Information processing method and program

Abstract

To reduce troubles with customers about a payment amount.SOLUTION: An information processing method by an information processing device 1 includes the steps of: acquiring position information and map information of a vehicle in a power feeding destination when receiving a power feeding request from a user terminal 2; determining that an additional expense occurs in a charging amount for entry of a vehicle in a power feeding source into a pay facility when determining that the vehicle in the power feeding destination is in the pay facility from the position information and the map information; notifying the user terminal 2 of the additional expense; and allocating the vehicle in the power feeding source when detecting that the additional expense has been approved in the user terminal 2.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to an information processing method and a program. [Background technology]

[0002] BACKGROUND ART A service has been known in which, when a request for power supply to a vehicle is made on an app, a power supply vehicle rushes to the vehicle and supplies power to the vehicle (see, for example, Non-Patent Document 1). [Prior art documents] [Non-patent literature]

[0003] [Non-Patent Document 1] NIO LIMITED, “NIO Power”, [online], Reiwa 4, [Retrieved December 14, 2022], Internet<URL:https: / / www.nio.com / nio-power> Summary of the Invention [Problem to be solved by the invention]

[0004] In the background art described above, additional costs may be incurred to access the vehicle to which power is to be supplied, such as the cost of entering a paid parking lot when an emergency occurs. In such cases, disputes with customers regarding the amount of payment may arise.

[0005] The purpose of this disclosure, made in light of these circumstances, is to reduce disputes with customers regarding payment amounts. [Means for solving the problem]

[0006] An information processing method according to an embodiment of the present disclosure includes: An information processing method by an information processing device, When receiving a power supply request from a user terminal, acquiring location information and map information of a power supply destination vehicle; When it is determined from the location information and the map information that the power supply destination vehicle is in a toll facility, it is determined that an additional charge will be incurred for the power supply source vehicle to enter the toll facility; notifying the user terminal of the additional cost; When the user terminal detects that the additional cost has been approved, dispatching the power supply source vehicle; Includes.

[0007] A program according to an embodiment of the present disclosure includes: On the computer, Transmitting a power supply request to an information processing device to request power supply to a power supply destination vehicle; When it is determined from the position information and map information of the power supply destination vehicle that the power supply destination vehicle is in a paid facility, receiving a notification from the information processing device that an additional charge will be incurred in order for the power supply source vehicle to enter the paid facility, and displaying the notification on a display unit; requesting approval of the additional cost from the user on the display unit; notifying the information processing device that the additional cost has been approved; displaying on the display unit that the power supply source vehicle has been dispatched; The operation includes: [Effects of the Invention]

[0008] According to one embodiment of the present disclosure, it is possible to reduce troubles with customers regarding payment amounts. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a schematic diagram of an information processing system. [Figure 2] FIG. 1 is a block diagram showing a configuration of an information processing device. [Figure 3] FIG. 2 is a block diagram showing the configuration of each of a user terminal and a worker terminal. [Figure 4] 10 is a flowchart illustrating an operation of the information processing device. [Figure 5] FIG. 2 is a diagram illustrating the data structure of a cost DB (database). [Figure 6] FIG. 10 is a diagram showing an example of a screen displayed on a user terminal. DETAILED DESCRIPTION OF THE INVENTION

[0010] 1 is a schematic diagram of an information processing system S according to this embodiment. The information processing system S includes an information processing device 1, a user terminal 2, and a worker terminal 3, which are capable of communicating with each other via a network NW. The network NW includes, for example, a mobile communication network, a fixed communication network, or the Internet.

[0011] The user terminal 2 is operated by a user SP. The user SP drives or rides in the power supply destination vehicle SV. The worker terminal 3 is operated by a worker BP. The worker BP drives or rides in the power supply source vehicle BV. The power supply source vehicle BV moves to the position of the power supply destination vehicle SV in direction A. The power supply source vehicle BV supplies power from the power supply source vehicle BV to the power supply destination vehicle SV. Here, as an example, the power supply destination vehicle SV and the power supply source vehicle BV are each electric vehicles including a battery, but this is not limited to this.

[0012] 1, for ease of explanation, one information processing device 1, one user terminal 2, and one worker terminal 3 are illustrated. However, the respective numbers of information processing devices 1, user terminals 2, and worker terminals 3 are not limited to this. For example, the processing executed by the information processing device 1 of this embodiment may be executed by multiple information processing devices 1 that are distributed.

[0013] The information processing device 1 is installed in a facility such as a data center, etc. The information processing device 1 is a computer such as a server that belongs to a cloud computing system or other computing system.

[0014] In FIG. 2, the internal configuration of the information processing device 1 will be described in detail.

[0015] The information processing device 1 includes a control unit 11, a communication unit 12, and a storage unit 13. The components of the information processing device 1 are connected to each other via, for example, a dedicated line so that they can communicate with each other.

[0016] The control unit 11 includes, for example, one or more general-purpose processors including a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). The control unit 11 may include one or more dedicated processors specialized for specific processing. Instead of including a processor, the control unit 11 may include one or more dedicated circuits. The dedicated circuits may be, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 11 may include an ECU (Electronic Control Unit). The control unit 11 transmits and receives any information via the communication unit 12.

[0017] The communication unit 12 includes a communication module compatible with one or more wired or wireless LAN (Local Area Network) standards for connecting to the network NW. The communication unit 12 may include a module compatible with one or more mobile communication standards including LTE (Long Term Evolution), 4G (4th Generation), or 5G (5th Generation). The communication unit 12 may include a communication module compatible with one or more short-range communication standards or specifications including Bluetooth (registered trademark), AirDrop (registered trademark), IrDA, ZigBee (registered trademark), FeliCa (registered trademark), or RFID. The communication unit 12 transmits and receives any information via the network NW.

[0018] The memory unit 13 includes, for example, semiconductor memory, magnetic memory, optical memory, or a combination of at least two of these, but is not limited to these. The semiconductor memory is, for example, RAM or ROM. The RAM is, for example, SRAM or DRAM. The ROM is, for example, EEPROM. The memory unit 13 may function as, for example, a main memory device, an auxiliary memory device, or a cache memory. The memory unit 13 may store information resulting from analysis or processing by the control unit 11. The memory unit 13 may store various information related to the operation or control of the information processing device 1. The memory unit 13 may store system programs, application programs, embedded software, etc. The memory unit 13 may be provided outside the information processing device 1 and may be accessed by the information processing device 1. The memory unit 13 includes an expense DB.

[0019] The user terminal 2 may be, for example, a mobile terminal such as a mobile phone, a smartphone, a wearable device, or a tablet. Alternatively, the user terminal 2 may be a general-purpose device such as a PC, or a dedicated device. "PC" is an abbreviation for personal computer.

[0020] In FIG. 3A, the internal configuration of the user terminal 2 is explained in detail.

[0021] The user terminal 2 includes a control unit 21, a communication unit 22, a storage unit 23, a display unit 24, and an input unit 25. The components of the user terminal 2 are connected to each other so as to be able to communicate with each other via, for example, a dedicated line.

[0022] The description of the hardware configuration of the control unit 21, communication unit 22, and storage unit 23 of the user terminal 2 may be the same as the description of the hardware configuration of the control unit 11, communication unit 12, and storage unit 13 of the information processing device 1. The description here will be omitted.

[0023] The display unit 24 is, for example, a display. The display is, for example, an LCD or an organic EL display. "LCD" is an abbreviation for liquid crystal display. "EL" is an abbreviation for electroluminescence. The display unit 24 may be connected to the user terminal 2 as an external output device instead of being provided in the user terminal 2. Any connection method may be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark).

[0024] The input unit 25 is, for example, a physical key, a capacitance key, a pointing device, a touch screen integrated with a display, or a microphone. The input unit 25 accepts an operation to input information used for the operation of the user terminal 2. The input unit 25 may be connected to the user terminal 2 as an external input device instead of being provided in the user terminal 2. Any connection method may be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark). "USB" is an abbreviation for Universal Serial Bus. "HDMI (registered trademark)" is an abbreviation for High-Definition Multimedia Interface.

[0025] 3B, the internal configuration of the worker terminal 3 is described in detail. The worker terminal 3 includes a control unit 31, a communication unit 32, a storage unit 33, a display unit 34, and an input unit 35. The components of the worker terminal 3 are connected to each other so that they can communicate with each other, for example, via a dedicated line.

[0026] The description of the hardware configuration of the control unit 31, communication unit 32, storage unit 33, display unit 24, and input unit 35 of the worker terminal 3 may be the same as the description of the hardware configuration of the control unit 21, communication unit 22, storage unit 23, display unit 24, and input unit 25 of the user terminal 2. The description here will be omitted.

[0027] The information processing method by the information processing device 1 will be described in detail below with reference to Fig. 4. As an example, a situation will be described in which a user SP operates the user terminal 2 to request power supply to a power supply destination vehicle SV.

[0028] In step S1, the control unit 11 of the information processing device 1 receives a power supply request from the user terminal 2.

[0029] In step S2, the control unit 11 acquires location information and map information of the power supply destination vehicle SV. The location information is acquired, for example, from a GPS (Global Positioning System). The location information may be determined from the location information of the user terminal 2. The map information is acquired from any storage means. As shown in FIG. 5, the control unit 11 stores the location information and the map information in association with the power supply destination vehicle SV. The control unit 11 calculates the charging cost. At least one of the location information and the map information may be used to calculate the charging cost. As shown in FIG. 5, the control unit 11 stores the charging cost in association with the power supply destination vehicle SV.

[0030] In step S3, the control unit 11 determines whether the destination vehicle SV is in a toll facility based on the location information and the map information. That is, the control unit 11 determines whether an additional fee will be charged to the charge amount for the source vehicle BV to enter the toll facility. A toll facility is a place where a fee must be paid to enter, such as a parking lot for an apartment building or a company, or a highway. As shown in FIG. 5, the control unit 11 stores the additional fee in association with the destination vehicle SV.

[0031] As an additional example, the control unit 11 may obtain permission to access payment information (e.g., ETCX information) of the power supply destination vehicle SV when the user SP subscribes to the service of this embodiment or at a timing prior to step S3. The control unit 11 checks whether the power supply destination vehicle SV is parked with the toll for the expressway or parking lot paid, either periodically or before step S3. If the result of the check is positive, the control unit 11 may determine that the power supply destination vehicle SV is within a toll facility.

[0032] If the result of step S3 is No, the control unit 11 notifies the charging amount to the user terminal 2 in step S4. The charging amount is equal to the amount paid by the user SP.

[0033] If the answer is Yes in step S3, the control unit 11 notifies the user terminal 2 of the charging amount and the additional fee in step S5. The total of the charging amount and the additional fee is equal to the amount paid by the user SP. An example of a screen displayed on the display unit 24 of the user terminal 2 is shown in FIG. 6. The user SP is requested to approve the additional fee.

[0034] Additionally or alternatively, the control unit 11 may notify the user terminal 2 that no additional costs will be incurred if charging is performed outside a toll facility. At this time, the control unit 11 may suggest to the user terminal 2 that the power supply destination vehicle SV be moved outside the toll facility. For example, when the power supply destination vehicle SV is on a highway, the control unit 11 may suggest to the user terminal 2 that it exit the highway through a smart interchange. The user SP chooses whether or not to adopt the suggestion.

[0035] As an additional or alternative example, when the vehicle to be powered SV is in the parking lot of an apartment building or company, the control unit 11 may search for a location in the vicinity where the additional cost is relatively low and suggest power supply at the discovered location.

[0036] In step S6, the control unit 11 determines whether the amount notified in step S4 or step S5 is approved. If the result is No in step S6, the control unit 11 ends the flow in Fig. 6. If the result is Yes in step S6, the control unit 11 dispatches the power supply source vehicle BV to the power supply destination vehicle SV in step S7. As an alternative, after step S4, step S7 may be executed without executing step S6.

[0037] As an additional example or an alternative example, when the control unit 11 determines that an additional cost will be incurred, the control unit 11 may decide to supply power to multiple vehicles including the power supply destination vehicle SV within the toll facility and to divide and share the additional cost among the multiple vehicles. As an additional example, the control unit 11 may suggest (i.e., recommend) that multiple other vehicles within a predetermined range of the power supply destination vehicle SV charge.

[0038] As an additional example or alternative example, the control unit 11 may determine which of the destination vehicles SV to supply power to and the time of power supply depending on the limitations on the amount of battery installed in the source vehicle BV or the vehicle types of the multiple destination vehicles SV.

[0039] As described above, according to this embodiment, the operation of the control unit 11 of the information processing device 1 includes, upon receiving a power supply request from the user terminal 2, acquiring position information and map information of the power supply destination vehicle SV, determining, upon determining from the position information and map information that the power supply destination vehicle SV is within a paid facility, determining that an additional fee will be incurred in charging the power supply source vehicle BV because it is entering the paid facility, notifying the user terminal 2 of the additional fee, and dispatching the power supply source vehicle BV upon detecting in the user terminal 2 that the additional fee has been approved. With this configuration, the information processing device 1 can confirm in advance with the user SP that an additional fee will be incurred, thereby reducing problems with customers regarding the amount to be paid.

[0040] Furthermore, according to this embodiment, the operation of the control unit 11 includes notifying the user terminal 2 that no additional cost will be incurred if charging is performed outside a paid facility. With this configuration, the information processing device 1 can notify the user SP that there is an option to charge without incurring any additional cost, thereby improving the satisfaction of the user SP.

[0041] Furthermore, according to this embodiment, when it is determined that an additional cost will be incurred, the operation of the control unit 11 includes determining to supply power to multiple vehicles, including the power supply destination vehicle SV, within the paid facility and to divide and cover the additional cost among the multiple vehicles. With this configuration, the information processing device 1 can divide the additional cost among multiple users, thereby reducing the amount of money each user has to pay.

[0042] Furthermore, according to this embodiment, the operation of the control unit 11 includes, when it is determined that an additional cost will be incurred, suggesting to other vehicles within a predetermined range of the power supply destination vehicle SV that they charge. With this configuration, the information processing device 1 can encourage the additional cost to be split, thereby helping to reduce the amount borne by each user.

[0043] Although the present disclosure will be described based on various drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Other modifications are possible within the scope of the present disclosure. For example, the functions included in each means or step may be rearranged so as not to cause logical inconsistencies, and multiple means or steps may be combined or divided into one.

[0044] For example, in the above-described embodiments, a program for executing all or part of the functions or processes of the information processing device 1, the user terminal 2, and the worker terminal 3 can be recorded on a computer-readable recording medium. The computer-readable recording medium includes a non-transitory computer-readable medium, such as a magnetic recording device, an optical disc, a magneto-optical recording medium, or a semiconductor memory. The program can be distributed, for example, by selling, transferring, or lending a portable recording medium, such as a DVD (Digital Versatile Disc) or a CD-ROM (Compact Disc Read Only Memory), on which the program is recorded. The program can also be distributed by storing the program in the storage of a server and transmitting the program from the server to another computer. The program can also be provided as a program product. The present disclosure can also be realized as a program executable by a processor. [Explanation of symbols]

[0045] S Information Processing System

Claims

1. An information processing method by an information processing device, receiving a power supply request from one or more user terminals operated by users who subscribe to the service and drive or ride in the power supply destination vehicle; acquiring location information and map information of the power supply destination vehicle of the user who transmitted the power supply request; When it is determined from the location information and the map information that the power supply destination vehicle of the user who transmitted the power supply request is located within a paid facility, it is determined that an additional charge will be incurred for the power supply source vehicle to enter the paid facility; notifying the user terminal of the user who transmitted the power supply request of the additional cost; When detecting that the additional cost has been approved at the user terminal of the user who transmitted the power supply request, dispatching the power supply source vehicle; Including, If it is determined that the additional costs will be incurred, supplying power to a plurality of power supply destination vehicles including the power supply destination vehicle of the user who transmitted the power supply request within the paid facility; The additional cost is divided among the plurality of power supply destination vehicles; The information processing method further comprising determining:

2. 2. The information processing method according to claim 1, An information processing method including notifying the user terminal of the user who transmitted the power supply request that the additional cost will not be incurred if charging is performed outside the paid facility.

3. 2. The information processing method according to claim 1, An information processing method that includes, when it is determined that the additional cost will be incurred, suggesting that other power supply destination vehicles within a predetermined range of the power supply destination vehicle of the user that sent the power supply request charge.

4. On the computer, receiving a power supply request from one or more user terminals operated by users who subscribe to the service and drive or ride in the power supply destination vehicle; acquiring location information and map information of the power supply destination vehicle of the user who transmitted the power supply request; When it is determined from the location information and the map information that the power supply destination vehicle of the user who transmitted the power supply request is located within a paid facility, it is determined that an additional charge will be incurred for the power supply source vehicle to enter the paid facility; notifying the user terminal of the user who transmitted the power supply request of the additional cost; When detecting that the additional cost has been approved at the user terminal of the user who transmitted the power supply request, dispatching the power supply source vehicle; Execute an operation including Furthermore, if it is determined that the additional costs will be incurred, supplying power to a plurality of power supply destination vehicles including the power supply destination vehicle of the user who transmitted the power supply request within the paid facility; The additional cost is divided among the plurality of power supply destination vehicles; A program that causes an action to be performed, including determining

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