Support device, support method, and computer program

Abstract

To provide a technology that enables a user to efficiently interact with artificial intelligence. [Solution] The control unit is configured to cause the display device to display a screen including a first display area and a second display area. The control unit executes the following operations: each time an information input operation is performed on the first display area, the control unit causes the first display area to display input information, which is information input by the information input operation, and each time an instruction input operation is performed via the input device to instruct processing of the input information, the control unit transmits a request signal to the artificial intelligence requesting at least one of a suggestion, a suggestion, and an evaluation based on the input information in accordance with the instruction input operation, receives a generated sentence generated by the artificial intelligence in response to the request signal, and causes the control unit to display the received generated sentence in the second display area.

Description

[Technical field]

[0001] The present disclosure relates to an assistive device. [Background technology]

[0002] 2. Description of the Related Art There is known a technique for assisting a user by using a generative AI (Artificial Intelligence), which is an artificial intelligence that generates sentences based on information input by a user.

[0003] For example, Patent Document 1 discloses a device that uses a generation AI to generate a number of category elements as an element group, combines the generated element group to generate a product concept, generates technical content for realizing the concept, and generates a detailed structure of the technical content, thereby supporting a user's idea generation. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 7520336 Summary of the Invention [Problem to be solved by the invention]

[0005] The inventors of the present invention are considering providing a system that is convenient for users to think while interacting with artificial intelligence. However, the idea support device disclosed in Patent Document 1 has a problem that users cannot efficiently interact with artificial intelligence.

[0006] One aspect of the present disclosure is to provide a technology that enables a user to efficiently interact with artificial intelligence. [Means for solving the problem]

[0007] One aspect of the present disclosure is an assistance device including a control unit and a communication unit. The control unit is configured to cause a display device to display a screen including a first display area and a second display area. The communication unit is configured to be capable of communicating with an artificial intelligence.

[0008] The control unit is configured to display, in the first display area, input information that is information input by the information input operation, each time an information input operation is performed on the first display area via an input device configured to receive an input operation from a user. The control unit is configured to transmit, in accordance with the instruction input operation, a request signal requesting at least one of a suggestion, a suggestion, and an evaluation based on the input information via the communication unit to the artificial intelligence, each time an instruction input operation is performed via the input device to instruct processing of the input information, receive a generated sentence related to at least one of the suggestion, the suggestion, and the evaluation generated by the artificial intelligence in response to the request signal, and display the received generated sentence in the second display area.

[0009] The control unit is configured to, when a first generated sentence is displayed in the second display area as a generated sentence, and a second generated sentence generated based on a new instruction input operation is displayed in the second display area, to display the second generated sentence in the second display area in place of the first generated sentence being displayed.

[0010] According to such a configuration, the user can efficiently interact with the artificial intelligence 3. In one aspect of the present disclosure, the communication unit may be further configured to be able to communicate with a database. The control unit may be configured to extract related data, which is data related to the input information, from the database via the communication unit when sending a request signal to the artificial intelligence. The request signal may include a signal requesting the artificial intelligence to make at least one of a suggestion, a suggestion, and an evaluation based on the input information in light of the related data.

[0011] In one aspect of the present disclosure, the input information may be information related to marketing. The relevant data may include data related to marketing. In one aspect of the present disclosure, the control unit may be configured to obtain multiple pieces of marketing data from a database, calculate a similarity between each of the multiple pieces of data and the input information, and extract at least one piece of data with a high similarity from the multiple pieces of data as related data.

[0012] In one aspect of the present disclosure, the control unit may be configured to create a sentence in natural language explaining the numerical data included in the associated data. The request signal may include a signal requesting the artificial intelligence to make at least one of a suggestion, a suggestion, and an evaluation based on the sentence.

[0013] According to this configuration, the artificial intelligence can be requested to provide suggestions, hints, and evaluations based on objective related data for the input information entered in the first display area, allowing the user to obtain more effective suggestions, hints, and evaluations from the artificial intelligence.

[0014] In one aspect of the present disclosure, the control unit may be configured to be able to simultaneously display both the first display area and the second display area on the screen. With this configuration, the user can consider what to input into the first display area while looking at the generated sentence displayed in the second display area without scrolling the screen, which allows the user to efficiently interact with the artificial intelligence.

[0015] In one aspect of the present disclosure, the artificial intelligence may be configured to be able to accept a setting regarding a personality. The control unit may be configured to set the selected personality to the artificial intelligence every time a selection input operation for selecting a personality of the artificial intelligence is performed via the input device.

[0016] With this configuration, the quality of the sentences generated by the artificial intelligence can be adjusted based on the personality set for the artificial intelligence. In one aspect of the present disclosure, the input information may be information regarding a product or service.

[0017] In one aspect of the present disclosure, the product or service may be provided by an organization, and the request signal may include a signal requesting the artificial intelligence to provide at least one of a suggestion, a suggestion, and an evaluation regarding the provision of value to a consumer of the organization through the product or service.

[0018] With this configuration, it is possible to assist a user in considering how the organization can provide value to consumers through its products or services. One aspect of the present disclosure is a support method executed by a computer, comprising: displaying a screen including a first display region and a second display region on a display device; and communicating with an artificial intelligence. The displaying includes: displaying input information, which is information input by an information input operation, in the first display region each time an information input operation is performed on the first display region via an input device configured to receive an input operation from a user; transmitting a request signal to the artificial intelligence requesting at least one of a suggestion, a suggestion, and an evaluation based on the input information in accordance with the instruction input operation each time an instruction input operation is performed via the input device to instruct processing of the input information, receiving a generated sentence related to at least one of the suggestion, the suggestion, and the evaluation generated by the artificial intelligence in response to the request signal; and displaying the received generated sentence in the second display region. The displaying the generated sentence in the second display region includes displaying the second generated sentence in the second display region in place of the first generated sentence displayed when a second generated sentence is generated based on a new instruction input operation in the second display region while a first generated sentence is displayed in the second display region as a generated sentence.

[0019] This support method provides the same effects as the support device described above. In one aspect of the present disclosure, a computer program may be provided for causing a computer to execute, at least in part, the above-described assistance method. [Brief description of the drawings]

[0020] [Figure 1] FIG. 2 is a block diagram showing a configuration of the support device. [Diagram 2] 11 is a diagram illustrating an example of a screen displaying a set of explanatory text, a first display area, a second display area, and a request section. FIG. [Diagram 3] FIG. 1 is a diagram illustrating a web page as an interface for interaction between a user and artificial intelligence. [Figure 4] 11 is a diagram illustrating an example of a screen displaying a set of explanatory text, a first display area, a second display area, and a request section. FIG. [Diagram 5] 11 is a flowchart showing a process performed when a selection operation unit is operated. [Figure 6] 10 is a flowchart showing a process of the support device when any of the buttons included in the request unit is pressed. [Figure 7] 11 is a flowchart showing a process for creating a request based on related data. [Figure 8] 11A and 11B are diagrams illustrating a process of creating a request based on related data. [Figure 9] 13 is a diagram illustrating an example of a screen on which an image generation button, an image display section, a summary button, a summary display section, and an output button are displayed. FIG. [Figure 10] FIG. 13 is a diagram illustrating an example of a file that is output when an output button is pressed. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0021] Hereinafter, exemplary embodiments of the present disclosure will be described with reference to the drawings. [1. First embodiment] [1-1. Configuration] [1-1-1. Overall composition] The support system 100 shown in Fig. 1 is a system for supporting various thoughts performed by a user while interacting with an artificial intelligence. Examples of various thoughts include consideration of a product or service concept, and consideration of an organization's management philosophy and purpose. Examples of organizations include a company, a country, a local government, a non-profit organization (NPO), etc.

[0022] The assistance system 100 includes an assistance device 1, a user terminal 2, an artificial intelligence 3, and a database 4. The support device 1 is a server connected to a communication network. The support device 1 is connected to a user terminal 2, an artificial intelligence 3, and a database 4 via the communication network so as to be able to communicate with each other. Examples of the communication network include a wide area network (WAN), a local area network (LAN), the Internet, or a combination of these.

[0023] The support device 1 includes a processor 11, a memory 12, a storage 13, and a communication interface 14. The processor 11 is configured to execute processing in accordance with a computer program recorded in the storage 13 .

[0024] The memory 12 is used as a working area when the processor 11 executes processing. Examples of the memory 12 include a random access memory (RAM), a read only memory (ROM), and a flash memory.

[0025] The storage 13 holds computer programs and data used when executing processes according to the computer programs. Examples of the storage 13 include a hard disk drive (HDD) and a solid state drive (SSD).

[0026] The communication interface 14 is an interface capable of communicating various data with external devices in accordance with a predetermined standard. The support device 1 is configured to be capable of communicating with the user terminal 2, the artificial intelligence 3, and the database 4 through the communication interface 14.

[0027] The user terminal 2 is an information terminal such as a smartphone, a tablet terminal, or a personal computer. The user terminal 2 includes an input device 21, a display device 22, and a communication device 23.

[0028] The input device 21 is an input interface configured to be able to accept various input operations from a user. Examples of the input device 21 include a keyboard, a mouse, and a touch panel. The display device 22 is an output interface for displaying various information to the user. The display device 22 is configured to be capable of displaying a screen S. An example of the display device 22 is a display.

[0029] The communication device 23 is an interface capable of communicating various data with the support device 1 in accordance with a predetermined standard. The support device 1 and the user terminal 2 are configured to be able to communicate with each other via the communication interface 14 and the communication device 23.

[0030] The artificial intelligence 3 is configured to generate sentences based on input information. The artificial intelligence 3 is configured to be able to accept settings related to personality. An example of the artificial intelligence 3 is a generative AI (Artificial Intelligence). Examples of generative AI include ChatGPT by OpenAI, Gemini by Google, Copilot by Microsoft, and Claude by Anthropic.

[0031] When the artificial intelligence 3 receives a request signal from the assistance device 1, it generates a generated sentence G as a response to the request signal and transmits it to the assistance device 1. The artificial intelligence 3 generates the generated sentence G based on a request included in the request signal as input information. The request included in the request signal is also called a prompt.

[0032] The database 4 has a plurality of data related to marketing. The plurality of data includes numerical data. One example of the database 4 is the fixed point of the Lifestyle Opinion Survey, which is a survey data of consumers' attitudes, provided by Hakuhodo Institute of Life and Living.

[0033] [1-1-2. Configuration of support page] The support page 50 shown in Fig. 2 is a part of a web page serving as an interface for interaction between the user and the artificial intelligence 3. Fig. 3 shows an example of the support page 50 in more detail. The support device 1 displays at least a part of the support page 50 as a screen S on the display device 22 of the user terminal 2 through the communication interface 14. The user can operate the screen S displayed on the display device 22 by the input device 21.

[0034] The support page 50 includes a first display area 51, a second display area 52, a request section 53, a selection operation section 54, and an explanatory text T. The exemplary support page 50 shown in FIG. 3 includes four first display areas 51s, 51a, 51b, and 51c as the first display area 51, and three second display areas 52a, 52b, and 52c as the second display area 52. The exemplary support page 50 includes three request sections 53a, 53b, and 53c as the request section 53, and two selection operation sections 54a and 54b as the selection operation section 54. The exemplary support page 50 includes four explanatory texts Ts, Ta, Tb, and Tc as the explanatory text T.

[0035] An explanatory text Ts is arranged at the top of the support page 50. A first display area 51s is arranged below the explanatory text Ts. Below the first display area 51s, three sets are arranged in order, from explanatory text T, first display area 51, second display area 52 and request section 53 as one set, to explanatory text Ta, first display area 51a, second display area 52a and request section 53a to explanatory text Tc, first display area 51c, second display area 52c and request section 53c.

[0036] A sidebar is provided in the left area of ​​the support page 50. The selection operation units 54a and 54b are arranged on the sidebar. 4 is an example of a screen S displaying a set of explanatory sentences T, a first display area 51, a second display area 52, and a request section 53. On the screen S, the first display area 51, the second display area 52, the request section 53, the input information I, the generated sentence G, and the explanatory sentence T are displayed.

[0037] The first display area 51 is an area that displays input information I, which is information input by an information input operation, every time the user performs an information input operation via the input device 21. In other words, the first display area 51 is an input field for the user to input the input information I.

[0038] An information input operation is, for example, an operation of inputting a sentence as input information I through an input device 21 (e.g., a keyboard, touch panel, etc.) when the first display area 51 is focused (i.e., a state in which input can be made into the first display area 51).

[0039] The input information I is not limited to text data such as sentences, and may be a file in any format. For example, the input information I may be a document file in PDF format, or an image file in JPEG format, PNG format, or the like.

[0040] The second display area 52 is an area for displaying the generated sentence G received from the artificial intelligence 3 via the communication interface 14. The generated sentence G is a sentence generated by the artificial intelligence 3 by pressing any of the buttons included in the request unit 53 described later.

[0041] The request section 53 includes at least one of a suggestion button 531, a suggestion button 532, and an evaluation button 533. In the example shown in FIG. 2, the request section 53 includes all of the suggestion button 531, the suggestion button 532, and the evaluation button 533. However, the request section 53 does not need to include all of the suggestion button 531, the suggestion button 532, and the evaluation button 533. In the example shown in FIG. 3, of the three request sections 53a, 53b, and 53c, the request section 53a includes the suggestion button 531 and the suggestion button 532, but does not include the evaluation button 533. The request section 53b includes the suggestion button 531 and the evaluation button 533, but does not include the suggestion button 532. The request section 53c includes the suggestion button 531, but does not include the suggestion button 532 and the evaluation button 533.

[0042] The request unit 53 is configured to request at least one of a suggestion, a suggestion, and an evaluation based on the input information I from the artificial intelligence 3 in order to support the thinking of the user, and to display the generated sentence G generated by the artificial intelligence 3 in the second display area 52. Details of the processing of the request unit 53 when the user operates the request unit 53 will be described later.

[0043] The selection operation unit 54 is a drop-down menu for making various settings for the artificial intelligence 3. By operating the selection operation unit 54, the user can make corresponding settings for the artificial intelligence 3.

[0044] For example, the menu items of the selection operation unit 54 may include various personalities of the artificial intelligence 3. Examples of personalities include "excellent creator" and "junior high school student creator." The process for making various settings in the artificial intelligence 3 is realized by the processor 11 based on the flowchart shown in FIG.

[0045] First, in S10, the processor 11 detects that a setting has been selected by the user operating the selection operation unit 54. For example, it detects that “Excellent Creator” has been selected by the user as the personality of the artificial intelligence 3.

[0046] Next, in S20, the processor 11 transmits a request signal including the setting to the artificial intelligence 3 through the communication interface 14. For example, the request signal transmitted to the artificial intelligence 3 includes a sentence such as "You are an excellent creator." By transmitting this request signal, a corresponding personality is set in the artificial intelligence 3. The artificial intelligence 3 generates a generated sentence G based on the subsequent request, based on the set personality.

[0047] After transmitting the request signal in S20, the processor 11 ends the process shown in FIG. The item selected in the selection operation unit 54 does not have to be immediately transmitted as the request signal to the artificial intelligence 3. The item selected in the selection operation unit 54 may be included in the request signal transmitted by the processor 11 to the artificial intelligence 3 when performing processing of the request unit 53 described later.

[0048] The item selected in the selection operation unit 54 may be included in a request signal that the processor 11 transmits to the artificial intelligence 3 when performing processing of the request unit 53 described below. With regard to a set of explanatory text T, a first display area 51, a second display area 52, and a request section 53, the first display area 51 and the second display area 52 are arranged side by side on the left and right below the explanatory text T. The first display area 51 is arranged adjacent to the right side of the second display area 52. The request section 53 is arranged between the explanatory text T and the second display area 52. The first display area 51 is configured to be able to display input information I. The second display area 52 is configured to be able to display the generated text G.

[0049] On the screen S, the first display area 51 and the second display area 52 are configured to be able to be displayed simultaneously. [1-2. Processing] A series of processes executed by the processor 11 when the user operates the request unit 53 will be described with reference to FIGS.

[0050] [1-2-1. Processing of the request section] When any of the buttons included in the request unit 53 is pressed via the communication interface 14 and the input device 21 of the user terminal 2, the processor 11 starts the process shown in FIG.

[0051] First, in S100, the processor 11 performs a request creation process to create a request signal to be transmitted to the artificial intelligence 3. In the request creation process, the processor 11 creates a request (i.e., a prompt) to be included in the request signal based on the input information I. In this embodiment, the request creation process differs depending on whether the suggestion button 531, the suggestion button 532, or the evaluation button 533 is pressed.

[0052] (A) When the suggestion button 531 is pressed At the time when the suggestion button 531 is pressed, the processor 11 includes in the request the input information I displayed in one or more first display areas 51 corresponding to the suggestion button 531, and a sentence instructing the processor 11 to suggest a decision target that the user wants to decide for the input information I. The decision target is determined in advance by the user. The processor 11 may obtain related data, which is data related to the input information I, from the storage 13 or from the database 4 by a method described later, and include the data in the request.

[0053] For example, when the characteristics of a certain product are input as input information I and the decision target is the target of the product, processor 11 creates a request including an instruction such as "Please suggest the target of this product for this content (input information)." "(Input information)" is a sentence that copies input information I. The target is the consumer group to which the product or service is to be provided.

[0054] (B) When the suggestion button 532 is pressed When the suggestion button 532 is pressed, the processor 11 includes in the request the input information I displayed in one or more first display areas 51 corresponding to the suggestion button 532, and a sentence instructing the processor 11 to present suggestions for the user to think about a decision target for the input information I.

[0055] For example, when a target of a certain product is input as input information I and the target to be determined is the target of the product, the processor 11 creates a request including an instruction such as "Please provide suggestions based on the following data for this content (input information). (Related data)" and the related data. "(Related data)" is a sentence based on the related data. The processor 11 may use related data previously stored in the storage 13, or may use data obtained from the database 4 by a method described later as the related data.

[0056] (C) When the rating button 533 is pressed When the evaluation button 533 is pressed, the processor 11 includes in the request the input information I displayed in one or more first display areas 51 corresponding to the evaluation button 533, and a sentence instructing the user to make an evaluation to allow the user to think about the decision target for the input information I.

[0057] For example, when a target of a certain product is input as input information I and the target to be determined is the target of the product, the processor 11 creates a request including an instruction such as "Please evaluate the content of (input information) based on the evaluation criteria. (Evaluation criteria)" and the evaluation criteria. The "(Evaluation criteria)" may be a copy of the evaluation criteria previously stored in the storage 13, or may be created as an evaluation criteria using related data acquired from the database 4 by a method to be described later.

[0058] Next, in S110, the processor 11 transmits the request generated in S100 to the artificial intelligence 3 as a request signal through the communication interface 14. The processing from S110 onwards is common regardless of whether the suggestion button 531, the suggestion button 532, or the evaluation button 533 is pressed.

[0059] Next, in S120, the processor 11 deletes the generated sentence G displayed in the second display area 52 from the second display area 52. If the generated sentence G is not displayed in the second display area 52, the processor 11 does not have to do anything.

[0060] Next, in S130, the processor 11 displays the generated sentence G received from the artificial intelligence 3 in the second display area 52. After that, the processor 11 ends the process shown in FIG.

[0061] In this way, each time an instruction input operation is performed via the input device 21 to instruct processing of the input information I, the processor 11 transmits a request signal to the artificial intelligence 3 via the communication interface 14 in accordance with the instruction input operation, requesting at least one of a suggestion, a suggestion, and an evaluation based on the input information I.

[0062] In this embodiment, the instruction input operation is an operation of pressing any button of the request section 53 via the input device 21 in order to instruct the artificial intelligence 3 to make at least one of a suggestion, a suggestion, and an evaluation for the input information I.

[0063] The processor 11 receives a generated sentence G regarding at least one of a proposal, a suggestion, and an evaluation generated by the artificial intelligence 3 in response to the request signal, and displays the received generated sentence G on the display device 22 of the user terminal 2 via the communication interface 14.

[0064] When the processor 11 causes a generated sentence G generated based on a new instruction input operation to be displayed in the second display area 52 while the generated sentence G is displayed in the second display area 52, the processor 11 causes the new generated sentence G to be displayed in the second display area 52 in place of the displayed generated sentence G.

[0065] [1-2-2. Request creation process using related data] 6, the processor 11 may include in the request an instruction to extract related data, which is data related to the input information I, from the database 4 via the communication interface 14, and to make at least one of a proposal, a suggestion, and an evaluation based on the input information I in consideration of the related data. Hereinafter, the request creation process using related data will be described with reference to the flowchart in FIG. 7 and FIG. 8.

[0066] When performing a request creation process using related data, when the user presses any of the buttons included in the request section 53, the processor 11 starts the process shown in FIGS. First, in S200, the processor 11 acquires a plurality of data from the database 4. The plurality of data may be data related to marketing.

[0067] Next, in S210, the processor 11 performs embedding on the input information I and each of the multiple data. Embedding is a process used in fields such as natural language processing and machine learning to convert text data such as words and sentences into a numerical vector that is easy for the artificial intelligence 3 to handle. In Fig. 8, "Emb i" is a numerical vector obtained by performing embedding on the input information I. "Emb Dj" are multiple numerical vectors obtained by performing embedding on the multiple data acquired in S200.

[0068] Next, in S220, the processor 11 calculates the similarity between the input information I and each of the multiple data. Specifically, the processor 11 calculates the cosine similarity between the numeric vector of the input information I obtained by the conversion through embedding in S210 and each of the numeric vectors of the multiple data. The similarity may be calculated by a method other than the cosine similarity.

[0069] Next, in S230, the processor 11 uses the similarity calculated in S220 to extract at least one piece of data with high similarity from the multiple pieces of data as related data. For example, the top three pieces of data with high similarity are extracted as related data. In Fig. 8, "Emb A", "Emb B" and "Emb C" are the related data extracted as the top three pieces of data with high similarity.

[0070] Next, in S240, the processor 11 creates a sentence in natural language explaining the numerical data included in the extracted related data. The sentence explaining the numerical data is, for example, a sentence that reads, "The percentage of people who answered "I like Japanese-style food" to the question, "What applies to your diet?" has dropped by about 3 points from the previous time, to 42.1% in 2022. The gender difference was about 10 points higher for women." In this case, the numerical data for "2021" is "45.1%" and the numerical data for "2022" is "42.1%" as the percentage of people who answered "I like Japanese-style food" to the question, "What applies to your diet?" The numerical data for "2022 men" is "37.1%" and the numerical data for "2022 women" is "47.1%".

[0071] As can be understood from the above description, the multiple data acquired from the database 4 in S200 may be statistical data of the response results of a group of respondents to multiple questions obtained from a lifestyle consciousness survey stored in the database 4. The multiple data may be prepared for each question. Each of the multiple data may be data that chronologically summarizes multiple surveys conducted for one question. When multiple options are prepared as answers to a question, each of the multiple data may include time-series data of the response rate for each option for a corresponding one question. The response rate for one option may include the response rate for each demographic attribute of the respondents.

[0072] Sentences explaining numerical data can be created in various ways. One example is a method in which a template containing missing values ​​is prepared in advance, and the missing values ​​are replaced with numerical data. In the above example, the missing values ​​include values ​​related to the observation year (time), the observed value (statistical value), and the amount of change in the observed value (statistical value), such as "2022," "3 points," and "42.1%."

[0073] In FIG. 8, "Text A," "Text B," and "Text C" are sentences written in natural language that explain the numerical data contained in the data corresponding to "Emb A," "Emb B," and "Emb C," respectively, among the multiple data.

[0074] Next, in S250, the processor 11 creates a request (i.e., a prompt) to be included in a request signal to be sent to the artificial intelligence 3. The request includes the input information I and the sentence created in S240. The request includes a sentence instructing the artificial intelligence 3 to make at least one of a suggestion, a suggestion, and an evaluation based on the input information I with reference to the sentence created in S240. In FIG. 8, the request includes "Text A," "Text B," and "Text C." Furthermore, the request includes a sentence instructing the artificial intelligence 3 to refer to these and provide useful suggestions regarding the input information I.

[0075] After that, the processor 11 ends the process shown in Fig. 7, and returns to the process shown in Fig. 6. In S110, the processor 11 transmits the generated request to the artificial intelligence 3 as a request signal. In this manner, the processor 11 may extract relevant data, which is data related to the input information I, from the database 4. The processor 11 may create a sentence in a natural language explaining the numerical data included in the extracted relevant data. The processor 11 may include in the request an instruction to make at least one of a suggestion, a suggestion, and an evaluation based on the input information I in light of the created sentence.

[0076] [1-3. Effects] According to the embodiment described above, the following effects can be obtained. (1a) By using the support system 100, the user can efficiently interact with the artificial intelligence 3.

[0077] A specific example of use is shown below. The example shown below is a procedure for a user to create a concept for a product called "XX tofu" while interacting with the artificial intelligence 3. A concept is the value (i.e., value proposition) that an organization provides to consumers through a product or service in marketing. A consumer is, for example, a buyer of a product or a recipient of a service. A consumer may be a customer or a consumer.

[0078] The user determines multiple factors to create a concept. The user creates a concept based on the multiple factors. In the following example, the multiple factors include "target" and "target insight" in marketing, but are not limited to these and may include other factors.

[0079] "Target" refers to the consumer group to whom a product or service is provided. For example, the target of "XX tofu" is "men and women in their 20s and 30s who are highly interested in health and nutrition."

[0080] "Target insight" represents the target's subconscious, values, and inner essential desires. For example, the target's insight for "XX tofu" above is "I want to eat a nutritious meal in the morning to feel energized. However, I'm especially busy in the morning and don't have even five minutes to spare." Hereinafter, target insight will also be referred to simply as insight.

[0081] The user creates a concept based on these multiple elements. For example, the user creates a concept such as "Nutritious XX tofu for a busy morning" based on the multiple elements in the above example.

[0082] The user uses the support system 100 to determine the above elements and concepts. In FIG. 3, the explanatory text Ts includes the sentence "Please set the characteristics of the product for which you would like to create a concept."

[0083] First, the user inputs the characteristics of the product for which the concept is to be created, via the input device 21, into the first display area 51s. The user may further input the price and place of origin of the product. For example, the user inputs the following sentence into the first display area 51s as the characteristics of "XX tofu": "XX Tofu Store is a long-established tofu store that has been in business for about 70 years. Its signature product is a firm tofu called "XX tofu". It uses 2.8 times as many soybeans as regular tofu, and is known to have very high nutritional value such as protein. On the other hand, like regular tofu, it has a low calorie content. It is generally eaten as "tofu steak" rather than as "hiyakko", and it does not easily fall apart even when used in mapo tofu, etc."

[0084] Next, the explanatory sentence Ta includes the sentence, "First, let's decide on a target." When the user presses the suggestion button 531 of the request unit 53a via the input device 21, a generated sentence Ga1 regarding a target corresponding to the feature of the product is displayed in the second display area 52a.

[0085] The generated sentence Ga1 is a generated sentence G generated by the artificial intelligence 3 using the product features input by the user in the first display area 51s as input information I. The generated sentence Ga1 represents candidate targets for the product proposed by the artificial intelligence 3. For example, the generated sentence Ga1 is the following sentence: "1. Health-conscious young generation Men and women in their 20s and 30s who are highly interested in health and nutrition. 2. Families who love cooking Families who enjoy cooking as a hobby, especially housewives and househusbands in their 30s to 50s. 3. Eco-conscious consumers This applies to all age groups, but is particularly prevalent among the younger generation."

[0086] Next, the user inputs the target of the product in the first display area 51a. The user may copy at least a part of the generated sentence Ga1 displayed in the second display area 52a to the first display area 51a. The user may add to, modify, delete, or the like the sentence copied to the first display area 51a. For example, the user copies a part of the generated sentence Ga1 and inputs the sentence "Men and women in their 20s and 30s who are highly interested in health and nutrition" in the first display area 51a.

[0087] Next, when the user presses the suggestion button 532 of the request section 53a via the input device 21, the generated sentence Ga1 corresponding to the product characteristics that was displayed in the second display area 52a is deleted, and a generated sentence Ga2 expressing a suggestion based on the content entered in the first display area 51a is newly displayed.

[0088] The generated sentence Ga2 is a generated sentence G generated by the artificial intelligence 3 using the product features input by the user in the first display area 51s and the target of the product input by the user in the first display area 51a as input information I. The generated sentence Ga2 represents a suggestion by the artificial intelligence 3 based on the data in the database 4 about the target of the product input by the user in the first display area 51a. For example, the generated sentence Ga2 is a sentence that reads, "In response to the question, 'Do you live a healthy lifestyle?', 28.5% of people in their twenties answered, 'I can't say either way,' which is a higher percentage than the overall total. This suggests that people in their twenties are still not sure whether they live a healthy lifestyle. Therefore, by emphasizing the high nutritional value and low calories of XX tofu, it will be possible to make a strong appeal to young, health-conscious couples."

[0089] The user may refer to the suggestions in the generated sentence Ga2 to modify the target of the product input in the first display area 51a. Next, the explanation text Tb includes the sentence, "Next, let's set an insight for the target." When the user presses the suggestion button 531 of the request unit 53b via the input device 21, a generated text Gb1 regarding an insight corresponding to the target of the product is displayed in the second display area 52b.

[0090] The generated sentence Gb1 is a generated sentence G generated by the artificial intelligence 3 using the product features input by the user in the first display area 51s and the target of the product input in the first display area 51a as input information I. The generated sentence Gb1 represents a candidate insight of the target of the product proposed by the artificial intelligence 3. For example, the generated sentence Gb1 is a sentence that reads, "1. I want to eat healthy meals easily, but I don't want to compromise on the quality or nutritional value of the ingredients. 2. I want to reduce the effort of cooking in my busy daily life, but I want to provide meals that consider the health of my family. 3. I want to try new ingredients and dishes, but I don't want to fail and I want my family to be happy."

[0091] Next, the user inputs an insight of the target of the product in the first display area 51b. The user may copy at least a part of the generated sentence Gb1 displayed in the second display area 52b to the first display area 51b. The user may add to, modify, delete, etc., a part of the sentence copied to the first display area 51b. For example, the user copies a part of the generated sentence Gb1 and inputs a sentence such as "I want to save the trouble of cooking in my busy daily life, but I also want to provide meals that consider the health of my family" in the first display area 51b.

[0092] Next, when the user presses the evaluation button 533 of the request section 53b via the input device 21, the generated sentence Gb1 corresponding to the target insight of the product that was displayed in the second display area 52b is deleted, and a new generated sentence Gb2 regarding the evaluation based on the content entered in the first display area 51b is displayed.

[0093] The generated sentence Gb2 is a generated sentence G generated by the artificial intelligence 3 using the input information I, which is the product features input by the user in the first display area 51s, the product target input by the user in the first display area 51a, and the product target insight input by the user in the first display area 51b. The generated sentence Gb2 represents an evaluation by the artificial intelligence 3 of the product target insight input by the user in the first display area 51b based on a predetermined evaluation criterion. The predetermined evaluation criterion is, for example, "empathy and discoverability". The generated sentence Gb2 may include, for example, "Evaluation result: The given insight is a 'correct insight'. Reason for evaluation: Empathy: The target demographic of people in their 20s and 30s is highly interested in health and beauty, so their desire for nutritious and convenient foods is likely to evoke empathy. Discovery: It can be said that the presented insight is discoverable. Many people may be aware that they cannot spend time on breakfast, but the point that "I want to eat a nutritious meal in the morning" includes a desire to take in nutrients from real ingredients rather than protein, etc. "The sentence is:

[0094] The user may refer to the evaluation of the generated sentence Gb2 and revise the insight of the target of the product input in the first display area 51b. Next, the explanatory sentence Tc includes the sentence, "We will create a concept using the elements that have been set so far." When the user presses the suggestion button 531 of the request unit 53c via the input device 21, a generated sentence Gc1 regarding the concept of the product is displayed in the second display area 52c.

[0095] The generated sentence Gc1 is a generated sentence G generated by the artificial intelligence 3 using the product features input by the user in the first display area 51s, the target of the product input in the first display area 51a, and the insight of the target of the product input in the first display area 51b as input information I. The generated sentence Gc1 represents a candidate product concept proposed by the artificial intelligence 3. For example, the generated sentence Gc1 is a sentence that reads, "Concept candidate 1: Nutritious, hassle-free healthy food; Concept candidate 2: Protect your family's health with one item; Concept candidate 3: Easy and healthy for busy people like you."

[0096] Next, the user inputs the product concept in the first display area 51c. The user may copy at least a part of the generated sentence Gc1 displayed in the second display area 52c into the first display area 51c. The user may add to, modify, delete, or the like the sentence copied into the first display area 51c. For example, the user copies a part of the generated sentence Gc1, further modifies it, and inputs the sentence "Concept: nutritious, hassle-free tofu steak" into the first display area 51c.

[0097] In this way, the user can create multiple elements for determining a product concept and the product concept itself by interacting with the artificial intelligence 3 using the assistance system 100. In the process of creating the product concept, the user can obtain at least one of a suggestion, a suggestion, and an evaluation from the artificial intelligence 3. Therefore, by using the assistance system 100, the user can receive support from the artificial intelligence 3 when thinking about various things.

[0098] (1b) When any of the buttons included in the request unit 53 is pressed, the processor 11 of the support device 1 executes the process shown in Fig. 6. As a result, the second display area 52 displays the generated sentence G generated by the artificial intelligence 3 based on the input information I.

[0099] According to such a configuration, the user can obtain the generated sentence G by pressing any button included in the request unit 53, without the user having to create a request (i.e., a prompt) to be sent to the artificial intelligence 3. This allows the user to efficiently communicate with the artificial intelligence 3.

[0100] (1c) When the processor 11 is displaying a generated sentence G in the second display area 52 and a generated sentence G based on a new instruction input operation is to be displayed in the second display area 52, the processor 11 displays the new generated sentence G in the second display area 52 in place of the displayed generated sentence G.

[0101] According to this configuration, older generated sentences G are not displayed in the second display area 52, and only the most recent generated sentences G are displayed. This makes it possible to improve the visibility of the generated sentences G displayed in the second display area 52.

[0102] (1d) A first display area 51 and a second display area 52 are arranged side by side on the left and right on a screen S. On the screen S, both the first display area 51 and the second display area 52 are configured to be able to be displayed simultaneously.

[0103] With this configuration, the user can consider the content to be input into the first display area 51 while looking at the generated sentence G displayed in the second display area 52, without scrolling the screen S, while the screen S is displayed on the display device 22. This allows the user to efficiently interact with the artificial intelligence 3.

[0104] (1e) In S100 of Fig. 6, the processor 11 may include in the request an instruction to extract related data, which is data related to the input information I, from the database 4 via the communication interface 14, and to make at least one of a proposal, a suggestion, and an evaluation based on the input information I in light of the related data. That is, in S100 of Fig. 6, the processor 11 may perform the processes shown in Figs. 7 and 8.

[0105] According to this configuration, it is possible to provide suggestions, suggestions, and evaluations based on objective related data for the input information I inputted in the first display area 51. Therefore, the user can obtain more effective suggestions, suggestions, and evaluations from the artificial intelligence 3.

[0106] (1f) The processor 11 may create a sentence in a natural language explaining the numerical data included in the extracted related data. The processor 11 may include in the request an instruction to make at least one of a suggestion, a suggestion, and an evaluation based on the input information I in consideration of the created sentence.

[0107] According to such a configuration, a sentence in a natural language explaining the numerical data can be created in a shorter time by the processor 11 instead of the artificial intelligence 3, compared to having the artificial intelligence 3 create the sentence. In addition, the content of the sentence can be more stable than when the sentence in a natural language explaining the numerical data is created by the artificial intelligence 3. This allows the user to interact with the artificial intelligence 3 efficiently.

[0108] (1g) The user can set a personality for the artificial intelligence 3 by operating the selection operation unit 54. According to such a configuration, the quality of the generated sentence G generated by the artificial intelligence 3 can be adjusted based on the personality set for the artificial intelligence 3.

[0109] [1-4. Correspondence between terms] In the above embodiment, the processor 11 corresponds to an example of a control unit, and the communication interface 14 corresponds to an example of a communication unit. Pressing any button included in the request unit 53 corresponds to an example of an instruction input operation.

[0110] 2. Other embodiments Although the embodiments of the present disclosure have been described above, it goes without saying that the present disclosure is not limited to the above-described embodiments and can take various forms.

[0111] (2a) In the above embodiment, in S120, when the generated sentence G is displayed in the second display area 52, the processor 11 deletes the generated sentence G displayed in the second display area 52 from the second display area 52. However, the processor 11 may delete the generated sentence G from the second display area 52 after saving the generated sentence G in the storage 13 as a history. When a predetermined input operation is received, the processor 11 may cause the second display area 52 to display again the history of the generated sentence G saved in the storage 13, instead of another generated sentence G displayed in the second display area 52. The predetermined input operation is, for example, a user pressing a history button arranged near the second display area 52 via the input device 21.

[0112] There may be multiple histories of generated sentences G saved in the storage 13. The generated sentence G to be redisplayed in the second display area 52 may be one selected by the user from the multiple histories. The generated sentence G to be redisplayed in the second display area 52 may be the generated sentence G corresponding to the previous or next history of the generated sentence G currently being displayed.

[0113] (2b) In the above embodiment, the first display area 51 and the second display area 52 are arranged side by side on the support page 50. However, the first display area 51 and the second display area 52 do not have to be arranged side by side on the left and right. For example, the first display area 51 and the second display area 52 may be arranged side by side vertically. The first display area 51 and the second display area 52 may be arranged adjacent to each other or spaced apart from each other. Another object may be arranged between the first display area 51 and the second display area 52.

[0114] (2c) In the above embodiment, the instruction input operation is an operation of pressing any button of the request unit 53 via the input device 21. However, the instruction input operation is not limited to this. For example, the instruction input operation may be an operation of directly instructing the artificial intelligence 3 to process the input information I via the input device 21. The processing of the input information I may be at least one of a suggestion, a suggestion, and an evaluation.

[0115] (2d) In the above embodiment, the support page 50 shown in Fig. 3 shows four first display areas 51s, 51a, 51b, and 51c as the first display area 51. Three second display areas 52a, 52b, and 52c as the second display area 52. Three request areas 53a, 53b, and 53c as the request area 53. Two selection operation areas 54a and 54b as the selection operation area 54. Four explanation sentences Ts, Ta, Tb, and Tc as the explanation sentence T are shown.

[0116] However, the number of first display areas 51, second display areas 52, and request sections 53 is not limited to these, and may be at least one. The number of selection operation sections 54 and explanatory text T may be one or more. The selection operation sections 54 and explanatory text T do not have to be provided.

[0117] (2e) As shown in FIG. 9, the support page 50 may further include at least one of an image generation button 61, a summary button 62, and an output button 63. The image generation button 61 is a button that requests the artificial intelligence 3 to generate an image based on the input information I that has already been input, and displays the image generated by the artificial intelligence 3 on the image display section 611.

[0118] When the image generation button 61 is pressed, the processor 11 transmits a request signal to the artificial intelligence 3 via the communication interface 14 and the input device 21 of the user terminal 2, requesting the artificial intelligence 3 to generate an image based on at least one of the pieces of input information I that have already been input. When the processor 11 receives an image corresponding to the request from the artificial intelligence 3, it displays the image on the image display unit 611. For example, when the image generation button 61 is pressed, an image based on the concept of the product as the input information I input to the first display area 51c in the above-mentioned usage example is displayed on the image display unit 611.

[0119] The summary button 62 is a button for requesting the artificial intelligence 3 to generate a summary of the input information I that has already been input, and for displaying the summary generated by the artificial intelligence 3 in the summary display section 621. One example of a summary is one in which the concept and multiple elements for creating the concept, and the input information I corresponding to each of the concept and multiple elements in the above-mentioned use example are summarized within a predetermined number of characters.

[0120] When the summary button 62 is pressed, the processor 11 transmits a request signal to the artificial intelligence 3 via the communication interface 14 and the input device 21 of the user terminal 2, requesting that a summary of the input information I already input be generated. When the processor 11 receives a summary corresponding to the request from the artificial intelligence 3, the processor 11 displays the summary in the summary display section 621. For example, when the summary button 62 is pressed, a table summarizing the product target as the input information I input in the first display area 51a, the product target insight as the input information I input in the first display area 51b, and the product concept as the input information I input in the first display area 51c in the above-mentioned use example is displayed in the summary display section 621. The input information I is not limited to the product target, insight, and concept, and may include other information. Other information may be included in the summary.

[0121] The output button 63 is a button for outputting a summary of the already input input information I to the output file 631. The summary to be output to the output file 631 may be obtained by acquiring the information displayed in the summary display section 621, or may be acquired by requesting the artificial intelligence 3 to newly generate a summary based on the input information I. The output file 631 may include the image displayed in the image display section 611.

[0122] As an example, when the output button 63 is pressed through the communication interface 14 and the input device 21 of the user terminal 2, the processor 11 outputs the image displayed in the image display section 611 and the content displayed in the summary display section 621 in a predetermined format. For example, when the output button 63 is pressed, an output file 631 is output as a file summarizing the product target, insight, concept, image image, and other information in the above-mentioned use example in a format as shown in Fig. 10. The output file 631 can be used as a creative brief in the advertising field.

[0123] FIG. 9 shows an example of a screen S on which an image generation button 61, an image display portion 611, a summary button 62, a summary display portion 621, and an output button 63 are displayed. (2f) In the above embodiment, the procedure for creating a concept for a product called "XX tofu" has been described as a specific use example of the support system 100. However, the use of the support system 100 is not limited to this. The support system 100 may be used to create a concept for any product or service. The support system 100 may be used to create various elements other than the concept of a product or service. The support system 100 may be used to support various thoughts performed by a user, not limited to products or services. For example, the support system 100 may be used to create the management philosophy or purpose of an organization. In this case, the user may input information about the consumers of the organization, the history of the organization, etc. as the input information I.

[0124] (2g) Multiple functions possessed by one component in the above embodiments may be realized by multiple components, or one function possessed by one component may be realized by multiple components. Multiple functions possessed by multiple components may be realized by one component, or one function realized by multiple components may be realized by one component. Part of the configurations of the above embodiments may be omitted. At least part of the configurations of the above embodiments may be added to or substituted for the configurations of other of the above embodiments.

[0125] (2h) The present disclosure may be realized in various forms other than the above-mentioned support device, such as a system including the support device as a component, a computer program for causing a computer to function as the support device, a non-transient physical recording medium such as a semiconductor memory on which the computer program is recorded, a support method, etc.

[0126] [Technical idea disclosed in this specification] [Item 1] A support device, comprising: A control unit configured to cause a display device to display a screen including a first display area and a second display area; A communication unit configured to be able to communicate with artificial intelligence; Equipped with The control unit is Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal is sent to the artificial intelligence via the communication unit in accordance with the instruction input operation, requesting at least one of a proposal, a suggestion, and an evaluation based on the input information, receiving a generated sentence relating to at least one of the proposal, the suggestion, and the evaluation, which is generated by the artificial intelligence in response to the request signal, and displaying the received generated sentence in the second display area; Run When a second generated sentence as the generated sentence generated based on a new instruction input operation is displayed in the second display area while a first generated sentence as the generated sentence is displayed in the second display area, the second generated sentence is displayed in the second display area in place of the first generated sentence that is being displayed. Support equipment.

[0127] [Item 2] Item 1, the support device comprising: The communication unit is further configured to be able to communicate with a database, The control unit is configured to extract related data, which is data related to the input information, from the database via the communication unit when transmitting the request signal to the artificial intelligence; The request signal includes a signal requesting the artificial intelligence to make at least one of the suggestion, the suggestion, and the evaluation based on the input information in light of the related data. Support equipment.

[0128] [Item 3] Item 2. The support device according to claim 1, The input information is information related to marketing, The relevant data includes marketing data. Support equipment.

[0129] [Item 4] The support device according to item 2 or 3, the control unit is configured to acquire a plurality of pieces of data relating to marketing from the database, calculate a similarity between each of the plurality of pieces of data and the input information, and extract at least one piece of data having a high similarity from the plurality of pieces of data as the related data. Support equipment.

[0130] [Item 5] The support device according to any one of items 2 to 4, The control unit is configured to generate a sentence in a natural language explaining the numerical data included in the associated data; The request signal includes a signal requesting the artificial intelligence to make at least one of the suggestion, the suggestion, and the evaluation, taking into account the sentence; Support equipment.

[0131] [Item 6] Item 5. The support device according to any one of items 1 to 5, The control unit is configured to be able to simultaneously display both the first display area and the second display area on the screen. Support equipment.

[0132] [Item 7] The support device according to any one of items 1 to 6, The artificial intelligence is configured to be able to accept settings regarding a personality, The control unit is configured to set the selected personality to the artificial intelligence each time a selection input operation for selecting the personality of the artificial intelligence is performed via the input device. Support equipment.

[0133] [Item 8] The support device according to any one of items 1 to 7, The input information is information regarding a product or service. Support equipment.

[0134] [Item 9] Item 8. The support device according to item 8, The goods or services are provided by an organization; The request signal includes a signal requesting the artificial intelligence to make at least one of the proposal, the suggestion, and the evaluation regarding the provision of value to a consumer of the organization through the product or service; Support equipment.

[0135] [Item 10] 1. A computer-implemented method for assisting a user, comprising: displaying a screen including the first display area and the second display area on a display device; Communicating with artificial intelligence, Including, The displaying step includes: Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal is sent to the artificial intelligence in accordance with the instruction input operation, requesting at least one of a proposal, a suggestion, and an evaluation based on the input information, receiving a generated sentence relating to at least one of the proposal, the suggestion, and the evaluation, generated by the artificial intelligence in response to the request signal, and displaying the received generated sentence in the second display area; Including, Displaying the generated sentence in the second display area includes, when a second generated sentence as the generated sentence generated based on a new instruction input operation is displayed in the second display area while a first generated sentence as the generated sentence is displayed in the second display area, displaying the second generated sentence in the second display area in place of the first generated sentence that is being displayed. How to help.

[0136] [Item 11] 11. A computer program for causing a computer to execute the assistance method according to item 10. [Explanation of symbols]

[0137] 1...support device, 3...artificial intelligence, 11...processor, 14...communication interface, 21...input device, 22...display device, 51, 51a, 51b, 51c, 51s...first display area, 52, 52a, 52b, 52c...second display area, 53, 53a, 53b, 53c...request section, 531...proposal button, 532...suggestion button, 533...evaluation button, G, Ga1, Ga2, Gb1, Gb2, Gc1...generated sentence, I...input information, S...screen.

Claims

1. A support device, comprising: A control unit configured to cause a display device to display a screen including a first display area and a second display area; A communication unit configured to be able to communicate with artificial intelligence; Equipped with The control unit is Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; Each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal for causing the artificial intelligence to execute one of at least two of a suggestion, a suggestion, and an evaluation based on the input information, which is specified by the user via the instruction input operation, is sent to the artificial intelligence via the communication unit, a generated sentence relating to the one of the suggestion, the suggestion, and the evaluation, which is specified by the user and is generated by the artificial intelligence in response to the request signal, and the received generated sentence is displayed in the second display area; Run When a second generated sentence as the generated sentence generated based on a new instruction input operation is to be displayed in the second display area while a first generated sentence as the generated sentence is being displayed in the second display area, the second generated sentence is displayed in the second display area in place of the first generated sentence that is being displayed. Support equipment.

2. A support device, comprising: A control unit configured to cause a display device to display a screen including a first display area and a second display area; A communication unit configured to be able to communicate with artificial intelligence; Equipped with The control unit is Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal is sent to the artificial intelligence via the communication unit in accordance with the instruction input operation, requesting at least one of a proposal, a suggestion, and an evaluation based on the input information, receiving a generated sentence relating to at least one of the proposal, the suggestion, and the evaluation, which is generated by the artificial intelligence in response to the request signal, and displaying the received generated sentence in the second display area; Run When a second generated sentence as the generated sentence generated based on a new instruction input operation is to be displayed in the second display area while a first generated sentence as the generated sentence is being displayed in the second display area, the second generated sentence is displayed in the second display area in place of the first generated sentence that is being displayed, The communication unit is further configured to be able to communicate with a database, The control unit is configured to extract related data, which is data related to the input information, from the database via the communication unit when transmitting the request signal to the artificial intelligence, and to create a sentence in natural language explaining the numerical data included in the related data; The request signal includes a signal requesting the artificial intelligence to make at least one of the suggestion, the suggestion, and the evaluation, taking into account the sentence. Support equipment.

3. The support device according to claim 1 , The communication unit is further configured to be able to communicate with a database, The control unit is configured to extract related data, which is data related to the input information, from the database via the communication unit when transmitting the request signal to the artificial intelligence; The request signal includes a signal requesting the artificial intelligence to make one of the suggestions, the suggestions, and the evaluations based on the input information, designated by the user, in light of the related data. Support equipment.

4. An assistance device as described in claim 2 or claim 3, The input information is marketing information, The relevant data includes marketing data. Support equipment.

5. The support device according to claim 4, the control unit is configured to acquire a plurality of pieces of data relating to marketing from the database, calculate a similarity between each of the plurality of pieces of data and the input information, and extract at least one piece of data having a high similarity from the plurality of pieces of data as the related data. Support equipment.

6. The support device according to claim 1 or 2, The control unit is configured to be able to simultaneously display both the first display area and the second display area on the screen. Support equipment.

7. The support device according to claim 1 or 2, The artificial intelligence is configured to be able to accept settings regarding a personality, The control unit is configured to set the selected personality to the artificial intelligence each time a selection input operation for selecting the personality of the artificial intelligence is performed via the input device. Support equipment.

8. The support device according to claim 1 or 2, The input information is information regarding a product or service. Support equipment.

9. The support device according to claim 8, The goods or services are provided by a business; The request signal includes a signal requesting the artificial intelligence to make at least one of the proposal, the suggestion, and the evaluation regarding the provision of value to the customer of the company through the product or the service; Support equipment.

10. 1. A computer-implemented method for assisting a user, comprising: displaying a screen including the first display area and the second display area on a display device; Communicating with artificial intelligence, Including, The displaying step includes: Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; Each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal is sent to the artificial intelligence to cause the artificial intelligence to execute one of at least two of a suggestion, a suggestion, and an evaluation based on the input information, which is specified by the user through the instruction input operation, and a generated sentence relating to the one of the suggestion, the suggestion, and the evaluation, which is generated by the artificial intelligence in response to the request signal, is received, and the received generated sentence is displayed in the second display area; Including, Displaying the generated sentence in the second display area includes, when a second generated sentence as the generated sentence generated based on a new instruction input operation is displayed in the second display area while a first generated sentence as the generated sentence is displayed in the second display area, displaying the second generated sentence in the second display area in place of the first generated sentence that is being displayed. How to help.

11. A computer program for causing a computer to execute the support method according to claim 10.

12. A computer-implemented method for assisting a user, comprising: displaying a screen including the first display area and the second display area on a display device; Communicating with artificial intelligence, Including, The displaying step includes: Each time an information input operation is performed on the first display area via an input device configured to be able to receive an input operation from a user, input information that is information input by the information input operation is displayed on the first display area; each time an instruction input operation is performed via the input device to instruct processing of the input information, a request signal is sent to the artificial intelligence in accordance with the instruction input operation, requesting at least one of a proposal, a suggestion, and an evaluation based on the input information, receiving a generated sentence relating to at least one of the proposal, the suggestion, and the evaluation, generated by the artificial intelligence in response to the request signal, and displaying the received generated sentence in the second display area; Including, displaying the generated sentence in the second display area includes, when a second generated sentence as the generated sentence generated based on a new instruction input operation is displayed in the second display area while a first generated sentence as the generated sentence is displayed in the second display area, displaying the second generated sentence in the second display area in place of the first generated sentence that is being displayed; said communicating further comprising communicating with a database; The displaying includes, when the request signal is sent to the artificial intelligence, extracting related data that is data related to the input information from the database, and creating a sentence in natural language explaining the numerical data included in the related data; The request signal includes a signal requesting the artificial intelligence to make at least one of the suggestion, the suggestion, and the evaluation, taking into account the sentence. How to help.

13. A computer program for causing a computer to execute the assistance method described in claim 12.

Images