Operation system, control method and program

Abstract

To provide an operation system capable of easily setting up an environment allowing working properly.SOLUTION: A disclosed operation system 1 includes an authentication unit 171, a display processing unit 174, and an environment control unit 179. The authentication unit 171 authenticates a worker who performs work in a space 5 of a facility. When the authentication unit 171 successfully authenticates a worker, the display processing unit 174 displays a piece of work information about the work on a display unit 14. When the authentication unit 171 successfully authenticates the worker, the environment control unit 179 controls the work environment of the space 5 depending on the work.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure generally relates to an operation system, a control method, and a program, and more particularly to an operation system, a control method, and a program for controlling the environment of a space in a facility. [Background technology]

[0002] BACKGROUND ART Conventionally, techniques for controlling the spatial environment of a facility are known (see, for example, Patent Document 1).

[0003] Patent Document 1 describes a smart lighting switch (operation system) that is installed in rooms (spaces) of a multi-room accommodation facility (facility) and monitors and controls indoor devices. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Special Publication No. 2021-517350 Summary of the Invention [Problem to be solved by the invention]

[0005] In a multi-room accommodation facility, workers may perform work in a room (space). When working in a room, the worker needs to operate the smart lighting switch of Patent Document 1 to set the room environment so that the worker can perform the work appropriately. There is a demand for a simple operation to set the environment so that the worker can perform the work appropriately.

[0006] The present disclosure has been made in view of the above-mentioned problems, and aims to provide an operation system, a control method, and a program that can easily set up an environment in which work can be performed appropriately. [Means for solving the problem]

[0007] An operation system according to an aspect of the present disclosure includes an authentication unit, a display processing unit, an environment control unit, A work information acquisition unit; The authentication unit authenticates a worker performing work in a space of a facility. When the authentication unit successfully authenticates the worker, the display processing unit displays work information related to the work on a display unit. When the authentication unit successfully authenticates the worker, the environment control unit controls the space to a work environment appropriate for the work. The work information acquisition unit acquires the work information corresponding to the user of the space from an external device. An operation system according to one aspect of the present disclosure includes an authentication unit, a display processing unit, an environment control unit, and an exit detection unit. The authentication unit authenticates a worker performing work in a space of a facility. When the authentication unit successfully authenticates the worker, the display processing unit displays work information related to the work on a display unit. When the authentication unit successfully authenticates the worker, the environment control unit controls the space to a work environment corresponding to the work. The exit detection unit detects the worker's exit from the space. When the exit detection unit detects the worker's exit, the environment control unit controls the space to become a second environment different from a first environment as the work environment corresponding to the work performed by the worker. The operation system further includes an environment information acquisition unit that acquires environment information representing the second environment corresponding to a user of the space from an external device. The environment control unit controls the space to become the second environment represented by the environment information acquired by the environment information acquisition unit. An operation system according to one aspect of the present disclosure includes an authentication unit, a display processing unit, and an environment control unit. The authentication unit authenticates a worker performing work in a space of a facility. When the authentication unit successfully authenticates the worker, the display processing unit displays work information related to the work on the display unit. When the authentication unit successfully authenticates the worker, the environment control unit controls the space to a work environment corresponding to the work. The work is cleaning the space. The display processing unit displays cleaning items related to the cleaning as the work information on the display unit. An operation system according to one aspect of the present disclosure includes an authentication unit, a display processing unit, an environment control unit, a work completion detection unit, and a transmission processing unit. The authentication unit authenticates a worker performing work in a space of a facility. When the authentication unit successfully authenticates the worker, the display processing unit displays work information related to the work on a display unit. When the authentication unit successfully authenticates the worker, the environment control unit controls the space to a work environment appropriate for the work. The work completion detection unit detects completion of the work. When the work completion detection unit detects completion of the work, the transmission processing unit transmits completion information indicating that the work has been completed to an external device.

[0008] A control method according to one aspect of the present disclosure is a control method for use in an operation system, the control method including an authentication step, a display processing step, and an environment control step. A work information acquisition step; The authentication step authenticates a worker who performs work in a space of the facility. The display processing step, if the authentication of the worker is successful in the authentication step, displays work information related to the work on a display unit. The environment control step, if the authentication of the worker is successful in the authentication step, controls the space to a work environment appropriate for the work. The work information acquisition step acquires the work information corresponding to the user of the space from an external device. A control method according to one aspect of the present disclosure is a control method used in an operation system. The control method includes an authentication step, a display processing step, an environment control step, and an exit detection step. The authentication step authenticates a worker performing work in a space of a facility. The display processing step, if the authentication step is successful, displays work information related to the work on a display unit. The environment control step, if the authentication step is successful, controls the space to a work environment corresponding to the work. The exit detection step detects the worker's exit from the space. When the exit detection step detects the worker's exit, the environment control step controls the space to a second environment different from a first environment as the work environment corresponding to the work performed by the worker. The control method further includes an environment information acquisition step of acquiring, from an external device, environment information representing the second environment corresponding to a user of the space. The environment control step controls the space to become the second environment represented by the environment information acquired in the environment information acquisition step. A control method according to one aspect of the present disclosure is a control method used in an operation system. The control method includes an authentication step, a display processing step, and an environment control step. The authentication step authenticates a worker performing work in a space of a facility. The display processing step displays work information related to the work on a display unit if the worker is successfully authenticated in the authentication step. The environment control step controls the space to a work environment appropriate for the work if the worker is successfully authenticated in the authentication step. The work is cleaning the space. The display processing step displays cleaning items related to the cleaning as the work information on the display unit. A control method according to one aspect of the present disclosure is a control method used in an operation system. The control method includes an authentication step, a display processing step, an environment control step, a work completion detection step, and a transmission processing step. The authentication step authenticates a worker performing work in a space of a facility. The display processing step, if the authentication of the worker is successful in the authentication step, displays work information related to the work on a display unit. The environment control step, if the authentication of the worker is successful in the authentication step, controls the space to a work environment appropriate for the work. The work completion detection step detects completion of the work. The transmission processing step, if completion of the work is detected in the work completion detection step, transmits completion information indicating that the work has been completed to an external device.

[0009] A program according to one embodiment of the present disclosure is a program for causing one or more processors to execute a control method. [Effects of the Invention]

[0010] According to the present disclosure, it is possible to easily set up an environment in which work can be performed appropriately. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 1 is a block diagram showing the configuration of an operation device as an operation system according to an embodiment. [Figure 2]FIG. 2 is a plan view showing an example of a space in which the operating device is provided. [Figure 3] FIG. 3 is a diagram showing a cleaning list screen displayed by the operating device of the embodiment. [Figure 4] FIG. 4 is a diagram showing a welcome message screen displayed by the operation device of the embodiment. [Figure 5] FIG. 5 is a diagram showing a lost item message screen displayed by the operation device of the embodiment. [Figure 6] FIG. 6 is a diagram showing a setting screen displayed by the operating device of the embodiment. [Figure 7] FIG. 7 is a flowchart showing the operation of the operating device 10 during work in space. [Figure 8] FIG. 8 is a flowchart showing the operation of the operation device 10 in the embodiment of the present invention in relation to the display of the welcome message. [Figure 9] FIG. 9 is a flowchart showing the operation of the operating device 10 in relation to displaying a message regarding a lost item. DETAILED DESCRIPTION OF THE INVENTION

[0012] The embodiments and modifications described below are merely examples of the present disclosure, and the present disclosure is not limited to the following embodiments and modifications. Various modifications other than the following embodiments and modifications are possible depending on the design, etc., as long as they do not deviate from the technical concept of the present disclosure.

[0013] (Embodiment) The operation system 1 according to this embodiment will be described below with reference to FIGS.

[0014] (1) Overview As shown in Fig. 1, the operation device 10 serving as the operation system 1 according to this embodiment includes an authentication unit 171, a display unit 14, and an environment control unit 179. The authentication unit 171 authenticates a worker who performs work in a space 5 of a facility. When the authentication unit 171 has successfully authenticated the worker, the display unit 14 displays work information related to the work. When the authentication unit 171 has successfully authenticated the worker, the environment control unit 179 controls the space 5 to a work environment appropriate for the work.

[0015] With this configuration, if authentication is successful, the space 5 is controlled to a work environment suited to the work, so the worker does not need to set up an environment in which the work can be performed appropriately. Therefore, it is possible to easily set up an environment in which the work can be performed appropriately.

[0016] Here, facilities include non-residential facilities such as hotels, inns, offices, stores, business establishments, factories, buildings, schools, welfare facilities, or hospitals, as well as residential facilities such as detached houses, apartment buildings, or individual dwelling units in apartment buildings. Non-residential facilities also include theaters, movie theaters, public halls, amusement parks, complexes, restaurants, department stores, kindergartens, libraries, museums, art galleries, underground shopping malls, stations, and airports. In this embodiment, the facility is a hotel. Furthermore, the space of the facility is, for example, a hotel guest room. Furthermore, work in space 5 is, for example, cleaning space 5 (guest room).

[0017] (2) Composition (2.1) Operating device Here, the configuration of an operating device 10 according to this embodiment will be described with reference to FIG.

[0018] The operating device 10 is, for example, a wiring device. As shown in FIG. 1 , the operating device 10 includes a first communication unit 11, a second communication unit 12, a third communication unit 13, a display unit 14, an input unit 15, a storage unit 16, and a control unit 17.

[0019] The operation device 10 has, for example, a computer system having a processor and a memory. The processor executes a program stored in the memory, causing the computer system to function as the control unit 17. The program executed by the processor is pre-recorded in the memory of the computer system here, but may also be provided by being recorded on a non-transitory recording medium such as a memory card, or may be provided via a telecommunications line such as the Internet.

[0020] The first communication unit 11 has a communication interface for communicating with the authentication device 20. The first communication unit 11 is configured to be able to communicate wirelessly with the authentication device 20. Here, the authentication device 20 is an IC (Integrated Circuit) card. The authentication device 20 is carried by a worker who performs work in the space 5. The authentication device 20 is also carried by a user (e.g., a lodger) who uses the space 5. The authentication device 20 carried by the worker stores purpose information indicating that the device is used by the worker, and authentication information identifying the worker (e.g., a worker identifier). The authentication device 20 carried by the user stores purpose information indicating that the device is used by the user, authentication information identifying the user, and validity period information indicating the validity period (usage period) of the authentication information.

[0021] The second communication unit 12 has a communication interface for communicating with one or more (three in FIG. 1 ) devices 30 provided in the space 5 and a sensor 40. The one or more devices 30 include lighting devices 31, air conditioning devices 32, and ventilation devices 33. The sensor 40 is, for example, a current sensor, and detects a current output from an outlet 50 provided in the space 5.

[0022] The third communication unit 13 has a communication interface for communicating with a server 60 installed outside the facility via a network NT1 such as the Internet. The server 60 may be installed within the facility. When the server 60 is installed within the facility, the third communication unit 13 communicates with the server 60 via a LAN (Local Area Network) as the network NT1.

[0023] The display unit 14 is a thin display device such as a liquid crystal display or an organic EL (electro-luminescence) display. The input unit 15 has a function of accepting user operations. The operation device 10 of this embodiment is a device equipped with a touch panel display 100. Therefore, the touch panel display 100 functions as the display unit 14 and the input unit 15.

[0024] The memory unit 16 is configured with a device selected from a ROM (Read Only Memory), a RAM (Random Access Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), etc. The memory unit 16 pre-stores information related to worker authentication. The memory unit 16 stores information for controlling the space 5 to a work environment appropriate for the work. For example, the memory unit 16 stores work setting information related to settings during work (cleaning) for the equipment 30 installed in the space 5 as information for controlling the space 5 to a work environment appropriate for the work. The work setting information includes the color temperature of the lighting equipment 31 during work, the air volume of the air conditioning equipment 32 during work, and the ventilation level of the ventilation equipment 33 during work. For example, the color temperature of the lighting equipment 31 during work is daylight white. The ventilation level of the ventilation equipment 33 is "strong."

[0025] 1, the control unit 17 has an authentication unit 171, a first acquisition unit 172 (work information acquisition unit), a second acquisition unit 173 (environment information acquisition unit), and a display processing unit 174. The control unit 17 further has a first detection unit 175 (room exit detection unit), a second detection unit 176 (work completion detection unit), a connection determination unit 177, a transmission processing unit 178, and an environment control unit 179.

[0026] The authentication unit 171 authenticates a worker who performs work in a space of the facility. The authentication unit 171 acquires authentication information (e.g., an identifier of the worker) used to authenticate the worker from the authentication device 20 via the first communication unit 11. The authentication unit 171 determines that the authentication of the worker has been successful if the acquired authentication information has been registered in advance in the storage unit 16. The authentication unit 171 determines that the authentication of the worker has failed if the acquired authentication information has not been registered in advance in the storage unit 16.

[0027] The authentication unit 171 acquires usage information in communication with the authentication device 20. The authentication unit 171 determines whether the usage information indicates that the authentication device 20 is a device used by a worker, or whether the authentication device 20 is a device used by a user. When the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a worker, it authenticates the worker who works in the space of the facility.

[0028] The first acquisition unit 172 acquires task information from the server 60 (external device). Here, the task information includes task items related to the task. That is, in this embodiment, the task information includes cleaning items related to cleaning. Note that in this embodiment, the area in the space 5 where tasks are performed is divided into a plurality of task areas. For example, as shown in FIG. 2, the task areas in the space 5 include a task area 5a around the bed, a task area 5b around the desk, a task area 5c in the closet, a task area 5d in the bathroom, and a task area 5e such as the floor. The cleaning items are grouped into any of the task areas 5a to 5e.

[0029] The second acquisition unit 173 acquires, from the server 60 (external device), environmental information representing a second environment different from the first environment as a work environment corresponding to work performed by a worker. Here, for example, the second environment is an environment in which a user (guest) uses the space 5. The environmental information includes control information for each of one or more devices 30 provided in the space 5. The control information for the lighting device 31 includes the illuminance of the lighting device 31. The control information for the air conditioning device 32 includes the set temperature, air volume, and air direction. The control information for the ventilation device 33 includes the degree of ventilation.

[0030] When the authentication unit 171 successfully authenticates the worker, the display processing unit 174 displays work information related to the work on the display unit 14. The display processing unit 174 displays cleaning items related to cleaning as work information. Specifically, the display processing unit 174 displays the cleaning items for each of the multiple work areas 5a to 5e on the display unit 14. In other words, the display processing unit 174 displays cleaning items grouped by work area on the display unit 14. For example, as shown in FIG. 3, the display processing unit 174 displays a cleaning list screen G10 on the display unit 14, which includes cleaning items grouped by work area. The cleaning list screen G10 includes cleaning items grouped by work area. If all cleaning items cannot be displayed on a single screen, a scroll bar G11 is displayed on the cleaning list screen G10. When the worker operates the scroll bar G11, the display processing unit 174 displays cleaning items that are not displayed on the cleaning list screen G10 on the display unit 14. Additionally, the cleaning list screen G10 displays check boxes G12 that correspond one-to-one to each cleaning item. When the worker taps a cleaning item that has been completed, the display processing unit 174 changes the display mode of the corresponding check box G12 and displays it on the display unit 14. For example, in FIG. 3, the display mode of the check box corresponding to changing the pillow cover for the bed has been changed, and the check box with the changed display mode indicates that the pillow cover for the bed has been changed.

[0031] Furthermore, the display processing unit 174 displays a done button B10 on the display unit 14 in addition to the cleaning list screen G10. The done button B10 is operated by the worker when the work (cleaning) is completed.

[0032] The display processing unit 174 displays a welcome message on the display unit 14 when the user first enters the space 5. For example, as shown in FIG. 4, the display processing unit 174 displays a welcome message screen G20 on the display unit 14. The welcome message screen G20 displays a welcome message in a language appropriate to the user. The display processing unit 174 acquires user information about the user from the server 60. Here, the user information includes at least the user's native language. The display processing unit 174 acquires a welcome message appropriate to the user's native language included in the user information and displays it on the display unit 14. Here, the welcome message associated with each language may be stored in advance in the storage unit 16 or may be stored in the server 60. After displaying the welcome message, the display processing unit 174 ends the display of the welcome message when a predetermined time has elapsed.

[0033] When the user finishes using the space 5, i.e., when checking out, if the user has left something behind, the display processing unit 174 displays a message regarding the left-behind item on the display unit 14. Specifically, when the connection determination unit 177 detects that an electrical device is connected to the outlet 50 at the time of checkout, the display processing unit 174 displays a message regarding the left-behind item on the display unit 14. For example, as shown in FIG. 5, the display processing unit 174 displays a left-behind item message screen G30 on the display unit 14. The left-behind item message screen G30 displays a message (left-behind item confirmation message) in a language appropriate to the user, urging the user to confirm the left-behind item. The display processing unit 174 acquires user information regarding the user from the server 60. The display processing unit 174 acquires a left-behind item confirmation message corresponding to the user's native language, which is included in the user information, and displays the message on the display unit 14. Here, the left-behind item confirmation message associated with each language may be stored in advance in the storage unit 16 or may be stored in the server 60. In addition to the left-behind item message screen G30, the display processing unit 174 also displays a confirmation button B30 on the display unit 14. The confirmation button B30 is operated, for example, after confirming the lost item, to end the display of the lost item message screen G30.

[0034] As shown in FIG. 6, the display processing unit 174 displays on the display unit 14 a setting screen G40 for performing operation settings for the devices 30 in the space 5 that can be controlled by the operating device 10 and the facilities provided in the space 5. The facilities provided in the space 5 include, for example, speakers and curtains. When a user enters a space (guest room) for the first time, the display processing unit 174 displays the setting screen G40 on the display unit 14 after the display of a welcome message has finished. The setting screen G40 displays a message G41 in a language appropriate for the user, prompting the user to set the devices 30 and the facilities. Furthermore, the setting screen G40 displays images including icons representing the devices and facilities to be set and information representing the current operating status of the setting target for the icon. In FIG. 6, images G42 to G45 are displayed. Image G42 is an icon representing a speaker that outputs background music, and indicates that music output is currently stopped. Image G43 is an icon representing a lighting device 31, and indicates that the lighting device 31 is currently off. Image G44 is an icon representing curtains, and indicates that the curtains are currently closed. Image G45 is an icon representing air conditioning equipment 32, and indicates that the air conditioning equipment 32 is currently off. When changing the settings of the equipment 30 and facilities, the user taps an image including the icon of the equipment 30 and facility whose settings are to be changed, among images G42 to G45. When the settings of the speakers, lighting equipment 31, and air conditioning equipment 32 are to be changed, the display processing unit 174 transitions from the settings screen G40 to a detailed settings screen, which is displayed on the display unit 14, to perform detailed settings. For example, when the settings of the speakers are changed, the display processing unit 174 transitions to a detailed settings screen, which is used to set the volume of the sound output from the speakers, and displays the detailed settings screen on the display unit 14. When the settings of the lighting equipment 31 are changed, the display processing unit 174 transitions to a detailed settings screen, which is used to set the illuminance and color temperature of the lighting equipment 31, and displays the detailed settings screen on the display unit 14. When the settings of the air conditioners 32 are changed, the display processing unit 174 transitions to a detailed setting screen for setting the set temperature, air volume, and air direction of the air conditioners 32, and displays this on the display unit 14.

[0035] The first detection unit 175 detects whether a person has entered or left the space 5. The first detection unit 175 detects whether a person has entered or left the space 5 based on the determination result by the authentication unit 171 of the content represented by the purpose information.

[0036] The first detection unit 175 detects the entry of a worker when the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a worker. The first detection unit 175 detects the entry of a user when the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by a user.

[0037] During work, the first detection unit 175 detects that the worker has left the space 5. Specifically, the first detection unit 175 detects that the worker has left the space 5 when the state of the lock on the door provided in the space 5 is changed from an unlocked state to a locked state after the input unit 15 accepts an operation on the completion button B10 displayed on the display unit 14.

[0038] The second detection unit 176 detects the completion of the work (cleaning). Specifically, when the cleaning list screen G10 and the Done button B10 are displayed on the display unit 14, the second detection unit 176 detects that the work (cleaning) is completed if the input unit 15 accepts an operation on the Done button B10.

[0039] When the input unit 15 accepts an operation related to checkout, the connection determination unit 177 determines whether or not an electrical device is connected to the outlet 50 based on the detection result of the sensor 40. When the sensor 40 detects that a current is being output from the outlet 50, the connection determination unit 177 determines that an electrical device is connected to the outlet 50. When the connection determination unit 177 determines that an electrical device is connected to the outlet 50, the display processing unit 174 displays the lost item message screen G30 on the display unit 14, as described above.

[0040] When the second detection unit 176 detects that the work has been completed, the transmission processing unit 178 transmits completion information indicating that the work has been completed to the server 60 (external device). The completion information includes cleaning information. The cleaning information includes information associating multiple cleaning items with the status of the work (completed, incomplete) represented by multiple corresponding check boxes. Furthermore, the operation device 10 measures the time from authenticating the worker to completing the work. The cleaning information includes the measured time (work time).

[0041] When the authentication unit 171 successfully authenticates the worker, the environment control unit 179 controls the space 5 to a work environment appropriate for the work. When the authentication unit 171 successfully authenticates the worker, the environment control unit 179 controls at least one device among the multiple devices 30 provided in the space 5 so that the space 5 becomes a work environment appropriate for the work. In this embodiment, when the authentication unit 171 successfully authenticates the worker, the environment control unit 179 controls the lighting devices 31, the air conditioning devices 32, and the ventilation devices 33 so that the space 5 becomes a work environment appropriate for the work. More specifically, when the authentication unit 171 successfully authenticates the worker, the environment control unit 179 sets the control mode for the devices 30 to a work control mode (first control mode). After setting the control mode to the first control mode, the environmental control unit 179 controls the space 5 to be a work environment appropriate for the work, based on the work setting information stored in the memory unit 16, so that the lighting equipment 31 is daylight white, the air conditioning equipment 32 has an airflow suitable for the work, and the ventilation equipment 33 has a degree of ventilation that is "strong."

[0042] When the first detection unit 175 detects that the worker has left the room, the environment control unit 179 controls the space to change to a second environment different from the first environment as a work environment corresponding to the work performed by the worker. For example, the environment control unit 179 controls the space to change to the second environment represented by the environmental information acquired by the second acquisition unit 173. More specifically, the environment control unit 179 controls at least one device among the multiple devices 30 provided in the space 5 to change to the second environment represented by the environmental information acquired by the second acquisition unit 173. In this embodiment, the environment control unit 179 sets the control mode to a control mode for the second environment (second control mode). After setting the control mode to the second control mode, the environment control unit 179 controls the lighting devices 31, the air conditioning devices 32, and the ventilation devices 33 to change the space 5 to the second environment.

[0043] (2.2) Server The server 60 has, for example, a computer system having a processor and a memory. The processor executes a program stored in the memory, causing the computer system to realize the functions of the server 60. The program executed by the processor is pre-recorded in the memory of the computer system here, but may also be provided by being recorded on a non-transitory recording medium such as a memory card, or may be provided via a telecommunications line such as the Internet.

[0044] The server 60 is configured to be able to communicate with the operation device 10 via the network NT1.

[0045] The server 60 stores information to be transmitted to the operation device 10. The information to be transmitted to the operation device 10 includes, for example, work information, environmental information, and user information. The server 60 acquires information including the name of a user (guest) who has checked in, the user's native language, and the period of use (length of stay) as user information via the network NT1 from a device installed at a counter in the lobby of the facility (here, a hotel). The server 60 stores the acquired user information.

[0046] The server 60 stores information acquired from the operation device 10 via the network NT1. The information acquired from the operation device 10 is, for example, cleaning information included in the completion information. That is, by storing the cleaning information, the server 60 can manage work history. By storing the cleaning information, the server 60 can manage work in the space 5. For example, the cleaning information includes information that associates multiple cleaning items with the status of the work (completed, incomplete) represented by multiple corresponding check boxes. Therefore, the server 60 can manage whether any work has been missed. Furthermore, the cleaning information includes the work time, so it can manage the work progress of the worker.

[0047] (3) Operation Here, the operation of the operating device 10 will be described with reference to FIGS.

[0048] (3.1) Operation 1 The operation of the operating device 10 during work (cleaning) in the space 5 will be described with reference to Fig. 7. Here, the authentication unit 171 determines that the purpose information indicates that the authentication device 20 is a device used by a worker.

[0049] The authentication unit 171 acquires authentication information (for example, an identifier of a worker) from the authentication device 20 (step S1).

[0050] The authentication unit 171 authenticates the worker who performs work in the facility space, and determines whether the authentication is successful (step S2).

[0051] If the authentication unit 171 determines that the authentication has failed ("No" in step S2), the process returns to step S1.

[0052] If the authentication unit 171 determines that the authentication is successful ("Yes" in step S2), the environment control unit 179 performs mode switching (step S3). Specifically, the environment control unit 179 changes the control mode for the device 30 to the first control mode.

[0053] The environment control unit 179 performs a first control process (step S4). The environment control unit 179 controls at least one of the plurality of devices 30 provided in the space 5 so as to make the space 5 a work environment suited to the work. More specifically, after setting the control mode to the first control mode, the environment control unit 179 controls each of the lighting devices 31, the air conditioning devices 32, and the ventilation devices 33 based on the work setting information stored in the storage unit 16 so as to make the space 5 a work environment suited to the work.

[0054] The first acquisition unit 172 acquires the task items (step S5). The first acquisition unit 172 acquires the task information including the task items (cleaning items) from the server 60.

[0055] The display processing unit 174 performs display processing (step S6). That is, when the authentication unit 171 successfully authenticates the worker, the display processing unit 174 displays the work information on the display unit 14. More specifically, the display processing unit 174 displays the cleaning list screen G10 on the display unit 14.

[0056] The input unit 15 performs a process of accepting an operation for the completed work item (cleaning item) (step S7). When the worker taps a work item (cleaning item) on the input unit 15, the display processing unit 174 changes the display mode of the corresponding check box G12 and displays it on the display unit 14.

[0057] The second detection unit 176 detects whether the work (cleaning) is completed (step S8). Specifically, the second detection unit 176 detects that the work (cleaning) is completed when the input unit 15 receives an operation on the completion button B10.

[0058] If the second detection unit 176 has not detected the completion of the work ("No" in step S8), that is, if the input unit 15 has not received an operation on the Complete button B10, the process returns to step S7.

[0059] When the second detection unit 176 detects that the task has been completed ("Yes" in step S8), that is, when the input unit 15 receives an operation on the completion button B10, the transmission processing unit 178 performs a transmission process (step S9). The transmission processing unit 178 transmits completion information to the server 60.

[0060] During work, the first detection unit 175 detects whether the worker has left the space 5 (step S10). Specifically, the first detection unit 175 detects that the worker has left the space 5 when the state of the lock on the door provided in the space 5 is changed from an unlocked state to a locked state after the input unit 15 accepts an operation on the completion button B10 displayed on the display unit 14.

[0061] If the first detection unit 175 has not detected that the worker has left the room ("No" in step S10), the environment control unit 179 repeats step S10.

[0062] When the first detection unit 175 detects that the worker has left the room, the environment control unit 179 switches the mode (step S11). The environment control unit 179 sets the control mode to the second control mode.

[0063] The environment control unit 179 performs a second control process (step S12). The environment control unit 179 controls the space 5 so that the space 5 is in the second environment. The environment control unit 179 controls the lighting devices 31, the air conditioning devices 32, and the ventilation devices 33 so that the space 5 is in the second environment.

[0064] (3.2) Operation 2 The operation of the operation device 10 relating to the display of the welcome message will be described with reference to FIG.

[0065] The first detection unit 175 detects whether a user has entered the room (step S101). When the authentication unit 171 determines that the usage information indicates that the authentication device 20 is a device used by the user, the first detection unit 175 detects that the user has entered the room.

[0066] The display processing unit 174 determines whether the user is the first to enter the room (step S102). When the first detection unit 175 detects the user's entry for the first time after the control mode is switched from the first control mode to the second control mode, the display processing unit 174 determines that the user is the first to enter the room.

[0067] If the display processing unit 174 determines that the user is not the first to enter the room ("No" in step S102), the process ends.

[0068] If it is determined that the user is entering the room for the first time ("Yes" in step S102), the display processing unit 174 displays a welcome message screen G20 on the display unit 14 (step S103). Specifically, the display processing unit 174 acquires user information about the user from the server 60. The display processing unit 174 acquires a welcome message in the user's native language, which is included in the acquired user information, and displays the welcome message on the display unit 14.

[0069] After displaying the welcome message, the display processing unit 174 determines whether a predetermined time has elapsed (step S104).

[0070] If it is determined that the predetermined time has not elapsed ("No" in step S104), the display processing unit 174 continues to display the welcome message.

[0071] If it is determined that the predetermined time has elapsed ("Yes" in step S104), the display processing unit 174 ends the display of the welcome message (step S105).

[0072] (3.3) Operation 3 The operation of the operating device 10 relating to the display of a message regarding a lost item will be described with reference to FIG.

[0073] The connection determination unit 177 determines whether the input unit 15 has received an operation related to check-out (step S201).

[0074] If the connection determining unit 177 determines that the input unit 15 has not accepted an operation related to check-out ("No" in step S201), the process repeats step S201.

[0075] If the input unit 15 determines that it has received an operation related to checkout ("Yes" in step S201), the connection determination unit 177 determines whether or not an electrical device is connected to the outlet 50 based on the detection result of the sensor 40 (step S202).

[0076] If the connection determination unit 177 determines that no electrical device is connected to the outlet 50 ("No" in step S202), the process ends.

[0077] When the connection determination unit 177 determines that an electrical device is connected to the outlet 50 ("Yes" in step S202), the display processing unit 174 displays a message regarding the lost item on the display unit 14. Specifically, the display processing unit 174 displays a lost item message screen G30 on the display unit 14.

[0078] (4) Effects As described above, the operation system 1 according to this embodiment includes the authentication unit 171, the display processing unit 174, and the environment control unit 179. The authentication unit 171 authenticates a worker who performs work in the space 5 of the facility. When the authentication unit 171 has successfully authenticated the worker, the display processing unit 174 displays work information related to the work on the display unit 14. When the authentication unit 171 has successfully authenticated the worker, the environment control unit 179 controls the space 5 to create a work environment appropriate for the work.

[0079] With this configuration, if authentication is successful, the space 5 is controlled to a work environment suited to the work, so the worker does not need to set up an environment in which the work can be performed appropriately. Therefore, it is possible to easily set up an environment in which the work can be performed appropriately.

[0080] In addition, since the work information is displayed, the possibility of forgetting to do the work can be reduced.Furthermore, by displaying the work information, the work can be made uniform and efficient.

[0081] The operation system 1 according to this embodiment displays a welcome message on the display unit 14 in a language appropriate for the user. A conventional operation device (a wiring device according to the comparative example) can control devices installed in a space, but does not provide a sense of security to the user. The operation system 1 according to this embodiment displays a welcome message in a language appropriate for the user, thereby providing a sense of security.

[0082] If a user leaves something behind at checkout, the operation system 1 of this embodiment displays a message about the item left behind on the display unit 14. This reduces the possibility that the user will forget something.

[0083] The operation system 1 of this embodiment displays a message G41 in a language appropriate for the user to prompt the user to set up the device 30 and the equipment, thereby enabling the user to smoothly set up the device 30 and the equipment.

[0084] (5) Variations The following are examples of modifications. The modifications described below can be applied in appropriate combination with the above-described embodiment.

[0085] (5.1) Variation 1 In the above embodiment, the display processing unit 174 of the operation device 10 is configured to end the display of the welcome message after a predetermined time has elapsed, but the present invention is not limited to this configuration.

[0086] If an operation on the operation device 10 is received while the welcome message is being displayed, the display processing unit 174 may end the display of the welcome message.

[0087] (5.2) Variation 2 A human sensor may be used to detect whether a person is entering or leaving the space. The human sensor is provided near the entrance or exit (door) of the space to detect whether a person is entering or leaving the space.

[0088] When the human presence sensor detects the entry of a person into the room, the first detection unit 175 of the operating device 10 detects the entry of a worker and a user into the room based on the detection result of the human presence sensor and the determination result of the authentication unit 171.

[0089] The first detection unit 175 of the operation device 10 detects that the worker has left the room when an operation on the completion button B10 is accepted during work and the human presence sensor detects that a person has left the room.

[0090] (5.3) Variation 3 The first acquisition unit 172 may acquire work information corresponding to the user of the space 5 from the server 60 (external device).

[0091] For example, the server 60 stores, as a history, requests received by facility personnel when a user has used the facility in the past, and the usage status of equipment in the space used. The server 60 generates task information suited to the user based on the user's history. For example, if the user requested the addition of a blanket during a past visit, the server 60 adds a task item for adding a blanket to the task items included in the task information. This allows the server 60 to generate task information suited to the user. That is, the first acquisition unit 172 of the operation device 10 can acquire task information suited to the user of the space 5.

[0092] (5.4) Variation 4 The second acquisition unit 173 may acquire environmental information according to the user of the space 5 from the server 60 (external device).

[0093] For example, the server 60 stores operation history related to the settings of the devices 30 in the space when the user used the facility in the past. The server 60 generates environmental information suitable for the user based on the user's operation history. For example, if the user set the color temperature of the lighting devices 31 to orange (warm white) and the temperature setting of the air conditioner 32 to a higher temperature than usual and the airflow rate to "low" during past use, the server 60 generates environmental information including these settings. As a result, the second acquisition unit 173 can acquire environmental information suitable for the user of the space 5 after the work (cleaning) on ​​the day the user uses the facility is completed.

[0094] (5.5) Variation 5 In the embodiment, the work items (cleaning items) that the display processing unit 174 displays as the cleaning list screen G10 on the display unit 14 are configured to be grouped by work area, but this configuration is not limited to this.

[0095] The display processing unit 174 may display all task items (cleaning tasks) on the display unit 14 as the cleaning list screen G10, without grouping the task items (cleaning tasks) by task area.

[0096] (5.6) Variation 6 In the above embodiment, the operation device 10 is configured to acquire the work information from the server 60, but the present invention is not limited to this configuration. The operation device 10 may store the work information in advance.

[0097] (5.7) Variation 7 The operation device 10 may change the background color (wallpaper) on the display unit 14 depending on the user.

[0098] For example, the operation device 10 may change the wallpaper to one that evokes the user's hometown (home country). Alternatively, the operation device 10 may change the wallpaper to one that the user prefers, based on an operation history relating to wallpaper changes made when the user used a facility in the past.

[0099] (5.8) Variation 8 In the embodiment, an IC card has been described as an example of the authentication device 20. However, the authentication device 20 is not limited to an IC card.

[0100] The authentication device 20 may be any device capable of communicating with the operation device 10, such as a smartphone, a tablet terminal, an oscillator that emits a beacon, or a smartwatch.

[0101] (5.9) Variation 9 The operation device 10 may display information about the user or may display news. For example, if the authentication device 20 is a smartphone or a smartwatch, the number of steps of the user measured by the authentication device 20 is displayed as information about the user.

[0102] When displaying information and news about a user, it is preferable that the operation device 10 (the display processing unit 174) displays the information and news in the user's native language.

[0103] (5.10) Variation 10 In the embodiment, the cleaning of the space 5 has been described as an example of the work. However, the work is not limited to cleaning the space 5. The work may also be an inspection of the equipment 30 and facilities provided in the space 5.

[0104] (Other variations) The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design, etc., as long as the object of the present disclosure can be achieved. Furthermore, functions similar to those of the operation system 1 may be embodied in a control method, a computer program, or a non-transitory recording medium on which a program is recorded, etc. A control method according to one aspect is used in an operation system. The control method includes an authentication step, a display processing step, and an environment control step. The authentication step authenticates a worker performing work in a space 5 of a facility. The display processing step displays work information related to the work on the display unit 14 if the worker is successfully authenticated in the authentication step. The environment control step controls the space 5 to a work environment appropriate for the work if the worker is successfully authenticated by the authentication unit 171. A program according to one aspect is a program for causing one or more processors (computer systems) to execute the above-described control method.

[0105] The operating system 1 in the present disclosure includes a computer system. The computer system is primarily composed of a processor and memory as hardware. The processor executes a program stored in the memory of the computer system to realize the functions of the operating system 1 in the present disclosure. The program may be pre-stored in the memory of the computer system, provided via a telecommunications line, or provided in a non-transitory recording medium such as a memory card, optical disk, or hard disk drive that is readable by the computer system. The processor of the computer system is composed of one or more electronic circuits, including a semiconductor integrated circuit (IC) or a large-scale integrated circuit (LSI). The integrated circuits, such as ICs and LSIs, are referred to by different names depending on the degree of integration, and include integrated circuits called system LSIs, very large-scale integrations (VLSIs), and ultra-large-scale integrations (ULSIs). Furthermore, field-programmable gate arrays (FPGAs), which are programmable after the LSI is manufactured, or logic devices that allow the reconfiguration of internal connections or circuit partitions within the LSI, can also be used as processors. Multiple electronic circuits may be integrated on a single chip or distributed across multiple chips. The multiple chips may be integrated into one device or distributed across multiple devices. The computer system referred to here includes a microcontroller having one or more processors and one or more memories. Therefore, the microcontroller also comprises one or more electronic circuits, including semiconductor integrated circuits or large-scale integrated circuits.

[0106] Furthermore, it is not essential for the operation system 1 that multiple functions in the operation system 1 are concentrated in one housing, and the components of the operation system 1 may be distributed across multiple housings. Furthermore, at least some of the functions of the operation system 1, for example, some of the functions of the operation device 10, may be realized by the cloud (cloud computing) or the like.

[0107] (6) Summary Based on the above-described embodiments, the present specification discloses the following aspects.

[0108] The operation system (1) of the first aspect includes an authentication unit (171), a display processing unit (174), and an environment control unit (179). The authentication unit (171) authenticates a worker performing work in a space (5) of the facility. When the authentication unit (171) successfully authenticates the worker, the display processing unit (174) displays work information related to the work on the display unit (14). When the authentication unit (171) successfully authenticates the worker, the environment control unit (179) controls the space (5) to a work environment appropriate for the work.

[0109] According to this embodiment, if the authentication is successful, the space (5) is controlled to a work environment suited to the work, so that the worker does not need to set up an environment in which the work can be performed appropriately. Therefore, it is possible to easily set up an environment in which the work can be performed appropriately.

[0110] The operation system (1) of the second aspect is the first aspect, and further includes a work information acquisition unit (first acquisition unit 172). The work information acquisition unit acquires work information corresponding to the user of the space (5) from an external device (server 60).

[0111] According to this embodiment, work can be performed based on work information according to the user of the space (5).

[0112] The operation system (1) of the third aspect is the first or second aspect, and further includes an exit detection unit (first detection unit 175). The exit detection unit detects the worker's exit from the space (5). When the exit detection unit detects the worker's exit, the environment control unit (179) controls the space (5) to create a second environment different from the first environment as a work environment corresponding to the worker's work.

[0113] According to this embodiment, when the worker leaves the space (5), the space (5) can be controlled so that the environment is different from the environment appropriate for the work.

[0114] The operation system (1) of the fourth aspect is the third aspect, and further includes an environment information acquisition unit (second acquisition unit 173). The environment information acquisition unit acquires environment information representing a second environment according to a user of the space (5) from an external device. The environment control unit (179) controls the space so that it becomes the second environment represented by the environment information acquired by the environment information acquisition unit.

[0115] According to this embodiment, when the worker leaves the space (5), the space (5) can be controlled to have an environment suited to the user.

[0116] In the operation system (1) of the fifth aspect, in any one of the first to fourth aspects, the work is cleaning of the space (5). The display processing unit (174) displays cleaning items related to the cleaning as work information on the display unit (14).

[0117] According to this aspect, since the cleaning items are displayed, it is possible to reduce the possibility of missing cleaning tasks. Furthermore, by displaying the task information, it is possible to make the work uniform and efficient.

[0118] In the operation system (1) of the sixth aspect, the area where work is performed in the space (5) is divided into a plurality of work areas (5a to 5e). The display processing unit (174) displays the cleaning items for each of the plurality of work areas (5a to 5e) on the display unit (14).

[0119] According to this embodiment, cleaning items are displayed for each work area, which reduces the possibility of missing cleaning tasks for each work area. Furthermore, it is possible to standardize and streamline work for each work area. It is possible to standardize and streamline work in the space (5).

[0120] In the operation system (1) of the seventh aspect, in the fifth aspect, the display processing unit (174) displays all cleaning items in the space (5) as task information on the display unit (14).

[0121] According to this aspect, all cleaning items are displayed, which reduces the possibility of missing any cleaning tasks.

[0122] The operation system (1) of an eighth aspect is the operation system (1) of any one of the first to seventh aspects, further including a work completion detection unit (second detection unit 176) and a transmission processing unit (178). The work completion detection unit detects the completion of the work. When the work completion detection unit detects the completion of the work, the transmission processing unit (178) transmits completion information indicating that the work has been completed to an external device.

[0123] According to this embodiment, the work in the space (5) can be managed by an external device.

[0124] In the operation system (1) of the ninth aspect, in any of the first to eighth aspects, the environment control unit (179) controls at least one device (30) among the plurality of devices (30) provided in the space (5) so as to make the space (5) a work environment suitable for the work.

[0125] According to this embodiment, by controlling at least one of the plurality of devices (30) provided in the space (5), the space (5) can be controlled to provide a working environment suited to the work.

[0126] In the operation system (1) of the tenth aspect, in the ninth aspect, the plurality of devices (30) include lighting devices (31), air conditioning devices (32), and ventilation devices (33). The environment control unit (179) controls the lighting devices (31), air conditioning devices (32), and ventilation devices (33) so as to create a work environment in the space (5) suited to the work.

[0127] According to this embodiment, by controlling the lighting equipment (31), the air conditioning equipment (32), and the ventilation equipment (33), the space (5) can be controlled to provide a work environment suitable for the work.

[0128] The control method of the eleventh aspect is used in the operation system (1). The control method includes an authentication step, a display processing step, and an environment control step. The authentication step authenticates a worker performing work in a space (5) of the facility. The display processing step displays work information related to the work on a display unit (14) if the worker is successfully authenticated in the authentication step. The environment control step controls the space (5) to a work environment appropriate for the work if the worker is successfully authenticated in the authentication step.

[0129] According to this aspect, it is possible to easily set up an environment in which work can be performed appropriately.

[0130] A program according to a twelfth aspect is a program for causing one or more processors to execute the control method according to the eleventh aspect.

[0131] According to this aspect, it is possible to easily set up an environment in which work can be performed appropriately. [Explanation of symbols]

[0132] 1. Operating System 5 Space 5a,5b,5c,5d,5e working area 10 Operating device 14 Display section 30 equipment 31 Lighting equipment 32 Air conditioning equipment 33 Ventilation equipment 60 Server (external device) 171 Authentication Department 172 1st acquisition part (work information acquisition part) 173 2nd Acquisition Department (Environmental Information Acquisition Department) 174 Display processing section 175 First detection unit (exit detection unit) 176 Second detection unit (work completion detection unit) 178 Transmission processing unit 179 Environmental Control Department

Claims

1. an authentication unit that authenticates a worker performing work in a space of the facility; a display processing unit that displays work information related to the work on a display unit when the authentication unit has successfully authenticated the worker; an environment control unit that controls the space to a work environment appropriate for the work when the authentication unit has successfully authenticated the worker; a work information acquisition unit that acquires the work information corresponding to the user of the space from an external device, Operation system.

2. An authentication unit that authenticates workers who perform work in a facility space; a display processing unit that displays work information related to the work on a display unit when the authentication unit has successfully authenticated the worker; an environment control unit that controls the space to a work environment appropriate for the work when the authentication unit has successfully authenticated the worker; an exit detection unit that detects the worker leaving the space, when the exit detection unit detects that the worker has left the room, the environment control unit controls the space to create a second environment different from a first environment as the work environment corresponding to the work by the worker; an environment information acquisition unit that acquires, from an external device, environment information representing the second environment according to a user of the space; the environment control unit controls the space to become the second environment represented by the environment information acquired by the environment information acquisition unit. Operation system.

3. An authentication unit that authenticates workers who perform work in a facility space; a display processing unit that displays work information related to the work on a display unit when the authentication unit has successfully authenticated the worker; an environment control unit that controls the space to a work environment appropriate for the work when the authentication unit has successfully authenticated the worker, the work is cleaning in the space, the display processing unit displays cleaning items related to the cleaning as the work information on the display unit. Operation system.

4. The area in the space where the work is performed is divided into a plurality of work areas, the display processing unit displays, for each of the plurality of work areas, the cleaning items for that work area on the display unit. The operating system according to claim 3 .

5. The display processing unit displays all cleaning items in the space as the work information on the display unit. The operating system according to claim 3 .

6. An authentication unit that authenticates workers who perform work in the facility space; a display processing unit that displays work information related to the work on a display unit when the authentication unit has successfully authenticated the worker; an environment control unit that controls the space to a work environment appropriate for the work when the authentication unit has successfully authenticated the worker; a work completion detection unit that detects the completion of the work; a transmission processing unit that, when the work completion detection unit detects the completion of the work, transmits completion information indicating that the work has been completed to an external device; Operation system.

7. The environmental control unit controls at least one of a plurality of devices provided in the space so as to make the space a work environment suitable for the work. The operating system according to any one of claims 1 to 6.

8. The plurality of devices includes lighting equipment, air conditioning equipment, and ventilation equipment, the environmental control unit controls the lighting equipment, the air conditioning equipment, and the ventilation equipment so as to create a work environment in the space that corresponds to the work. The operating system according to claim 7 .

9. A control method for use in an operation system, comprising: an authentication step of authenticating a worker performing work in a space of the facility; a display processing step of displaying work information related to the work on a display unit when the authentication of the worker is successful in the authentication step; an environment control step of controlling the space to a work environment appropriate for the work if the authentication of the worker is successful in the authentication step; and a work information acquisition step of acquiring the work information corresponding to the user of the space from an external device. Control method.

10. A control method for use in an operation system, comprising: an authentication step of authenticating a worker performing work in a space of the facility; a display processing step of displaying work information related to the work on a display unit when the authentication of the worker is successful in the authentication step; an environment control step of controlling the space to a work environment appropriate for the work if the authentication of the worker is successful in the authentication step; an exit detection step of detecting the worker's exit from the space, In the environment control step, when the exit of the worker is detected in the exit detection step, the space is controlled to be a second environment different from a first environment as the work environment corresponding to the work by the worker, further comprising an environment information acquisition step of acquiring, from an external device, environment information representing the second environment according to a user of the space; In the environment control step, the space is controlled so as to become the second environment represented by the environmental information acquired in the environmental information acquisition step. Control method.

11. A control method for use in an operation system, comprising: an authentication step of authenticating a worker performing work in a space of the facility; a display processing step of displaying work information related to the work on a display unit when the authentication of the worker is successful in the authentication step; an environmental control step of controlling the space to a work environment appropriate for the work if the authentication of the worker is successful in the authentication step, the work is cleaning in the space, In the display processing step, cleaning items related to the cleaning are displayed on the display unit as the work information. Control method.

12. A control method for use in an operation system, comprising: an authentication step of authenticating a worker performing work in a space of the facility; a display processing step of displaying work information related to the work on a display unit when the authentication of the worker is successful in the authentication step; an environment control step of controlling the space to a work environment appropriate for the work if the authentication of the worker is successful in the authentication step; a work completion detection step of detecting completion of the work; a transmission processing unit that, when the completion of the work is detected in the work completion detection step, transmits completion information indicating that the work has been completed to an external device, Control method.

13. A program for causing one or more processors to execute the control method described in any one of claims 9 to 12.

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