Relocation support system

Abstract

To present an appropriate moving destination guide to moving applicants.SOLUTION: A moving support system 10 that supports moving applicants who wish to move, comprises: a storage unit 11 for storing a moving destination guide and a facility that can be guided by the moving destination guide in association with each other; an applicant information acquisition unit 12 for acquiring applicant information about the moving applicants; and a presentation unit 13 for comparing the applicant information acquired by the applicant information acquisition unit 12 with the facility stored by the storage unit 11 to determine the moving destination guide to be presented to the moving applicant and presenting the determined moving destination guide to the moving applicant.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a relocation support system that supports a person who wishes to relocate. [Background technology]

[0002] When moving, relocating, or otherwise relocating, there are cases where people who wish to relocate are unable to take the plunge because they do not know how to select a new residence that meets their desires, or they lack sufficient information about the new residence. In response to this, it has been proposed to provide information about potential new residences to people who wish to relocate (for example, Patent Document 1). People who wish to relocate can use the provided information as material for deciding whether to relocate and where to relocate. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2018-169899 A Summary of the Invention [Problem to be solved by the invention]

[0004] The information provided by the above technology is usually prepared in advance and is not necessarily the information required by the person wishing to relocate. Therefore, it is possible to introduce a relocation guide (e.g., a person living in the candidate relocation destination) who can guide the person wishing to relocate to the candidate relocation destination. The person wishing to relocate can obtain the information he or she requires by asking the relocation guide about the relocation destination or by being shown an image of the relocation destination captured by the relocation guide. However, if the relocation guide introduced to the person is not suitable for the guidance the person wishing to relocate needs, there is a risk that the person wishing to relocate will not obtain the information he or she requires.

[0005] The present invention has been made in consideration of the above, and has an object to provide a relocation assistance system that can present appropriate relocation guides to a person wishing to relocate. [Means for solving the problem]

[0006] In order to achieve the above object, the relocation support system of the present invention is a relocation support system that supports a person who wishes to relocate, and includes a memory unit that stores a relocation guide and a facility that the relocation guide can guide in association with each other, a requester information acquisition unit that acquires requester information on the person who wishes to relocate, and a presentation unit that determines a relocation guide to be presented to the person who wishes to relocate according to the requester information acquired by the requester information acquisition unit and the facilities stored in the memory unit, and presents the determined relocation guide to the person who wishes to relocate. The storage unit stores facility information on facilities in advance, acquires guide information on a relocation guide, and compares the acquired guide information with the stored facility information to associate the relocation guide with the facility.

[0007] In the relocation support system according to the present invention, a relocation guide determined according to the applicant information and the facilities associated with the relocation guide is presented to the relocation applicant. Therefore, the relocation support system according to the present invention can present a relocation guide who can guide the applicant to facilities suitable for the relocation applicant, that is, an appropriate relocation guide, to the relocation applicant. Effect of the Invention

[0008] According to the present invention, it is possible to present a relocation guide who can guide a person wishing to relocate to facilities that suit the person, that is, an appropriate relocation guide. [Brief description of the drawings]

[0009] [Figure 1] 1 is a diagram showing a configuration of a relocation support system according to an embodiment of the present invention. [Diagram 2] 11 is a diagram showing an example of information indicating the association between a relocation guide and facilities that the relocation guide can provide guidance to. FIG. [Diagram 3] FIG. 4 is a diagram showing an example of facility information. [Figure 4] FIG. 11 is a diagram showing another example of facility information. [Diagram 5]FIG. 4 is a diagram showing an example of a route to be guided; [Figure 6] 13 is a diagram showing an example of processing for a route when determining a facility corresponding to a relocation guide. FIG. [Figure 7] FIG. 11 is a diagram showing another example of information indicating the association between a relocation guide and a facility that the relocation guide can provide guidance to. [Figure 8] 10 is a sequence diagram showing a process executed when a relocation guide and a facility that the relocation guide can guide are stored in association with each other in the relocation assistance system according to the embodiment of the present invention. FIG. [Figure 9] 11 is a flowchart showing a process executed when a facility to be associated with a relocation guide is determined in the relocation assistance system according to the embodiment of the present invention. [Figure 10] 1 is a sequence diagram showing a process executed when a relocation guide is presented to a person wishing to relocate in the relocation support system according to an embodiment of the present invention. FIG. [Figure 11] 1 is a sequence diagram showing a process executed when a relocation guide provides guidance to a person wishing to relocate in the relocation support system according to an embodiment of the present invention. FIG. [Figure 12] 1 is a diagram illustrating a hardware configuration of a relocation assistance system according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] Hereinafter, an embodiment of the relocation support system according to the present invention will be described in detail with reference to the drawings. In the description of the drawings, the same elements are given the same reference numerals and duplicated explanations will be omitted.

[0011] FIG. 1 shows a relocation support system 10 according to the present embodiment. The relocation support system 10 is a system (device) that supports a person who wishes to relocate. Specifically, the relocation support system 10 presents a relocation guide who can guide (introduce) the relocation destination to the person who wishes to relocate. That is, the relocation support system 10 matches the person who wishes to relocate with the relocation guide. The person who wishes to relocate may be a person who has decided to relocate to a specific relocation destination, or may not have decided on a relocation or a relocation destination. The relocation destination in this embodiment is, for example, an area having a certain size such as a city, town, or village. The relocation destination may be a place that the person who wishes to relocate has set as a candidate relocation location, or may be a place that the person who wishes to relocate has decided as a relocation destination. The relocation guide is, for example, a resident of the relocation destination. Guidance on the relocation destination means providing information about the relocation destination, for example, providing information about facilities at the relocation destination (for example, a government office, a school, a nursery school). As described later, an image (for example, a video (moving image)) of the new residence captured by a new residence guide may be provided to the person wishing to relocate via the relocation support system 10 as a guide to the new residence.

[0012] A person wishing to relocate can receive guidance on the new residence from a person wishing to relocate presented by the relocation support system 10. By receiving guidance on the new residence, a person wishing to relocate can learn about the new residence without actually visiting the new residence. In particular, when viewing a video of the new residence provided by the person wishing to relocate, a person wishing to relocate can experience the local area without visiting the new residence. A person wishing to relocate who has not yet decided where to relocate or where to relocate can use these guidance as a reference for deciding whether to relocate or where to relocate. A person wishing to relocate can also use these guidance as a reference for considering life at the new residence.

[0013] Any type of relocation may be targeted by the relocation support system 10. For example, relocation may be from a rural area to an urban area, from an urban area to a rural area, from a rural area to another rural area, or from an urban area to another urban area. However, as described above, the relocation applicant can learn about the relocation destination without actually visiting the relocation destination, so the greater the distance between the relocation applicant's place of residence and the relocation destination, the more effective the relocation support system 10 is.

[0014] The relocation guide is registered in advance in the relocation assistance system 10. When the relocation guide is presented to the person wishing to relocate by the relocation assistance system 10 and guides the person to a new residence, the relocation guide may receive a reward according to the guidance. For example, the relocation guide may provide guidance to the person wishing to relocate as a part-time job.

[0015] The relocation support system 10 is realized by a computer such as a PC (personal computer) or a server device, etc. The relocation support system 10 may also be realized by a plurality of computers, that is, a computer system.

[0016] The relocation support system 10 is configured to be capable of communicating with an applicant terminal 20 used by a person wishing to relocate and a guide terminal 30 used by a person who guides relocation. The communication between the relocation support system 10 and the applicant terminal 20 and the guide terminal 30 is performed via a conventional communication network or the like. Although only one each of the applicant terminal 20 and the guide terminal 30 is illustrated in FIG. 1, normally, the applicant terminal 20 is a terminal for each person wishing to relocate, and the guide terminal 30 is a terminal for each person who guides relocation. The applicant terminal 20 and the guide terminal 30, or the person wishing to relocate themselves and the guide themselves, are assigned identifiers in advance, and the relocation support system 10 is capable of identifying them.

[0017] The applicant terminal 20 and the guide terminal 30 are realized by a computer such as a PC, a tablet terminal, a smartphone, or a mobile phone. The applicant terminal 20 and the guide terminal 30 have functions for using the relocation support system 10 (for example, information input / output function, imaging function, positioning function). These functions may be those provided in the conventional devices described above. In addition, the applicant terminal 20 and the guide terminal 30 may install an application (dedicated app) for using the relocation support system 10 and use the relocation support system 10 via the application.

[0018] Next, functions of the relocation support system 10 according to this embodiment will be described. As shown in FIG 1, the relocation support system 10 includes a storage unit 11, a requester information acquisition unit 12, a presentation unit 13, and a relay unit 14.

[0019] The memory unit 11 is a functional unit that stores a relocation guide and a facility that the relocation guide can guide in association with each other. The memory unit 11 may store facility information related to the facility in advance, acquire guide information related to the relocation guide, and compare the acquired guide information with the stored facility information to associate the relocation guide with the facility. The memory unit 11 may acquire information indicating a position as the guide information. The memory unit 11 may acquire information indicating a route related to the guidance as the guide information. The memory unit 11 may acquire information indicating a means of transportation related to the relocation guide, and associate the relocation guide with the facility according to the means of transportation.

[0020] The information stored by the memory unit 11 is information used to determine a relocation guide to be presented to a person wishing to relocate. Fig. 2 shows an example of information indicating the correspondence between a relocation guide and a facility stored by the memory unit 11. As shown in Fig. 2, each relocation guide ("Mr. A" in the example of Fig. 2) is associated with a place that can be introduced ("A Ward Office", "B Nursery School", "D Station" in the example of Fig. 2), which is a facility that can be guided.

[0021] The facilities to which the relocation guide can guide are, for example, facilities that are close to the relocation guide's home and can be guided by the relocation guide. Alternatively, the facilities to which the relocation guide can guide may be facilities that the relocation guide can enter. The facilities related to the information stored in the memory unit 11 can be any facilities, but are usually facilities that the relocation applicant would want to know about when relocating.

[0022] The information on the place that can be introduced includes, for example, the facility name, the address of the facility, and an introduction, as shown in FIG. 2. The introduction is text that introduces the facility and is presented to the person who wishes to relocate together with the relocation guide. For example, for a ward office, it might be "They are kind enough to help with consultations and procedures. There is a meeting corner inside the ward office, where Go lovers in the neighborhood gather." Or, for a supermarket, it might be "A large supermarket that attracts customers from neighboring towns. In addition to being cheap, they also sell many sweets made overseas." The facility name and the address of the facility are input in advance into the relocation support system 10 by the administrator of the relocation support system 10, for example, as shown below. The introduction may be input in advance into the relocation support system 10 by the administrator of the relocation support system 10, or may be input by the relocation guide.

[0023] The memory unit 11 stores the correspondence between the relocation guide and the facility, for example, as follows. The memory unit 11 stores facility information related to the facility in advance using a database or the like. The facility information stored in advance is a candidate for information related to the facility among the information showing the correspondence between the relocation guide and the facility shown in FIG. 2. FIG. 3 shows an example of facility information stored in advance by the memory unit 11. The facility information is, for example, input in advance to the relocation support system 10 by an administrator of the relocation support system 10. However, when an introduction is input by the relocation guide, the introduction does not need to be included in the facility information.

[0024] The storage unit 11 acquires guide information related to a relocation guide. The guide information is information for determining the correspondence between the relocation guide and a facility. The guide information is, for example, information indicating a location that is a reference for guidance. Specifically, the information indicating the location is the same type of information as the address information of the location, i.e., the information indicating the location of the facility included in the facility information. The guide information may be information indicating the location of the facility included in the facility information, particularly information indicating the location of a station.

[0025] For example, the storage unit 11 receives and acquires information corresponding to the guide information transmitted from the guide terminal 30 in response to an operation of the relocation guide on the guide terminal 30 by the relocation guide. In this case, when the relocation guide registers himself / herself as a relocation guide in the relocation support system 10, information indicating a facility as information corresponding to the guide information may be transmitted from the guide terminal 30 to the relocation support system 10. At this time, the relocation support system 10 may present information indicating a facility (e.g., a station) included in the facility information to the guide terminal 30 as a candidate for information corresponding to the guide information. When the storage unit 11 receives information indicating a facility (e.g., a station) from the guide terminal 30, it acquires information indicating the location of the facility (information indicating a house number) as guide information from the facility information stored in advance.

[0026] The storage unit 11 may also receive and acquire, as the guide information, information indicating a location (address information) transmitted directly from the guide terminal 30. In this case, the information indicating a location (address information) is input by the guide terminal 30 by the guide. Note that, as the guide information, information indicating the location of the home of the guide may be used, but in this case, the information is masked before use to protect privacy.

[0027] The memory unit 11 compares the location information of the acquired guide information with the location information of each facility in the stored facility information, and determines the facility to be associated with the relocation guide from the facilities in the facility information. The facility to be associated with the relocation guide is basically a facility close to the location indicated by the guide information. This is because it is considered that the facility close to the location can be guided by the relocation guide. The memory unit 11 may usually associate multiple facilities with one relocation guide. For example, the memory unit 11 associates a preset number of facilities with one relocation guide.

[0028] Specifically, the memory unit 11 compares the address indicated by the guide information with the address of the facility in the facility information, and determines the facility to be associated with the relocation guide based on the partial match between them. The memory unit 11 determines the partial match between the address indicated by the guide information and the address of each facility in the facility information, for example, as follows. That is, the memory unit 11 searches for the address of each facility that partially matches the address indicated by the guide information. The memory unit 11 ends the search when the number of address indications of each facility in the facility information, including the address indicated by the guide information, reaches a preset number. The preset number is the number of facilities (e.g., 3) to be associated with one relocation guide.

[0029] When the number of address indications of each facility in the facility information, including the address indication indicated by the guide information, does not reach a preset number, the storage unit 11 changes the address indication indicated by the guide information so as to increase the number of facilities that are hit. That is, the storage unit 11 changes the search conditions. When the address indication used in the current search ends with a number, the search is performed including the number that has been replaced with another number. The number is replaced in order from the number adjacent to the number before replacement. When the address indication used in the current search ends with a number other than a number, the character at the end is deleted. Furthermore, when the number of facilities that are hit does not reach a preset number even after replacing the end number, the end number is deleted. The storage unit 11 repeatedly searches for facilities using the address indication indicated by the guide information until the number of facilities that are hit reaches a preset number.

[0030] When the above search is completed, the storage unit 11 determines the facilities found by the search as introduceable places to be associated with the relocation guide. The storage unit 11 stores the determined facilities as introduceable places in association with the relocation guide. For example, if the address indication of "Mr. A" indicated by the guide information is Station D and the pre-stored facility information is as shown in FIG. 3, the facility associated with "Mr. A" will be as shown in FIG. 2.

[0031] In the above example, the place that can be introduced to the relocation guide is determined using the address, but it may be determined using information indicating a location other than the address. For example, as shown in FIG. 4, the storage unit 11 stores latitude and longitude (in the figure, "XY", "X'Y'", etc. indicate latitude and longitude, respectively) indicating the location of the facility in association with the facility as facility information. The storage unit 11 acquires information indicating latitude and longitude as information indicating a location, which is the guide information. The storage unit 11 compares the latitude and longitude indicated by the guide information with the latitude and longitude of each facility in the facility information to determine the place that can be introduced to the relocation guide. In this case, the storage unit 11 calculates the distance between the latitude and longitude indicated by the guide information and the latitude and longitude of each facility in the facility information, and determines the facilities in the facility information as the place that can be introduced in order of the shortest distance until the number of facilities in the facility information reaches a preset number. In this case, only facilities whose distance is equal to or less than a preset upper limit may be determined as the place that can be introduced.

[0032] In addition to the above-mentioned positions, information indicating a route related to the guidance may be used as the guide information. The storage unit 11 receives and acquires information indicating a route related to the guidance, which is the guide information, transmitted from the guide terminal 30. The route related to the guidance is, for example, a route in the relocation destination that the relocation guide can introduce (guide), specifically, a recommended route by the relocation guide. The information indicating the route is, for example, information on a line 100 on a map that can specify latitude and longitude as shown in FIG. 5. When information indicating a route related to the guidance is used as the guide information, the storage unit 11 stores latitude and longitude indicating the location of a facility in association with the facility as facility information as shown in FIG. 4. The storage unit 11 compares the route indicated by the guide information with the latitude and longitude of each facility in the facility information to determine an introduceable place to be associated with the relocation guide. In this case, the storage unit 11 calculates the distance between the route indicated by the guide information and the latitude and longitude of each facility in the facility information, and determines the facilities in the facility information as introduceable places in order of shortest distance until a preset number is reached.

[0033] In addition, when using information indicating a route related to guidance as guide information, when comparing the route with the location of each facility in the facility information, the route may be expanded by a preset method, and the expanded route may be compared with the location of each facility. For example, as shown in Fig. 6, a facility close to an area 101 where a line 100 on a map is thickened (area processed with thickening) may be determined as a place that can be introduced. This is to ensure that facilities near the route are determined as places that can be introduced.

[0034] The information indicating the correspondence between the relocation guide and the facilities stored in the storage unit 11 is not limited to the information shown in Fig. 2, and may be information in a table format indicating the correspondence between the relocation guide and the facilities as shown in Fig. 7. In the example of the information shown in Fig. 7, the facilities associated with "Mr. A" are the location (facility) of the regular neighborhood association meeting and the location (facility) of strawberry harvesting.

[0035] The memory unit 11 may also acquire information indicating a means of transportation associated with a relocation guide and use the information to associate the relocation guide with a facility, i.e., to determine locations that the relocation guide can introduce. The means of transportation associated with a relocation guide is, for example, walking, bicycle, or car, which the relocation guide can use to guide a person to a new location. Depending on the means of transportation that the relocation guide can use, the facilities that the relocation guide can guide a person to at the new location may change. For example, a relocation guide who can use a car can guide a person to facilities in a wider area than a relocation guide who can only guide a person on foot.

[0036] For example, the storage unit 11 receives and acquires information indicating the means of transportation related to the relocation guide transmitted from the guide terminal 30 in addition to the above-mentioned information. At this time, the storage unit 11 may transmit information having a selectable means of transportation column to the guide terminal 30 and receive information on the means of transportation column checked in the guide terminal 30. The storage unit 11 may also use the acquired information indicating the means of transportation to determine the places that can be introduced. For example, the number of facilities associated with the relocation guide may be changed according to the means of transportation related to the relocation guide. In this case, the faster the travel speed of the means of transportation that the relocation guide can use, the more facilities are associated with the relocation guide.

[0037] Alternatively, the upper limit of the distance when associating a facility with a relocation guide may be changed according to the means of transportation associated with the relocation guide. In this case, the faster the travel speed of the means of transportation that the relocation guide can use, the larger the upper limit of the distance is set. How to determine the places that can be introduced according to the information indicating the means of transportation (for example, how to set the number of facilities or the upper limit of the distance to be associated with the relocation guide according to the means of transportation) is stored in advance in the storage unit 11.

[0038] The correspondence between the relocation guide and the facility by the storage unit 11 does not necessarily have to be performed as described above, and may be performed in a manner other than the above using information other than the above, so long as the correspondence between the relocation guide and the facility that the relocation guide can guide is performed. Also, the storage unit 11 does not necessarily have to perform the correspondence between the relocation guide and the facility, and may receive and store information indicating the correspondence from the guide terminal 30, for example. In this case, the correspondence between the relocation guide and the facility may be performed by the relocation guide himself.

[0039] The applicant information acquisition unit 12 is a functional unit that acquires applicant information related to a person wishing to relocate. The applicant information acquisition unit 12 may acquire information indicating the family structure of the person wishing to relocate as the applicant information. The applicant information is information used to determine a relocation guide to be presented to the person wishing to relocate.

[0040] For example, the applicant information acquisition unit 12 receives and acquires applicant information transmitted from the applicant terminal 20 in response to an operation on the applicant terminal 20 by the person wishing to relocate. The applicant information is, for example, information indicating the family structure of the person wishing to relocate, specifically, information indicating whether or not the person has children. The applicant information is not limited to the above information, and may be any information that is used to determine the relocation guide to be presented to the person wishing to relocate, as described below. For example, the applicant information may be information indicating the desired time period for viewing, the desired content of the view (work-related), the desired type of job (occupation), age, annual income, hobbies, etc.

[0041] The applicant information acquisition unit 12 also acquires information indicating the desired new address transmitted from the applicant terminal 20. The information indicating the desired new address may be information indicating the city, ward, town, or village, information indicating a station at the new address, or information indicating the location of the new address such as latitude and longitude. The applicant information acquisition unit 12 outputs the acquired information to the presentation unit 13.

[0042] The presentation unit 13 is a functional unit that determines a relocation guide to be presented to the person wishing to relocate according to the applicant information acquired by the applicant information acquisition unit 12 and the facilities stored in the storage unit 11, and presents the determined relocation guide to the person wishing to relocate. The presentation unit 13 determines a relocation guide to be presented to the person wishing to relocate as follows, and presents the determined relocation guide to the person wishing to relocate.

[0043] The presentation unit 13 inputs information from the applicant information acquisition unit 12. The presentation unit 13 also reads out information indicating facilities associated with the relocation guide from the storage unit 11 for each relocation guide. The presentation unit 13 extracts relocation guides that are candidates to be presented to the relocation applicant from the relocation guides stored in the storage unit 11 based on the information indicating the desired relocation destination input from the applicant information acquisition unit 12. The presentation unit 13 extracts relocation guides that can guide the relocation applicant to the desired relocation destination as relocation guides. For example, when the information indicating the desired relocation destination is information indicating a city, ward, town, or village, if the address display of the facility associated with the relocation guide includes the city, ward, town, or village, the relocation guide is determined to be a candidate relocation guide to be presented to the relocation applicant.

[0044] Furthermore, the presentation unit 13 judges whether the read facilities for the relocation guide extracted as a candidate match the conditions corresponding to the applicant information input from the applicant information acquisition unit 12. For example, if the applicant information is information indicating the presence or absence of children as described above, the applicant information indicating that the applicant has children corresponds to a condition that the read facilities include child-related facilities (e.g., schools, nursery schools, and children's centers). On the other hand, the applicant information indicating that the applicant does not have children corresponds to a condition that the read facilities do not include child-related facilities. The facility conditions corresponding to the applicant information are stored in advance in the presentation unit 13.

[0045] The presentation unit 13 determines the relocation guide stored in the storage unit 11 in correspondence with the facility that meets the conditions as the relocation guide to be presented to the relocation applicant related to the input applicant information. The presentation unit 13 presents information indicating the determined relocation guide to the relocation applicant. At this time, information indicating the facilities that the determined relocation guide can guide may also be presented to the relocation applicant. For example, the presentation unit 13 transmits information indicating the association between the relocation guide and the facility stored by the storage unit 11 shown in FIG. 2 for the determined relocation guide to the applicant terminal 20. Alternatively, when the storage unit 11 has acquired information indicating the route related to the guidance from the guide terminal 30, the presentation unit 13 may transmit the information to the applicant terminal 20. The applicant terminal 20 outputs information on these relocation guides, such as displaying the information.

[0046] The presenting unit 13 may preferentially present to the person wishing to relocate a guide who corresponds to a facility that meets the conditions, and may also present other guides to the person wishing to relocate. In the above example, the presenting unit 13 determines the guide to relocate to the person wishing to relocate based on one type of applicant information (information indicating whether the person has children), but may determine the guide to relocate to the person wishing to relocate based on multiple types of applicant information.

[0047] The relocation applicant who has received the relocation guides may request guidance to the relocation destination from one of the relocation guides presented. For example, in response to the transmission of information on the relocation guides from the presentation unit 13 to the applicant terminal 20, the applicant terminal 20 may transmit information indicating the request to the relocation support system 10 in response to the transmission of the information in response to the operation of the applicant terminal 20 by the relocation applicant. When multiple relocation guides are presented, the information on the presented relocation guides may be referenced to select the relocation guide to be requested to provide guidance. The presentation unit 13 receives the request and notifies the guide terminal 30 of the requested relocation guide of the request. The presentation unit 13 also stores the above-mentioned correspondence between the relocation applicant and the relocation guides, so that guidance to the relocation destination can be provided via the relay unit 14 as described below.

[0048] The relay unit 14 is a functional unit that relays the image of the new address provided by the relocation guide and information indicating the location of the relocation guide to the person who wishes to relocate. When relaying, the relay unit 14 may obtain information indicating the location of the relocation guide and instruct the relocation guide to move based on the information.

[0049] The relay unit 14 is a functional unit that allows the relocation guide to guide the relocation applicant to the relocation destination. In response to the operation of the relocation guide, the guide terminal 30 captures a video as an image of the relocation destination, and transmits the video and information indicating the location of the relocation guide who captured the video to the relocation support system 10. The relay unit 14 receives them and transmits them to the applicant terminal 20 of the relocation applicant. The relocation applicant can understand the facilities, streetscape, specific congestion, etc. of the relocation destination through the video. In addition, the location of the relocation guide can be displayed on a map on the applicant terminal 20, for example, and the relocation applicant can understand the location of the video on the map. The relay unit 14 may relay information in real time or not.

[0050] The relay unit 14 relays guidance between the person wishing to relocate and the person showing the relocation destination who are associated by the presentation unit 13 as described above. The relay unit 14 stores information related to the guidance before relaying the guidance between the person wishing to relocate terminal 20 of the person wishing to relocate and the guide terminal 30 of the guide terminal. For example, the relay unit 14 adjusts the guidance between the person wishing to relocate and the guide terminal 30 as follows. The relay unit 14 receives information on the desired guidance from the person wishing to relocate terminal 20. The information on the desired guidance includes, for example, a start location of the guidance (e.g., latitude and longitude), a start time of the guidance (e.g., date and time), and information indicating a facility to which the person wishes to be guided. The relay unit 14 transmits the received information on the desired guidance to the guide terminal 30. When the relay unit 14 receives a response from the guide terminal 30 indicating that the guidance is accepted in response to the transmission, the relay unit 14 stores information on the guidance including the desired guidance information.

[0051] The relay unit 14 requests the guide terminal 30 to transmit information indicating its own position when it is a time before the start time of the guidance indicated by the stored information on the guidance, which is a preset time. When the guide terminal 30 receives the request, it measures its own position and transmits the information indicating the position obtained by the positioning (e.g., latitude and longitude) to the relocation support system 10 as information indicating the position of the relocation guide. The relay unit 14 receives and acquires the transmitted information indicating the position. Based on the position of the relocation guide indicated by the acquired information and the start location of the guidance indicated by the stored information on the guidance, the relay unit 14 instructs the relocation guide to move to the start location. For example, if the distance between the position of the relocation guide and the start location is greater than a preset threshold (for example, if the position of the relocation guide cannot be considered to be at the start location), the relay unit 14 instructs the relocation guide to move to the start location. The instruction is performed by transmitting information indicating the instruction from the relay unit 14 to the guide terminal 30. In the guide terminal 30, the information is output and referred to, so that the guide can understand that it is necessary to move to the starting point of the guidance.

[0052] In providing guidance to the new address, the guide terminal 30 captures an image and locates its own position. The guide terminal 30 transmits the image obtained by capturing the image and information indicating the position obtained by locating the position to the relocation support system 10. The relay unit 14 receives them and transmits them to the requester terminal 20. The requester terminal 20 receives the image and the information indicating the position transmitted from the relocation support system 10 and performs output such as display as described above. In addition, the relay unit 14 may determine the progress of whether the guide has been able to guide the user to the facility requested based on the information indicating the position transmitted from the guide terminal 30, and notify the requester terminal 20 and the guide terminal 30 of the determination result. The above are the functions of the relocation support system 10 according to this embodiment.

[0053] Next, the process executed by the relocation support system 10 according to this embodiment (the operation method performed by the relocation support system 10) will be described with reference to the sequence diagrams of FIGS. 8, 10, and 11 and the flowchart of FIG.

[0054] First, the process of storing a relocation guide and a facility that the relocation guide can guide in association with each other will be described with reference to the sequence diagram of FIG. 8 and the flow chart of FIG. 9. In this process, first, information for registering a relocation guide is transmitted from the guide terminal 30 to the relocation support system 10 (S01). This information includes information (e.g., information indicating facilities such as stations) corresponding to the guide information (e.g., information indicating a house number as described above) as described above. In the relocation support system 10, the storage unit 11 receives and acquires the information. Next, the storage unit 11 acquires guide information based on the information (S02). Next, the storage unit 11 compares the acquired guide information with facility information stored in advance to determine a facility corresponding to the relocation guide. That is, the places that the relocation guide can introduce are determined (S03).

[0055] The process of this determination will be described with reference to the flowchart of FIG. 9. First, the acquired guide information is used to search for facilities from pre-stored facility information (S301). Specifically, a match between the address indications is determined as described above. Then, a determination is made as to whether the number of facilities hit by the search reaches a set number (S302). If the number of facilities hit by the search does not reach the set number (NO in S302), the search conditions are changed (S303). The search conditions are changed, for example, by replacing or deleting the last character of the address indication as described above. Then, the process from the search for facilities (S301) onwards is performed again using the changed search conditions.

[0056] If the number of facilities found in the search reaches the set number (YES in S302), the facilities found in the search are determined as facilities corresponding to the relocation guide, i.e., as places that can be introduced by the relocation guide (S304). This completes the process of determining facilities corresponding to the relocation guide.

[0057] 8, the storage unit 11 stores the relocation guide and the facilities that the relocation guide can guide to in association with each other (S04). The above is the process of storing the relocation guide and the facilities that the relocation guide can guide to in association with each other.

[0058] Next, the process of presenting a relocation guide to a person wishing to relocate will be described with reference to the sequence diagram of FIG. 10. In this process, first, the applicant information is transmitted from the applicant terminal 20 to the relocation support system 10 (S11). As described above, the applicant information is, for example, information indicating the family structure of the person wishing to relocate. In the relocation support system 10, the applicant information is received and acquired by the applicant information acquisition unit 12. Next, the presentation unit 13 determines a relocation guide to be presented to the person wishing to relocate according to the applicant information and the facilities stored in the storage unit 11 (S12). Next, the determined relocation guide is presented from the presentation unit 13 to the applicant terminal 20 (S13).

[0059] The applicant terminal 20 outputs information about the relocation guide. Thereafter, for example, when a relocation applicant requests one of the presented relocation guides to guide the relocation destination, the applicant terminal 20 responds to the presentation to that effect (S14). In the relocation support system 10, the presentation unit 13 notifies the guide terminal 30 of the requested relocation guide to that effect (S15). The presentation unit 13 also stores the association between the relocation applicant and the relocation guide (S16). This enables the relocation guide to guide the relocation applicant to the relocation destination via the relocation support system 10, which will be described below. The above is the process of presenting the relocation guide to the relocation applicant.

[0060] Next, a process of the relocation guide providing the relocation applicant with information on the relocation destination via the relocation support system 10 by the relocation guide will be described with reference to the sequence diagram of FIG. 11. In this process, first, information on the desired guidance is transmitted from the applicant terminal 20 to the relocation support system 10 (S21). As described above, the desired guidance information includes, for example, information indicating the start location of the guidance, the start time of the guidance, and the facility to which guidance is desired. In the relocation support system 10, the relay unit 14 receives the desired guidance information. Then, the desired guidance information is transmitted from the relay unit 14 to the guide terminal 30 (S22). If the relocation guide accepts the guidance indicated in the desired guidance information, a response to that effect is transmitted from the guide terminal 30 to the relocation support system 10 (S23). In the relocation support system 10, the relay unit 14 receives the response, and information on the guidance including the desired guidance information is stored (S24).

[0061] Next, when it is a time before the start time of the guidance indicated by the stored information on the guidance, which is a preset time, a notification is made between the relay unit 14 and the guide terminal 30 (S25). At this time, the relay unit 14 receives the information indicating the location transmitted from the guide terminal 30, and instructs the relocation guide to move based on the information.

[0062] Next, the guide terminal 30 captures an image at the new destination and measures the user's own position (S26). The image captured by the capture and information indicating the user's position obtained by the positioning are transmitted from the guide terminal 30 to the relocation support system 10 (S27). In the relocation support system 10, the relay unit 14 receives these and transmits them to the applicant terminal 20 (S28). In the applicant terminal 20, this information is received and output, such as for display (S29). The processes of S26 to S29 relating to the actual guidance are repeated during the guidance. The above is the process of the relocation guide guiding the relocation applicant to the new destination via the relocation support system 10.

[0063] In this embodiment, a relocation guide determined according to the applicant information and the facilities associated with the relocation guide is presented to the relocation applicant. Therefore, according to this embodiment, a relocation guide who can guide the relocation applicant to facilities suitable for the relocation applicant, that is, an appropriate relocation guide, can be presented to the relocation applicant.

[0064] By presenting an appropriate relocation guide to the relocation applicant, for example, the relocation guide to the relocation applicant can be provided by one relocation guide instead of multiple relocation guides. This, for example, increases the amount of time spent interacting with the relocation applicant and the relocation guide. Accordingly, the relocation applicant can receive guidance from the relocation guide to a relocation destination that is highly intimate with the relocation applicant, and can obtain useful information regarding the relocation destination. In addition, by providing guidance for a long period of time, the relocation guide can receive, for example, a high reward in accordance with the guidance.

[0065] In addition, as in the present embodiment, the relocation support system 10 may further include a relay unit 14 that relays the image of the relocation destination provided by the relocation guide and information indicating the location of the relocation guide to the relocation applicant. With this configuration, not only can the relocation guide be presented to the relocation applicant, but also more useful information for knowing the relocation destination can be provided to the relocation applicant. Furthermore, the relay unit 14 may acquire information indicating the location of the relocation guide when relaying information, and instruct the relocation guide to move based on the information. With this configuration, the relocation guide can reliably and appropriately provide guidance to the relocation destination via the relay unit 14. However, the relocation support system 10 does not need to include the relay unit 14. For example, the exchange between the relocation applicant and the relocation guide after the presentation of the relocation guide to the relocation applicant may be performed via something other than the relocation support system 10.

[0066] Also, as in this embodiment, the storage unit 11 may store facility information in advance, acquire guide information related to the relocation guide, and compare the acquired guide information with the stored facility information to associate the relocation guide with the facility. With this configuration, since the relocation guide and the facility can be associated by acquiring the guide information, the association between the relocation guide and the facility can be stored reliably and appropriately. As a result, the present invention can be implemented reliably and appropriately.

[0067] In addition, as in the present embodiment, the guide information can be information indicating a location or information indicating a route to be guided. With this configuration, the facility associated with the relocation guide can be made appropriate according to the location or route. As a result, a more appropriate relocation guide can be presented to the person wishing to relocate.

[0068] In addition, when matching a relocation guide with a facility as in the present embodiment, information indicating the means of transportation associated with the relocation guide may be used. With this configuration, the facility associated with the relocation guide can be made appropriate according to the means of transportation associated with the relocation guide. As a result, a more appropriate relocation guide can be presented to the person wishing to relocate.

[0069] However, the correspondence between the relocation guide and the facility does not necessarily have to be performed as described above, and may be performed by any method. Also, the correspondence between the relocation guide and the facility by the storage unit 11 does not have to be performed at all, and it is sufficient that the relocation guide and the facility are stored in the storage unit 11 in correspondence with each other at the time when the relocation guide is presented to the person who wishes to relocate.

[0070] Furthermore, as in this embodiment, the applicant information can be information indicating the family structure of the person wishing to relocate, for example, the above-mentioned information indicating whether or not the person has children. With this configuration, it is possible to present the person wishing to relocate with a relocation destination guide who can guide the person wishing to relocate to facilities that suit the family structure of the person wishing to relocate, that is, a suitable relocation destination guide according to the family structure of the person wishing to relocate. Note that information indicating the family structure of the person wishing to relocate other than information indicating whether or not the person has children may also be used. Furthermore, information other than information indicating the family structure of the person wishing to relocate may also be used as the applicant information, as long as it is information that can be related to the facility at the relocation destination.

[0071] In addition, in matching between the relocation applicant and the relocation guide, not only the relocation guide and the facility are associated, but also any information on the relocation guide and the corresponding information on the relocation applicant may be used. For example, the matching may be performed using information such as the age, sex, family structure, and hobbies of the relocation guide and the relocation applicant. The use of this information in matching can be performed in the same way as in conventional arbitrary matching systems.

[0072] In addition, some or all of the functions of the relocation support system 10 do not need to be included in an independent device or system, and may be included in at least one of the requester terminal 20 and the guide terminal 30. In addition, the relocation support system 10 may be realized by any device or system configuration other than those described above, as long as the above-mentioned functions are realized.

[0073] The block diagrams used to explain the above embodiments show functional blocks. These functional blocks (components) are realized by any combination of at least one of hardware and software. The method of realizing each functional block is not particularly limited. That is, each functional block may be realized by using one device that is physically or logically combined, or may be realized by using two or more devices that are physically or logically separated and directly or indirectly connected (for example, by wire, wirelessly, etc.). The functional blocks may be realized by combining the one device or the multiple devices with software.

[0074] Functions include, but are not limited to, judgment, determination, judgment, calculation, computation, processing, derivation, investigation, search, confirmation, reception, transmission, output, access, resolution, selection, selection, establishment, comparison, assumption, expectation, consideration, broadcasting, notifying, communicating, forwarding, configuring, reconfiguring, allocation, mapping, assignment, etc. For example, a functional block (component) that performs the function of transmission is called a transmitting unit or a transmitter. In either case, as described above, there is no particular limitation on the method of realization.

[0075] For example, the relocation support system 10 according to an embodiment of the present disclosure may function as a computer that performs information processing according to the present disclosure. Fig. 12 is a diagram showing an example of a hardware configuration of the relocation support system 10 according to an embodiment of the present disclosure. The above-mentioned relocation support system 10 may be physically configured as a computer device including a processor 1001, a memory 1002, a storage 1003, a communication device 1004, an input device 1005, an output device 1006, a bus 1007, and the like. In addition, the requester terminal 20 and the guide terminal 30 according to this embodiment may also have the hardware configuration described here.

[0076] In the following description, the term "apparatus" may be interpreted as a circuit, a device, a unit, etc. The hardware configuration of the relocation assistance system 10 may be configured to include one or more of the apparatuses shown in the drawings, or may be configured to exclude some of the apparatuses.

[0077] Each function in the relocation support system 10 is realized by loading a specific software (program) onto hardware such as a processor 1001 and a memory 1002, causing the processor 1001 to perform calculations, control communications via a communication device 1004, and control at least one of the reading and writing of data in the memory 1002 and the storage 1003.

[0078] The processor 1001, for example, operates an operating system to control the entire computer. The processor 1001 may be configured by a central processing unit (CPU) including an interface with peripheral devices, a control device, an arithmetic unit, a register, etc. For example, each function in the relocation assistance system 10 described above may be realized by the processor 1001.

[0079] Furthermore, the processor 1001 reads out programs (program codes), software modules, data, etc. from at least one of the storage 1003 and the communication device 1004 into the memory 1002, and executes various processes according to these. As the programs, programs that cause a computer to execute at least a part of the operations described in the above-mentioned embodiments are used. For example, each function in the relocation assistance system 10 may be realized by a control program stored in the memory 1002 and operated by the processor 1001. Although the above-mentioned various processes have been described as being executed by one processor 1001, they may be executed simultaneously or sequentially by two or more processors 1001. The processor 1001 may be implemented by one or more chips. The programs may be transmitted from a network via a telecommunication line.

[0080] The memory 1002 is a computer-readable recording medium, and may be composed of at least one of, for example, a read only memory (ROM), an erasable programmable ROM (EPROM), an electrically erasable programmable ROM (EEPROM), a random access memory (RAM), etc. The memory 1002 may be called a register, a cache, a main memory (primary storage device), etc. The memory 1002 can store a program (program code), software modules, etc. that are executable to perform information processing according to an embodiment of the present disclosure.

[0081] Storage 1003 is a computer-readable recording medium, and may be composed of at least one of, for example, an optical disk such as a CD-ROM (Compact Disc ROM), a hard disk drive, a flexible disk, a magneto-optical disk (e.g., a compact disk, a digital versatile disk, a Blu-ray (registered trademark) disk), a smart card, a flash memory (e.g., a card, a stick, a key drive), a floppy (registered trademark) disk, a magnetic strip, and the like. Storage 1003 may be called an auxiliary storage device. The storage medium provided in relocation assistance system 10 may be, for example, a database including at least one of memory 1002 and storage 1003, a server, or other appropriate medium.

[0082] The communication device 1004 is hardware (transmission / reception device) for performing communication between computers via at least one of a wired network and a wireless network, and is also called, for example, a network device, a network controller, a network card, or a communication module.

[0083] The input device 1005 is an input device (e.g., a keyboard, a mouse, a microphone, a switch, a button, a sensor, etc.) that accepts input from the outside. The output device 1006 is an output device (e.g., a display, a speaker, an LED lamp, etc.) that performs output to the outside. The input device 1005 and the output device 1006 may be integrated into one device (e.g., a touch panel).

[0084] In addition, each device such as the processor 1001 and the memory 1002 is connected by a bus 1007 for communicating information. The bus 1007 may be configured using a single bus, or may be configured using different buses between each device.

[0085] Furthermore, relocation assistance system 10 may be configured to include hardware such as a microprocessor, a digital signal processor (DSP), an application specific integrated circuit (ASIC), a programmable logic device (PLD), a field programmable gate array (FPGA), etc., and some or all of the functional blocks may be realized by the hardware. For example, processor 1001 may be implemented using at least one of these pieces of hardware.

[0086] The order of the steps, sequences, flow charts, etc. of each aspect / embodiment described in this disclosure may be changed unless inconsistent. For example, the methods described in this disclosure present elements of various steps using an example order, and are not limited to the particular order presented.

[0087] The input and output information may be stored in a specific location (e.g., memory) or may be managed using a management table. The input and output information may be overwritten, updated, or added to. The output information may be deleted. The input information may be transmitted to another device.

[0088] The determination may be based on a value represented by a single bit (0 or 1), a Boolean value (true or false), or a numerical comparison (e.g., comparison with a predetermined value).

[0089] Each aspect / embodiment described in this disclosure may be used alone, in combination, or switched according to execution. In addition, notification of specific information (e.g., notification that "X is the case") is not limited to being done explicitly, but may be done implicitly (e.g., not notifying the specific information).

[0090] Although the present disclosure has been described in detail above, it is clear to those skilled in the art that the present disclosure is not limited to the embodiments described in the present disclosure. The present disclosure can be implemented in modified and altered forms without departing from the spirit and scope of the present disclosure as defined by the claims. Therefore, the description of the present disclosure is intended to be illustrative and does not have any limiting meaning on the present disclosure.

[0091] Software shall be construed broadly to mean instructions, instruction sets, code, code segments, program code, programs, subprograms, software modules, applications, software applications, software packages, routines, subroutines, objects, executable files, threads of execution, procedures, functions, etc., whether referred to as software, firmware, middleware, microcode, hardware description language, or otherwise.

[0092] Additionally, software, instructions, information, etc. may be transmitted or received over a transmission medium. For example, if the software is transmitted from a website, server, or other remote source using wired and / or wireless technologies (such as coaxial cable, fiber optic cable, twisted pair, Digital Subscriber Line (DSL)), and / or wireless technologies (such as infrared, microwave, etc.), then these wired and / or wireless technologies are included within the definition of transmission media.

[0093] As used in this disclosure, the terms "system" and "network" are used interchangeably.

[0094] Furthermore, the information, parameters, etc. described in this disclosure may be expressed using absolute values, may be expressed using relative values ​​from a predetermined value, or may be expressed using other corresponding information.

[0095] As used in this disclosure, the terms "determining" and "determining" may encompass a wide variety of actions. "Determining" and "determining" may include, for example, judging, calculating, computing, processing, deriving, investigating, looking up, search, inquiry (e.g., searching in a table, database, or other data structure), ascertaining, and the like. "Determining" and "determining" may also include receiving (e.g., receiving information), transmitting (e.g., sending information), input, output, accessing (e.g., accessing data in a memory), and the like. In addition, "judgment" and "decision" can include considering resolving, selecting, choosing, establishing, comparing, etc., to be a "judgment" or "decision." In other words, "judgment" and "decision" can include considering some action to be a "judgment" or "decision." In addition, "judgment" can be interpreted as "assuming," "expecting," "considering," etc.

[0096] The terms "connected," "coupled," or any variation thereof, refer to any direct or indirect connection or coupling between two or more elements, and may include the presence of one or more intermediate elements between two elements that are "connected" or "coupled" to each other. The coupling or connection between elements may be physical, logical, or a combination thereof. For example, "connected" may be read as "access." As used in this disclosure, two elements may be considered to be "connected" or "coupled" to each other using at least one of one or more wires, cables, and printed electrical connections, as well as electromagnetic energy having wavelengths in the radio frequency range, microwave range, and optical (both visible and invisible) range, as some non-limiting and non-exhaustive examples.

[0097] As used in this disclosure, the phrase "based on" does not mean "based only on," unless expressly stated otherwise. In other words, the phrase "based on" means both "based only on" and "based at least on."

[0098] Any reference to an element using a designation such as "first," "second," etc., used in this disclosure does not generally limit the quantity or order of those elements. These designations may be used in this disclosure as a convenient method of distinguishing between two or more elements. Thus, a reference to a first and a second element does not imply that only two elements may be employed or that the first element must precede the second element in some way.

[0099] When the terms "include," "including," and variations thereof are used in this disclosure, these terms are intended to be inclusive, similar to the term "comprising." Further, when used in this disclosure, the term "or" is not intended to be an exclusive or.

[0100] In this disclosure, where articles have been added due to translation, such as a, an, and the in English, the disclosure may include that the nouns following these articles are in the plural form.

[0101] In the present disclosure, the term "A and B are different" may mean "A and B are different from each other." The term may also mean "A and B are each different from C." Terms such as "separate" and "coupled" may also be interpreted in the same way as "different." [Explanation of symbols]

[0102] 10...relocation support system, 11...memory unit, 12...recruiter information acquisition unit, 13...presentation unit, 14...relay unit, 20...recruiter terminal, 30...guide terminal, 1001...processor, 1002...memory, 1003...storage, 1004...communication device, 1005...input device, 1006...output device, 1007...bus.

Claims

1. A relocation support system for supporting a person who wishes to relocate, A storage unit that stores a relocation guide and a facility that the relocation guide can guide in association with each other; an applicant information acquisition unit that acquires applicant information relating to an applicant for relocation; a presentation unit that determines a relocation guide to be presented to the person wishing to relocate according to the applicant information acquired by the applicant information acquisition unit and the facilities stored in the storage unit, and presents the determined relocation guide to the person wishing to relocate; Equipped with The memory unit pre-stores facility information relating to facilities, acquires guide information relating to relocation guides, and compares the acquired guide information with the stored facility information to match the relocation guides with the facilities.

2. 2. The relocation assistance system according to claim 1, further comprising a relay unit that relays an image of the new residence and information indicating the location of the relocation guide provided by the relocation guide to the person wishing to relocate.

3. 3. The relocation assistance system according to claim 2, wherein the relay unit, when relaying, acquires information indicating the location of the relocation guide and instructs the relocation guide to move based on the information.

4. 4. The relocation assistance system according to claim 1, wherein the storage unit acquires information indicating a location as the guide information.

5. 5. The relocation assistance system according to claim 1, wherein the storage unit acquires, as the guide information, information indicating a route to be guided.

6. The relocation support system of any one of claims 1 to 5, wherein the memory unit acquires information indicating a means of transportation related to the relocation guide, and matches the relocation guide with a facility according to the means of transportation.

7. 7. The relocation assistance system according to claim 1, wherein the applicant information acquisition unit acquires, as the applicant information, information indicating a family structure of the person wishing to relocate.

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