Information processing device, information processing method, and program

Abstract

To provide a user with a highly convenient electronic privilege service. [Solution] An information processing device comprising: an acquisition unit that acquires display instructions from an affiliated store terminal device of an affiliated store of an electronic payment service; and a control unit that, in response to the instructions, displays on the display unit of the affiliated store terminal device information about benefits created by other affiliated stores different from the affiliated store of the electronic payment service, which can be used by users at the other affiliated stores via the electronic payment service.

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a management device that provides a user with a coupon that can be applied in a payment platform is known (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7074917 Summary of the Invention [Problem to be solved by the invention]

[0004] In the prior art, there were cases where the convenience of electronic privilege-related services for users was not sufficiently high.

[0005] The present invention has been made in consideration of the above circumstances, and one of its objectives is to provide an information processing device, an information processing method, and a program that can provide services related to electronic benefits that are highly convenient for users (e.g., benefit issuers). [Means for solving the problem]

[0006] One aspect of the present invention is an information processing device that includes an acquisition unit that acquires display instructions from a member store terminal device of an electronic payment service, and a control unit that, in response to the instructions, displays on the display unit of the member store terminal device information about benefits created by another member store different from the member store of the electronic payment service, which can be used by a user at the other member store via the electronic payment service. Effect of the Invention

[0007] According to one aspect of the present invention, it is possible to provide an information processing device, an information processing method, and a program that can provide an electronic privilege service that is highly convenient for a user. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an example of a configuration for realizing an electronic payment service. [Diagram 2] This is a sequence diagram (part 1) illustrating the general flow of electronic payment. [Diagram 3] This is a sequence diagram (part 2) illustrating the general flow of electronic payment. [Figure 4] FIG. 2 is a configuration diagram of a payment server 100. [Diagram 5] FIG. 13 is a diagram showing an example of the contents of user information 172. [Figure 6] FIG. 13 is a diagram showing an example of the contents of affiliated store / store information 176. [Figure 7] FIG. 13 is a diagram showing the contents of coupon information 176D. [Figure 8] 1 shows an interface screen IF1 displayed on a display unit. [Figure 9] FIG. 13 shows an interface screen IF2 including coupons created by other affiliated stores. [Figure 10] FIG. 13 is a diagram showing an interface screen IF3 including coupon details. [Figure 11] FIG. 13 is a diagram showing an example of a cover image. [Figure 12] FIG. 13 is a diagram showing an interface screen IF4. [Figure 13] This is an interface screen IF5 including information associating the above-mentioned special offers of other affiliated stores with information on the affiliated stores in the group of affiliated stores that was used as the basis for extracting the other affiliated stores. [Figure 14] FIG. 4 is a diagram showing an example of an interface screen displayed on a display unit. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, with reference to the drawings, an embodiment of an information processing device, an information processing method, and a program of the present invention will be described. Various devices for providing services to users and performing internal analysis, such as the "server" that will be described below, may be realized by a group of distributed devices, and each device may be operated by a different business operator. Furthermore, the owner of the hardware of the device (the provider of the cloud server) and the business that actually operates the device may also be different. The application program and the payment server work together to provide an electronic payment service. In the following description, the application program is referred to as a payment application. The electronic payment service is a service that supports payments related to the purchase of goods and services at a store. The store is, for example, a physical store (real store) that exists in the real world, but may also include a virtual store for electronic commerce. The virtual store may include a store provided by an entity different from the operator of the electronic payment service. In that case, when making a payment for shopping at the virtual store, the screen is controlled to transition to an interface screen of the electronic payment service. In the electronic payment service, the store is treated as belonging to, for example, an affiliated store (brand), and processing such as payment when a purchase is made at the store is mainly performed between the user and the affiliated store. Alternatively, processing such as payment may be performed between the user and the store.

[0010] [Electronic payment service] Fig. 1 is a diagram showing an example of the configuration of an electronic payment system in which an electronic payment service is realized. The electronic payment service is realized mainly by a payment server 100. The electronic payment system which realizes the electronic payment service includes, for example, one or more user terminal devices 10, one or more first store terminal devices 50, one or more second store terminal devices 70, and the payment server 100. These devices communicate with each other, for example, via a network NW. The network NW includes, for example, the Internet, a LAN (Local Area Network), a wireless base station, a provider device, and the like.

[0011] A part or all of the functional configuration included in the electronic payment system may be distributed among multiple devices in any form, or may be integrated into any device. For example, a part or all of the functional configuration of the payment server 100 may be included in another device.

[0012] [User terminal device] The user terminal device 10 is, for example, a portable terminal device such as a smartphone or a tablet terminal. The user terminal device 10 is a computer device having at least an optical reading function, a communication function, a display function, an input acceptance function, and a program execution function. In the following description, components for realizing these functions are referred to as a camera, a communication device, a touch panel, a CPU (Central Processing Unit), and the like. In the user terminal device 10, a processor such as a CPU executes a payment application 20, and the device operates to provide an electronic payment service to a user in cooperation with a payment server 100. The payment application 20 is installed in the user terminal device 10 from, for example, an application store, and controls the camera, the communication device, the touch panel, and the like. A mini app may operate in the user terminal device 10. The mini app is an application program that operates in the payment application 20. The mini app is, for example, a mini app that provides various services related to benefits. The mini app, for example, transmits or receives benefits, or displays a list of transmitted or received benefits.

[0013] [First store terminal device] The first store terminal device 50 is installed, for example, in a store. The first store terminal device 50 is a computer device having at least a product price acquisition function, an optical reading function, a program execution function, and a communication function. The first store terminal device 50 includes a so-called POS (Point of Sale) device, and the product price acquisition function and the optical reading function may be realized by the POS device. The store code image 60 is placed in the store, and is a code image such as a QR code (registered trademark) printed on a paper or plastic medium. The store code image 60 may be displayed on a display placed in the store (which may be the display of a terminal device such as a smartphone).

[0014] [Second store terminal device] The second store terminal device 70 is used by the operator of the affiliated store. The second store terminal device 70 is a smartphone, a tablet terminal, a personal computer, or the like. An interface 72 for affiliated stores runs on the second store terminal device 70. The interface 72 for affiliated stores may be an app for affiliated stores or a browser. The interface 72 for affiliated stores accepts coupon settings and the like made by the operator of the affiliated store and transmits them to the payment server 100. The second store terminal device 70, which is a smartphone, has the function of displaying a code image corresponding to a store code image and reading a code image displayed by the user terminal device 10 by executing the app for affiliated stores.

[0015] [Payment server] The payment server 100 realizes electronic payment based on payment information received from the user terminal device 10 or the first store terminal device 50. The first store terminal device 50 may include a POS device and an affiliated store server, in which case the payment information is sent from the POS device via the affiliated store server to the payment server 100. In the following explanation, no distinction is made between these two and it is assumed that the payment information is sent from the first store terminal device 50.

[0016] 2 and 3 are sequence diagrams illustrating the general flow of electronic payment. There may be two patterns of electronic payment: pattern 1 and pattern 2.

[0017] In the case of pattern 1 (hereinafter referred to as user scan) shown in FIG. 2, the user terminal device 10 with the payment application 20 activated decodes the store code image 60 by the optical reading function (S1). The store code image 60 includes store URL (Uniform Resource Locator) information. This store URL is an electronic payment service domain to which store-identifying information is added, and is associated with an affiliated store ID, a store ID, etc. in the payment server 100 (described later). The payment application 20 transmits the first payment information including the store URL and the account ID to the payment server 100 (S2). The payment server 100 searches for store information (described later) from the affiliated store ID and the store ID corresponding to the store URL, acquires the affiliated store name and the store name information (S3), and transmits it to the payment application 20 (S4). The user inputs the payment amount into the user terminal device 10 on the screen on which the affiliated store name and the store name are displayed (S5). Then, the user terminal device 10 generates second payment information including at least the payment amount, and transmits it to the payment server 100 (S6). The payment server 100 performs electronic payment based on the received second payment information (S7). The payment server 100 then transmits a payment completion notice (information for displaying a payment completion screen) to the payment application 20 (S8), and the payment application 20 displays the payment completion screen (S9). Note that when the store code image 60 is displayed on a display installed in the store, the store code image 60 may include not only the store URL but also information on the payment amount. In this case, the step of the user inputting the payment amount is omitted, and the information on the payment amount is included in the first payment information and transmitted to the payment server 100. Information on the affiliated store name and the store name may be included in the payment completion screen and displayed.

[0018] In the case of pattern 2 (hereinafter referred to as store scan) shown in FIG. 3, when the payment application 20 is started, when a payment operation is performed in the payment application 20, when an automatic update timing (e.g., every minute) occurs, and at other timings, the payment application 20 transmits a request for issuing a one-time code to the payment server 100 (S11). The payment server 100 generates a one-time code (S12) and transmits it to the payment application 20 (S13). The payment application 20 displays a code image such as a QR code or a barcode generated based on the one-time code (S14). The user holds (presents) the display surface of the user terminal device 10 over the first store terminal device 50, and the first store terminal device 50 decodes the code image by an optical reading function and obtains the one-time code, etc. (S15). The first store terminal device 50 then generates payment information including the one-time code, payment amount, affiliated store ID, store ID, etc., and transmits it to the payment server 100 (S16). The payment amount information is acquired in advance by reading a barcode or manually entering it. The payment server 100 identifies the user corresponding to the one-time code based on the received information and performs electronic payment (S17). The payment server 100 then transmits a payment completion notice to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0019] Note that electronic payment may be performed using only one of the above patterns. Furthermore, the "account ID" described in FIG. 2 may be other information (e.g., a phone number) that can be used as user identification information. Furthermore, issuance of a one-time code may be omitted in the store scan, and the payment application 20 may display a code image generated based on the user's account ID. In this case, the payment server 100 identifies the user corresponding to the account ID instead of identifying the user corresponding to the one-time code.

[0020] [Payment server functional configuration] 4 is a configuration diagram of the payment server 100. The payment server 100 includes, for example, a communication unit 110, a content providing unit 120, a payment processing unit 130, an information management unit 140, an information processing unit 150, and a storage unit 170. The components other than the communication unit 110 and the storage unit 170 are realized by, for example, a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), a GPU (Graphics Processing Unit), or a SOC (System On Chip), or may be realized by cooperation between software and hardware. The program may be stored in advance in a storage device (a storage device with a non-transient storage medium) such as an HDD (Hard Disk Drive) or flash memory, or may be stored in a removable storage medium (non-transient storage medium) such as a DVD or CD-ROM, and installed in the storage device by inserting the storage medium into a drive device. The information management unit 140 is an example of an "acquisition unit", and either or both of the content providing unit 120 and the information processing unit 150 are examples of a "control unit".

[0021] The storage unit 170 is a HDD, a flash memory, a RAM (Random Access Memory), etc. The storage unit 170 may be a NAS (Network Attached Storage) device that the payment server 100 can access via a network. The storage unit 170 stores information such as user information 172, content information 174, and affiliated store / shop information 176. Some of this information may be stored in the storage unit of the user terminal device 10.

[0022] The communication unit 110 is a communication interface for connecting to the network NW. The communication unit 110 is, for example, a network interface card.

[0023] The content providing unit 120 has, for example, a function of a Web server, and provides information (content) for displaying various screens of the electronic payment service to the user terminal device 10 or the second store terminal device 70. The content providing unit 120 reads out necessary content from the content information 174 as appropriate and provides it to the user terminal device 10. The user terminal device 10 accepts various inputs by the user while the content is being played by the payment application 20, and transmits the above-mentioned payment information and the like to the payment server 100. The above content may be generated by the payment application 20. In this case, the content providing unit 120 provides information required for generating the content to the payment application 20.

[0024] The payment processing unit 130 performs payment processing based on the payment information transmitted by the user terminal device 10 or the first store terminal device 50. The payment processing unit 130 performs payment processing while referring to the user information 172.

[0025] [User information] FIG. 5 is a diagram showing an example of the contents of the user information 172. The user information 172 is an example of the registration information of a user. The user information 172 is, for example, a user URL, an account ID, a telephone number, a password, as well as information associated with an email address, a user ID, a name, an address, a date of birth, a registration date, a charge balance, a credit payment setting, a credit payment limit, a credit payment amount used, a credit payment available amount, a payment method setting, a bank account, a credit card number, charge history information, and payment history information. The user URL is used for a remittance process between users. When registering for the electronic payment service, it is necessary to register a telephone number and a password. The account ID is issued to the user by the payment server 100, and the user ID is an ID that can be set by the user at will (does not have to be set). Similarly, the email address, and the name, address, and date of birth are information that can be set by the user at will (does not have to be set). The registration date is the date on which the user registered for the electronic payment service (the date on which the account was created). Hereinafter, the user's instance (electronic payment account) to which this information is associated will be referred to as an account.

[0026] The charge balance is information indicating the balance of electronic money that is set by a user by transferring money to an account in advance. The means of transfer include transfer from an ATM (Automatic Teller Machine) of a designated company (bank) and transfer from a registered bank account. The credit payment setting is information indicating whether or not the setting for enabling electronic payment by credit payment has been completed, and is set to either "completed" or "not completed." The credit payment limit is the credit payment limit that can be used each month, the credit payment usage amount is the amount of credit payment that has already been used in the current month, and the credit payment available amount is the amount of credit payment that can be used in the current month, which is calculated by subtracting the credit payment usage amount from the credit payment limit. Although only one credit payment limit is shown in the figure, in reality, there is also a daily upper limit, and the lower of these may be set as the credit payment limit. Further details of credit payment will be described later. The payment method setting is setting information indicating whether the user will perform electronic payment using the charge balance or payment by credit payment at that time. The bank account and credit card number are information on a bank account or credit card number (account number, card number) that can be used to deposit funds into an electronic payment service. Charge history information is a history of the user's previous transfers to the electronic payment service to increase the charge balance. Payment history information is information that indicates the details of payments made by the user for each payment (date and time, store ID of the store where the purchase was made, payment amount, payment method, etc.).

[0027] [Affiliated store / store information] 6 is a diagram showing an example of the contents of affiliated store / store information 176. The affiliated store / store information 176 includes, for example, a first table 176A in which an affiliated store ID and a store ID are associated with a store URL, a second table 176B in which an affiliated store name and sales amount (described above) are associated with an affiliated store ID, and a third table 176C in which a store ID is associated with a store name. In addition to this information, the affiliated store / store information 176 may also include information such as the category of the affiliated store or store, the location of the store, and payment patterns.

[0028] The affiliated store / shop information 176 further includes coupon information 176D. FIG. 7 is a diagram showing the contents of the coupon information 176D. The coupon information 176D is information about coupons created by affiliated stores. The coupon information 176D is, for example, information about coupons generated by a certain affiliated store. The coupon information 176D is, for example, information in which the target user, the number of uses, rebate information, the transaction amount to be applied, various coupon periods, and the like are associated with a coupon ID. Information such as the number acquired by the user, the degree of acquisition, the number of uses, and the degree of use may be associated with the coupon ID.

[0029] The target users are, for example, information on users who can use or acquire the coupon. Examples include all users of an electronic payment service, or users who have never used the affiliated store. The number of uses is, for example, the number of times the coupon can be used. The rebate information is, for example, the point rebate rate when the coupon is used, or the points that can be acquired. The applicable transaction amount is, for example, the transaction amount to which the coupon is applied. The various periods of the coupon are, for example, the posting period, distribution period, and usage period.

[0030] The above coupons are displayed on a coupon list screen. The user can obtain a coupon by operating payment application 20 to perform an operation to acquire a desired coupon displayed on the coupon list screen. The coupon may be provided to the user without an operation of acquisition. The user can use the coupon at a compatible affiliated store in the electronic payment service. The coupon may be automatically applied or may be used depending on an operation to use it.

[0031] [Electronic payment] When payment information is acquired from the user terminal device 10 or the first store terminal device 50, the payment processing unit 130 refers to the user information 172 to acquire the "payment method setting" of the user. For a user whose "payment method setting" is set to "charge balance", the payment processing unit 130 performs electronic payment as follows. For example, the payment processing unit 130 performs electronic payment by decreasing the charge balance managed in association with the user ID and increasing the item value of the affiliated store's sales. The item value of the affiliated store's sales is not used as electronic money itself, for example, and an amount corresponding to the item value of the sales is transferred to a bank account in a cycle according to an agreement between the affiliated store and the electronic payment service.

[0032] The payment processing unit 130 performs electronic payment for users whose "setting information" is set to "credit card payment" as follows. Credit card payment is a payment method in cooperation with a credit card company, which is a separate entity from the operator of the electronic payment service, and the operator of the electronic payment service acts as a creditor and allows electronic payment that is not dependent on the charge balance within the credit card payment limit. In order to receive the credit card payment service, a credit card provided by the operator of the electronic payment service may be required. The amount used in the credit card payment is settled on the payment date of the following month, for example, by debiting from a bank account, for one month. In this case, the payment processing unit 130 performs provisional payment by adding the payment amount to the credit card payment amount and subtracting the same amount from the available credit card payment amount, and when the closing date comes, it performs processing to debit the payment for the current month on the payment date of the following month as described above, or requests the operator of the credit card company to perform the processing. In addition, if the payment amount exceeds the available credit card payment amount at the time of provisional payment, an error notification is returned to the payment application 20.

[0033] The information management unit 140 acquires information provided by other server devices and terminal devices. The information management unit 140 manages user information 172 and affiliated store / store information 176 based on information acquired from the user terminal device 10 and the second store terminal device 70. The information management unit 140 adds new records to, edits, and deletes the user information 172 and affiliated store / store information 176.

[0034] The information processing unit 150 processes information provided by other server devices or terminal devices, and provides information stored in the storage unit 170 to the user terminal device 10 .

[0035] [overview] In this embodiment, for example, the interface 72 for affiliated stores of the second store terminal device 70 is used to enable the affiliated store to view coupons of other affiliated stores. For example, when creating a coupon, the affiliated store can view and refer to coupons of other affiliated stores to create the coupon. For example, the information management unit 140 obtains a display instruction from the second store terminal device 70 of the affiliated store of the electronic payment service (or the terminal device of the manager of the brand of the affiliated store). In response to the above instruction, the information processing unit 150 causes the display unit of the second store terminal device 70 to display information on benefits created by other affiliated stores different from the affiliated store of the electronic payment service and which can be used by the user at other affiliated stores via the electronic payment service.

[0036] The benefits created by the member store are, for example, benefits that can be used by other member stores, such as benefits that other member stores have created and made available to users, or benefits that have already been used. Benefits are, for example, benefits that can be applied to discounts, such as coupons and vouchers, or benefits that can be exchanged for certain services or products, and are, for example, tools used to attract customers.

[0037] [Interface screen (1)] The affiliated store interface 72 cooperates with the payment server 100 to display various contents on the display unit of the second store terminal device 70. The affiliated store interface 72 displays, for example, an interface screen for the affiliated store to manage matters related to the electronic payment service on the display unit. The matters related to the electronic payment service are, for example, matters according to the services provided by the electronic payment service, such as transactions and deposits related to electronic payment, profiles, various analyses, eligible invoices, coupons, and stamp cards.

[0038] FIG. 8 is an interface screen IF1 displayed on the display unit. The interface screen IF1 is a screen for creating a coupon. The interface screen IF1 includes, for example, an area AR1, an area AR2, an area AR3, a button B1, a button B2, and a button B3. The area AR1 is an area where a list of items related to electronic payment services is displayed. The area AR2 is an area where coupons created by the affiliated store are displayed. The created coupons are displayed in the order of the number of acquirers in the area AR2. The area AR3 is an area where an administrator selects an affiliated store from among multiple affiliated stores. For example, an administrator of multiple affiliated stores can select a desired affiliated store from the multiple affiliated stores. For example, information on the selected affiliated store and information on items related to the selected electronic payment service is displayed in the area AR2. A specific affiliated store may be selected, or multiple affiliated stores or all affiliated stores managed by the administrator may be selected.

[0039] When button B1 of the created coupon in area AR2 is operated, the contents of the coupon corresponding to button B1 (target user, number of uses, rebate information, applicable transaction amount, etc.) are copied, and the coupon is created without the administrator having to enter each of the coupon contents.

[0040] Button B2 is a button for creating a new coupon for the affiliated store. When button B2 is operated, the affiliated store interface 72 displays an interface screen on the display unit for inputting the contents of the coupon to create a new coupon.

[0041] The member store interface 72 displays on the display unit a screen for the member store to create a special offer or a screen on which the member store creates a special offer and which includes a button B3 for displaying special offers created by other member stores, and when the button B3 is operated, the display unit displays information on special offers available at other member stores. The button B3 is a button for checking the coupon issuance status of other member stores. When the button B3 is operated, the member store interface 72 displays on the display unit an interface screen including coupons created by other member stores.

[0042] [Interface screen (2)] 9 is a diagram showing an interface screen IF2 including coupons created by other affiliated stores. The affiliated store interface 72 displays, on the display unit, information on benefits available at other affiliated stores in the same category as the affiliated store's category. The same category is the same category as a category preset for each affiliated store. For example, the category is a predefined category such as restaurants, convenience stores, drug stores, fashion, beauty salons, etc.

[0043] As described above, member stores can refer to coupons from other member stores in the same category to create coupons that are beneficial to their own store and to consider measures to attract customers. This improves convenience for member stores.

[0044] In the above example, the administrator may select a category. For example, in addition to the category of the member store, coupons of other categories may be viewable, or coupons of all nearby member stores may be viewable. The payment server 100 displays coupons of other member stores corresponding to the above category selection on the display unit.

[0045] In the above example, the payment server 100 may display coupons of other member stores that the user is paying attention to on the display unit. A coupon that is being paid attention to means a coupon that the user has viewed or acquired a high degree. For example, when the administrator issues an instruction to display a coupon that is being paid attention to in response to a predetermined operation, the payment server 100 may display coupons of other member stores that are being paid attention to as described above on the display unit. At this time, coupons of other member stores in the same category as the category of the member store of the administrator may be displayed, or coupons of other member stores in a category specified by the administrator may be displayed. Furthermore, coupons that are being paid attention to and other member stores that have created coupons may be displayed regardless of the category.

[0046] As described above, the payment server 100 can display, on the display unit, information on coupons of other member stores that the administrator can refer to.

[0047] The member store interface 72 causes the display unit to display information about benefits available at other member stores within a predetermined range from the member store's location. The predetermined range is a range set in advance from the member store. The predetermined range may be variable depending on the number of other member stores that can be displayed (the number of member stores that create coupons). For example, the predetermined range may be set so that it includes at least one or a predetermined number of member stores that create coupons. This allows member stores to easily recognize the benefit creation status of other nearby member stores.

[0048] The member store interface 72 causes the display unit to display information about benefits available at other member stores within a predetermined range from the location of a member store selected from among a plurality of member stores. For example, as shown in FIG. 9, when the Hamamatsucho store is selected, information about benefits available at other member stores within a predetermined range from the Hamamatsucho store is displayed. This allows member stores to easily recognize the status of benefit creation at other nearby member stores. Note that in each of the above examples, the predetermined range may be a range set by an administrator.

[0049] The interface for member stores 72 displays on the display unit map information in which the location of member store P is associated with the locations of other member stores, including reward information indicating that a reward has been created for the location of the other member store (area AR2# "Coupon" in FIG. 9). As shown in FIG. 9, the above-mentioned map information is displayed in area AR2#. In the map information, the locations of other member stores that are creating coupons within a specified range from the member store are displayed in association with the reward information. This allows the administrator to easily check whether other member stores within a specified range from the location of the member store are creating coupons.

[0050] [Interface screen (3)] The affiliated store interface 72 causes the display unit to display information showing details of a selected benefit from the benefits available at other affiliated stores displayed on the display unit. The benefit details include information about the target user of the benefit, the number of times the benefit can be used, the degree to which the benefit can be granted, and the transaction amount to which the benefit is applied. In addition to the above information, the benefit details may also include the store name and information about the expiration date of the coupon.

[0051] 10 is a diagram showing an interface screen IF3 including coupon details. The area AR2# of the interface screen IF3 includes the map information described above. When the administrator performs an operation on the map information to select a specific other affiliated store that has created a coupon, the affiliated store interface 72 displays detailed information IN1 of the coupon of the other affiliated store in the area AR2# in association with the other affiliated store.

[0052] In Fig. 10, when the administrator places the cursor over XX Cafe on the map information, details of the coupon created by XX Cafe (such as the target users, number of uses, point allocation rate (rebate information), and applicable transaction amount) are displayed. When the administrator operates button B11 included in the area displaying the detailed information, a coupon creation screen with the contents of the coupon copied is displayed.

[0053] The interface 72 for affiliated stores displays on the display unit the above-mentioned benefit information as well as a button for copying the benefit content and generating a benefit for that affiliated store. The coupon creation screen is, for example, a screen for inputting and setting coupon details, and when the copy button B11 is operated as described above, the copied content is input (prefilled) into the area for setting details, and a coupon can be created by inputting other necessary information such as the period. This allows the administrator to easily create coupons that refer to coupons of other affiliated stores.

[0054] When the above copying is performed, the payment server 100 may copy the items of the coupon selected by the affiliated store (such as the target user, the number of uses, the rebate information, and the transaction amount to be applied) or may copy the items previously set by the affiliated store. Items other than the items to be copied are input by the affiliated store. When copying, the payment server 100 may copy the issue period of the coupon to be copied, starting from the issue date, as the coupon period. For example, if the issue period of the coupon to be copied is two weeks, the issue period of the coupon to be issued will be two weeks from the issue date of the coupon to be issued this time. By copying, the user can easily create the desired coupon. The same process may be performed when copying using button B1 in FIG. 8 described above.

[0055] As described above, member stores can easily check the creation status (viewing status) of coupons of other member stores. Member stores can refer to the coupons of other member stores to create coupons that are beneficial to their own store and consider measures to attract customers. This improves convenience for member stores.

[0056] In addition, the payment server 100 may display a comparison button (not shown) in addition to the button B11 when the affiliated store (the affiliated store that sees the benefits of other affiliated stores) has already issued a coupon. The comparison button is a button for comparing and displaying a coupon issued by the affiliated store and a coupon issued by another affiliated store. When the comparison button is operated, the payment server 100 displays the contents of the coupon so that they can be compared item by item. For example, the payment server 100 displays a table for comparing item by item. For example, the items of the coupon of the affiliated store that creates the coupon (target user, number of uses, rebate information, transaction amount to be applied, etc.) and the items of the coupon of the other affiliated stores (target user, number of uses, rebate information, transaction amount to be applied, etc.) are displayed in a manner that allows comparison. By such a comparison, the affiliated store can easily review the information of the coupon of its own store and compare it with the coupon of the other affiliated store. When there are multiple coupons of its own store at the time of comparison, an interface for selecting which coupon to compare with is displayed, and one or more coupons may be selected in this interface. In this case, each selected coupon can be easily compared with coupons from other member stores. This process may also be performed in the same way when there are multiple coupons from other member stores to compare.

[0057] [Interface screen (4)] The details of the benefit may include a cover image of the benefit that is visible to the user viewing the benefit. When the administrator performs a predetermined operation on a coupon of another affiliated store, the affiliated store interface 72 may display the above-mentioned cover image on the display unit. FIG. 11 is a diagram showing an example of a cover image. This allows the administrator to easily check the cover image that the user will actually view.

[0058] In addition to (or instead of) the cover image, the affiliated store interface 72 may display various information on the display unit regarding the actual coupon viewed by the user. For example, this may be a detailed screen that the user can view, or a screen explaining the coupon. The administrator may refer to the screen viewed by the user to help create the coupon for the affiliated store.

[0059] [Interface screen (5)] The interface 72 for member stores displays map information on the display unit that corresponds to the privilege information with information on the degree of acquisition of the privilege of the privilege information by the user. FIG. 12 is a diagram showing an interface screen IF4. The differences from the interface screen IF2 will be mainly described. In the area AR2# of the interface screen IF4, the positions of other member stores are displayed on the map information, and when the other member stores generate coupons, information indicating that the coupons are generated for the positions of the other member stores is associated with the map information. When the other member stores generate coupons with a high degree of coupon acquisition, information indicating a high degree of acquisition may be added to the information indicating that the other member stores that generate coupons with a high degree of acquisition or the generation of coupons associated with the other member stores. In the example of FIG. 12, a display emphasizing that a coupon with a high degree of acquisition is generated is added to the display of the coupon.

[0060] This allows the administrator to easily recognize coupons that are highly acquired, i.e., coupons of other affiliated stores that the user is interested in. Note that in the above, coupons that are highly used may be emphasized.

[0061] In each of the above examples, a filtering function may be provided. For example, as described above, there is a function for filtering other affiliated stores with coupons that have a high coupon acquisition rate, or a function for filtering the contents of each item set in the coupon. The contents of each item are, for example, information on the target users specified in the above-mentioned coupon information 176D, the number of uses, return information, the transaction amount to be applied, various periods of the coupon, the number and acquisition rate acquired by the user, the number of uses, the degree of use, whether the coupon is open to the public, whether the coupon is in use, and the like. When the administrator uses the filtering function, the settlement server 100 causes the display unit to display other affiliated stores with coupons that match the specified items. This allows the affiliated store to easily obtain information on coupons that the store would like to refer to.

[0062] [Interface screen (6)] The franchisee is a group of franchisees that are multiple franchisees belonging to a specific brand. The franchisee interface 72 displays on the display unit information that associates the benefits of other franchisees located within a specific range from each of the locations of the franchisee group with information of the franchisee in the franchisee group that was the basis for extracting the other franchisees. FIG. 13 shows an interface screen IF5 that includes information that associates the benefits of the other franchisees with information of the franchisee in the franchisee group that was the basis for extracting the other franchisees.

[0063] For example, when no member store is selected in the area AR3 or when all stores are set, the interface screen IF5 is displayed on the display unit. The interface screen IF5 includes, for example, information in which coupons of other member stores located within a predetermined range from the first member store are associated with information of the first member store, and information in which coupons of other member stores located within a predetermined range from the second member store are associated with information of the second member store. In this way, the member store interface 72 can refer to coupons of other member stores corresponding to each member store even when no member store is selected.

[0064] In addition, in the above process, the payment server 100 may group other affiliated stores by the same brand and display them on the display unit. For example, among other affiliated stores that exist within a predetermined range from each affiliated store, affiliated stores of the same brand may be grouped, and coupons of other affiliated stores may be displayed based on the other grouped affiliated stores. For example, the payment server 100 may preferentially display coupons of other affiliated stores of brand A, and then (or on the next page) display coupons of other affiliated stores of brand B. The order in which they are displayed is, for example, in descending order of the number of other affiliated stores included in the group. This allows affiliated stores to easily recognize coupons created by brands.

[0065] [Interface screen (6)] The interface 72 for affiliated stores displays on the display unit information about benefits available at other affiliated stores within a specified range of the affiliated store selected on the interface screen IF6 shown in Figure 14, and displays on the interface screen IF6 information IN2 according to the presence or absence, or the degree of presence, of other affiliated stores that are creating benefits within a specified range of the location of the specified affiliated store.

[0066] In the interface screen IF6, for example, near the button B3, information indicating the presence or absence and the degree of other member stores generating coupons within a predetermined range from the member store selected by the administrator may be displayed. For example, if there is a member store generating coupons within a predetermined range from the Hamamatsucho store, or if there are a predetermined number or more of them, the information IN2 is displayed. For example, if there is no member store generating coupons within a predetermined range from the Shinagawa store, or if there are less than a predetermined number of them, the information IN2 is not displayed, and other information (information indicating that there is no or a small number) is displayed, or no information is displayed. Also, the display of the button B3 may be omitted. If there is a member store generating coupons within a predetermined range from the Hamamatsucho store, or if there are more than a predetermined number of them, instead of (or in addition to) displaying the information IN2, the display mode of the button B3 itself may be changed. Also, if there is a member store generating coupons within a predetermined range from the Hamamatsucho store, or if there are more than a predetermined number of them, a list of the member stores may be displayed.

[0067] This allows the administrator to determine whether or not the reference coupon can be referenced when selecting an affiliated store.

[0068] According to the embodiment described above, the payment server 100 receives a display instruction from an affiliated store terminal device of an affiliated store of an electronic payment service, and in response to the instruction, displays on the display unit of the affiliated store terminal device information about benefits created by another affiliated store different from the affiliated store of the electronic payment service, which can be used by a user at the other affiliated store via the electronic payment service, thereby providing a highly convenient electronic benefit service for users.

[0069] The above describes the form for carrying out the present invention using an embodiment, but the present invention is not limited to such an embodiment, and various modifications and substitutions can be made within the scope that does not deviate from the gist of the present invention. [Explanation of symbols]

[0070] 10 User terminal device 20. Payment App 100 Payment Server 120 Contents Provider 130 Payment processing unit 140 Information Management Department 150 Information Processing Section

Claims

1. an acquisition unit that acquires a display instruction from a member store terminal device of a member store of the electronic payment service; a screen for the affiliated store to manage the affiliated store's service of the electronic payment service in response to the instruction, a control unit that displays on a display unit of the affiliated store terminal device a screen including information on benefits created by other affiliated stores different from the affiliated store of the electronic payment service, the benefits being available to a user at the other affiliated stores via the electronic payment service; and An information processing device comprising:

2. The control unit: displaying, on a display unit of the affiliated store terminal device, a screen for the affiliated store to create the benefit, or a screen displaying the benefit created by the affiliated store, which is a screen for the affiliated store to manage the affiliated store's services of the electronic payment service, and which includes information on the benefit that the user can use at the other affiliated store; The information processing device according to claim 1 .

3. an acquisition unit that acquires a display instruction from a member store terminal device of a member store of the electronic payment service; a control unit that, in response to the instruction, causes a display unit of the affiliated store terminal device to display information about benefits created by other affiliated stores different from the affiliated store of the electronic payment service, the benefits being usable by the user at the other affiliated stores via the electronic payment service; The control unit causes the display unit to display information indicating details of a selected benefit from among the benefits available at the other affiliated store displayed on the display unit, The details of the benefit include information on the target user of the benefit, the number of times the benefit can be used, the degree of the benefit, and the transaction amount to which the benefit is applied. Information processing device.

4. an acquisition unit that acquires a display instruction from a member store terminal device of a member store of the electronic payment service; a control unit that, in response to the instruction, causes a display unit of the affiliated store terminal device to display information about benefits created by other affiliated stores different from the affiliated store of the electronic payment service, the benefits being usable by the user at the other affiliated stores via the electronic payment service; the control unit causes the display unit to display map information in which a location of the affiliated store is associated with a location of another affiliated store, the map information including benefit information indicating that the benefit has been created for the location of the another affiliated store; displaying, on the display unit, the map information in which information regarding a degree of acquisition of the privilege of the privilege information by the user is associated with the privilege information; Information processing device.

5. an acquisition unit that acquires a display instruction from a member store terminal device of a member store of the electronic payment service; a control unit that, in response to the instruction, causes a display unit of the affiliated store terminal device to display information about benefits created by other affiliated stores different from the affiliated store of the electronic payment service, the benefits being usable by the user at the other affiliated stores via the electronic payment service; The control unit is displaying on the display unit a screen for the affiliated store to create the benefit or a screen on which the benefit created by the affiliated store is displayed, the screen including a button for displaying the benefit created by the other affiliated store; When the button is operated, information on benefits available at the other affiliated stores is displayed on the display unit of the affiliated store terminal device. Information processing device.

6. The franchisees are a plurality of franchisees belonging to a given brand; The control unit is displaying on the display unit information on benefits that can be used at other affiliated stores within a predetermined range from an affiliated store selected from among the plurality of affiliated stores on the screen; displaying on the screen information according to the presence or absence, or the degree of presence, of other affiliated stores which create the special benefit within a predetermined range from the location of the predetermined affiliated store; The information processing device according to claim 5 .

7. the control unit causes the display unit to display information about benefits available at the other affiliated stores in the same category as the category of the affiliated store; The information processing device according to claim 1 .

8. The control unit is displaying on the display unit information on benefits available at other affiliated stores within a predetermined range from the location of the affiliated store; or displaying on the display unit information on benefits available at other member stores within a predetermined range from the location of the member store selected from among the plurality of member stores; The information processing device according to claim 1 .

9. the control unit causes the display unit to display, together with the information about the benefit, a button for copying the content of the benefit to generate a benefit for the affiliated store; The information processing device according to claim 1 .

10. The computer Obtaining a display instruction from a member store terminal device of a member store of the electronic payment service; a screen for the affiliated store to manage the affiliated store's service of the electronic payment service in response to the instruction, displaying on a display unit of the affiliated store terminal device a screen including information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to a user at the other affiliated store via the electronic payment service; Information processing methods.

11. On the computer, Acquire a display instruction from a member store terminal device of a member store of the electronic payment service; a screen for the affiliated store to manage the affiliated store's service of the electronic payment service in response to the instruction, displaying on a display unit of the affiliated store terminal device a screen including information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to a user at the other affiliated store via the electronic payment service; program.

12. The computer Obtaining a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; displaying on the display unit information showing details of a selected benefit from among the benefits available at the other affiliated store displayed on the display unit; The details of the benefit include information on the target user of the benefit, the number of times the benefit can be used, the degree of the benefit, and the transaction amount to which the benefit is applied. Information processing methods.

13. On the computer, Acquire a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; Executing a process to cause the display unit to display information indicating details of a selected benefit from among the benefits available at the other affiliated store that is displayed on the display unit; The details of the benefit include information on the target user of the benefit, the number of times the benefit can be used, the degree of the benefit, and the transaction amount to which the benefit is applied. program.

14. The computer Obtaining a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; displaying on the display unit map information in which the location of the affiliated store is associated with the locations of other affiliated stores, the map information including benefit information indicating that the benefit has been created for the location of the other affiliated store; displaying, on the display unit, the map information in which information regarding a degree of acquisition of the privilege of the privilege information by the user is associated with the privilege information; Information processing methods.

15. On the computer, Acquire a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; displaying on the display unit map information in which the location of the affiliated store is associated with the locations of other affiliated stores, the map information including benefit information indicating that the benefit has been created for the location of the other affiliated store; displaying, on the display unit, the map information in which information regarding a degree of acquisition of the privilege of the privilege information by the user is associated with the privilege information; program.

16. The computer Obtaining a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; displaying on the display unit a screen for the affiliated store to create the benefit or a screen on which the benefit created by the affiliated store is displayed, the screen including a button for displaying the benefit created by the other affiliated store; When the button is operated, information on benefits available at the other affiliated stores is displayed on the display unit of the affiliated store terminal device. Information processing methods.

17. On the computer, Acquire a display instruction from a member store terminal device of a member store of the electronic payment service; In response to the instruction, display on a display unit of the affiliated store terminal device information on a benefit created by another affiliated store different from the affiliated store of the electronic payment service, the benefit being available to the user at the other affiliated store via the electronic payment service; displaying on the display unit a screen for the affiliated store to create the benefit or a screen on which the benefit created by the affiliated store is displayed, the screen including a button for displaying the benefit created by the other affiliated store; When the button is operated, information on benefits available at the other affiliated stores is displayed on the display unit of the affiliated store terminal device. program.

Images