system

Abstract

We provide the system. [Solution] A voice analysis means that receives an audio signal and analyzes the audio data containing fraud-related keywords, A method for scoring the likelihood of fraud based on the frequency and patterns of fraud-related keywords, A dialogue guidance method that initiates an automated dialogue using artificial intelligence when the possibility of fraud exceeds a certain threshold, A means of sharing information that automatically reports calls deemed to be fraudulent to the relevant authorities, A system that includes recording means for storing records of fraudulent calls and generating reports that can be analyzed later.

Claims

1. A voice analysis means that receives an audio signal and analyzes the audio data containing fraud-related keywords, A method for scoring the likelihood of fraud based on the frequency and patterns of fraud-related keywords, A dialogue guidance method that initiates an automated dialogue using artificial intelligence when the possibility of fraud exceeds a certain threshold, A means of sharing information that automatically reports calls deemed to be fraudulent to the relevant authorities, A system that includes recording means for storing records of fraudulent calls and generating reports that can be analyzed later.

2. The system according to claim 1, characterized in that the speech analysis means includes means for converting speech into text data in real time.

3. The system according to claim 1, characterized in that the dialogue guidance means includes means for executing a natural dialogue generated to confuse a fraudster.

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