system

Abstract

It provides a means to prevent users from becoming victims by managing incoming calls based on identification information and automatically identifying and warning about calls suspected of fraudulent activity. [Solution] The system includes an information processing device for detecting fraudulent calls, the information processing device holding a list of registered identification information, means for checking whether incoming identification information exists in the list, means for converting the audio data of the incoming call into text data if the identification information does not exist in the list, means for analyzing the converted text data and determining the possibility of fraud by comparing it with patterns based on past fraud cases, means for outputting a warning sound if the possibility of fraud exceeds a certain standard, means for recording the call and saving the recorded data in a state where the user can check it, and means for automatically updating and learning the patterns of fraud.

Claims

1. Equipped with an information processing device for detecting fraudulent calls, The information processing device has a means for maintaining a registered list of identification information and for checking whether the incoming identification information is present in the list, If the aforementioned identification information is not present in the list, means for converting the audio data of an incoming call into text data, A means of analyzing converted text data and determining the possibility of fraudulent activity by comparing it with patterns based on past fraud cases, A means of outputting a warning sound when the possibility of fraudulent activity exceeds a certain standard, A means for recording the aforementioned call and saving the recorded data in a format that the user can review, A system including means for automatically updating and learning the patterns of the aforementioned fraudulent activities.

2. The system according to claim 1, further comprising means for prompting the user to manually end the call in response to the warning sound.

3. The system according to claim 1, further comprising means for storing the aforementioned recorded data on cloud storage and making it accessible from a remote location.

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