Portable terminals, currency processing systems

Abstract

To provide a portable terminal, etc. that can improve user-friendliness.SOLUTION: A portable terminal 30 includes: a receiving unit that receives information corresponding to a state of a money processing device 10 via wireless communication; an acquisition unit that acquires a portion of data on an electronic instruction manual associated with the information corresponding to the state received by the receiving unit; and a display control unit that causes a display unit to display guidance corresponding to the state received by the receiving unit. The display control unit displays the portion of the data on the electronic instruction manual acquired by the acquisition unit as guidance on the display unit.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a portable terminal and a currency handling system. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a technique has been proposed for displaying electronic data of an operation manual for a device on a display area provided in the device. For example, in Patent Document 1, when a copy magnification setting key is pressed while using the copy function, electronic data (e.g., a PDF file) of an operation manual associated with the copy magnification setting key, which is stored in advance in an association table, is read from a hard disk. Then, using this electronic data, operation information is displayed in the instruction manual display area in the same image as the operation manual printed on paper. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2010-185994 Summary of the Invention [Problem to be solved by the invention]

[0004] In the technology described in Patent Document 1, information must be confirmed on a display area fixed to the device. Therefore, for example, when an error occurs in the device and the user must resolve the error while looking at the part where the error occurred, it is difficult to confirm information about resolving the error. Therefore, there is room for improvement in terms of user usability. The present invention has been made in view of the above points, and has an object to provide a portable terminal or the like that can improve usability for users. [Means for solving the problem]

[0005] The present invention, which was completed with the above-mentioned objective in mind, is a portable terminal comprising a receiving unit that receives information corresponding to the state of a currency processing device via wireless communication, an acquisition unit that acquires a portion of the data in an electronic instruction manual associated with the information corresponding to the state received by the receiving unit, and a display control unit that displays guidance corresponding to the state received by the receiving unit on a display unit, wherein the display control unit displays a portion of the data in the electronic instruction manual acquired by the acquisition unit as the guidance on the display unit. Here, the state may be that an error has occurred in the currency processing device, and the display control unit may cause the display unit to display the guidance for resolving the error. The display control unit may also change the guidance in accordance with progress in resolving the error. In addition, the state may be a state in which a predetermined upper limit amount of coins is stored in a coin storage unit provided in the coin processing device, and the display control unit may display the guidance for recovering coins from the storage unit on the display unit. Furthermore, the state may be a state in which a predetermined minimum amount of coins is not stored in a coin storage section provided in the coin processing device, and the display control section may display the guidance for replenishing coins in the storage section on the display section. The currency processing device may further include an operation unit that receives instructions for the currency processing device, and a transmission unit that transmits the instructions received by the operation unit via wireless communication. The operation unit may also receive an instruction to deactivate a regulating unit provided in the currency processing device. In addition, the receiving unit may be capable of receiving information from multiple currency processing devices, and the transmitting unit may transmit the instructions to one currency processing device selected from the multiple currency processing devices. Furthermore, if the condition is that an error has occurred in the currency processing device, the display control unit may display the guidance for resolving the error on the display unit, and if it is necessary to deactivate the regulating unit provided in the currency processing device in order to resolve the error, may display wording urging the deactivation. In addition, the acquisition unit may acquire the data by downloading a portion of the electronic instruction manual data from a server connected via a communication network each time the receiving unit receives information corresponding to the status of the currency processing device. The currency processing device may further include a memory unit that stores data of the electronic instruction manual, and the acquisition unit may acquire a portion of the data of the electronic instruction manual from the memory unit. In addition, the portable terminal may launch an app for displaying the electronic instruction manual when the receiving unit receives information from the currency processing device. Also, from another perspective, the present invention is a currency handling system comprising a currency handling device having a drive unit for processing currency, a storage unit for storing currency, and a grasping unit for grasping the state of at least one of the drive unit and the storage unit, and a portable terminal capable of receiving information transmitted from the currency handling device via wireless communication, wherein the currency handling device transmits information for transmitting the state grasped by the grasping unit to the portable terminal, and the portable terminal acquires a portion of the data in an electronic instruction manual for the currency handling device that is associated with the information transmitted from the currency handling device, and displays the portion of the data in the electronic instruction manual as guidance on a display unit. Here, the portable terminal further includes an operation unit that receives an instruction to deactivate the regulating unit provided in the currency processing device, and a transmission unit that transmits the instruction received by the operation unit via wireless communication, and if the state is that an error has occurred in the currency processing device, the guidance for resolving the error is displayed on the display unit, and if it is necessary to deactivate the regulating unit to resolve the error, a message urging the deactivation may be displayed. [Effects of the Invention]

[0006] According to the present invention, it is possible to provide a portable terminal or the like that can improve usability for users. [Brief explanation of the drawings]

[0007] [Figure 1] 1 is a diagram showing an example of a schematic configuration of a currency handling system according to a first embodiment. [Figure 2] FIG. 1 is a diagram illustrating an example of a schematic configuration of a currency handling device. [Figure 3] FIG. 1 is a diagram illustrating an example of a schematic configuration of a portable terminal. [Figure 4] A figure showing an example of the relationship between information about a currency processing device received by the receiving unit from the currency processing device and the content of guidance displayed by the display control unit on the display unit. [Figure 5] 10A and 10B are diagrams illustrating an example of guidance displayed on the display unit by the display control unit. [Figure 6] 10A and 10B are diagrams illustrating an example of guidance displayed on the display unit by the display control unit. [Figure 7] 10A and 10B are diagrams illustrating an example of guidance displayed on the display unit by the display control unit. [Figure 8] 10 is a diagram showing an example of a release button displayed on the display unit by the display control unit. FIG. [Figure 9] 10A and 10B are diagrams illustrating an example of guidance during collection that is displayed on the display unit by the display control unit. [Figure 10] 10A and 10B are diagrams illustrating an example of guidance during collection that is displayed on the display unit by the display control unit. [Figure 11] 10A and 10B are diagrams illustrating an example of guidance during collection that is displayed on the display unit by the display control unit. [Figure 12] 10A and 10B are diagrams illustrating an example of guidance during replenishment that is displayed on the display unit by the display control unit. [Figure 13] FIG. 10 is a diagram illustrating an example of a schematic configuration of a currency handling system according to a second embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0008] Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. First Embodiment FIG. 1 is a diagram showing an example of a schematic configuration of a currency handling system 1 (hereinafter, sometimes simply referred to as "system 1") according to the first embodiment. FIG. 2 is a diagram showing an example of a schematic configuration of the currency handling apparatus 10. FIG. 3 is a diagram showing an example of a schematic configuration of the portable terminal 30. As shown in FIG. The system 1 includes a currency processing device 10, an operation terminal 20, a printer 21 communicably connected to the operation terminal 20, and a portable terminal 30. The currency handling device 10 will be described in detail later. Examples of the operation terminal 20 and the portable terminal 30 include a tablet terminal, a tablet PC, a personal digital assistant (PDA), a notebook PC, a multi-function mobile phone (a so-called "smartphone"), etc. The operation terminal 20 is not limited to a portable terminal, and may be a POS register having an operation unit operated by a store clerk, a display unit that displays the processing status of currency in the currency processing device 10, a printing unit that issues receipts, etc. The currency handling device 10, the operation terminal 20, and the printer 21 may be installed at a checkout counter of a store, for example. The portable terminal 30 may be carried by a store manager, for example.

[0009] The currency processing device 10 and the operation terminal 20 can communicate with each other via a network 40. The network 40 is not particularly limited as long as it is a communication network used for data communication between devices, and can be, for example, a LAN (Local Area Network). The communication line used for data communication can be either wired or wireless, or a combination of these can be used. Examples of wireless LAN include WiFi (registered trademark) and Bluetooth (registered trademark).

[0010] When a customer purchases an item at a store, a settlement process is carried out at a checkout counter. The settlement process includes a process of calculating the transaction amount between the store and the customer based on the price and quantity of each item purchased by the customer, and a process in which the store receives currency for the transaction amount from the customer and issues a receipt with information related to the transaction printed on it. If the amount of currency received by the store from the customer exceeds the transaction amount, the settlement process also includes a process in which the store returns the difference, calculated by subtracting the transaction amount from the received amount, to the customer as change. In this case, the information printed on the receipt includes information related to the change.

[0011] During the settlement process, the currency handling device 10, operation terminal 20, and printer 21 function as a cash register. Specifically, when a store clerk operates the operation terminal 20 to input the price and quantity of each product, the operation terminal 20 calculates the transaction amount and controls the printer 21 to issue a receipt. During the settlement process, the currency handling device 10 functions as a change dispenser. Specifically, the currency handling device 10 executes a deposit process for the currency paid by the customer and stores currency equivalent to the transaction amount within the device. If the deposited amount exceeds the transaction amount, the currency handling device 10 executes a withdrawal process and dispenses currency equivalent to the difference between the deposited amount and the transaction amount as change.

[0012] (Currency processing device 10) The currency handling device 10 comprises a coin handling machine 100 that processes coin deposits and withdrawals, and a banknote handling machine 200 that processes banknote deposits and withdrawals. Coins and banknotes deposited by customers are deposited into the coin handling machine 100 and the banknote handling machine 200, respectively, and coins and banknotes are dispensed as change from the coin handling machine 100 and the banknote handling machine 200, respectively. As shown in FIG. 1, the coin handling machine 100 and the banknote handling machine 200 are arranged side by side.

[0013] Coin Processing Machine 100 The coin handling machine 100 has a coin receiving unit 101 that receives coins and a coin dispensing unit 102 that dispenses coins. The coin receiving unit 101 and the coin dispensing unit 102 are provided in the front part of a housing 110. The coin processing machine 100 also has a deposit transport unit 103 that transports coins taken into the housing 110 by the coin receiving unit 101, and a coin identification unit 104 that is provided midway along the deposit transport unit 103 and identifies coins. The coin handling machine 100 also has a coin storage unit 106 that stores coins by denomination, and a dispensing transport unit 108 that transports coins dispensed from the coin storage unit 106 to the coin dispensing unit 102.

[0014] The coin handling machine 100 also has a branching unit 105 located midway through the deposit transport unit 103, which guides coins to be dispensed from the coin dispensing unit 102, such as rejected coins, to the withdrawal transport unit 108 based on the coin recognition results by the coin recognition unit 104. The branching unit 105 guides normal coins to the coin storage unit 106. The coin handling machine 100 also has an operation display unit 112 such as a touch panel at the upper front part of the housing 110. The operation display unit 112 displays, for example, the amount of coins and banknotes stored inside the coin handling machine 100 and the banknote handling machine 200.

[0015] The coin handling machine 100 also has a coin control unit 120 that controls the coin receiving unit 101, the coin dispensing unit 102, the deposit transport unit 103, the coin storage unit 106, the withdrawal transport unit 108, and the like. The coin control unit 120 is made up of a CPU (not shown), ROM (not shown), and RAM (not shown). The coin control unit 120 has a coin receiving unit 121 that receives information transmitted from the banknote control unit 220 (described later), a coin transmitting unit 122 that transmits information to the banknote control unit 220, and a display control unit 123 that controls the operation display unit 112. The coin control unit 120 also has a coin grasping unit 124 that grasps the status of the coin receiving unit 101, coin dispensing unit 102, deposit transport unit 103, coin storage unit 106, withdrawal transport unit 108, etc. The coin control unit 120 also has a coin release unit 125 that unlocks an electromagnetic locking mechanism (not shown) provided in the coin processing machine 100.

[0016] The coin grasping unit 124 receives signals from various sensors (not shown) provided in the coin handling machine 100. For example, signals from sensors that are provided in the deposit transport unit 103, the withdrawal transport unit 108, etc. and that detect coin jams are input to the coin grasping unit 124. As a result, the coin grasping unit 124 determines that a coin jam has occurred and in which part of the housing 110 the coin jam has occurred. When the coin grasping unit 124 determines that a coin jam has occurred, the coin transmitting unit 122 transmits information that a coin jam has occurred and information on which part the coin jam has occurred to the banknote control unit 220 via a communication interface (not shown).

[0017] The coin grasping unit 124 also receives a signal from a sensor provided in each coin storage unit 106 that detects whether the coin storage unit 106 is in a near-full state. The near-full state can be exemplified as a state in which a predetermined upper limit amount of coins is stored in each coin storage unit 106. The coin grasping unit 124 also receives a signal from a sensor provided in each coin storage unit 106 that detects whether the coin storage unit 106 is in a near-empty state. The near-empty state can be exemplified as a state in which a predetermined lower limit amount of coins is not stored in each coin storage unit 106. In this way, the coin grasping unit 124 grasps which denominations of coins are in a near-full state or a near-empty state. When the coin transmitting unit 122 determines that the coin grasping unit 124 is in a near-full or near-empty state, it transmits information to the banknote control unit 220 via the communication interface indicating that the coin grasping unit 124 is in a near-full or near-empty state, as well as information on which denomination of coin is in a near-full or near-empty state.

[0018] Furthermore, signals indicating that various sensors are dirty are input to the coin grasping unit 124. As a result, the coin grasping unit 124 determines which sensors are dirty. When the coin grasping unit 124 determines that a sensor is dirty, the coin transmitting unit 122 transmits information indicating that the sensor is dirty, as well as information indicating which sensor is dirty, to the banknote control unit 220 via the communication interface.

[0019] When the coin receiving unit 121 receives an instruction from the portable terminal 30 to unlock the electromagnetic locking mechanism provided in the coin processing machine 100, the coin unlocking unit 125 unlocks the electromagnetic locking mechanism.

[0020] Banknote Processing Machine 200 The banknote handling machine 200 has a banknote receiving unit 201 that receives banknotes and a banknote dispensing unit 202 that dispenses banknotes. The banknote receiving unit 201 and the banknote dispensing unit 202 are provided in the front part of the housing 210. The banknote handling machine 200 also has an annular circulating transport unit 203 that is provided approximately in the center of the housing 210 and transports banknotes taken into the housing 210 by the banknote receiving unit 201. The banknote handling machine 200 also has a banknote recognition unit 204 that recognizes banknotes and three banknote storage units 206 that store banknotes by denomination, both of which are provided midway along the circulating transport unit 203. The banknote handling machine 200 also has a withdrawal rejection unit 207 and a banknote collection cassette 208. The banknote handling machine 200 also has a plurality of connecting transport units 209 that respectively connect the banknote receiving unit 201, the banknote dispensing unit 202, the banknote storage unit 206, the withdrawal rejection unit 207, and the banknote collection cassette 208 to the circulating transport unit 203. The banknote handling machine 200 also has a path switching unit (not shown) that is provided between the circulating transport unit 203 and each connecting transport unit 209 and switches the transport path of the banknotes.

[0021] 1 and 2, the banknote receiving unit 201, the banknote dispensing unit 202, the withdrawal rejection unit 207, and the banknote collection cassette 208 are provided in the front part of the housing 210. The banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the withdrawal rejection unit 207, the banknote collection cassette 208, and the connecting transport unit 209 etc. constitute a banknote processing unit 215, and the banknote processing unit 215 is configured to be able to be pulled out forward from the housing 210. The banknote collection cassette 208 is detachably attached to the housing 210.

[0022] The banknote receiving unit 201 takes in deposited banknotes inserted into the banknote receiving port 201a one by one and feeds them to the circulating transport unit 203. Each banknote storage unit 206 stores the banknotes by denomination based on the recognition result of the banknote recognition unit 204. The banknote dispensing unit 202 takes the banknotes fed from each banknote storage unit 206 to the circulating transport unit 203 out of the housing 210 through the banknote take-out port 202a.

[0023] The withdrawal rejection unit 207 stores, as withdrawal-rejected banknotes, banknotes that cannot be recognized by the banknote recognition unit 204 due to skew or the like, among the banknotes fed out from the banknote storage unit 206. Of the banknotes taken into the housing 210 from the banknote receiving unit 201, banknotes that cannot be recognized by the banknote recognition unit 204 due to dirt or the like are returned to the banknote dispensing unit 202 as deposit-rejected banknotes.

[0024] The banknote handling machine 200 also has a banknote control unit 220 that controls the banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the connecting transport unit 209, and the like. The banknote control unit 220 is made up of a CPU (not shown), a ROM (not shown), and a RAM (not shown). The banknote control unit 220 has a banknote receiving unit 221 that receives information transmitted from the coin control unit 120, the portable terminal 30, and the operation terminal 20, and a banknote transmitting unit 222 that transmits information to the coin control unit 120, the portable terminal 30, and the operation terminal 20. The banknote control unit 220 also has a banknote grasping unit 224 that grasps the status of the banknote receiving unit 201, the banknote dispensing unit 202, the circulating transport unit 203, the banknote storage unit 206, the connecting transport unit 209, etc. The banknote control unit 220 also has a banknote release unit 225 that unlocks an electromagnetic locking mechanism (not shown) provided in the banknote handling machine 200.

[0025] The banknote transmitting unit 222 transmits the status of the coin processing machine 100, etc., sent from the coin transmitting unit 122 of the coin control unit 120, to the portable terminal 30 and the operation terminal 20. In addition, the banknote transmitting unit 222 transmits information sent from the portable terminal 30 and the operation terminal 20 to the coin receiving unit 121 of the coin control unit 120.

[0026] The banknote grasping unit 224 receives signals from various sensors (not shown) provided in the banknote handling machine 200. For example, the banknote grasping unit 224 receives signals from sensors that are provided in the circulating conveyance unit 203, the connecting conveyance unit 209, etc. and that detect a banknote jam. This allows the banknote grasping unit 224 to determine that a banknote jam has occurred and the location of the banknote jam in the housing 210. When the banknote grasping unit 224 determines that a banknote jam has occurred, the banknote transmitting unit 222 transmits information that a banknote jam has occurred and information about the location of the banknote jam to the portable terminal 30 via a communication interface (not shown).

[0027] The banknote grasping unit 224 also receives a signal from a sensor that is provided in each banknote storage unit 206 and detects whether the banknote storage unit 206 is in a near-full state. The near-full state can be exemplified as a state in which a predetermined upper limit amount of banknotes is stored in each banknote storage unit 206. The banknote grasping unit 224 also receives a signal from a sensor that is provided in each banknote storage unit 206 and detects whether the banknote storage unit 206 is in a near-empty state. The near-empty state can be exemplified as a state in which a predetermined lower limit amount of banknotes is not stored in each banknote storage unit 206. In this way, the banknote grasping unit 224 grasps which denominations of banknotes are in a near-full state or a near-empty state. When the banknote transmitting unit 222 determines that the banknote grasping unit 224 is in a near-full or near-empty state, it transmits information to the portable terminal 30 via the communication interface indicating that the banknote grasping unit 224 is in a near-full or near-empty state, as well as information on which denomination of banknote is in a near-full or near-empty state.

[0028] Furthermore, signals indicating that various sensors are dirty are input to the banknote grasping unit 224. As a result, the banknote grasping unit 224 determines which sensors are dirty. When the banknote grasping unit 224 determines that a sensor is dirty, the banknote transmitting unit 222 transmits information indicating that the sensor is dirty and information indicating which sensor is dirty to the portable terminal 30 via the communication interface.

[0029] When the banknote receiving unit 221 receives an instruction from the portable terminal 30 to unlock the electromagnetic locking mechanism provided in the banknote handling machine 200, the banknote unlocking unit 225 unlocks the electromagnetic locking mechanism.

[0030] (Operation terminal 20) The operation terminal 20 sends commands to the coin control unit 120 of the coin handling machine 100 and the banknote control unit 220 of the banknote handling machine 200, causing the coin handling machine 100 and the banknote handling machine 200 to perform deposit and withdrawal processes of coins and banknotes. The operation terminal 20 also receives information from the coin control unit 120 of the coin handling machine 100 and the banknote control unit 220 of the banknote handling machine 200 regarding the processing status of coins and banknotes in these coin handling machines 100 and banknote handling machines 200, and information regarding the inventory of coins and banknotes stored inside the coin handling machine 100 and the banknote handling machine 200. The operation terminal 20 then displays the inventory of coins and banknotes on a display unit.

[0031] (Portable terminal 30) As shown in Figure 3, the portable terminal 30 includes a control unit 31 that controls the entire device, a memory unit 32 used to store data, etc., a display unit 33 used to display operation reception screens and images, an operation unit 34 that accepts user input operations, a communication unit 35 used to communicate with the currency processing device 10, and a camera 36. The portable terminal 30 is capable of communicating with the currency processing device 10 via a communication unit 35 and a network 50 (see FIG. 1). The network 50 is not particularly limited as long as it is a communication network used for data communication between devices, and examples thereof include the Internet, a WAN (Wide Area Network), and a LAN. The communication line used for data communication may be either wired or wireless, and a combination of these may be used. Examples of wireless LAN include WiFi (registered trademark) and Bluetooth (registered trademark).

[0032] The control unit 31 is composed of a CPU (not shown), a ROM (not shown), and a RAM (not shown). The ROM stores a basic program (operating system) executed by the CPU, various settings, and the like. The CPU uses the RAM as a working area and executes application programs read from the ROM or the storage unit 32. For example, the CPU executes an application program (hereinafter, sometimes referred to as a "manual display application") that displays an electronic instruction manual read from the ROM or the storage unit 32. For example, the CPU launches the instruction manual display application when the icon 31a (see FIG. 1) displaying the words "electronic instruction manual" is pressed.

[0033] The control unit 31 includes a receiving unit 311 that receives information transmitted from the currency processing device 10, a transmitting unit 312 that transmits information to the currency processing device 10, and a display control unit 313 that controls the display unit 33. While the receiving unit 311 is connected to the currency processing device 10 via the network 50, it is capable of receiving information transmitted from the currency processing device 10, and when the receiving unit 311 receives information from the currency processing device 10, it launches the instruction manual display app.

[0034] The storage unit 32 can be exemplified by a storage device such as a semiconductor memory. The display unit 33 is a display device that displays still images, moving images, etc. The display unit 33 can be exemplified by a liquid crystal display or an organic EL display. The operation unit 34 is an input device that accepts operations from the user, and examples of the operation unit 34 include buttons, switches, and a touch panel. The communication unit 35 can be exemplified as a communication interface. The camera 36 can be exemplified as a digital camera capable of capturing still images or moving images.

[0035] The portable terminal 30 configured as described above executes the instruction manual display app to display guidance on the display unit 33 according to the information transmitted from the currency processing device 10. The function of the portable terminal 30 to display guidance on the display unit 33 will be described in detail below. The receiving unit 311 receives information, etc., from the currency handling device 10 according to the state of the currency handling device 10. For example, the receiving unit 311 receives from the currency handling device 10 information that a coin jam or a banknote jam has occurred, as well as information on which part the jam has occurred in. The receiving unit 311 also receives from the currency handling device 10 information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state or a near-empty state, as well as information on which denomination of coin or banknote is in the near-full state or the near-empty state.

[0036] The display control unit 313 causes the display unit 33 to display guidance corresponding to the information received by the receiving unit 311 and transmitted from the currency handling device 10. FIG. 4 is a diagram showing an example of the relationship between the information about the currency handling device 10 received by the receiving unit 311 from the currency handling device 10 and the content of the guidance that the display control unit 313 causes the display unit 33 to display. 5, 6, and 7 are diagrams showing examples of guidance that the display control unit 313 causes the display unit 33 to display. The memory unit 32 stores data of an electronic instruction manual for the currency handling device 10. The memory unit 32 also stores information in which information on the state of the currency handling device 10 is associated with the page number of the electronic instruction manual and the content of the guidance. The memory unit 32 may also store information in which information on the state of the currency handling device 10 is associated with the content of the guidance.

[0037] When the receiving unit 311 receives information about the status of the currency handling machine 10, the display control unit 313 causes the display unit 33 to display the page number of the electronic instruction manual stored in the memory unit 32 in association with the status and the content of the guidance. For example, when the receiving unit 311 receives information that an error has occurred in the banknote handling machine 200, the display control unit 313 causes the display unit 33 to display the page of the electronic instruction manual stored in association with the error and describing how to resolve the error. As a result, the display unit 33 displays information indicating that the error has occurred and information about how to resolve the error, such as images of locations where operations are required to resolve the error and operating procedures for resolving the error. Furthermore, when the method for resolving the error is described across multiple pages in the electronic instruction manual, the display unit 33 transitions to the next page in accordance with the progress of the error resolution. Note that the images may be still images or moving images.

[0038] More specifically, for example, when the receiving unit 311 receives information that a banknote jam has occurred in the circulating transport unit 203 of the banknote handling machine 200, the display control unit 313 causes the display unit 33 to display page 21 of the electronic instruction manual that is stored in association with the banknote jam, as shown in Fig. 4. Fig. 5 is an example of the guidance described on page 21 of the electronic instruction manual. As shown in Fig. 5, the display unit 33 displays information indicating that a banknote jam has occurred, images related to the operations required to clear the banknote jam, and the phrases "Insert and turn the key" and "Pull out the banknote handling unit," which are procedures for clearing the banknote jam.

[0039] Thereafter, when the display control unit 313 receives information that the operation displayed on the display unit 33 has been performed, it causes the display unit 33 to display the next operating procedure. For example, when the receiving unit 311 receives information that the banknote handling unit 215 has been withdrawn, it causes the display unit 33 to display page 22 of the electronic instruction manual that is stored in association with the banknote handling unit 215 being withdrawn, as shown in FIG. 4. FIG. 6 is an example of the guidance described on page 22 of the electronic instruction manual. As shown in FIG. 6, the display unit 33 displays an image showing the door 216 that should be opened to clear the banknote jam, and the message "Please remove the banknotes."

[0040] Here, if the door 216, which opens to remove jammed banknotes while they are being fed from the banknote storage unit 206 to the circulating transport unit 203, has an electromagnetic locking mechanism, the jammed banknotes cannot be removed unless the electromagnetic locking mechanism is unlocked. In the system 1, the store manager can unlock the electromagnetic locking mechanism by performing a predetermined operation on the operation unit 34 of the portable terminal 30. For this reason, as shown in FIG. 6 , the display unit 33 displays an unlock button 331 with the words "unlock" written on it along with a message urging the user to remove the banknotes. The store manager can unlock the lock by pressing the unlock button 331 (by pressing a button displayed on the operation unit 34, which is a touch panel). When the store manager presses the unlock button 331, information indicating that the button has been pressed is transmitted to the currency handling device 10 by the transmission unit 312, and the electromagnetic locking mechanism is unlocked. For example, the unlock button 331 can be displayed on the display unit 33 when the receiving unit 311 receives information indicating that unlocking is required. The system may be configured so that the store manager can remotely approve the unlocking of the electromagnetic locking mechanism by pressing the release button 331. In this case, for example, the release button 331 is displayed on the display unit 33 when a store clerk clearing a jammed banknote operates the operation display unit 112 of the currency processing device 10 or the operation terminal 20 to request approval from the store manager.

[0041] After displaying the screen shown in FIG. 6, if the display control unit 313 receives information that the operation displayed on the display unit 33 has been performed, the display control unit 313 causes the display unit 33 to display the next operation procedure. For example, if the receiving unit 311 receives information that the door 216 has been opened and then closed, the display unit 33 displays page 23 of the electronic instruction manual that is stored in association with the door opening and closing, as shown in FIG. 4. FIG. 7 is an example of the guidance described on page 23 of the electronic instruction manual. As shown in FIG. 7, an image related to the next operation and the words "Please return the banknote processing unit to its original position" and "Insert and turn the key" are displayed on the display unit 33.

[0042] In this way, when the receiving unit 311 receives information that an error has occurred in the currency processing device 10, the display control unit 313 causes the display unit 33 to display guidance on how to resolve the error, which is stored in association with the error. As another example, when the receiving unit 311 receives information that a coin jam has occurred in the coin processing machine 100, the display control unit 313 causes the display unit 33 to display a page (e.g., page 18) of the electronic instruction manual that is stored in association with the coin jam. 5, 6, and 7, multiple operation procedures are described on different pages of the electronic instruction manual for each operation procedure, but this is not a limitation. Different operation procedures may be described on the same page.

[0043] FIG. 8 is a diagram showing an example of the release button 37 that the display control unit 313 causes to be displayed on the display unit 33. As shown in FIG. The key that enables the banknote handling unit 215 and the like to be withdrawn may be an electromagnetic locking mechanism instead of a physical key, and the unlocking of this electromagnetic locking mechanism may be remotely approved by performing a predetermined operation on the operation unit 34 of the portable terminal 30. For example, when the receiving unit 311 receives information that a banknote has jammed in the banknote handling machine 200 and causes the display control unit 313 to display guidance for clearing the jammed banknote, if the receiving unit 311 receives information that unlocking is necessary, the display control unit 313 may display a release button 332, an example of a button with the words "unlock" written on it, along with the guidance, on the display unit 33 of the portable terminal 30, as shown in FIG. 8. Then, when the currency handling device 10 receives information that the release button 332 has been pressed, it may unlock the electromagnetic locking mechanism to enable the banknote handling unit 215 to be withdrawn.

[0044] Furthermore, in the system 1, the store manager may perform a predetermined operation on the operation unit 34 of the portable terminal 30 to enable the reset operation. For example, the system is configured so that the reset operation can be started by pressing a button on the display unit 33 that displays the words "Start reset operation." When the store manager presses the button on which the words "Start reset operation" are written, information indicating that the button has been pressed is transmitted to the currency handling device 10 by the transmission unit 312, and the reset operation is started. For example, the button on which the words "Start reset operation" are written can be displayed on the display unit 33 by the display control unit 313 when the receiving unit 311 receives information indicating that a banknote jam has been cleared. When the reset operation is started, for example, one banknote is fed to the connection transport unit 209 from the banknote storage unit 206 in which the banknote was reset. Then, the banknotes are sent from the connection conveyance unit 209 to the circulating conveyance unit 203, and as the banknotes are circulated by this circulating conveyance unit 203, the banknote recognition unit 204 recognizes their conveyance status, etc. Thereafter, banknotes recognized as normal by the banknote recognition unit 204 (for example, banknotes that have been conveyed abnormally, such as multiple feeding, or that are not folded notes) are returned to the original banknote storage unit 206. This completes the reset operation, and the banknote handling machine 200 becomes able to continue normal transactions, such as deposit processing and withdrawal processing.

[0045] 9, 10, and 11 are diagrams showing examples of guidance during collection that the display control unit 313 causes the display unit 33 to display. In addition to the above-mentioned guidance when a banknote is jammed, etc., when the receiving unit 311 receives information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state, the display control unit 313 causes the display unit 33 to display a page (e.g., page 31) of the electronic instruction manual that describes collection guidance and is stored in association with the near-full state of the coin storage unit 106 or the banknote storage unit 206, as shown in Fig. 4. When receiving information that the coin storage unit 106 or the banknote storage unit 206 is in a near-full state, the display unit 33 of the portable terminal 30 displays, as shown in Fig. 9(a), information urging the user to collect the coins, an image related to the operation required to collect the coins, and the phrase "Please press the 'Collect' button" that prompts the user to perform the operation required to collect the coins.

[0046] Thereafter, when the display control unit 313 receives information that the "Collect" button has been pressed, it causes the display unit 33 to display the page (e.g., page 32) of the electronic instruction manual that is stored in association with the pressing of the Collect button, as shown in FIG. 4. At this time, the display control unit 313 causes the display unit 33 to display an image related to the operation required to select the collection content, and the phrase "Please select the collection content and press the 'OK' button," as shown in FIG. 9(b). The display control unit 313 also displays the collection content that can be selected in the currency processing device 10, such as "Residual collection," "All collection," "All collection of coins only," "All collection of banknotes only," and "Individual collection."

[0047] Thereafter, when the display control unit 313 receives information that a collection content has been selected and the "OK" button has been pressed, it displays an image and text corresponding to the selected collection content. For example, when "all collection" is selected, the currency processing device 10 collects coins and transmits information to the portable terminal 30 that coin collection has begun. Therefore, the display control unit 313 displays an image and text indicating that coin collection is in progress on the display unit 33, as shown in Fig. 10(a). Thereafter, when the display control unit 313 receives information that the coin collection has been completed, it causes the display unit 33 to display the page (e.g., page 33) of the electronic instruction manual that is stored in association with the time after the enter button is pressed, as shown in Fig. 4. At this time, the display control unit 313 causes the display unit 33 to display, together with the amount of collected coins, the message "Please remove the collected money" to prompt the user to remove the collected money from the coin dispensing unit 102, as shown in Fig. 10(b).

[0048] Thereafter, in the currency handling apparatus 10, when money is removed from the coin dispensing unit 102, collection of banknotes stored in the banknote storage unit 206 into the banknote collection cassette 208 begins. Thereafter, when the display control unit 313 receives information that collection into the banknote collection cassette 208 has been completed, it causes the display unit 33 to display a page (e.g., page 34) of the electronic instruction manual that is stored in association with the post-collection into the cassette, as shown in FIG. 4. At this time, as shown in FIG. 11(a), the display control unit 313 causes the display unit 33 to display the message "Please remove banknotes from the banknote collection cassette," to prompt the user to remove the banknotes from the banknote collection cassette 208. Furthermore, the display control unit 313 causes the display unit 33 to display a release button 333 with the message "Unlock" written on it, which is used to unlock an electromagnetic locking mechanism that is provided to restrict withdrawal of the banknote collection cassette 208. When the currency handling apparatus 10 receives a notification that the release button 333 has been pressed, it unlocks the electromagnetic locking mechanism to enable the banknote collection cassette 208 to be pulled out. Thereafter, when the display control unit 313 receives information that the banknote collection cassette 208 has been set again after being pulled out, it causes the display unit 33 to display an image or text indicating that the removal of the banknotes has been completed, as shown in Figure 11(b).

[0049] When selecting a collection option such as "collection of all banknotes only," which collects only banknotes in the currency handling device 10, collection of the banknotes stored in the banknote storage unit 206 into the banknote collection cassette 208 can be started by issuing a collection instruction from a remote location such as an office. This eliminates the need to wait near the currency handling device 10 while the currency handling device 10 is performing the banknote collection process, thereby enabling the collection process to be carried out efficiently.

[0050] FIG. 12 is a diagram showing an example of guidance displayed on the display unit 33 by the display control unit 313 during replenishment. When the receiving unit 311 receives information that the coin storage unit 106 or the banknote storage unit 206 is in a near-empty state, the display control unit 313 causes the display unit 33 to display a page (e.g., page 41) of the electronic instruction manual that describes replenishment guidance and that is stored in association with the near-empty state of the coin storage unit 106 or the banknote storage unit 206. When the receiving unit 311 receives information on the denomination that is in the near-empty state and the required number of coins, the display control unit 313 causes the display unit 33 to display guidance on the replenishment denomination and number of coins. In the guidance when information indicating a near-empty state is received, the display control unit 313 displays on the display unit 33 the words "Please insert coins" to encourage the user to replenish coins, as well as an image related to the operations required to replenish coins, as shown in Figure 12(a).

[0051] Thereafter, when the display control unit 313 receives information that coins have been set in the coin receiving unit 101 or the banknote receiving unit 201, it causes the display unit 33 to display the page (e.g., page 42) of the electronic instruction manual that is stored in association with the post-coin setting, as shown in Fig. 4. At this time, the display control unit 313 causes the display unit 33 to display an image related to the operations required to replenish coins, and the phrase "Press the 'Refill' button," which is the procedure for replenishing coins, as shown in Fig. 12(b). Thereafter, when the "Refill" button is pressed, the currency handling device 10 starts refilling currency.

[0052] In addition, when the receiving unit 311 receives information that the sensor of the currency processing device 10 is dirty, the display control unit 313 causes the display unit 33 to display a page (e.g., page 51) of the electronic instruction manual that contains cleaning guidance and is stored in association with the sensor dirt.

[0053] In addition, when the receiving unit 311 receives information related to the status of the currency processing device 10, the display control unit 313 causes the display unit 33 to display guidance stored in association with the status. For example, when the display control unit 313 receives information that the currency processing device 10 has just cleared a coin or banknote jam, it causes the display unit 33 to display a page (e.g., page 25) of the electronic instruction manual that contains guidance on how to handle the jammed currency (such as returning the removed currency to the storage unit, including it in the change amount, etc.). In addition, when the display control unit 313 receives information indicating that an initial installation will be performed to install the currency processing device 10 for the first time, it causes the display unit 33 to display a page (e.g., page 1) of the electronic instruction manual that contains guidance on the initial installation. In addition, when the display control unit 313 receives information to insert currency into the currency processing device 10, it causes the display unit 33 to display guidance for depositing currency, in other words, a page (e.g., page 10) of the electronic instruction manual that lists points to note when depositing currency.

[0054] As described above, the portable terminal 30 includes a receiver 311 that receives information corresponding to the status of the currency processing device 10 (an example of a device) via wireless communication, and a display control unit 313 that displays guidance corresponding to the status received by the receiver 311 on the display unit 33. Examples of the status of the currency processing device 10 include a state in which an error, such as a banknote jam or a coin jam, a state in which currency is being handled after the error has been resolved, a state in which initial setup is being performed, and a state in which deposits are being waited for. The portable terminal 30 displays guidance corresponding to the status of the currency processing device 10, such as a page in an electronic instruction manual corresponding to the status, on the display unit 33. This allows, for example, a store manager to address the status of the currency processing device 10 while viewing the display unit 33 of the portable terminal 30. For example, if an error occurs in the currency processing device 10, a user, such as a store manager, can resolve the error while viewing the display unit 33 of the portable terminal 30. This reduces the time and effort required to open the instruction manual and search for the appropriate page to resolve the error. It also reduces the risk of opening the wrong page in the instruction manual and performing an incorrect operation. Furthermore, since the portable terminal 30 can be placed close at hand and work can be performed while viewing it closely, work efficiency is improved compared to when viewing the operation display unit 112 fixed to the currency processing device 10. Furthermore, if the display screen of the display unit 33 of the portable terminal 30 is larger than the display screen of the operation display unit 112 of the currency processing device 10, visibility is high. In this way, the portable terminal 30 improves usability for the user.

[0055] Furthermore, since the portable terminal 30 displays information corresponding to the status of the currency handling device 10 on the display unit 33, the currency handling device 10 does not need to be equipped with the operation display unit 112. By not providing the currency handling device 10 with the operation display unit 112, it is possible to make the currency handling device 10 more compact and reduce costs.

[0056] It is preferable that the portable terminal 30 be able to view the electronic instruction manual even when not connected to the currency processing device 10 via the network 50. Even in this configuration, operability is improved compared to viewing the electronic instruction manual on the operation and display unit 112 fixed to the currency processing device 10. Furthermore, if the display screen of the display unit 33 of the portable terminal 30 is larger than the display screen of the operation and display unit 112 of the currency processing device 10, visibility is high. As a result, the portable terminal 30 improves usability for users.

[0057] Furthermore, the portable terminal 30 displays the page described in the electronic instruction manual as the guidance, but this is not limited to this. The guidance may be separate from the electronic instruction manual, or may be created to be displayed when information on the status of the currency handling device 10 is received. Furthermore, in the system 1, the portable terminal 30 and the currency processing device 10 communicate with each other via the network 50, but this is not limited to a particular configuration. For example, the portable terminal 30 and the operation terminal 20 may be able to communicate with each other via a network such as the Internet, a WAN, or a LAN, and the portable terminal 30 and the currency processing device 10 may communicate with each other via the operation terminal 20 (or a POS register). The currency processing device 10 and the operation terminal 20 may also communicate with each other via the portable terminal 30. Furthermore, although the coin handling machine 100 of the currency handling device 10 communicates with the portable terminal 30 and the operation terminal 20 via the banknote handling machine 200, this is not particularly limited to this configuration. The coin handling machine 100 may be configured to communicate directly with the portable terminal 30 and the operation terminal 20. Furthermore, the banknote handling machine 200 may be configured to communicate with the portable terminal 30 and the operation terminal 20 via the coin handling machine 100.

[0058] Furthermore, if the guidance corresponding to the state of the currency handling device 10 spans multiple pages, the display control unit 313 transitions the guidance in accordance with the progress of resolving the error. For example, as described with reference to FIGS. 5 to 7, if the guidance for resolving a banknote jam spans three pages of the electronic instruction manual, the guidance is transitioned by transitioning the pages displayed on the display unit 33 to pages 21, 22, and 23 in accordance with the progress of resolving the error, such as pulling out the banknote handling unit 215 and opening and closing the door 216. This eliminates the need for the user to manually operate the portable terminal 30 to transition through the pages of the electronic instruction manual, thereby improving usability for the user.

[0059] The portable terminal 30 also includes an operation unit 34 as an example of an operation unit that receives instructions for the currency processing device 10, and a transmission unit 312 that transmits the instructions received by the operation unit 34 via wireless communication. This allows the user to send instructions to the currency processing device 10 by operating the portable terminal 30, thereby enabling the user to operate the currency processing device 10 remotely, improving usability. For example, the operation unit 34 receives an instruction to release an electromagnetic locking mechanism, which is an example of a restricting unit, provided in the currency processing device 10. This allows a user, such as a store manager, to issue an instruction to unlock the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability. Furthermore, when the receiving unit 311 receives information from the currency processing device 10 indicating that the currency processing device 10 is in a near-full state, the portable terminal 30 displays collection guidance and accepts instructions related to the collection. This allows a user, such as a store manager, to issue instructions related to the collection on the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability. Furthermore, when the receiving unit 311 receives information from the currency processing device 10 indicating that the currency processing device 10 is in a near-empty state, the portable terminal 30 displays replenishment guidance and accepts instructions related to the replenishment. This allows a user, such as a store manager, to issue instructions related to the replenishment on the portable terminal 30 while viewing the guidance displayed on the portable terminal 30, thereby improving usability.

[0060] The currency handling device 10 configured as described above also includes a circulating conveyance unit 203 as an example of a drive unit that processes currency, a banknote storage unit 206 as an example of a storage unit that stores currency, and a banknote grasping unit 224 as an example of a grasping unit that grasps the state of at least one of the circulating conveyance unit 203 and the banknote storage unit 206. The currency handling device 10 also includes a banknote transmitting unit 222 as an example of a transmitting unit that transmits, via wireless communication, information that a banknote jam has occurred, as an example of information for transmitting the state of the circulating conveyance unit 203, etc. grasped by the banknote grasping unit 224 to the portable terminal 30. This allows the currency handling device 10 to notify the portable terminal 30 of any change in state, etc., and to notify a user of the portable terminal 30 who is located away from the currency handling device 10 of the change in state, etc.

[0061] The currency handling apparatus 10 also includes a banknote receiving unit 221 as an example of a receiving unit that receives instructions transmitted from the portable terminal 30 via wireless communication, and a banknote handling unit 215 as an example of a unit that has the circulating transport unit 203 and can be withdrawn from the housing 210. The currency handling apparatus 10 also includes an electromagnetic locking mechanism as an example of a restricting unit that restricts withdrawal of the banknote handling unit 215, and a banknote release unit 225 as an example of a release unit that releases the restriction of the electromagnetic locking mechanism. The banknote release unit 225 releases the lock when the banknote receiving unit 221 receives an instruction to unlock the electromagnetic locking mechanism from the portable terminal 30. This allows, for example, a store manager to unlock the currency handling apparatus 10 even if they are located far away from the currency handling apparatus 10, thereby improving usability. Furthermore, when the currency processing device 10 receives an instruction for collection or an instruction for replenishment from the portable terminal 30, it performs processing for the collection or replenishment, such as unlocking the electromagnetic locking mechanism of the door that opens for the coin storage unit 106 or the banknote storage unit 206. This allows, for example, a store manager to perform processing for collecting or replenishing currency even if they are located away from the currency processing device 10, thereby improving usability.

[0062] In the above-described embodiment, the portable terminal 30 stores the electronic instruction manual for the currency handling device 10 in the memory unit 32, and reads out from the memory unit 32 guidance corresponding to the information on the status of the currency handling device 10 received by the receiver 311 and displays it on the display unit 33; however, this is not particularly limited to such an embodiment. The electronic instruction manual may be stored in a server connected via a communication network such as the Internet, a WAN, or a LAN, and the portable terminal 30 may download the electronic instruction manual from the server and display it on the display unit 33 each time it receives information on the status of the currency handling device 10. In this case, the portable terminal 30 may download the entire electronic instruction manual for the currency handling device 10 and display the relevant page (guidance), or it may download only the relevant page (guidance) and display it on the display unit 33.

[0063] Furthermore, while the portable terminal 30 is connected to the currency processing device 10 via the network 50, it is preferable that the portable terminal 30 has a function of acquiring and displaying on the display unit 33 the processing status of coins and banknotes in the currency processing device 10 and information on the inventory of coins and banknotes stored inside the coin handling machine 100 and the banknote handling machine 200. Furthermore, while the portable terminal 30 is connected to the currency processing device 10 via the network 50, it is preferable that the portable terminal 30 has a function of acquiring and displaying on the display unit 33 the storage status (for example, near-full state or near-empty state) of the coin storage unit 106 or the banknote storage unit 206, an error occurrence history, an operation history, etc.

[0064] The portable terminal 30 may also be capable of communicating with a call center via a communication network such as the Internet, a WAN, or a LAN. This allows, for example, communication with the call center to be performed using the portable terminal 30 when an error in the currency processing device 10 cannot be resolved. The call center may then be able to remotely operate the currency processing device 10 via the portable terminal 30, for example, by sharing the screen of the display unit 33 of the portable terminal 30 with a screen displayed by the call center. Furthermore, it may be possible to share images captured by the camera 36 of the portable terminal 30 between the screen of the display unit 33 of the portable terminal 30 and a screen displayed by the call center.

[0065] In addition, it is preferable that the portable terminal 30 be capable of remotely changing various settings of the currency handling device 10. In addition, in the above-described system 1, the portable operation terminal 20 may have the functions of the portable terminal 30. This allows the store clerk to troubleshoot errors in the currency handling device 10 while viewing the guidance displayed on the portable operation terminal 20. Furthermore, in the above-described system 1, a device having a function as a change dispenser is exemplified as the currency handling device 10, but the currency handling device 10 may also be a depositing / dispensing machine, a money changer, or the like.

[0066] <Second embodiment> FIG. 13 is a diagram showing an example of a schematic configuration of a currency handling system 2 (hereinafter, sometimes simply referred to as "system 2") according to the second embodiment. System 2 differs from system 1 according to the first embodiment in that portable terminal 30 is communicably connected to multiple (three in FIG. 13) currency handling devices 10 via network 50. Components with the same functions in systems 1 and 2 are given the same reference numerals, and detailed descriptions thereof will be omitted.

[0067] The ROM or memory unit 32 of the portable terminal 30 stores an instruction manual display app corresponding to each of the multiple currency processing devices 10 communicatively connected via the network 50. When a user activates the instruction manual display app corresponding to one of the multiple currency processing devices 10, the portable terminal 30 can display an electronic instruction manual for that one currency processing device 10 on the display unit 33. This allows the user to select and activate the instruction manual display app for the currency processing device 10 for which they want to view the electronic instruction manual, and then view the electronic instruction manual for that currency processing device 10 on the display unit 33. Note that the portable terminal 30 may activate a single instruction manual display app, rather than each of the multiple currency processing devices 10, and then display a display identifying multiple currency processing devices 10, such as the machine number, and activate the instruction manual display app for the currency processing device 10 corresponding to the display selected by the user.

[0068] Furthermore, the receiving unit 311 of the portable terminal 30 is capable of receiving information from multiple currency processing devices 10. More specifically, a user can select and launch an instruction manual display app corresponding to the currency processing device 10 for which the user wants to check the processing status of coins or banknotes, the inventory of coins or banknotes, etc., thereby obtaining information from the currency processing device 10 and displaying it on the display unit 33. Note that instead of launching instruction manual display apps corresponding to each of the multiple currency processing devices 10, the portable terminal 30 may launch one instruction manual display app, then display a display identifying multiple currency processing devices 10, such as the machine number, and launch the instruction manual display app for the currency processing device 10 corresponding to the display selected by the user.

[0069] Furthermore, while the receiving unit 311 of the portable terminal 30 is connected to the currency handling device 10 via the network 50, it can receive information transmitted from the currency handling device 10. When the receiving unit 311 receives information from one of the multiple currency handling devices 10, it launches an instruction manual display app corresponding to that one currency handling device 10. Then, a page (guidance) of the electronic instruction manual corresponding to the status of the one currency handling device 10 that transmitted the information is displayed on the display unit 33. Note that the portable terminal 30 may launch a single instruction manual display app, rather than using instruction manual display apps corresponding to each of the multiple currency handling devices 10, to display a page (guidance) of the electronic instruction manual corresponding to the status of the multiple currency handling devices 10 on the display unit 33. In such a case, it is preferable to clearly display the serial number, etc. of the one currency handling device 10 that transmitted the information, and then display a page (guidance) of the electronic instruction manual corresponding to the status of that one currency handling device 10 on the display unit 33.

[0070] Furthermore, the transmitter 312 of the portable terminal 30 can transmit an unlock instruction or the like to one currency processing device 10 selected from the multiple currency processing devices 10. For example, the store manager may select and launch an instruction manual display app corresponding to the currency processing device 10 for which the store manager wishes to issue an unlock instruction or the like, and perform a predetermined operation on the operation unit 34 of the portable terminal 30, thereby enabling remote operation. Note that the portable terminal 30 may be configured to launch a single instruction manual display app, rather than a separate instruction manual display app for each of the multiple currency processing devices 10, and then display a display identifying multiple currency processing devices 10, such as the model number, and then launch the instruction manual display app for the currency processing device 10 corresponding to the display selected by the user, thereby enabling remote operation of that currency processing device 10.

[0071] According to the system 2 configured as described above, even if a store has multiple currency processing devices 10, it is only necessary to provide one portable terminal 30, so the system can be constructed inexpensively. In the above-described system 2, as shown in Fig. 13, multiple devices each having a function as a change dispenser are exemplified as the currency handling device 10, but the currency handling device 10 may also be a depositing / dispensing machine, a money changer, etc. Furthermore, the multiple currency handling devices 10 are not limited to the same device, and may each have different functions, such as a change dispenser, a depositing / dispensing machine, and a money changer. [Explanation of symbols]

[0072] 1, 2...currency handling system, 10...currency handling device, 20...operation terminal, 21...printer, 30...portable terminal, 31...control unit, 32...storage unit, 33...display unit, 34...operation unit, 100...coin handling machine, 120...coin control unit, 121...coin receiving unit, 122...coin transmitting unit, 124...coin grasping unit, 125...coin release unit, 200...banknote handling machine, 215...banknote handling unit, 220...banknote control unit, 221...banknote receiving unit, 222...banknote transmitting unit, 224...banknote grasping unit, 225...banknote release unit, 311...receiving unit, 312...transmitting unit, 313...display control unit

Claims

1. a receiving unit capable of receiving information according to the state of the currency handling device via wireless communication and receiving the information from a plurality of currency handling devices; an acquisition unit that acquires a portion of data of an electronic instruction manual associated with the information according to the state received by the receiving unit; a display control unit that displays guidance corresponding to the state of one of the plurality of currency processing devices that has transmitted the information on a display unit; and Equipped with The display control unit performs a display that identifies the plurality of currency handling devices, and for one of the currency handling devices corresponding to a display selected by a user, causes a part of the data of the electronic instruction manual acquired by the acquisition unit to be displayed on the display unit as the guidance together with a display that identifies the one of the currency handling devices. A portable terminal characterized by:

2. The state is that an error has occurred in the currency processing device, The display control unit causes the display unit to display the guidance for resolving the error.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

3. The display control unit causes the guidance to transition in accordance with progress in resolving the error.

3. The portable terminal according to claim 2, wherein the portable terminal is a portable terminal.

4. the state is a state in which a predetermined upper limit amount of currency is stored in a currency storage unit provided in the currency handling device, The display control unit causes the display unit to display the guidance for collecting the money from the storage unit.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

5. the state is a state in which a predetermined lower limit amount of currency is not stored in a currency storage unit provided in the currency handling device, The display control unit causes the display unit to display the guidance for replenishing the coins in the storage unit.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

6. an operation unit that receives instructions for the currency processing device; a transmitting unit that transmits the instruction received by the operation unit via the wireless communication; The portable terminal according to claim 1 , further comprising:

7. The operation unit receives an instruction to release a restricting unit provided in the currency processing device.

7. The portable terminal according to claim 6, wherein the portable terminal is a portable terminal.

8. When the state is that an error has occurred in the currency processing device, the display control unit displays the guidance for resolving the error on the display unit, and when it is necessary to deactivate a restriction unit provided in the currency processing device to resolve the error, displays a message urging the deactivation.

8. The portable terminal according to claim 7, wherein the portable terminal comprises:

9. When the receiving unit receives information from the currency processing device, the portable terminal starts an application for displaying the electronic instruction manual.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

10. The receiving unit receives, via wireless communication, information according to the state grasped by the grasping unit from a currency processing device having a drive unit that processes currency, a storage unit that stores currency, and a grasping unit that grasps the state of at least one of the drive unit and the storage unit.

2. The portable terminal according to claim 1, wherein the portable terminal comprises:

11. a plurality of currency processing devices each having a drive unit for processing currency, a storage unit for storing currency, and a grasp unit for grasping the state of at least one of the drive unit and the storage unit; a portable terminal that receives information transmitted from the currency processing device via wireless communication and is capable of receiving the information from the plurality of currency processing devices; Equipped with The currency processing device transmits information for transmitting the state grasped by the grasping unit to the portable terminal, The portable terminal acquires a portion of the data of an electronic instruction manual for one of the plurality of currency processing devices that is associated with the information transmitted from the one currency processing device that transmitted the information, performs a display that identifies the plurality of currency processing devices, and displays the portion of the data of the electronic instruction manual for the one currency processing device that corresponds to the display selected by the user on a display unit as guidance together with a display that identifies the one currency processing device. A currency processing system characterized by:

12. The portable terminal further includes an operation unit that receives an instruction to deactivate a restriction unit provided in the currency processing device, and a transmission unit that transmits the instruction received by the operation unit via the wireless communication, and when the state is that an error has occurred in the currency processing device, the portable terminal displays the guidance for resolving the error on the display unit, and when deactivation of the restriction unit is necessary to resolve the error, displays a message urging the deactivation.

12. The currency handling system according to claim 11.

13. The currency processing device is composed of a banknote processing machine and a coin processing machine, One of the banknote processing machine and the coin processing machine is and communicate with the portable terminal via the other of the 12. The currency handling system according to claim 11.

Images