Information processing device

Abstract

We will streamline the chat process for extracting expertise. [Solution] The information processing device 10 includes a control unit 15 that identifies preconditions when starting a chat to extract know-how from a user using a language model, and displays materials related to the identified preconditions along with the chat screen.

Description

Technical Field

[0001] This disclosure relates to an information processing apparatus.

Background Art

[0002] Conventionally, technologies related to learning systems such as knowledge and know-how have been known. For example, Patent Document 1 discloses creating second-level script data based on first-level script data and outputting a lecture including the voice of the text data of the second-level script data and the video of the avatar instructor.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Patent Document 1 discloses a learning system that uses machine learning such as generative AI. However, Patent Document 1 does not discuss the efficiency improvement of chats for extracting know-how from experts such as veterans.

[0005] An object of this disclosure is to improve the efficiency of chats for extracting know-how.

Means for Solving the Problems

[0006] The information processing apparatus according to this disclosure specifies preconditions when starting a chat for extracting know-how from a user using a language model, and displays materials related to the specified preconditions together with the chat screen of the chat.

Effects of the Invention

[0007] According to this disclosure, it is possible to streamline the chat process for extracting know-how. [Brief explanation of the drawing]

[0008] [Figure 1] This figure shows the configuration of an information processing system according to an embodiment of this disclosure. [Figure 2] This is a flowchart showing the operation of the information processing system according to the embodiment of this disclosure. [Modes for carrying out the invention]

[0009] The embodiments of this disclosure will be described below with reference to the drawings.

[0010] Figure 1 is a diagram showing the configuration of the information processing system 1 according to an embodiment of this disclosure. The configuration and overview of the information processing system 1 according to an embodiment of this disclosure will be described with reference to Figure 1.

[0011] The information processing system 1 comprises an information processing device 10 and a terminal device 20. The information processing device 10 and the terminal device 20 are communicated together via a network 30.

[0012] The information processing device 10 is, for example, a server device. The information processing device 10 includes a language model. In this embodiment, the language model includes, for example, a Large Language Model (LLM), an arbitrary dialogue system such as a chatbot, etc. The information processing device 10 can use the language model to perform a chat to extract know-how from the user. For example, the information processing device 10 can output a question to the user via the terminal device 20. Also, for example, the information processing device 10 can obtain the user's answer to the question via the terminal device 20.

[0013] Terminal device 20 is any device used by the user. Terminal device 20 may be a general-purpose electronic device such as a smartphone, tablet device, wearable device, or PC (Personal Computer), or a dedicated electronic device.

[0014] First, an overview of this embodiment will be described, and details will be described later. The information processing device 10 can perform a chat to extract know-how from the user. The information processing device 10 can perform a chat using a language model.

[0015] Here, know-how refers to specific or specialized knowledge, skills, methods, or information. For example, know-how can be applied to tasks such as screwing or assembling, operating applications or software, or procedures for performing work.

[0016] The information processing device 10 initiates a chat to extract know-how from the user. The user may be, for example, a veteran with various knowledge and information. When initiating a chat to extract know-how from the user, the information processing device 10 identifies the prerequisites for conducting the chat. These prerequisites may include, for example, the technical field and any conditions to be noted. Once the information processing device 10 has identified the prerequisites, it displays the relevant materials along with the chat screen.

[0017] The device that the user operates when conducting a chat is the terminal device 20. Therefore, when conducting a chat to extract know-how from the user, the information processing device 10 displays the chat screen via the terminal device 20.

[0018] As shown in Figure 1, the information processing device 10 comprises a communication unit 11, a storage unit 12, an input unit 13, an output unit 14, and a control unit 15.

[0019] The communication unit 11 includes at least one external communication interface. The communication interface may be either a wired or wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN (Local Area Network). In the case of wireless communication, the communication interface is, for example, an interface compatible with a mobile communication standard such as 5G, or an interface compatible with short-range wireless communication. The communication unit 11 receives data used in the operation of the information processing device 10 and transmits data obtained by the operation of the information processing device 10. The storage unit 12 includes at least one semiconductor memory, magnetic memory, or optical memory, etc. The storage unit 12 functions, for example, as a main memory or auxiliary memory. The storage unit 12 stores data used in the operation of the information processing device 10 and data obtained by the operation of the information processing device 10. The input unit 13 includes at least one input interface. The input interface may be, for example, a physical key, a touchscreen, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 13 accepts operations to input data used in the operation of the information processing device 10. The output unit 14 includes at least one output interface. The output interface is, for example, a display for outputting information as video, or a speaker for outputting information as audio. The output unit 14 outputs data obtained by the operation of the information processing device 10. The control unit 15 includes at least one processor. The processor is a general-purpose processor such as a CPU (Central Processing Unit), or a dedicated processor specialized for a specific process. The control unit 15 controls each part of the information processing device 10 and executes processes related to the operation of the information processing device 10.

[0020] The functions of the information processing apparatus 10 are realized by causing a processor corresponding to the control unit 15 to execute the program according to this embodiment. That is, the functions of the information processing apparatus 10 are realized by software. The program causes a computer to execute the operations of the information processing apparatus 10, thereby causing the computer to function as the information processing apparatus 10. That is, the computer functions as the information processing apparatus 10 by executing the operations of the information processing apparatus 10 according to the program. In this embodiment, the program can be recorded on a computer-readable recording medium. The computer-readable recording medium includes a non-temporary computer-readable medium, and examples thereof include a magnetic recording device, a semiconductor memory, and the like. The distribution of the program is performed, for example, by selling, transferring, or lending a portable recording medium such as a DVD on which the program is recorded. Also, the distribution of the program may be performed by storing the program in the storage of an external server and transmitting the program from the external server to another computer. Also, the program may be provided as a program product. Some or all of the functions of the information processing apparatus 10 may be realized by a dedicated circuit corresponding to the control unit 15. That is, some or all of the functions of the information processing apparatus 10 may be realized by hardware.

[0021] (Operation of the information processing system) Referring to the flowchart shown in FIG. 2, the operation of the information processing system 1 will be described.

[0022] S101: When starting a chat for eliciting know-how from the user, the control unit 15 of the information processing apparatus 10 specifies the prerequisite conditions for conducting the chat.

[0023] The user is a veteran with various knowledge and information regarding the know-how being extracted. The memory unit 12 stores a language model. The language model may be, for example, a Large Language Model (LLM). The control unit 15 can use the language model stored in the memory unit 12 to perform a chat to extract know-how from the user. When performing the chat, the control unit 15 may perform the chat using text or voice.

[0024] The prerequisites for conducting the chat may include, for example, the technical field and any conditions to be noted. The technical field may be, for example, "screw fastening" or "screw fastening in engine design." Also, for example, if the technical field is "screw fastening in engine design," any conditions to be noted may be, "design to withstand sufficient explosive torque while keeping the bolt size small."

[0025] The prerequisites may be identified, for example, by the user inputting them into the terminal device 20 before the chat starts. In this case, when the terminal device 20 receives the input of the prerequisites from the user, the terminal device 20 sends the prerequisites to the information processing device 10. Alternatively, the information processing device 10 may identify the prerequisites by asking for them in the chat when the chat starts. In this case, the information processing device 10 outputs a question in the chat inquiring about the prerequisites when the chat starts. The terminal device 20 displays the question in the chat inquiring about the prerequisites obtained from the information processing device 10. When the terminal device 20 receives the input of the user's answer to the inquiry about the prerequisites, it sends the prerequisites to the information processing device 10. Alternatively, instead of receiving input from the user, the information processing device 10 may identify the prerequisites. In this case, the information processing device 10 may determine the technical field requiring know-how and identify the prerequisites based on that determination.

[0026] S102: The control unit 15 of the information processing device 10 displays the documents related to the identified preconditions along with the chat screen. In practice, the control unit 15 sends information to the terminal device 20 to display the documents related to the preconditions along with the chat screen. The terminal device 20 then displays the documents related to the preconditions along with the chat screen.

[0027] The control unit 15 may display documents related to the prerequisites alongside the chat screen. This allows the information processing device 10 to efficiently extract know-how from the user based on the prerequisites, as it can chat with the user while displaying documents related to the prerequisites.

[0028] Materials related to the prerequisites may include at least one of text and images. For example, if the technical field of the prerequisites is "screw fastening in engine design," the control unit 15 may display text next to the chat screen indicating that the technical field is "screw fastening in engine design" and that the condition to be noted is "design to withstand sufficient explosion torque while reducing the bolt size." The control unit 15 may also display an image of an engine next to the chat screen.

[0029] The control unit 15 may change the documents displayed as relevant to the preconditions in response to the user's answers in the chat.

[0030] As described above, in the information processing device 10 according to this embodiment, the control unit 15 identifies preconditions when initiating a chat to extract know-how from the user using a language model, and displays materials related to the identified preconditions along with the chat screen. As a result, the information processing device 10 according to this embodiment can conduct a chat to extract know-how from the user while the user is reviewing materials related to the preconditions. Therefore, the information processing device 10 according to this embodiment can streamline the chat process for extracting know-how from the user.

[0031] This disclosure is not limited to the embodiments described above. For example, multiple blocks described in the block diagram may be combined, or a single block may be divided. Instead of executing multiple steps described in the flowchart in chronological order as described, they may be executed in parallel or in a different order, depending on the processing capacity of the device performing each step, or as necessary. Other modifications are possible without departing from the spirit of this disclosure.

[0032] For example, some of the processing operations performed in the information processing device 10 in the above-described embodiment may be performed in the terminal device 20. Also, some of the processing operations performed in the terminal device 20 in the above-described embodiment may be performed in the information processing device 10. [Explanation of Symbols]

[0033] 1: Information processing system, 10: Information processing device, 11: Communication unit, 12: Storage unit, 13: Input unit, 14: Output unit, 15: Control unit, 20: Terminal device, 30: Network

Claims

1. When starting a chat to extract know-how from users using a language model, identify the prerequisites. A control unit displays the materials related to the identified preconditions along with the chat screen of the chat. An information processing device equipped with the following features.

2. In the information processing apparatus according to claim 1, The aforementioned preconditions include at least one of the technical field and the conditions to be noted, and the information processing apparatus.

3. In the information processing apparatus according to claim 1, The control unit is an information processing device that displays materials related to the preconditions side by side next to the chat screen.

4. In the information processing apparatus according to claim 1, The materials related to the aforementioned preconditions include an information processing device that includes at least one of text and images.

5. In the information processing apparatus according to claim 1, The control unit is an information processing device that changes the displayed material in accordance with the user's response.

Images