system
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-11
- Publication Date
- 2026-06-23
Smart Images

Figure 2026101999000001_ABST
Abstract
Claims
1. A method for automatically generating the optimal response by analyzing past cases using generative models, A means to enable human-computer interaction for reviewing and correcting the generated response, Means for providing the end user with a confirmed and corrected response, A means of maintaining an information recording system that records these interactions and uses the generated data for future improvements, A method for obtaining and converting the user's linguistic requests into text using a voice input device, A means for analyzing textualized consultations using natural language processing technology and automatically generating appropriate responses, A system that includes means for presenting the generated response to the user on a mobile device.
2. The system according to claim 1, wherein the interface has means for prioritizing response content.
3. The system according to claim 1, wherein the terminal is equipped with means for accepting both voice input and text input.