Information processing system, information processing device, information processing method, and program

Abstract

Provided is an information processing system for obtaining, as estimation information, highly accurate information regarding damage to a refrigeration cycle device and the interior of a building.　An information processing system according to the present disclosure is provided with: an air-conditioner information acquisition unit for acquiring air conditioner information from a refrigeration cycle device that has an indoor unit affixed to the interior of a building and an outdoor unit affixed to the exterior of the building; a storage unit for storing a reference range of data for each air conditioner information; a reception unit for receiving disaster information notifying that a disaster has occurred in a place where the refrigeration cycle device is installed; a determination unit for determining the content of the notification when the disaster information is received by the reception unit by estimating damage information regarding the refrigeration cycle device and the interior of the building by determining whether or not the acquired air-conditioner information is data included in the reference range stored in the storage unit; and a notification unit for notification of the notification content determined by the determination unit.

Description

Technical Field

[0001] The present disclosure relates to an information processing system, an information processing apparatus, an information processing method, and a program.

Background Art

[0002] As a conventional information processing system, there is a disaster situation notification system disclosed in Patent Document 1. When the disaster situation notification system disclosed in Patent Document 1 receives disaster occurrence information indicating that a disaster has occurred in an area where an air purifier is installed from an external server, it estimates the impact of the disaster on the space where the air conditioner is installed based on the detection information obtained from the sensor unit provided in the air purifier after the disaster has occurred.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the information processing system disclosed in Patent Document 1, the sensor unit for acquiring detection information is provided in the air purifier. Since the air purifier is portable, its installation location is not fixed, and it is conceivable that the location may be moved. Therefore, there is a problem that the accuracy of the estimated information may be low due to the inaccuracy of the detection information acquired by the sensor unit and the information on the pre-registered installation location.

[0005] The present disclosure has been made to solve the above-described problems, and an object thereof is to provide an information processing system, an information processing apparatus, an information processing method, and a program having higher accuracy of estimated information than the information processing system disclosed in Patent Document 1.

Means for Solving the Problems

[0006] The information processing system disclosed herein comprises: a refrigeration cycle information acquisition unit that acquires refrigeration cycle information obtained from a refrigeration cycle system having an indoor unit fixed inside a building and an outdoor unit fixed outside a building; a storage unit that stores a reference range for each piece of refrigeration cycle information; a receiving unit that receives disaster information indicating that a disaster has occurred at the location where the refrigeration cycle system is installed; a determination unit that, upon receiving disaster information at the receiving unit, estimates damage information to the refrigeration cycle system and the interior of the building by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; and a notification unit that notifies the content of the notification determined by the determination unit. The refrigeration cycle device information includes two or more types of information, with information of one type of refrigeration cycle device being designated as primary reference data, and information other than the primary reference data being designated as secondary reference data. The determination unit determines whether the secondary reference data is included in its respective reference range if the primary reference data is included in the reference range stored in the storage unit. If there is secondary reference data that is not included in the reference range, the determination unit determines that the refrigeration cycle device has been damaged. Furthermore, the information processing system disclosed herein includes: a refrigeration cycle information acquisition unit that acquires refrigeration cycle information obtained from a refrigeration cycle system having an indoor unit fixed inside a building and an outdoor unit fixed outside a building; a storage unit that stores a reference range for each piece of refrigeration cycle information; a receiving unit that receives disaster information notifying that a disaster has occurred at the location where the refrigeration cycle system is installed; a determination unit that, upon receiving disaster information at the receiving unit, estimates damage information to the refrigeration cycle system and the interior of the building by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; a notification unit that notifies the content of the notification determined by the determination unit; an indoor unit control unit that controls the indoor unit; and an outdoor unit control unit that controls the outdoor unit. If the acquired refrigeration cycle information is not included in the reference range stored in the storage unit, the determination unit transmits a signal to the indoor unit control unit and the outdoor unit control unit to change to a predetermined disaster mode that is different from the normal mode, and the disaster mode includes control that suppresses the fan rotation speed of the outdoor blower more than normal. .

[0007] Furthermore, the information processing device of this disclosure includes: disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle system having an indoor unit fixed inside a building and an outdoor unit fixed outside a building is installed; a receiving unit that receives refrigeration cycle system information acquired from the refrigeration cycle system; a storage unit that stores a value indicating a reference range for each piece of data of the refrigeration cycle system information; a determination unit that determines the content of the notification by estimating damage information to the refrigeration cycle system and the interior of the building by determining whether the disaster information received by the receiving unit and the received refrigeration cycle system information are included in the reference range stored in the storage unit; and a transmission unit that transmits a signal to a notification unit that notifies the content of the notification determined by the determination unit. The refrigeration cycle device information includes two or more types of information, with information of one type of refrigeration cycle device being designated as primary reference data, and information other than the primary reference data being designated as secondary reference data. The determination unit determines whether the secondary reference data is included in its respective reference range if the primary reference data is included in the reference range stored in the storage unit. If there is secondary reference data that is not included in the reference range, the determination unit determines that the refrigeration cycle device has been damaged.

[0008] Furthermore, the information processing method disclosed herein is obtained from a refrigeration cycle system having an indoor unit fixed inside the building and an outdoor unit fixed outside the building when disaster information indicating that a disaster has occurred is issued. Includes two or more types of information Refrigeration cycle equipment information Of these, one type of information is the primary reference data. The reference range stored in the memory unit is included In such cases, it is determined whether the secondary reference data, which is information about the refrigeration cycle equipment other than the primary reference data, falls within the respective reference range. If there is secondary reference data that does not fall within the reference range, it is determined that the refrigeration cycle equipment has been damaged.The process includes a first step of determining the content of the notification, and a second step of the notification unit notifying the content determined in the first step.

[0009] Furthermore, the program of this disclosure is acquired from a refrigeration cycle system having an indoor unit fixed inside the building and an outdoor unit fixed outside the building when disaster information is issued to notify that a disaster has occurred. Includes two or more types of information Refrigeration cycle equipment information Of these, one type of information is the primary reference data. The reference range stored in the memory unit is included In such cases, it is determined whether the secondary reference data, which is information about the refrigeration cycle equipment other than the primary reference data, falls within the respective reference range. If there is secondary reference data that does not fall within the reference range, it is determined that the refrigeration cycle equipment has been damaged. The computer is instructed to perform two steps: the first step of determining the content of the notification, and the second step of the notification unit notifying the content determined in the first step. [Effects of the Invention]

[0010] The information processing system, information processing device, information processing method, and program disclosed herein have the effect of providing highly accurate estimated information, such as damage information for refrigeration cycle equipment and damage information inside buildings. [Brief explanation of the drawing]

[0011] [Figure 1] This is a schematic diagram of the damage information detection system according to Embodiment 1. [Figure 2] This is a refrigerant circuit diagram showing an overview of the refrigeration cycle device included in the damage information detection system according to Embodiment 1. [Figure 3] This is a block diagram showing the hardware configuration of the damage information detection system according to Embodiment 1. [Figure 4] This is a block diagram showing the functional configuration of the damage information detection system according to Embodiment 1. [Figure 5] This figure shows the refrigeration cycle device information acquired in Embodiment 1. [Figure 6] This figure shows the reference range of other refrigeration cycle device information corresponding to the motor voltage value in the outdoor blower, which is the primary reference data stored in the storage unit on the damage information detection device side included in the damage information detection system according to Embodiment 1. [Figure 7]It is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system according to Embodiment 1. [Figure 8] It is a diagram showing an example of a screen in which damage information is notified to the notification unit of the mobile terminal included in the damage information detection system according to Embodiment 1. [Figure 9] It is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system according to a modification of Embodiment 1. [Figure 10] It is a block diagram showing the hardware configuration of the damage information detection system according to Embodiment 2. [Figure 11] It is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system according to Embodiment 2. [Figure 12] It is a diagram showing an example of a screen in which damage information is notified to the notification unit of the mobile terminal included in the damage information detection system according to Embodiment 2. [Figure 13] It is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system according to Embodiment 3. [Figure 14] It is a flowchart showing the water immersion estimation process and the water immersion damage amount calculation process of each home appliance product according to Embodiment 3. [Figure 15] It is a diagram showing an example of a screen in which damage information is notified to the notification unit of the mobile terminal included in the damage information detection system according to Embodiment 3. [Figure 16] It is a block diagram showing the functional configuration of the damage information detection system according to Embodiment 4. [Figure 17] It is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system according to Embodiment 4. [Figure 18] It is a configuration diagram of the learning device and the learned model storage unit built in the damage information detection device in the damage information detection system according to Embodiment 5. [Figure 19] It is a flowchart regarding the learning process of the learning device in the damage information detection system according to Embodiment 5. [Figure 20]This is a diagram showing the configuration of the inference device in the damage information detection system according to Embodiment 5. [Figure 21] This is a flowchart relating to the inference process of the inference device in the damage information detection system according to Embodiment 5. [Modes for carrying out the invention]

[0012] This disclosure describes an example of an information processing system: a damage information detection system. This disclosure is also applicable to information processing systems other than the damage information detection system, and can be modified or omitted without departing from the spirit of this disclosure. Furthermore, common elements in each figure are denoted by the same reference numerals, and redundant explanations are omitted.

[0013] Embodiment 1. Figure 1 is a schematic diagram of the damage information detection system according to Embodiment 1. The general outline of the damage information detection system will be explained using Figure 1. The damage information detection system 100 includes a server 20, a mobile terminal 30, a refrigeration cycle device 40, and a damage information detection device 50. The building 200 and network 300 shown in Figure 1 are included for illustrative purposes only and are not included in the damage information detection system 100.

[0014] The server 20, the mobile terminal 30, the refrigeration cycle device 40, and the damage information detection device 50 are connected via a network 300. Examples of the network 300 include LAN, WAN, the internet, Bluetooth®, dedicated circuits, and infrared communication.

[0015] Server 20 registers combinations of identification information for the refrigeration cycle device 40 and identification information for the mobile terminal 30. Server 20 also acquires disaster information that notifies of a disaster occurring at a location where a previously registered refrigeration cycle device 40 is installed. Disaster information includes information on natural disasters such as earthquakes, volcanic eruptions, landslides, heavy snow, storm surges, heavy rain, floods, tsunamis, typhoons, and tornadoes, as well as information on man-made disasters such as fires or riots. Server 20 also acquires evacuation information that notifies people to evacuate at locations where a previously registered refrigeration cycle device 40 is installed.

[0016] The mobile terminal 30 is a device owned and carried by the user, such as a tablet or smartphone. The mobile terminal 30 has an application installed that allows for pre-registration of the installation location of the refrigeration cycle device 40, i.e., the location of the building 200, and for receiving and displaying damage information generated by the damage information detection system 100. By using the application, damage information can be received even when the user is outside the house, thus enabling more effective damage information detection.

[0017] The refrigeration cycle unit 40 includes an indoor unit 400 fixed inside the room and an outdoor unit 410 fixed outside the room. The components of the refrigeration cycle unit are connected by piping 301, which will be described later, and a refrigerant circuit is formed in the refrigeration cycle unit 40 through which the refrigerant circulates. Generally, once the refrigeration cycle unit 40 is fixed in place, it is used without being moved.

[0018] The damage information detection device 50 is an information processing device that, upon receiving disaster information from the server 20, detects damage information to the refrigeration cycle device 40 from the refrigeration cycle device information acquired from the refrigeration cycle device 40.

[0019] Figure 2 is a refrigerant circuit diagram showing an overview of the refrigeration cycle device 40 according to Embodiment 1. The specific configuration of the refrigeration cycle device 40 will be explained using Figure 2.

[0020] As shown in Figure 2, the refrigeration cycle device 40 comprises an indoor unit 400 and an outdoor unit 410. In Figure 2, the flow of refrigerant during heating operation in the refrigeration cycle device 40 is shown by dashed arrows, and the flow of refrigerant during cooling operation is shown by solid arrows.

[0021] The indoor unit 400 is connected by piping 301 to an indoor heat exchanger 201 that functions as an evaporator during cooling operation and as a condenser during heating operation, and an indoor air blower 202 that blows indoor air to the indoor heat exchanger 201. The indoor air blower 202 is equipped with a fan and a motor.

[0022] The outdoor unit 410 is formed by connecting a four-way valve 101 for switching between the refrigerant circuit during heating operation and the refrigerant circuit during cooling operation, a compressor 102 for compressing the refrigerant, a pressure reducing device 103 for reducing the pressure of the refrigerant, an outdoor heat exchanger 104 that functions as a condenser during cooling operation and as an evaporator during heating operation, and an outdoor air blower 105 that blows outdoor air to the outdoor heat exchanger 104, all via piping 301. Specifically, the pressure reducing device 103 is an expansion valve. The outdoor air blower 105 includes a fan and a motor.

[0023] Figure 3 is a block diagram showing the hardware configuration of the damage information detection system 100 according to Embodiment 1. Next, the hardware configuration of the damage information detection system 100 will be described using Figure 3.

[0024] The server 20 comprises a processor 21, memory 22, a hardware interface 23, and storage 24. The processor 21 executes programs stored in memory 22. The processor 21, for example, acquires damage information. The processor 21 is, for example, a CPU (Central Processing Unit). Memory 22 stores programs executed by the processor 21. Memory 22 is also used as a workspace for the processor 21. Memory 22 can be volatile memory such as RAM (Random Access Memory), non-volatile memory such as ROM (Read Only Memory), or both volatile and non-volatile memory. The hardware interface 23 transmits or receives signals wirelessly or via wired connection to the hardware interface 53 of the damage information detection device 50. Storage 24 stores information indicating a combination of identification information of the refrigeration cycle device 40 and identification information of the mobile terminal 30, as well as acquired damage information. Storage 24 can be, for example, an SSD (Solid State Drive) or a hard disk.

[0025] The mobile terminal 30 comprises a hardware interface 33, an operating device 34, and a display device 36. The hardware interface 33 transmits or receives signals wirelessly or via wired connection to the hardware interface 23 of the server 20 and the hardware interface 53 of the damage information detection device 50. The operating device 34 accepts operations from the user. The display device 36 displays information to the user. In Embodiment 1, the operating device 34 and the display device 36 are integrated by a touch panel.

[0026] The refrigeration cycle unit 40 includes a processor 41, a memory 42, a hardware interface 43, a first temperature sensor 440, a second temperature sensor 441, a first voltage sensor 442, and a second voltage sensor 443. The processor 41 executes a program stored in the memory 42. The processor 41 controls the operation of the refrigeration cycle unit 40, for example. The memory 42 stores the program executed by the processor 41. The hardware interface 43 transmits or receives signals wirelessly or via wired connection to the hardware interface 53 of the damage information detection device 50. The first temperature sensor 440 detects the temperature of the refrigerant discharged from the compressor 102. The second temperature sensor 441 detects the temperature of the refrigerant in the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104. The first voltage sensor 442 acquires the voltage value of the motor in the outdoor blower 105. The second voltage sensor 443 acquires the voltage value of the motor in the indoor blower 202.

[0027] The damage information detection device 50 comprises a processor 51, memory 52, hardware interface 53, and storage 54. The processor 51 executes a program stored in memory 52. ​​For example, the processor 51 estimates damage information of the refrigeration cycle device 40 from damage information and refrigeration cycle device information, and determines the content of the notification to the user. Memory 52 stores the program executed by the processor 51. The hardware interface 53 transmits or receives signals wirelessly or via wired connection to the hardware interface 23 of the server 20, the hardware interface 33 of the mobile terminal 30, and the hardware interface 43 of the refrigeration cycle device 40. Storage 54 stores the acquired refrigeration cycle device information.

[0028] Figure 4 is a block diagram showing the functional configuration of the damage information detection system according to Embodiment 1. The functional configuration of the damage information detection system 100 will be explained using Figure 4.

[0029] The server 20 includes a server-side transmitting / receiving unit 25 and a server-side storage unit 26.

[0030] The server-side transceiver 25 transmits signals from or receives signals to the server 20. Specifically, the server-side transceiver 25 receives information indicating the combination of the refrigeration cycle device 40 and the mobile terminal 30, damage information, and evacuation information. In addition, when the server-side transceiver 25 acquires damage information, including the locations of pre-registered buildings 200, it transmits the acquired damage information to the damage information detection device 50 each time. The server-side transceiver 25 is implemented by the hardware interface 23 of the server 20.

[0031] The server-side storage unit 26 stores information indicating the combination of the identification information of the refrigeration cycle device 40 and the identification information of the mobile terminal 30, as well as the acquired damage information. In addition, before starting to use the system, the user pre-registers the location of the building 200 by entering information regarding the address of the building 200 into the mobile terminal 30. The server-side storage unit 26 receives the pre-registration information from the mobile terminal 30 and also stores the pre-registration information. In other words, by utilizing the fact that the identification information of the refrigeration cycle device 40 and the identification information of the mobile terminal 30 are linked, it is possible for the user to obtain the necessary damage information from among multiple pieces of damage information. The server-side storage unit 26 is realized by storing various information in the storage 24 of the server 20.

[0032] The mobile terminal 30 includes a terminal-side transmitting / receiving unit 35, a notification unit 37, and an operation unit 38.

[0033] The terminal-side transceiver unit 35 receives signals to the mobile terminal 30. Specifically, the terminal-side transceiver unit 35 receives damage information of the refrigeration cycle device 40 determined by the damage information detection device 50. In addition, before the system is put into use, the terminal-side transceiver unit 35 transmits information about the installation location of the refrigeration cycle device 40, which has been pre-registered, to the server 20. The terminal-side transceiver unit 35 is implemented by the hardware interface 33 of the mobile terminal 30.

[0034] The notification unit 37 notifies the user of damage information to the refrigeration cycle device 40 received by the terminal-side transmitting / receiving unit 35. The notification unit 37 is implemented by the display device 36.

[0035] The operation unit 38 allows the user to input pre-registered information. The information entered in the operation unit 38 is transmitted to the terminal-side transceiver unit 35 and then stored in the server-side storage unit 26. The operation unit 38 is implemented by the operating device 34.

[0036] The refrigeration cycle device 40 includes an outdoor information acquisition unit 450, an indoor information acquisition unit 460, an indoor unit control unit 490, an outdoor unit control unit 491, and a refrigeration cycle device side transmission unit 45.

[0037] The outdoor information acquisition unit 450 acquires outdoor information indicating the outdoor conditions of the building 200 in which the refrigeration cycle device 40 is installed. More specifically, the outdoor information acquisition unit 450 acquires the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104, and the voltage of the motor in the outdoor blower 105. The outdoor information acquisition unit 450 is realized by the first temperature sensor 440, the second temperature sensor 441, and the first voltage sensor 442 of the refrigeration cycle device 40.

[0038] The indoor information acquisition unit 460 acquires indoor information indicating information about the interior of the building 200 in which the refrigeration cycle device 40 is installed. More specifically, the indoor information acquisition unit 460 acquires the voltage of the motor in the indoor ventilation device 202. The indoor information acquisition unit 460 is implemented by the second voltage sensor 443 of the refrigeration cycle device 40. In Embodiment 1, since both outdoor and indoor information are acquired, the reliability of the estimated damage information is higher compared to cases where only outdoor information is acquired or only indoor information is acquired.

[0039] The indoor unit control unit 490 controls each component of the indoor unit 400. The outdoor unit control unit 491 controls each component of the outdoor unit 410. The indoor unit control unit 490 and the outdoor unit control unit 491 are implemented by the processor 41 and memory 42 of the refrigeration cycle device 40.

[0040] The refrigeration cycle device side transmitting unit 45 acquires refrigeration cycle device information from the outdoor information acquisition unit 450 and the indoor information acquisition unit 460 and transmits it to the damage information detection device 50. The refrigeration cycle device side transmitting unit 45 is implemented by the hardware interface 43 of the refrigeration cycle device 40.

[0041] The damage information detection device 50 comprises a damage information detection device-side transmitting / receiving unit 55, a determination unit 56, and a damage information detection device-side storage unit 57.

[0042] The damage information detection device-side transmitting / receiving unit 55 transmits signals from the damage information detection device 50 or receives signals to the damage information detection device 50. Specifically, the damage information detection device-side transmitting / receiving unit 55 receives refrigeration cycle device information from the refrigeration cycle device 40 and damage information from the server 20. The damage information detection device-side transmitting / receiving unit 55 also transmits the notification content determined by the determination unit 56 to the notification unit 37 of the mobile terminal 30. The damage information detection device-side transmitting / receiving unit 55 is implemented by the hardware interface 53 of the damage information detection device 50.

[0043] The decision unit 56 determines the content of the notification to be sent by the notification unit 37. When the decision unit 56 receives disaster information from the server 20, it determines whether the refrigeration cycle device information is within the reference range of data stored in the damage information detection device side storage unit 57. Based on this determination, the decision unit 56 estimates the damage information of the refrigeration cycle device 40 and the space in which the refrigeration cycle device 40 is installed, i.e., the interior of the building 200, and determines the content of the notification. More specifically, the decision unit 56 uses one piece of refrigeration cycle device information from the received refrigeration cycle device information as primary reference data, and if it determines that the primary reference data is not included in the reference range, it determines that the damage information of the refrigeration cycle device 40 cannot be determined. In Embodiment 1, the primary reference data is the voltage value of the motor in the outdoor blower 105. Furthermore, if the decision unit 56 determines that the primary reference data is included in the reference range, it estimates the damage information of the refrigeration cycle device 40 by determining whether the other refrigeration cycle device information is included in the reference range determined by the value of the primary reference data, and determines the content of the notification. Furthermore, the determination unit 56 estimates that damage has occurred to the house if the refrigeration cycle device information does not fall within the standard range. This is because if the refrigeration cycle device 40 is damaged, it is assumed that the house has also been damaged. The determination unit 56 is implemented by the processor 51 and memory 52 of the damage information detection device 50.

[0044] The damage information detection device side storage unit 57 stores values ​​indicating the reference range of data for each piece of refrigeration cycle device information. The damage information detection device side storage unit 57 also stores refrigeration cycle device information received from the refrigeration cycle device 40. The damage information detection device side storage unit 57 stores primary reference data and the reference range of secondary reference data corresponding to the primary reference data. In Embodiment 1, the primary reference data is the motor voltage value in the outdoor blower 105. The secondary reference data is the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the piping between the pressure reducing device 103 and the outdoor heat exchanger 104, and the motor voltage in the indoor blower 202. The damage information detection device side storage unit 57 is realized by storing various information in the storage 54 of the damage information detection device 50.

[0045] Figure 5 shows the refrigeration cycle device information acquired in Embodiment 1. Figure 6 shows the reference range of other refrigeration cycle device information corresponding to the motor voltage value of the outdoor blower 105, which is the primary reference data, stored in the damage information detection device side storage unit 57 included in the damage information detection system according to Embodiment 1. An example of the determination process performed by the determination unit 56 will be explained using Figures 5 and 6.

[0046] When the determination unit 56 receives refrigeration cycle device information and damage information, it performs a primary determination to determine whether the primary reference data in the refrigeration cycle device information falls within the reference range. In Embodiment 1, the primary reference data is the voltage value of the motor in the outdoor blower 105. If the voltage value of the motor in the outdoor blower 105 differs significantly from the rated voltage value, the data for the refrigeration cycle device 40 cannot be obtained correctly. The reference range of the primary reference data is stored in the damage information detection device side storage unit 57. In Embodiment 1, the reference range of the motor voltage value in the outdoor blower 105 is greater than 180V and less than 220V.

[0047] The determination unit 56 determines that it is impossible to estimate damage information for the refrigeration cycle unit 40 if the average value of the voltage detected from the motor of the outdoor fan unit 105, which is the primary reference data, is 180V or less, or 220V or more, and therefore determines that a determination is impossible. If the determination unit 56 determines that a determination is impossible, it transmits a signal to the damage information detection device side transmitting / receiving unit 55 to the notification unit 37 indicating that a determination is impossible.

[0048] Furthermore, if the average value of the voltage detected from the motor of the outdoor fan 105, which is the primary reference data, is greater than 180V and less than 220V, the determination unit 56 performs a secondary determination to determine whether the refrigeration cycle device information other than the primary reference data, which is the secondary reference data, is within the reference range. In the secondary determination, it is determined whether all of the secondary reference data is within the reference range. If it is determined that one or more of the secondary reference data are not within the reference range, the determination unit 56 estimates that the refrigeration cycle device 40 has been damaged. This is because if even a part of the secondary reference data is not included in the reference range, it is considered that the refrigeration cycle device 40 has been damaged in some way by the disaster. If the determination unit 56 estimates that the refrigeration cycle device 40 has been damaged, it also estimates that damage has occurred inside the building 200 where the indoor unit 400 of the refrigeration cycle device 40 is installed. If the determination unit 56 determines that one or more secondary reference data are not within the reference range, it transmits a signal to the notification unit 37 indicating that damage has occurred to the refrigeration cycle device 40 and the space in which the refrigeration cycle device 40 is installed, i.e., the interior of the building 200, and sends this signal to the damage information detection device side transmitting / receiving unit 55. If the determination unit 56 determines that all secondary reference data are within the reference range, it transmits a signal to the notification unit 37 indicating that no damage has occurred to the refrigeration cycle device 40 and the building 200. The reference range for the secondary reference data is stored in the damage information detection device side storage unit 57. The threshold for the secondary reference data differs depending on the value of the primary reference data. This is because even if the primary reference data is within the reference range, a small difference can be expected to cause a difference in the operating status of the refrigeration cycle device 40.

[0049] The specific secondary reference data will now be explained. As shown in Figure 6, the determination unit 56 determines that the temperature of the refrigerant discharged from the compressor 102 is outside the reference range if it is above a certain temperature. This is because if the temperature of the refrigerant discharged from the compressor 102 is above a certain temperature, it is possible that the piping 301 has been damaged by a disaster, causing a refrigerant leak and resulting in a refrigerant shortage, and thus the refrigeration cycle device 40 is considered to be malfunctioning. Furthermore, the upper limit temperature of the reference range for the temperature of the refrigerant discharged from the compressor 102 is set higher when the voltage value of the motor in the outdoor blower 105 is high than when the voltage value of the motor in the outdoor blower 105 is low. This is because when the voltage value of the motor in the outdoor blower 105 is high, the compression ratio in the compression chamber of the compressor 102 tends to be relatively high.

[0050] Furthermore, as shown in Figure 6, the determination unit 56 determines that the temperature of the refrigerant in the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is outside the standard range if it is above a certain temperature. This is because if the temperature of the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is above a certain temperature, it is considered that the pressure reducing device 103 has failed due to a disaster and the refrigeration cycle system 40 is not operating normally. In addition, the upper limit temperature of the standard range for the temperature of the refrigerant in the piping 301 between the pressure reducing device 103 and the outdoor heat exchanger 104 is set higher when the voltage value of the motor in the outdoor blower 105 is high than when the voltage value of the outdoor blower 105 is low. This is because when the voltage value of the motor in the outdoor blower 105 is high, it is considered that the temperature of the refrigerant in the refrigeration cycle system 40 tends to be relatively high.

[0051] Furthermore, as shown in Figure 6, the determination unit 56 determines that the motor voltage value in the indoor ventilation unit 202 is outside the standard range if it is below a predetermined first temperature or above a predetermined second temperature. This is because if the motor voltage value in the indoor ventilation unit 202 is significantly different from the rated voltage value, it is considered that the indoor ventilation unit 202 may have malfunctioned due to a disaster. In addition, the value at which the motor voltage value in the indoor ventilation unit 202 falls within the standard range is set higher when the voltage value of the outdoor ventilation unit 105 is high than when the motor voltage value in the outdoor ventilation unit 105 is low. This is because when the motor voltage value in the outdoor ventilation unit 105 is high, the motor voltage value in the indoor ventilation unit 202 tends to be high as well.

[0052] Figure 7 is a flowchart showing the processing performed by the damage information detection device 50 included in the damage information detection system according to Embodiment 1. The processing performed by the damage information detection device 50 will be explained using Figure 7. The damage information detection device 50 starts processing simultaneously with the start of the damage information detection system 100, after the user has pre-registered the installation location of the refrigeration cycle device 40.

[0053] Step S101 is performed when the damage information detection device 50 starts processing. In step S101, the damage information detection device side transmitting / receiving unit 55 acquires refrigeration cycle device information. In Embodiment 1, the damage information detection device side transmitting / receiving unit 55 acquires refrigeration cycle device information at predetermined intervals, for example, every hour. In step S101, once the refrigeration cycle device information is acquired, the processing is terminated.

[0054] Step S102 is performed after the processing in step S101. In step S102, the damage information detection device side storage unit 57 stores the refrigeration cycle device information acquired in step S101. In step S102, once the refrigeration cycle device information is stored, the process ends.

[0055] Step S103 is performed after the processing in step S102. In step S103, the determination unit 56 determines whether disaster information has been acquired from the server-side transmitting / receiving unit 25. Step S103 ends when the determination unit 56 determines whether the conditions are met.

[0056] If it is determined in step S103 that no disaster information has been acquired (step S103, No), the damage information detection device side transmitting / receiving unit 55 performs step S101.

[0057] Step S104 is performed if it is determined in step S103 that disaster information has been acquired (step S103, Yes). In step S104, the determination unit 56 determines the content of the notification to the user. The determination of the notification content is performed by estimating the damage information of the refrigeration cycle device 40 and the interior of the building 200 from the aforementioned primary and secondary determinations. In step S104, once the notification content is determined, the process ends.

[0058] Step S105 is performed after the processing in step S104. In step S104, the damage information detection device side transmitting / receiving unit 55 sends a signal to the mobile terminal to notify it of the notification content determined in step S104. In step S105, once the signal is sent to the mobile terminal, the process ends.

[0059] After the processing in step S105, the damage information detection device side transmitting / receiving unit 55 performs step S101.

[0060] Figure 8 shows an example of a screen where damage information is notified to the notification unit 37 of a mobile terminal 30 included in the damage information detection system 100 according to Embodiment 1. Using Figure 8, the method of notifying the user of damage information in the damage information detection system 100 will be explained.

[0061] As shown in Figure 8, when notifying the user of damage information, the notification unit 37 of the mobile terminal 30 has a disaster information display unit 370, an evacuation information display unit 371, and a housing damage information display unit 372. The disaster information display unit 370 shows the type of disaster information received from the server-side transmitting / receiving unit 25. If no disaster information has been reported, nothing is displayed on the disaster information display unit. The evacuation information display unit 371 shows whether or not there is evacuation information for the building 200. The evacuation information display unit 371 displays "Yes" if there is evacuation information, and "No" if there is no evacuation information. The housing damage information display unit 372 shows whether or not there is damage to the building 200. The housing damage information display unit 372 displays the notification content determined by the decision unit 56. Specifically, if the decision unit 56 determines that there is damage information, the housing damage information display unit 372 displays "Yes" for housing damage information and air conditioner damage, and if it determines that there is no damage information, it displays "No" for housing damage information and air conditioner damage. In other words, if it is presumed that the refrigeration cycle unit 40 has been damaged, it is also presumed that there is damage to the house. This is because if the refrigeration cycle unit 40 has been damaged, it is likely that the house has also been damaged. Furthermore, if the determination unit 56 determines that a determination is not possible, the house damage information display unit 372 displays "House Damage Information" and "Air Conditioner Damage: Determination Not Possible".

[0062] As described above, the information processing system according to Embodiment 1 (corresponding to the damage information detection system 100) comprises: a refrigeration cycle information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle information acquired from a refrigeration cycle device 40 having an indoor unit 400 fixed inside the building and an outdoor unit 410 fixed outside the building; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a reference range for the data for each piece of refrigeration cycle information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information indicating that a disaster has occurred at the location where the refrigeration cycle device 40 is installed; a determination unit 56 that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the acquired refrigeration cycle information falls within the reference range stored in the storage unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 56. This configuration allows the information processing system according to Embodiment 1 to achieve high accuracy in the estimated information, specifically regarding damage to the refrigeration cycle system and the interior of the building.

[0063] Furthermore, the information processing device according to Embodiment 1 (corresponding to the damage information detection device 50) includes: disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is installed; a receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that receives disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle device 40 is installed, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a value indicating a reference range for the data for each piece of refrigeration cycle device information; a determination unit 56 that determines the content of the notification by estimating the damage information of the refrigeration cycle device 40 and the inside of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are included in the reference range stored in the storage unit; and a transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that transmits a signal to a notification unit 37 that notifies the content of the notification determined by the determination unit 56. This configuration allows the information processing device according to Embodiment 1 to achieve high accuracy in the estimated information, specifically regarding damage to the refrigeration cycle system and the interior of the building.

[0064] Furthermore, the information processing method according to Embodiment 1 includes a first step in which, when disaster information notifying that a disaster has occurred is issued, the determination unit 56 estimates the damage information of the refrigeration cycle device 40 and the interior of the building 200 by determining whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is data stored in a reference range in the storage unit (corresponding to the damage information detection device side storage unit 57), and determines the content of the notification; and a second step in which the notification unit 37 notifies the content of the notification determined in the first step. With this configuration, the information processing method according to Embodiment 1 has the effect of having high accuracy in the estimated information, which is the damage information of the refrigeration cycle device and the interior of the building.

[0065] Furthermore, the program according to Embodiment 1, when disaster information notifying that a disaster has occurred is issued, causes the computer to execute the following steps: firstly, when disaster information is issued indicating that a disaster has occurred, the program determines whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 56 estimates the damage information of the refrigeration cycle device 40 and the inside of the building 200, and determines the content of the notification; and secondly, the notification unit 37 notifies the content of the notification determined in the first step. With this configuration, the program according to Embodiment 1 has the effect of having high accuracy in the estimated information, which is the damage information of the refrigeration cycle device and the inside of the building.

[0066] Furthermore, the information processing system in Embodiment 1 (corresponding to the damage information detection system 100) includes, as an additional configuration, outdoor information indicating information about the space in which the outdoor unit 410 is installed. This additional configuration enables the information processing system according to Embodiment 1 to estimate the conditions at the outdoor unit 410 with high accuracy.

[0067] Furthermore, the information processing system in Embodiment 1 (corresponding to the damage information detection system 100) has an additional configuration in which the outdoor unit 410 includes a compressor 102, an outdoor heat exchanger 104, an outdoor blower 105 that blows outdoor air to the outdoor heat exchanger 104, and a pressure reducing device 103. The outdoor information includes at least one of the following: the temperature of the refrigerant discharged from the compressor 102, the voltage value of the motor in the outdoor blower 105, and the temperature of the refrigerant in the piping connecting the pressure reducing device 103 and the outdoor heat exchanger 104. This additional configuration gives the information processing system according to Embodiment 1 the effect of being able to estimate damage information to the refrigeration cycle system and the interior of the building with higher accuracy.

[0068] Furthermore, the information processing system in Embodiment 1 (corresponding to the damage information detection system 100) has an additional configuration in which the determination unit 56 determines whether the acquired refrigeration cycle device information falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57). If there is refrigeration cycle device information that does not fall within the reference range, it is determined that the refrigeration cycle device 40 has been damaged, and the notification unit 37 notifies that the refrigeration cycle device 40 has been damaged. This additional configuration gives the information processing system according to Embodiment 1 the effect of being able to estimate damage information for refrigeration cycle devices and the interior of buildings with higher accuracy.

[0069] Furthermore, the information processing system in Embodiment 1 (corresponding to the damage information detection system 100) includes, as an additional configuration, two or more types of information regarding the refrigeration cycle equipment, with one type of information from the refrigeration cycle equipment being designated as primary reference data and the other information being designated as secondary reference data. The determination unit 56 determines whether the secondary reference data is included in its respective reference range if the primary reference data is included in the reference range. This additional configuration enables the information processing system according to Embodiment 1 to estimate damage information regarding the refrigeration cycle equipment and the interior of the building with higher accuracy.

[0070] Furthermore, in the information processing device (corresponding to the damage information detection device 50) in Embodiment 1, as an additional configuration, the determination unit 56 determines whether the acquired refrigeration cycle device information falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57). If there is refrigeration cycle device information that does not fall within the reference range, it is determined that the refrigeration cycle device 40 has been damaged, and the transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) transmits the damage information. This additional configuration provides the information processing device according to Embodiment 1 with the effect of being able to estimate damage information for refrigeration cycle devices and the interior of buildings with higher accuracy.

[0071] Furthermore, the information processing method and program in Embodiment 1 include an additional configuration in which the refrigeration cycle device information includes outdoor information indicating information about the space in which the outdoor unit 410 is installed. This additional configuration enables the information processing method and program according to Embodiment 1 to estimate the conditions at the outdoor unit 410 with high accuracy.

[0072] Furthermore, the information processing method and program in Embodiment 1 have an additional configuration: in the first step, the determination unit 56 determines whether the acquired refrigeration cycle device information falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57). If there is refrigeration cycle device information that does not fall within the reference range, it determines that the refrigeration cycle device 40 has been damaged. In the second step, the notification unit 37 notifies that the refrigeration cycle device 40 has been damaged. This additional configuration provides the information processing method and program according to Embodiment 1 with the effect of enabling more accurate estimation of damage information to refrigeration cycle devices and the interior of buildings.

[0073] Furthermore, the information processing method and program in Embodiment 1 have an additional configuration in which the refrigeration cycle device information includes two or more types of information, with one type of information from the refrigeration cycle device information being designated as primary reference data and the other information being designated as secondary reference data. In the first step, the determination unit 56 determines whether the secondary reference data is included in its respective reference range if the primary reference data is included in the reference range. This additional configuration provides the effect that the information processing method and program according to Embodiment 1 can estimate damage information for refrigeration cycle devices and the interior of buildings with higher accuracy.

[0074] In Embodiment 1, the notification unit is located on a mobile terminal, but it is not limited to that. For example, the notification unit may be located on a terminal such as a PC. Alternatively, the notification unit may be located on a damage information detection device.

[0075] Furthermore, in Embodiment 1, the operating device and display device of the mobile terminal were integrated by a touch panel, but this is not limited to this configuration. For example, the operating device and display device may be separate entities, such as the operating device being an operating button and the display device being a display.

[0076] Furthermore, while Embodiment 1 involved acquiring the voltage values ​​of the motors in the outdoor and indoor ventilation systems, the system is not limited to this configuration. For example, it may also involve acquiring the current values ​​or power of the motors in the outdoor and indoor ventilation systems.

[0077] Furthermore, in Embodiment 1, the refrigeration cycle device information includes, but is not limited to, the voltage value of the motor in the outdoor blower, the temperature of the refrigerant discharged from the compressor, the temperature of the refrigerant in the piping between the pressure reducing device and the outdoor heat exchanger, and the voltage value of the motor in the indoor blower. The refrigeration cycle device information can be any two or more pieces of information obtained from the refrigeration cycle device. For example, the refrigeration cycle device information may include the temperature of the refrigerant in the piping drawn into the compressor, the flow velocity or flow rate of the refrigerant flowing through the piping, the opening degree of the pressure reducing device, the rotational speed of the compressor, or the voltage value applied to the compressor.

[0078] Furthermore, in Embodiment 1, the primary reference data for the refrigeration cycle system information is the voltage value of the motor in the outdoor blower, but is not limited to this. The primary reference data can be one or more pieces of information obtained from the refrigeration cycle system.

[0079] Furthermore, while Embodiment 1 involved a configuration where the basis for secondary reference data changed based on a single primary reference data, the invention is not limited to this. For example, the basis for secondary reference data may be determined by considering the control information of the four-way valve in addition to the primary reference data. This is because the operating conditions of the refrigeration cycle system are thought to change depending on the control information of the four-way valve.

[0080] Furthermore, in Embodiment 1, the refrigeration cycle device has a four-way valve and is configured to allow switching between cooling and heating operations, but it is not limited to this configuration. The refrigeration cycle device may not have a four-way valve and may be configured to perform only cooling or only heating operations.

[0081] Furthermore, in Embodiment 1, the outdoor unit control unit is located outdoors and the indoor unit control unit is located indoors, but this configuration is not limited to this. For example, the outdoor unit control unit and the indoor unit control unit may be located outdoors. Also, the outdoor unit control unit and the indoor unit control unit may be composed of the same device.

[0082] Furthermore, in Embodiment 1, the acquired refrigeration cycle device information includes both indoor and outdoor information, but is not limited to this. The acquired refrigeration cycle device information may consist only of indoor information, or only of outdoor information.

[0083] Furthermore, while Embodiment 1 involves a server acquiring damage information, the configuration is not limited to this. A damage information detection device may also acquire the damage information.

[0084] Furthermore, in Embodiment 1, the evacuation information display unit of the notification unit only displays whether or not there is evacuation information, but it is not limited to this. For example, it may also show the route from the building to the nearest evacuation site.

[0085] Furthermore, in Embodiment 1, the housing damage information display unit of the notification unit only displays whether or not there is damage information, but it is not limited to this. For example, it may be configured to display which refrigeration cycle device information obtained from the refrigeration cycle device indicates an abnormality.

[0086] Furthermore, while Embodiment 1 is configured to always acquire the same refrigeration cycle device information regardless of the type of disaster that occurs, it is not limited to this configuration. The refrigeration cycle device information acquired may be changed depending on the type of disaster that occurs.

[0087] Furthermore, in Embodiment 1, the damage information detection device side transmitting / receiving unit, the server side transmitting / receiving unit, and the terminal side transmitting / receiving unit are configured as an integrated transmitting and receiving unit, but this is not limited to this configuration. The transmitting and receiving units may be separate and independent configurations.

[0088] A modified example of Embodiment 1. Next, the damage information detection system 500 of Embodiment 1 will be described. The damage information detection system 500, a modified version of Embodiment 1, differs from the damage information detection system 100 of Embodiment 1 in that the damage information detection device 60 performs different processing. The configuration of the damage information detection system 500, excluding the processing performed by the damage information detection device 60, is the same as that of the damage information detection system 100 of Embodiment 1, so its explanation will be omitted.

[0089] Figure 9 is a flowchart showing the processing performed by the damage information detection device 60 included in the damage information detection system 500 according to a modified example of Embodiment 1. The processing performed by the damage information detection device 60 will be explained using Figure 9. The damage information detection device 60 starts processing simultaneously with the start of the damage information detection system 500, after the user has pre-registered the installation location of the refrigeration cycle device 40.

[0090] Step S111 begins when the damage information detection device 60 starts processing. In step S111, the decision unit 66 determines whether disaster information has been acquired from the server-side transmission / reception unit 25 at predetermined intervals, for example, every hour. Step S111 ends when the decision unit 66 determines whether the conditions are met.

[0091] If it is determined in step S111 that no disaster information has been acquired (step S111, No), the decision unit 66 performs step S111.

[0092] Step S112 is performed if it is determined in step S111 that disaster information has been acquired (step S111, Yes). In step S112, the damage information detection device side transmitting / receiving unit 55 acquires refrigeration cycle device information. Step S112 is terminated when the refrigeration cycle device information has been acquired.

[0093] Step S113 is performed after the processing in step S112. In step S113, the damage information detection device side storage unit 57 stores the refrigeration cycle device information acquired in step S112. In step S113, once the refrigeration cycle device information is stored, the process ends.

[0094] Step S114 is performed after the processing in step S113. In step S114, the determination unit 66 determines the content of the notification to the user. The determination of the notification content is performed by estimating the damage information of the refrigeration cycle device 40 and the interior of the building from the aforementioned primary and secondary determinations. In step S114, once the notification content is determined, the process ends.

[0095] Step S115 is performed after the processing in step S114. In step S115, the damage information detection device side transmitting / receiving unit 55 sends a signal to the mobile terminal to notify it of the notification content determined in step S114. In step S115, the process ends when the signal is sent to the mobile terminal.

[0096] After the processing in step S115, the determination unit 66 performs step S111.

[0097] In a modified version of Embodiment 1, refrigeration cycle device information is acquired only when the determination unit determines that disaster information has been acquired from the server-side transmission / reception unit (step S111, Yes). This configuration reduces the amount of memory 62 used by the damage information detection device 60.

[0098] Embodiment 2. The damage information detection system 600 according to Embodiment 2 will now be described. Compared to Embodiment 1, the damage information detection system 600 according to Embodiment 2 differs in the hardware configuration of the damage information detection system 600, the processing performed by the damage information detection device 70, and the notification content notified by the notification unit 97 of the mobile terminal 90. The configuration of the damage information detection system 600, excluding the hardware configuration of the damage information detection system 600, the processing performed by the damage information detection device 70, and the notification content notified by the notification unit 97, is the same as in Embodiment 1, so its description will be omitted.

[0099] Figure 10 is a block diagram showing the hardware configuration of the damage information detection system 600 according to Embodiment 2. The hardware configuration of the damage information detection system 600 will be explained using Figure 10.

[0100] The hardware configuration of the damage information detection system 600 differs from that of the damage information detection system 100 in that it includes a motion sensor 550. The hardware configuration excluding the motion sensor 550 is the same as that of the damage information detection system 100, so a description of that configuration is omitted.

[0101] The motion sensor 550 is installed on the indoor unit 400 of the refrigeration cycle unit 40 and detects the presence or absence of people around the indoor unit 400 within the building 200. The motion sensor 550 is, for example, an infrared sensor and can detect the presence or absence of people within 8 meters of its installation location. In other words, the refrigeration cycle unit information acquired by the motion sensor 550 is indoor information. Therefore, the motion sensor 550 constitutes part of the indoor information acquisition unit 460.

[0102] The determination unit 76 of the damage information detection device 70 determines the content of the notification to be notified by the notification unit 97. When the determination unit 76 receives disaster information from the server 20, it determines whether the refrigeration cycle device information is within the reference range of data stored in the damage information detection device side storage unit 57. Based on this determination, the determination unit 76 estimates the damage information for the refrigeration cycle device 40 and the space in which the refrigeration cycle device 40 is installed, i.e., the location of the building 200, and determines the content of the notification. More specifically, the determination unit 76 uses one piece of refrigeration cycle device information from the received refrigeration cycle device information as primary reference data, and if it determines that the primary reference data is not included in the reference range, it determines that the damage information for the refrigeration cycle device 40 cannot be determined. Also, if the determination unit 76 determines that the primary reference data is included in the reference range, it determines whether the other refrigeration cycle device information is included in the reference range determined by the value of the primary reference data. Furthermore, if the determination unit 76 has obtained evacuation information along with disaster information from the server, it determines whether there are people around the indoor unit 400 of the refrigeration cycle device 40. Evacuation information is, for example, an evacuation order issued by the government. The decision unit 76 generates evacuation information if it determines that there are people around the indoor unit 400. This is because in such a situation, it is necessary to inform people that they need to evacuate to an evacuation site as soon as possible. The evacuation information is, for example, a message output to the notification unit 97 or an alert sound.

[0103] Figure 11 is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system 600 according to Embodiment 2. The processing performed by the damage information detection device 70 will be explained using Figure 11. Steps S201 to S203 are the same as the processing S101 to S103 in Embodiment 1, so the explanation will be omitted.

[0104] Step S204 is performed if it is determined in step S203 that disaster information has been acquired (step S103, Yes). In step S204, the decision unit 76 determines whether evacuation information has been acquired from the server-side transmitting / receiving unit 25. Step S204 ends when the decision unit 76 determines whether the conditions are met.

[0105] Step S205 is performed if it is determined in step S204 that evacuation information has been acquired (step S204, Yes). In step S205, the decision unit 76 determines whether there are people around the indoor unit 400 inside the building 200. Specifically, the decision unit 76 determines whether the motion sensor 550 has detected a person. Step S205 ends when the decision unit 76 has determined whether the conditions are met.

[0106] Step S206 is performed if it is determined in step S204 that evacuation information has not been acquired (step S204, No), or if it is determined in step S205 that there are no people around the indoor unit 400 (step S205, No). In step S206, the decision unit 76 generates a signal to notify evacuation information indicating that there are no problems with the evacuation situation. In other words, if evacuation information has not been acquired, or if evacuation information has been acquired but it is determined that there are no people around the indoor unit 400, the decision unit 76 determines that there are no problems with the evacuation information. Once evacuation information is generated, the process in step S206 ends.

[0107] Step S207 is performed if, in step S205, it is determined that there is a person around the indoor unit 400 (step S205, Yes). In step S207, the decision unit 76 generates a signal to notify evacuation information indicating that there is a problem with the evacuation situation. In other words, if the decision unit 76 obtains evacuation information and determines that there is a person around the indoor unit 400, it determines that there is a problem with the evacuation information. Step S207 ends when evacuation information is generated.

[0108] Step S208 is performed after the processing in step S206 or after the processing in step S207. In step S208, the determination unit 76 determines the content of the notification to the user. The determination of the notification content is performed by estimating the damage information of the refrigeration cycle device 40 and the interior of the building 200 from the aforementioned primary and secondary determinations. In step S208, once the notification content is determined, the process ends.

[0109] Step S209 is performed after the processing in step S208. In step S209, the damage information detection device side transmitting / receiving unit 55 transmits a signal to the mobile terminal to notify it of step S206 or step S207 and the notification content determined in step S208. In step S208, the processing ends when the signal is transmitted to the mobile terminal 90.

[0110] After the processing in step S209, the damage information detection device side transmitting / receiving unit 55 performs step S201.

[0111] Figure 12 shows an example of a screen where damage information is notified to the notification unit 97 of a mobile terminal 90 included in the damage information detection system 600 according to Embodiment 2. Using Figure 12, the method of notifying the user of damage information in the damage information detection system 600 will be explained.

[0112] As shown in Figure 12, in Embodiment 2, when notifying the user of damage information, the notification unit 97 of the mobile terminal has an evacuation status display unit 390. The evacuation status display unit 390 displays the evacuation information determined by the determination unit 76. Specifically, the evacuation status display unit 390 displays "NG" if disaster information is reported, the determination unit 76 determines that the refrigeration cycle device information is not data included in the standard range, and it is determined that there are people around the indoor unit 400, and displays "OK" otherwise. The disaster information display unit 370, the evacuation information display unit 371, and the housing damage information display unit 372 are the same as in Embodiment 1, so their explanation is omitted.

[0113] The damage information detection system 600 according to Embodiment 2 determines whether there are people around the indoor unit 400, and if it determines that there are people, it generates evacuation information indicating that there is a problem with the evacuation situation. With this configuration, the damage information detection system 600 according to Embodiment 2 has the effect of being able to generate evacuation information due to disasters without burdening the user.

[0114] As described above, the information processing system according to Embodiment 2 (corresponding to the damage information detection system 600) comprises: a refrigeration cycle information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle information acquired from a refrigeration cycle device 40 having an indoor unit 400 fixed inside the building and an outdoor unit 410 fixed outside the building; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a reference range for the data for each piece of refrigeration cycle information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information indicating that a disaster has occurred at the location where the refrigeration cycle device 40 is installed; a determination unit 76 that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; and a notification unit 97 that notifies the content of the notification determined by the determination unit 76. With this configuration, the information processing system according to Embodiment 2 achieves the same effects as described in Embodiment 1.

[0115] Furthermore, the information processing device according to Embodiment 2 (corresponding to the damage information detection device 70) includes: disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is installed; a receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that receives disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 40 is installed, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a value indicating a reference range for the data for each piece of refrigeration cycle device information; a determination unit 76 that determines the content of the notification by estimating the damage information of the refrigeration cycle device 40 and the inside of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are included in the reference range stored in the storage unit; and a transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that transmits a signal to a notification unit 97 that notifies the content of the notification determined by the determination unit 76. With this configuration, the information processing device according to Embodiment 2 has the same effects as those described in Embodiment 1.

[0116] Furthermore, the information processing method according to Embodiment 2 includes a first step in which, when disaster information indicating that a disaster has occurred is issued, the determination unit 76 estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is included in the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), and determines the content of the notification; and a second step in which the notification unit 97 notifies the content of the notification determined in the first step. With this configuration, the information processing device according to Embodiment 2 has the same effects as those described in Embodiment 1.

[0117] Furthermore, the program according to Embodiment 2, when disaster information notifying that a disaster has occurred is issued, causes the computer to execute the following steps: firstly, when disaster information is issued indicating that a disaster has occurred, the program determines whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 76 estimates the damage information of the refrigeration cycle device 40 and the inside of the building 200, and determines the content of the notification; and secondly, the notification unit 97 notifies the content of the notification determined in the first step. With this configuration, the program according to Embodiment 2 achieves the same effects as those described in Embodiment 1.

[0118] Furthermore, the information processing system according to Embodiment 2 (corresponding to the damage information detection system 600) has an additional configuration in which the refrigeration cycle device information includes occupancy determination information that determines whether there are people inside the building 200, and when the receiving unit (corresponding to the server-side transmitting / receiving unit 25) receives evacuation information for the location where the refrigeration cycle device 40 is installed, and the occupancy determination information indicates that there are people inside the building 200, the notification unit 97 notifies evacuation information that there are people inside the room. This additional configuration gives the information processing system according to Embodiment 2 the effect of being able to generate evacuation information due to disasters without burdening the user.

[0119] Furthermore, the information processing method and program according to Embodiment 2 have an additional configuration in which the refrigeration cycle device information includes occupancy determination information that determines whether there are people inside the building 200, and when the receiving unit (corresponding to the server-side transmitting / receiving unit 25) receives evacuation information for the location where the refrigeration cycle device 40 is installed, and the occupancy determination information indicates that there are people inside the building 200, the notification unit 97 notifies evacuation information that there are people inside the room. This additional configuration gives the information processing method and program according to Embodiment 2 the effect of being able to generate evacuation information due to disasters without burdening the user.

[0120] In Embodiment 2, the presence or absence of people around the indoor unit is detected by a motion sensor, but this is not the only possible configuration. Any configuration that can detect the presence or absence of people within the building where the indoor unit of the refrigeration cycle system is installed is acceptable. For example, a thermal imaging sensor, an ultrasonic sensor, or an optical sensor may be used. A configuration that measures a person's heart rate using a non-contact millimeter-wave radar may also be used, or a configuration that obtains accurate occupancy information by tracing a person's movements over time may also be used.

[0121] Furthermore, in Embodiment 2, the motion sensor is a sensor provided on the indoor unit, but is not limited to this. For example, it may be a hardware interface that acquires signals from a device paired with the air conditioner.

[0122] Furthermore, while Embodiment 2 involves a configuration where the notification unit of a mobile terminal emits an alert sound, the system is not limited to this. For example, the indoor unit may emit an alert sound. This configuration has the effect of appropriately disseminating evacuation information to people who need to evacuate.

[0123] Embodiment 3. The damage information detection system 700 according to Embodiment 3 will now be described. Compared to Embodiment 1, the damage information detection system 700 according to Embodiment 3 differs in the content of pre-registration performed by the user before starting to use the system, the processing performed by the damage information detection device 80, and the notification content notified by the notification unit 107. The configuration, excluding the content of pre-registration performed by the user before starting to use the system, the processing performed by the damage information detection device 80, and the notification content notified by the notification unit 107, is the same as in Embodiment 1, so its explanation will be omitted.

[0124] In Embodiment 3, the user pre-registers using a mobile terminal 110 before starting to use the system. Pre-registration involves registering information about the address of the building 200, as well as registering information about each home appliance installed inside the building 200 and the installation height of each home appliance. Specifically, the registration of each home appliance involves entering the product name of the home appliance into the mobile terminal 110. Examples of home appliances to be registered include televisions, landline telephones, and washing machines. Specifically, the registration of the installation height of each home appliance involves entering the height from the floor where each home appliance will be installed into the mobile terminal. Since the indoor unit 400 of the refrigeration cycle device 40 is generally installed on the ceiling or on a wall near the ceiling, pre-registration of the installation height is not performed. The pre-registered information is stored in the damage information detection device side storage unit 67. For home appliances, the damage information detection device side storage unit 67 stores each home appliance information and its installation height in association. Furthermore, the damage information detection device side storage unit 67 stores product information, which is information related to the product, for the indoor unit 400 of the refrigeration cycle device 40.

[0125] The determination unit 86 of the damage information detection device 80 determines the content of the notification to be notified by the notification unit 107. When the determination unit 86 receives disaster information from the server 20, it determines whether the refrigeration cycle device information is within the reference range of data stored in the damage information detection device side storage unit 67. Based on this determination, the determination unit 86 estimates the damage information for the refrigeration cycle device 40 and the damage information for the interior of the building 200, and determines the content of the notification. More specifically, the determination unit 86 uses one piece of refrigeration cycle device information from the received refrigeration cycle device information as primary reference data, and if it determines that the primary reference data is not included in the reference range, it determines that the damage information for the refrigeration cycle device 40 cannot be determined. Furthermore, if the determination unit 86 determines that the primary reference data is included in the reference range, it determines whether the other refrigeration cycle device information is included in the reference range determined by the value of the primary reference data.

[0126] Furthermore, if the damage information received from the server 20 includes flood damage information, the determination unit 86 estimates the extent of flooding of the home appliances and calculates the amount of damage by comparing the installation height of the pre-registered home appliances with the flood damage information. Disaster information related to disasters that cause flooding damage, such as storm surges, heavy rain, floods, or tsunamis, includes flood disaster information, which is information about the height of the flooding. Flood disaster information is information that indicates the height of the flooding, such as flood depth information or elevation information of the flooded area. More specifically, if the flood height included in the flood damage information is higher than the installation height of a certain home appliance, it is estimated that the home appliance has been flooded. Also, if the installation height of a certain home appliance is higher than the flood height, it is estimated that the home appliance has not been flooded. Furthermore, if the determination unit 86 determines that one or more of the refrigeration cycle device 40 and home appliances have been damaged, it is estimated that there is damage information for the interior of the building 200. The amount of flood damage is calculated from the prices of the pre-registered products. This configuration allows for a quick calculation of damages if home appliances are damaged by flooding. Furthermore, since the indoor unit 400 is installed on the ceiling and is less likely to be damaged by flooding, the system does not compare the installation height with the flood height, and only calculates the amount of damage.

[0127] Figure 13 is a flowchart showing the processing performed by the damage information detection device included in the damage information detection system 700 according to Embodiment 3. Figure 14 shows the flood inundation estimation processing and flood damage amount calculation processing for each home appliance according to Embodiment 3, and more specifically, it is a flowchart that explains step S305 in Figure 13 in detail. The processing performed by the damage information detection device 80 will be explained using Figures 13 and 14. The processing of steps S301 to S302 is the same as the processing of steps S101 to S102 in Embodiment 1, so the explanation will be omitted.

[0128] Step S303 is performed after the processing in step S302. In step S303, the determination unit 86 determines whether disaster information has been acquired from the server-side transmitting / receiving unit 25. Step S303 ends when the determination unit 86 determines whether the conditions are met.

[0129] If it is determined in step S303 that no disaster information has been acquired (step S303, No), the damage information detection device side transmitting / receiving unit 55 performs step S301.

[0130] Step S304 is performed if it is determined in step S303 that disaster information has been acquired (step S303, Yes). In step S304, the decision unit 86 determines whether the disaster information acquired in step S303 includes flood damage information. Step S304 ends when the decision unit 86 determines whether the conditions are met.

[0131] Step S305 is performed if it is determined in step S304 that flood damage information has been obtained (step S304, Yes). In step S305, flood damage estimation and calculation of the amount of flood damage for each household appliance are performed. More specifically, the processing in step S305 is the same as the processing in steps S311 to S316, as shown in Figure 14. The processing in steps S311 to S316 will be explained below.

[0132] Step S311 is performed after the processing in step S304. In step S311, the damage information detection device side transmitting / receiving unit 55 obtains the flood height from the server side transmitting / receiving unit 25. Once the flood height is obtained, the processing in step S311 is terminated.

[0133] Step S312 is performed after the processing in step S311. In step S312, the determination unit 86 acquires information that links the home appliance information and the installation height of the home appliance, which are stored in the damage information detection device side storage unit 67. Once the home appliance information and installation height have been acquired, the process in step S312 is terminated.

[0134] Step S313 is performed after the processing in step S312. In step S313, the determination unit 86 determines whether there are any home appliances whose installation height is lower than the flood level, as determined in step S312. Step S313 ends when the determination unit 86 determines whether the condition is met.

[0135] Step S314 is performed if, in step S313, it is determined that there are household appliances whose installation height is lower than the flood level (step S313, Yes). In step S314, the determination unit 86 estimates that the building 200 has suffered flood damage. Step S314 ends when it is estimated that the building has suffered flood damage.

[0136] Step S315 is performed if, in step S313, it is determined that there are no electrical appliances whose installation height is lower than the flood level (step S315, No). In step S315, the determination unit 86 estimates that the building 200 has not suffered flood damage. Step S315 ends when it is estimated that the building has not suffered flood damage.

[0137] Step S316 is performed after the processing in step S314. In step S316, the determination unit 86 calculates the amount of flood damage. More specifically, the determination unit 86 calculates the amount of flood damage using the appliance information of the appliances whose installation height was determined to be lower than the flood height in step S313. The appliance information is obtained from the damage information detection device side storage unit 67. The determination unit 86 obtains the price of the appliance information and calculates the amount of flood damage from the price of the product.

[0138] When the processing in step S315 or step S316 is completed, the processing in step S305 is completed.

[0139] Step S306 is performed if it is determined in step S304 that flood damage information has not been acquired (step S304, No), or after the processing in step S305. In step S306, the determination unit 86 determines the content of the notification to the user. The determination of the notification content is performed by estimating the damage information of the refrigeration cycle device 40, the damage information of the home appliances inside the building 200, and the damage information inside the building 200 from the aforementioned primary and secondary determinations. In Embodiment 3, in addition to damage estimation, the amount of damage is also calculated. The amount of damage is estimated using the pre-registered product information of the indoor unit 400 and the home appliance information when it is estimated that the refrigeration cycle device 40 or the home appliances have been damaged. The product information of the indoor unit 400 and the home appliance information are acquired from the damage information detection device side storage unit 67. In step S306, once the notification content is determined, the process ends.

[0140] Step S307 is performed after the processing in step S306. In step S307, the damage information detection device side transmitting / receiving unit 55 transmits a signal to the mobile terminal 110 to notify it of the notification content determined in steps S305 and S306. In step S307, the processing is completed when the signal is transmitted to the mobile terminal 110.

[0141] After the processing in step S307, the damage information detection device side transmitting / receiving unit 55 performs step S301.

[0142] Figure 14 shows an example of a screen where damage information is notified to the notification unit 107 of a mobile terminal 110 included in the damage information detection system 700 according to Embodiment 3. Using Figure 14, the method of notifying the user of damage information in the damage information detection system 700 will be explained.

[0143] As shown in Figure 14, in Embodiment 3, when notifying the user of damage information, the notification unit 107 of the mobile terminal 110 has different notification content in the housing damage information display unit 382 compared to Embodiment 1. In addition, the notification unit 107 has a damage amount display unit 391.

[0144] The housing damage information display unit 382 displays the damage information, which is the notification content determined by the determination unit 86. Specifically, if the housing damage information display unit 382 determines that the refrigeration cycle device 40 has been damaged, it displays "Air conditioner damage present," and if it determines that the air conditioner has not been damaged, it displays "Air conditioner damage absent." In addition, if the determination unit 86 determines that it is impossible to determine, the housing damage information display unit 382 displays "Air conditioner damage impossible to determine."

[0145] The residential damage information display unit 382 displays information not only about air conditioner damage but also about damage to other home appliances. Specifically, if the determination unit 86 determines that home appliances installed inside the building 200 have been damaged by flooding, it displays "damage present," and if it determines that they have not been damaged by flooding, it displays "no damage."

[0146] Furthermore, if one or more home appliances are found to be damaged, it is assumed that there is also damage to the house, and the display shows "Damage to house information." This is because if the refrigeration cycle unit 40 is damaged, or if home appliances installed inside the building 200 are damaged by flooding, it is assumed that the house is also damaged. In addition, if the housing damage information display unit 382 determines that there is no damage to the refrigeration cycle unit 40 and that there is no flood damage to the home appliances, it is assumed that there is no damage to the house, and the display shows "No damage to house information." Furthermore, if the determination unit 86 determines that it is impossible to determine whether the refrigeration cycle unit 40 is damaged, the housing damage information display unit 382 displays "Undetermined" for both housing damage information and air conditioner damage.

[0147] The damage amount display unit 391 displays the damage amount to the refrigeration cycle unit 40 and the damage amount to home appliances that are estimated to have been damaged by flooding. The damage amount is determined from pre-registered home appliance information. The damage amount display unit 391 displays the damage amount for each home appliance. In addition, the damage amount display unit 391 displays the total damage amount along with the damage amount for each home appliance. The disaster information display unit 370 and the evacuation information display unit 371 are the same as in Embodiment 1, so their explanation is omitted.

[0148] The damage information detection system 700 according to Embodiment 3 estimates the extent of flood damage to home appliances by comparing the flood level with the installation height of the home appliances. This configuration allows the damage information detection system 700 according to Embodiment 3 to quickly calculate the amount of damage when flood damage occurs.

[0149] As described above, the information processing system according to Embodiment 3 (corresponding to the damage information detection system 700) comprises: a refrigeration cycle information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle information acquired from a refrigeration cycle device 40 having an indoor unit 400 fixed inside the building and an outdoor unit 410 fixed outside the building; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a reference range for the data for each piece of refrigeration cycle information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information notifying that a disaster has occurred at the location where the refrigeration cycle device 40 is installed; a determination unit 86 that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; and a notification unit 107 that notifies the content of the notification determined by the determination unit 86. With this configuration, the information processing system according to Embodiment 3 achieves the same effects as described in Embodiment 1.

[0150] Furthermore, the information processing device according to Embodiment 3 (corresponding to the damage information detection device 80) includes: disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is installed; a receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that receives disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 40 is installed, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a value indicating a reference range for the data for each piece of refrigeration cycle device information; a determination unit 86 that determines the content of the notification by estimating the damage information of the refrigeration cycle device 40 and the inside of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are included in the reference range stored in the storage unit; and a transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that transmits a signal to a notification unit 107 that notifies the content of the notification determined by the determination unit 86. With this configuration, the information processing device according to Embodiment 3 has the same effects as those described in Embodiment 1.

[0151] Furthermore, the information processing method according to Embodiment 3 includes a first step in which, when disaster information indicating the occurrence of a disaster is issued, the determination unit 86 estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is included in the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), and determines the content of the notification; and a second step in which the notification unit 107 notifies the content of the notification determined in the first step. With this configuration, the information processing device according to Embodiment 3 achieves the same effects as those described in Embodiment 1.

[0152] Furthermore, the program according to Embodiment 3, when disaster information notifying that a disaster has occurred is issued, causes the computer to execute the following steps: firstly, when disaster information is issued indicating that a disaster has occurred, the program determines whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 86 estimates the damage information of the refrigeration cycle device 40 and the inside of the building 200, and determines the content of the notification; and secondly, the notification unit 107 notifies the content of the notification determined in the first step. With this configuration, the program according to Embodiment 3 achieves the same effects as those described in Embodiment 1.

[0153] Furthermore, the information processing system according to Embodiment 3 (corresponding to the damage information detection system 700) has an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores product information that identifies the refrigeration cycle device 40. When it is determined that the refrigeration cycle device 40 has been damaged, the determination unit 86 determines the amount of damage to the refrigeration cycle device 40 from the product information, and the notification unit 107 notifies the amount of damage. This additional configuration gives the information processing system according to Embodiment 3 the effect of being able to quickly calculate the amount of damage when the refrigeration cycle device has been damaged.

[0154] Furthermore, the information processing system according to Embodiment 3 (corresponding to the damage information detection system 700) has an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores appliance information that identifies appliances installed in the rooms of the building 200 and the installation height of the appliances associated with the appliance information, the receiving unit (corresponding to the server side transmitting / receiving unit 25) obtains the flood height in the area including the building 200 if the disaster information includes flood damage information, the determination unit 86 determines the amount of damage to the appliances from the appliance information stored in the storage unit whose installation height is lower than the flood height, and the notification unit 107 notifies the amount of damage. This additional configuration gives the information processing system according to Embodiment 3 the effect of being able to quickly calculate the amount of damage when flood damage occurs.

[0155] Furthermore, the information processing device according to Embodiment 3 (corresponding to the damage information detection device 80) has an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores product information that identifies the refrigeration cycle device 40. When it is determined that the refrigeration cycle device 40 has been damaged, the determination unit 86 determines the amount of damage to the refrigeration cycle device 40 from the product information, and the transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) transmits a signal including the amount of damage to the notification unit. This additional configuration gives the information processing device according to Embodiment 3 the effect of being able to quickly calculate the amount of damage when the refrigeration cycle device has been damaged.

[0156] Furthermore, the information processing device according to Embodiment 3 (corresponding to the damage information detection device 80) has an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores appliance information that identifies appliances installed in the rooms of the building 200 and the installation height of the appliances associated with the appliance information, the receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) obtains the flood height in the area including the building 200 from an external server if the disaster information includes flood damage information, the determination unit 86 determines the amount of damage to the appliances from the appliance information stored in the storage unit whose installation height is lower than the flood height, and the transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) transmits a signal including the amount of damage to the notification unit. This additional configuration gives the information processing system according to Embodiment 3 the effect of being able to quickly calculate the amount of damage when flood damage occurs.

[0157] Furthermore, the information processing method and program according to Embodiment 3 have an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores product information that identifies the refrigeration cycle device 40. If it is determined that the refrigeration cycle device 40 has been damaged, in the first step, the determination unit 86 determines the amount of damage to the refrigeration cycle device 40 from the product information, and in the second step, the notification unit 107 notifies the amount of damage. This additional configuration gives the information processing method and program according to Embodiment 3 the effect of being able to quickly calculate the amount of damage when the refrigeration cycle device has been damaged.

[0158] Furthermore, the information processing method and program according to Embodiment 3 has an additional configuration in which the storage unit (corresponding to the damage information detection device side storage unit 67) stores appliance information that identifies appliances installed in the rooms of the building 200 and the installation height of the appliances associated with the appliance information, and the receiving unit (corresponding to the server side transmitting and receiving unit 25) acquires the flood height in the area including the building 200 if the disaster information includes flood damage information, and in the first step the determination unit 86 determines the amount of damage to the appliances from the appliance information stored in the storage unit whose installation height is lower than the flood height, and in the second step the notification unit 107 notifies the amount of damage. With this additional configuration, the information processing method and program according to Embodiment 3 has the effect of being able to quickly calculate the amount of damage when flood damage occurs.

[0159] In Embodiment 3, pre-registration is performed by registering information regarding the building's address, information on each home appliance in the building, and the installation height of each home appliance, but this is not limited to this. For example, the layout of the house may be registered, and home appliances for each room may be registered. This is because flood damage is thought to occur in each room.

[0160] Furthermore, while Embodiment 3 involves acquiring the flood level first, followed by acquiring the appliance information and installation height, the system is not limited to this configuration. It may also involve acquiring the appliance information and installation height first, followed by acquiring the flood level.

[0161] Furthermore, in Embodiment 3, the damage amount display unit is configured to display both the damage amount related to home appliances and the damage amount related to the refrigeration cycle equipment, but it is not limited to this configuration. It may also be configured to display only the damage amount related to home appliances.

[0162] Furthermore, in Embodiment 3, the damage amount display unit is configured to display the damage amount for each home appliance and the total damage amount, but it is not limited to this. It may also display only the damage amount for each home appliance, or it may be configured to display only the total damage amount.

[0163] Furthermore, while Embodiment 3 uses the price of the product itself as the home appliance information, it is not limited to this. For example, the system could be configured so that the user enters the year of purchase or the year the home appliance was installed when pre-registering, and this information could be used. In that case, the longer the home appliance is installed, the less damage is incurred.

[0164] Furthermore, while Embodiment 3 assumes only flood damage, it is not limited to this. For example, it may be a configuration that calculates the amount of damage caused by lightning strikes. In that case, the disaster information related to lightning strikes includes information on the location of the lightning strike, and the information on the location of the building is compared with the information on the location of the lightning strike. If it is determined that lightning has struck a location including a building, it is estimated that all equipment inside the building has been damaged, and the amount of damage is calculated.

[0165] Furthermore, in Embodiment 3, the storage unit on the damage information detection device side stores data relating home appliance information and installation height to each other, but the system is not limited to this configuration. The server-side storage unit may also store data relating home appliance information and installation height to each other.

[0166] Embodiment 4. The damage information detection system 800 according to Embodiment 4 will now be described. The damage information detection system 800 according to Embodiment 4 differs from Embodiment 1 in that it not only notifies the notification unit 37 but also controls the refrigeration cycle device 120. Except for the configuration for controlling the refrigeration cycle device 120, it is the same as Embodiment 1, so the explanation will be omitted.

[0167] If the damage detection system 800 determines that the refrigeration cycle unit 120 has been damaged, it sets the operation of the refrigeration cycle unit 120 to a disaster mode that differs from the normal operation. Examples of disaster mode include disabling one or more functions such as cooling, dehumidification, or heating, stopping operation or disabling operation, or controlling the refrigeration cycle unit 120 to reduce the fan speed of the outdoor ventilation unit 105 to a lower level than normal. This configuration can suppress secondary damage caused by damage or malfunction of the refrigeration cycle unit 120, and also allows for the limited use of the refrigeration cycle unit 120 even in the event of a disaster.

[0168] Figure 16 is a block diagram showing the functional configuration of the damage information detection system 800 according to Embodiment 4. The functional configuration of the damage information detection system 800 will be explained using Figure 16.

[0169] The hardware configuration of the damage information detection system 800 differs from that of the first embodiment in that the processing performed by the determination unit 96 is different. Furthermore, the damage information detection system 800 differs in that it includes a refrigeration cycle device side transmitting / receiving unit 46. Also, the hardware configuration of the damage information detection system 800 differs from that of the first embodiment in that the configuration of the indoor unit control unit 590 and the outdoor unit control unit 591 is different. The hardware configuration, excluding the processing performed by the determination unit 96 and the configuration of the refrigeration cycle device side transmitting / receiving unit 46, the indoor unit control unit 590, and the outdoor unit control unit 591, is the same as that of the damage information detection system 800, and therefore its explanation is omitted.

[0170] The decision unit 96 determines the content to be notified by the notification unit 37 and the control command to the refrigeration cycle device 120. The determination of the content to be notified by the notification unit 37 is the same as in Embodiment 1, so the explanation is omitted. The decision unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a different disaster mode than usual. The decision unit 96 is implemented by the processor 51 and memory 52 of the damage information detection device 50.

[0171] The refrigeration cycle unit-side transceiver 46 acquires refrigeration cycle unit information from the outdoor information acquisition unit 450 and the indoor information acquisition unit 460 and transmits it to the damage information detection device 130. The refrigeration cycle unit-side transceiver 46 also receives a signal from the damage information detection device-side transceiver 55 that includes a control command determined by the determination unit 96. The refrigeration cycle unit-side transceiver 46 transmits the received signal, including the control command, to the indoor unit control unit 590 and the outdoor unit control unit 591. More specifically, if the received control command is a control command relating to the indoor unit 900, the refrigeration cycle unit-side transceiver 46 transmits the signal, including the control command, to the indoor unit control unit 590. If the received control command is a control command relating to the outdoor unit 910, the refrigeration cycle unit-side transceiver 46 transmits the signal, including the control command, to the outdoor unit control unit 591. The refrigeration cycle unit-side transceiver 46 is implemented by the hardware interface 43 of the refrigeration cycle unit 120.

[0172] The indoor unit control unit 590 and the outdoor unit control unit 591 receive signals including control commands determined by the determination unit 96. When the indoor unit control unit 590 receives a signal including a control command for the indoor unit 900, it controls the indoor unit 900 according to the control command. Similarly, when the outdoor unit control unit 591 receives a signal including a control command for the outdoor unit 910, it controls the outdoor unit 410 according to the control command.

[0173] Figure 17 is a flowchart showing the processing performed by the damage information detection device 130 included in the damage information detection system 800 according to Embodiment 4. The processing performed by the damage information detection device 130 will be explained using Figure 17. Steps S401 to S405 are the same as the processing in steps S101 to S105 in Embodiment 1, so their explanation will be omitted.

[0174] Step S406 is performed after the processing in step S405. In step S406, the damage information detection device side transmitting / receiving unit 55 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a different mode than normal in the event of a disaster. For example, the determination unit 96 sets the rotation speed of the fan in the outdoor blower 105 to half of the normal operating speed. In step S406, the process ends when a signal is transmitted to the mobile terminal.

[0175] After the processing in step S406, the damage information detection device side transmitting / receiving unit 55 performs step S401.

[0176] As described above, the information processing system according to Embodiment 4 (corresponding to the damage information detection system 800) comprises: a refrigeration cycle information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle information acquired from a refrigeration cycle device 120 having an indoor unit 900 fixed inside the building 200 and an outdoor unit 910 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a value indicating a reference range for the data for each piece of refrigeration cycle information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information indicating that a disaster has occurred at the location where the refrigeration cycle device 120 is installed; a determination unit 96 that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device 120 and the inside of the building 200 by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 96. With this configuration, the information processing system according to Embodiment 4 achieves the same effects as those described in Embodiment 1.

[0177] Furthermore, the information processing device according to Embodiment 4 (corresponding to the damage information detection device 130) includes: disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 120, which has an indoor unit 900 fixed inside the building 200 and an outdoor unit 910 fixed outside the building 200, is installed; a receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that receives disaster information that notifies that a disaster has occurred at the location where a refrigeration cycle device 120 is installed, and refrigeration cycle device information acquired from the refrigeration cycle device 120; a storage unit (corresponding to the damage information detection device side storage unit 57) that stores a value indicating a reference range for the data for each piece of refrigeration cycle device information; a determination unit 96 that determines the content of the notification by estimating the damage information of the refrigeration cycle device 120 and the inside of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are included in the reference range stored in the storage unit; and a transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that transmits a signal to a notification unit 37 that notifies the content of the notification determined by the determination unit 96. With this configuration, the information processing device according to Embodiment 4 achieves the same effects as those described in Embodiment 1.

[0178] Furthermore, the information processing method according to Embodiment 4 includes a first step in which, when disaster information indicating the occurrence of a disaster is issued, the determination unit 96 estimates the damage information of the refrigeration cycle device 120 and the interior of the building 200 by determining whether the refrigeration cycle device information acquired from the refrigeration cycle device 120, which has an indoor unit 900 fixed inside the building 200 and an outdoor unit 910 fixed outside the building 200, is included in the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), and determines the content of the notification; and a second step in which the notification unit 37 notifies the content of the notification determined in the first step. With this configuration, the information processing method according to Embodiment 4 has the same effects as those described in Embodiment 1.

[0179] Furthermore, the program according to Embodiment 4 causes the computer to execute the following steps when disaster information is issued to notify that a disaster has occurred: firstly, when disaster information is issued to notify that a disaster has occurred, the program determines whether the refrigeration cycle device information acquired from the refrigeration cycle device 120, which has an indoor unit 900 fixed inside the building 200 and an outdoor unit 910 fixed outside the building 200, is data that falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 96 estimates the damage information of the refrigeration cycle device 120 and the inside of the building 200, and determines the content of the notification; and secondly, the notification unit 37 notifies the content of the notification determined in the first step. With this configuration, the program according to Embodiment 4 produces the same effects as those described in Embodiment 1.

[0180] Furthermore, the information processing system according to Embodiment 4 (corresponding to the damage information detection system 800) further includes, as an additional configuration, an indoor unit control unit 590 that controls the indoor unit 900 and an outdoor unit control unit 591 that controls the outdoor unit 910. If the acquired refrigeration cycle device information is data that does not fall within the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a predetermined disaster mode that is different from the normal mode. With this additional configuration, the information processing system according to Embodiment 4 can suppress secondary damage due to damage or failure of the refrigeration cycle device 120, and also has the effect of allowing the refrigeration cycle device 120 to be used in a limited manner even in the event of a disaster.

[0181] Furthermore, the information processing system according to Embodiment 4 (corresponding to the damage information detection system 800) includes, as an additional configuration, at least one of the following modes for use during a disaster: a control that disables one or more of the cooling, dehumidifying, or heating functions; a control that stops operation or disables operation; or a control that suppresses the fan rotation speed of the outdoor ventilation unit 105 to a level lower than normal. This additional configuration provides the information processing system according to Embodiment 4 with the effect of being able to operate the refrigeration cycle device in a limited manner in response to a disaster.

[0182] Furthermore, in the information processing method and program according to Embodiment 4, in the first step, if the acquired refrigeration cycle device information is data that does not fall within the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 57), the determination unit 96 transmits a signal to the indoor unit control unit 590 and the outdoor unit control unit 591 to change to a predetermined disaster mode that is different from the normal mode. With this additional configuration, the information processing method and program according to Embodiment 4 can suppress secondary damage due to damage or failure of the refrigeration cycle device 120, and also has the effect of allowing the refrigeration cycle device 120 to be used in a limited manner even in the event of a disaster.

[0183] Furthermore, the information processing method and program according to Embodiment 4 includes, as an additional configuration, at least one of the following as the mode during a disaster: a control that disables one or more of the cooling, dehumidifying, or heating functions; a control that stops operation or disables operation; or a control that suppresses the fan rotation speed of the outdoor blower 105 to a level lower than normal. This additional configuration provides the information processing method and program according to Embodiment 4 with the effect of being able to operate the refrigeration cycle system in a limited manner in response to a disaster.

[0184] In Embodiment 4, if it is determined that damage has occurred to the refrigeration cycle system, the refrigeration cycle system is controlled according to a predetermined control command, but this is not limited to this. For example, the determination unit may change the control command depending on the type of disaster information acquired.

[0185] Embodiment 5. The damage information detection system 1000 according to Embodiment 5 will now be described. Compared to Embodiment 1, the damage information detection system 1000 according to Embodiment 5 differs in the method of estimating damage information in the refrigeration cycle device 40 performed by the determination unit 106. More specifically, in Embodiment 5, the presence or absence of damage information in the refrigeration cycle device 40 is estimated using a trained model created with AI (Artificial Intelligence). The determination unit 106 in Embodiment 5 comprises a learning device 140, a damage information detection device side storage unit 170, and an inference device 190. This configuration allows for more accurate estimation of damage information. The configuration, excluding the method of estimating damage information, is the same as in Embodiment 1, so its explanation will be omitted.

[0186] Figure 18 is a diagram showing the configuration of the learning device 140 and the damage information detection device side storage unit 170 built into the damage information detection device 180 in the damage information detection system 1000 according to Embodiment 5. The configuration of the learning device 140 and the damage information detection device side storage unit 170 will be explained using Figure 18.

[0187] The learning device 140 comprises a first data acquisition unit 150 and a model generation unit 160. The first data acquisition unit 150 acquires learning refrigeration cycle device information as learning data. The learning refrigeration cycle device information is the refrigeration cycle device information when no damage has occurred to the refrigeration cycle device 40. For example, the learning refrigeration cycle device information is the voltage value of the fan in the outdoor blower 105, the temperature of the refrigerant discharged from the compressor 102, the temperature of the refrigerant in the piping between the pressure reducing device 103 and the outdoor heat exchanger 104, and the voltage value of the fan in the indoor blower 202 when no damage has occurred to the refrigeration cycle device 40.

[0188] The model generation unit 160 learns the reference range of refrigeration cycle device information acquired from the refrigeration cycle device 40 based on training data created based on the training refrigeration cycle device information output from the first data acquisition unit 150. In other words, it generates a trained model that infers the reference range of refrigeration cycle device information acquired by the refrigeration cycle device 40 from the training refrigeration cycle device information of the damage information detection system 1000. Here, the training data is training refrigeration cycle device information. Specifically, the model generation unit 160 generates a model for classifying (clustering) training refrigeration cycle device information when the refrigeration cycle device 40 is not damaged and training refrigeration cycle device information when the refrigeration cycle device 40 is damaged.

[0189] The model generation unit 160 can use any known learning algorithm, such as supervised learning, unsupervised learning, or reinforcement learning. As an example, we will explain the case where the K-means clustering method, which is an unsupervised learning method, is applied. Unsupervised learning is a method in which the learning device 140 learns features from training data that does not contain results (labels).

[0190] The model generation unit 160 learns a reference range for the refrigeration cycle device information obtained from the refrigeration cycle device 40 by so-called unsupervised learning, for example, according to a grouping method using the K-means method.

[0191] K-means clustering is a non-hierarchical clustering algorithm that uses the mean of the clusters to classify a given number of clusters into k groups.

[0192] Specifically, the K-means algorithm works as follows: First, each data point xi is randomly assigned to a cluster. Next, the center Vj of each cluster is calculated based on the assigned data. Then, the distance between each xi and each Vj is calculated, and xi is reassigned to the cluster with the closest center. Finally, if the cluster assignments for all xi remain unchanged after the above process, or if the amount of change falls below a predetermined threshold, the algorithm is deemed to have converged and the process is terminated.

[0193] In this disclosure, the reference range of refrigeration cycle device information acquired from the refrigeration cycle device 40 is learned by so-called unsupervised learning, according to the learning data created based on the learning refrigeration cycle device information acquired by the first data acquisition unit 150.

[0194] The model generation unit 160 generates and outputs a trained model by performing the training described above.

[0195] The damage information detection device's storage unit 170 stores the trained model output from the model generation unit 160.

[0196] Figure 19 is a flowchart of the learning process of the learning device in Embodiment 5. The learning process of the learning device 140 will be explained using Figure 19.

[0197] In step S501, the first data acquisition unit 150 acquires learning refrigeration cycle device information. Once the learning refrigeration cycle device information is acquired, the process in step S501 is terminated.

[0198] Step S502 is performed after the processing in step S501. In step S502, the model generation unit 160 learns the reference range of refrigeration cycle device information acquired from the refrigeration cycle device 40 using so-called unsupervised learning, according to the training data created based on the training refrigeration cycle device information acquired in step S501, and generates a trained model. Once the trained model is generated, the process in step S502 is terminated.

[0199] Step S503 is performed after the processing in step S502. In step S503, the damage information detection device side storage unit 170 stores the trained model generated in step S502. Once the trained model is stored, the processing in step S503 is terminated.

[0200] Figure 20 is a diagram showing the configuration of the inference device 190 related to the damage information detection system 1000. The inference device 190 comprises a second data acquisition unit 250 and an inference unit 260.

[0201] The second data acquisition unit 250 acquires refrigeration cycle equipment information and disaster information.

[0202] The inference unit 260 infers a reference range for refrigeration cycle device information obtained using a trained model stored in the damage information detection device side storage unit 170. That is, when disaster information is acquired, the refrigeration cycle device information acquired by the second data acquisition unit 250 is input to this trained model to infer which cluster the refrigeration cycle device information belongs to, and the presence or absence of damage information for the refrigeration cycle device 40 can be output as an inference result. More specifically, the inference unit 260 determines whether the refrigeration cycle device information input to the trained model belongs to a cluster where the refrigeration cycle device 40 has been damaged, or to a cluster where the refrigeration cycle device 40 has not been damaged. Then, if the refrigeration cycle device 40 belongs to a cluster where it has been damaged, the inference unit 260 infers that the refrigeration cycle device 40 has been damaged, assuming that the refrigeration cycle device information is not included in the reference range. On the other hand, if the refrigeration cycle device 40 belongs to a cluster where it has not been damaged, the inference unit 260 infers that the refrigeration cycle device 40 has not been damaged, assuming that the refrigeration cycle device information is included in the reference range.

[0203] In this way, the inference unit 260 outputs to the notification unit 37 of the damage information detection system 1000 whether or not there is damage information in the refrigeration cycle device 40, obtained based on the refrigeration cycle device information and disaster information.

[0204] Figure 21 is a flowchart of the inference process of the inference device 190 in the damage information detection system 1000 according to Embodiment 5. The inference process performed by the inference device 190 will be explained using Figure 21.

[0205] In step S511, the second data acquisition unit 250 acquires refrigeration cycle equipment information and disaster information. Once the refrigeration cycle equipment information and disaster information have been acquired, the process in step S511 is terminated.

[0206] Step S512 is performed after the processing in step S511. In step S512, the inference unit 260 obtains a trained model from the damage information detection device side storage unit 170, inputs refrigeration cycle device information into the obtained trained model, and determines whether or not there is damage information in the refrigeration cycle device 40. Step S512 is terminated when the refrigeration cycle device information is input into the trained model.

[0207] Step S513 is performed after the processing in step S512. In step S513, the damage information detection device side transmitting / receiving unit 55 transmits a signal to the mobile terminal 30 to notify it of the presence or absence of damage information in the refrigeration cycle device 40, which was obtained using the learned model acquired in step S512. In step S513, the processing ends when the signal is transmitted to the mobile terminal 30.

[0208] As described above, the information processing system according to Embodiment 5 (corresponding to the damage information detection system 1000) comprises: a refrigeration cycle information acquisition unit (corresponding to the outdoor information acquisition unit 450 and the indoor information acquisition unit 460) that acquires refrigeration cycle information acquired from a refrigeration cycle device 40 having an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 170) that stores a reference range for the data for each piece of refrigeration cycle information; a receiving unit (corresponding to the server side transmitting / receiving unit 25) that receives disaster information that notifies that a disaster has occurred at the location where the refrigeration cycle device 40 is installed; a determination unit 106 that, when the receiving unit receives disaster information, estimates damage information for the refrigeration cycle device 40 and inside the building 200 by determining whether the acquired refrigeration cycle information is included in the reference range stored in the storage unit, and determines the content of the notification; and a notification unit 37 that notifies the content of the notification determined by the determination unit 106. With this configuration, the information processing system according to Embodiment 5 achieves the same effects as those described in Embodiment 1.

[0209] Furthermore, the information processing device according to Embodiment 5 (corresponding to the damage information detection device 130) includes: disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is installed; a receiving unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that receives disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle device 40 is installed, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200; a storage unit (corresponding to the damage information detection device side storage unit 170) that stores values ​​indicating a reference range for the data for each piece of refrigeration cycle device information; a determination unit 106 that determines the content of the notification by estimating the damage information of the refrigeration cycle device 40 and the inside of the building 200 by determining whether the disaster information received by the receiving unit and the received refrigeration cycle device information are included in the reference range stored in the storage unit; and a transmission unit (corresponding to the damage information detection device side transmitting / receiving unit 55) that transmits a signal to a notification unit 37 that notifies the content of the notification determined by the determination unit 106. With this configuration, the information processing device according to Embodiment 5 achieves the same effects as those described in Embodiment 1.

[0210] Furthermore, the information processing method according to Embodiment 5 includes a first step in which, when disaster information indicating the occurrence of a disaster is issued, the determination unit 106 estimates damage information for the refrigeration cycle device 40 and the interior of the building 200 by determining whether the refrigeration cycle device information acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, is included in the reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 170), and determines the content of the notification; and a second step in which the notification unit 37 notifies the content of the notification determined in the first step. With this configuration, the information processing method according to Embodiment 5 has the same effects as those described in Embodiment 1.

[0211] Furthermore, the program according to Embodiment 5 causes the computer to execute the following steps when disaster information indicating that a disaster has occurred is issued: firstly, when disaster information indicating that a disaster has occurred is issued, the program determines whether the data acquired from the refrigeration cycle device 40, which has an indoor unit 400 fixed inside the building 200 and an outdoor unit 410 fixed outside the building 200, falls within a reference range stored in the storage unit (corresponding to the damage information detection device side storage unit 170), the determination unit 106 estimates the damage information of the refrigeration cycle device 40 and the inside of the building 200, and determines the content of the notification; and secondly, the notification unit 37 notifies the computer of the content of the notification determined in the first step. With this configuration, the program according to Embodiment 5 achieves the same effects as those described in Embodiment 1.

[0212] Furthermore, the information processing system according to Embodiment 5 (corresponding to the damage information detection system 1000) has an additional configuration in which the reference range is determined by a trained model estimated from training refrigeration cycle information, which is refrigeration cycle information when no damage has occurred to the refrigeration cycle device 40. With this configuration, the information processing system according to Embodiment 5 can estimate damage information with higher accuracy.

[0213] Furthermore, in the information processing device according to Embodiment 5 (corresponding to the damage information detection device 130), as an additional configuration, the reference range is determined by a trained model estimated from training refrigeration cycle information, which is refrigeration cycle information when no damage has occurred to the refrigeration cycle device 40. With this configuration, the information processing device according to Embodiment 5 can estimate damage information with higher accuracy.

[0214] Furthermore, the information processing method and program according to Embodiment 5 have an additional configuration in which the reference range is determined by a trained model estimated from training refrigeration cycle information, which is refrigeration cycle information when no damage has occurred to the refrigeration cycle device 40. With this configuration, the information processing method and program according to Embodiment 5 can estimate damage information with higher accuracy.

[0215] In Embodiment 5, we described a case where unsupervised learning is applied to the learning algorithm used by the model generation unit and the inference unit, but this is not the only possible case. In addition to unsupervised learning, reinforcement learning, supervised learning, or semi-supervised learning can also be applied to the learning algorithm.

[0216] Furthermore, the learning algorithm used in the learning unit can be deep learning, which learns to extract the features themselves, or other known methods.

[0217] Furthermore, when implementing unsupervised learning in Embodiment 5, it is not limited to non-hierarchical clustering using the k-means method described above; any other known method capable of clustering is acceptable.

[0218] Furthermore, the model generation unit may learn whether or not there is damage information in the refrigeration cycle device 40 according to the training data created for multiple damage information detection systems. The model generation unit may acquire training data from multiple damage information detection systems used in the same area, or it may learn whether or not there is damage information in the refrigeration cycle device using training data collected from multiple damage information detection systems operating independently in different areas. It is also possible to add or remove damage information detection systems that collect training data from the target system at any time. In addition, a training device that has learned damage information in the refrigeration cycle device for one damage information detection system may be applied to another damage information detection system, and the system may retrain and update its knowledge of whether or not there is damage information in the refrigeration cycle device for that other damage information detection system.

[0219] Furthermore, in Embodiment 5, the learning device and the inference device are built into the damage information detection device, but this is not limited to this configuration. For example, the learning device and the inference device may be separate devices, or they may reside on a cloud server.

[0220] Furthermore, while Embodiment 5 uses only learning refrigeration cycle device information to determine the reference range of refrigeration cycle device information, the system is not limited to this configuration. For example, it may also be configured to acquire learning damage information linked to the learning refrigeration cycle device information, thereby learning different reference ranges for refrigeration cycle device information depending on the disaster information.

[0221] Furthermore, while Embodiment 5 determines the presence or absence of flooding by comparing the flood level with the installation height of the home appliances, it is not limited to this configuration. For example, the elevation of the building itself above sea level may also be pre-registered and taken into consideration.

[0222] Although preferred embodiments have been described in detail above, the invention is not limited to the embodiments described above, and various modifications and substitutions can be made to the embodiments described above without departing from the scope of the claims. [Explanation of Symbols]

[0223] 20 Server, 21 Processor, 22 Memory, 23 Hardware Interface, 24 Storage, 25 Server-side Transceiver, 26 Server-side Memory Unit, 30 Mobile Terminal, 33 Hardware Interface, 34 Operating Device, 35 Terminal-side Transceiver, 36 Display Device, 37 Notification Unit, 38 Operating Unit, 40 Refrigeration Cycle Device, 41 Processor, 42 Memory, 43 Hardware Interface, 45 Refrigeration Cycle Device-side Transmitter, 46 Refrigeration Cycle Device-side Transceiver, 50 Damage Information Detection Device, 51 Processor, 52 Memory, 53 Hardware Interface, 54 Storage, 55 Damage Information Detection Device-side Transceiver, 56 Determination Unit, 57 Damage Information Detection Device-side Memory Unit, 60 Damage Information Detection Device, 62 Memory, 66 Determination Unit, 67 Damage Information Detection Device-side Memory Unit, 70 Damage Information Detection Device, 76 Determination Unit, 80 Damage Information Detection Device, 86 Determination Unit, 90 Mobile terminal, 96 Decision unit, 97 Notification unit, 100 Damage information detection system, 101 Four-way valve, 102 Compressor, 103 Pressure reducing device, 104 Outdoor heat exchanger, 105 Outdoor blower, 106 Decision unit, 107 Notification unit, 110 Mobile terminal, 120 Refrigeration cycle device, 130 Damage information detection device, 140 Learning device, 150 First data acquisition unit, 160 Model generation unit, 170 Damage information detection device side storage unit, 180 Damage information detection device, 190 Inference device, 200 Building, 201 Indoor heat exchanger, 202 Indoor blower, 250 Second data acquisition unit, 260 Inference unit, 300 Network, 301 Piping, 370 Disaster information display unit, 371 Evacuation information display unit, 372 Housing damage information display unit, 382 Residential damage information display unit, 390; Evacuation status display unit, 391; Damage amount display unit, 400; Indoor unit, 410; Outdoor unit, 440; First temperature sensor, 441; Second temperature sensor, 442; First voltage sensor, 443; Second voltage sensor, 450; Outdoor information acquisition unit, 460; Indoor information acquisition unit, 490; Indoor unit control unit, 491; Outdoor unit control unit, 500; Damage information detection system, 550; Human presence sensor, 590; Indoor unit control unit, 591; Outdoor unit control unit, 600; Damage information detection system, 700; Damage information detection system, 800; Damage information detection system, Indoor unit, 900; Outdoor unit, 910; Damage information detection system, 1000.

Claims

1. A refrigeration cycle information acquisition unit acquires refrigeration cycle information obtained from a refrigeration cycle system having an indoor unit fixed inside a building and an outdoor unit fixed outside the building, A storage unit that stores the reference range of data for each of the aforementioned refrigeration cycle device information, A receiving unit that receives disaster information indicating that a disaster has occurred at the location where the aforementioned refrigeration cycle device is installed, When the receiving unit receives disaster information, the determination unit determines whether the acquired refrigeration cycle information falls within a reference range stored in the storage unit, thereby estimating damage information to the refrigeration cycle and the interior of the building, and determining the content of the notification. A notification unit that notifies the notification content determined by the decision unit, Equipped with, The aforementioned refrigeration cycle device information includes two or more types of information, wherein the information of one type of refrigeration cycle device is designated as primary reference data, and the information other than the primary reference data is designated as secondary reference data. The determination unit determines whether the secondary reference data is included in the respective reference ranges if the primary reference data is included in the reference range stored in the storage unit, and if there is any secondary reference data that is not included in the reference range, it determines that the refrigeration cycle device is damaged. Information processing system.

2. A refrigeration cycle information acquisition unit that acquires refrigeration cycle information obtained from a refrigeration cycle system having an indoor unit fixed inside the interior of a building and an outdoor unit fixed outside the building, A storage unit that stores the reference range of data for each of the aforementioned refrigeration cycle device information, A receiving unit that receives disaster information indicating that a disaster has occurred at the location where the aforementioned refrigeration cycle device is installed, When the receiving unit receives disaster information, the determination unit determines whether the acquired refrigeration cycle information falls within a reference range stored in the storage unit, thereby estimating damage information to the refrigeration cycle and the interior of the building, and determining the content of the notification. A notification unit that notifies the notification content determined by the decision unit, An indoor unit control unit that controls the indoor unit, An outdoor unit control unit that controls the aforementioned outdoor unit, Equipped with, If the acquired refrigeration cycle device information is data that does not fall within the reference range stored in the storage unit, the determination unit transmits a signal to the indoor unit control unit and the outdoor unit control unit to change to a predetermined disaster mode that is different from the normal mode. The aforementioned disaster response mode includes control that reduces the fan speed of the outdoor ventilation system to a level lower than normal. Information processing system.

3. The refrigeration cycle device information includes outdoor information indicating information about the space in which the outdoor unit is installed. The information processing system according to claim 1 or 2.

4. The outdoor unit comprises a compressor, an outdoor heat exchanger, an outdoor air blower for blowing outdoor air to the outdoor heat exchanger, and a pressure reducing device. The outdoor information includes at least one of the following: the temperature of the refrigerant discharged from the compressor, the voltage value of the motor in the outdoor blower, and the temperature of the refrigerant in the piping connecting the pressure reducing device and the outdoor heat exchanger. The information processing system according to claim 3.

5. The storage unit stores product information that identifies the refrigeration cycle device, If it is determined that the refrigeration cycle device has been damaged, the determination unit determines the amount of damage to the refrigeration cycle device from the product information. The notification unit notifies the amount of damages. The information processing system according to claim 1.

6. The memory unit stores appliance information that identifies appliances to be installed in the room of the building, and the installation height of the appliances associated with the appliance information. If the disaster information includes flood damage information, the receiving unit will acquire the flood height in the area including the building. The determination unit determines the amount of damage to the home appliance from the home appliance information stored in the memory unit, where the corresponding installation height is lower than the flood height. The notification unit notifies the amount of damages. The information processing system according to claim 5.

7. The refrigeration cycle device information includes occupancy determination information for determining whether there is a person inside the building, If the receiving unit receives evacuation information at the location where the refrigeration cycle device is installed, and the occupancy determination information indicates that there are people inside the building, the notification unit shall notify evacuation information indicating that there are people inside the building. The information processing system according to claim 1 or 2.

8. The reference range is determined by a trained model estimated from training refrigeration cycle information, which is the refrigeration cycle information when no damage has occurred to the refrigeration cycle device. The information processing system according to claim 1 or 2.

9. Disaster information that notifies that a disaster has occurred at a location where a refrigeration cycle system having an indoor unit fixed inside a building and an outdoor unit fixed outside the building is installed, and a receiving unit that receives refrigeration cycle system information acquired from the refrigeration cycle system, A storage unit that stores values ​​indicating the reference range of data for each of the aforementioned refrigeration cycle device information, A determination unit determines the content of a notification by estimating the damage information of the refrigeration cycle and the interior of the building by determining whether the disaster information received by the receiving unit and the received refrigeration cycle information are data that falls within the reference range stored in the storage unit, A transmitting unit transmits a signal to a notification unit that notifies the notification content determined by the determination unit, Equipped with, The aforementioned refrigeration cycle device information includes two or more types of information, wherein the information of one type of refrigeration cycle device is designated as primary reference data, and the information other than the primary reference data is designated as secondary reference data. The determination unit determines whether the secondary reference data is included in the respective reference ranges if the primary reference data is included in the reference range stored in the storage unit, and if there is any secondary reference data that is not included in the reference range, it determines that the refrigeration cycle device is damaged. Information processing device.

10. When disaster information is issued to notify that a disaster has occurred, the first step is to determine whether secondary reference data, which are other types of refrigeration cycle information, are included in the respective reference ranges, if one type of information, which is primary reference data, is included in the reference range stored in the storage unit, then the first step is to determine whether the secondary reference data, which are other types of refrigeration cycle information, are included in the respective reference ranges, if there is any secondary reference data that is not included in the reference range, then it is determined that the refrigeration cycle is damaged, and the content of the notification is determined. The second step involves the notification unit notifying the content of the notification determined in the first step, An information processing method having

11. When disaster information is issued to notify that a disaster has occurred, the first step is to determine whether secondary reference data, which are other types of refrigeration cycle information, are included in the respective reference ranges, if one type of information, which is primary reference data, is included in the reference range stored in the storage unit, then the first step is to determine whether the secondary reference data, which are other types of refrigeration cycle information, are included in the respective reference ranges, if there is any secondary reference data that is not included in the reference range, then the first step is to determine that the refrigeration cycle is damaged, and to determine the content of the notification, The second step involves the notification unit notifying the content of the notification determined in the first step, A program that causes a computer to execute something.

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