Order entry device and method

Abstract

To make it possible to realize commodity delivery in a space with a small degree of freedom by a simpler method.SOLUTION: A commodity is held. Delivery destination information is received that specifies a delivery point at a delivery destination for the commodity provided, in a one-by-one manner, in an area outside each desk of a delivery block including plural desks, the delivery destination being specified by reading a two-dimensional barcode containing information specifying the delivery destination. Route information corresponding to the delivery destination information is read out from a route storage unit that stores the route information corresponding to each piece of the delivery destination information. An own device is moved to the delivery point according to the route information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an unmanned delivery device, a delivery device, a delivery system, a method, and a program for delivering goods to a delivery destination. [Background technology]

[0002] One method of delivering goods is to use small unmanned aircraft. There are two main methods for controlling the flight of such unmanned aircraft: autonomous flight and remote control.

[0003] For example, in the method described in Patent Document 1, an unmanned aerial vehicle that moves autonomously toward a destination is used to transport a package from a delivery source to a delivery destination.

[0004] In addition, in the method described in Patent Document 2, the system management center sends a signal to the radio-controlled aircraft to control its flight direction, thereby controlling the flight direction of the radio-controlled aircraft so as to eliminate the difference in distance between the current flight point of the radio-controlled aircraft and the destination point.

[0005] On the other hand, when delivering goods indoors using a small unmanned aircraft, the space in which the small unmanned aircraft can fly is narrower than when delivering outdoors. In addition, when delivering indoors, there is a desire to avoid flying over people's heads, which may further reduce the freedom of movement. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] JP 2016-088675 A [Patent Document 2] JP 2007-305077 A Summary of the Invention [Problem to be solved by the invention]

[0007] However, in the method described in Patent Document 1, the unmanned aerial vehicle determines its own route and flies to the delivery destination. Therefore, when used indoors, more advanced autonomous flight control is required to fly in spaces with limited degrees of freedom.

[0008] In addition, in the method described in Patent Document 2, a control signal is periodically transmitted from a system management center to a radio-controlled device. Therefore, in order to fly a radio-controlled device in a space with a small degree of freedom, more advanced movement control that takes into account the time lag in signal transmission and reception is required.

[0009] An object of the present invention is to provide an unmanned delivery device, a delivery device, a delivery system, a method, and a program that enable product delivery in a space with limited freedom of movement to be achieved in a simpler manner. [Means for solving the problem]

[0010] In order to solve the above-mentioned problems, the order input device of the present invention comprises an order input unit that transmits order information including delivery destination information identifying a delivery point located in an area outside each of a delivery area including a plurality of desks at the delivery destination and product information of the product to be delivered, and a delivery destination information designation unit that designates the delivery destination information by reading a two-dimensional barcode including information designating the delivery destination.

[0011] In addition, the order input method of the present invention involves a computer transmitting order information including delivery destination information identifying delivery points located in the area outside each of a delivery area including a plurality of desks at the delivery destination and product information for the product to be delivered, and specifying the delivery destination information by reading a two-dimensional barcode including information specifying the delivery destination. Effect of the Invention

[0012] The unmanned delivery device, delivery device, delivery system, method, and program of the present invention make it possible to more simply deliver goods in spaces with limited freedom of movement. [Brief description of the drawings]

[0013] [Figure 1] FIG. 1 is a diagram illustrating a configuration example of an unmanned delivery device according to a first embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram showing an example of the operation of the unmanned delivery device according to the first embodiment of the present invention. [Diagram 3] FIG. 11 is a diagram illustrating a configuration example of a delivery system according to a second embodiment of the present invention. [Figure 4] FIG. 11 is a diagram showing an example of the arrangement of a delivery system according to a second embodiment of the present invention. [Diagram 5] FIG. 11 is a diagram showing an example of installation of a delivery point according to the second embodiment of the present invention. [Figure 6] FIG. 11 is a diagram illustrating a configuration example of an order input device according to a second embodiment of the present invention. [Figure 7] FIG. 11 is a diagram illustrating a configuration example of a delivery device according to a second embodiment of the present invention. [Figure 8] FIG. 11 is a diagram illustrating an example of the operation of the delivery system according to the second embodiment of the present invention. [Figure 9] FIG. 13 is a diagram illustrating a configuration example of a delivery system according to a third embodiment of the present invention. [Figure 10] FIG. 13 is a diagram illustrating a configuration example of a delivery device according to a third embodiment of the present invention. [Figure 11] FIG. 13 is a diagram showing a configuration example of an unmanned delivery device according to a third embodiment of the present invention. [Figure 12] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the third embodiment of the present invention. [Figure 13] FIG. 13 is a diagram illustrating a configuration example of a delivery system according to a fourth embodiment of the present invention. [Figure 14] FIG. 13 is a diagram illustrating a configuration example of an order receiving device according to a fourth embodiment of the present invention. [Figure 15] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fourth embodiment of the present invention. [Figure 16] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fourth embodiment of the present invention. [Figure 17] FIG. 13 is a diagram illustrating a configuration example of a delivery system according to a fifth embodiment of the present invention. [Figure 18]FIG. 13 is a diagram illustrating a configuration example of an order receiving device according to a fifth embodiment of the present invention. [Figure 19] FIG. 13 is a diagram illustrating a configuration example of an order input device according to a fifth embodiment of the present invention. [Figure 20] FIG. 13 is a diagram illustrating a configuration example of a delivery device according to a fifth embodiment of the present invention. [Figure 21] FIG. 13 is a diagram showing a configuration example of an unmanned delivery device according to a fifth embodiment of the present invention. [Figure 22] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fifth embodiment of the present invention. [Figure 23] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fifth embodiment of the present invention. [Figure 24] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fifth embodiment of the present invention. [Diagram 25] FIG. 13 is a diagram illustrating an example of the operation of the delivery system according to the fifth embodiment of the present invention. [Figure 26] FIG. 2 is a diagram illustrating an example of a hardware configuration according to each embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0014] [First embodiment] A first embodiment of the present invention will be described.

[0015] FIG. 1 shows an example of the configuration of an unmanned delivery device 10 according to this embodiment.

[0016] The unmanned delivery device 10 of this embodiment is composed of a delivery destination reception unit 11, a movement control unit 12, a product storage unit 13, and a route storage unit 14.

[0017] The delivery destination reception unit 11 is a unit that receives delivery destination information that specifies a delivery point to which the product is to be delivered. The movement control unit 12 is a unit that reads route information corresponding to the delivery destination information from the route storage unit 14 that stores route information corresponding to each piece of delivery destination information, and moves the device to the delivery point according to the route information. The product storage unit 13 is a unit that stores the product.

[0018] By configuring the unmanned delivery device 10 in this manner, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. As a result, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. This makes it possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0019] Next, an example of the operation of the unmanned delivery device 10 of this embodiment is shown in FIG.

[0020] The delivery destination reception unit 11 receives delivery destination information that identifies a delivery point of the delivery destination (step S101). Next, the movement control unit 12 reads route information corresponding to the delivery destination information from the route storage unit 14 (step S102), and moves the device to the delivery point according to the route information (step S103).

[0021] By operating in this manner, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. This makes it possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0022] As described above, in the first embodiment of the present invention, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. In this way, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. This makes it possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0023] [Second embodiment] Next, a second embodiment of the present invention will be described. In this embodiment, a specific example of a case where a product is delivered to an orderer from a beverage vending machine installed on a floor in a building will be described.

[0024] First, a configuration example of the delivery system of this embodiment is shown in Fig. 3. The delivery system of this embodiment is composed of an unmanned delivery device 10, a delivery device 30, and an order input device 60.

[0025] The delivery system of this embodiment can be used in a variety of situations, such as delivery from a beverage vending machine, delivery at a food court in a shopping mall, and delivery from the entrance of a building to a delivery destination within the building.

[0026] The order input device 60 is a device that inputs product orders to the delivery system through operation by a user. For example, a mobile terminal such as a smartphone can be used as the order input device 60. In this embodiment, the order input device 60 connects to the Internet 120 via wireless or wired communication, and inputs order information (delivery request) to the delivery device 30 via the Internet 120.

[0027] The delivery device 30 is a device that receives a delivery request and delivers the product 121 to the unmanned delivery device 10. In this embodiment, the delivery device 30 is a beverage vending machine. In this embodiment, the delivery device 30 is connected to the Internet 120 by wireless communication or wired communication, and accepts order input from the order input device 60 via the Internet 120.

[0028] The unmanned delivery device 10 is a device that delivers a product 121 to a delivery destination instructed by the delivery device 30. In this embodiment, the unmanned delivery device 10 is assumed to be a small unmanned airplane, but it may be an unmanned vehicle or the like that does not have to be an airplane.

[0029] Next, Fig. 4 shows an example of the layout of the delivery system of this embodiment. In this embodiment, a delivery device 30 is provided on a floor in a building, and an unmanned delivery device 10 delivers products 121 from the delivery device 30 to each delivery point on the same floor. The floor is divided into several delivery zones, and one delivery point is provided in each delivery zone. In this embodiment, it is assumed that a two-dimensional barcode indicating a URL (Uniform Resource Locator) for accessing the delivery device 30 is affixed to a desk. It is also assumed that this URL contains delivery destination information indicating the delivery point.

[0030] In order to ensure safe delivery of goods even on crowded floors, the delivery point may be covered with a cylinder of sufficient height as shown in FIG. 5 so as not to impede the landing of the unmanned delivery device 10.

[0031] 6 shows an example of the configuration of the order input device 60. The order input device 60 of this embodiment is made up of an order input unit 61 and a delivery destination information designation unit 62.

[0032] The order input unit 61 is a part that transmits order information including delivery destination information that specifies a delivery point to which the product is to be delivered and product information of the product. The order input unit 61 of this embodiment transmits the order information including the delivery destination information specified by the delivery destination information specification unit 62 to the delivery device 30.

[0033] The delivery destination information designation section 62 is a section for designating delivery destination information, that is, a section for designating a delivery point of the delivery destination of the product.

[0034] In this embodiment, the delivery destination information designation unit 62 reads the two-dimensional barcode on the table by the user's operation, and the order input unit 61 accesses the read URL (including the delivery destination information) with any Web browser to access the delivery device 30. Then, when the user performs an order operation on the Web browser, the order input unit 61 transmits order information including the delivery destination information and product information.

[0035] The method by which the delivery destination information designation unit 62 designates the delivery destination information is not limited to the above-mentioned method. For example, instead of a URL, a two-dimensional barcode indicating the delivery destination information itself may be read. Alternatively, a radio wave generator may be installed at each delivery point, and the delivery destination information of the delivery point with the strongest radio wave intensity may be selected. Also, the user may be allowed to select a desired delivery point. Also, the nearest delivery point may be selected based on the position information of the order input device 60.

[0036] 7 shows an example of the configuration of the delivery device 30 of this embodiment. The delivery device 30 is made up of a delivery request receiving unit 31, a storage control unit 32, and a movement control information transmitting unit 33.

[0037] The delivery request receiving unit 31 receives a delivery request including delivery destination information and product information. In this embodiment, the order information sent from the order input device 60 corresponds to the delivery request.

[0038] The storage control unit 32 is a part that causes the unmanned delivery device 10 to store the product 121 corresponding to the product information. In this embodiment, the unmanned delivery device 10 stores the ordered beverage by loading it on the unmanned delivery device 10, for example.

[0039] Possible methods for having the unmanned delivery device 10 hold the goods include a method in which the holding control unit 32 has a robot arm and the robot arm loads the goods onto the unmanned delivery device 10, a method in which the unmanned delivery device 10 is made to wait at a product discharge outlet and the holding control unit 32 discharges the goods onto the unmanned delivery device 10, etc. Also conceivable is a method in which the holding control unit 32 discharges the goods to the discharge outlet and the discharged goods are manually loaded onto the unmanned delivery device 10.

[0040] The movement control information transmission unit 33 is a part that transmits movement control information to the unmanned delivery device 10. The movement control information is information for controlling the movement of the unmanned delivery device 10, and is delivery destination information that specifies a delivery point to which the product is to be delivered, or route information to the delivery point. The movement control information transmission unit 33 in this embodiment transmits delivery destination information as the movement control information.

[0041] Next, a configuration example of the unmanned delivery device 10 of this embodiment will be described with reference to FIG.

[0042] The delivery destination receiving unit 11 is a part that receives the delivery destination information transmitted from the movement control information transmitting unit 33 of the delivery device 30.

[0043] The route storage unit 14 is a part that stores route information corresponding to each of the delivery destination information (delivery points) used in the delivery system. The route information is information that indicates a route from the delivery device 30 to the delivery point. In addition, for example, the route information may be a control program for moving the unmanned delivery device 10 along the route.

[0044] The movement control unit 12 is a part that reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device itself to a delivery point according to the route information.

[0045] The product holding unit 13 is a part that holds the products 121. In this embodiment, the product holding unit 13 holds the products 121 that are held by the holding control unit 32 of the delivery device 30.

[0046] By configuring the unmanned delivery device 10 in this manner, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. In this way, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. Therefore, it becomes possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0047] In addition, in this embodiment, it is possible to deliver goods indoors where there is less freedom, thereby reducing the time it takes for the orderer to go to the entrance of the building to pick up the goods, and it is also unnecessary to deploy delivery personnel to deliver goods indoors.

[0048] Furthermore, in this embodiment, since route information can be stored in the route storage unit 14, the person setting the route information can set the route with safety in mind.

[0049] In addition, in this embodiment, a two-dimensional barcode is used to specify the delivery point. This allows the delivery zone to be flexibly changed by simply replacing the two-dimensional barcode even if the floor layout is changed.

[0050] Next, an example of the operation of the order input device 60, the delivery device 30, and the unmanned delivery device 10 of this embodiment will be described with reference to FIG.

[0051] First, the user causes the delivery destination information designation unit 62 of the order input device 60 to read the nearest two-dimensional barcode (step S201). Next, the order input unit 61 of the order input device 60 accesses the URL indicated by the two-dimensional barcode to access the delivery device 30 (step S202). Then, the delivery device 30 responds to the order input device 60 with information about products that can be provided at the delivery point indicated by the delivery destination information included in the URL, and the order input device 60 displays information about products that can be ordered (ordering site) (step S203).

[0052] Next, when the orderer inputs information about the product he / she wants delivered to the order site, the order input unit 61 of the order input device 60 transmits order information (delivery request) including delivery destination information and product information to the delivery device 30 (step S204).

[0053] The delivery request receiving unit 31 of the delivery device 30 receives the delivery request (order information), and the storage control unit 32 causes the unmanned delivery device 10 to store the product 121 according to the product information (step S205). Then, the unmanned delivery device 10 stores the product 121 (step S206).

[0054] Next, the movement control information transmission unit 33 of the delivery device 30 transmits the delivery destination information to the unmanned delivery device 10 (step S207). The unmanned delivery device 10 reads route information corresponding to the delivery destination information from the route storage unit 14 (step S208), and moves to the delivery point according to the read route information (step S209).

[0055] By operating in this manner, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. This makes it possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0056] As described above, in the second embodiment of the present invention, similar to the first embodiment, the unmanned delivery device 10 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. As a result, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. Therefore, it is possible to realize product delivery in a space with a low degree of freedom in a simpler manner.

[0057] In addition, in this embodiment, it is possible to deliver goods indoors where there is less freedom, thereby reducing the time it takes for the orderer to go to the entrance of the building to pick up the goods, and it is also unnecessary to deploy delivery personnel to deliver goods indoors.

[0058] Furthermore, in this embodiment, since route information can be stored in the route storage unit 14, the person setting the route information can set the route with safety in mind.

[0059] In this embodiment, a two-dimensional barcode is used to specify the delivery point. This allows the delivery zone to be flexibly changed by simply replacing the two-dimensional barcode even if the floor layout is changed.

[0060] [Third embodiment] Next, a third embodiment of the present invention will be described. In this embodiment, the route information is read by a delivery device, not by an unmanned delivery device.

[0061] First, a configuration example of the delivery system of this embodiment is shown in Fig. 9. The delivery system of this embodiment is composed of an order input device 60, a delivery device 40, and an unmanned delivery device 80. In the delivery system of this embodiment, the delivery device 30 of the delivery system of the second embodiment (Fig. 3) is replaced with the delivery device 40, and the unmanned delivery device 10 is replaced with the unmanned delivery device 80. The rest is the same as Fig. 3.

[0062] 10 shows an example of the configuration of the delivery device 40 of this embodiment. The delivery device 40 is made up of a delivery request receiving unit 31, a storage control unit 32, a movement control information transmitting unit 33, and a route storage unit 44.

[0063] The delivery device 40 has a configuration in which a route storage unit 44 is added to the delivery device 30 (FIG. 7). The route storage unit 44 is a part that stores route information corresponding to each piece of delivery destination information.

[0064] The movement control information transmission unit 33 is a part that transmits movement control information related to the movement control of the unmanned delivery device 80 to the unmanned delivery device 80. The movement control information transmission unit 33 of this embodiment reads out route information corresponding to the delivery destination information specified by the order input device 60 from the route storage unit 44 as movement control information, and transmits it to the unmanned delivery device 80.

[0065] The delivery request receiving unit 31 and the storage control unit 32 are similar to those of the delivery device 30, and therefore the description thereof will be omitted here.

[0066] Moreover, the configuration example of the order input device 60 is the same as that of the second embodiment (FIG. 6), so the description will be omitted.

[0067] Next, an example configuration of an unmanned delivery device 80 is shown in Figure 11. The unmanned delivery device 80 is made up of a route information receiving unit 81, a movement control unit 12, and a product holding unit 13. The unmanned delivery device 80 has a configuration in which the route storage unit 14 is deleted from the unmanned delivery device 10 (Figure 1), and the delivery destination reception unit 11 is replaced with the route information receiving unit 81.

[0068] The route information receiving unit 81 is a part that receives route information from the delivery device 40. Then, the movement control unit 12 moves the device itself according to the route information received by the route information receiving unit 81. The product holding unit 13 is similar to that of the unmanned delivery device 10, so a description thereof will be omitted.

[0069] By configuring the delivery device 40 and the unmanned delivery device 80 in this manner, the delivery device 40 reads route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. The unmanned delivery device 80 then moves itself to the delivery point according to the route information received from the delivery device 40. In this way, the unmanned delivery device 80 moves to the delivery point according to predetermined route information. This makes it possible to achieve product delivery in a space with limited freedom in a simpler manner.

[0070] Furthermore, in this embodiment, since route information can be stored in the route storage unit 44, the person setting the route information can set the route with safety in mind.

[0071] Next, FIG. 12 shows an example of the operation of the order input device 60, the unmanned delivery device 80, and the delivery device 40 of this embodiment.

[0072] Steps up to step S206 in Fig. 12 are the same as those in Fig. 8, and therefore description thereof will be omitted here. In this embodiment, steps S210 to S212 are performed instead of steps S207 to S209 in Fig. 8.

[0073] The delivery device 40 reads out route information corresponding to the delivery destination information included in the delivery request from the route storage unit 44 (step S210). Then, the delivery device 40 transmits the route information to the unmanned delivery device 80 (step S211). The unmanned delivery device 80 moves its own device according to the received route information (step S212).

[0074] By operating in this manner, the delivery device 40 reads out route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. The unmanned delivery device 80 then moves its own device to the delivery point according to the route information received from the delivery device 40. This makes it possible to more simply deliver products in a space with limited freedom of movement.

[0075] As described above, in the third embodiment of the present invention, the delivery device 40 reads out route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. Then, the unmanned delivery device 80 moves itself to the delivery point according to the route information received from the delivery device 40. In this way, the unmanned delivery device 80 moves to the delivery point according to predetermined route information. Therefore, it becomes possible to realize product delivery in a space with a low degree of freedom in a simpler manner.

[0076] Furthermore, in this embodiment, since route information can be stored in the route storage unit 44, the person setting the route information can set the route with safety in mind.

[0077] [Fourth embodiment] Next, a fourth embodiment of the present invention will be described. In this embodiment, orders are not received by a delivery device, but by an order receiving device 100 added to a delivery system. Although the order receiving device 100 can also be added to the delivery system of the second embodiment (FIG. 3), this embodiment describes an example in which the order receiving device 100 is added to the delivery system of the third embodiment (FIG. 9).

[0078] First, a configuration example of the delivery system of this embodiment is shown in Fig. 13. The delivery system of this embodiment is composed of an order input device 60, an order receiving device 100, a delivery device 40, and an unmanned delivery device 80. The delivery system of this embodiment is configured by adding the order receiving device 100 to the delivery system of the third embodiment (Fig. 9).

[0079] The order receiving device 100 is a device that receives order information from the order input device 60 and transmits a delivery request to the delivery device 40. In the third embodiment, the order input device 60 transmits order information directly to the delivery device 40, but in this embodiment, the order receiving device 100 receives order information and transmits a delivery request to the delivery device 40. The order receiving device 100 is connected to the Internet 120 by wireless communication or wired communication. Also, in this embodiment, it is assumed that one order receiving device 100 exists in the delivery system.

[0080] Furthermore, it is possible for one or more delivery devices 40 to exist in the delivery system. The order receiving device 100 determines the delivery device 40 responsible for delivery according to the delivery destination information included in the order information received from the order input device 60, and transmits a delivery request to that delivery device 40. For example, if there is one delivery device 40 on each of different floors in a building, the delivery request is transmitted to the delivery device 40 on the floor where the delivery point of the delivery destination is located.

[0081] 14 shows an example of the configuration of the order receiving device 100 of this embodiment. The order receiving device 100 of this embodiment is made up of an order receiving unit 101 and a delivery request transmitting unit .

[0082] The order receiving unit 101 is a part that receives order information from the order input device 60. The delivery request sending unit 102 is a part that determines a delivery device 40 that will perform delivery based on the order information, and sends a delivery request to that delivery device 40.

[0083] Note that configuration examples of the order input device 60, the delivery device 40, and the unmanned delivery device 80 are similar to those in the third embodiment, and therefore description thereof will be omitted.

[0084] By configuring the delivery device 40 in this manner, the delivery device 40 reads route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. The unmanned delivery device 80 then moves itself to the delivery point according to the route information received from the delivery device 40. In this way, the unmanned delivery device 80 moves to the delivery point according to predetermined route information. This makes it possible to achieve product delivery in a space with limited freedom in a simpler manner.

[0085] Furthermore, the order receiving device 100 of this embodiment determines the delivery device 40 that will perform delivery based on the delivery destination information, and transmits a delivery request to that delivery device 40. Therefore, even if there are multiple delivery devices 40 in the delivery system, the order input device 60 does not need to specify the delivery device 40 to which the order information is to be transmitted.

[0086] Next, FIG. 15 shows an example of the operation of the order input device 60, the order receiving device 100, the delivery device 40, and the unmanned delivery device 80 of this embodiment.

[0087] First, the user has the delivery destination information designation unit 62 of the order input device 60 read the nearest two-dimensional barcode (step S301). Next, the order input unit 61 of the order input device 60 accesses the URL indicated by the two-dimensional barcode to access the order receiving device 100 (step S302). Then, the order receiving device 100 responds to the order input device 60 with information about products that can be provided at the delivery point indicated by the delivery destination information included in the URL, and the order input device 60 displays information about products that can be ordered (ordering site) (step S303).

[0088] Next, when the user inputs information about the product he or she wants delivered to the order site, the order input unit 61 of the order input device 60 transmits the order information, including the delivery destination information and the product information, to the order receiving device 100 (step S304).

[0089] When the order receiving unit 101 of the order receiving device 100 receives the order information, the delivery request sending unit 102 determines a delivery device 40 suitable for delivering to the delivery point indicated by the delivery destination information included in the order information, and sends a delivery request to the delivery device 40 (step S305).

[0090] When the delivery request receiving unit 31 of the delivery device 40 receives the delivery request, the retention control unit 32 causes the unmanned delivery device 80 to retain the product 121 according to the product information (step S306). As a result, the unmanned delivery device 80 retains the product 121 (step S307).

[0091] Next, the movement control information transmission unit 33 of the delivery device 40 reads route information corresponding to the delivery destination information from the route storage unit 44 (step S308), and transmits the route information to the unmanned delivery device 80 (step S309). The unmanned delivery device 80 moves to the delivery point according to the received route information (step S310).

[0092] By operating in this manner, the delivery device 40 reads out route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. The unmanned delivery device 80 then moves itself to the delivery point according to the route information received from the delivery device 40. In this way, the unmanned delivery device 80 moves to the delivery point according to predetermined route information. This makes it possible to realize product delivery in a space with limited freedom in a simpler manner.

[0093] FIG. 16 shows an example of the operation of the order input device 60, the order receiving device 100, the delivery device 30, and the unmanned delivery device 10 when the order receiving device 100 is added to the delivery system of the second embodiment (FIG. 3).

[0094] Steps S301 to S307 are the same as those in FIG. 15, but steps S311 to S313 are performed instead of steps S308 to S310.

[0095] The delivery device 30 transmits the delivery destination information included in the delivery request to the unmanned delivery device 10 (step S311). Next, the unmanned delivery device 10 reads route information corresponding to the received delivery destination information from the route storage unit 14 (step S312). Then, the unmanned delivery device 10 moves to the delivery point according to the route information (step S313).

[0096] As described above, in the fourth embodiment of the present invention, the delivery device 40 reads out route information corresponding to the delivery destination information from the route storage unit 44 and transmits it to the unmanned delivery device 80. Then, the unmanned delivery device 80 moves itself to the delivery point according to the route information received from the delivery device 40. In this way, the unmanned delivery device 80 moves to the delivery point according to predetermined route information. Therefore, it becomes possible to realize product delivery in a space with a low degree of freedom in a simpler manner.

[0097] Furthermore, the order receiving device 100 of this embodiment determines the delivery device 40 that will perform delivery based on the delivery destination information, and transmits a delivery request to that delivery device 40. Therefore, even if there are multiple delivery devices 40 in the delivery system, the order input device 60 does not need to specify the delivery device 40 to which the order information is to be transmitted.

[0098] [Fifth embodiment] Next, a fifth embodiment of the present invention will be described. This embodiment is a configuration in which, compared to the first to fourth embodiments, a function is added in which, when a product is delivered, a recipient is confirmed to be a legitimate recipient before the product is handed over.

[0099] First, a configuration example of the delivery system of this embodiment is shown in Fig. 17. The delivery system of this embodiment is composed of an order input device 70, an order receiving device 110, a delivery device 50, and an unmanned delivery device 20. Note that, in this embodiment, a case where the order receiving device 110 is included in the delivery system will be described, but a configuration without an order receiving device is also possible, as in Fig. 3 and Fig. 9.

[0100] Next, Fig. 18 shows an example of the configuration of the order receiving device 110 of this embodiment. The order receiving device 110 is composed of an order receiving unit 101, a delivery request transmitting unit 102, an arrival notification processing unit 113, and an authentication unit 114. The order receiving device 110 has a configuration in which the arrival notification processing unit 113 and the authentication unit 114 are added to the order receiving device 100 (Fig. 14).

[0101] The arrival notification processing unit 113 is a part that receives an arrival notification from the delivery device 50 indicating that the unmanned delivery device 20 has arrived at the delivery point, and transmits the arrival notification to the order input device 70.

[0102] The movement control unit 12 of the unmanned delivery device 20 moves the device to the delivery point according to the route information. Therefore, the unmanned delivery device 20 can detect that the device has arrived at the delivery point. When the unmanned delivery device 20 arrives at the delivery point, the arrival notification sending unit 25 of the unmanned delivery device 20 sends an arrival notification to the delivery device 50. Then, when the arrival notification receiving unit 55 of the delivery device 50 receives the arrival notification from the unmanned delivery device 20, it sends the arrival notification to the order receiving device 110. In this way, the arrival notification processing unit 113 receives the arrival notification from the delivery device 50.

[0103] The order receiving unit 101 is a part that receives order information from the order input device 70. Furthermore, when the order receiving unit 101 of this embodiment receives the order information, it transmits first authentication information to the order input device 70. The first authentication information is information that uniquely identifies the order information. For example, a two-dimensional barcode, a character string, image information, or the like can be used as the first authentication information.

[0104] The authentication unit 114 is a part that performs authentication based on the second authentication information received from the delivery device 50 and the first authentication information transmitted to the order input device 70, and transmits the result to the delivery device 50. More specifically, when the second authentication information and the first authentication information match, the authentication unit 114 transmits authentication success to the delivery device 50, and when they do not match, transmits authentication failure to the delivery device 50.

[0105] In addition, when authentication is performed by the delivery device 50 or the unmanned delivery device 20 rather than the order receiving device 110, the authentication unit 114 also transmits the first authentication information to the delivery device 50, and does not receive the second authentication information or transmit the authentication result.

[0106] The delivery request transmission unit 102 is the same as in the fourth embodiment, so the explanation will be omitted.

[0107] Next, Fig. 19 shows an example of the configuration of the order input device 70 of this embodiment. The order input device 70 is made up of an order input unit 61, a delivery destination information designation unit 62, an arrival notification receiving unit 73, an authentication information receiving unit 74, and an authentication information output unit 75. The order input device 70 has a configuration in which the arrival notification receiving unit 73, the authentication information receiving unit 74, and the authentication information output unit 75 are added to the order input device 60 (Fig. 6).

[0108] The arrival notification receiving unit 73 is a part that receives an arrival notification indicating that the unmanned delivery device 20 has arrived at the delivery point. In this embodiment, the arrival notification receiving unit 73 receives the arrival notification from the order receiving device 110.

[0109] The authentication information receiving unit 74 is a part that receives the first authentication information. In this embodiment, the authentication information receiving unit 74 receives the first authentication information from the order receiving device 110.

[0110] The authentication information output unit 75 is a part that outputs the first authentication information. For example, the authentication information output unit 75 displays the first authentication information on the order input device 70, or outputs the first authentication information to the unmanned delivery device 20 via wireless communication or wired communication.

[0111] Next, a configuration example of the delivery device 50 of this embodiment is shown in Fig. 20. The delivery device 50 is composed of a delivery request acceptance unit 31, a storage control unit 32, a movement control information transmission unit 33, an arrival notification reception unit 55, and an authentication unit 56. The delivery device 50 has a configuration in which the arrival notification reception unit 55 and the authentication unit 56 are added to the delivery device 30 (Fig. 7).

[0112] The delivery request receiving unit 31, the storage control unit 32 and the movement control information transmitting unit 33 are the same as those in the second embodiment, and therefore the description thereof will be omitted.

[0113] The arrival notification receiving unit 55 is a part that receives an arrival notification from the unmanned delivery device 20, which indicates that the unmanned delivery device 20 has arrived at the delivery point. In addition, when the arrival notification receiving unit 55 of this embodiment receives the arrival notification, it transmits the arrival notification to the order receiving device 110. In the case of a delivery system that does not have the order receiving device 110, the arrival notification receiving unit 55 transmits the arrival notification to the order input device 70.

[0114] The authentication unit 56 is a part that authenticates the second authentication information. The authentication unit 56 in this embodiment receives the second authentication information from the unmanned delivery device 20, transmits the second authentication information to the order receiving device 110, receives an authentication result from the order receiving device 110, and transmits the authentication result to the unmanned delivery device 20. It is also possible to receive the first authentication information from the order receiving device 110 in advance, and have the delivery device 50 compare the first authentication information with the second authentication information.

[0115] Next, Fig. 21 shows an example of the configuration of the unmanned delivery device 20 of this embodiment. The unmanned delivery device 20 is composed of a delivery destination reception unit 11, a movement control unit 12, a product holding unit 13, a route storage unit 14, an arrival notification transmission unit 25, an authentication information input unit 26, and an authentication unit 27. The unmanned delivery device 20 is configured by adding the arrival notification transmission unit 25, the authentication information input unit 26, and the authentication unit 27 to the unmanned delivery device 10 (Fig. 1). It is also possible to add the arrival notification transmission unit 25, the authentication information input unit 26, and the authentication unit 27 to the unmanned delivery device 80 (Fig. 11).

[0116] The delivery destination reception unit 11, movement control unit 12 and route memory unit 14 are similar to those of the unmanned delivery device 10, so their explanation will be omitted.

[0117] The arrival notification transmitting unit 25 is a part that transmits an arrival notification to the delivery device 50 when the device itself arrives at the delivery point.

[0118] The authentication information input unit 26 is a part that accepts input of the second authentication information. Possible methods for accepting the input of the second authentication information include, for example, capturing an image of the second authentication information, accepting input of the second authentication information by a user using a touch panel or the like, receiving the second authentication information via wireless communication, and the like.

[0119] The authentication unit 27 is a part that authenticates the second authentication information. There are two authentication methods: one in which the unmanned delivery device 20 performs authentication, and one in which another device is requested to perform authentication and the authentication result is received. In this embodiment, since the order receiving device 110 performs authentication, the authentication unit 27 transmits the second authentication information to the delivery device 50 and receives the authentication result from the delivery device 50. When the unmanned delivery device 20 performs authentication, it receives the first authentication information from the order receiving device 110 via the delivery device 50 in advance, and compares the first authentication information with the second authentication information.

[0120] The product holding unit 13 is a part that holds a product and releases the holding of the product when the authentication result indicates that authentication is possible.

[0121] By configuring the unmanned delivery device 20 in this way, the unmanned delivery device 20 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. In this way, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. Therefore, it is possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0122] Furthermore, in this embodiment, when the order receiving device 110 transmits first authentication information to the order input device 70, and the authentication result based on the second authentication information and the first authentication information input to the unmanned delivery device 20 indicates that authentication is successful, the unmanned delivery device 20 releases its hold on the product. This makes it possible to reduce the possibility of handing over the product to someone other than the user of the order input device 70 to which the first authentication information was transmitted.

[0123] In addition, in this embodiment, when the unmanned delivery device 20 arrives at the delivery point, an arrival notification is sent to the order input device 70. Therefore, the user of the order input device 70 can know that the ordered product has arrived at the arrival point.

[0124] Next, FIG. 22 and FIG. 23 show examples of the operation of the order input device 70, the order receiving device 110, the delivery device 50, and the unmanned delivery device 20 of this embodiment.

[0125] First, up to the point where the order information is transmitted from the order input device 70 to the order receiving device 110, steps S301 to S304 in Fig. 16 are the same as those in Fig. 16. In this embodiment, after the order information is transmitted from the order input device 70 to the order receiving device 110 (step S401 in Fig. 22), first authentication information is transmitted from the order receiving device 110 to the order input device 70 (step S402).

[0126] Then, similar to steps S305 to S313 in FIG. 16, the unmanned delivery device 20 moves itself to the delivery point.

[0127] Next, when the unmanned delivery device 20 arrives at the delivery point (step S403 in FIG. 23), the unmanned delivery device 20 transmits an arrival notification to the delivery device 50 (step S404). The delivery device 50 that has received the arrival notification transmits the arrival notification to the order receiving device 110 (step S405). The order receiving device 110 that has received the arrival notification transmits the arrival notification to the order input device 70 (step S406).

[0128] When the order input device 70 receives the arrival notification, the order input device 70 outputs the first authentication information received in step S402 to the unmanned delivery device 20 that has arrived at the delivery point (step S407). For example, the user displays a two-dimensional barcode on the screen of the order input device 70 and has the unmanned delivery device 20 read it.

[0129] The unmanned delivery device 20 accepts the input first authentication information as second authentication information. Then, the unmanned delivery device 20 transmits the second authentication information to the delivery device 50 (step S408). The delivery device 50, which has received the second authentication information, transmits the second authentication information to the order receiving device 110 (step S409).

[0130] The order receiving device 110 that has received the second authentication information performs authentication based on the first authentication information transmitted in step S402 of Fig. 22 and the second authentication information received in step S409 of Fig. 23 (step S410). Then, it transmits the authentication result to the delivery device 50 (step S411). The delivery device 50 that has received the authentication result transmits the authentication result to the unmanned delivery device 20 (step S412).

[0131] The unmanned delivery device 20 receives the authentication result, and if the authentication result indicates that authentication is successful, releases the product from its hold and delivers it to the orderer (step S413). Then, the unmanned delivery device 20 returns to the delivery device 50 (step S414).

[0132] 24 shows an example of the operation when authentication is performed by the delivery device 50. The delivery device 50 receives first authentication information from the order receiving device 110 in advance, for example, together with a delivery request. Then, instead of steps S409 to S411 in FIG. 23, the delivery device 50 performs authentication by itself (step S415).

[0133] 25 shows an example of the operation when authentication is performed by the unmanned delivery device 20. The unmanned delivery device 20 receives first authentication information from the order receiving device 110 via the delivery device 50 in advance, for example, together with delivery destination information. Then, instead of steps S408 to S412 in FIG. 23, the unmanned delivery device 20 performs authentication by itself (step S416).

[0134] By operating in this manner, the unmanned delivery device 20 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. This makes it possible to realize product delivery in a space with limited freedom of movement in a simpler manner.

[0135] As described above, in the fifth embodiment of the present invention, the unmanned delivery device 20 reads out route information corresponding to the delivery destination information from the route storage unit 14, and moves the device to the delivery point according to the route information. In this way, the unmanned delivery device 10 moves to the delivery point according to predetermined route information. Therefore, it is possible to realize product delivery in a space with a low degree of freedom in a simpler manner.

[0136] Furthermore, in this embodiment, when the order receiving device 110 transmits first authentication information to the order input device 70, and the authentication result based on the second authentication information and the first authentication information input to the unmanned delivery device 20 indicates that authentication is successful, the unmanned delivery device 20 releases its hold on the product. This makes it possible to reduce the possibility of handing over the product to someone other than the user of the order input device 70 to which the first authentication information was transmitted.

[0137] In addition, in this embodiment, when the unmanned delivery device 20 arrives at the delivery point, an arrival notification is sent to the order input device 70. Therefore, the user of the order input device 70 can know that the ordered product has arrived at the arrival point.

[0138] [Hardware configuration example] An example of the configuration of hardware resources for implementing the unmanned delivery devices (10, 20, 80), delivery devices (30, 40, 50), order input devices (60, 70) or order reception devices (100, 110) (hereinafter referred to as unmanned delivery devices, etc.) in each of the above-mentioned embodiments of the present invention using one information processing device (computer) will be described below. Note that the unmanned delivery devices, etc. may be implemented physically or functionally using at least two information processing devices. The unmanned delivery devices, etc. may also be implemented as dedicated devices. Also, only some of the functions of the unmanned delivery devices, etc. may be implemented using an information processing device.

[0139] 26 is a diagram illustrating an example of a hardware configuration of an information processing device capable of implementing the unmanned delivery device of each embodiment of the present invention. The information processing device 90 includes a communication interface 91, an input / output interface 92, a computing device 93, a storage device 94, a non-volatile storage device 95, and a drive device 96.

[0140] The communication interface 91 is a communication means for the unmanned delivery device of each embodiment to communicate with an external device via a wired or / and wireless connection. When the unmanned delivery device is realized using at least two information processing devices, the devices may be connected via the communication interface 91 so as to be able to communicate with each other.

[0141] The input / output interface 92 is a man-machine interface including a keyboard as an example of an input device and a display as an output device.

[0142] The arithmetic device 93 is an arithmetic processing device such as a general-purpose CPU (Central Processing Unit) or a microprocessor. The arithmetic device 93 can, for example, read various programs stored in a non-volatile storage device 95 into the storage device 94 and execute processing according to the read programs.

[0143] The storage device 94 is a memory device such as a RAM (Random Access Memory) that can be referenced by the arithmetic device 93, and stores programs, various data, etc. The storage device 94 may be a volatile memory device.

[0144] The non-volatile storage device 95 is, for example, a non-volatile storage device such as a ROM (Read Only Memory) or a flash memory, and is capable of storing various programs, data, and the like.

[0145] The drive device 96 is, for example, a device that processes reading and writing of data from and to a recording medium 97, which will be described later.

[0146] The recording medium 97 is any recording medium capable of recording data, such as an optical disk, a magneto-optical disk, or a semiconductor flash memory.

[0147] Each embodiment of the present invention may be realized, for example, by configuring an unmanned delivery device, etc. using an information processing device 90 as illustrated in Figure 26, and supplying a program capable of realizing the functions described in each of the above embodiments to this unmanned delivery device, etc.

[0148] In this case, the embodiment can be realized by having the computing device 93 execute a program supplied to the unmanned delivery device, etc. Also, it is possible to configure some, but not all, of the functions of the unmanned delivery device, etc., in the information processing device 90.

[0149] Furthermore, the program may be recorded on recording medium 97, and may be appropriately stored in non-volatile storage device 95 at the shipping stage or operation stage of the unmanned delivery device, etc. In this case, the program may be supplied by installing the program in the unmanned delivery device, etc. using an appropriate tool at the manufacturing stage before shipping or operation stage, etc. The program may also be supplied by a general procedure such as downloading the program from an external source via a communication line such as the Internet.

[0150] It should be noted that the above-described embodiments are preferred embodiments of the present invention, and various modifications can be made without departing from the spirit and scope of the present invention.

[0151] A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes.

[0152] (Appendix 1) a delivery destination reception unit that receives delivery destination information that identifies a delivery point to which the product is to be delivered; a movement control unit that reads out route information corresponding to the delivery destination information from a route storage unit that stores the route information corresponding to each of the delivery destination information, and moves the device to the delivery point according to the route information; a product holding section for holding the product; An unmanned delivery device comprising:

[0153] (Appendix 2) an arrival notification sending section that sends an arrival notification when the device arrives at the delivery point; The unmanned delivery device of claim 1, further comprising:

[0154] (Appendix 3) an authentication information input unit that accepts input of second authentication information; an authentication unit that authenticates the second authentication information; Further equipped with The product holding unit releases the holding of the product when the result of the authentication indicates that authentication is possible. 3. An unmanned delivery device according to claim 1 or 2.

[0155] (Appendix 4) The authentication unit performs the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information. 4. An unmanned delivery device as described in claim 3.

[0156] (Appendix 5) The authentication unit receives first authentication information and performs the authentication based on the first authentication information and the second authentication information. 4. An unmanned delivery device as described in claim 3.

[0157] (Appendix 6) a delivery request receiving unit that receives a delivery request including delivery destination information that identifies a delivery point of a delivery destination and product information of a product to be delivered; A holding control unit that causes the unmanned delivery device to hold the product corresponding to the product information; a movement control information transmission unit that transmits movement control information regarding movement control to the delivery point to the unmanned delivery device; A delivery device comprising:

[0158] (Appendix 7) an arrival notification receiving unit that receives, from the unmanned delivery device, an arrival notification indicating that the unmanned delivery device has arrived at the delivery point, and transmits the arrival notification; 7. The delivery device of claim 6, further comprising:

[0159] (Appendix 8) an authentication unit that receives second authentication information from the unmanned delivery device, authenticates the second authentication information, and transmits a result of the authentication to the unmanned delivery device; 8. The delivery device of claim 6 or 7, further comprising:

[0160] (Appendix 9) The authentication unit performs the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information. 9. The delivery device of claim 8.

[0161] (Appendix 10) The authentication unit receives first authentication information and performs the authentication based on the first authentication information and the second authentication information. 9. The delivery device of claim 8.

[0162] (Appendix 11) The movement control information is the delivery destination information. 11. A delivery device according to any one of claims 6 to 10.

[0163] (Appendix 12) The movement control information is route information corresponding to the delivery destination information, The mobility control information transmission unit acquires the route information corresponding to the delivery destination information from a route storage unit that stores the route information corresponding to each of the delivery destination information. 11. A delivery device according to any one of claims 6 to 10.

[0164] (Appendix 13) an order input unit for transmitting order information including delivery destination information for identifying a delivery point of a delivery destination and product information of a product to be delivered; a delivery destination information designation unit for designating the delivery destination information; An order input device comprising:

[0165] (Appendix 14) The delivery destination information designation unit designates the delivery destination information by one or more of the following methods: acquiring image information including the delivery destination information; selecting the delivery destination information based on radio wave intensity from a radio wave generating device installed at the delivery point; selecting the delivery destination information based on location information of the delivery destination information device; and having a user select the delivery destination information. 14. The order input device according to claim 13,

[0166] (Appendix 15) The order input unit further receives information on the products that can be ordered. 15. The order input device according to claim 13 or 14.

[0167] (Appendix 16) an arrival notification receiving unit for receiving an arrival notification indicating that the product has arrived at the delivery point; 16. The order input device according to any one of claims 13 to 15, further comprising:

[0168] (Appendix 17) an authentication information receiving unit that receives first authentication information corresponding to the order information; an authentication information output unit that outputs the first authentication information; 17. The order input device according to any one of claims 13 to 16, further comprising:

[0169] (Appendix 18) an order receiving unit that receives order information including delivery destination information specifying a delivery point of a delivery destination and product information of a product to be delivered from an order input device; a delivery request sending unit that sends a delivery request including the delivery destination information and the product information to a delivery device corresponding to the delivery destination information; An order receiving device comprising:

[0170] (Appendix 19) an arrival notification processing unit that receives an arrival notification indicating that the product has arrived at the delivery point from the delivery device and transmits the arrival notification to the order input device; 19. The order receiving device according to claim 18, further comprising:

[0171] (Appendix 20) an authentication unit that transmits first authentication information corresponding to the order information when the order information is received; 20. The order receiving device according to claim 18 or 19, further comprising:

[0172] (Appendix 21) The authentication unit further performs authentication based on the first authentication information and the second authentication information when second authentication information is received from the delivery device, and transmits a result of the authentication to the delivery device. 21. The order receiving device according to claim 20,

[0173] (Appendix 22) The authentication unit further transmits the first authentication information to the delivery device. 21. The order receiving device according to claim 20,

[0174] (Appendix 23) A delivery device according to any one of claims 6 to 11, An order input device according to any one of Supplementary Note 13 to Supplementary Note 17; The unmanned delivery device; Equipped with The delivery request is the order information, The unmanned delivery device is an unmanned delivery device according to any one of Supplementary Note 1 to Supplementary Note 5. A delivery system characterized by:

[0175] (Appendix 24) A delivery device according to claim 12; An order input device according to any one of Supplementary Note 13 to Supplementary Note 17; The unmanned delivery device; Equipped with The delivery request is the order information. A delivery system characterized by:

[0176] (Appendix 25) A delivery device according to any one of claims 6 to 11, The unmanned delivery device; An order receiving device according to any one of Supplementary Note 18 to Supplementary Note 22; The order input device; Equipped with the delivery request receiving unit of the delivery device receives the delivery request transmitted from the delivery request transmitting unit of the order receiving device, The unmanned delivery device is an unmanned delivery device according to any one of Supplementary Note 1 to Supplementary Note 5. A delivery system characterized by:

[0177] (Appendix 26) A delivery device according to claim 7; The unmanned delivery device; An order receiving device according to any one of Supplementary Note 18 to Supplementary Note 22; The order input device; Equipped with The delivery request receiving unit of the delivery device receives the delivery request transmitted from the delivery request transmitting unit of the order receiving device. A delivery system characterized by:

[0178] (Appendix 27) Hold the goods, Accepting delivery destination information that identifies a delivery point for the delivery destination of the product; Route information corresponding to the delivery destination information is read from a route storage unit that stores the route information corresponding to each of the delivery destination information, and the device moves to the delivery point according to the route information. An unmanned delivery method.

[0179] (Appendix 28) When the device arrives at the delivery point, an arrival notification is transmitted. 28. The unmanned delivery method according to claim 27.

[0180] (Appendix 29) Accept the input of the second authentication information, Authenticating the second authentication information; When the result of the authentication indicates that authentication is possible, the retention of the product is released. 29. The unmanned delivery method according to claim 27 or 28.

[0181] (Appendix 30) performing the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information; 30. The unmanned delivery method according to claim 29.

[0182] (Appendix 31) receiving first authentication information and performing the authentication based on the first authentication information and the second authentication information; 30. The unmanned delivery method according to claim 29.

[0183] (Appendix 32) Accept a delivery request including delivery destination information identifying a delivery point for the delivery destination and product information for the product to be delivered; holding the product corresponding to the product information in an unmanned delivery device; Transmitting movement control information regarding movement control to the delivery point to the unmanned delivery device A delivery method characterized by:

[0184] (Appendix 33) receiving an arrival notification from the unmanned delivery device indicating that the unmanned delivery device has arrived at the delivery point, and transmitting the arrival notification; 33. The delivery method of claim 32.

[0185] (Appendix 34) receiving second authentication information from the unmanned delivery device, authenticating the second authentication information, and transmitting a result of the authentication to the unmanned delivery device; 34. The delivery method according to claim 32 or 33.

[0186] (Appendix 35) performing the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information; 35. The delivery method according to claim 34,

[0187] (Appendix 36) receiving first authentication information and performing the authentication based on the first authentication information and the second authentication information; 35. The delivery method according to claim 34,

[0188] (Appendix 37) The movement control information is the delivery destination information. 37. The delivery method according to any one of claims 32 to 36.

[0189] (Appendix 38) The movement control information is route information corresponding to the delivery destination information, The route information corresponding to the delivery destination information is obtained from a route storage unit that stores the route information corresponding to each of the delivery destination information. 37. The delivery method according to any one of claims 32 to 36.

[0190] (Appendix 39) Transmit order information, including delivery destination information identifying a delivery point for the delivery destination and product information for the product to be delivered; Specify the delivery information 13. An order entry method comprising:

[0191] (Appendix 40) The designation of the delivery destination information is performed by one or more of the following methods: acquiring image information including the delivery destination information; selecting the delivery destination information based on radio wave intensity from a radio wave generating device installed at the delivery point; selecting the delivery destination information based on location information of the device itself; and having a user select the delivery destination information. 40. The order input method of claim 39,

[0192] (Appendix 41) Further, information on the products that can be ordered is received. 41. The order input method according to claim 39 or 40,

[0193] (Appendix 42) receiving an arrival notification indicating that the item has arrived at the delivery point; 42. The order input method according to any one of claims 39 to 41,

[0194] (Appendix 43) receiving first authentication information corresponding to the order information; Output the first authentication information 43. The order input method according to any one of claims 39 to 42,

[0195] (Appendix 44) receiving order information including delivery destination information for identifying a delivery point of the delivery destination and product information of the product to be delivered from an order input device; A delivery request including the delivery destination information and the product information is transmitted to a delivery device corresponding to the delivery destination information. The method for receiving an order is characterized by the following.

[0196] (Appendix 45) receiving an arrival notification from the delivery device indicating that the product has arrived at the delivery point, and transmitting the arrival notification to the order input device; 45. The order receiving method according to claim 44,

[0197] (Appendix 46) When the order information is received, first authentication information corresponding to the order information is transmitted. 46. ​​An order receiving method according to claim 44 or 45,

[0198] (Appendix 47) Furthermore, when second authentication information is received from the delivery device, authentication is performed based on the first authentication information and the second authentication information, and a result of the authentication is transmitted to the delivery device. 47. The order receiving method according to claim 46,

[0199] (Appendix 48) Furthermore, the first authentication information is transmitted to the delivery device. 47. The order receiving method according to claim 46,

[0200] (Appendix 49) On the computer, A delivery destination reception function that receives delivery destination information that identifies a delivery point of the delivery destination of the product; a movement control function that reads out route information corresponding to the delivery destination information from a route storage unit that stores the route information corresponding to each of the delivery destination information, and moves the device to the delivery point according to the route information; A product holding function for holding the product; An unmanned delivery program characterized by realizing the above.

[0201] (Appendix 50) An arrival notification sending function that sends an arrival notification when the device arrives at the delivery point. The unmanned delivery program according to claim 49, further comprising the steps of:

[0202] (Appendix 51) an authentication information input function for accepting input of second authentication information; an authentication function for authenticating the second authentication information; Then we further implemented this on a computer. The product retention function releases the retention of the product when the result of the authentication indicates that authentication is possible. 51. The unmanned delivery program according to claim 49 or 50.

[0203] (Appendix 52) The authentication function performs the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information. 52. The unmanned delivery program described in claim 51.

[0204] (Appendix 53) The authentication function receives first authentication information and performs the authentication based on the first authentication information and the second authentication information. 52. The unmanned delivery program described in claim 51.

[0205] (Appendix 54) On the computer, a delivery request receiving function for receiving a delivery request including delivery destination information for identifying a delivery point of a delivery destination and product information of a product to be delivered; A holding control function for holding the product corresponding to the product information in an unmanned delivery device; A movement control information transmission function that transmits movement control information regarding movement control to the delivery point to the unmanned delivery device; A delivery program characterized by realizing the above.

[0206] (Appendix 55) An arrival notification receiving function that receives an arrival notification from the unmanned delivery device indicating that the unmanned delivery device has arrived at the delivery point and transmits the arrival notification. The delivery program according to claim 54, further comprising the steps of:

[0207] (Appendix 56) an authentication function of receiving second authentication information from the unmanned delivery device, authenticating the second authentication information, and transmitting a result of the authentication to the unmanned delivery device; The delivery program according to claim 54 or 55, further comprising the steps of:

[0208] (Appendix 57) The authentication function performs the authentication by transmitting the second authentication information and receiving the result of the authentication of the second authentication information. 57. The delivery program of claim 56.

[0209] (Appendix 58) The authentication function receives first authentication information and performs the authentication based on the first authentication information and the second authentication information. 57. The delivery program of claim 56.

[0210] (Appendix 59) The movement control information is the delivery destination information. 59. A delivery program according to any one of claims 54 to 58.

[0211] (Appendix 60) The movement control information is route information corresponding to the delivery destination information, The mobility control information transmission function acquires the route information corresponding to the delivery destination information from a route storage unit that stores the route information corresponding to each of the delivery destination information. 59. A delivery program according to any one of claims 54 to 58.

[0212] (Appendix 61) On the computer, an order entry function for transmitting order information including delivery destination information identifying a delivery point of the delivery destination and product information of the product to be delivered; A delivery destination information designation function for designating the delivery destination information; An order entry program characterized by realizing the above.

[0213] (Appendix 62) The delivery destination information designation function performs the designation of the delivery destination information by one or more of the following methods: acquiring image information including the delivery destination information; selecting the delivery destination information based on radio wave intensity from a radio wave generating device installed at the delivery point; selecting the delivery destination information based on location information of the delivery destination information device; and having a user select the delivery destination information. 62. The order entry program of claim 61 .

[0214] (Appendix 63) The order entry function further receives information about the products available for order. 63. The order entry program according to claim 61 or 62,

[0215] (Appendix 64) an arrival notification receiving function for receiving an arrival notification indicating that the product has arrived at the delivery point; 64. An order input program according to any one of claims 61 to 63, further comprising the steps of:

[0216] (Appendix 65) an authentication information receiving function for receiving first authentication information corresponding to the order information; an authentication information output function for outputting the first authentication information; 65. An order input program according to any one of claims 61 to 64, further comprising the steps of:

[0217] (Appendix 66) On the computer, an order receiving function that receives order information including delivery destination information that identifies a delivery point of a delivery destination and product information of a product to be delivered from an order input device; a delivery request sending function for sending a delivery request including the delivery destination information and the product information to a delivery device corresponding to the delivery destination information; An order receiving program that realizes the above.

[0218] (Appendix 67) an arrival notification processing function of receiving an arrival notification indicating that the product has arrived at the delivery point from the delivery device and transmitting the arrival notification to the order input device; The order receiving program according to claim 66, further comprising the steps of:

[0219] (Appendix 68) an authentication function that transmits first authentication information corresponding to the order information when the order information is received; The order receiving program according to claim 66 or 67, further comprising the steps of:

[0220] (Appendix 69) The authentication function further performs authentication based on the first authentication information and the second authentication information when second authentication information is received from the delivery device, and transmits a result of the authentication to the delivery device. 69. The order receiving program according to claim 68,

[0221] (Appendix 70) The authentication function further transmits the first authentication information to the delivery device. 69. The order receiving program according to claim 68, [Explanation of symbols]

[0222] 10, 20, 80 Unmanned Delivery Device 11 Delivery Reception Department 12 Movement control section 13 Product holding part 14 Route memory section 25 Arrival notification sending section 26 Authentication information input section 27 Authentication Section 30, 40, 50 delivery equipment 31 Delivery Request Reception Department 32 Retention control section 33 Mobility control information transmission unit 44 Route memory section 55 Arrival notification receiving section 56 Authentication Section 60, 70 Order entry device 61 Order Entry Section 62 Delivery destination information specification section 73 Arrival notification receiving unit 74 Authentication information receiving unit 75 Authentication information output section 81 Route information receiver 100, 110 Order reception device 101 Order Reception Department 102 Delivery request sending section 113 Arrival notification processing unit 114 Authentication Department 120 Internet 121 items 90 Information processing equipment 91 Communication Interface 92 Input / Output Interface 93 Arithmetic unit 94 Storage device 95 Non-volatile storage devices 96 Drive device 97 Recording media

Claims

1. an order input unit for transmitting order information including delivery destination information that identifies delivery points provided in an area outside each of a plurality of desks in a delivery section of a delivery destination and product information of a product to be delivered; A delivery destination information designation unit that designates the delivery destination information by reading a two-dimensional barcode including information designating the delivery destination, Order entry device.

2. The computer Transmitting order information including delivery destination information that identifies delivery points provided in an area outside each of a delivery area including a plurality of desks at the delivery destination and product information of the product to be delivered; The delivery destination information is specified by reading a two-dimensional barcode including information for specifying the delivery destination. Order entry methods.

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