Information Processing Apparatus, Information Processing System, Information Processing Method, and Program

Abstract

To solve problems regarding handling of various information related to subjects.SOLUTION: An information processing device 1 comprises a determination unit 2, report generation unit 3, reception unit 4, and permission unit 5. The determination unit 2 determines the health condition of a subject from biological information. The report generation unit 3 generates a report associating the health condition of the subject with information on the subject. The reception unit 4 acknowledges selection of a disclosure destination for the report by the subject. The permission unit 5 permits disclosure of the report to the disclosure destination selected by the subject.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing system, an information processing method, and a program.

Background Art

[0002] While corporate healthy management is being emphasized, the number of patients suffering from mental illnesses is on the rise due to factors such as the prolonged telecommuting caused by the impact of infectious diseases and insufficient communication in the workplace. It is difficult to notice the risk of such mental illnesses during overtime hours or the annual statutory mental check. Also, depending on the organizational culture and ventilation, there is a risk that the check itself may not work. Those involved in mental health care (hereinafter referred to as staff care) by staff such as human resources and general affairs, industrial physicians, and nurses have the problem that they cannot accurately address the prevention of mental illnesses among employees and tend to focus on after-the-fact responses.

[0003] As a technology for realizing early detection of mental illnesses, for example, there is the invention described in Patent Document 1. In Patent Document 1, various data such as the voice, facial expressions, pulse wave, and heartbeat of a subject are analyzed to calculate values of stress level, brain fatigue level, and mood level, and the calculated values are plotted in a three-dimensional space to visualize the emotions (mental state) of the subject and the like. Also, in Patent Document 1, the three-dimensional space is classified into type-specific categories, and improvement measures defined for each of the plurality of type-specific categories are proposed to the subject.

[0004] Further, Patent Document 2 discloses a technology for assisting in grasping the relevance between health check results or stress check results and work attendance status or personnel. In Patent Document 2, a report is generated based on information regarding personnel, work attendance, health diagnosis results, and stress check results for each employee. When an employee consults an industrial physician about poor physical condition or the like, it is described that the industrial physician can refer to the health status, stress status, work attendance, personnel, and daily data of the employee who came for the consultation by sending the employee code of the employee who came for the consultation to a management server.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0006] When an industrial physician is not a mental health specialist, there is a current situation where, in the context of interviews with employees, there is no evidence, and the employee's condition is grasped blindly. In addition, since various types of information regarding employees are sensitive personal information, the interview itself may hurt the employees, and there is an actual situation where the difficulty of handling is compounded.

[0007] In the future, with the impending obligation of human capital disclosure (ISO 30414), it is predicted that such sensitive information will become even more difficult to handle, and it is expected that the likelihood of a system for efficiently, accurately, and timely obtaining values such as employee engagement will increase.

[0008] An object of the present disclosure is to provide an information processing apparatus, an information processing system, an information processing method, and a program capable of solving problems related to the handling of various types of information regarding a subject, in view of the above-described problems.

Means for Solving the Problems

[0009] An information processing apparatus according to an aspect of the present disclosure includes a determination unit, a report creation unit, a reception unit, and a permission unit. The determination unit determines a health state from biometric information of a subject. The report creation unit creates a report associating the health state of the subject with information regarding the subject. The reception unit receives a selection of a disclosure destination of the report of the subject. The permission unit permits disclosure of the report to the disclosure destination selected by the subject.

[0010] An information processing system according to an aspect of the present disclosure includes a determination unit, a report creation unit, a reception unit, and a permission unit. The determination unit determines a health state from the biometric information of a subject. The report creation unit creates a report associating the health state of the subject with information about the subject. The reception unit receives a selection of a disclosure destination of the report of the subject. The permission unit permits the disclosure of the report to the disclosure destination selected by the subject.

[0011] An information processing method according to an aspect of the present disclosure includes a computer executing the following processes. A process of determining a health state from the biometric information of a subject. A process of creating a report associating the health state of the subject with information about the subject. A process of receiving a selection of a disclosure destination of the report of the subject. A process of permitting the disclosure of the report to the disclosure destination selected by the subject.

[0012] A program according to an aspect of the present disclosure causes a computer to execute the following processes. A process of determining a health state from the biometric information of a subject. A process of creating a report associating the health state of the subject with information about the subject. A process of receiving a selection of a disclosure destination of the report of the subject. A process of permitting the disclosure of the report to the disclosure destination selected by the subject.

Advantages of the Invention

[0013] According to the present disclosure, it becomes possible to solve problems related to the handling of various types of information about a subject.

Brief Description of the Drawings

[0014]

Figure 1

Figure 2

Figure 3

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Figure 6

Figure 7

Figure 8

Mode for Carrying Out the Invention

[0015] Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings. In each drawing, the same or corresponding elements are denoted by the same reference numerals, and redundant descriptions are omitted as necessary for clarity of explanation.

[0016] Embodiment 1. FIG. 1 is a block diagram showing the configuration of the information processing apparatus 1 according to Embodiment 1. Here, as an example, an example will be described in which the information processing apparatus 1 comprehensively manages the health of an employee, that is, from both the physical and mental aspects, using biometric information and the like acquired from an employee belonging to a company as a subject.

[0017] As shown in FIG. 1, the information processing apparatus 1 includes a determination unit 2, a report creation unit 3, a reception unit 4, and a permission unit 5. The determination unit 2 determines the health state from the biometric information of the subject. The biometric information is information necessary for analyzing the health state of the employee. The biometric information can be, for example, body temperature, respiration, heart rate, blood pressure, pulse wave, etc. Further, the biometric information may be an image or voice of the employee.

[0018] The biological information measurement device is a device capable of measuring the above-mentioned biological information, and may include, for example, a body surface temperature measuring device that non-contact measures the body surface temperature (body temperature) of the measurement subject. The determination unit 2 can acquire biological information by short-range wireless communication from, for example, a wearable device worn by an employee. Note that the wearable device may measure biological information at a predetermined cycle and sequentially output it to the determination unit 2. For example, if the employee wears the wearable device before starting work, the determination unit 2 can sequentially acquire the constantly changing biological information of the employee until the wearable device is removed.

[0019] In addition, the determination unit 2 may acquire biological information from a biological information measurement device (not shown) installed at the entrance of the company, for example. Biological information such as a face image or voice can be acquired by talking to or holding the face close to the biological information at the start of work or at an arbitrary timing. The biological information measurement device may be a general-purpose information terminal such as a smartphone, or may be a dedicated device. Also, the information terminal used by the employee for work may automatically acquire the employee's speech voice in a video call, online meeting, etc. and transmit it to the determination unit 2.

[0020] The information processing device 1 shown in FIG. 1 can perform various communications with external devices via a network. Specifically, the information processing device 1 can be connected to the above-mentioned biological information measurement device (not shown) via a communication line such as the Internet. However, the communication line is not limited to the Internet, and may be a combination of the Internet and other communication lines, or may be a communication line other than the Internet. As the communication method, for example, wireless communication or wired communication such as 4G (Generation), 5G, Local 5G, Wi-Fi (registered trademark), LTE (Long Term Evolution) can be used. Note that the communication method is not limited to these examples.

[0021] The report creation unit 3 creates a report that associates the health status of employees with information about the employees. Here, the information about the employees is assumed to include information related to the personnel of the employees belonging to the company, information related to work attendance and absence, information related to the results of health checkups, and information related to the results of stress checks. Note that the information about the employees may include information related to corporate events such as employment, transfer, and promotion, and information related to private events such as marriage, divorce, childbirth, and caregiving.

[0022] The information related to personnel may include departments, organizations, groups formed across departments and organizations such as project teams, and groups formed by grouping workers according to predetermined conditions such as the "new employee group". This makes it possible to grasp, for example, the workload of employees for each project team or the tendency of the working hours of new employees. As information related to work attendance and absence, for example, quantitative data such as the total number of working days, total working hours, number of business trips, arrival time, and departure time, and data on how the labor load is generated for the employee may be included.

[0023] The information related to the results of health checkups may include, for example, the results of each examination item such as weight, height, abdominal circumference, X-ray examinations such as chest X-ray, MRI examinations of the brain, etc., and echo examinations of the liver, kidneys, prostate, uterus, etc. Stress check is a system that is obligatorily implemented according to the number of workers by the Industrial Safety and Health Act. The question items of the stress check include question items related to the causes of work stress (stressors), question items related to the physical and mental reactions and subjective symptoms caused by stress, and question items related to the support from the surroundings for the workers. The information related to the results of the stress check may be the results of items such as the result of work load judgment, the result of work resource judgment, and the result of comprehensive judgment.

[0024] Note that work resources refer to internal organizational factors such as reducing the workload of work, alleviating the adverse effects of the workload, and enhancing motivation. Specifically, it is the evaluation of questions such as "Is there support from the supervisor?", "Is there support from colleagues?", and "Is the individual respected?" represented by scores. Hereinafter, information regarding the personnel and work attendance of employees is referred to as work management information, and information regarding the results of health check-ups and stress checks is referred to as physical condition management information.

[0025] The reception department 4 accepts the selection of the disclosure destination of the employee's report. The permission department 5 permits the disclosure of the report to the disclosure destination selected by the employee. That is, only the disclosure destination selected by the employee can access the report. There are four types of care (self-care, line care, care by industrial health staff in the workplace, etc. (staff care), care by external resources in the workplace) indicated by the Ministry of Health, Labour and Welfare for mental health care.

[0026] Self-care is care carried out by the employees themselves, which means that the employees themselves acquire a correct understanding of stress and mental health, notice their own stress, and take measures to deal with it. In addition, companies need to provide support to employees, such as conducting education and training and providing information so that they can perform self-care. Line care is care carried out by management supervisors. For example, it means that the supervisor of an employee grasps and improves the workplace environment and responds to consultations. Staff care is care carried out by the company's industrial doctors, nurses, and staff such as personnel and labor, which means providing support to employees, management supervisors, etc., and planning and formulating specific mental health measures. Care by external resources in the workplace means making use of third-party professional institutions and experts and receiving their support.

[0027] When receiving mental health care, an employee can select a disclosure destination to disclose a report created by the report creation department 3 and containing sensitive personal information about the employee. Examples of potential disclosure destinations include staff such as the above-mentioned supervisor, industrial physician, etc., and third-party institutions such as specialized institutions. For example, an employee can select an industrial physician as the disclosure destination in order to receive staff care by the industrial physician. Also, if the employee does not want to disclose the report to a supervisor or staff belonging to the same company, the employee can select a "third-party institution" as the disclosure destination, excluding the supervisor and staff from the disclosure destinations of the report.

[0028] Next, the processing performed by the information processing apparatus 1 will be described with reference to FIG. 2. FIG. 2 is a flowchart showing an information processing method performed by the information processing apparatus 1 according to Embodiment 1.

[0029] First, the information processing apparatus 1 determines the health status from the biometric information of the subject (S11). Next, the information processing apparatus 1 creates a report associating the health status of the employee with information about the employee (S12). Then, the information processing apparatus 1 accepts the selection of the disclosure destination of the report for the employee (S13), and permits the disclosure of the report to the disclosure destination selected by the employee (S14).

[0030] In this way, the report associating the health status of the employee with information about the employee is disclosed only to the disclosure destination selected by the employee. A report including the employee's medical examination results, stress check results, etc. is, for example, displayed on the monitor of the selected disclosure destination, and only the disclosure destination can conduct an interview based on this. As a result, it is possible to minimize the possibility that the interview itself may hurt the employee.

[0031] Note that the information processing apparatus 1 includes a processor, a memory, and a storage device as components (not shown). The storage device stores a program for causing a computer to execute each process of the information processing method according to Embodiment 1. The processor reads the program from the storage device into the memory and executes the program. As a result, the processor realizes the functions of the determination unit 2, the report creation unit 3, the reception unit 4, and the permission unit 5.

[0032] Each component of the information processing apparatus 1 may be realized by dedicated hardware. Also, some or all of the components of each device may be realized by general-purpose or dedicated circuitry, processors, etc., or combinations thereof. These may be constituted by a single chip or by a plurality of chips connected via a bus. Some or all of the components of each device may be realized by a combination of the above-described circuitry, etc. and a program. Also, as the processor, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), an FPGA (Field-Programmable Gate Array), a quantum processor (quantum computer control chip), etc. may be used.

[0033] Also, when some or all of the components of the information processing apparatus 1 are realized by a plurality of devices, circuitry, etc., the plurality of devices, circuitry, etc. may be centrally arranged or may be distributed. FIG. 3 is a block diagram showing the configuration of the information processing system 101 according to Embodiment 1. As shown in FIG. 3, the information processing system 101 includes a determination unit 102, a report creation unit 103, a reception unit 104, and a permission unit 105. The detailed operations of each configuration of the information processing system 101 correspond to the operations of each configuration of the information processing apparatus 1 as described above. The devices, circuitry, etc. that realize each component in FIG. 3 may be realized in a form in which each is connected via a communication network, such as a client-server system or a cloud computing system. Also, the functions of the information processing apparatus 1 may be provided in the form of SaaS (Software as a Service).

[0034] Embodiment 2 Embodiment 2 is a specific example of Embodiment 1 described above. FIG. 4 is a block diagram showing the overall configuration of the information processing system according to Embodiment 2. As shown in FIG. 4, the information processing system 100 includes a server 10, employee terminals 20, and disclosure destination terminals 30a to 30n. The server 10, the employee terminals 20, and the disclosure destination terminals 30a to 30n are each connected via a network N. Here, the network N is a wired or wireless communication line, for example, the Internet.

[0035] Here, it is assumed that the information processing system 100 has the following functions. (1) A function of managing the health status of employees (referred to as a physical condition management function) (2) A function of grasping the engagement of employees with respect to their work, such as motivation, attachment, and sentiment (referred to as an engagement grasping function) (3) A function of generating soundness information regarding the company to which an employee belongs based on reports of a plurality of subjects (referred to as a soundness evaluation function)

[0036] The physical condition management function may include the following functions. (a) A function of generating advice information according to the health status of an employee (referred to as an advice information generation function) (b) A function of creating a report linking the health status of an employee and information regarding the employee (referred to as a report creation function) (c) A function of permitting the disclosure destination of a report according to the selection of an employee (referred to as a disclosure permission function) (d) A function of notifying an employee of a consultation recommendation based on a report (referred to as a recommendation function)

[0037] In addition, engagement is based on the subjective mental state and psychological state of an employee, and is quantified and visualized by an engagement survey regularly conducted on the employee. In the engagement survey, surveys regarding items such as the relationship with colleagues, the relationship with superiors, approval / interest, health, self-growth, philosophy / strategy / business, and duties are conducted.

[0038] In the following description, an example will be described in which the health of the employees belonging to the information processing system 100 is comprehensively managed, that is, from both the physical and mental aspects, using the physical condition management function of the information processing system 100, and the disclosure destination of the report on the employees is selected. Further, the information processing system 100 is assumed to provide health information for overlooking the soundness of the company to which the employees belong to the management layer of the company, using the engagement grasping function and the soundness evaluation function.

[0039] Here, as an example, the information processing system 100 is assumed to manage the work management information related to the personnel and attendance of the above-mentioned employees, the physical condition management information related to the health check results and stress check results, and the information related to the above-mentioned engagement (referred to as engagement information). Note that the health check is periodically performed on all employees belonging to the company, for example, and the health check results are transmitted to the server 10.

[0040] In addition, the stress check can be performed periodically on all employees belonging to the company, or, for example, on employees who have exceeded the regulated overtime hours. The stress check and the engagement survey can be performed by, for example, the employee terminal 20 described later. The response data of the stress check and the engagement survey transmitted from the employee terminal 20 are transmitted to the server 10 and stored.

[0041] In the following description, an employee who selects a disclosure destination for a report including their own personal information is referred to as "the first employee". A plurality of disclosure destination terminals 30a to 30n are connected to this information processing system 100. The disclosure destination terminals 30a to 30n are, for example, those used by candidates for disclosure destinations such as management, industrial physicians, nurses, personnel and labor, other employees, and third - party organizations. The disclosure destination of the first employee's report may be other employees other than the first employee, such as a supervisor, a senior, or a colleague. For this reason, the disclosure destination terminals include terminals used by other employees. For the sake of explanation, other employees are referred to as "the second employees". Note that the disclosure destinations may include not only those within the company (management, industrial physicians, nurses, personnel and labor, the second employees), but also those outside the company (third - party organizations). When there is no need to distinguish between the disclosure destination terminals 30a to 30n, they are described as the disclosure destination terminal 30.

[0042] <Employee terminal 20> The employee terminal 20 is an information terminal used by the first employee to transmit and receive data to and from the server 10 via the network N by wireless communication. The employee terminal 20 is, for example, a personal computer, a tablet, a smartphone, etc., and can acquire biometric information including the speech voice and facial expressions of the first employee during work. FIG. 5 is a block diagram showing the configuration of the employee terminal 20 in FIG. 4.

[0043] The employee terminal 20 includes a camera 21, a measurement unit 22, a storage unit 23, a memory 24, a communication unit 25, a processing unit 26, and an input / output unit 27. The camera 21 is a photographing device that performs photographing according to the control of the processing unit 26. The measurement unit 22 is a biometric information measurement device that measures biometric information such as body temperature, heart rate, and blood pressure at a set cycle. The measurement unit 22 may record the measurement time together with the measured biometric information.

[0044] The storage unit 23 is an example of a storage device including a non - volatile memory such as a flash memory or an SSD (Solid State Drive). The storage unit 23 stores a program in which processing including transmission processing of biometric information for managing the health status of employees is implemented.

[0045] The memory 24 is a volatile storage device such as a RAM (Random Access Memory), and is a storage area for temporarily holding information during the operation of the processing unit 26. The communication unit 25 is a communication interface with the network N. Note that the communication unit 25 may establish a connection for short-range wireless communication and perform communication. Here, various standards such as Bluetooth (registered trademark), BLE (Bluetooth Low Energy), and UWB (Ultra-Wide Band) can be applied to the short-range wireless communication.

[0046] The processing unit 26 is a processor that controls the hardware of the employee terminal 20. The processing unit 26 causes the memory 24 to read a program from the storage unit 23 and execute it. Thereby, the processing unit 26 realizes the functions of the generation processing unit 261 and the transmission processing unit 262.

[0047] The generation processing unit 261 records, for example, the speech and facial expressions of the first employee during an online meeting, and generates one piece of biometric information for physical condition management. The transmission processing unit 262 transmits the biometric information generated by the generation processing unit 261 and the biometric information measured by the measurement unit 22 to the server 10. The transmission processing unit 262 may transmit the terminal ID of the employee terminal 20 and the ID of the first employee together with this information. In the following description, it is assumed that the employee ID is associated with various information.

[0048] The input / output unit 27 may include a display device such as a screen and an input device such as a keyboard. The input / output unit 27 may be a touch panel in which the display device and the input device are integrated. The first employee can use the input device to select and input the disclosure destination of a report that associates his / her health condition with information about himself / herself.

[0049] <Disclosure destination terminal 30> The disclosure terminal 30 is operated by a plurality of disclosure destination candidates respectively. The disclosure terminal 30 is, for example, a personal computer, a tablet, a smartphone, etc. The disclosure terminal 30 transmits and receives data to and from the server 10 via the network N. FIG. 6 is a block diagram showing the functional configuration of the disclosure terminal 30 in FIG. 5. As shown in FIG. 6, the disclosure terminal 30 includes an input / output unit 31, a communication unit 32, a storage unit 33, a memory 34, and a processing unit 35.

[0050] The input / output unit 31 may include a display device such as a screen and an input device such as a keyboard. The communication unit 32 is a communication interface with the network N. The storage unit 33 stores a program in which each process for executing the information transmission process and the display process described later is implemented. The processing unit 35 is a processor that controls the hardware of the disclosure terminal 30. The processing unit 35 causes the memory 34 to read a program from the storage unit 33 and execute it. Thereby, the processing unit 35 realizes the functions of the access processing unit 351 and the display processing unit 352.

[0051] When, for example, the first employee selects an industrial doctor as the disclosure destination, access from the disclosure terminal 30a used by the industrial doctor to the report of the first employee on the server 10 is permitted. The access processing unit 351 can access the server 10 and receive the report of the first employee. The display processing unit 352 causes the input / output unit 31 to display a screen generated by executing the program. The display processing unit 352 can, for example, display that the first employee has selected an industrial doctor as the disclosure destination, or display the content of the received report of the first employee.

[0052] <Server 10> Server 10 is an information processing device that realizes a physical condition management function, an engagement grasping function, and a soundness evaluation function. Note that Server 10 may be composed of multiple servers, and each functional block may be realized by multiple computers. FIG. 7 is a block diagram showing the configuration of Server 10 in FIG. 4. Server 10 includes a storage unit 11, a memory 12, a communication unit 13, and a processing unit 14. The storage unit 11 is an example of a storage device such as a hard disk or a flash memory. The storage unit 11 stores a program 111 and an employee information DB 112. The program 111 is a computer program in which some functions such as a physical condition management function, a commission function, and an evaluation function are implemented.

[0053] The employee information DB 112 is a database that manages various types of information including information related to the physical condition management of employees belonging to the company. In the example shown in FIG. 7, the employee information DB 112 manages by associating an employee ID with the biometric information, work management information, physical condition management information, and engagement information of the employee.

[0054] The memory 12 is a volatile storage device such as a RAM, and is a storage area for temporarily holding information during the operation of the processing unit 14. The communication unit 13 is a communication interface with the network N. The processing unit 14 is a processor that controls each component of Server 10. The processing unit 14 causes the memory 12 to read the program 111 from the storage unit 11 and executes the program 111. Thereby, the processing unit 14 realizes the functions of an acquisition unit 141, a determination unit 142, a report creation unit 143, a reception unit 144, a permission unit 145, a notification unit 146, an advice information generation unit 147, and a soundness evaluation unit 148.

[0055] The acquisition unit 141 acquires biometric information from the employee terminal 20 described above. When the first employee speaks to or holds their face in front of the employee terminal 20 before starting work or at an arbitrary timing, biometric information including a face image and spoken voice can be generated. The biometric information generated by the employee terminal 20 is transmitted to the server 10 together with the employee ID. The acquisition unit 141 registers the received biometric information in the employee information DB 112 in association with the employee ID. Note that the acquisition unit 141 may sequentially acquire biometric information measured at a predetermined cycle.

[0056] The determination unit 142 determines the health state of the employee based on the acquired biometric information. For example, the determination unit 142 can quantify the health state (such as fatigue and tension) of the first employee from the registered biometric information. Note that, as a technique for calculating the stress level, brain fatigue level, and mood level from data such as the employee's voice and face image, for example, the technique of Patent Document 1 described above may be adopted.

[0057] The advice information generation unit 147 can generate advice information corresponding to the health state of the first employee based on the determination result by the determination unit 142. Here, the advice information is, for example, information that proposes methods for maintaining health, improving symptoms, preventive methods, etc. The advice information can be automatically generated, for example, based on information that causes the health state of the first employee. The advice information can be stored in a storage unit (not shown) in association with the causative information.

[0058] The causative information may include, for example, overtime work, lack of exercise, lack of sleep, workplace environment changes, etc. The advice information may include, for example, information recommending rest, going to bed early and getting up early, moderate exercise, etc., and information proposing skills and mindsets such as communication and ways of thinking in the workplace that are good to acquire. Note that it may be specified which advice information to present according to the user's attributes (gender, new employee, etc.). Also, for an employee determined to have a high tendency of fatigue, the employee terminal 20 can be notified that the fatigue tendency is high, and proposals for rest and vacation acquisition can be made. Thereby, it is possible to prompt the first employee who has received the advice information to change their behavior.

[0059] The report creation unit 143 creates a report that associates the health status of the first employee determined by the determination unit 142 with the information about the first employee. As described above, the information about the first employee may include the work management information related to the personnel and attendance of the employee, the physical condition management information related to the health examination results and stress check results, and the engagement information. Note that the advice information generated by the advice information generation unit 147 may also be registered in the employee information DB 112 as information about the first employee.

[0060] Therefore, the report generated by the report creation unit 143 shows the correlation between the health status of the first employee, the information related to personnel and attendance, the physical condition management information such as health examinations, and the engagement information. The created report may be registered in the employee information DB 112 in association with the employee ID.

[0061] Advice information corresponding to the health status of the first employee and a memo recommending consultation (referred to as a consultation recommendation memo) may be added to this report. Here, unlike the advice information automatically generated according to the causative information, the consultation recommendation memo is information that refers to the information about the first employee and recommends personal proposals specific to the first employee. The consultation recommendation memo may be automatically generated by the information processing system 100 or may be created by a care staff or the like selected by the first employee as the disclosure destination as described later. By adding the consultation recommendation memo, it is possible to prompt the employee's own awareness and improve the self-care awareness. Note that when there is a problem such as the health status of the first employee being poor, the report disclosed to the first employee may include a query about the intervention from the staff according to the health status of the first employee.

[0062] The report created by the report creation unit 143 is transmitted to the employee terminal 20 used by the first employee, and the content is disclosed to the first employee. At this time, the server 10 can transmit a selection request for the disclosure destination of the report to the employee terminal 20 used by the first employee. In response to the selection request, the first employee can input selection information of the disclosure destination to disclose his own report from a plurality of disclosure destinations as desired by himself. Note that the number of disclosure destinations desired by the first employee may be one or more. Note that, depending on the desire of the first employee, an option of not disclosing the report can also be selected. Also, the first employee does not need to select a disclosure destination for the interview, and the first employee may select a disclosure destination for sending a kind of SOS such as "want to know" or "want to be grasped".

[0063] When the reception unit 144 receives the selection information of the disclosure destination of the report of the first employee, the permission unit 145 permits the disclosure of the report to the disclosure destination selected by the first employee. The notification unit 146 can notify the disclosure destination terminal 30 selected as the disclosure destination that the report of the first employee can be disclosed.

[0064] For example, when an industrial physician is selected as the disclosure destination, access rights to the report of the first employee stored in the server 10 are granted from the disclosure destination terminal 30a used by the industrial physician. The notified industrial physician can view the report of the first employee from the disclosure destination terminal 30a to which the access rights are granted. Thereby, the industrial physician can confirm the state of the first employee based on the evidence in the report of the first employee and his own findings, and conduct an interview and care. Also, by the first employee selecting a third-party organization such as a attending physician or family as the disclosure destination, it becomes possible to share his own situation. Thereby, it becomes possible for the first employee to construct an optimal safety net for himself.

[0065] And, if the first employee wishes, it is possible to conduct an interview or the like with the selected disclosure destination. Note that the first employee is not required to necessarily undergo an interview and may not conduct an interview. However, as described above, if the report includes an inquiry about the intervention from the care staff, an inquiry such as an interview from the care staff may be conducted.

[0066] The soundness evaluation unit 148 can process the personal information of employees into a state where it cannot be identified, for example, as "Employee XX", and create summarized soundness information in organizational units by aggregating the data of all employees in the organization to which the employee belongs. As a result, it is possible to report the health status, attendance information, physical condition management information, engagement information, etc. of employees. This soundness information can be disclosed to the management of the company as an "organizational soundness report". Thereby, the management of the company can overview the soundness of the company to which the employees belong. By using the organizational soundness report in this way, it is possible to more effectively grasp the soundness of an organization for which it was difficult to grasp the actual situation only with engagement information, and it becomes possible to promote beneficial health management.

[0067] FIG. 8 is a diagram showing the flow of an information processing method by the information processing system according to Embodiment 2. FIG. 8 shows the processing flow of the information processing system 100 until the disclosure destination is determined. First, the employee terminal 20 acquires the biometric information of the first employee (S101) and outputs the biometric information to the server 10 (S102). The server 10 performs a physical condition management process based on the acquired biometric information (S103) and determines the health status of the first employee. Further, the server 10 creates a report associating the health status of the first employee with the information about the first employee (S104).

[0068] Then, the server 10 sends a disclosure destination selection request to the employee terminal 20 (S105). The first employee can select a disclosure destination according to his or her wishes from a plurality of disclosure destinations (S106). When the server 10 receives the disclosure destination selection information (S107), it executes a disclosure permission process for the report of the first employee to the disclosure destination terminal 30 of the selected disclosure destination, (S108), and grants the disclosure destination terminal 30 the access right to the report of the first employee. As a result, the report of the first employee can be viewed from the disclosure destination terminal 30 (S109).

[0069] As described above, according to the embodiment, in addition to the stress check by laws and regulations, each employee can grasp his or her own health condition from daily biometric information, and the self-care awareness of each employee can be improved. In addition, through the advice information and consultation recommendations from the information processing system 100, it is possible to promote the behavior change of employees and promote health improvement.

[0070] Also, according to the embodiment, the employee himself / herself can select a disclosure destination for disclosing a report linking his or her own health condition and the information about himself / herself. In this way, by freely disclosing his or her own information according to his or her own will, a state can be constructed in which the employee and the disclosure destination, for example, staff (industrial doctors / healthcare workers / personnel and labor, etc.), can directly cooperate and surely receive consultations. In particular, for a healthcare worker conducting a health interview, it is possible to conduct an interview based on the evidence disclosed by the employee, so that care tailored to each employee becomes possible.

[0071] In addition to collaborating with industrial physicians, nurses, etc., it is also possible to collaborate with communities of one's own choice by setting the disclosure recipients. For example, an employee can choose to disclose information to the supervisor of the relevant department or the line care manager instead of their direct supervisor. This enables the confirmation of employees' health status through horizontal and diagonal linkages even if the line care within the organization to which they belong does not function, thus establishing a health safety net within the company. Also, employees can receive care customized for individuals. In the case where an employee wishes to designate an external third-party organization as the disclosure recipient, information dissemination to the outside is also possible.

[0072] Furthermore, according to the embodiment, the information processing system 100 can summarize information regarding the health status resulting from an individual's biometric information to a certain level and process it into a state where the individual cannot be identified. As a result, the state of the organization can be viewed in summary information based on biometric information, making it possible to correctly show the degree of organizational fatigue to the management of the company.

[0073] Also, by cross-analyzing information not influenced by emotions resulting from such biometric information and engagement information based on an engagement survey to create information on the soundness of the organization, it becomes possible to take measures towards obligatory disclosure of human capital information.

[0074] In the above example, when the program is loaded into a computer, it includes a set of instructions (or software code) for causing the computer to perform one or more functions described in the embodiments. The program may be stored in a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, the computer-readable medium or tangible storage medium includes RAM, ROM (read-only memory), flash memory, SSD, or other memory technologies, CD-ROM, digital versatile disc (DVD), Blu-ray (registered trademark) disc, or other optical disc storage, magnetic cassette, magnetic tape, magnetic disk storage, or other magnetic storage devices. The program may also be transmitted on a transitory computer-readable medium or a communication medium. By way of example and not limitation, the transitory computer-readable medium or communication medium includes electrical, optical, acoustic, or other forms of propagated signals.

[0075] Note that the present disclosure is not limited to the above embodiments and can be appropriately changed without departing from the spirit. Also, the present disclosure may be implemented by appropriately combining the respective embodiments.

Explanation of Reference Numerals

[0076] 1 Information processing apparatus 2 Determination unit 3 Report creation unit 4 Reception unit 5 Permission unit 10 Server 11 Storage unit 111 Program 112 Employee information DB 12 Memory 13 Communication unit 14 Processing unit 141 Acquisition unit 142 Determination unit 143 Report creation unit 144 Reception unit 145 Permission unit 146 Notification unit 147 Advice Information Generation Unit 148 Soundness Evaluation Unit 20 Employee Terminal 21 Camera 22 Measurement Unit 23 Memory Unit 24 Memory 25 Communication Unit 26 Processing Unit 261 Generation Processing Unit 262 Transmission Processing Unit 27 Input / Output Unit 30 Disclosure Destination Terminal 31 Input / Output Unit 32 Communication Unit 33 Memory Unit 34 Memory 35 Processing Unit 351 Access Processing Unit 352 Display Processing Unit 100 Information Processing System 101 Information Processing System 102 Judgment Unit 103 Report Creation Unit 104 Reception Unit 105 Permission Unit N Network

Claims

1. A determination unit that determines the health status from the biometric information of the subject; An advice information generation unit that generates advice information corresponding to the health status of the subject, which is defined corresponding to a group obtained by grouping the subject under predetermined conditions; A report creation unit that creates a report including the advice information, in which the health status of the subject is associated with information about the subject including information about the group; A reception unit that receives a selection of a disclosure destination of the report for the subject; A permission unit that permits disclosure of the report to the disclosure destination selected by the subject; Comprising: An information processing apparatus.

2. Further comprising a notification unit that notifies the subject of a consultation recommendation based on the report, The information processing apparatus according to claim 1.

3. Further comprising a soundness evaluation unit that generates soundness information about a group to which the subject belongs based on reports of a plurality of subjects, The information processing apparatus according to claim 1.

4. A determination unit that determines the health status from the biometric information of the subject; An advice information generation unit that generates advice information corresponding to the health status of the subject, which is defined corresponding to a group obtained by grouping the subject under predetermined conditions; A report creation unit that creates a report including the advice information, in which the health status of the subject is associated with information about the subject including information about the group; A reception unit that receives a selection of a disclosure destination of the report for the subject; A permission unit that permits disclosure of the report to the disclosure destination selected by the subject; Comprising: An information processing system.

5. A computer Determines the health status from the biometric information of the subject, Generates advice information corresponding to the health status of the subject, which is defined corresponding to a group obtained by grouping the subject under predetermined conditions, Creates a report including the advice information, in which the health status of the subject is associated with information about the subject including information about the group, Receives a selection of a disclosure destination of the report for the subject, Permits disclosure of the report to the disclosure destination selected by the subject, Executes the Information processing method.

6. Determines the health status from the biometric information of the subject, Generates advice information corresponding to the health status of the subject, which is defined corresponding to a group obtained by grouping the subject under predetermined conditions, Create a report including the advice information that links the health status of the subject and the information about the subject including the information about the group. Receive a selection of the disclosure destination of the report by the subject. Permit the disclosure of the report to the disclosure destination selected by the subject. A program that causes a computer to execute the process.

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