Information processing device, information processing system, control program, and control method

The information processing device addresses the issue of undetected left-behind items by allowing users to select a service, detecting and warning about undetected items, ensuring users are alerted to prevent item loss.

JP7720946B2Active Publication Date: 2025-08-08SHARP KK
View PDF 3 Cites 0 Cited by

Patent Information

Application Number
JP2024067177
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2024-04-18
Publication Date
2025-08-08
Estimated Expiration
2040-01-15

AI Technical Summary

Technical Problem

Existing information processing devices fail to notify users when items that cannot be detected by detection means are left behind, leading to unawareness of forgotten belongings.

Method used

An information processing device that allows users to select a service, detects items used or output in relation to the service, sets warnings for undetected items, and notifies users through visual and auditory means to prevent items from being left behind.

Benefits of technology

Effectively prevents items related to a predetermined service from being forgotten by ensuring users are alerted to undetected items post-service execution.

✦ Generated by Eureka AI based on patent content.

Smart Images

  • Figure 0007720946000001
    Figure 0007720946000001
  • Figure 0007720946000002
    Figure 0007720946000002
  • Figure 0007720946000003
    Figure 0007720946000003
Patent Text Reader

Abstract

To provide an information processing apparatus, an information processing system, a control program, and a control method for effectively preventing a user from leaving behind an article related to a predetermined service.SOLUTION: An information processing apparatus comprises a display, and receives user operation through a graphical user interface (GUI) displayed on the display. Upon completion of a service, a thing-left-behind notification screen 200 is displayed on the display. The thing-left-behind notification screen 200 is provided with a thing-left-behind warning part 202 to warn a user not to leave articles of attention behind including the user's belongings used in relation to the service. The thing-left-behind warning part 202 is provided with an individual warning part 206 to warn the user not to leave the article of attention individually for, of the articles of attention, a first type of article the recovery of which cannot be detected and a second type of article the recovery of which can be detected and that is not recovered.SELECTED DRAWING: Figure 5A
Need to check novelty before this filing date? Find Prior Art

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing system, a control program, and a control method, and more particularly to, for example, an information processing device, an information processing system, a control program, and a control method for providing a predetermined service to a user. [Background technology]

[0002] An example of this type of background art is disclosed in Patent Document 1. The image forming apparatus of the background art is equipped with an object detection means and a voice message output means. The object detection means detects whether the user has left or whether the user has been changed, and whether any copied sheets remain in the discharge tray or sorter. When the object detection means detects that copied sheets remain in the discharge tray or sorter after the image forming apparatus has completed its operation, even though the user has left or been changed, the voice message output means outputs a voice message informing the user that copied sheets have been left behind. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2000-201245 Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the image forming device of the related art, if an object that cannot be detected by the object detection means is left behind, a voice message is not output to notify the user that the object has been left behind. Therefore, there is a problem in that if an object that cannot be detected by the object detection means is left behind, the user cannot be made aware of the fact that the object has been left behind.

[0005] Therefore, a primary object of the present invention is to provide a novel information processing device, information processing system, control program, and control method.

[0006] Another object of the present invention is to provide an information processing device, an information processing system, a control program, and a control method that can effectively prevent items related to a predetermined service from being left behind. [Means for solving the problem]

[0007] The first embodiment is Users can choose from multiple services The specified service viable An information processing device, Selected by the user from multiple services Executes a given service Information processing device control means, user's possessions usable in the information processing device, and Multiple Among multiple items including output items output in relation to the service 、 Some items About detection means for detecting whether the item has been retrieved from its location; , a predetermined user-selected Service By control means After execution, one of the plurality of articles is collected from the location where the article is present by the detection means. Re Items detected as missing of Items to be aware of Setting method to set , and a warning means for informing the user of the item to be warned about. Equipped with The setting means also sets, as items to be warned, items owned by the user that are usable in a predetermined service selected by the user and output items that are output in the predetermined service, even though the detection means has not detected whether the items have been collected from the location where the items are present, and after the predetermined service selected by the user is executed by the control means, the warning means notifies the user of the items to be warned. The information processing device is characterized by:

[0009] The second embodiment is an information processing device dependent on the first embodiment, and among a plurality of articles, A predetermined value selected by the user The system further comprises an identification means for identifying the user's property actually used in the service and the output object actually output in connection with the service, and the items to be noted include the user's property actually used and the output object actually output in connection with the service identified by the identification means.

[0010] A third embodiment is an information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, the information processing device comprising: a control means for executing the predetermined service selected by the user from the plurality of services; a detection means for detecting whether or not some of a plurality of articles including the user's belongings that can be used by the information processing device and output objects output in connection with the plurality of services have been collected from a predetermined location where the articles are present; a setting means for setting, as a caution item, an article that is detected by the detection means as not having been collected from the predetermined location where the article is present after the control means has executed the predetermined service selected by the user; and a display. The setting means also sets, as a caution item, the user's belongings that can be used in the predetermined service selected by the user and output objects output in the predetermined service, which are not detected by the detection means as having been collected from the location where the article is present, and Goods The information processing device is characterized in that a warning section for warning a user not to forget to take the item is displayed on the display. The fourth embodiment is an information processing device dependent on the third embodiment, characterized in that the warning section displayed on the display is made invisible when a predetermined key is operated or after a predetermined time has elapsed.

[0011] Fifth Example teeth, Third or Fourth Example an information processing device that is subordinate to the information processing device, and the warning unit includes an external view of the information processing device; The display shows: A predetermined part in the external view corresponding to a predetermined location where an object to be careful exists is highlighted and displayed. , characterized in that .

[0012] Sixth Example is the fifth Example and an information processing device that is subordinate to the above, further comprising an input means for receiving a user operation, wherein the warning unit includes an individual warning unit corresponding to each of the warning target items; displayed on the display, Individual caution section or external view At the designated location where the item to be careful is locatedWhen a corresponding predetermined portion is selected by a user via an input means, the warning for the individual warning portion or the article corresponding to the portion is stopped. , characterized in that .

[0013] Seventh Example The sixth Example An information processing device that is subordinate to For an item that has not been detected by the detection means as having been collected from the predetermined location where the item is present, Further comprising a warning means for issuing a warning. It is characterized by:

[0014] 8th Example From the first Third Any of the Example an information processing device that is subordinate to the above, further comprising a voice output means, and that outputs a voice for preventing the user from forgetting to pick up the item to be warned from the voice output means; Characterized by .

[0018] A ninth embodiment is a control program for an information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, and after making a processor of the information processing device execute the predetermined service selected by the user, the program controls the processor to display the user's possessions and the information processing device's possessions that can be used in the predetermined service. Prescribed services The control program is characterized by executing a detection step of detecting whether or not some of a plurality of items, including an output object output in relation to the above, have been collected from a predetermined location where the item is present; a setting step of designating, as items to be warned, those of the plurality of items detected in the detection step as not having been collected from the predetermined location where the item is present and / or those of the plurality of items for which it is not detected in the detection step whether or not they have been collected from the predetermined location where the item is present; and a warning step of informing a user of the items to be warned.

[0019] The tenth embodiment is Users can choose from multiple services The specified service viable A control method for an information processing device, comprising: A predetermined value selected by the user service of Executed height After that, among multiple items including the user's possessions that can be used in a specified service and output items that are output in relation to the service,、 Some items About a detecting step of detecting whether the article has been collected from a predetermined location where the article is present; Not yet Items detected as and / or among the plurality of articles, an article that is not detected as having been collected from a predetermined location where the article is present in the detection step. Items to be careful of A setting step for notifying the user of the items to be careful of. The control method is characterized by performing an attention step. [Effects of the Invention]

[0020] According to this invention, it is possible to effectively prevent items relating to a predetermined service from being left behind.

[0021] The above and other objects, features and advantages of the present invention will become more apparent from the following detailed description of the preferred embodiments with reference to the drawings. [Brief explanation of the drawings]

[0022] [Figure 1] FIG. 1 is a diagram illustrating the external configuration of an information processing system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a block diagram showing the electrical configuration of the information processing device shown in FIG. [Figure 3] FIG. 3 is a block diagram showing the electrical configuration of the image forming apparatus shown in FIG. [Figure 4] FIG. 4 is an illustrative view showing an example of the home screen. [Figure 5A] FIG. 5A is an illustrative view showing an example of a left-behind item notification screen. [Figure 5B] FIG. 5B is an illustrative view showing another example of the lost item notification screen. [Figure 5C] FIG. 5C is an illustrative view showing another example of the lost item notification screen. [Figure 6] FIG. 6 is a diagram showing the relationship between services that can be provided by the information processing system and articles that may be the subject of attention not to be left behind in each service. [Figure 7]7 is an illustrative view showing an example of a memory map of the RAM of the information processing device shown in FIG. 2. FIG. [Figure 8] FIG. 8 is an illustrative view showing an example of a memory map of the RAM of the image forming apparatus shown in FIG. [Figure 9] FIG. 9 is a flowchart showing an example of the forgotten item warning process of the CPU shown in FIG. [Figure 10] FIG. 10 is a flowchart showing an example of the forgotten item warning process in the second embodiment. [Figure 11] FIG. 11 is a diagram showing items that should not be left behind in the copy service in the second embodiment. [Figure 12] FIG. 12 is an illustrative view showing an example of the left-behind item notification screen. [Figure 13] FIG. 13 is a flowchart showing an example of the forgotten item warning process in the third embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0023] [First Example] 1 is a diagram showing an example of the configuration of an information processing system 100 according to the first embodiment of the present invention. Referring to FIG. 1, information processing system 100 according to the first embodiment of the present invention includes an information processing device 10 and an image forming device .

[0024] The information processing device 10 is a multimedia kiosk (MMK) terminal installed in stores such as supermarkets, restaurants, or convenience stores, as well as public facilities such as train stations, bus terminals, airports, government offices, or libraries. The information processing device 10 provides various information or predetermined services (functions) to users depending on the location where it is installed. As will be described in detail later, the information processing device 10 can also cooperate with an image forming device 70 to provide users with predetermined services such as copying, printing, scanning, and faxing.

[0025] In this specification, the front-to-rear direction (depth direction) of the information processing device 10 and its components is defined with the surface facing the user's standing position, i.e., the surface on which a display 14 (described later) is provided, as the front (front), and the left-to-right direction (horizontal direction) of the information processing device 10 and its components is defined with reference to the state when the user views the information processing device 10. The same applies to the image forming device 70.

[0026] The information processing device 10 comprises a device main body 28 including a display 14 with a touch panel 12, a storage medium connection unit 16, a ticket printer 18, a code reading unit 20, a short-range communication unit 22, a currency processing unit 24 and a photo printer 26.

[0027] The display 14 with the touch panel 12 is disposed at the top end of the information processing device 10 (device body 28). The touch panel 12 is a general-purpose touch panel, and any type of touch panel can be used, such as a capacitance type, an electromagnetic induction type, a resistive film type, or an infrared type. In this first embodiment, a capacitance type touch panel is used as the touch panel 12, and the touch panel 12 is provided on the display surface of the display 14. However, a touch panel display in which the touch panel 12 and the display 14 are integrally formed may also be used. Furthermore, the display 14 may be, for example, an LCD or an EL (Electro-Luminescence) display.

[0028] The storage medium connector 16 includes mounting sections (for example, a drive and a memory slot) for mounting various storage media. The various storage media include optical discs (for example, CD-R, DVD-R, and BD-R) and flash memories (for example, USB memories, SD memory cards, and memory sticks). Optical discs are mounted in the drive, and flash memories are mounted in the memory slot.

[0029] Ticket printer 18 (third image forming unit) is, for example, a thermal printer (thermal printer) or dot impact printer, and issues tickets on which images such as receipts, invoices, journals, coupons, etc. are printed. Specifically, ticket printer 18 prints various characters, images, code patterns (barcodes, etc.) on roll paper, and discharges the printed tickets from paper discharge unit 18a.

[0030] The code reading unit 20 includes, for example, a laser scanner or a camera, and can read codes attached to products, cards, receipts, etc., or codes displayed on the screen of a user terminal (mobile terminal). Codes that can be read by the code reading unit 20 include barcodes (one-dimensional barcodes) and two-dimensional codes (for example, QR Code (registered trademark), Micro QR Code, DataMATRIX, MaxiCODE, and VeriCODE).

[0031] The short-range communication unit 22 performs wireless, contactless data communication with a communication target such as an IC card (such as an ID card, membership card, or employee ID card) or a user terminal in accordance with a communication standard such as ISO / IEC 18092 (so-called NFC (Near Field Communication)). The communication distance of the short-range communication unit 22 is approximately several centimeters to several meters. The short-range communication unit 22 transmits to the communication target a signal (read command) instructing the communication target to read data stored in the communication target. The communication target transmits desired data to the short-range communication unit 22 in response to the read command. The short-range communication unit 22 also transmits to the communication target a signal (write command) instructing the communication target to write the data (write data). The communication target writes (stores) the received write data in the memory unit of the communication target in accordance with the write command.

[0032] The currency processing unit 24 includes a currency insertion unit 24a and a coin return slot 24b. The currency insertion unit 24a includes a coin insertion slot, a bill insertion slot, a change return lever, etc., and is located below the short-range communication unit 22. Coins inserted through the coin insertion slot and bills inserted through the bill insertion slot are sorted by type and stored in a predetermined currency storage unit (not shown). The currency storage unit includes a coin storage unit and a bill storage unit. When coins or bills are inserted, the inserted amount is calculated based on the type and number of coins stored in the coin storage unit and the type and number of bills stored in the bill storage unit. When a predetermined service is performed in the information processing device 10, a cost (fee) corresponding to the content of the service is subtracted from the inserted amount, and the remaining amount of the inserted amount is calculated. Furthermore, when the change return lever is operated, coins or bills (change) are returned based on the remaining amount of the inserted amount. However, coins are returned from a coin return slot 24b provided below the coin insertion slot 24a, and banknotes are returned from a banknote insertion slot.

[0033] Photo printer 26 (second image forming unit) is, for example, a dye-sublimation printer or inkjet printer, and prints an image on photo paper (photo paper). The photo printed by photo printer 26 is discharged to discharge unit 26a. However, image data for forming the image on the paper may be image data stored in a storage medium connected to storage medium connection unit 16, or image data transmitted from an external computer. The size of the photo printed by photo printer 26 may be L size or 2L size, for example.

[0034] Figure 2 is a block diagram showing the electrical configuration of the information processing device 10 shown in Figure 1. Referring to Figure 2, the information processing device 10 includes a CPU 32. Connected to the CPU 32 via a bus 60 are RAM 34, ROM 36, touch panel control circuit 38, display control circuit 40, storage medium connection unit 16, ticket printer 18, code reading unit 20, near-field communication unit 22, currency processing unit 24, photo printer 26, communication circuit 44, and audio IC 46. Also connected to the touch panel control circuit 38 is the touch panel 12, the display 14 is connected to the display control circuit 40, and the speaker 48 is connected to the audio IC 46.

[0035] The CPU 32 is responsible for overall control of the information processing device 10. The RAM 34 is used as a work area and a buffer area for the CPU 32. The ROM 36 stores the startup program for the information processing device 10 and default values for various information.

[0036] Touch panel control circuit 38 applies necessary voltages and the like to touch panel 12, detects touch operations (touch inputs) within the effective touch range of touch panel 12, and outputs touch coordinate data indicating the position of the touch input to CPU 32.

[0037] The display control circuit 40 includes a GPU, a VRAM, etc., and under the direction of the CPU 32, the GPU uses image generation data stored in the RAM 34 to generate display image data in the VRAM for displaying various screens on the display 14, and outputs the generated display image data to the display 14.

[0038] The communication circuit 44 is a communication circuit for connecting to a network such as the Internet. The communication circuit 44 is a wired communication circuit or a wireless communication circuit, and communicates with an external computer (external terminal) such as a server via the network in accordance with instructions from the CPU 32. However, the communication circuit 44 may also communicate via a wired or wireless (for example, infrared, Wi-Fi (registered trademark), or Bluetooth (registered trademark)) system without going through a network. Therefore, it is also possible to directly communicate with the image forming device 70 and the user terminal.

[0039] The audio IC 46 plays back the audio data in accordance with instructions from the CPU 32, and outputs the played back audio from the speaker 48. Therefore, the speaker 48 outputs a sound or audio (synthesized audio) corresponding to the audio data.

[0040] The electrical configuration of the information processing device 10 shown in FIG. 2 is merely an example, and the invention is not limited to this.

[0041] Returning to FIG. 1, the image forming apparatus 70 is a multifunction peripheral (MFP) having functions such as a copy function, a printer function, a scanner function, and a facsimile function.

[0042] The image forming device 70 includes a device main body 80 that includes an image reading unit 72, an image forming unit 74, a paper feeder 76, and a paper output tray 78. However, the image forming device 70 is installed near the information processing device 10. For example, the image forming device 70 is installed adjacent to the right side of the information processing device 10.

[0043] The image reading unit 72 includes a document table made of a transparent material, and is built into the device main body 80. Above the document table, a document pressing cover 72a is attached via a hinge or the like so as to be able to be opened and closed freely.

[0044] The image reading unit 72 also includes a light source, multiple mirrors, an imaging lens, and a line sensor. The image reading unit 72 exposes the surface of the document to light from the light source, and guides the light reflected from the document surface to the imaging lens using multiple mirrors. The imaging lens then focuses the reflected light onto the light-receiving elements of the line sensor. The line sensor detects the luminance or chromaticity of the reflected light that has focused on the light-receiving elements, and generates read image data based on the image of the document surface. A CCD (Charge Coupled Device) or a CIS (Contact Image Sensor) is used as the line sensor.

[0045] Image forming unit 74 (first image forming unit) is built into apparatus main body 80 and is provided below image reading unit 72. This image forming unit 74 includes a photosensitive drum, a charging device, an exposure device, a developing device, a transfer device, a fixing device, etc. Image forming unit 74 forms an image on a recording medium (paper for image formation) conveyed from paper feeder 76 or the like by electrophotography, and discharges the paper (printed material) on which the image has been formed to a paper output tray 78 provided between image reading unit 72 and image forming unit 74. However, image data for forming an image on paper may be image data read by image reading unit 72, image data transmitted from information processing device 10, or image data transmitted from an external computer (server, etc.), etc.

[0046] Fig. 3 is a block diagram showing the electrical configuration of image forming apparatus 70 shown in Fig. 1. Referring to Fig. 3, image forming apparatus 70 includes a CPU 82. Connected to CPU 82 via bus 90 are RAM 84, HDD 86, image reading unit 72, image forming unit 74, document detection unit 88, printed matter detection unit 94, and communication circuit 92.

[0047] The CPU 82 is responsible for overall control of the image forming apparatus 70. The RAM 84 is used as a work area and a buffer area for the CPU 82.

[0048] The HDD 86 is the main storage device of the image forming apparatus 70, and stores control programs for the CPU 82 to control the operation of each part of the image forming apparatus 70, display image data for various screens, etc. However, instead of or together with the HDD 86, other non-volatile memories such as SSDs, flash memories, and EEPROMs may be used.

[0049] The document detector 88 is provided to detect whether a document is set on the document table. A specific method for detecting a document is as follows.

[0050] The first detection method is to perform a pre-scan before scanning the document (main scan). In one method, the image reading unit 72 performs scanning and determines whether or not an original is present on the original placement table based on the brightness or chromaticity of the reflected light that is imaged on the light receiving elements of the line sensor. In this case, the image reading unit 72 also functions as the original detection unit 88. In other words, the image reading unit 72 and the original detection unit 88 are used together.

[0051] A second detection method is to provide a dedicated document detection sensor in the image reading unit 30 and determine whether a document is present on the document tray based on the output of the document detection sensor. The document detection sensor may be a reflective photoelectric sensor or a transmissive photoelectric sensor. For example, the document detection sensor may be provided within the range of the document setting position, such as near the rear left corner of the document tray.

[0052] Furthermore, a third detection method is a method in which it is determined that a document is present on the document placing platen when the document retaining cover 72a is opened or closed. In this case, if the document retaining cover 72a is opened and then closed, it is assumed that a document has been placed on the document placing platen, and it is determined that a document is present on the document placing platen. Furthermore, if the document retaining cover 72a is opened when it has been determined that a document is present on the document placing platen, it is determined that the document has been removed from the document placing platen (no document is present).

[0053] The printed matter detection unit 94 is provided to detect the presence or absence of printed matter discharged onto the paper discharge tray 78. This printed matter detection unit 94 includes a paper discharge sensor for detecting the presence or absence of printed matter discharged onto the paper discharge tray 78. A general-purpose optical sensor or a contact sensor can be used as the paper discharge sensor. For example, if a reflective optical sensor is used as the paper discharge sensor, the paper discharge sensor includes a light-emitting unit and a light-receiving unit. Depending on whether or not a printed matter is present on the paper discharge tray 78, the light output from the light-emitting unit may or may not be incident on the light-receiving unit. Then, based on the output of the paper discharge sensor, it is determined whether or not a printed matter is present on the paper discharge tray 78.

[0054] The communication circuit 92 is a communication circuit for connecting to a network such as the Internet. This communication circuit 92 is a wired communication circuit or a wireless communication circuit, and communicates with an external computer such as a server via the network in accordance with instructions from the CPU 82. However, the communication circuit 92 can also communicate directly with the information processing device 10 via a wired or wireless connection without using a network.

[0055] However, the document detection unit 88 and the printed matter detection unit 94 are connected to the CPU 32 of the information processing device 10 via the communication circuit 92 and the communication circuit 44 and are controlled by the CPU 32 .

[0056] The electrical configuration of the image forming apparatus 70 shown in FIG. 3 is merely an example, and the present invention is not limited to this.

[0057] In the information processing system 100 configured as above, the information processing device 10 accepts user operations via a GUI displayed on the display 14. Specifically, various operation screens (setting screens) are displayed on the display 14 of the information processing device 10, and user operations are accepted in response to touch inputs to the touch panel 12. In other words, the display 14 with the touch panel 12 functions as an input means for accepting user operations. In the information processing system 100, a predetermined service is executed in response to the contents set on the setting screen.

[0058] Here, some conventional information processing systems detect whether or not an item such as a manuscript or printed matter is present, and if it is determined that an item has been left behind, output a voice message informing the user that an item has been left behind.

[0059] However, in conventional information processing systems, if an item cannot be detected, a voice message is not output to notify the user that the item has been left behind. Therefore, there is a problem in that if an item cannot be detected, the user cannot be made aware that the item has been left behind.

[0060] A specific example of the operation of the information processing system 100 will be described below with reference to Figs. 4 to 6. When the main power of the information processing device 10 and the image forming device 70 is turned on and they are in a standby state in which each function can be executed, a home screen 110 as shown in Fig. 4 is displayed on the display 14 of the information processing device 10. The home screen 110 is an operation screen for selecting a service. This home screen 110 displays a plurality of keys 112 for selecting a service provided by the information processing system 100. However, in this first embodiment, the services refer to copying, scanning, printing, sending and receiving faxes, etc.

[0061] Each of the plurality of keys 112 is an image surrounded by a substantially rectangular frame and functions as a software key. Each of the plurality of keys 112 has a symbol such as "Copy," "Print from smartphone," Services such as "print from recording media," "fax," "scan," "photo / document print," "network print," and "government services" are assigned.

[0062] Copy services include services that copy (duplicate) images of documents and other originals onto regular paper (regular copy services) and services that copy photographs onto photo paper (photo copy services). The "Print from Smartphone" service uses image data stored on a mobile device such as a smartphone. The "Print from Storage Media" service uses image data stored on a storage medium. The "Network Print" service uses image data sent from an external computer (a server for network print services). The "Administrative Service" service uses image data of administrative certificates sent from a server of an administrative agency. Each print service allows users to select (designate) an image forming unit to print from among multiple image forming units (e.g., image forming unit 74 (first image forming unit) and photo printer 26 (second image forming unit)). For example, a selection screen including a selection key for selecting the image forming unit that will perform printing is displayed on the display 14 of the information processing device 10, i.e., the user is presented with options for selecting the image forming unit that will perform printing from among multiple image forming units, and printing can be performed from the selected image forming unit.

[0063] When key 112 is touched (operated) on home screen 110, that is, when a service is selected, a plurality of operation screens for setting the selected service are sequentially displayed on display 14. In information processing device 10 or image forming device 70, a predetermined service is executed according to the content set on the setting screen.

[0064] Then, when the service is completed, that is, after the service is executed, the display 14 displays a lost item notification screen 200 (200A to 200C) as shown in FIGS. 5A to 5C.

[0065] The lost item notification screen 200 includes an end key 200a and a lost item warning section 202. The end key 200a is an operation key for ending the display of the lost item notification screen 200. When the end key 200a is operated, the home screen 110 is displayed on the display 14.

[0066] The lost property reminder unit 202 is a unit for managing the user's belongings and the service used in connection with the service. The left-item warning unit 202 is provided to warn the user not to forget any items that are the subject of a warning about being left behind (warning items), including output objects that are output in relation to the information processing device 10. The left-item warning unit 202 displays an external view 204 of the information processing device 10 and the image forming device 70, and a message to warn the user not to forget any warning items. The left-item warning unit 202 is also provided with an individual warning unit 206.

[0067] The individual warning section 206 is provided for each cautionary item to warn the user not to forget to pick up each cautionary item. The individual warning section 206 includes an icon and an arrow. The icon includes an appropriate graphic indicating the content of the cautionary item, a character string indicating the content of the cautionary item, and a frame surrounding the graphic and the character string. The arrow extends from the operation key toward the external view 204. The arrow points to the portion of the external view 204 where the cautionary item corresponding to each icon is located.

[0068] Furthermore, the lost item warning section 202 displays a message such as "Please be careful not to leave anything behind" to warn against leaving an item to be noticed. Furthermore, although not shown, the portion of the external view 204 corresponding to the location of the item to be noticed may be highlighted. For example, the portion corresponding to the location of the item to be noticed may be given a pattern or an appropriate color. A yellow color is preferable to attract the user's attention as it warns against leaving something behind. In this way, the user can easily visually recognize the location of the item to be noticed.

[0069] However, items to be careful of include manuscripts, printed matter, photographs, receipts, communication targets of the short-range communication unit 22 (hereinafter sometimes referred to as "cards"), mobile terminals capable of paying fees (capable of electronic settlement), and change (financial change). Note that printed matter refers to paper for image formation on which an image is formed by the image forming unit 74 and discharged to the paper discharge tray 78, photographs refers to photo paper printed by the photo printer 26, and receipts refers to receipts printed by the ticket printer 18. Change refers to money that needs to be returned to the user (the user of the information processing system 100).

[0070] In the first embodiment, the cautionary items are items that can be used in relation to the service or items that may become output (deliverables) of the service, and there are multiple items for each service.

[0071] FIG. 6 shows a list of services that can be provided by the information processing system 100 and the relationship between the services and the items that require attention.

[0072] However, a "◯" in FIG. 6 indicates that the item is always used in that service. For example, in a copy service, a document is always used. Therefore, in a copy service, a document corresponds to "◯" and is always an item requiring attention, and an individual warning section (document warning section) 206a (see FIG. 5A, etc.) corresponding to the document is always displayed on the lost item notification screen 200. Also, a "△" indicates that the item is usable in that service. For example, in a copy service, payment methods include payment with currency, which may result in change (cash payment), and payment with a credit card, etc., and there is a possibility that change may be received and that a card may be used. Therefore, in a copy service, change and cards correspond to "△" and are items requiring attention, and an individual warning section (change warning section) 206f (see FIG. 5A, etc.) corresponding to change and an individual warning section (card warning section) 206e (see FIG. 5A, etc.) corresponding to cards are displayed on the lost item notification screen 200. "-" indicates that the item is not available (unusable) for that service. For example, documents are not used in network printing. For this reason, in network printing, documents correspond to "-" and are not included in the items requiring attention, and the individual attention section corresponding to documents is not displayed on the lost item notification screen 200.

[0073] As shown in Figure 6, for copy services, manuscripts, printed materials, receipts, photographs, change, and cards are the items to be warned about. For photo print services, network prints, and content print services, printed materials, receipts, photographs, change, and cards are the items to be warned about. However, for copy services, photo print services, network prints, and content print services, only one of printed materials and photographs is output, and the other is not. For example, when copying using paper for image formation (normal copying), only printed materials are output, and when copying using photo paper (photo copying), only photographs are output.

[0074] In the case of fax services, the items that may be left behind differ depending on whether you are sending a fax or receiving a fax. For example, in the case of fax transmission services, items to be aware of include manuscripts, printed materials, receipts, change, and cards. Note that printed materials in the case of fax transmission services refer to fax transmission result sheets. Although not shown in the figure, the operation screen for setting the operating conditions of the fax transmission service has a transmission result sheet print setting section for selecting the print settings for the transmission result sheet (whether to output the transmission result sheet). In other words, the user can select whether to output the transmission result sheet.

[0075] The transmission result table is basically printed by the image forming unit 74 (first image forming unit). However, the transmission result table may be printed by the ticket printer 18 (third image forming unit) instead of the image forming unit 74. The transmission result table basically prints (contains) the transmission result, transmission date and time, transmission destination, and transmission source, but may also include the title of the transmitted image or the transmitted image (if there are multiple transmitted images, a representative image). On the other hand, in the case of fax reception services, printed materials, receipts, change and cards are items to be aware of.

[0076] For scanning services, the items to be careful of are manuscripts, receipts, change, and cards. For administrative services, the items to be careful of are printed materials, receipts, change, and cards (Basic Resident Register Cards or Individual Number Cards).

[0077] However, common to all services, with regard to change and cards, there are cases where only change is returned and cases where only cards are used. For example, if the fee is paid by cash, cards are not used. Also, if the fee is paid by card (e.g., electronic money) or if the fee is paid by cash and no change is given, no change is returned. Also, common to all services except administrative services, receipts may not be printed. Although not shown in the figure, the operation screen for setting the operating conditions of each service has a print settings section (receipt print settings section) for selecting receipt print settings (whether to print a receipt). In other words, the user can select whether to print a receipt.

[0078] In addition, the items to be careful of include items (first type of items) for which it is not possible to detect whether they have been collected from a specified location where they are present, and items (second type of items) for which it is possible to detect whether they have been collected from a specified location.

[0079] The second type of article is an article for which a means for detecting whether it has been collected is provided, and in this embodiment, it is, for example, a manuscript, a printed matter, a card, etc. As described above, it is possible to detect whether a manuscript has been collected from a predetermined location (the manuscript table) according to the output of the manuscript detection unit 88. It is also possible to detect whether a printed matter has been collected from a predetermined location (the paper discharge tray 78) according to the output of the printed matter detection unit 94. Cards can be detected by short-distance detection. Depending on whether communication with the communication unit 22 is in progress, it is possible to detect whether the device has been collected from a predetermined location (near the short-range communication unit 22).

[0080] In this embodiment, items other than manuscripts, printed materials, and cards, such as photographs, receipts, and change, are treated as type 1 items, but this is just one example, and items other than manuscripts, printed materials, and cards, as long as it is possible to detect whether they have been collected, are treated as type 2 items.

[0081] In this embodiment, the lost item warning section 202 on the lost item notification screen 200 displays individual warning sections 206 corresponding to the first type of items and the second type of items that have not been collected from the designated location among the items requiring attention. However, the second type of items that have been collected from the designated location are excluded from the items requiring attention. The individual warning sections 206 corresponding to the items excluded from the items requiring attention are not displayed (hide). In other words, the second type of items that have been collected are excluded from the items requiring attention, and no warning is given to prevent them from being left behind.

[0082] 5A and 5B show the lost item notification screen 200 (200A, 200B) when a copy service is performed. In the copy service, manuscripts, cards, and change may be used, and printed matter, photographs, and receipts may be output. Therefore, in the copy service, manuscripts, printed matter, photographs, receipts, cards, and change are the first type of item and the second type of item.

[0083] 5A shows the lost item notification screen 200A when all items have not been collected. In this case, six individual warning sections 206a to 206f are displayed, each corresponding to all of the first and second types of items, i.e., manuscripts, printed matter, photographs, receipts, cards, and change.

[0084] FIG. 5B shows the lost item notification screen 200B when the document has been collected. As described above, a document is classified as a second-type item because its collection can be detected. Therefore, when the document has been collected, the individual warning section 206a corresponding to the document is not displayed, and five individual warning sections 206b to 206f corresponding to the second-type items excluding the first-type items and the document, i.e., printed matter, photographs, receipts, cards, and change, are displayed. If the document is collected before the service ends, the lost item notification screen 200B is displayed with the individual warning section 206a corresponding to the document hidden from the start. On the other hand, if the document has not been collected at the time the service ends and is subsequently collected, the lost item notification screen 200A (see FIG. 5A) with the individual warning section 206a corresponding to the document displayed is displayed first, and then the lost item notification screen 200B is displayed when it is detected that the document has been collected. That is, when it is detected that the document has been collected, the screen display transitions from the left-behind-item notification screen 200A to the left-behind-item notification screen 200B.

[0085] Although not shown in the figures, when printed matter, which is the second type of article, is collected, the individual warning section 206b corresponding to the printed matter is hidden, and when cards, which is the second type of article, are collected, the individual warning section 206e corresponding to the cards is hidden. If the second type of article is collected before the service ends, the lost item notification screen 200 (when a document is collected, for example, the lost item notification screen 200B) will be displayed with the individual warning section 206 corresponding to the collected second type of article hidden from the start. FIG. 5C shows a lost item notification screen 200C in a state where a scan service has been performed and not all items have been collected. In the scan service, documents, cards, and change may be used, and a receipt may be output. Therefore, in the copy service, documents, receipts, cards, and change may be used as the first type of item and the second type of item. In this case, four individual warning sections 206a, 206d, 206e, and 206f corresponding to all of the first and second types of items in the scan service, i.e., the document, receipt, cards, and change, respectively, are displayed. Also, although not shown, when a document, which is a second type of item, is collected, the individual warning section 206a corresponding to the document is hidden.

[0086] As described above, in this embodiment, regardless of whether or not the item was actually used in the service, individual warning sections 206 corresponding to all items that can be used in the service, including items that were not actually used, are displayed on the lost item notification screen 200. The individual warning sections 206 corresponding to the second type of items, the collected or uncollected items of which can be detected, are hidden when the second type of items are collected, but the individual warning sections 206 corresponding to the unused items and the first type of items, the collected or uncollected items of which cannot be detected, remain displayed.

[0087] However, when the end key 200a is operated or a predetermined time (for example, 2 to 3 minutes) has elapsed since the left-behind notification screen 200 was displayed, all of the individual warning sections 206 are hidden.

[0088] Specifically, when the end key 200a is operated on the lost item notification screen 200, the home screen 110 as shown in Fig. 4 is displayed on the display 14 instead of the lost item notification screen 200. In other words, it can be said that the individual warning section 206 disappears when the end key 200a is operated.

[0089] Furthermore, when a predetermined time has elapsed since the lost item notification screen 200 was displayed, the home screen 110 is displayed, or all individual warning sections 206 are hidden while the lost item notification screen 200 remains displayed.

[0090] The above-described operation of the information processing system 100 is realized by the CPU 32 of the information processing device 10 executing an information processing program for the information processing device 10 stored in the RAM 34, and the CPU 82 of the image forming device 70 executing an information processing program for the image forming device 70 stored in the RAM 84. Specific processing will be described later using a flow chart.

[0091] Fig. 7 is an illustrative view showing an example of a memory map 300 of the RAM 34 of the information processing device 10 shown in Fig. 2. As shown in Fig. 7, the RAM 34 includes a program storage area 302 and a data storage area 304. As described above, the program storage area 302 of the RAM 34 stores information processing programs for the information processing device 10. The information processing programs for the information processing device 10 include a communication program 302a, an operation detection program 302b, a display program 302c, an item detection program 302d, a setting program 302e, and a warning program 302f.

[0092] The communication program 302a is a program for communicating (transmitting and receiving) data with the image forming apparatus 70, an external computer such as a server, or other devices via a network.

[0093] The operation detection program 302b is a program for detecting touch input, and the CPU 32 acquires touch coordinate data output from the touch panel 12 in accordance with this operation detection program 302b, and stores the acquired touch coordinate data in the RAM 34 in chronological order.

[0094] The display program 302c uses image generation data 304b (to be described later) to generate display image data, i.e., screen data for the various operation screens and the lost item notification screen 200, etc. This is a program for generating and outputting the data to the display 14.

[0095] The item detection program 302d is a program for detecting whether a second type of item (manuscripts, printed matter, and cards) has been collected based on the output from components for detecting whether a second type of item has been collected, such as the manuscript detection unit 88, the printed matter detection unit 94, and the short-range communication unit 22.

[0096] The setting program 302e is a program for setting items that can be used in a service and items that can be output in a service as items to be warned according to the type of service. The setting program 302e is also a program for excluding collected items from the second type of items from the items to be warned.

[0097] The warning program 302f is also a program for warning the user not to leave behind the first type of item and the second type of item that has not been collected from the designated location. In this embodiment, the warning program 302f is a program for warning the user not to leave behind the first type of item and the second type of item that has not been collected from the designated location by displaying the individual warning section 206 corresponding to the first type of item and the second type of item that has not been collected from the designated location when the lost item notification screen 200 is displayed on the display 14.

[0098] Although not shown in the figure, the program storage area 302 stores a program for setting fees for services, etc. in the information processing system 100, a storage medium connection program for controlling the writing of data to various storage media attached to the storage medium connection unit 16 and the reading of data from various storage media, a ticket printing program for controlling the ticket printer 18 to print character strings, images, barcodes, etc. on roll paper, a code reading program for controlling the code reading unit 20 to extract a code image from an image captured by a laser scanner or camera and decode the extracted code image, a photo printer program, and a code reading program for controlling the code reading unit 20 to extract a code image from an image captured by a laser scanner or camera and decode the extracted code image. The program also stores a photo printing program that controls the printer 26 to print an image on photo paper, a short-range communication program that controls the short-range communication unit 22 to realize data communication with the communication target (for example, an ID card, a membership card, or an electronic money medium), a currency processing program 302i that controls the currency processing unit 24 to calculate the amount inserted, and a program for returning coins from the coin return slot 24b or returning banknotes from the banknote insertion slot based on the remaining amount after deducting fees for specified services, etc. from the inserted amount, and a program for selecting and executing various functions provided by the information processing device 10.

[0099] Furthermore, the data storage area 304 of the RAM 34 stores operation input data 304a, image generation data 304b, item detection data 304c, and attention item data 304d.

[0100] The operation input data 304a is data in which touch coordinate data detected according to the operation detection program 302b is stored in chronological order.

[0101] Image generation data 304b is data such as display image data corresponding to various screens to be displayed on display 14.

[0102] The item detection data 304c is data indicating whether each of the second type of items has been collected from a predetermined location.

[0103] The caution item data 304d is data on caution items that are set in accordance with the setting program 302e.

[0104] Although not shown in the figure, the data storage area 304 stores data indicating the relationship between the services that can be provided by the information processing system 100 and the items to be careful about for each service, stores other data necessary for executing the information processing program for the information processing device 10, and is provided with timers (counters) and registers necessary for executing the information processing program for the information processing device 10.

[0105] Fig. 8 is a diagram illustrating an example of a memory map 400 of the RAM 84 of the image forming apparatus 70 shown in Fig. 3. As shown in Fig. 8, the RAM 84 includes a program storage area 402 and a data storage area 404. As described above, the program storage area 402 of the RAM 84 stores an information processing program for the image forming apparatus 70. The information processing program for the image forming apparatus 70 includes a communication program 402a, an image reading program 402b, and an image forming program 402c.

[0106] The communication program 402a is a program for communicating with the information processing device 10 or an external computer such as a server or other devices via a network.

[0107] The image reading program 402b is a program for controlling the image reading unit 72 to read (scan) an image of a document placed on the document placing platen, and output an image signal (scanned image data) corresponding to the read image.

[0108] The image forming program 402c is a program for controlling the image forming unit 74 to form a multicolor or monochrome image on a sheet of paper for image formation in accordance with image data 404a such as scanned image data or input image data.

[0109] Although not shown, the program storage area 402 also stores programs for selecting and executing various functions provided in the image forming apparatus 70.

[0110] Furthermore, image data 404a and the like are stored in the data storage area 404 of the RAM 84. The image data 404a is image data read by the image reading unit 72 or image data input from an external computer such as a server.

[0111] Although not shown in the figure, the data storage area 404 stores other data necessary for executing the information processing program for the image forming device 70, and is provided with timers (counters) and registers necessary for executing the information processing program for the image forming device 70.

[0112] Fig. 9 is a flow chart showing an example of a forgotten item warning process executed by the CPU 32 of the information processing device 10 shown in Fig. 2. This forgotten item warning process is started when the service is ended.

[0113] As shown in Figure 9, when the CPU 32 of the information processing device 10 starts the lost item warning process, in step S1, it sets items that can be used in the service and items that can be output in the service as items to be warned about, and in step S3, it determines whether any of the items to be warned about have been collected.

[0114] If step S3 is "YES," that is, if it is determined that there are collected items among the items to be warned about, then in step S5, the collected items are excluded from the items to be warned about, and the process proceeds to step S7. On the other hand, if step S3 is "NO," that is, if it is determined that there are no collected items among the items to be warned about, then the process proceeds to step S7 without passing through step S5.

[0115] Next, in step S7, a warning is given for the caution items, and the process proceeds to step S9. In this embodiment, in step S7, the lost item notification screen 200 is displayed on the display 14, which includes individual warning sections 206 corresponding to the first type of item and the second type of item that have not been collected from the predetermined location, among the caution items.

[0116] Next, in step S9, it is determined whether or not to end the forgotten item warning process. Here, it is determined that the forgotten item warning process should be ended when the end key 200a is operated or a predetermined time has elapsed since the forgotten item notification screen 200 was displayed.

[0117] If "NO" in step S9, that is, if it is determined that the forgotten item warning process is not to be ended, the process returns to step S3. On the other hand, if "YES" in step S9, the forgotten item warning process is ended.

[0118] In this first embodiment, among the items to be warned, a warning is given to prevent items from being left behind, which are a first type of item whose collection status cannot be detected and a second type of item whose collection status can be detected but has not been collected. Therefore, a warning is given to prevent items from being left behind even if it is impossible to detect whether they have been collected, so that if an item whose collection status cannot be detected has not been collected, the user can be made aware that it has been left behind. Furthermore, since a warning is not given to prevent items from being left behind for items that have already been collected, it is possible to efficiently and effectively prevent items from being left behind.

[0119] Furthermore, according to the first embodiment, since attention is given to prevent forgetting to take items that can be used in the service and items that can be output in the service, it is possible to reliably prevent forgetting to take items.

[0120] Furthermore, according to the first embodiment, a lost item notification screen 200 including a lost item warning section 202 that is provided to warn the user not to forget to pick up an item that requires attention is displayed on the display 14, so that the user can be visually made aware that an item has been left behind, and thus forgetting an item can be effectively prevented.

[0121] In the first embodiment, the lost item notification screen 200 is displayed on the display 14 to warn the user not to leave an item behind. However, instead of or in addition to this, a voice message (voice message) may be used to warn the user not to leave an item behind. For example, a voice message warning the user not to leave a warning item is output from the speaker 48. If there are multiple warning items, a voice message warning the user not to leave each warning item is output from the speaker 48. However, since Type 2 items that have already been collected do not qualify as warning items, no voice message is issued (no voice message warning the user not to leave each item behind is output). On the other hand, Type 1 items whose collection status cannot be detected and Type 2 items that have not been collected qualify as warning items, and therefore voice messages are issued for these items. Furthermore, when warning the user not to leave an item behind by voice, if there are any Type 2 items that have not been collected after a predetermined time has elapsed since the voice message was output, a voice message warning the user not to leave each item behind is issued again. When a second or subsequent warning is given, items of the second type that have already been recalled are excluded from the items subject to warning, so no warning will be given to items of the second type that have already been recalled. [Second Example] The information processing system 100 of the second embodiment is the same as the first embodiment except that the items actually used in the service and the items actually output are set as items to be warned about, so we will only explain the differences from the first embodiment and omit redundant explanations.

[0122] In the second embodiment, the items actually used and the items actually output from the start to the end of the service are identified. For example, in a copy service or various print services, whether a printed matter or a photograph is output is determined by the setting of the operating conditions for each service. Specifically, it is determined by the setting of the condition (output paper condition) of whether to print on photo paper or on paper for image formation. The operating conditions for each service are set on various operation screens corresponding to the service and are finalized at least by the time the service is completed. Therefore, in a copy service or various print services, it is possible to identify whether a printed matter or a photograph is output.

[0123] Furthermore, whether or not a fax transmission result table is output in the fax transmission service is determined by the print settings of the transmission result table. Therefore, in the fax transmission service, by reading the print settings of the transmission result table, it is possible to determine whether or not a transmission result table is output.

[0124] Furthermore, whether a fax receipt is printed for services other than administrative services is determined by the receipt print settings. Therefore, for services other than administrative services, it is possible to determine whether a transmission result report is printed by reading the receipt print settings.

[0125] Furthermore, whether or not a card can be used for each service is determined by the setting of the payment conditions for that service. Specifically, it is determined by the setting of the conditions (payment conditions) for whether the fee is paid by cash or by card. Therefore, by reading out the setting of the payment conditions, it is possible to determine whether or not a card can be used. Furthermore, it is possible to determine whether or not change will be returned depending on the setting of the payment conditions and the difference between the inserted amount and the fee.

[0126] In the second embodiment, the items that have actually been used and the items that have actually been output from the start to the end of the service are set as the items to be warned about. Then, the lost item warning section 202 of the lost item notification screen 200 displays individual warning sections 206 corresponding to the first type of items and the second type of items that have not been collected from the designated location, among the items to be warned about.

[0127] FIG. 11 shows an example of the relationship between services in the second embodiment and items requiring attention for the service. Note that "◯" in FIG. 11 indicates items that were actually used or actually printed between the start and end of the service, and "-" indicates items that are not (unusable) for the service or items that were not used between the start and end of the service. The example shown in FIG. 12 shows a case where printing a receipt is selected, a printed item is printed out from the printed matter and photographs, the fee is paid in cash, and change is received. In other words, no photographs are printed, and no cards are used. Therefore, the manuscript, printed matter, receipt, and change each correspond to "◯" and are items requiring attention, while the photograph and cards correspond to "-" and are not items requiring attention.

[0128] Fig. 12 shows a lost item notification screen 200D when a copy service is performed, corresponding to the example shown in Fig. 11. As shown in Fig. 12, the lost item notification screen 200D displays four individual warning sections 206a, 206b, 206d, and 206f corresponding to the items requiring attention, namely, manuscripts, printed materials, receipts, and change, but does not display the individual warning section 206 corresponding to photos and cards.

[0129] In the second embodiment, in order to realize the above-described operations, the information processing program for the information processing device 10 stored in the RAM 34 of the information processing device 10 includes an identification program for identifying the items that were actually used and the items that were actually output from the start to the end of the service. The setting program 302e is a program for setting the items that were actually used and the items that were actually output from the start to the end of the service as items to be warned about.

[0130] Below, we will use a flow chart to explain the forgotten item warning process in the second embodiment. The same reference symbols will be used for processes that are the same as the forgotten item warning process described in the first embodiment, and explanations of overlapping content will be omitted or will be explained briefly.

[0131] 10 is a flow diagram showing an example of the lost item warning process of the second embodiment. As shown in FIG. 10, when the CPU 32 of the information processing device 10 starts the lost item warning process, in step S31, it identifies the items that were actually used and the items that were actually output from the start to the end of the service, and in step S33, it sets the items that were actually used and the items that were actually output from the start to the end of the service as items to be warned about, and then proceeds to step S3. Note that the content of the process from step S3 onwards is the same as in the first embodiment, so a description thereof will be omitted.

[0132] According to the second embodiment, since attention is given to the items actually used in the service and the items actually outputted, it is possible to appropriately prevent items from being left behind. [Third Example] The information processing system 100 of the third embodiment is the same as the first embodiment except that the warning may be discontinued if the user selects an item requiring attention on the lost item notification screen 200. Therefore, we will only explain the differences from the first embodiment and omit redundant explanations.

[0133] In the third embodiment, when the user selects the individual warning section 206 (icon and arrow) corresponding to a first type of item or the portion pointed by the arrow in the external view 204 corresponding to the first type of item (hereinafter, collectively referred to as "when a first type of item is selected"), the warning about the individual warning section 206 or the portion corresponding to the first type of item is discontinued. In other words, when a first type of item is selected, it is presumed that the selected first type of item has been collected, and the individual warning section 206 for the first type of item is hidden.

[0134] However, when the individual warning section 206 corresponding to a second type of article is displayed and the individual warning section 206 corresponding to that second type of article or the portion indicated by the arrow in the external view 204 corresponding to that second type of article is selected (hereinafter, collectively referred to as "when a second type of article is selected"), the warning is not canceled. As explained in the first embodiment, the individual warning section 206 corresponding to the second type of article is hidden (the warning is canceled) when the second type of article is collected from a predetermined location, regardless of whether it is selected or not. That is, this is because the second type of article for which the corresponding individual warning section 206 is displayed has not been collected.

[0135] Furthermore, when an item of the second type is selected while the individual warning section 206 corresponding to the second type of item is displayed, i.e., when the selected item of the second type has not been collected, a warning is issued. For example, a warning is issued to the effect that the user's perception that the item has been collected does not match the situation in which the item has not been collected. In other words, a warning is issued to the effect that the user's perception that the item has been collected is incorrect.

[0136] In addition, in the third embodiment, in order to realize the above-described operation, the information processing program for the information processing device 10 stored in the RAM 34 of the information processing device 10 includes a warning program for issuing a warning when the individual warning section 206 corresponding to the second type of item or the part indicated by the arrow in the external view 204 corresponding to the second type of item is selected and the selected second type of item has not been collected.

[0137] Below, we will use a flow chart to explain the forgotten item warning process in the third embodiment. The same reference symbols will be used for processes that are the same as the forgotten item warning process described in the first embodiment, and explanations of overlapping content will be omitted or will be given briefly.

[0138] Fig. 13 is a flow diagram showing a part of an example of the forgotten item warning process of Example 3. As shown in Fig. 13, when the CPU 32 of the information processing device 10 starts the forgotten item warning process, in step S1, it sets items that can be used in the service and items that can be output in the service as items to be warned about, and in step S51 it determines whether the user has selected the items to be warned about on the forgotten item notification screen 200.

[0139] If step S51 is "NO", that is, if it is determined that the user has not selected a caution item on the lost item notification screen 200, the process proceeds to step S3. On the other hand, if step S51 is "YES", that is, if it is determined that the user has selected a caution item on the lost item notification screen 200, the process proceeds to step S53, where it is determined whether it is possible to detect whether the selected item has been retrieved from a predetermined location, that is, whether it is a second type of item.

[0140] If step S53 is "YES," that is, if it is determined that it is possible to detect whether the selected item has been collected from the predetermined location, then in step S55 it is determined whether the selected item has been collected from the predetermined location. If step S55 is "NO," that is, if it is determined that the selected item has not been collected from the predetermined location, then in step S57 a warning is issued and the process proceeds to step S3. On the other hand, if step S55 is "YES," that is, if it is determined that the selected item has been collected from the predetermined location, the process proceeds to step S3.

[0141] If step S53 is "NO," that is, if it is determined that it is impossible to detect whether the selected item has been collected from the predetermined location, then in step S59 the selected item is excluded from the items to be careful of, and the process proceeds to step S3. Note that, except for returning to step S51 if step S9 is "NO," the content of the processing from step S3 onwards is the same as in the first embodiment, and therefore a description thereof will be omitted.

[0142] According to this third embodiment, when the individual warning section 206 corresponding to the first type of item or the part indicated by the arrow in the external view 204 corresponding to the first type of item is selected, the warning about the individual warning section 206 or the first type of item corresponding to that part is discontinued, thereby efficiently and effectively preventing items from being left behind.

[0143] Furthermore, according to the third embodiment, when the individual warning section 206 corresponding to the second type of item or the part indicated by the arrow in the external view 204 corresponding to the second type of item is selected, and the selected second type of item has not been collected, a warning is issued to prevent the item from being left behind, thereby making it possible to appropriately prevent the item from being left behind.

[0144] The aspect shown in the third embodiment can also be combined with the second embodiment.

[0145] Furthermore, the specific configurations and the like given in the above-described embodiments are merely examples, and can be modified as appropriate depending on the actual product.

[0146] Furthermore, in the above-described embodiment, the information processing device 10 includes the display 14 with the touch panel 12, and the operation screen is displayed on the display 14. However, this is not limiting. For example, the image forming device 70 may include a display with a touch panel (corresponding to a first display). In this case, the display 14 with the touch panel 12 of the information processing device 10 may be omitted, or the information processing device 10 may still include the display 14 with the touch panel 12 (a configuration in which both the information processing device 10 and the image forming device 70 include displays with touch panels). However, if the display 14 with the touch panel 12 of the information processing device 10 is omitted, the operation screen is displayed on the display of the image forming device 70. Also, if both the information processing device 10 and the image forming device 70 include displays with touch panels, the operation screen may be displayed on each display, or on one of the displays. If the operation screen is displayed on the display of the image forming device 70, the user can perform job settings, etc. on the operation screen by touching the touch panel of the image forming device 70. [Explanation of symbols]

[0147] 10...Information processing equipment 12...Touch panel 14...Display 32...CPU 34...RAM 36...ROM 70...Image forming device

Claims

1. An information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, a control means for the information processing device that executes the predetermined service selected by the user from the plurality of services; a detection means for detecting whether or not some of a plurality of articles, including user's belongings that can be used with the information processing device and output items that are output in relation to the plurality of services, have been collected from the locations where the articles are present; a setting means for setting, as a caution item, an item among the plurality of items that is detected by the detection means as not having been collected from the location where the item is present, after the predetermined service selected by the user is executed by the control means; and a warning means for informing the user of the item to be warned; The information processing device is characterized in that the setting means also sets as the items to be warned about those of the user's possessions that can be used in the specified service selected by the user and output items that are output in the specified service, even though the detection means has not detected whether the item has been collected from the location where it was, and after the specified service selected by the user is executed by the control means, the warning means notifies the user of the items to be warned about.

2. The system further includes an identification unit for identifying, from among the plurality of articles, the user's belongings that were actually used in the predetermined service selected by the user and the output items that were actually output in relation to the service, 2. The information processing device according to claim 1, wherein the items to be noted include the user's belongings that have actually been used and that have been identified by the identification means, and output items that have actually been output in connection with the service.

3. An information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, a control means for the information processing device that executes the predetermined service selected by the user from the plurality of services; a detection means for detecting whether or not some of a plurality of articles, including user's belongings that can be used with the information processing device and output items that are output in relation to the plurality of services, have been collected from a predetermined location where the articles are present; a setting means for setting, as a caution item, an item among the plurality of items that is detected by the detection means as not having been collected from the predetermined location where the item is present, after the predetermined service selected by the user is executed by the control means; and Equipped with a display, The setting means also sets as the items to be warned about items belonging to the user that can be used in the specified service selected by the user and output items that are output in the specified service, even though the detection means has not detected whether the item has been collected from the location where it was, and after the specified service selected by the user is executed by the control means, a warning section is displayed on the display to warn against leaving the items to be warned about.

4. 4. The information processing apparatus according to claim 3, wherein the warning portion displayed on the display is made invisible when a predetermined key is operated or after a predetermined time has elapsed.

5. the warning section includes an external view of the information processing device, 5. The information processing device according to claim 3, wherein the display highlights a predetermined portion of the external view corresponding to a predetermined location where the attention-requiring item is present.

6. further comprising an input means for accepting a user operation; the warning section includes an individual warning section corresponding to each of the warning target articles, 6. The information processing device of claim 5, wherein when the user selects the individual warning section or the specified portion corresponding to the specified location where the item to be warned about in the external view is located on the display via the input means, the warning about the individual warning section or the item corresponding to that portion is discontinued.

7. 7. The information processing apparatus according to claim 6, further comprising a warning unit that issues a warning to an article that has not been detected by said detecting unit as having been collected from the predetermined location where the article is present.

8. Further comprising an audio output means, 4. The information processing device according to claim 1, wherein said audio output means outputs a sound to prevent the user from forgetting to pick up said caution item.

9. A control program for an information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, a processor of the information processing device; a detection step of detecting whether or not some of a plurality of articles, including the user's possessions that can be used in the predetermined service and output items that are output in relation to the predetermined service, have been collected from a predetermined location where the articles are present, after the predetermined service selected by the user is executed; a setting step of setting, as attention items, those of the plurality of articles that are detected in the detection step as not having been collected from the predetermined location where the article is present and / or those of the plurality of articles that are not detected in the detection step as having been collected from the predetermined location where the article is present; a control program for causing the program to execute a warning step of informing the user of the item requiring warning;

10. A method for controlling an information processing device capable of executing a predetermined service that can be selected by a user from a plurality of services, comprising: a detection step of detecting whether or not some of a plurality of articles, including the user's possessions that can be used in the predetermined service and output items that are output in connection with the service, have been collected from a predetermined location where the articles are present, after the predetermined service selected by the user is executed; a setting step of setting, as attention target items, those of the plurality of articles that are detected by the detection step as not having been collected from the predetermined location where the article is present and / or those of the plurality of articles that are not detected by the detection step as having been collected from the predetermined location where the article is present; A control method comprising: executing a warning step of informing the user of the item to be warned about.

Citation Information

Patent Citations

  • Image forming device

    JP2000201245A

  • Processing apparatus

    JP2015075992A

  • Information processor, article management method and article management program in information processor

    JP2019209480A