and these may also be considered to be included in the disclosures of this application. [Explanation of Symbols]

[0030] 10 Web Servers 20 User Terminals 30 Information Processing Devices 31 CPU 32 Main storage 33 Auxiliary storage device 34 IF section 100 Systems

Claims

1. A user terminal that converts audio data obtained from recordings or videos of online meetings into text, An information processing device that analyzes the aforementioned text and recording using AI, determines whether each statement made by the online meeting participant is positive or negative, and proposes to revise the negative statement into a positive statement, A system that supports the execution of online meetings.

2. The information processing device is a system that supports the execution of an online meeting as described in claim 1, which makes corrective suggestions for remarks that may constitute harassment.

3. The information processing device is a system that supports the execution of an online meeting according to claim 1 or 2, which analyzes the number of times each participant speaks and the reactions from other participants and provides feedback to the meeting participants.

4. The system for supporting the execution of an online meeting according to claim 1, wherein the user terminal is equipped with an online meeting tool for participating in the online meeting, and the information processing device is the same device as the host server for the online meeting.

5. The system for supporting the execution of an online meeting according to claim 1, wherein the user terminal is equipped with an online meeting tool for participating in the online meeting, and the information processing device is a server separate from the host server of the online meeting.

6. In a system that supports the execution of online meetings, comprising a user terminal and an information processing device, The user terminal converts audio data obtained from the recording or video recording of the online meeting into text. The information processing device analyzes the text and video recording using AI, determines whether each statement made by a participant in the online meeting is positive or negative, and proposes to revise any negative statements into positive ones. How to help conduct online meetings.

7. The information processing device provides a method for supporting the execution of an online meeting according to claim 6, which makes corrective suggestions for remarks that may constitute harassment.

8. The method for supporting the execution of an online meeting according to claim 6 or 7, wherein the information processing device analyzes the number of times each participant has spoken and the reactions from other participants, and provides feedback to the meeting participants.

9. A program that supports the execution of online meetings by having an information processing device perform a process that analyzes the text obtained by converting audio data obtained from the recording or video recording of the online meeting, and the video recording of the online meeting, to determine whether each statement made by the online meeting participant is positive or negative, and to suggest correcting the negative statements to positive statements.

10. A program that supports the execution of an online meeting according to claim 9, which causes an information processing device to execute a process to propose corrective actions for remarks that may constitute harassment.

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