Information processing device, information processing method, program, and information processing system

Abstract

Provided is an information processing device (10) comprising: an acquiring unit (11) for acquiring biometric information relating to a user from a store terminal situated in a first store; and a control unit (12) for determining, on the basis of the user's biometric information acquired by the acquiring unit, whether the user is qualified to receive a benefit that is provided by the first store and that is selected in advance by the user using a membership service, and, if the user is qualified, for providing the benefit of the membership service.

Description

Information processing device, information processing method, computer-readable medium, and information processing system

[0001] The present disclosure relates to an information processing device, an information processing method, a computer-readable medium, and an information processing system.

[0002] Patent Document 1 discloses a technology that enables reservations and use of various facilities, including accommodation, leisure, various schools, and childcare / nursing care facilities, via the Internet.

[0003] Japanese Patent Application Laid-Open No. 2001-350868

[0004] However, the technology described in Patent Document 1 has a problem in that, for example, convenience may not be sufficient.

[0005] In view of the above-mentioned problems, an object of the present disclosure is to provide a technology that improves the convenience of member services.

[0006] In a first aspect of the present disclosure, an information processing device is provided that has: an acquisition unit that acquires a user's biometric information from a store terminal installed in a first store; and a control unit that determines, based on the user's biometric information acquired by the acquisition unit, whether the user is eligible to receive a benefit that the user has pre-selected using a membership service and that is offered at the first store, and if the user is eligible, provides the benefit in the membership service.

[0007] In addition, a second aspect of the present disclosure provides an information processing method that executes processing to acquire a user's biometric information from a store terminal installed in a first store, and based on the acquired user's biometric information, determine whether the user is eligible to receive a benefit that the user has pre-selected using a membership service and that is offered at the first store, and if the user is eligible, provide the benefit of the membership service.

[0008] In addition, in a third aspect of the present disclosure, a non-transitory computer-readable medium is provided that stores a program that causes a computer to execute a process that acquires a user's biometric information from a store terminal installed in a first store, determines whether the user is eligible to receive a benefit that the user has pre-selected using a membership service and that is offered at the first store based on the acquired user's biometric information, and if the user is eligible, provides the benefit in the membership service.

[0009] In addition, in a fourth aspect of the present disclosure, an information processing system is provided that has a store terminal installed in a first store and an information processing device, wherein the information processing device has an acquisition unit that acquires a user's biometric information from the store terminal installed in the first store, and a control unit that determines, based on the user's biometric information acquired by the acquisition unit, whether the user is eligible to receive a benefit that the user has pre-selected using a membership service and that is offered at the first store, and if the user is eligible, provides the benefit in the membership service.

[0010] According to one aspect, the convenience of member services can be improved.

[0011] FIG. 1 is a diagram showing an example of the configuration of an information processing device according to an embodiment. FIG. 2 is a diagram showing an example of the configuration of an information processing system according to an embodiment. FIG. 3 is a diagram showing an example of the hardware configuration of an information processing device and a store terminal according to an embodiment. FIG. 4 is a flowchart showing an example of reservation processing of the information processing system according to an embodiment. FIG. 5 is a diagram showing an example of a reservation DB according to an embodiment. FIG. 6 is a sequence diagram showing an example of processing when a customer visits a store of the information processing system according to an embodiment. FIG. 7 is a diagram showing an example of a user DB according to an embodiment. FIG. 8 is a diagram showing an example of a transaction target DB according to an embodiment.

[0012] The principles of the present disclosure will be described with reference to some exemplary embodiments. It should be understood that these embodiments are set forth for illustrative purposes only, to aid those skilled in the art in understanding and practicing the present disclosure, without implying any limitation on the scope of the present disclosure. The disclosure described herein can be implemented in various ways other than those described below. In the following description and claims, unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by those skilled in the art to which the present disclosure belongs. Hereinafter, embodiments of the present disclosure will be described with reference to the drawings.

[0013] (First Embodiment) <Configuration> The configuration of an information processing device 10 according to an embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing an example of the configuration of the information processing device 10 according to an embodiment. The information processing device 10 has an acquisition unit 11 and a control unit 12. These units may be realized by cooperation between one or more programs installed in the information processing device 10 and hardware such as a processor 101 and a memory 102 of the information processing device 10.

[0014] The acquisition unit 11 acquires the user's biometric information from a store terminal installed in the first store. The control unit 12 determines, based on the user's biometric information acquired by the acquisition unit, whether the user is eligible to receive a benefit offered at the first store that the user has preselected using the membership service, and if the user is eligible, the benefit is provided through the membership service. This allows, for example, a user to select in advance the benefit they want to use from among the membership benefits they own, and then use the benefit simply by undergoing biometric authentication or the like at the store. This reduces the hassle of, for example, the user having to obtain coupons or the like in advance and present them at the store, thereby improving the convenience of the membership service.

[0015] (Embodiment 2) Next, the configuration of an information processing system 1 according to an embodiment will be described with reference to FIG. 2. <System Configuration> FIG. 2 is a diagram illustrating an example of the configuration of an information processing system 1 according to an embodiment. In the example of FIG. 2, the information processing system 1 includes an information processing device 10. The information processing system 1 also includes a user terminal 20A, a user terminal 20B, and a user terminal 20C (hereinafter, when there is no need to distinguish between them, they will also be simply referred to as "user terminals 20"). The information processing system 1 also includes a store terminal 30A, a store terminal 30B, and a store terminal 30C (hereinafter, when there is no need to distinguish between them, they will also be simply referred to as "store terminals 30"). The store where store terminal 30A is installed will be referred to as store A, the store where store terminal 30A is installed will be referred to as store B, and the store where store terminal 30A is installed will be referred to as store C.

[0016] 2, the information processing devices 10, user terminals 20, and store terminals 30 are connected to each other so as to be able to communicate with each other via a network N. Note that the numbers of information processing devices 10, user terminals 20, and store terminals 30 are not limited to those in the example of FIG.

[0017] Examples of the network N include the Internet, a mobile communication system, a wireless local area network (LAN), a LAN, a bus, etc. Examples of the mobile communication system include a fifth generation mobile communication system (5G), a sixth generation mobile communication system (6G, Beyond 5G), a fourth generation mobile communication system (4G), a third generation mobile communication system (3G), etc.

[0018] The information processing device 10 may be, for example, a server, a cloud service, a personal computer, a smartphone, or the like. The information processing device 10 may provide a membership service to users (members), who are employees of a contracted company or the like, allowing them to reserve (pre-select or pre-apply for) services and products, or special offers related to services and products, at restaurants, lodgings, leisure activities, various schools, and the like. The membership service may also provide special offers, such as discounts using coupons, gifts, and priority entry. The information processing device 10 may also provide a service that allows users to pay for products or the like cashlessly when purchasing products or the like at a store where the store terminal 30 is installed. The information processing device 10 may also provide a service that allows users to pay for products or the like using points awarded to users by a company or the like for employee benefits or the like when purchasing products or the like at a store where the store terminal 30 is installed.

[0019] The user terminal 20 is, for example, a terminal owned by the user, such as a smartphone, tablet, or personal computer. In response to a user's operation, the user terminal 20 allows the user to view information about a transaction object, a store, etc., using the membership service provided by the information processing device 10. In addition, in response to a user's operation, the user terminal 20 makes a reservation for the transaction object, a store, etc., using the membership service provided by the information processing device 10. Note that when a transaction object is reserved using the membership service, the user may go to a specified store and purchase the reserved transaction object. In this case, payment for the transaction object may be made at the time of purchase at the store or at the time of reservation.

[0020] The store terminal 30 is, for example, a terminal such as a personal computer, tablet, or smartphone installed in a store. The store terminal 30 transmits, for example, identification information of a user who visits the store to the information processing device 10. The store terminal 30 also notifies, for example, the user of information received from the information processing device 10.

[0021] <Hardware Configuration> Fig. 3 is a diagram showing an example of the hardware configuration of the information processing device 10, the user terminal 20, and the store terminal 30 according to the embodiment. The information processing device 10 will be described below as an example, but the hardware configuration of the user terminal 20 and the store terminal 30 may also be similar to that of the information processing device 10. In the example of Fig. 3, the information processing device 10 (computer 100) includes a processor 101, a memory 102, and a communication interface 103. These components may be connected via a bus or the like. The memory 102 stores at least a portion of a program 104. The communication interface 103 includes an interface required for communication with other network elements.

[0022] When the program 104 is executed by the processor 101, memory 102, and other components in cooperation with each other, the computer 100 performs at least some of the processing of the embodiments of the present disclosure. The memory 102 may be of any type suitable for a local technology network. The memory 102 may be, by way of non-limiting example, a non-transitory computer-readable storage medium. The memory 102 may also be implemented using any suitable data storage technology, such as semiconductor-based memory devices, magnetic memory devices and systems, optical memory devices and systems, fixed memory, and removable memory. While only one memory 102 is shown in the computer 100, several physically distinct memory modules may be present in the computer 100. The processor 101 may be of any type. The processor 101 may include one or more of a general-purpose computer, a special-purpose computer, a microprocessor, a digital signal processor (DSP), and, by way of non-limiting example, a processor based on a multi-core processor architecture. The computer 100 may have multiple processors, such as application-specific integrated circuit chips time-slaved to a clock that synchronizes the main processor.

[0023] Embodiments of the present disclosure may be implemented in hardware or special purpose circuits, software, logic, or any combination thereof. Some aspects may be implemented in hardware, while other aspects may be implemented in firmware or software that may be executed by a controller, microprocessor, or other computing device.

[0024] The present disclosure also provides at least one computer program product tangibly stored on a non-transitory computer-readable storage medium. The computer program product includes computer-executable instructions, such as instructions included in program modules, that execute on a target real or virtual processor or device to perform the processes or methods of the present disclosure. Program modules include routines, programs, libraries, objects, classes, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The functionality of the program modules may be combined or divided among program modules as desired in various embodiments. The machine-executable instructions of the program modules may be executed in local or distributed devices. In a distributed device, the program modules may be located in both local and remote storage media.

[0025] The program code for executing the methods of the present disclosure may be written in any combination of one or more programming languages. These program codes may be provided to a processor or controller of a general-purpose computer, a special-purpose computer, or other programmable data processing apparatus. When the program code is executed by the processor or controller, the functions / acts in the flowcharts and / or implementing block diagrams are performed. The program code may be executed entirely on the machine, partly on the machine, as a stand-alone software package, partly on the machine and partly on a remote machine, or entirely on a remote machine or server.

[0026] The program can be stored and supplied to a computer using various types of non-transitory computer-readable media. Non-transitory computer-readable media include various types of tangible recording media. Examples of non-transitory computer-readable media include magnetic recording media, magneto-optical recording media, optical disk media, and semiconductor memory. Magnetic recording media include, for example, flexible disks, magnetic tapes, and hard disk drives. Magneto-optical recording media include, for example, magneto-optical disks. Optical disk media include, for example, Blu-ray discs, CD (Compact Disc)-ROM (Read Only Memory), CD-R (Recordable), and CD-RW (Rewritable). Semiconductor memory includes, for example, solid-state drives, mask ROM, PROM (Programmable ROM), EPROM (Erasable PROM), flash ROM, and RAM (Random Access Memory). The program may also be supplied to a computer by various types of temporary computer-readable media. Examples of temporary computer-readable media include electrical signals, optical signals, and electromagnetic waves. The temporary computer-readable medium can supply the program to the computer via a wired communication path such as an electric wire or an optical fiber, or via a wireless communication path.

[0027] <Processing> <<Reservation Processing>> Next, an example of processing at the time of reservation in the information processing device 10 according to the embodiment will be described with reference to Fig. 4 and Fig. 5. Fig. 4 is a sequence diagram showing an example of reservation processing in the information processing system 1 according to the embodiment. Fig. 5 is a diagram showing an example of a reservation DB 501 according to the embodiment.

[0028] In step S101, the user terminal 20 responds to a user operation on the user terminal 20 by transmitting a request to view information on the transaction object (goods or services; hereinafter, also referred to as "goods, etc." as appropriate), benefits related to the transaction object, or information on stores, etc., to the information processing device 10. Here, the user terminal 20 may be authenticated using a user ID and password and logged in to the member service of the information processing device 10, for example.

[0029] The user terminal 20 may acquire and display information from the information processing device 10 using, for example, a web browser or an application provided by the operator of the information processing device 10. In this case, a communication protocol such as HTTP (Hypertext Transfer Protocol) or HTTPS (Hypertext Transfer Protocol Secure) may be used for communication between the user terminal 20 and the information processing device 10.

[0030] Next, the information processing device 10 transmits content including information on the transaction object, benefits related to the transaction object, or store, etc., designated by the user, to the user terminal 20 (step S102). Next, the user terminal 20 displays a display screen based on the information received from the information processing device 10 (step S103). Next, in response to a user operation on the user terminal 20, the user terminal 20 transmits a reservation request for the transaction object, benefits related to the transaction object, or store, etc., to the information processing device 10 (step S104).

[0031] Next, the information processing device 10 reserves the transaction object, the benefit related to the transaction object, or the store, etc., designated by the user for the user (step S105). Here, the information processing device 10 may record information on the product, etc., reserved by the user in the reservation DB 501 of FIG.

[0032] 5 , reservation details and reserving user IDs are associated with reservation IDs and stored in the reservation DB 501. The reservation DB 501 may be stored in a storage device inside the information processing device 10 or in a storage device external to the information processing device 10.

[0033] The reservation ID is identification information for the reservation. The reservation details are information indicating the details of the reservation made by the user. The reservation details may include information such as the details of the benefits selected (specified) in advance by the user, the name of the store for which the user has made a reservation, the transaction object for which the user has made a reservation, and the period for which the service will be provided. The reservation user ID is the user ID of the user who made the reservation.

[0034] <<Processing when a user visits a store>> Next, an example of processing by the information processing device 10 according to the embodiment when a user visits a store will be described with reference to Figs. 6 to 8. Fig. 6 is a sequence diagram showing an example of processing by the information processing system 1 according to the embodiment when a user visits a store. Fig. 7 is a diagram showing an example of a user DB 701 according to the embodiment. Fig. 8 is a diagram showing an example of a transaction target DB 801 according to the embodiment. Below, an example will be described in which a user visits store A where a store terminal 30A is installed.

[0035] In step S201, the store terminal 30A transmits a reservation confirmation request to the information processing device 10. Here, the store terminal 30A may first capture an image (video or still image) of the user's face. Then, the store terminal 30A may transmit the reservation confirmation request including the store ID and the image of the user's face to the information processing device 10.

[0036] Next, the information processing device 10 (control unit 12) identifies the user (step S202). Here, the information processing device 10 may identify the user based on the facial information of the facial image received from the store terminal 30A and the facial information recorded in the user DB 701. Note that the information processing device 10 may identify the user using biometric information other than the face instead of or in addition to the facial information. In this case, the information processing device 10 may identify the user based on, for example, iris information, fingerprint information, palm print information, vein information, or the like.

[0037] 7 , user information, behavioral history, and face information are recorded in association with a user ID in a user DB 701. The user DB 701 may be recorded in a storage device inside the information processing device 10, or may be recorded in a storage device external to the information processing device 10. The information in the user DB 701 may be recorded in advance by an administrator of the information processing device 10, etc.

[0038] The user ID is user identification information. The user information is various information related to the user. The user information may include, for example, the user's name, address, gender, years of service, information about dependents, and bank account information for salary transfers. The behavioral history is the user's behavioral history in the membership service provided by the information processing device 10. The behavioral history may include, for example, information indicating at least one of reservation history, browsing history, search history, and history of specific settings for products, etc. in the membership service provided by the information processing device 10. The specific settings may include, for example, settings for registering products to favorites, bookmarks, likes, and shopping carts. The favorites, bookmarks, and likes may be functions that allow the user to access products, etc. specified by the user with fewer operations than usual (other products, etc.). The shopping cart may be a function that allows the user to list products, etc. that they want to purchase before purchasing them. The facial information is information related to the user's face. The facial information may include, for example, information indicating feature amounts calculated from the user's facial image.

[0039] Next, the information processing device 10 refers to the reservation DB 501 and determines whether the user is eligible to receive the benefit provided by store A (step S203). Here, the information processing device 10 may determine that the user is eligible if, for example, the user has used a membership service to reserve a benefit related to a product or the like sold by store A. Note that if the user is not eligible, the following processing does not need to be executed.

[0040] Next, the information processing device 10 grants benefits such as discounts, presents, and priority entrance to the user (step S204). This allows, for example, a user who makes a reservation using a membership service and then visits a store to receive benefits such as discounts. After making a reservation in advance, the user can use the benefits simply by verifying their identity at the store or facility using, for example, facial recognition. The information processing device 10 may also transmit information indicating benefits such as presents and priority entrance to the store terminal 30A. This allows a store clerk or other person who views the information to provide the user with benefits such as presents and priority entrance.

[0041] Next, the information processing device 10 refers to the user DB 701 and the transaction object DB 801 and identifies a second transaction object corresponding to the user's behavior history in the membership service and store A as a transaction object to be recommended to the user (step S205). In the example of FIG. 8, the transaction object DB 801 stores information on the transaction object type, store address, and business operator in association with the transaction object ID. The transaction object DB 801 may be stored in a storage device internal to the information processing device 10 or in a storage device external to the information processing device 10. The information in the transaction object DB 801 may be recorded in advance by an administrator of the information processing device 10, etc.

[0042] The transaction object ID is identification information for each product, etc. The transaction object type is the type of the transaction object. The transaction object type may include, for example, the name, model number, and attributes of the product, etc. The store address is the address or location (latitude, longitude) of the store selling the transaction object. The business operator is the business operator of the store selling the transaction object.

[0043] (Example of recommending products, etc. according to a store visited based on behavioral history) The information processing device 10 may recommend products, etc. according to a store visited based on behavioral history. As a result, for example, if a user who has set (registered) a specific sports gym as a favorite visits a restaurant, diet dishes supervised by the specific sports gym can be recommended. Also, for example, for a user who has reserved a specific dish at the store they visited, other dishes according to the specific dish can be recommended. Also, for example, if a user who has set (registered) a specific engagement ring sold by a certain business in their shopping cart visits a furniture store run by another business, furniture for the newlyweds can be recommended.

[0044] In this case, the information processing device 10 may, for example, identify, as recommended products, products related to products that the user has reserved, viewed, searched for, or specified among products of each transaction type sold at store A. In this case, the information processing device 10 may, for example, identify the related products based on a pre-set rule-based table. Furthermore, the information processing device 10 may, for example, identify the related products using AI (artificial intelligence) using deep learning or the like.

[0045] (Example of recommending products, etc., from a store located according to the store visited, based on behavioral history) The information processing device 10 may recommend products, etc., from a store located according to the store visited, based on behavioral history. As a result, for example, if a user who has a specific sports gym set as a favorite visits a restaurant in a hotel, it is possible to recommend another sports gym in the hotel that is different from the specific sports gym. Also, for example, if a user who has a specific engagement ring sold by a certain business in their shopping cart visits a furniture store run by another business, and a store selling the engagement ring is nearby, it is possible to recommend the engagement ring and the store.

[0046] In this case, the information processing device 10 may, for example, identify, as recommended products, products related to the product that the user has viewed, searched, or specified, from among products of each transaction type sold at stores located in a location corresponding to store A (for example, within 1 km of store A). In this case, the information processing device 10 may, for example, identify the related products based on a pre-set rule-based table. Furthermore, the information processing device 10 may, for example, identify the related products using AI using deep learning.

[0047] Next, the information processing device 10 transmits information indicating the trading object recommended to the user to the store terminal 30A (step S206). Next, the store terminal 30A makes a notification based on the received recommendation information (step S207).

[0048] <Modifications> The information processing device 10 may be a device contained in a single housing, but the information processing device 10 of the present disclosure is not limited to this. Each unit of the information processing device 10 may be realized, for example, by cloud computing configured with one or more computers. Furthermore, the information processing device 10 and the store terminal 30 may be realized by an integrated device. Such information processing devices 10 are also included in examples of the "information processing device" of the present disclosure.

[0049] The present disclosure is not limited to the above-described embodiment, and can be modified as appropriate within the scope of the present disclosure.

[0050] Some or all of the above embodiments may be described as, but are not limited to, the following supplementary notes. (Supplementary Note 1) An information processing device comprising: an acquisition unit that acquires biometric information of a user from a store terminal installed in a first store; and a control unit that determines, based on the user's biometric information acquired by the acquisition unit, whether the user is eligible to receive a benefit that the user has pre-selected by using a membership service and that is provided at the first store, and provides the benefit in the membership service if the user is eligible. (Supplementary Note 2) The information processing device described in Supplementary Note 1, wherein the control unit transmits to the store terminal information indicating a second transaction object corresponding to the user's behavior history in the membership service and the first store. (Supplementary Note 3) The user's behavior history in the membership service includes at least one of the user's reservation history, browsing history, search history, and history of specific settings made in the membership service. The information processing device described in Supplementary Note 2. (Supplementary Note 4) The information processing device described in Supplementary Note 2 or 3, wherein the second transaction object is a transaction object sold at the first store. (Supplementary Note 5) The information processing device according to Supplementary Note 2 or 3, wherein the second object of transaction is an object of transaction sold at a second store located according to the location of the first store. (Supplementary Note 6) The information processing device according to Supplementary Note 2 or 3, wherein the information for identifying the user includes an image of the user's face. (Supplementary Note 7) An information processing method that executes a process of acquiring biometric information of a user from a store terminal installed in a first store, determining, based on the acquired biometric information of the user, whether or not the user is eligible to receive a benefit that the user has pre-selected by using a membership service and that is offered at the first store, and if the user is eligible, providing the benefit of the membership service.(Supplementary Note 8) A non-transitory computer-readable medium storing a program that causes a computer to execute a process of acquiring a user's biometric information from a store terminal installed in a first store, determining whether the user is eligible to receive a benefit that the user has pre-selected by using a membership service and that is offered at the first store based on the acquired user's biometric information, and providing the benefit in the membership service if the user is eligible. (Supplementary Note 9) An information processing system comprising: a store terminal installed in a first store; and an information processing device, wherein the information processing device has: an acquisition unit that acquires the user's biometric information from the store terminal installed in the first store; and a control unit that determines whether the user is eligible to receive a benefit that the user has pre-selected by using a membership service and that is offered at the first store based on the acquired user's biometric information, and providing the benefit in the membership service if the user is eligible. (Supplementary Note 10) The control unit transmits information indicating a second object of transaction corresponding to the user's behavior history in the membership service and the first store to the store terminal.

[0051] REFERENCE SIGNS LIST 1 Information processing system 10 Information processing device 11 Acquisition unit 12 Control unit 20 User terminal 30 Store terminal

Claims

1. an acquisition unit that acquires biometric information of a user from a store terminal installed in a first store; a control unit that determines whether or not the user is eligible to receive a benefit that is provided at the first store and that is preselected by the user by using a membership service based on the biometric information of the user acquired by the acquisition unit, and provides the benefit in the membership service if the user is eligible; An information processing device having the above configuration.

2. The control unit transmits, to the store terminal, information indicating a second transaction object corresponding to the action history of the user in the membership service and the first store. The information processing device according to claim 1 .

3. The user's behavior history in the membership service includes at least one of the user's reservation history, browsing history, search history, and history of specific settings in the membership service. The information processing device according to claim 2 .

4. The second transaction object is a transaction object sold at the first store.

4. The information processing device according to claim 2 or 3.

5. The second transaction object is a transaction object sold at a second store located at a position corresponding to the position of the first store.

4. The information processing device according to claim 2 or 3.

6. The information identifying the user includes an image of the user's face.

4. The information processing device according to claim 2 or 3.

7. Acquire biometric information of the user from a store terminal installed in a first store; determining whether or not the user is eligible to receive a benefit that is provided at the first store and that is pre-selected by the user using a membership service based on the acquired biometric information of the user, and providing the user with the benefit in the membership service if the user is eligible; An information processing method for performing processing.

8. Acquire biometric information of the user from a store terminal installed in a first store; determining whether or not the user is eligible to receive a benefit that is provided at the first store and that is pre-selected by the user using a membership service based on the acquired biometric information of the user, and providing the user with the benefit in the membership service if the user is eligible; A program that causes a computer to carry out processing.

9. The system includes a store terminal installed in a first store and an information processing device, The information processing device includes: an acquisition unit that acquires biometric information of a user from a store terminal installed in a first store; a control unit that determines whether or not the user is eligible to receive a benefit that is provided at the first store and that is a benefit preselected by the user using a membership service based on the biometric information of the user acquired by the acquisition unit, and provides the benefit in the membership service if the user is eligible. Information processing system.

10. The control unit transmits, to the store terminal, information indicating a second transaction object corresponding to the action history of the user in the membership service and the first store. The information processing system according to claim 9.