Information processing device, information processing method, and program

Abstract

To provide an information processing device, etc. with which it is possible to indicate a risk of a care recipient suffering damage or a possibility of the desire of the care recipient being realized.SOLUTION: An information processing device 100 comprises: a reception unit 5 that receives caregiving judgment information related to one of a physical function, a motivation degree, a nutritional state and a recognition function; and an evaluation unit 10 that evaluates a risk of a care recipient suffering damage by using the caregiving judgment information. The information processing device 100 further includes: a reception unit 5 that receives caregiving judgment information related to one or more of a physical function, the motivation degree, nutritional state and the recognition function, and desire-related information pertaining to the desire of the care recipient; and an evaluation unit 10 that evaluates a possibility of realizing of the desire of the care recipient by using the caregiving judgment information and the desire-related information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program for use mainly in nursing care and other similar situations. [Background technology]

[0002] Recently, support technology for care management for elderly people and other care recipients has been attracting attention, and for example, Patent Document 1 proposes a care plan creation support system having an input receiving unit that receives input of the results of an assessment performed on the care recipient, a storage unit that stores a plurality of candidate care plans, and a probability output unit that outputs the probability that the condition of the care recipient will improve by implementing the candidate care plans for the care recipient. In this care plan creation support system, the probability output unit inputs the results of the assessment and the candidate care plans into a learned probabilistic inference model, and outputs the probability that the level of care required by the care recipient will improve. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-99867 Summary of the Invention [Problem to be solved by the invention]

[0004] On the other hand, in recent years, there has been concern that care recipients are being ripped off. In this regard, it is expected that care managers and other caregivers, who regularly visit the homes of those receiving care, can prevent such damage by keeping a close eye on the lives of those receiving care. In addition, from the perspective of supporting the independence of care recipients, it is very important for care managers and other caregivers to listen to the requests of those receiving care through communication with them about what they would like to do.

[0005] As mentioned above, although it is recognized that care recipients may be victims of rip-offs and the like, conventional systems do not clearly indicate the extent to which a care recipient is at risk of being ripped-off or the extent to which it is possible to meet the needs of a care recipient.

[0006] The present invention focuses on these points and provides an information processing device and the like that can show, with evidence, the risk of a care recipient being harmed or the possibility of the care recipient's wishes being realized. [Means for solving the problem]

[0007] [Concept 1] The information processing device according to the present invention comprises: A reception unit that receives care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; an evaluation unit that evaluates a risk of harm to a care recipient using the care judgment information; The present invention may also include:

[0008] [Concept 2] In the information processing device according to concept 1, The assessment unit may assess the risk of harm using care judgment information related to a level of motivation or cognitive function.

[0009] [Concept 3] In the information processing device according to concept 1 or 2, The reception unit receives evaluation-related information in addition to the care judgment information, The evaluation unit may evaluate the risk of harm using the care judgment information and the evaluation-related information.

[0010] [Concept 4] In the information processing device according to any one of concepts 1 to 3, The evaluation unit may read out from the storage unit a harm risk of the care recipient that corresponds one-to-one or one-to-two or more to the care judgment information received by the reception unit.

[0011] [Concept 5] The information processing device according to the present invention comprises: a reception unit that receives care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function, and a desire-related information related to a desire of a care recipient; an evaluation unit that evaluates the possibility of realizing the wish of the care recipient by using the care judgment information and the wish-related information; The present invention may also include:

[0012] [Concept 6] In the information processing device according to concept 5, The evaluation unit may evaluate the feasibility of the wish using care judgment information related to physical function or nutritional status.

[0013] [Concept 7] In the information processing device according to concept 5 or 6, The system may further include a selection unit that selects a service provider based on a result of the evaluation by the evaluation unit.

[0014] [Concept 8] In the information processing device according to concept 7, The selection unit may select a plurality of service providers.

[0015] [Concept 9] In an information processing device according to any one of concepts 5 to 8, The reception department accepts requests from relatives of the care recipient regarding the wishes of the care recipient; The evaluation unit may evaluate the feasibility of the care recipient's wishes based on requests from related parties of the care recipient.

[0016] [Concept 10] In an information processing device according to any one of concepts 5 to 9, The system may further include a notification unit that notifies related parties of the care recipient when the care recipient applies for the provision of services.

[0017] [Concept 11] In the information processing device according to any one of concepts 5 to 10, The evaluation unit may read out from the storage unit the care judgment information received by the reception unit and the possibility of realizing the wish that corresponds one-to-one or one-to-two or more to the wish.

[0018] [Concept 12] In the information processing method according to the present invention, receiving, by a reception unit, an input of care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; An evaluation unit evaluates a risk of harm to a care recipient using the care judgment information; The present invention may also include:

[0019] [Concept 13] In the information processing method according to the present invention, A step of receiving, by a reception unit, care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function, and desire-related information related to the desires of the care recipient; evaluating the possibility of realizing the wish of the care recipient by using the care judgment information and the wish-related information by an evaluation unit; The present invention may also include:

[0020] [Concept 14] The program according to the present invention comprises: A program installed on a computer, On the computer where the program is installed, A reception function for receiving input of care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; An evaluation function for evaluating a risk of harm to a care recipient using the care judgment information; It may be possible to realize the following.

[0021] [Concept 15] The program according to the present invention comprises: A program installed on a computer, On the computer where the program is installed, A reception function for receiving care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function, and a desire-related information related to the desires of the care recipient; an evaluation function for evaluating the possibility of realizing the wish of the care recipient by using the care judgment information and the wish-related information; It may be possible to realize the following. Effect of the Invention

[0022] According to the present invention, it is possible to provide an information processing device and the like that can indicate the risk of a care recipient being harmed or the possibility of the care recipient's wishes being realized. [Brief description of the drawings]

[0023] [Figure 1] 1 is a block diagram for explaining an overview of an example of an information processing system according to an embodiment of the present invention. [Figure 2A] FIG. 1 is a diagram showing a relationship between phases and scenes and grounds for service recommendations according to an embodiment of the present invention. [Figure 2B] 1A and 1B are diagrams showing the relationship between phases and scenes according to an embodiment of the present invention, conventional responses, the psychology of a care recipient and related parties, and items realized by an information processing device. [Diagram 3] A diagram to explain the workflow of caregivers such as care managers. [Figure 4] FIG. 13 is a diagram showing a menu screen displayed on a user terminal of a caregiver such as a care manager. [Diagram 5] FIG. 13 is a diagram showing an example of input items for measuring cognitive function displayed on a user terminal of a caregiver such as a care manager. [Figure 6] FIG. 13 is a diagram showing an example of input items for measuring physical function displayed on a user terminal of a caregiver such as a care manager. [Figure 7] FIG. 7 is a diagram showing an example of input items for measuring physical functions displayed on a user terminal of a caregiver such as a care manager, the input items being subsequent to those shown in FIG. 6. [Figure 8] FIG. 13 is a diagram showing an example of input items for measuring the degree of motivation displayed on a user terminal of a caregiver such as a care manager. [Figure 9] A diagram showing the items to be entered for symptoms noticed during monitoring that are displayed on the user device of a care manager or other caregiver. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0024] Embodiment "composition" Hereinafter, an embodiment of the information processing device according to the present invention will be described. In this embodiment, an information processing method using the information processing device, a program installed to generate the information processing device 100, and a storage medium such as a USB or DVD storing the program are also provided. In addition, a program installed in various terminals such as a personal computer, a smartphone, and a tablet is also provided. In this application, "or" is a concept including "and", and the term "A or B" means any one of "A", "B", and "A and B".

[0025] The information processing device 100 of the present embodiment may be a system composed of multiple devices. Some or all of the elements constituting the information processing device 100 may be provided in a server. Typically, an information processing system is composed of the information processing device 100 composed of a server or the like, and other devices such as multiple user terminals 200.

[0026] Typically, an information processing device 100, such as a server, is capable of communicating with multiple user terminals 200 (see FIG. 1). The user terminals 200 are terminals such as personal computers, smartphones, tablet terminals, and wearable computers such as smart watches and smart glasses, and are typically mobile terminals such as smartphones and tablet terminals.

[0027] As shown in FIG. 1, the information processing device 100 of the present embodiment may include a reception unit 5 that receives input of a plurality of pieces of care judgment information from a user terminal 200, an evaluation unit 10 that evaluates the risk of harm to the care recipient or the feasibility of the care recipient's wish using the input result of the care judgment information, an output unit 80 that outputs the evaluation result by the evaluation unit 10, and a storage unit 90 that stores various information. When the evaluation unit 10 evaluates the feasibility of the care recipient's wish, it also uses wish-related information described below. The "evaluation" in the evaluation unit 10 of the present embodiment also includes a mode of reading out the risk of harm to the care recipient or the feasibility of the care recipient's wish, which corresponds one-to-one or one-to-two or more to the input result of the care judgment information, from the storage unit 90. Typically, the evaluation unit 10 of the information processing device 100 of the present embodiment evaluates the risk of harm to the care recipient using the care judgment information, and evaluates the feasibility of the care recipient's wish using the care judgment information and the wish-related information. When the evaluation result corresponds one-to-two or more to the input result of the care judgment information, two or more evaluation results may be displayed, for example, as a list. In this case, two or more possible evaluation results will be displayed, and the user, such as a care manager, may select one of the possible evaluation results.

[0028] The care judgment information may be related to one or more of physical function, motivation level, nutritional state, and cognitive function. The care judgment information may include information related to two or more of the physical function, motivation level, nutritional state, and cognitive function, may include information related to three or more, or may include information related to all of them. The memory unit 90 may be installed inside the information processing device 100 or may be installed outside the information processing device 100. The information output by the output unit 80 can be displayed on the display screen 210 of the user terminal 200.

[0029] By using physical function as care judgment information, it is possible to evaluate the risk of harm or the feasibility of aspirations from the perspective of the care recipient's physical function. By using the degree of motivation as care judgment information, it is possible to evaluate the risk of harm or the feasibility of aspirations based on the level of motivation of the care recipient. By using nutritional status as care judgment information, it is possible to evaluate the risk of harm or the feasibility of aspirations based on factors such as whether the care recipient's nutritional status is good. By using cognitive function as care judgment information, it is possible to evaluate the risk of harm or the feasibility of aspirations based on factors such as whether the care recipient's cognitive function is sound.

[0030] As an example, the evaluation unit 10 may evaluate the expected risk of harm or the feasibility of a wish from a combination of the evaluation results of the physical function, the level of motivation, the nutritional state, and the cognitive function.

[0031] The damage risk evaluated by the evaluation unit 10 is, for example, the risk of suffering economic damage such as being ripped off. Examples of damage risks include the risk of taking out unnecessary insurance, the risk of purchasing unnecessary real estate, the risk of carrying out abnormally expensive renovations, the risk of purchasing an abnormally expensive gravestone, etc.

[0032] Desires in the realizability of desires evaluated by the evaluation unit 10 are, for example, desires related to activities such as wanting to go on a trip or an excursion. Other examples include wanting to do online shopping, wanting to buy clothes, wanting to sell things via the internet, wanting to sell cars or real estate, wanting to dispose of bulky waste, wanting to complete procedures such as wills, inheritance tax, name changes, inheritance rights, and inheritance division, wanting to write an end-of-life note, wanting to install security cameras, and wanting to be reunited with friends (see Figure 2A).

[0033] The evaluation unit 10 may evaluate the risk of harm using care judgment information related to at least one of the level of motivation and cognitive function. When the level of motivation is low or cognitive function is declining, the risk of becoming a victim of fraud or the like increases, so it is beneficial to use these.

[0034] The evaluation unit 10 may evaluate the feasibility of the wish of the care recipient using care judgment information related to at least one of the physical function and the nutritional state. In many cases, if a person has a wish, the physical function and the nutritional state are important factors in fulfilling the wish. For this reason, it is useful for the evaluation unit 10 to use these pieces of information to determine whether the wish regarding an activity or the like can be fulfilled.

[0035] As another example, the correspondence relationship may be as shown in FIG. 2A. For example, for shopping, all four of physical function, willingness, nutritional state, and cognitive function are used as the care judgment information. For wills and name changes, the willingness and cognitive function are used as the care judgment information. For example, if there is a desire to shop but the physical function is low, the evaluation unit 10 may evaluate that it is better to ask a shopping agent to do the shopping because there is a possibility of injury while shopping, and the output unit 80 may output this. Also, if there is a desire to shop but the cognitive function is low, the evaluation unit 10 may evaluate that it is better to ask a shopping agent to do the shopping because there is a possibility of buying unnecessary items, and the output unit 80 may output this. Also, if there is a desire to buy health foods, but the nutritional state is sufficiently high, the evaluation unit 10 may evaluate that there is little need to buy health foods, and the output unit 80 may output this. In addition, the scene may be further subdivided. For example, when a person has a desire to shop online, but has high physical function, the evaluation unit 10 may evaluate that it would be better to go to a store and make the purchase, taking health into consideration, and the output unit 80 may output this.

[0036] The reception unit 5 may receive, in addition to the care judgment information, evaluation-related information related to evaluation that is different from the care judgment information. The evaluation-related information is, for example, information about the care recipient's surroundings, and also includes wish-related information about the wishes of the care recipient. This wish-related information may be information about the wishes of the care recipient, and may include the wishes of the care recipient themselves, which will be described later, as well as requests from people related to the care recipient. The evaluation unit 10 may use the care judgment information and the evaluation-related information to evaluate the risk of harm to the care recipient or the feasibility of the wishes of the care recipient. By using the evaluation-related information about the care recipient's surroundings, the risk of the care recipient being harmed and the feasibility of the wishes of the care recipient can be more appropriately evaluated.

[0037] An example of evaluation-related information useful in evaluating the risk of damage is external factor information such as the presence of an insurance policy pamphlet, a real estate business card, a remodeling catalog, etc. in the care recipient's home. The presence of an insurance policy pamphlet is information for evaluating the risk of taking out unnecessary insurance, and the presence of a real estate business card is information for evaluating the risk of making unnecessary purchases. The remodeling catalog is information for evaluating the risk of carrying out unusually expensive remodeling. If a caregiver such as a care manager thinks that there is no problem even if such pamphlets, business cards, and catalogs are placed in the care recipient's home, such external factor information need not be input from the user terminal 200, and only external factor information that may be problematic may be input from the user terminal 200. The evaluation-related information also includes information obtained from a conversation between a caregiver (such as a care manager) and the care recipient during regular monitoring opportunities (see FIG. 3), and includes, for example, information such as the recent frequent solicitations from real estate companies.

[0038] Desire-related information (included in the evaluation-related information as described above) useful for evaluating what kind of desire the care recipient has is, for example, information about a travel brochure or the care recipient watching a travel program, or the contents of a conversation between the caregiver (care manager, etc.) and the care recipient during a periodic monitoring opportunity (see FIG. 3). For example, information about the presence of a travel brochure or information about the care recipient often watching travel programs is information for evaluating that the care recipient has a desire to travel. In addition, the desire of the care recipient may be clearly indicated in the contents of a conversation between the caregiver (care manager, etc.) and the care recipient (for example, wanting to travel to Hokkaido, etc.), and the evaluation unit 10 may use such clearly indicated desire as it is (without guessing) to evaluate the feasibility of the desire. Such an explicit desire may be input from the input unit 220, linked to the care recipient, and stored in the storage unit 90 together with the recording date and time. As one example, an explicitly stated wish may be input from the user terminal 200, the possibility of realizing the wish may be evaluated by the evaluation unit 10 using care judgment information, and output by the output unit 80.

[0039] The evaluation result by the evaluation unit 10 may be viewable, for example, by a related person of the care recipient who has been registered in advance, or by a caregiver such as a care manager. In some cases, the evaluation result by the evaluation unit 10 may be viewable by the care recipient himself / herself. Who is allowed to view the evaluation result may be set by a user of the information processing device of this embodiment (typically a caregiver such as a care manager) through an input from the input unit 220.

[0040] According to this embodiment, a service is proposed based on the evaluation results using one or more of physical function, motivation, nutritional status, and cognitive function, which is also beneficial in that the basis for proposing the service can be clearly explained to those related to the person being cared for, such as family members.

[0041] Care judgment information and evaluation-related information will basically be obtained during regular monitoring opportunities (typically monthly visits during which monitoring is conducted), but it may also be obtained during assessments (reassessments), for example, conducted once every six months to a year (see Figure 3).

[0042] The reception unit 5 may receive requests (wishes) not only from the care recipient but also from related parties of the care recipient. The evaluation unit 10 may use an explicit request (wish) from the related parties of the care recipient to evaluate the feasibility of the request (wish). The request (wish) from the related parties of the care recipient is, for example, information that the care recipient wants to go on a trip or information that the care recipient wants to meet an old friend, and is clear information regarding the wish of the care recipient. In this case, as described above, an explicitly indicated request (wish) may be input from the user terminal 200, and the feasibility of the request (wish) may be evaluated by the evaluation unit 10 using care judgment information, and output by the output unit 80.

[0043] The relatives of the care recipient are typically family members of the care recipient. The relatives of the care recipient are input through the input unit 220 of the user terminal 200, and are stored in the storage unit 90 in association with the care recipient.

[0044] A selection unit 50 may be provided that automatically selects a service provider to realize the wishes of the care recipient and requests from the relatives of the care recipient (see FIG. 1). When such an embodiment is adopted, it is advantageous in that a service that matches the wishes of the care recipient and requests from the relatives of the care recipient and that can be realized by the care recipient based on the evaluation result by the evaluation unit 10 can be proposed.

[0045] The selection unit 50 may select a plurality of service providers based on the evaluation result by the evaluation unit 10. By selecting a plurality of service providers, the final decision can be left to the care recipient or the person related to the care recipient. As a result, the care recipient or the person related to the care recipient can feel satisfied that they have requested the provision of the service at their own discretion, which is beneficial in that they are less likely to complain later. The selection unit 50 may select an appropriate service provider according to the scene, such as a service provider close to the home of the care recipient or a service provider with a high evaluation. For example, if a shopping service is requested, the selection unit 50 may select a predetermined number of service providers in descending order of evaluation from among service providers whose bases are within a threshold distance from the home of the care recipient. In addition, if the bases do not need to be close to the home of the care recipient, the selection unit 50 may simply select a predetermined number of highly rated service providers in descending order of evaluation. The service providers selected by the selection unit 50 may be stored in the storage unit 90 based on information from caregivers such as care managers and other local people. Furthermore, the evaluation of the service provider may be performed by a caregiver such as a care manager or other local person by inputting the evaluation through the user terminal 200 .

[0046] The service provider selected by the selection unit 50 may be notified to a relative of the care recipient or to both the care recipient and a relative of the care recipient by the notification unit 120 (see FIG. 1). In some cases, the service provider selected by the selection unit 50 may be notified only to the care recipient by the notification unit 120. Information on who to notify may be input from the user terminal 200. For example, when a caregiver such as a care manager designates the notification destination, the setting may be such that both the care recipient and a relative of the care recipient are notified. In addition, when a relative of the care recipient designates the notification destination, the setting may be such that the relative of the care recipient himself is notified.

[0047] FIG. 2B shows the user's mentality as a hypothesis. The "person" here is the care recipient, and the "family" is the family of the care recipient as an example of related parties. The "function of the application" is a function provided by the user terminal 200 capable of communicating with the information processing device 100 according to this embodiment. For example, in the "recommendation" mode, some "recommendation" is provided to the user of the user terminal 200 by the application. In the "presentation of options", some "options" are presented by the user terminal 200, and similarly, in the "presentation of possibilities", some "possibilities" are presented by the user terminal 200, and in the "presentation of risks", some "risks" are presented by the user terminal 200. In the "accumulation of information", as an example, when the information of the corresponding care recipient is handled using the user terminal 200, a screen for accumulating information about the care recipient may be displayed on the user terminal 200.

[0048] As shown in FIG. 2B, the psychology of the care recipient and the family may differ, but according to this embodiment, the possibility of realizing the care recipient's wishes is shown based on evidence based on care judgment information, so it is expected that the psychology gap between the care recipient and those related to the care recipient will be bridged. Also, "Volunteer response by care manager" in FIG. 2B shows a conventional response that does not use the information processing device 100 according to this embodiment. By using the information processing device 100 according to this embodiment, the work that would have been conventionally performed by a caregiver such as a care manager on a volunteer basis can be smoothly achieved by the information processing device 100, and it is expected that the burden on a caregiver such as a care manager can be reduced.

[0049] The notification unit 120 may notify the relatives of the care recipient when the care recipient applies for the provision of services. By adopting such an embodiment, the relatives of the care recipient can be notified that an application for the provision of services has been made, and it is possible to prevent a case where an application for the provision of services is made without the knowledge of the relatives of the care recipient, which may cause trouble later.

[0050] Fig. 4 is an example of a menu displayed on the display screen 210 of the user terminal 200, and in addition to physical function, motivation level, nutritional state, and cognitive function, oxygen saturation, and symptoms noticed during monitoring may be selectable under the measurement and record items. In addition, as shown in Fig. 4, progress inquiries and each item included in a library may be selectable as other items. These pieces of information are associated with the care recipient, and by inputting identification information such as the name and ID of the care recipient from the input unit 220, the information of the care recipient corresponding to the identification information stored in the storage unit 90 can be read out by the user terminal 200.

[0051] A reading unit 40 (see FIG. 1) may be provided to read out questions such as those shown in FIG. 5 from the memory unit 90 to measure cognitive function, and the questions thus read out may be output by the output unit 80. As described above, the information output by the output unit 80 can be displayed on the display screen 210 of the user terminal 200. Then, an answer to the question is input from the input unit 220 of the user terminal 200, and the state of the cognitive function of the target care recipient is stored in the memory unit 90. At this time, it may be possible to check the input items from the previous time (for example, one month ago). By adopting such an embodiment, it is possible to easily check the change from the most recent input item.

[0052] As the nutritional status, height and weight may be input from the user terminal 200, and the calculation unit 20 (see FIG. 1) may calculate the BMI (Body Mass Index) from the input height and weight. In this case, the previous input contents may be confirmed. By adopting such an embodiment, it is possible to easily confirm the change from the most recent time. The "input result" in this application includes the calculation result of BMI, etc. calculated by the calculation unit 20, and the evaluation result determined from the calculation result. As an example, if the BMI is categorized as "A" if it is between 0 and △, "B" if it is between △ and □, and "C" if it is between □ and ▽, the category to which the BMI belongs as a result of the calculation by the calculation unit 20 is used as the evaluation result. Note that the evaluation result is a concept included in the input result.

[0053] To measure physical functions, the readout unit 40 may read questions (see Figs. 6 and 7) from the memory unit 90 regarding eating status, mobility status such as moving from a wheelchair to a bed, grooming status, toilet status, bathing status, walking status, status regarding going up and down stairs, changing status, bowel control, urination control, etc. Answers to the questions are input from the user terminal 200, and the status of the physical functions of the care recipient in question is stored in the memory unit 90. At this time, the previously input items may also be made available for confirmation. By adopting such an embodiment, recent changes can be easily confirmed.

[0054] In order to measure the level of motivation, the reading unit 40 may read questions (see FIG. 8) related to the state of waking up, the state of communication, the state of eating, the state of defecation, the state of rehabilitation activities, and the like from the storage unit 90. Answers to the questions are input from the user terminal 200, and the state of the level of motivation of the care recipient in question is stored in the storage unit 90. At this time, the previously input items may also be made available for confirmation. By adopting such an embodiment, it is possible to easily confirm recent changes.

[0055] The input of the care judgment information via the user terminal 200 may be performed by pressing a button displayed on the display screen 210 to select the content of each piece of care judgment information (see Figs. 5 to 8), or the content may be entered by keyboard input, voice input, etc. In this case, when the input is selected from options, it is advantageous in that a user such as a care manager can easily input information, and it is also advantageous in that it can be expected that all necessary information will be input without omission.

[0056] The combination of the input contents or the calculation results by the calculation unit 20 for each item of physical function, willpower level, nutritional state, and cognitive function ("input result" includes these input contents and calculation results) may be associated with the expected risk of harm and stored in the storage unit 90. In a specific example, the expected risk of harm may be associated with a combination of the contents of each input item in the cognitive function shown in FIG. 5, the numerical range of the BMI indicating the nutritional state, the contents of each input item in the physical function shown in FIG. 6 and FIG. 7, and the contents of each input item in the willpower level shown in FIG. 8. The numerical range of the BMI may be divided into categories in advance, and the category into which the numerical range of the BMI falls may be used for association with the expected risk of harm. When such an embodiment is adopted, the expected risk of harm is output in a one-to-one or one-to-two or more correspondence with the integrated input data, which is advantageous in that the expected risk of harm suitable for each care recipient can be output to a user such as a care manager.

[0057] In addition to the input contents or the calculation results by the calculation unit 20 for each item of physical function, willingness level, nutritional state, and cognitive function, evaluation-related information (including external factor information and desire-related information) may also be selected from options, and the expected risk of harm or the possibility of realizing the desire may be output in a one-to-one or one-to-two or more correspondence, including the selected evaluation-related information. As options for the evaluation-related information, for example, for the risk of harm, there are pamphlets or business cards for services that are not necessary, there are people who frequently make sales calls, etc. may be displayed as options, and the options may be selected one by one or check boxes. In addition, for the possibility of realizing the desire, options corresponding to scenes such as travel, shopping, and inheritance may be displayed, and the care recipient may select one by one or check boxes for scenes that he or she desires. As described above, the mode of reading out the expected risk of harm or the possibility of realizing the desire from the items input in this way from the storage unit 90 also corresponds to the "evaluation" in the evaluation unit 10 in this application.

[0058] The reception unit 5 may receive monitoring information noticed regarding the condition of the care recipient. This monitoring information plays a role in adjusting the care judgment information. When a change occurs due to the monitoring information, the evaluation unit 10 may prompt the user to re-acquire one or more of the physical function, the willingness level, the nutritional state, and the cognitive function. As an example, when the evaluation unit 10 judges that it is necessary to re-acquire one or more of the physical function, the willingness level, the nutritional state, and the cognitive function as a result of inputting the monitoring information, the output unit 80 may output that information. Then, the necessary information of the physical function, the willingness level, the nutritional state, and the cognitive function may be acquired again via the user terminal 200 (see Figs. 4 to 8).

[0059] The evaluation unit 10 may evaluate the risk of harm to the care recipient or the possibility of realizing the wish based on the input contents of each piece of care judgment information and the monitoring information. The monitoring information may also be input using options, and for example, symptoms due to deterioration of cognitive function, changes due to physical function, etc. may be selectable from the options (see FIG. 9). In this case, the previous input contents may also be confirmed. By adopting such an embodiment, it is possible to easily confirm the most recent changes. Furthermore, by adopting an embodiment in which a choice is made from options, the selection is made from answers prepared in advance, which is advantageous in that a simple system configuration can be adopted.

[0060] When the monitoring information is used, the combination of the input contents or the calculation results by the calculation unit 20 in each item of the physical function, the degree of willingness, the nutritional state, the cognitive function, and the monitoring information (the "input result" includes these input contents and the calculation result) may be associated with the expected risk of harm and stored in the storage unit 90. In a specific example, the expected risk of harm may be associated with a combination of the contents of each input item in the cognitive function shown in FIG. 5, the numerical range of the BMI indicating the nutritional state (which category it belongs to), the contents of each input item in the physical function shown in FIG. 6 and FIG. 7, the contents of each input item in the degree of willingness shown in FIG. 8, and the contents of each input item in FIG. 9. When such an embodiment is adopted, the expected risk of harm is output in a one-to-one or one-to-two or more correspondence with the integrated input data including the monitoring information, which is advantageous in that the expected risk of harm or the possibility of realizing a wish that is more suitable for each care recipient can be output to a user such as a care manager.

[0061] In this case, evaluation-related information (including external factor information and desire-related information) may also be selected from options, and the expected risk of harm or the possibility of wish realization in a one-to-one or one-to-two or more correspondence may be output, including the selected evaluation-related information. As an example, the expected risk of harm or the possibility of wish realization in a one-to-one or one-to-two or more correspondence with the combination of the evaluation-related information selected from options, each input item in each of the physical function, the degree of motivation, the nutritional state, and the cognitive function, and each item of the monitoring information may be read out by the evaluation unit 10 and output by the output unit 80.

[0062] In the case where the input contents of each care judgment information, the evaluation-related information, and the monitoring information are not input as options, the processing unit 110 (see FIG. 1) may evaluate each of the input contents such as the written contents and the voice input contents, and the processing unit 110 may select an option (the option can also be called a "category") corresponding to the input contents for each item. Then, the combination of the options (categories) may be used to evaluate the risk of harm or the realization of the wish of the care recipient. In the case of the same combination of options (categories), the evaluation unit 10 reads out the same risk of harm or the realization of the wish from the storage unit 90. The written contents may be evaluated by the evaluation unit 10 after natural language processing by the processing unit 110, or the voice input contents may be converted into characters by the processing unit 110 using voice recognition processing, and then the evaluation unit 10 may evaluate them after natural language processing by the processing unit 110.

[0063] Also, the physical function, the degree of willingness, the nutritional state, and the cognitive function may be evaluated, and each evaluation result may be weighted for each scene to determine whether the scene is feasible. For example, if the care recipient has a desire to go on a two-day, one-night trip to a nearby place, the evaluation unit 10 may calculate the evaluation results for each of the physical function, the degree of willingness, the nutritional state, and the cognitive function as numerical values, and weight the numerical values ​​to determine whether the care recipient will go on a two-day, one-night trip to a nearby place. If the total value is equal to or greater than a threshold value, the evaluation unit 10 may evaluate that the nearby trip is possible, and if the total value is less than the threshold value, the evaluation unit 10 may evaluate that the nearby trip is difficult. If the total value is less than the threshold value, the evaluation unit 10 may evaluate what to do to make it possible to go on a two-day, one-night trip to a nearby place. For example, if the total value is less than the threshold value mainly due to low nutritional state, the evaluation unit 10 may indicate as an evaluation result that the nearby trip can be made by improving the nutritional state, and the output unit 80 may output the result. When such an embodiment is adopted, it is beneficial in that it is possible to grasp what needs to be improved in order to realize the wishes of the person being cared for.

[0064] The notification unit 120 may notify the user terminal 200 that any of the physical function, the willingness, the nutritional state, and the cognitive function has improved, and a proactive notification such as a push notification may be sent to the user terminal 200 of the caregiver, the relative of the care recipient, the care recipient, etc. In addition, such a proactive notification such as a push notification may be sent at a stage where a desire that has existed before can be realized as a result of an improvement in any of the physical function, the willingness, the nutritional state, and the cognitive function. For example, if the care recipient's desire to travel is difficult due to the low physical function of the care recipient, but the travel becomes possible as a result of the improvement of the physical function, the user terminal 200 may be notified of this by push. In addition, a proactive notification such as a push notification may be sent when any of the physical function, the willingness, the nutritional state, and the cognitive function has improved, but the desire that has existed before can be realized if there is still more improvement to be made. For example, if the care recipient's wish to travel is difficult due to low physical function (resulting in a rating of "1") and travel becomes possible when the rating becomes "3," when the physical function improves and the rating becomes "2," a push notification may be sent by the user terminal 200 to inform the care recipient that if the physical function improves a little more, the care recipient will be able to travel. By sending proactive notifications such as push notifications in this manner, the user can more reliably understand the content of the notification.

[0065] In addition, if the wish is in a situation where it is possible to realize the wish but it is a marginal situation, the notification unit 120 may notify the user terminal 200 of the caregiver, the relatives of the care recipient, the care recipient, etc. By adopting such an embodiment, it is expected that the care recipient will make an effort to maintain one or more of the physical function, the degree of willingness, the nutritional state, and the cognitive function. For example, in a case where a trip is planned in six months, if the wish is currently possible to realize but any one of the physical function, the degree of willingness, the nutritional state, and the cognitive function, or a comprehensive evaluation using these, is in a marginal situation, a notification such as an item to be noted in order to realize the trip in six months (for example, please try to maintain "physical function") may be issued from the notification unit 120. Whether the situation is marginal may be determined by the evaluation unit 10 based on a definition that is predetermined and stored in the storage unit 90. This notification may also be a proactive notification such as a push notification.

[0066] The notification unit 120 may be configured to notify the content of information that is lacking for performing some procedure, etc. For example, in a case where the "accumulation of information" in Fig. 2B is prompted by the app, if the input of information required for performing procedures such as a will, a name change, and inheritance has not been completed, the notification unit 120 may be configured to prompt the input of the missing information. In this case, a proactive notification such as a push notification may also be performed.

[0067] Unlike the mode in which the input items and the output results correspond one-to-one or one-to-two or more, a model prepared in advance may be used. In this case, the information processing device 100 may have a learning unit 70 that performs machine learning, and a model generated by learning in the learning unit 70 may be used. For example, a model to be used for evaluation in the evaluation unit 10 may be generated by performing machine learning using learning data in which the physical function, willingness level, nutritional state, cognitive function, and evaluation-related information (including external factor information and wish-related information) of a randomly selected plurality of care recipients are used as input data, and the risk of harm or the feasibility of wishes for the plurality of care recipients is used as output data. The expected risk of harm or the feasibility of wishes may be input as the result of discussions between a plurality of care managers, doctors, and other experts, and the contents may be reviewed and updated periodically (for example, once every six months to one year). In this case, for example, by applying one or more pieces of information of the physical function, willingness level, nutritional state, and cognitive function of the target care recipient to the machine-learned model, the expected risk of harm is output as a prediction. In addition, by applying one or more pieces of information of the physical function, the degree of motivation, the nutritional state, and the cognitive function of the target care recipient and the evaluation-related information (including external factor information and desire-related information) to the machine-learned model, the possibility of the wish being realized is output. When using monitoring information, in addition to the physical function, the degree of motivation, the nutritional state, the cognitive function, and the evaluation-related information, the monitoring information may be used as input data and output data. When this mode is adopted, by inputting care judgment information, monitoring information, evaluation-related information, etc. including one or more of the physical function, the degree of motivation, the nutritional state, and the cognitive function of a target care recipient, the information is applied to the model, and the risk of harm or the possibility of the wish being realized based on the model is evaluated by the evaluation unit 10 and output by the output unit 80.

[0068] Each element of the evaluation unit 10, output unit 80, readout unit 40, selection unit 50, calculation unit 20, learning unit 70, reception unit 5, notification unit 120, etc. of this embodiment may be realized by one or more IC chips or electronic modules, etc., or may be realized by a circuit configuration. The information processing device 100 has a processor, and various functions of the evaluation unit 10, output unit 80, readout unit 40, selection unit 50, calculation unit 20, learning unit 70, reception unit 5, notification unit 120, etc. of the information processing device 100 of this embodiment may be realized by the processor executing a program.

[0069] The above description of the embodiment and the disclosure of the drawings are merely examples for explaining the invention described in the claims, and the invention described in the claims is not limited by the above description of the embodiment or the disclosure of the drawings. In addition, the description of the claims at the time of filing is merely an example, and the description of the claims may be appropriately changed based on the description of the specification, drawings, etc. [Explanation of symbols]

[0070] 5. Reception 10 Evaluation Section 40 Reading section 50 Selection Department 80 Output section 90 Memory section 100 Information processing device 120 Notification Department

Claims

1. A user terminal having a display screen that displays care decision information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; a reception unit that receives the care determination information input by a user using the user terminal; an evaluation unit that evaluates a risk of economic damage to a care recipient using the care judgment information, the evaluation unit reading out from a storage unit an economic risk of damage to a care recipient that corresponds to the care judgment information on a one-to-one or one-to-two or more basis; An information processing system comprising:

2. A user terminal having a display screen that displays care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; a reception unit that receives the care determination information input by a user using the user terminal; an evaluation unit that evaluates a risk of economic damage to the care recipient using the care judgment information, the evaluation unit evaluating the risk of economic damage to the care recipient by applying information based on the care judgment information to a first model; Equipped with The first model is an information processing system that is a model generated by machine learning using information related to one or more of the physical function, degree of motivation, nutritional status, and cognitive function of multiple care recipients as input data and a risk of economic harm as output data.

3. A reception unit that receives care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function; an evaluation unit that evaluates a risk of economic damage to a care recipient using the care judgment information, the evaluation unit reading out from a storage unit an economic risk of damage to a care recipient that corresponds to the care judgment information on a one-to-one or one-to-two or more basis; Equipped with The reception department accepts requests from those receiving care, An information processing device in which the evaluation unit reads out from a memory unit the care judgment information and the possibility of realizing the wish that corresponds one-to-one or one-to-two or more to the wish.

4. A reception unit that receives care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function; an evaluation unit that evaluates a risk of economic damage to a care recipient using the care judgment information, the evaluation unit reading out from a storage unit an economic risk of damage to a care recipient that corresponds to the care judgment information on a one-to-one or one-to-two or more basis; Equipped with The reception department accepts requests from those receiving care, The evaluation unit evaluates the feasibility of the wish by applying the care judgment information and the information based on the wish to a second model; The second model is a model generated by machine learning using information and desires related to one or more of the physical function, degree of motivation, nutritional status, and cognitive function of multiple care recipients as input data, and the feasibility of the desires as output data, of an information processing device.

5. A reception unit that receives care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function; an evaluation unit that evaluates a risk of economic damage to the care recipient using the care judgment information, the evaluation unit evaluating the risk of economic damage to the care recipient by applying information based on the care judgment information to a first model; Equipped with The first model is a model generated by machine learning using information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function of a plurality of care recipients as input data and an economic damage risk as output data; The reception department accepts requests from those receiving care, An information processing device in which the evaluation unit reads out from a memory unit the care judgment information and the possibility of realizing the wish that corresponds one-to-one or one-to-two or more to the wish.

6. A reception unit that receives care judgment information related to one or more of a physical function, a degree of motivation, a nutritional state, and a cognitive function; an evaluation unit that evaluates a risk of economic damage to the care recipient using the care judgment information, the evaluation unit evaluating the risk of economic damage to the care recipient by applying information based on the care judgment information to a first model; Equipped with The first model is a model generated by machine learning using information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function of a plurality of care recipients as input data and an economic damage risk as output data; The reception department accepts requests from those receiving care, The evaluation unit evaluates the feasibility of the wish by applying the care judgment information and the information based on the wish to a second model; The second model is a model generated by machine learning using information and desires related to one or more of the physical function, degree of motivation, nutritional status, and cognitive function of multiple care recipients as input data, and the feasibility of the desires as output data, of an information processing device.

7. The information processing system according to claim 1 , wherein the assessment unit assesses the risk of harm using care judgment information related to a level of motivation or a cognitive function.

8. The reception unit receives, in addition to the care judgment information, evaluation-related information including external factor information that the user judges to be problematic from the perspective of economic damage risk, The information processing system according to claim 1 , wherein the assessment unit assesses the risk of harm using the care judgment information and the assessment-related information.

9. The information processing device according to claim 3 , wherein the evaluation unit evaluates the possibility of realizing the wish by using care judgment information related to a physical function or a nutritional state.

10. The information processing apparatus according to claim 3 , further comprising a selection unit that selects a service provider based on a result of the evaluation by the evaluation unit.

11. The information processing device according to claim 10 , wherein the selection unit selects a plurality of service providers.

12. The reception department accepts requests from relatives of the care recipient regarding the wishes of the care recipient; The information processing device according to claim 3 , wherein the evaluation unit evaluates the possibility of realizing a wish of the care recipient based on requests from related persons of the care recipient.

13. The information processing apparatus according to claim 3 , further comprising a notification unit that notifies related persons of the care recipient when the care recipient applies for the service.

14. A step of displaying care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function on a display screen of the user terminal; receiving, by a reception unit, an input of the care judgment information input by a user using the user terminal; a step of evaluating a risk of economic harm to the care recipient by an evaluation unit using the care judgment information, the step of reading out from a storage unit an economic harm risk of the care recipient that corresponds to the care judgment information on a one-to-one or one-to-two or more basis; An information processing method comprising:

15. A step of displaying care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function on a display screen of the user terminal; receiving, by a reception unit, the care judgment information input by a user using the user terminal; A step of evaluating a risk of economic damage to the care recipient by an evaluation unit using the care judgment information, the step of evaluating the risk of economic damage to the care recipient by applying information based on the care judgment information to a first model; Equipped with An information processing method, wherein the first model is a model generated by machine learning using information related to one or more of the physical function, degree of motivation, nutritional status, and cognitive function of multiple care recipients as input data, and a risk of economic harm as output data.

16. A program installed on a computer, On the computer where the program is installed, A reception function for receiving input of care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; an evaluation function for evaluating a risk of economic damage to a care recipient using the care judgment information, the evaluation function reading out from a storage unit an economic risk of damage to a care recipient that corresponds to the care judgment information on a one-to-one or one-to-two or more basis; Realize this, The reception function is made to have a function of receiving the wishes of the care recipient; A program that enables the evaluation function to read out from a memory unit the care judgment information and the possibility of realizing the wish, which corresponds one-to-one or one-to-two or more to the wish.

17. A program installed on a computer, On the computer where the program is installed, A reception function for receiving care judgment information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function; an evaluation function for evaluating a risk of economic damage to the care recipient using the care judgment information, the evaluation function evaluating a risk of economic damage to the care recipient by applying information based on the care judgment information to a first model; Realize this, The reception function is made to have a function of receiving the wishes of the care recipient; The evaluation function is provided with a function for evaluating the feasibility of the wish by applying the care judgment information and the information based on the wish to a second model; The first model is a model generated by machine learning using information related to one or more of a physical function, a level of motivation, a nutritional state, and a cognitive function of a plurality of care recipients as input data and an economic damage risk as output data; The second model is a model generated by machine learning using information and desires related to one or more of the physical function, degree of motivation, nutritional status, and cognitive function of multiple care recipients as input data, and the feasibility of the desires as output data.

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