Parking lot management system, parking lot management method, and parking lot management program

Abstract

Provided is a parking lot management system (100) capable of further improving convenience. A parking lot terminal (200) is provided with a face image acquisition unit (202) that acquires a first face image captured of a user driving a vehicle entering a parking lot and a second face image captured of a user driving a vehicle exiting the parking lot, and a server (300) is provided with: a user information storage unit (301) that stores identification information, registered face information, and destination information of users in advance; an entry processing unit (303) that, when a vehicle enters the parking lot, transmits temporary password information to a user terminal (400) and stores identification information and the password information in an entry information storage unit (302) if the first face image matches the registered face information; and an exit processing unit (305) that, when a vehicle exits the parking lot, performs authentication using the temporary password information if the second face image matches the registered face information and the entry information storage unit (302) does not store the user's identification information for the exit.

Description

[Technical field]

[0001] The present invention relates to a parking lot management system, a parking lot management method, and Parking Management Program Regarding. [Background technology]

[0002] As the use of car-sharing services becomes more widespread and self-driving vehicles become more common, personal ownership of cars and parking spaces is expected to decrease, leading to increased demand for hourly parking spaces, such as coin parking lots.

[0003] However, hourly parking lots have long had problems such as the costs of payment equipment and issuing parking tickets, users losing their parking tickets, and users driving their vehicles too close to the payment equipment when issuing parking tickets and paying for them, resulting in collisions between the vehicle and the payment equipment.

[0004] Patent Document 1 describes a parking lot management system that does not require the management of parking lots using parking tickets. Specifically, the parking lot management system described in Patent Document 1 photographs the faces of passengers in vehicles entering the parking lot to create facial data, and stores the facial data and time information in a database. When the vehicle leaves the parking lot, the system photographs the faces of the passengers to create facial data, which is then compared with the facial data stored in the database. Then, the system notifies the passengers of the parking fee based on the time information of the facial data that matches the facial data at the time of exit from among the facial data stored in the database, and allows the vehicle to exit once payment has been made. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2006-338479 A Summary of the Invention [Problem to be solved by the invention]

[0006] However, in the method described in Patent Document 1, if the facial data captured when the vehicle enters the parking lot does not match the facial data captured when the vehicle leaves the parking lot, settlement cannot be made. Therefore, for example, it may not be possible to handle a case where a husband enters a vehicle into a parking lot and a wife leaves the vehicle from the parking lot.

[0007] The object of the present disclosure is to provide a parking lot management system, a parking lot management method, and Parking Management Program The purpose of this invention is to provide [Means for solving the problem]

[0008] A parking lot management system according to a first aspect of the present invention comprises a parking lot terminal installed in a parking lot, a user terminal carried by a user, and a server capable of communicating with the parking lot terminal and the user terminal, the parking lot terminal comprises a face image acquisition unit that acquires a first face image of a user driving a vehicle entering the parking lot and a second face image of a user driving a vehicle exiting the parking lot, the server comprises a user information storage unit that stores in advance at least a user's identification information, the user's registered face information, and destination information of the user terminal carried by the user in association with each other, and a server that stores, when a vehicle enters the parking lot, a first face image that matches the registered face information stored in the user information storage unit, and when a match occurs, transmits temporary password information to the user terminal, and stores at least the identification information as entry information. an entry processing unit that associates the second face image with the temporary PIN and stores it in an entry information storage unit; and when the vehicle exits the parking lot, it determines whether the second face image matches the registered face information stored in the user information storage unit, and if they match and the identification information of the user at the time of exit is stored in the entry information storage unit, it performs a parking fee payment process for the user associated with the registered face information; and if they match and the identification information of the user at the time of exit is not stored in the entry information storage unit, it acquires the temporary PIN input by the user at the parking lot terminal, and if the acquired temporary PIN matches the temporary PIN stored in the entry information storage unit, it performs the parking fee payment process for the user associated with the temporary PIN.

[0009] A parking lot management method according to a second aspect of the present invention includes a server capable of communicating with a parking lot terminal installed in a parking lot and a user terminal carried by a user, which stores in advance at least a user's identification information, registered face information of the user, and destination information of the user terminal carried by the user in association with each other, and when a vehicle enters the parking lot, determines whether a first face image of the user driving the vehicle entering the parking lot, acquired by the parking lot terminal, matches the registered face information, and if they match, transmits temporary secret information to the user terminal and stores at least the identification information and the temporary secret information in association with each other as entry information, and when the vehicle leaves the parking lot, The method determines whether a second facial image acquired by the terminal of a user driving a vehicle exiting the parking lot matches the registered facial information, and if there is a match and the identification information of the user at the time of exit is included in the entry information, performs payment processing of the parking fee for the user associated with the registered facial information, and if there is a match and the identification information of the user at the time of exit is not included in the entry information, acquires the temporary PIN entered by the user into the parking lot terminal, and if the acquired temporary PIN matches the stored temporary PIN, performs payment processing of the parking fee for the user associated with the temporary PIN.

[0010] According to the third aspect of the present invention Parking Management Programthe process of storing in advance in a server capable of communicating with a parking lot terminal installed in a parking lot and a user terminal carried by a user, at least a user's identification information, registered face information of the user, and destination information of the user terminal carried by the user in association with each other; determining whether a first face image of a user driving a vehicle entering the parking lot, which is acquired by the parking lot terminal, matches the registered face information when a vehicle enters the parking lot, and if so, transmitting temporary password information to the user terminal and storing at least the identification information and the temporary password in association with each other as entry information; and a process of storing by the parking lot terminal when the vehicle leaves the parking lot. a process of determining whether a second face image of a user driving a vehicle exiting the parking lot, which is acquired by the user inputting the temporary password input information, matches the registered face information, and if the second face image matches and the identification information of the user at the time of exit is included in the entry information, performing a payment process for the parking fee for the user associated with the registered face information; and if the second face image matches and the identification information of the user at the time of exit is not included in the entry information, acquiring the temporary password input by the user at the parking lot terminal, and if the acquired temporary password matches the stored temporary password, performing a payment process for the parking fee for the user associated with the temporary password. Run . Effect of the Invention

[0011] A parking lot management system and a parking lot management method that can further improve convenience, Parking Management Program can be provided. [Brief description of the drawings]

[0012] [Figure 1] 1 is a block diagram showing an example of a parking lot management system according to the present invention. [Diagram 2] FIG. 1 is a block diagram showing an example of a parking lot management system according to a first embodiment of the present invention. [Diagram 3] FIG. 2 is a diagram showing an example of a data table of a user information storage unit according to the first embodiment of the present invention. [Figure 4] 13 is a diagram showing another example of the data table in the user information storage unit according to the first embodiment of the present invention. FIG. [Diagram 5] FIG. 2 is a diagram showing an example of a data table of an admission information storage unit according to the first embodiment of the present invention. [Figure 6] FIG. 4 is a diagram showing an example of a data table in a purchase history storage unit according to the first embodiment of the present invention. [Figure 7] 3 is a flowchart showing an example of a parking lot management method according to the first embodiment of the present invention. [Figure 8] 3 is a flowchart showing an example of a parking lot management method according to the first embodiment of the present invention. [Figure 9] FIG. 2 is a diagram showing an example of a parking lot terminal according to the first embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Fig. 1 is a block diagram showing an example of a parking lot management system 100 according to the present invention. As shown in Fig. 1, the parking lot management system 100 includes a parking lot terminal 200 installed in a parking lot, a server 300, and a user terminal 400 carried by a user. The server 300 is capable of communicating with the parking lot terminal 200 and the user terminal 400.

[0014] The parking lot terminal 200 includes a face image acquisition unit 202 . The face image acquisition unit 202 acquires a first face image captured of a user driving a vehicle entering a parking lot, and a second face image captured of a user driving a vehicle exiting the parking lot.

[0015] The server 300 includes a user information storage unit 301 , an entrance information storage unit 302 , an entrance processing unit 303 , and an exit processing unit 305 .

[0016] The user information storage unit 301 stores user information in advance. The user information is information in which at least the user's identification information, the registered face information of the user, and the destination information of the user terminal 400 owned by the user are associated with each other. Here, the registered face information may be a face image of the user, or may be a feature amount extracted from the face image. Moreover, the destination information is, for example, an email address of the user terminal 400 owned by the user.

[0017] The entrance information storage unit 302 stores the entrance information. The entrance information is information in which at least the user's identification information and temporary password information (described later) are associated with each other. In addition, when the server 300 manages multiple parking lots or multiple entrances, the entrance information may include the identification information of the parking lot terminal.

[0018] The entrance processing unit 303 determines whether or not the first face image acquired by the parking lot terminal 200 matches the registered face information stored in the user information storage unit 301 when the vehicle enters the parking lot. Furthermore, when the first face image acquired by parking lot terminal 200 matches the registered face information stored in user information storage unit 301, entrance processing unit 303 transmits temporary password information to user terminal 400 of the user, and stores the entrance information in entrance information storage unit 302. Here, the password information is, for example, a character string that combines letters, numbers, symbols, etc.

[0019] When the vehicle exits the parking lot, the exit processing unit 305 determines whether the second face image acquired by the parking lot terminal 200 matches the registered face information stored in the user information storage unit 301 or not.

[0020] In addition, when the second face image acquired by the parking lot terminal 200 matches the registered face information stored in the user information storage unit 301 and the identification information of the user at the time of exit is stored in the entrance information storage unit 302, the exit processing unit 305 performs a payment process of the parking fee for the user associated with the registered face information in the user information storage unit 301. Specifically, the exit processing unit 305 first determines whether the second face image acquired by the parking lot terminal 200 matches the registered face information stored in the user information storage unit 301. When the second face image matches the registered face information stored in the user information storage unit 301, the exit processing unit 305 acquires the identification information corresponding to the registered face information from the user information storage unit 301 as the identification information of the user at the time of exit. Next, the exit processing unit 305 determines whether the identification information is stored in the entrance information storage unit 302. If the identification information is stored in the entrance information storage unit 302, the exit processing unit 305 performs a parking fee payment process for the user associated with the registered face information in the user information storage unit 301.

[0021] In addition, the exit processing unit 305 detects the parking lot terminal 200 The second face image If it matches the registered face information stored in the user information storage unit 301 and the user's identification information at the time of exit is not stored in the entrance information storage unit 302, the temporary PIN entered by the user at the parking lot terminal is obtained, and if the obtained temporary PIN matches the temporary PIN stored in the entrance information storage unit 302, the exit processing unit 305 performs parking fee payment processing for the user associated with the temporary PIN.

[0022] According to the parking lot management system 100 according to the present invention described above, the user information storage unit 301 prestores user information in which at least the user's identification information, the registered face information of the user, and the destination information of the user terminal 400 carried by the user are associated with each other. The face image acquisition unit 202 of the parking lot terminal 200 acquires a first face image of a user driving a vehicle entering the parking lot and a second face image of a user driving a vehicle leaving the parking lot. If the first face image matches the registered face information, the server 300 transmits temporary password information to the user terminal 400. If the second face image matches the registered face information and the user's identification information at the time of leaving is not stored in the entry information storage unit 302, the server 300 performs authentication using the temporary password information. In other words, if the user who leaves the vehicle from the parking lot is a user who is pre-stored in the user information storage unit 301 and is different from the user who entered the vehicle into the parking lot, the server 300 performs authentication using the temporary password. Therefore, even if the user who enters the vehicle into the parking lot and the user who exits the vehicle from the parking lot are different, the server 300 can perform payment processing. This makes it possible to provide a parking lot management system 100 that can further improve convenience.

[0023] [Embodiment 1] A parking lot management system 100A according to the first embodiment of the present invention will be described. FIG. 2 is a diagram showing an example of the parking lot management system 100A according to the first embodiment. As shown in FIG. 2, the parking lot management system 100A includes a parking lot terminal 200A installed in a parking lot, a server 300A, and a user terminal 400A carried by a user. The server 300A is capable of communicating with the parking lot terminal 200A and the user terminal 400A. Although not shown in FIG. 2, the server 300A and a plurality of user terminals 400 are capable of communicating with each other. Furthermore, the server 300A and a plurality of parking lot terminals 200A may be capable of communicating with each other. That is, the server 300A may perform parking lot management in a plurality of parking lots.

[0024] Parking lot terminal 200A includes vehicle sensor unit 201, face image acquisition unit 202, display unit 203, and voice recognition unit 204. Parking lot terminal 200A is installed, for example, at the entrance where vehicles enter the parking lot and at the exit where vehicles exit. When the entrance where vehicles enter the parking lot and the exit where vehicles exit are the same, parking lot terminal 200A is installed at the entrance / exit of the parking lot. Furthermore, parking lot terminal 200A may be installed near the service entrance through which users of the parking lot pass. Furthermore, parking lot terminal 200A may be a tablet terminal installed in these locations.

[0025] The vehicle sensor unit 201 detects vehicles entering and exiting the parking lot. The vehicle sensor unit 201 is, for example, a sonic sensor provided at the entrance and exit of the parking lot. When the vehicle sensor unit 201 detects a vehicle, the parking lot terminal 200A transmits the vehicle detection signal to the server 300A in association with the parking lot terminal ID 302A (described later) of the parking lot terminal 200A.

[0026] The face image acquisition unit 202 acquires a first face image of a user driving a vehicle entering a parking lot and a second face image of a user driving a vehicle exiting the parking lot. The face image acquisition unit 202 is, for example, a camera installed at the entrance and exit of the parking lot. The parking lot terminal 200A transmits the first face image and the second face image acquired by the face image acquisition unit 202 to the server 300A in association with the parking lot terminal ID 302A. More specifically, the parking lot terminal 200A transmits the first face image with an entry flag set to the server 300A in association with the parking lot terminal ID 302A. The parking lot terminal 200A also transmits the second face image with an exit flag set to the server 300A in association with the parking lot terminal ID 302A. By setting the entry flag or the exit flag, the server 300A side can identify whether the face image transmitted from the parking lot terminal 200A is the first face image or the second face image.

[0027] The display unit 203 is, for example, a liquid crystal display, an organic EL display, etc., and displays parking fees, etc. The display unit 203 may also be a touch panel display, and may display predetermined items in a selectable manner.

[0028] The voice recognition unit 204 recognizes the voice of the user. Then, the user may input predetermined information to the parking lot terminal 200A by voice. For example, the user may input a temporary password to the parking lot terminal 200A by voice. This can prevent the user from touching the display unit 203, which is a touch display, and can improve user convenience. In addition, it is possible to prevent infection. The parking lot terminal 200 transmits a voice signal based on the voice recognized by the voice recognition unit 204 to the server 300A in association with the parking lot terminal ID 302A.

[0029] The server 300A includes a user information storage unit 301, an entrance information storage unit 302, an entrance processing unit 303, a purchase history storage unit 304, and an exit processing unit 305.

[0030] The user information storage unit 301 stores user information in advance. FIG. 3 shows an example of a data table of the user information storage unit 301. As shown in FIG. 3, the user information storage unit 301 stores, as user information, for example, a user ID 301A as identification information of a user, registered face information 301B of the user, destination information 301C of the user terminal 400A held by the user, and payment information 301D necessary for the user to pay a parking fee, in association with each other. Here, the user ID 301A is, for example, a character string combining letters, numbers, symbols, etc. for identifying a user. The payment information 301D is information such as a card number that can be used to pay a parking fee. The registered face information 301B may be a face image of the user, or may be a feature extracted from the face image. The feature may be extracted using an algorithm such as SIFT (Scale-Invariant Feature Transform) or HOG (Histograms of Oriented Gradients). Moreover, the destination information 301C is, for example, an email address, a telephone number, etc. of the user terminal 400 owned by the user. In the following explanation, an email address will be taken as an example of the destination information 301C.

[0031] Also, the user information storage unit 301 may store registered face information of a plurality of users in association with one user ID 301A, destination information 301C, and payment information 301D. For example, as shown in FIG. 4, the user information storage unit 301 may store one user ID 301A, registered face information (A) 301B, registered face information (B) 301E, one destination information 301C, and one payment information 301D in association with one another. This eliminates the need for the husband and wife to separately register user information in advance in the server 300A when, for example, a married couple uses one vehicle. Note that the number of registered face information stored in the user information storage unit 301 in association with one user ID 301A, destination information 301C, and payment information 301D is not limited to that shown in FIG. 3 and FIG. 4, and it goes without saying that three or more pieces of registered face information may be stored.

[0032] The entrance information storage unit 302 stores the entrance information. FIG. 5 shows an example of a data table of the entrance information storage unit 302. As shown in FIG. 5, the entrance information storage unit 302 stores, as the entrance information, for example, a parking lot terminal ID 302A as identification information of the parking lot terminal 200A, a user ID 302B, a temporary password 302C (described later), and an entrance time 302D that is the time when the vehicle entered the parking lot, in association with each other. Here, the parking lot terminal ID 302A is a character string that combines letters, numbers, symbols, etc. for identifying the parking lot terminal 200A. Note that even if separate parking lot terminals 200A are installed at the entrance and exit of the parking lot, the parking lot terminal ID 302A of the parking lot terminals 200A installed at the entrance and exit of the same parking lot is the same.

[0033] When a vehicle enters a parking lot, entrance processing unit 303 judges whether or not a first face image acquired by parking lot terminal 200A matches registered face information 301B stored in user information storage unit 301. Specifically, when a vehicle detection signal and a first face image are transmitted from parking lot terminal 200A, entrance processing unit 303 judges whether or not the first face image matches registered face information 301B stored in user information storage unit 301. By entrance processing unit 303 performing authentication processing of the first face image when a vehicle detection signal is transmitted, it is possible to prevent entrance processing from being performed erroneously, for example, when a face image is acquired when a user who has got out of a vehicle passes in front of parking lot terminal 200A to retrieve something left behind in the parked vehicle.

[0034] Also, as shown in FIG. 4, when the user information storage unit 301 stores registered face information of multiple users (e.g., registered face information (A) 301B, registered face information (B) 301E) associated with one user ID 301A, the entrance processing unit 303 may determine whether the first face image matches any of the multiple registered face information.

[0035] When the first face image acquired by the parking lot terminal 200A matches the registered face information 301B stored in the user information storage unit 301, the entrance processing unit 303 transmits the temporary password 302C to the user terminal 400A of the user, and stores the entrance information in the entrance information storage unit 302. Specifically, the server 300A transmits the temporary password to the email address 301C associated with the registered face information 301B stored in the user information storage unit 301. Here, the password 302C is, for example, a character string combining letters, numbers, symbols, and the like. The entrance processing unit 303 may generate the temporary password 302C for each parking lot terminal 200A. In addition, the server 300A stores the parking lot terminal ID 302A, the user ID 302B, the temporary password 302C, and the entrance time 302D of the parking lot terminal 200A in the entrance information storage unit 302 as the entrance information. The server 300A stores the user ID 301A associated with the registered face information 301B in the entrance information storage unit 302 as the user ID 302B.

[0036] If the first face image acquired by the parking lot terminal 200A does not match the registered face information 301B stored in the user information storage unit 301, the entrance processing unit 303 may register the user information and then perform the above-mentioned entrance processing. Specifically, the entrance processing unit 303 displays, for example, an input field for inputting an email address 301C and payment information 301D on the display unit 203 of the parking lot terminal 200A. Then, the entrance processing unit 303 associates the user ID 301A, the first face image or the feature extracted from the first face image as the registered face information 301B, the email address 301C input by the user into the input field, and the payment information 301D input by the user into the input field, and stores them in the user information storage unit 301. After that, the entrance processing unit 303 transmits the temporary password information 302C to the user terminal 400A in the same manner as described above, and stores the entrance information in the entrance information storage unit 302.

[0037] The purchase history storage unit 304 stores a purchase history of a user who parked a vehicle in a parking lot and made a purchase at a store affiliated with the parking lot while the vehicle was parked in the parking lot, in association with a user ID as identification information of the user. FIG. 6 shows an example of a data table of the purchase history storage unit 304. As shown in FIG. 6, the purchase history storage unit 304 stores, for example, a user ID 304A, a name 304B of the store where the user made a purchase, a purchase amount 304C, and a purchase date and time 304D in association with each other. Specifically, the server 300A and a store terminal (not shown) installed in the store are capable of communicating with each other, and when a user makes a purchase at the store, the store terminal transmits the user ID 304A, the name 304B of the store where the purchase was made, the purchase amount 304C, and the purchase date and time 304D in association with each other to the server 300A. The user's user ID 304A may be transmitted from the user terminal 400A to the store terminal when the user makes a purchase at the store.

[0038] When the vehicle leaves the parking lot, the exit processing unit 305 judges whether or not the second face image acquired by the parking lot terminal 200A matches the registered face information 301B stored in the user information storage unit 301. Specifically, when a vehicle detection signal and a second face image are transmitted from the parking lot terminal 200A, the exit processing unit 305 judges whether or not the second face image matches the registered face information 301B stored in the user information storage unit 301. By the exit processing unit 305 performing authentication processing of the second face image when a vehicle detection signal is transmitted, for example, when a face image is acquired when a user who has got off the vehicle passes in front of the parking lot terminal 200A to retrieve something left behind in the parked vehicle, it is possible to prevent the exit processing from being performed erroneously.

[0039] When the second face image acquired by parking lot terminal 200A matches registered face information 301B stored in user information storage unit 301, and the user ID of the user at the time of exit is stored in entrance information storage unit 302, exit processing unit 305 performs a payment process of the parking fee for the user associated with registered face information 301B in user information storage unit 301. Specifically, exit processing unit 305 first determines whether or not the second face image acquired by parking lot terminal 200 matches registered face information 301B stored in user information storage unit 301. When the second face image matches registered face information 301B stored in user information storage unit 301, exit processing unit 305 acquires user ID 301A associated with registered face information 301B from user information storage unit 301 as the user ID of the user at the time of exit. Next, the exit processing unit 305 judges whether the user ID 301A is included in the user ID 302B stored in the entrance information storage unit 302. If the user ID 301A is included in the user ID 302B stored in the entrance information storage unit 302, the exit processing unit 305 performs a parking fee payment process using the payment information 301D associated with the user ID 301A in the user information storage unit 301.

[0040] The exit processing unit 305 also determines the parking fee based on the entrance time 302D stored in the entrance information storage unit 302, the purchase history stored in the purchase history storage unit 304, and the exit time (current time). Specifically, the exit processing unit 305 searches the entrance information storage unit 302 based on the parking lot terminal ID 302A of the parking lot terminal 200A and the user ID 302B that is the same as the user ID 301A associated with the registered face information 301B. Then, the exit processing unit 305 determines the parking fee based on the entrance time 302D associated with the parking lot terminal ID 302A and the user ID 302B in the entrance information storage unit 302, and the exit time (current time). Furthermore, the exit processing unit 305 searches the purchase history storage unit 304 for the user ID 304A that is the same as the user ID 301A associated with the registered face information 301B, for example. Then, the exit processing unit 305 performs a discount process on the parking fee according to the purchase amount 304C and purchase date and time 304D associated with the user ID 304A in the purchase history storage unit 304.

[0041] When the second face image acquired by the parking lot terminal 200A matches the registered face information 301B stored in the user information storage unit 301, and the user ID 302B of the user at the time of exit is not stored in the entry information storage unit 302, the exit processing unit 305 acquires the temporary password input by the user in the parking lot terminal 200A. Specifically, the exit processing unit 305 displays a message requesting the input of the temporary password and an input field for the temporary password on the display unit 203 of the parking lot terminal 200A. The user may input the temporary password into the parking lot terminal 200A by voice. In addition, when the temporary password 302C is generated for each parking lot terminal 200A in the entry process, the exit processing unit 305 also acquires the parking lot terminal ID from the parking lot terminal 200A.

[0042] In addition, if the second face image acquired by the parking lot terminal 200A does not match the registered face information 301B stored in the user information storage unit 301, the exit processing unit 305 acquires the temporary PIN information entered by the user in the parking lot terminal 200A, as described above.

[0043] Then, the exit processing unit 305 judges whether the acquired temporary password matches the temporary password 302C stored in the entry information storage unit 302. If they match, the exit processing unit 305 performs a payment process of the parking fee for the user associated with the temporary password 302C. In addition, in the entry process, if the temporary password 302C is generated for each parking lot terminal 200A, the exit processing unit 305 judges whether the acquired temporary password and parking lot terminal ID match the temporary password 302C and parking lot terminal ID 302A stored in the entry information storage unit 302. Then, the exit processing unit 305 searches the user information storage unit 301 for the user ID 301A that is the same as the user ID 302B associated with the temporary password 302C. Then, the exit processing unit 305 performs a payment process of the parking fee using the payment information 301D associated with the user ID 301A in the user information storage unit 301.

[0044] The exit processing unit 305 also determines the parking fee based on the entry time 302D stored in the entry information storage unit 302, the purchase history stored in the purchase history storage unit 304, and the exit time (current time). Specifically, the exit processing unit 305 determines the parking fee based on the entry time 302D associated with the temporary password 302C in the entry information storage unit 302 and the exit time (current time). Furthermore, the exit processing unit 305 searches the purchase history storage unit 304 for a user ID 304A that is the same as the user ID 302B associated with the temporary password 302C. The exit processing unit 305 then performs a discount process on the parking fee according to the purchase amount 304C and purchase date and time 304D associated with the user ID 304A in the purchase history storage unit 304.

[0045] Furthermore, when the payment process of the parking fee is completed, the exit processing unit 305 deletes the entry information from the entry information storage unit 302. Alternatively, when the payment process of the parking fee is completed, the exit processing unit 305 may set a handled flag in the entry information storage unit 302 in association with the parking lot terminal ID 302A, user ID 302B, temporary PIN 302C, and entry time 302D for which the payment process has been completed. The entry information for which the handled flag has been set will be excluded from the search targets of the exit processing unit 305 from the next time.

[0046] The user terminal 400A includes a parking lot application 401, which is an application for using the parking lot management system 100A, and a display unit 402. The user terminal 400A may execute the parking lot application 401 to cause the display unit 402 to display temporary password information transmitted from the server 300A. The user terminal 400A may also execute the parking lot application 401 to register user information in the server 300A. Specifically, the user terminal 400A may execute the parking lot application 401 to cause the user terminal 400A to transmit the registered face information 301B, the email address 301C, and the payment information 301D to the server 300A, which may then be stored in the user information storage unit 301 in the server 300A. The user terminal 400A may also execute the parking lot application 401 to cause the user terminal 400A to transmit the user's identification information (user ID) to the store terminal when the user makes a purchase in a store.

[0047] Next, a parking lot management method in the parking lot management system 100A according to the first embodiment will be described with reference to FIGS. First, the vehicle sensor unit 201 of the parking lot terminal 200A installed at the entrance of the parking lot detects a vehicle entering the parking lot (step S101).

[0048] Next, the face image acquisition unit 202 of the parking lot terminal 200A captures a face image of the user who drives the vehicle and acquires a first face image (step S102). For example, the parking lot terminal 200A is installed on the driver's seat side of a vehicle at the entrance of the parking lot, and the face image acquisition unit 202 captures the face of the user with the driver's seat window of the vehicle temporarily stopped at the entrance of the parking lot lowered. FIG. 9 shows the face image acquisition unit 202 and the display unit 203 of the parking lot terminal 200A installed on the driver's seat side of a vehicle at the entrance of the parking lot. For example, as shown in FIG. 9, the face image acquisition unit 202 is disposed on the upper side of the display unit 203. Then, the display unit 203 displays a shooting frame 203A for specifying the position of the user's face, a message 203B for acquiring a face image, and the like, and the face image acquisition unit 202 captures the user. Then, the parking lot terminal 200A transmits the parking lot terminal ID of the parking lot terminal 200A, the vehicle detection signal, and the first face image with the entry flag set to the server 300A.

[0049] Next, the entrance processing unit 303 of the server 300A judges whether or not there is registered face information 301B in the user information storage unit 301 that matches the first face image (step S103).

[0050] In step S103, if there is no registered face information 301B in the user information storage unit 301 that matches the first face image (step S103; No), the entrance processing unit 303 registers the user information (step S104) and proceeds to the processing of step S105.

[0051] In step S103, if the user information storage unit 301 has registered face information 301B matching the first face image (step S103; Yes), the entrance processing unit 303 transmits a temporary password to the user terminal 400A (step S105) and stores the entrance information in the entrance information storage unit 302 (step S106). Specifically, the entrance processing unit 303 associates the parking lot terminal ID received in step S102, the user ID 301A associated with the registered face information 301B matching the first face image in the user information storage unit 301, the temporary password, and the entrance time, and stores them in the entrance information storage unit 302. The entrance processing unit 303 may generate temporary password 302C for each parking lot terminal 200A.

[0052] Next, the vehicle sensor unit 201 of the parking lot terminal 200A installed at the entrance of the parking lot detects a vehicle exiting the parking lot (step S107).

[0053] Next, the facial image acquisition unit 202 of the parking lot terminal 200A captures a facial image of the user driving the vehicle in the same manner as in step S102, and acquires a second facial image (step S108). Then, the parking lot terminal 200A transmits the parking lot terminal ID of the parking lot terminal 200A, the vehicle detection signal, and the second facial image with the exit flag set to the server 300A.

[0054] Next, the exit processing unit 305 of the server 300A judges whether or not there is registered face information 301B that matches the second face image in the user information storage unit 301 (step S109).

[0055] In step S109, if the entrance information storage unit 302 has registered face information 301B that matches the second face image (step S109; Yes), the exit processing unit 305 judges whether the entrance information of the user at the time of exit exists in the entrance information storage unit 302 (step S110). Specifically, the exit processing unit 305 judges whether the user ID of the user at the time of exit is stored in the entrance information storage unit 302. More specifically, the exit processing unit 305 acquires the user ID 301A associated with the registered face information 301B from the user information storage unit 301 as the user ID of the user at the time of exit. Next, the exit processing unit 305 judges whether the user ID 301A is included in the user ID 302B stored in the entrance information storage unit 302. Then, if the user ID 301A is included in the user ID 302B stored in the entrance information storage unit 302 (step S110; Yes), the exit processing unit 305 determines that the entrance information of the user at the time of exit is present in the entrance information storage unit 302.

[0056] In step S109, if there is no registered face information in the entry information storage unit 302 that matches the second face image (step S109; No), and in step S110, if the entry information of the user at the time of exit is not present in the entry information storage unit 302 (step S110; No), the exit processing unit 305 requests the user to input temporary PIN information into the parking lot terminal 200A (step S111).

[0057] Next, the exit processing unit 305 judges whether or not the entrance information storage unit 302 contains temporary password 302C that matches the temporary password entered in step S111 (step S112). In the entrance process, if temporary password 302C is generated for each parking lot terminal 200A, the exit processing unit 305 judges whether or not the acquired temporary password and parking lot terminal ID match the temporary password 302C and parking lot terminal ID 302A stored in the entrance information storage unit 302.

[0058] In step S112, if there is no temporary password 302C that matches the temporary password input in step S111 (step S112; No), the process returns to step S111.

[0059] In step S112, if there is temporary password 302C that matches the temporary password entered in step S111 (step S112; Yes), the process proceeds to step S113.

[0060] In step S110, if the entry information of the user at the time of exit exists in the entry information storage unit 302 (step S110; Yes), the exit processing unit 305 performs the payment process for the parking fee (step S113) and permits the vehicle to exit (step S114).

[0061] The payment process in step S113 may be performed by cash. In that case, the user information storage unit 301 does not need to store the payment information 301D.

[0062] According to the parking lot management system 100A according to the first embodiment described above, the user information storage unit 301 prestores user information in which at least the user ID 301A, the registered face information 301B of the user, and the destination information 301C of the user terminal 400A carried by the user are associated with each other. The face image acquisition unit 202 of the parking lot terminal 200A acquires a first face image of a user driving a vehicle entering the parking lot and a second face image of a user driving a vehicle leaving the parking lot. If the first face image matches the registered face information 301B, the server 300A transmits temporary password information 302C to the user terminal 400A. If the second face image matches the registered face information 301B and the user ID of the user at the time of leaving is not stored in the entry information storage unit 302, the server 300A performs authentication using the temporary password information 302C. In other words, if the user who leaves the vehicle from the parking lot is a user who is pre-stored in the user information storage unit 301 and is different from the user who entered the vehicle into the parking lot, the server 300A performs authentication using the temporary password 302C. Therefore, even if the user who enters the vehicle into the parking lot and the user who exits the vehicle from the parking lot are different, the server 300A can perform payment processing. This provides the parking lot management system 100A, parking lot management method, and Parking Management Program can be provided.

[0063] Furthermore, if the second face image does not match registered face information 301B stored in user information storage unit 301, exit processing unit 305 acquires temporary password information input by the user at parking lot terminal 200A, and if the acquired temporary password information matches temporary password information 302C stored in entrance information storage unit 302, performs payment processing of the parking fee for the user associated with temporary password information 302C. Therefore, for example, even if the user who enters the parking lot and the user who exits the vehicle from the parking lot are different and the user who exits the vehicle is not registered in advance in user information storage unit 301, server 300A can perform payment processing.

[0064] Furthermore, the user information storage unit 301 may store registered face information of a plurality of users (e.g., registered face information (A) 301B, registered face information (B) 301E) in association with one user ID 301A. This eliminates the need for the husband and wife to separately register user information in advance in the server 300A when, for example, a married couple uses one vehicle.

[0065] The entrance processing unit 303 further associates the entrance time 302D with the parking lot terminal ID 302A, the user ID 302B, and the temporary password 302C, and stores them in the entrance information storage unit 302. This allows the exit processing unit 305 to determine the parking fee based on the entrance time 302D stored in the entrance information storage unit 302.

[0066] Furthermore, when vehicle sensor unit 201 detects a vehicle entering the parking lot, entrance processing unit 303 determines whether or not the first face image matches registered face information 301B stored in user information storage unit 301. By performing authentication processing of the first face image when vehicle sensor unit 201 detects a vehicle entering the parking lot, entrance processing unit 303 can prevent erroneous entrance processing from being performed, for example, when a face image is acquired when a user who has gotten out of the vehicle passes in front of parking lot terminal 200A to retrieve something left behind in the parked vehicle.

[0067] Furthermore, when vehicle sensor unit 201 detects a vehicle exiting the parking lot, exit processing unit 305 judges whether or not the second face image matches registered face information 301B stored in user information storage unit 301. By performing authentication processing of the second face image when vehicle sensor unit 201 detects a vehicle exiting the parking lot, exit processing unit 305 can prevent the exit processing from being performed erroneously when, for example, a face image is acquired when a user who has gotten out of the vehicle passes in front of parking lot terminal 200A to retrieve something left behind in the parked vehicle.

[0068] Furthermore, since the parking lot terminal 200A includes a voice recognition unit 204, the user can input predetermined information into the parking lot terminal 200A by voice. For example, the user can input a temporary password into the parking lot terminal 200A by voice. This can prevent the user from touching the display unit 203, which is a touch display, improving user convenience. In addition, it can prevent infection.

[0069] Furthermore, the purchase history storage unit 304 of the server 300A stores the purchase history (purchase amount 304C, etc.) of purchases made by a user who has parked a vehicle in a parking lot at a store affiliated with the parking lot while the vehicle is parked in the parking lot, in association with the user's identification information (user ID 304A). Therefore, the exit processing unit 305 can perform discount processing of the parking fee based on the purchase history stored in the purchase history storage unit 304. This provides the parking lot management system 100A, parking lot management method, and Parking Management Program can be provided.

[0070] In the above embodiment, the present invention has been described as a hardware configuration, but the present invention is not limited to this. The present invention can also be realized by having a CPU (Central Processing Unit) execute a computer program to perform the processing procedures described in the flowcharts of Figures 7 and 8.

[0071] The above-mentioned program can be stored and provided to a computer using various types of non-transitory computer readable media. The non-transitory computer readable medium includes various types of tangible storage media. Examples of the non-transitory computer readable medium include magnetic recording media (e.g., flexible disks, magnetic tapes, hard disk drives), magneto-optical recording media (e.g., magneto-optical disks), CD-ROM (Read Only Memory), CD-R, CD-R / W, and semiconductor memory (e.g., mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, RAM (Random Access Memory)). The program may be provided to a computer by various types of transitory computer readable media. Examples of the transitory computer readable medium include electric signals, optical signals, and electromagnetic waves. The transitory computer readable medium can provide the program to a computer via a wired communication path such as an electric wire and an optical fiber, or via a wireless communication path.

[0072] Although the present invention has been described above with reference to the embodiment, the present invention is not limited to the above. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the invention.

[0073] For example, in the case where the same registered face information 301B is stored in the user information storage unit 301 in association with the user IDs 301A of a plurality of users, there will be a plurality of registered face information 301B that matches the first face image acquired by the face image acquisition unit 202. That is, the entrance processing unit 303 detects a plurality of user IDs 301A associated with the registered face information 301B that matches the first face image from the user information storage unit 301. Therefore, in this case, the entrance processing unit 303 causes the display unit 203 of the parking lot terminal 200A to display the detected plurality of user IDs 301A in a selectable manner, and allows the user to select which user ID 301A to use for entrance.

[0074] In addition, when the same registered face information 301B is stored in association with the user IDs 301A of multiple users in the user information storage unit 301, a scene may occur in which the same user allows a first vehicle to enter with a first user ID 301A and a second vehicle to enter with a second user ID 301A. In this case, when the first vehicle or the second vehicle exits the parking lot, the exit processing unit 305 detects multiple user IDs 301A associated with registered face information matching the second face image from the user information storage unit 301. Then, the exit processing unit 305 may detect multiple user IDs 302B identical to the multiple user IDs 301A from the entry information storage unit 302. Therefore, in this case, the exit processing unit 305 may display the detected multiple user IDs 302B selectably on the display unit 203 of the parking lot terminal 200A, and allow the user to select which user ID 302B to exit with. Alternatively, the exit processing unit 305 may acquire the temporary password 302C input by the user at the parking lot terminal 200A, and perform the payment process based on the acquired temporary password 302C.

[0075] In addition, the parking lot management system, parking lot management method, and non-transitory computer-readable medium storing the parking lot management program according to the present invention are applicable not only to hourly parking lots, but also to parking lots in apartment complexes and factory parking lots, etc.

[0076] A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes. (Appendix 1) The system comprises a parking lot terminal installed in a parking lot, a user terminal carried by a user, and a server capable of communicating with the parking lot terminal and the user terminal, The parking lot terminal includes: a face image acquiring unit that acquires a first face image captured of a user driving a vehicle entering the parking lot and a second face image captured of a user driving a vehicle exiting the parking lot; Equipped with The server, a user information storage unit that stores in advance at least a user's identification information, the user's registered face information, and the destination information of the user terminal possessed by the user in association with each other; an entrance processing unit that, when a vehicle enters the parking lot, determines whether the first face image matches the registered face information stored in the user information storage unit, and if they match, transmits temporary secret information to the user terminal and stores at least the identification information and the temporary secret information in the entrance information storage unit as entrance information in association with each other; an exit processing unit that, when the vehicle exits the parking lot, determines whether the second face image matches the registered face information stored in the user information storage unit, and if they match and the identification information of the user at the time of exit is stored in the entrance information storage unit, performs a parking fee payment process for the user associated with the registered face information, and if they match and the identification information of the user at the time of exit is not stored in the entrance information storage unit, acquires the temporary PIN input by the user at the parking lot terminal, and if the acquired temporary PIN matches the temporary PIN stored in the entrance information storage unit, performs the parking fee payment process for the user associated with the temporary PIN; Equipped with Parking management system. (Appendix 2) the exit processing unit, if the second face image does not match the registered face information stored in the user information storage unit, acquires the temporary password input by the user at the parking lot terminal, and, if the acquired temporary password matches the temporary password stored in the entry information storage unit, performs payment processing of the parking fee for the user associated with the temporary password. Attachment 1 describes a parking management system. (Appendix 3) the user information storage unit stores in advance the registered face information of a plurality of users in association with one of the identification information and the destination information; the entrance processing unit determines whether or not the first face image matches any of the plurality of registered face information stored in the user information storage unit when the vehicle enters the parking lot; 3. A parking management system according to claim 1 or 2. (Appendix 4) when the first face image matches the registered face information stored in the user information storage unit, the entrance processing unit further associates the identification information and the temporary password information with an entrance time and stores them in the entrance information storage unit; The exit processing unit performs a payment process for the parking fee based on the entry time stored in the entry information storage unit. 4. A parking lot management system according to any one of claims 1 to 3. (Appendix 5) The parking lot terminal further includes a vehicle sensor unit that detects vehicles entering the parking lot and vehicles leaving the parking lot, the entrance processing unit, when the vehicle sensor unit detects a vehicle entering the parking lot, determines whether or not the first face image matches the registered face information stored in the user information storage unit; the exit processing unit, when the vehicle sensor unit detects a vehicle exiting the parking lot, determines whether or not the second face image matches the registered face information stored in the user information storage unit. 5. A parking lot management system according to any one of claims 1 to 4. (Appendix 6) The parking lot terminal further includes a voice recognition unit that recognizes a user's voice, The exit processing unit acquires the temporary password input by the user into the parking lot terminal and recognized by the voice recognition unit. 6. A parking lot management system according to any one of claims 1 to 5. (Appendix 7) The server further includes a purchase history storage unit that stores a purchase history of a user who has parked a vehicle in the parking lot and made purchases at a store affiliated with the parking lot while the vehicle is parked in the parking lot, in association with the identification information of the user; The exit processing unit further determines the parking fee based on the purchase history stored in the purchase history storage unit. 7. A parking lot management system according to any one of claims 1 to 6. (Appendix 8) A server capable of communicating with a parking lot terminal installed in a parking lot and a user terminal carried by a user, At least identification information of a user, registered face information of the user, and destination information of the user terminal held by the user are stored in advance in association with each other; When a vehicle enters the parking lot, a determination is made as to whether a first face image of a user driving the vehicle entering the parking lot, which is acquired by the parking lot terminal, matches the registered face information, and if there is a match, a temporary password is transmitted to the user terminal, and at least the identification information and the temporary password are stored as entry information in association with each other; When the vehicle leaves the parking lot, a second face image captured by the parking lot terminal of the user driving the vehicle leaving the parking lot is determined to match the registered face information, and if they match and the identification information of the user at the time of exit is included in the entry information, a payment process for the parking fee is performed for the user associated with the registered face information; if they match and the identification information of the user at the time of exit is not included in the entry information, the temporary pin information input by the user at the parking lot terminal is acquired, and if the acquired temporary pin information matches the stored temporary pin information, a payment process for the parking fee is performed for the user associated with the temporary pin information. Parking lot management methods. (Appendix 9) if the second face image does not match the registered face information, the server acquires the temporary password input by the user at the parking lot terminal, and if the acquired temporary password matches the stored temporary password, performs a payment process for the parking fee for the user associated with the temporary password. 10. A parking lot management method as described in appendix 8. (Appendix 10) The server, The registered face information of a plurality of users is stored in advance in association with one of the identification information and the destination information; When the vehicle enters the parking lot, it is determined whether the first face image matches any of the plurality of registered face information. 10. A parking lot management method as described in appendix 8 or 9. (Appendix 11) The server, When the vehicle enters the parking lot, if the first face image matches the registered face information, the identification information and the temporary password are further associated with an entry time and stored; When the vehicle leaves the parking lot, payment of the parking fee is processed based on the entry time. A parking lot management method according to any one of appendix 8 to 10. (Appendix 12) The server, When a vehicle entering the parking lot is detected by the parking lot terminal, determining whether or not the first face image matches the registered face information; when the parking lot terminal detects a vehicle exiting the parking lot, it is determined whether or not the second face image matches the registered face information. A parking lot management method according to any one of appendices 8 to 11. (Appendix 13) The server, obtaining the temporary pin information inputted by the user into the parking lot terminal by voice and recognized by the parking lot terminal; A parking lot management method according to any one of appendix 8 to 12. (Appendix 14) The server, storing a purchase history of a user who parks a vehicle in the parking lot at a store affiliated with the parking lot while the vehicle is parked in the parking lot in association with the identification information of the user; and determining the parking fee based on the purchase history. A parking lot management method according to any one of appendices 8 to 13. (Appendix 15) A server capable of communicating with a parking lot terminal installed in the parking lot and a user terminal carried by a user, A process of previously storing at least a user's identification information, registered face information of the user, and destination information of the user terminal possessed by the user in association with each other; a process of determining whether a first face image of a user driving a vehicle entering the parking lot, which is acquired by the parking lot terminal when the vehicle enters the parking lot, matches the registered face information, and if there is a match, transmitting a temporary password to the user terminal and storing at least the identification information and the temporary password as entry information in association with each other; a process of determining whether a second face image of a user driving the vehicle exiting the parking lot, acquired by the parking lot terminal, matches the registered face information when the vehicle exits the parking lot, and if the second face image matches and the identification information of the user at the time of exit is included in the entry information, performing a payment process for the parking fee for the user associated with the registered face information; if the second face image matches and the identification information of the user at the time of exit is not included in the entry information, acquiring the temporary PIN input by the user at the parking lot terminal, and if the acquired temporary PIN matches the stored temporary PIN, performing a payment process for the parking fee for the user associated with the temporary PIN; A non-transitory computer-readable medium having a parking lot management program stored thereon, the non-transitory computer-readable medium causing the parking lot management program to execute the above program. (Appendix 16) and causing the server to acquire the temporary password input by the user at the parking lot terminal if the second face image does not match the registered face information, and execute a process of paying the parking fee for the user associated with the temporary password if the acquired temporary password matches the stored temporary password. A non-transitory computer-readable medium having stored thereon the parking management program described in appended claim 15. (Appendix 17) The server, A process of previously storing the registered face information of a plurality of users in association with one of the identification information and the destination information; a process of determining whether the first face image matches any of the plurality of registered face information when the vehicle enters the parking lot; A non-transitory computer-readable medium having stored thereon a parking lot management program according to claim 15 or 16, which causes the computer to execute the parking lot management program. (Appendix 18) The server, a process of storing the identification information and the temporary password information in association with an entry time when the first face image matches the registered face information when the vehicle enters the parking lot; A process of performing a payment process for the parking fee based on the entry time when the vehicle exits the parking lot; A non-transitory computer-readable medium storing a parking lot management program according to any one of appendices 15 to 17, which causes a computer to execute the above program. (Appendix 19) The server, a process of determining whether or not the first face image matches the registered face information when a vehicle entering the parking lot is detected by the parking lot terminal; a process of determining whether or not the second face image matches the registered face information when a vehicle exiting the parking lot is detected by the parking lot terminal; A non-transitory computer-readable medium storing a parking lot management program according to any one of appendices 15 to 18, which causes a computer to execute the above-mentioned program. (Appendix 20) The server, obtaining the temporary pin information inputted by a user into the parking lot terminal by voice and recognized by the parking lot terminal; A non-transitory computer-readable medium storing a parking lot management program according to any one of appendices 15 to 19, which causes a computer to execute the above program. (Appendix 21) The server, A process of storing a purchase history of a user who has parked a vehicle in the parking lot at a store affiliated with the parking lot while the vehicle is parked in the parking lot in association with the identification information of the user; and determining the parking fee based on the purchase history. A non-transitory computer-readable medium storing a parking lot management program according to any one of appendices 15 to 20, which causes a computer to execute the above program. [Industrial Applicability]

[0077] It is possible to provide a parking lot management system, a parking lot management method, and a non-transitory computer-readable medium having a parking lot management program stored thereon, which can further improve convenience. [Explanation of symbols]

[0078] 100, 100A Parking Management System 200, 200A Parking Lot Terminal 201 Vehicle sensor section 202 Face image acquisition unit 203 Display section 204 Voice Recognition Unit 300, 300A Server 301 User information storage unit 302 Admission information storage unit 303 Admissions Processing Unit 304 Purchase history memory unit 305 Exit Processing Section 400, 400A User Terminal

Claims

1. A parking lot management system comprising a parking lot terminal installed in a parking lot, a user terminal held by a user, and a server capable of communicating with the parking lot terminal and the user terminal, wherein the parking lot terminal comprises a face image acquisition unit that acquires a first face image of a user driving a vehicle entering the parking lot and a second face image of a user driving a vehicle exiting the parking lot, and the server comprises a user information storage unit that stores in advance, in association with each other, at least user identification information, registered face information of the user, and destination information of the user terminal held by the user, an entry processing unit that, when a vehicle enters the parking lot, determines whether the first face image matches the registered face information stored in the user information storage unit, and if it matches, transmits temporary password information to the user terminal and stores, as entry information, at least the identification information and the temporary password information in association with each other in an entry information storage unit, and an exit processing unit that, when a vehicle exits the parking lot, determines whether the second face image matches the registered face information stored in the user information storage unit, and if it matches and the identification information of the user at the time of exit is stored in the entry information storage unit, performs a payment process for the parking fee for the user associated with the registered face information, and if it matches and the identification information of the user at the time of exit is not stored in the entry information storage unit, acquires the temporary password information input by the user at the parking lot terminal, and if the acquired temporary password information matches the temporary password information stored in the entry information storage unit, performs the payment process for the parking fee for the user associated with the temporary password information. A parking lot management system.

2. The exit processing unit according to claim 1, wherein when the second face image does not match the registered face information stored in the user information storage unit, the exit processing unit acquires the temporary password information input by the user at the parking lot terminal, and if the acquired temporary password information matches the temporary password information stored in the entry information storage unit, performs the payment process for the parking fee for the user associated with the temporary password information. The parking lot management system according to claim 1.

3. The user information storage unit stores in advance, in association with one piece of the identification information and the destination information, the registered face information of a plurality of users. ​ When a vehicle enters the parking lot, the entry processing unit determines whether the first face image matches any of the registered face information stored in the user information storage unit. The parking lot management system according to claim 1 or 2.

4. When the first face image matches the registered face information stored in the user information storage unit, the entry processing unit further associates the entry time with the identification information and the temporary password information and stores them in the entry information storage unit. The exit processing unit performs payment processing for the parking fee based on the entry time stored in the entry information storage unit. The parking lot management system according to any one of claims 1 to 3.

5. The parking lot terminal further includes a vehicle sensor unit that detects a vehicle entering the parking lot and a vehicle exiting the parking lot. When a vehicle entering the parking lot is detected by the vehicle sensor unit, the entry processing unit determines whether the first face image matches the registered face information stored in the user information storage unit. When a vehicle exiting the parking lot is detected by the vehicle sensor unit, the exit processing unit determines whether the second face image matches the registered face information stored in the user information storage unit. The parking lot management system according to any one of claims 1 to 4.

6. The parking lot terminal further includes a voice recognition unit that recognizes the voice of a user. The exit processing unit acquires the temporary password information input by the user in voice at the parking lot terminal and recognized by the voice recognition unit. The parking lot management system according to any one of claims 1 to 5.

7. The server further includes a purchase history storage unit that associates and stores a purchase history of a user who parked a vehicle in the parking lot during the period when the vehicle was parked in the parking lot and made a purchase at a store partnered with the parking lot with the identification information of the user. The exit processing unit further determines the parking fee based on the purchase history stored in the purchase history storage unit. The parking lot management system according to any one of claims 1 to 6.

8. A server capable of communicating with a parking lot terminal installed in the parking lot and a user terminal held by the user, pre-stores at least the identification information of the user, the registered face information of the user, and the destination information of the user terminal held by the user in association with each other. When a vehicle enters the parking lot, it is determined whether a first face image of the user driving the vehicle entering the parking lot, acquired by the parking lot terminal, matches the registered face information. If they match, temporary password information is transmitted to the user terminal, and as entry information, at least the identification information and the temporary password information are stored in association with each other. When a vehicle exits the parking lot, it is determined whether a second face image of the user driving the vehicle exiting the parking lot, acquired by the parking lot terminal, matches the registered face information. If they match and the identification information of the user at the time of exit is included in the entry information, payment processing for the parking fee is performed for the user associated with the registered face information. If they match and the identification information of the user at the time of exit is not included in the entry information, the temporary password information input by the user at the parking lot terminal is acquired. If the acquired temporary password information matches the temporarily stored password information, payment processing for the parking fee is performed for the user associated with the temporary password information. Parking lot management method.

9. When the second face image does not match the registered face information, the server acquires the temporary password information input by the user at the parking lot terminal. If the acquired temporary password information matches the temporarily stored password information, payment processing for the parking fee is performed for the user associated with the temporary password information. The parking lot management method according to claim 8.

10. In a server capable of communicating with a parking lot terminal installed in a parking lot and a user terminal possessed by a user, a process of associating and storing in advance at least the identification information of the user, the registered face information of the user, and the destination information of the user terminal possessed by the user; When a vehicle enters the parking lot, it is determined whether a first face image of the user driving the vehicle entering the parking lot, acquired by the parking lot terminal, matches the registered face information. If they match, temporary password information is transmitted to the user terminal, and as entry information, at least the identification information and the temporary password information are stored in association with each other. When a vehicle exits the parking lot, it is determined whether a second face image of the user driving the vehicle exiting the parking lot, acquired by the parking lot terminal, matches the registered face information. If they match and the identification information of the user at the time of exit is included in the entry information, payment processing for the parking fee is performed for the user associated with the registered face information. If they match and the identification information of the user at the time of exit is not included in the entry information, the temporary password information input by the user at the parking lot terminal is acquired. If the acquired temporary password information matches the temporarily stored password information, payment processing for the parking fee is performed for the user associated with the temporary password information, and A parking lot management program that causes this to be executed.

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