system

JP2026097425APending Publication Date: 2026-06-16SOFTBANK GROUP CORP

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-04
Publication Date
2026-06-16

AI Technical Summary

Benefits of technology

【0006】 「高齢者向けの通信エージェントシステム」とは、高齢者のコミュニケーションの効率性と安全性を向上させることを目的として設計された、音声を用いたインターフェースを持つシステムである。

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Abstract

We provide the system. [Solution] A communication agent system for the elderly, comprising: a voice analysis means for analyzing voice input and searching for a corresponding number in order to establish telephone communication to a specified number; a database referencing means for identifying an appropriate telephone number from registered contact information based on the voice analysis results; an automatic call function triggered by the user's utterance; a call establishment means for performing related call processing; an emergency notification means for automatically notifying a specified contact in an emergency; and a generative conversation means for promoting dialogue with the user and reducing feelings of loneliness.
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Claims

1. In a communication agent system for the elderly, A voice analysis means that analyzes voice input to find a corresponding number in order to establish telephone communication to a specified number, A database referencing means for identifying the appropriate phone number from registered contact information based on the voice analysis results, An automated call function triggered by user utterance, and a call establishment means that performs related call processing, An emergency notification system that automatically notifies designated contacts in the event of an emergency, Generative conversational tools to facilitate interaction with users and reduce feelings of isolation, A system that includes this.

2. The system according to claim 1, further comprising speech recognition means for converting received speech information into text data as a preprocessing step for analyzing speech input.

3. The system according to claim 1, which dynamically generates conversation content based on the user's past usage history and provides individually optimized dialogue.