Pricing system, pricing method, and program

Abstract

One aspect of the present disclosure is a price determination system that determines dispatch costs indicating the price of dispatching personnel to be charged to a customer, the price determination system comprising: an acquisition unit that acquires the customer's desired time and number of personnel for dispatching personnel and the order time when the customer places an order for dispatching personnel; a period calculation unit that calculates a lead time indicating the period from the order time to the desired time; a coefficient determination unit that determines a first coefficient, which is a coefficient for increasing or decreasing the dispatch cost based on the desired time, and determines a second coefficient, which is a coefficient for increasing or decreasing the dispatch cost depending on the length of the lead time, based on the lead time; a memory unit that stores a basic price that serves as the basis for the dispatch cost; and a price determination unit that determines the dispatch cost based on the desired number of personnel, the first coefficient, the second coefficient, and the basic price.

Description

[Technical Field]

[0001] The present disclosure relates to a pricing system, a pricing method, and a program. [Background technology]

[0002] There are known technologies for automatically determining personnel dispatch costs. Patent Document 1 describes a method for selecting a dispatch candidate based on a request and calculating a dispatch fee depending on the selected dispatch candidate and the time period. Patent Document 2 describes a method for providing repair work by recording the number of repair reservations for each specified period and setting a discount rate for repair fees for each specified period. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 2018-173796 [Patent Document 2] Japanese Patent Application Laid-Open No. 2002-149867 Summary of the Invention [Problem to be solved by the invention]

[0004] The technologies of Patent Documents 1 and 2 mentioned above determine dispatch costs according to the time of year, but if the dispatch costs are to be determined manually in order to vary the dispatch costs of personnel taking into account factors other than the time of year, this can result in a high human workload.

[0005] In view of the above circumstances, the present disclosure aims to provide a price determination system, a price determination method, and a program that can reduce the human burden required to appropriately determine dispatch costs. [Means for solving the problem]

[0006] One aspect of the price determination system according to the present disclosure is a price determination system for determining dispatch costs indicating the price of dispatching personnel to be charged to a customer, the price determination system comprising: an acquisition unit that acquires the customer's desired time period and desired number of employees for dispatching personnel and the order time period when the customer places an order for dispatching personnel; a period calculation unit that calculates a lead time indicating the period from the order time acquired by the acquisition unit to the desired time period; a coefficient determination unit that determines a first coefficient, which is a coefficient for increasing or decreasing the dispatch costs, based on the desired time period acquired by the acquisition unit, and determines a second coefficient, which is a coefficient for increasing or decreasing the dispatch costs depending on the length of the lead time, based on the lead time calculated by the period calculation unit; a memory unit that stores a basic price that serves as the basis for the dispatch costs; and a price determination unit that determines the dispatch costs based on the desired number of employees acquired by the acquisition unit, the first coefficient and the second coefficient determined by the coefficient determination unit, and the basic price stored in the memory unit.

[0007] One aspect of the price determination method according to the present disclosure is a price determination method in which a computer of a price determination system that determines a dispatch fee indicating the price of dispatching personnel to be charged to a customer executes the following steps: acquiring the customer's desired time and number of employees for dispatching personnel and the order time when the customer will place an order for dispatching personnel; calculating a lead time indicating the period from the acquired order time to the desired time; determining a first coefficient that is a coefficient for increasing or decreasing the dispatch fee based on the acquired desired time, and determining a second coefficient that is a coefficient for increasing or decreasing the dispatch fee depending on the length of the lead time based on the calculated lead time; and determining the dispatch fee based on the acquired desired number of employees, the determined first coefficient and second coefficient, and a basic price that serves as the basis for the dispatch fee.

[0008] One aspect of the program according to the present disclosure is a program that causes a computer of a price determination system that determines dispatch costs, which indicate the price of dispatching personnel to be charged to a customer, to execute the following steps: acquiring the customer's desired time and number of employees for dispatching personnel and the order time when the customer will place an order for dispatching personnel; calculating a lead time, which indicates the period from the acquired order time to the desired time; determining a first coefficient, which is a coefficient for increasing or decreasing the dispatch costs, based on the acquired desired time, and determining a second coefficient, which is a coefficient for increasing or decreasing the dispatch costs depending on the length of the lead time, based on the calculated lead time; and determining the dispatch costs based on the acquired desired number of employees, the determined first and second coefficients, and a basic price that serves as the basis for the dispatch costs. [Effects of the Invention]

[0009] According to the present disclosure, the human burden required to appropriately determine dispatch costs can be reduced. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a block diagram showing an example of a price determination system 100 according to a first embodiment. [Figure 2] 1 is a block diagram showing an example of the configuration of a price determination system 100 according to a first embodiment. [Figure 3] FIG. 10 is a diagram illustrating an example of a relationship between a desired delivery date and a first coefficient F1 according to the embodiment. [Figure 4] FIG. 10 is a diagram illustrating an example of the relationship between the lead time and a second coefficient F2 according to the embodiment. [Figure 5] FIG. 10 is a diagram illustrating another example of the relationship between the lead time and the second coefficient F2 in the embodiment. [Figure 6] FIG. 10 is a block diagram illustrating an example of a price determination system 100A according to a second embodiment. [Figure 7] 10 is a flowchart illustrating an example of a processing procedure of the price determination system 100 according to the second embodiment. [Figure 8] FIG. 13 is a diagram illustrating an example of a change over time in the number of dispatchable workers in the third embodiment. [Figure 9] 10 is a flowchart illustrating an example of a processing procedure of the price determination system 100 according to the third embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] A price determination system, a price determination method, and a program to which the present invention is applied will be described below with reference to the accompanying drawings. Note that the scope of the present disclosure is not limited to the following embodiments, and can be modified as desired within the scope of the technical concept of the present disclosure.

[0012] (First embodiment) First, a price determination system, a price determination method, and a program according to a first embodiment will be described.

[0013] FIG. 1 is a block diagram showing an example of a price determination system 100 according to the first embodiment. The pricing system 100 is connected to, for example, an equipment manufacturer system 200 and an equipment management company system 300 via a communication network. The pricing system 100, the equipment manufacturer system 200, and the equipment management company system 300 each have a communication interface (not shown) such as a network interface card (NIC) or a wireless communication module for connecting to a communication network NW such as the Internet. The communication network NW may include, for example, a general-purpose network such as the Internet, and a private network such as local 5G or Wi-Fi (registered trademark).

[0014] The price determination system 100 includes an information processing device that performs processing to determine a dispatch fee indicating the price of personnel dispatch to be charged to a customer.

[0015] The equipment manufacturer system 200 includes an information processing device managed by an equipment manufacturer that manufactures equipment included in the equipment and parts of the equipment. In the embodiment, the products are, for example, the equipment included in the equipment and parts of the equipment. For example, the equipment is a power generation facility, the equipment is a generator, and the parts are bearings, etc.

[0016] The equipment manufacturer system 200 includes, for example, manufacturing equipment for the equipment and components, a database device for managing equipment information and component information, a terminal device operated by the equipment manufacturer, and a communication device for communicating via a communication network. The equipment manufacturer system 200 delivers the manufactured products to an electric power system. Note that, although an electric power system is described in this embodiment, the present invention is not limited to this, and other systems in which personnel are dispatched to provide maintenance services, etc. may also be used.

[0017] The equipment manufacturer system 200 dispatches personnel to the power system managed by the equipment management company system 300 as a customer, and provides a maintenance service for the power system. The maintenance service is a service in which personnel are dispatched to the power system and the personnel perform maintenance work such as replacing, repairing, and inspecting products included in the power system.

[0018] The facility management company system 300 is an information processing system managed by a facility management company. The facility management company system 300 performs processing to manage plans for maintaining the power system, etc. The facility management company system 300 includes, for example, a facility control device, an information processing device that creates and manages plans for maintenance work on the facilities, devices, or components of the power system, a terminal device operated by the facility management company, and a communication device that communicates via a communication network.

[0019] For example, the price determination system 100 receives order timing information, desired timing information, and desired number of employees information from the facility management company system 300. The price determination system 100 determines the price of temporary staffing based on the order timing information, desired timing information, and desired number of employees information, and transmits price information indicating the determined price to the facility management company system 300. The facility management company can refer to the price information received from the price determination system 100. This allows the facility management company to consider whether to place an order for maintenance services, including temporary staffing, with the facility manufacturer system 200, based on the price information.

[0020] FIG. 2 is a block diagram showing an example of the configuration of the price determination system 100 according to the first embodiment. The price determination system 100 includes, for example, an acquisition unit 102, a period calculation unit 104, a coefficient determination unit 106, a price determination unit 108, an output unit 110, and a storage unit 112. The acquisition unit 102, the period calculation unit 104, the coefficient determination unit 106, the price determination unit 108, and the output unit 110 are functional units realized by a processor such as a CPU (Central Processing Unit) executing a program stored in a program memory. The storage unit 112 is a storage device such as a memory. The storage unit 112 may be an external storage device connected to the price determination system 100, such as a database server.

[0021] The acquisition unit 102 acquires the desired time and number of personnel to be dispatched from the facility management contractor system 300 as a customer, and the order time when the customer will place an order for personnel dispatch. The desired time for personnel dispatch is the time when maintenance service will be performed. The desired number of personnel is the number of personnel desired to be dispatched for maintenance service. The order time is the time when maintenance service will be ordered.

[0022] The period calculation unit 104 calculates a lead time indicating the period from the order date acquired by the acquisition unit 102 to the desired date. When the desired date is a period, the period calculation unit 104 may calculate the lead time as the period from the order date to the start of the desired date, or may calculate the lead time as the period from the order date to the end of the desired date.

[0023] The coefficient determination unit 106 determines a first coefficient, which is a coefficient for increasing or decreasing the dispatching expenses, based on the desired time period acquired by the acquisition unit 102. The coefficient determination unit 106 may set a coefficient in advance for each time period, and determine the coefficient corresponding to the desired time period acquired by the acquisition unit 102 from among the preset coefficients as the first coefficient. For example, when the desired time period is a busy season, the coefficient determination unit 106 may determine the first coefficient to be a large value. When the desired time period is a slow season, the coefficient determination unit 106 may determine the first coefficient to be a small value.

[0024] FIG. 3 is a diagram showing an example of the relationship between the desired delivery date and the first coefficient F1 in an embodiment. The first coefficient F1 is set for each period. The first coefficient F1 may also be set for each combination of period and type of personnel. Periods are, for example, March to June, July to November, and December to February. The first coefficient F1 is set to a standard value for July to November, a value higher than the standard for March to June, and a value lower than the standard for December to February. For example, the first coefficient F1 is set high during busy periods and low during slow periods. The types of personnel include, but are not limited to, assembly personnel, test personnel, trial operation personnel, and engineering personnel. The first coefficient F1 may be set to a higher value as the number of personnel of a personnel type is smaller or the demand is higher.

[0025] Furthermore, the coefficient determination unit 106 determines a second coefficient, which is a coefficient for increasing or decreasing the dispatch cost depending on the length of the lead time, based on the lead time calculated by the period calculation unit 104. The longer the lead time, the smaller the value of the second coefficient determined by the coefficient determination unit 106. The shorter the lead time, the larger the value of the second coefficient determined by the coefficient determination unit 106.

[0026] FIG. 4 is a diagram showing an example of the relationship between lead time and the second coefficient F2 in an embodiment. The second coefficient F2 is set for each lead time. The second coefficient F2 may also be set for each combination of lead time and personnel type. Lead times are, for example, 6 months or more, less than 6 months, 3 months or more, and less than 3 months. The second coefficient F2 is set to a standard value for less than 6 months and 3 months or more, a value higher than the standard for less than 3 months, and a value lower than the standard for 6 months or more. The second coefficient F2 may be set to a higher value the fewer personnel there are within a personnel type or the higher the demand.

[0027] The storage unit 112 stores a base price that is the standard for the dispatching fee. The base price may be a price preset for each person, a price preset for each type of personnel, or a price preset according to the skills of the personnel.

[0028] The price determination unit 108 determines the dispatch cost based on the desired number of people acquired by the acquisition unit 102, the first coefficient and second coefficient determined by the coefficient determination unit 106, and the basic price stored in the storage unit 112. The price determination unit 108 determines the dispatch cost as, for example, the multiplication value of the desired number of people, the first coefficient, the second coefficient, and the basic price.

[0029] The output unit 110 transmits the dispatch cost information to the facility management company system 300. The output unit 110 may transmit the dispatch cost information to, for example, a terminal device 310 of the facility management company in the facility management company system 300. The output unit 110 may transmit the desired timing and lead time in addition to the dispatch cost information to the facility management company system 300. This enables the price determination system 100 to make the facility management company aware of the reason for the dispatch cost.

[0030] FIG. 5 is a diagram showing another example of the relationship between the lead time and the second coefficient F2 according to the embodiment. The coefficient determination unit 106 may determine whether the lead time is a first lead time for emergency work or a second lead time for regular work, and may determine the second coefficient F2 when the lead time is the first lead time to be a higher value than the second coefficient F2 when the lead time is the second lead time. Emergency work is work that requires a high degree of urgency, such as repairing a power system failure or restoring a power system that has been shut down due to a natural disaster. Regular work is work that is performed periodically, such as inspecting equipment or replacing parts. The coefficient determination unit 106 may determine the second coefficient F2 when the lead time is the second lead time for regular work to be a higher value than the second coefficient F2 when the lead time is the second lead time for emergency work.

[0031] The coefficient determination unit 106 may determine whether a customer satisfies a specific condition and determine different second coefficients for work performed for customers who satisfy the specific condition and work performed for customers who do not satisfy the condition. The specific condition may be, for example, being registered as an important customer. The coefficient determination unit 106 may determine a lower second coefficient for work performed for customers who are registered as important customers than a lower second coefficient for work performed for customers who are not registered as important customers. This reduces the dispatch costs for important customers. Note that the specific condition is not limited to whether a customer is important, and may be other conditions such as a condition based on usage history.

[0032] The coefficient determination unit 106 determines whether the work is the first lead time or the second lead time based on information indicating whether the type of work is emergency work or regular work, obtained from the facility management contractor system 300. If the coefficient determination unit 106 determines the second lead time, it determines a second coefficient F2 associated with the first lead time, and if the coefficient determination unit 106 determines the second lead time, it determines a second coefficient F2 associated with the second lead time.

[0033] As described above, the pricing system 100 of the first embodiment determines the first coefficient based on the desired timing, determines the second coefficient based on the lead time, and determines the dispatch cost based on the desired number of employees, the first and second coefficients, and the base price. This reduces the human workload required to appropriately determine the dispatch cost. Furthermore, the pricing system 100 determines the dispatch cost price for the equipment management company system 300 that receives the maintenance service, rather than the equipment manufacturer system 200 that provides the maintenance service. This allows the equipment management company system 300 to consider the dispatch cost, thereby reducing the workload on the equipment manufacturer system 200.

[0034] In addition, according to the pricing system 100, the second coefficient of the first lead time for emergency work can be set to a value higher than the second coefficient of the second lead time for regular work, thereby increasing the dispatch cost for emergency work.

[0035] (Second embodiment) The price determination system, price determination method, and program according to the second embodiment will be described below. In the second embodiment, the same components as those in the first embodiment are designated by the same reference numerals, and their description will be omitted.

[0036] FIG. 6 is a block diagram showing an example of a price determination system 100A according to the second embodiment. The price determination system 100A includes a personnel management unit 120. The personnel management unit 120 is a functional unit realized by a processor such as a CPU executing a program stored in a program memory. The personnel management unit 120 determines whether the desired period falls within a busy season or an off-season.

[0037] The acquisition unit 102 acquires information regarding the number of workers available for dispatch for the desired period. The number of workers available for dispatch is acquired, for example, from the equipment manufacturer system 200, but may also be a number for each period stored in advance. The personnel management unit 120 determines whether the desired period corresponds to a busy season or an off-season based on the number of workers available for dispatch acquired by the acquisition unit 102. The coefficient determination unit 106 determines the first coefficient to be a large value when the personnel management unit 120 determines that the desired period is a busy season, and determines the first coefficient to be a small value when the personnel management unit 120 determines that the desired period is a off-season.

[0038] FIG. 7 is a flowchart illustrating an example of a processing procedure of the price determination system 100 according to the second embodiment. First, the acquisition unit 102 acquires desired time information, desired number of employees information, and order time from the facility management company system 300 (step S100). The acquisition unit 102 acquires the number of employees available for dispatch in the desired time from the equipment manufacturer system 200 (step S102).

[0039] Next, the coefficient determination unit 106 calculates the lead time from the order time to the desired time (step S104). Next, the personnel management unit 120 determines whether the desired period falls within a busy season based on the number of available dispatch workers for that period (step S108). If the desired period falls within a busy season (step S108: YES), the personnel management unit 120 makes a large change to the first coefficient calculated in step S106 (step S116). The price determination unit 108 determines a dispatch price based on the changed first coefficient (step S112), and the output unit 110 outputs the dispatch price, the desired number of employees, and the order timing to the equipment management company system 300 (step S114). The output unit 110 may output whether the desired period falls within a busy season and the number of available dispatch workers for the equipment manufacturer system 200 as reasons for the dispatch price.

[0040] If the desired period does not fall within the busy season (step S108: NO), the personnel management unit 120 decreases the first coefficient calculated in step S106 (step S110). The price determination unit 108 determines a dispatch price based on the changed first coefficient (step S112), and the output unit 110 outputs the dispatch price, the desired number of workers, and the order period to the equipment management company system 300 (step S114). The output unit 110 may output, as reasons for the dispatch price, whether the desired period falls within the busy season and the number of workers available for dispatch in the equipment manufacturer system 200.

[0041] (Third embodiment) The following describes a price determination system, a price determination method, and a program according to the third embodiment. In the third embodiment, components similar to those in the first or second embodiment are designated by the same reference numerals, and their description will be omitted.

[0042] FIG. 8 is a diagram illustrating an example of a change over time in the number of dispatchable workers in the third embodiment. The number of workers available for dispatch changes over time. Figure 8 shows an upward trend in the fluctuations in the number of workers available for dispatch, indicating that the number of workers available for dispatch will continue to increase even after the desired time T1. Because the trend in the fluctuations in the number of workers available for dispatch is upward and the number of workers available for dispatch increases, the pricing system 100 proposes that the dispatch cost be reduced by shifting the proposed time T2 to a time later than the desired time T1.

[0043] The coefficient determination unit 106 in such a price determination system 100 determines a first coefficient for a different proposed time T2 in which the number of available dispatch workers is greater than the number of available dispatch workers at the desired time T1, based on the trend of fluctuations in the number of available dispatch workers. The coefficient determination unit 106 also determines a second coefficient for the lead time from the order time to the proposed time T2.

[0044] The price determination unit 108 determines an estimated cost, which is a dispatch cost different from the dispatch cost for the desired time, based on the desired number of people, the basic price, the first coefficient, and the second coefficient.

[0045] The output unit 110 outputs the dispatch cost for the desired time and the estimated cost for the proposed time to the terminal device 310 of the facility management company.

[0046] FIG. 9 is a flowchart showing an example of a processing procedure of the price determination system 100 according to the third embodiment. First, the acquisition unit 102 acquires desired time information, desired number of people information, and time information (step S200).

[0047] Next, the period calculation unit 104 calculates the lead time from the order time to the desired time (step S202).

[0048] Next, the price determination system 100 acquires the number of available dispatch workers and calculates the fluctuation trend of the number of available dispatch workers (step S204). Next, the price determination system 100 determines whether to propose a period in which the number of available dispatch workers is greater than the number of available dispatch workers at the desired period (step S206). The price determination system 100 determines whether the number of available dispatch workers at a period other than the desired period will be greater than the number of available dispatch workers at the desired delivery date, and if the number of available dispatch workers is greater than the number of available dispatch workers at the desired period, it determines to propose a period in which the number of available dispatch workers is greater than the number of available dispatch workers at the desired period.

[0049] A time different from the desired time is, for example, a time that is within a range that the facility management company can accept with respect to the desired time. A time different from the desired time may be a time later than the desired time or a time earlier than the desired time. When proposing a time earlier than the desired time as a time different from the desired time, the pricing system 100 may propose a time earlier than the desired time if the price decrease caused by the number of available dispatch workers at the proposed time being greater than the number of available dispatch workers at the desired time exceeds the price increase caused by bringing the time forward.

[0050] If the proposed period involves a larger number of dispatchable workers than the number of dispatchable workers for the desired period (step S206: NO), the coefficient determination unit 106 calculates the first and second coefficients for the desired period (step S208), the price determination unit 108 determines the dispatch cost for the desired period (step S210), and the output unit 110 outputs information including the desired period, the number of dispatchable workers, and the dispatch cost (step S212).

[0051] When proposing a period in which the number of available dispatch workers is greater than the number of available dispatch workers for the desired period (step S206: YES), the period calculation unit 104 calculates the lead time from the order time to the proposed period (step S214). The coefficient determination unit 106 calculates the first coefficient and the second coefficient for the proposed period based on the calculated lead time (step S216), and the price determination unit 108 determines the estimated cost for the proposed period (step S218), and the process proceeds to step S208. The coefficient determination unit 106 calculates the first coefficient and the second coefficient for the desired period (step S208), and the price determination unit 108 determines the dispatch cost for the desired period (step S210). Then, the output unit 110 outputs information including the desired period, the number of dispatch workers, and the dispatch cost, and information including the proposed period, the number of dispatch workers, and the estimated cost (step S212).

[0052] The output unit 110 may transmit the dispatch cost and the number of workers that can be dispatched for the desired delivery date, and the estimated cost and the number of workers that can be dispatched for the proposed time and lead time to the facility management company system 300. This allows the price determination system 100 to make the facility management company aware of the lead time and the number of workers that can be dispatched as the reason for the estimated cost.

[0053] As described above, the pricing system 100 of the third embodiment determines a first coefficient for a different delivery date in which the number of available dispatch personnel is greater than the number of available dispatch personnel for the desired time period based on the trend of fluctuations in the number of available dispatch personnel, determines a second coefficient for the number of available dispatch personnel greater than the desired time period, determines an estimated cost that differs from the dispatch cost for the desired time period, and outputs the dispatch cost for the desired delivery date and the estimated cost for the proposed time period to the facility management company. This allows the pricing system 100 to notify the facility management company that the price will be reduced by shifting the desired time period. Furthermore, the pricing system 100 allows personnel to be dispatched at a time later than the dispatch cost for the desired time period if it is agreed to accept a time period corresponding to the estimated cost.

[0054] Furthermore, if the number of available dispatch personnel decreases after the desired time, the pricing system 100 may notify the facility management company of the increase in the price due to the increase in the second coefficient after the desired time as an estimated cost. This allows the pricing system 100 to increase the willingness to receive maintenance service at the desired time.

[0055] A program for realizing some or all of the functions of the pricing system 100, 100A may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed to perform construction management. Note that the term "computer system" here includes hardware such as the OS and peripheral devices.

[0056] Furthermore, if a WWW system is used, the "computer system" also includes the homepage provision environment (or display environment). Furthermore, "computer-readable recording media" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into computer systems. Furthermore, "computer-readable recording media" also includes devices that retain programs for a certain period of time, such as volatile memory within a computer system that serves as a server or client. The program may be a program that realizes part of the aforementioned functions, or may be a program that can realize the aforementioned functions in combination with a program already stored in the computer system. The program may also be stored on a designated server, and distributed (e.g., downloaded) via a communication line in response to a request from another device.

[0057] Although various exemplary embodiments and examples are described in this disclosure, the various features, aspects, and functions described in one or more embodiments are not limited to the application of a particular embodiment, but may be applied to the embodiments alone or in various combinations. Therefore, countless variations not illustrated are contemplated within the scope of the technology disclosed herein. For example, this includes cases where at least one component is modified, added, or omitted, or where at least one component is extracted and combined with components of another embodiment.

[0058] The embodiments of this disclosure have been described in detail above with reference to the drawings, but the specific configurations are not limited to these embodiments and include designs within the scope of the gist of this disclosure.

[0059] For example, the configurations and methods described in this specification can be combined as appropriate within the scope of not contradicting each other. [Explanation of symbols]

[0060] 100, 100A Pricing System 100 Pricing System 102 Acquisition Department 104 Period Calculation Unit 106 Coefficient determination unit 108 Pricing Department 110 Output section 112 Storage section 120 Personnel Management Department 200 Equipment Manufacturer System 300 Facility Management Company System 310 Terminal Equipment

Claims

1. A pricing system for determining a dispatch cost indicating a price of personnel dispatch to be charged to a customer, an acquisition unit that acquires the desired time and number of people for the personnel dispatch of the customer and the order time when the customer will place an order for the personnel dispatch; a period calculation unit that calculates a lead time indicating a period from the order time acquired by the acquisition unit to the desired time; a coefficient determination unit that determines a first coefficient, which is a coefficient for increasing or decreasing the dispatching cost, based on the desired time acquired by the acquisition unit, and determines a second coefficient, which is a coefficient for increasing or decreasing the dispatching cost depending on the length of the lead time, based on the lead time calculated by the period calculation unit; a storage unit that stores a base price that is a standard of the dispatching fee; a price determination unit that determines the dispatching cost based on the desired number of people acquired by the acquisition unit, the first coefficient and the second coefficient determined by the coefficient determination unit, and the basic price stored in the storage unit; A pricing system comprising:

2. The price determination system according to claim 1 , wherein the coefficient determination unit pre-sets coefficients for each period, and determines the coefficient corresponding to the desired period acquired by the acquisition unit from among the pre-set coefficients as the first coefficient.

3. a personnel management unit that determines whether the desired period corresponds to a busy season or an off-season; The acquisition unit acquires information regarding the number of people available for dispatch for the desired time period, The personnel management unit determines whether the desired period corresponds to a busy season or an off-season based on the available number of dispatch workers acquired by the acquisition unit, The price determination system of claim 1, wherein the coefficient determination unit determines the first coefficient to be a large value when the personnel management unit determines that the desired period is a busy period, and determines the first coefficient to be a small value when the personnel management unit determines that the desired period is a slow period.

4. The price determination system according to claim 1 , wherein the coefficient determination unit determines the second coefficient to be a smaller value as the lead time becomes longer.

5. 5. The price determination system according to claim 4, wherein the coefficient determination unit determines whether the lead time is a first lead time for emergency work or a second lead time for regular work, and determines the second coefficient when the lead time is the first lead time to be a higher value than the second coefficient when the lead time is the second lead time.

6. The price determination system of claim 4, wherein the coefficient determination unit determines whether a customer satisfies specific conditions and determines different values ​​for the second coefficient for work performed for customers who satisfy the specific conditions and the second coefficient for work performed for customers who do not satisfy the conditions.

7. The coefficient determination unit determining the first coefficient for a different period in which the number of dispatchable personnel is greater than the number of dispatchable personnel in the desired period based on a trend of fluctuation in the number of dispatchable personnel; determining the second coefficient for a lead time including a different period in which the number of people who can be dispatched is greater than the number of people who can be dispatched in the desired period; the price determination unit determines an estimated cost different from the dispatch cost for the desired time based on the desired number of people, the basic price, the first coefficient, and the second coefficient; an output unit that outputs the dispatch cost for the desired time and estimated costs for a time and lead time different from the desired time to the customer's terminal; The pricing system of claim 3.

8. The pricing system according to claim 7, wherein the output unit outputs to the customer's terminal the dispatch costs and the number of people that can be dispatched for the desired time, and the number of people that can be dispatched and the estimated costs for a time and lead time different from the desired time.

9. A computer in a pricing system that determines the dispatch cost, which indicates the price of dispatching personnel to be charged to a customer, A step of acquiring a desired time and number of people for the personnel dispatch of the customer and an order time when the customer will place an order for the personnel dispatch; A step of calculating a lead time indicating a period from the acquired order time to the desired time; A step of determining a first coefficient, which is a coefficient for increasing or decreasing the dispatching cost based on the acquired desired time, and determining a second coefficient, which is a coefficient for increasing or decreasing the dispatching cost depending on the length of the lead time based on the calculated lead time; determining the dispatch cost based on the acquired desired number of people, the determined first coefficient and second coefficient, and a basic price that is a basis for the dispatch cost; A pricing methodology.

10. A computer in a pricing system that determines dispatch costs, which indicate the price of dispatching personnel to be charged to a customer, A step of acquiring a desired time and number of people for the personnel dispatch of the customer and an order time when the customer will place an order for the personnel dispatch; A step of calculating a lead time indicating a period from the acquired order time to the desired time; A step of determining a first coefficient, which is a coefficient for increasing or decreasing the dispatching cost based on the acquired desired time, and determining a second coefficient, which is a coefficient for increasing or decreasing the dispatching cost depending on the length of the lead time based on the calculated lead time; determining the dispatch cost based on the acquired desired number of people, the determined first coefficient and second coefficient, and a basic price that is a basis for the dispatch cost; A program that executes.

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