Information processing method, information processing device, and computer program

Abstract

A server 30 comprises a community action information acquisition unit 32, a determination unit 36, and an output unit 40. The community action information acquisition unit 32 acquires information about a decarbonization action implemented by a community related to a user, the information being transmitted from an input device 22. The determination unit 36 determines a decarbonization action to be recommended to the user, on the basis of the information about the decarbonization action implemented by the community. The output unit 40 outputs information about the recommended decarbonization action determined by the determination unit 36 to a user terminal 12.

Description

Information processing method, information processing device, and computer program

[0001] The present disclosure relates to data processing technology, and more particularly to an information processing method, an information processing device, and a computer program.

[0002] As a technology for reducing carbon dioxide emissions throughout society, for example, Patent Document 1 describes a technology that calculates the amount of carbon dioxide emissions deemed to have been emitted by a user based on the user's behavioral history, and notifies the user of information regarding the calculated carbon dioxide emissions.

[0003] Japanese Patent Application Laid-Open No. 2023-102659

[0004] As described in Patent Literature 1, even if a user is notified of their own carbon dioxide emissions, they tend to neglect efforts to reduce their carbon dioxide emissions (hereinafter also referred to as "decarbonization actions"), and it is therefore a challenge to encourage users to continue their efforts to take decarbonization actions. One objective of the present disclosure is to provide a technology that supports the continuation of efforts to take decarbonization actions.

[0005] In order to solve the above problem, an information processing method of one embodiment of the present disclosure performs the following: an information processing device acquires information regarding decarbonization actions being implemented by a community related to a user, determines decarbonization actions recommended to the user based on the information regarding the decarbonization actions being implemented by the community, and outputs information about the recommended decarbonization actions to the user.

[0006] Another aspect of the present disclosure is also an information processing method, which includes: an information processing device acquiring information on decarbonization actions being implemented by a community related to a user; determining decarbonization actions to be recommended to the user based on the information on the decarbonization actions being implemented by the community; and outputting information on the recommended decarbonization actions to the community.

[0007] Yet another aspect of the present disclosure is an information processing device including: an acquisition unit that acquires information on decarbonization actions being implemented by a community related to a user; a determination unit that determines decarbonization actions to be recommended to the user based on the information on the decarbonization actions being implemented by the community; and an output unit that outputs the information on the recommended decarbonization actions to the user.

[0008] Any combination of the above components, or any conversion of the expression of the present disclosure between a system, a computer program, a recording medium on which a computer program is recorded, etc., is also valid as an aspect of the present disclosure.

[0009] The technology disclosed herein can support continued efforts toward decarbonization.

[0010] Fig. 1 is a diagram showing the configuration of a decarbonization action support system of a first embodiment. Fig. 2 is a flowchart showing the operation of a server of the first embodiment. Fig. 3 is a diagram showing the configuration of a decarbonization action support system of a second embodiment. Fig. 4 is a flowchart showing the operation of a server of the second embodiment.

[0011] The subject of the device or method disclosed herein includes a computer. The computer executes a program to realize the functions of the subject of the device or method disclosed herein. The computer includes, as its main hardware configuration, a processor that operates according to the program. The type of processor is not important as long as it can realize the functions by executing the program. The processor is composed of one or more electronic circuits, including a semiconductor integrated circuit (IC) or a large-scale integration (LSI). The electronic circuits may be integrated into a single chip or may be provided on multiple chips. The multiple chips may be integrated into a single device or may be provided on multiple devices. The program may be recorded on a non-transitory recording medium such as a computer-readable read-only memory (ROM), an optical disk, or a hard disk drive, or on a temporary storage medium such as a computer-readable random access memory (RAM). The program may be stored in advance on a recording medium, or may be supplied to a recording medium or storage medium via a wide area communication network including the Internet.

[0012] Previously, technologies have been proposed to notify users of their carbon dioxide emissions based on their behavioral history. However, even if users are notified of their own carbon dioxide emissions, because it is based on individual activities, it is not very effective in motivating or motivating them to take action to reduce their carbon dioxide emissions, and it often does not lead to continuous efforts by users to take decarbonization actions.

[0013] Therefore, in the present embodiment, the decarbonization action recommended to the user is determined based on the decarbonization actions being implemented in the user's community (in other words, the decarbonization actions implemented by community members). It is known that people behave differently as individuals and as a group. For example, while a user's actions tend to depend on their own thoughts when viewed on an individual basis, when viewed on a community basis, where the user is a member, they are more likely to develop a sense of responsibility or mission, foster smooth communication, and achieve team goals, leading to increased motivation. Therefore, as described above, even when users attempt to take actions to reduce their carbon dioxide emissions, if goals are set based on individual activities, the recommendations tend to depend on their own thoughts and are less likely to lead to motivation or increased motivation. On the other hand, by focusing on the user's community as in the present invention and determining the user's decarbonization action based on the decarbonization actions being implemented in the community, the user may develop a desire to contribute to the community as a member, thereby ultimately supporting the user's continued efforts to engage in decarbonization. The decarbonization actions in the present embodiment include, for example, recycling, energy conservation (such as electricity saving), trash collection, and composting.

[0014] Furthermore, the communities in the embodiments are communities related to the user, and include communities to which the user himself / herself belongs and communities to which the user is indirectly related via family, friends, etc. Examples of communities to which the user himself / herself belongs include hobby circles (such as car enthusiast communities), communities for the company where the user works, and neighborhood associations. Examples of communities to which the user is indirectly related via family, friends, etc. include the PTA (Parent-Teacher Association) or family association of the kindergarten or elementary school to which the user belongs, or communities connected through the user's pets. Note that family members may live together or separately.

[0015] <First embodiment> Fig. 1 shows the configuration of a decarbonization action support system 10 according to a first embodiment. The decarbonization action support system 10 is an information processing system in which a plurality of devices operate in cooperation with each other. The decarbonization action support system 10 includes a user terminal 12, an input device 18, an input device 22, a storage unit 26, and a server 30. The devices in the decarbonization action support system 10 are connected to each other via a communication network including a LAN, a WAN, the Internet, etc.

[0016] 1 includes a block diagram showing the functional blocks of each device in the decarbonization action support system 10. Each block shown in the block diagram in this specification can be realized in hardware terms by elements such as a computer processor (CPU, etc.), memory, electronic circuits, and mechanical devices, and in software terms by a computer program, etc., but here, functional blocks realized by the cooperation of these elements are depicted. Therefore, it will be understood by those skilled in the art that these functional blocks can be realized in various ways by combining hardware and software.

[0017] The user terminal 12 is an information terminal operated by a user. The user terminal 12 may be a PC, a smartphone, or a tablet terminal. The user terminal 12 includes a display control unit 14 and a display unit 16. The display unit 16 includes, for example, a liquid crystal display or an organic EL display. The display control unit 14 displays various information including text and images on the display unit 16. For example, the display control unit 14 displays information transmitted from the server 30 (such as recommended decarbonization action information described below) on the display unit 16.

[0018] The input device 18 is an information processing device that inputs user behavior information to the server 30. The user behavior information is information resulting from a user's current or past behavior and is information indicating the user's current or past behavior. The user behavior information in the first embodiment may include decarbonization behaviors performed by the user.

[0019] The input device 18 includes a user behavior information transmission unit 20. The user behavior information transmission unit 20 transmits user behavior information to the server 30 in response to a request from the server 30, or autonomously or periodically. The input device 18 may be a home appliance such as a lighting device, a refrigerator, or an air conditioner. The input device 18 may also be a device that collects and manages user behavior information from multiple devices. Furthermore, the functions of the input device 18 may be incorporated into the user terminal 12.

[0020] The input device 22 is an information processing device that inputs community behavior information to the server 30. The community behavior information is information resulting from current or past behavior of a community (community members) related to the user, and is information indicating current or past behavior of the community (community members). The community behavior information in the first embodiment may include decarbonization actions taken by the community (community members). The decarbonization actions taken by the community may include the results of decarbonization actions taken in the past and plans and goals for decarbonization actions to be taken in the future.

[0021] The input device 22 includes a community behavior information transmission unit 24. The community behavior information transmission unit 24 transmits community behavior information to the server 30 in response to a request from the server 30, or autonomously or periodically. The input device 22 may be a device that collects and manages community behavior information from multiple devices (e.g., information terminals of each member of the community).

[0022] The storage unit 26 stores data that is referenced or updated by the server 30. The function of the storage unit 26 may be included in the server 30.

[0023] The server 30 is an information processing device that presents recommended decarbonization actions to the user, and can also be considered a decarbonization action support device. In the embodiment, the server 30 is a server installed in the cloud, but as a variant, it may be a home server installed in the user's home. Furthermore, the functions of the server 30 may be incorporated into equipment (e.g., a HEMS controller) installed in the user's home. Furthermore, the functions of the server 30 may be incorporated into the user terminal 12.

[0024] The server 30 includes a community behavior information acquisition unit 32, a user behavior information acquisition unit 34, a determination unit 36, a generation unit 38, and an output unit 40. A computer program implementing the functions of these multiple functional blocks may be installed in the storage of the server 30. The processor of the server 30 may perform the functions of these multiple functional blocks by reading this computer program into main memory and executing it.

[0025] The community behavior information acquisition unit 32 acquires the community behavior information transmitted from the input device 22. As described above, the community behavior information may include information on decarbonization behaviors implemented by communities related to the user (hereinafter also referred to as “related communities”).

[0026] The user behavior information acquisition unit 34 acquires the user behavior information transmitted from the input device 18. As described above, the user behavior information may include information regarding the decarbonization behavior that the user is performing.

[0027] The determination unit 36 ​​determines a decarbonization action to be recommended to the user based on information on the decarbonization actions implemented by the related communities indicated by the community action information. In the first embodiment, the determination unit 36 ​​determines a decarbonization action that the user has not yet implemented from among one or more decarbonization actions implemented by the related communities as the decarbonization action to be recommended to the user.

[0028] The generation unit 38 generates information indicating the decarbonization actions recommended to the user (hereinafter also referred to as "recommended decarbonization action information") determined by the determination unit 36. The recommended decarbonization action information may include content encouraging the user to implement the recommended decarbonization action (for example, "Let's work on saving electricity").

[0029] The output unit 40 outputs the recommended decarbonization action information to the user. In the first embodiment, the output unit 40 transmits the recommended decarbonization action information to the user terminal 12.

[0030] 2 is a flowchart showing the operation of the server 30 according to the first embodiment. Hereinafter, the operation of the decarbonization action support system 10 according to the first embodiment will be described with reference to FIG.

[0031] In the first embodiment, application software that supports a user's decarbonization actions (hereinafter also referred to as the "decarbonization action support app") is installed on the input device 18. The user inputs information about one or more related communities related to the user (e.g., identification information such as a name) into the decarbonization action support app. The decarbonization action support app transmits information about one or more related communities related to the user to the input device 18 in response to a user operation or periodically. The user behavior information transmission unit 20 of the input device 18 transmits information about one or more related communities related to the user to the server 30 in response to a request from the server 30 or periodically. The user behavior information acquisition unit 34 of the server 30 acquires the information about one or more related communities transmitted from the input device 18 (S10).

[0032] The user inputs information indicating the decarbonization actions that the user has taken into the decarbonization action support app. The decarbonization action support app transmits information indicating the decarbonization actions that the user has taken to the input device 18 in response to the user's operation or periodically. The input device 18 collects user action information indicating the decarbonization actions that the user has taken. The user action information transmission unit 20 of the input device 18 transmits one or more pieces of user action information to the server 30 in response to a request from the server 30 or periodically. The user action information acquisition unit 34 of the server 30 acquires the one or more pieces of user action information transmitted from the input device 18 (S11).

[0033] The input device 22 collects community behavior information indicating decarbonization actions taken by communities related to the user. The community behavior information sending unit 24 of the input device 22 sends one or more pieces of community behavior information to the server 30 in response to a request from the server 30 or periodically. The community behavior information acquiring unit 32 of the server 30 may request the input device 22 to send the community behavior information related to the user's related communities acquired in S10, and the community behavior information sending unit 24 of the input device 22 may send the one or more pieces of community behavior information related to the user's related communities to the server 30 in response to the request. The community behavior information acquiring unit 32 of the server 30 acquires the one or more pieces of community behavior information sent from the input device 22 (S12).

[0034] The determination unit 36 ​​of the server 30 determines, from among the decarbonization actions being carried out by the related communities indicated by the community behavior information acquired in S12, those decarbonization actions that do not correspond to the decarbonization actions being carried out by the user indicated by the user behavior information acquired in S11 (i.e., decarbonization actions that the user has not yet carried out), as decarbonization actions to recommend to the user (S13).

[0035] The generation unit 38 of the server 30 generates recommended decarbonization action information indicating the decarbonization action recommended to the user determined in S13 (S14). The output unit 40 of the server 30 transmits the recommended decarbonization action information to the user terminal 12 (S15). The display control unit 14 of the user terminal 12 displays the recommended decarbonization action information transmitted from the server 30 on the display unit 16.

[0036] Although the recommended decarbonization action information transmitted from the server 30 is output to the display control unit 14 of the user terminal 12 as an output destination, the output destination may also be to a community to which the user is associated. Examples of community-side output destinations include, for example, a display terminal owned by the community and viewable by community members, or a display function linked to the community, such as an app. In this way, outputting the target user's recommended decarbonization action information to a community-side output destination viewable by community members increases the user's motivation to take the recommended decarbonization action, fosters a sense of responsibility and mission, and further increases the likelihood of the user achieving continuous decarbonization action.

[0037] According to the first embodiment, the decarbonization action support system 10 can support a user in continuing to take decarbonization actions by determining a decarbonization action to be recommended to the user based on the decarbonization actions being taken by a community related to the user. For example, by determining a decarbonization action that the user has not yet taken from among one or more decarbonization actions being taken by a related community as the decarbonization action to be recommended to the user, it is possible to recommend to the user a decarbonization action that is likely to motivate the user to take action.

[0038] The present invention has been described above based on the first embodiment. The first embodiment is merely an example, and it will be understood by those skilled in the art that various modifications are possible in the combination of each component or each treatment process of the first embodiment, and that such modifications are also within the scope of the present disclosure.

[0039] A first modification of the first embodiment will be described. The determination unit 36 ​​of the server 30 may determine, as the decarbonization action recommended to the user, a decarbonization action that is not yet implemented by at least some of the members of the related community, from among decarbonization actions generally recommended in society (which may be decarbonization actions established by a public organization such as a government).

[0040] The generation unit 38 of the server 30 may change the content of the recommended decarbonization action information when none of the community members, including the user, have implemented the decarbonization action recommended to the user. That is, in the above case, the generation unit 38 may change the content of the recommended decarbonization action information to content different from that in the case where any of the community members has implemented the recommended decarbonization action. Changing the content of the recommended decarbonization action information may include changing the wording of the recommended decarbonization action information. The changed recommended decarbonization action information may include content such as "Let's all do this together" for the decarbonization action (e.g., recycling) recommended to the user.

[0041] A second modification of the first embodiment will be described. In the second modification, similarly to the first embodiment, the determination unit 36 ​​of the server 30 may determine, as a decarbonization action recommended to the user, a decarbonization action implemented by a related community that the user has not yet implemented.

[0042] The generation unit 38 of the server 30 may change the content of the recommended decarbonization action information when the user has not yet taken a decarbonization action recommended to the user, but community members other than the user have already taken the action. That is, in the above case, the generation unit 38 may change the content of the recommended decarbonization action information to content (or expression) different from that used when some community members other than the user have not taken the recommended decarbonization action. The changed recommended decarbonization action information may include content such as "You're the only one who isn't taking" a decarbonization action (e.g., recycling) recommended to the user.

[0043] A third modification of the first embodiment will be described. The determination unit 36 ​​of the server 30 may identify decarbonization actions that have been performed more frequently in a community during a predetermined first period based on community behavior information. Furthermore, the determination unit 36 ​​may identify decarbonization actions that have been performed less frequently by users during a predetermined second period based on user behavior information. The first period and the second period may be the same period or different periods. For example, the first period and the second period may both be the most recent month.

[0044] The determination unit 36 ​​of the server 30 may determine, as a decarbonization action recommended to a user, a decarbonization action that has been implemented more frequently in the community during a first period and that has been implemented less frequently by the user during a second period. The generation unit 38 of the server 30 may include, in the recommended decarbonization action information, information that the decarbonization action recommended to a user is a decarbonization action that has been implemented more frequently in the community but that has been implemented less frequently by the user.

[0045] A fourth modified example of the first embodiment will be described. The user terminal 12 may detect the current location of the user terminal 12 using a global positioning system (GPS) and notify the server 30. The server 30 may further include a detection unit that detects the current location of the user. The detection unit of the server 30 may detect the current location of the user terminal 12 notified from the user terminal 12 as the user's current location. The detection unit may detect that the user is at work if the user's current location matches the location of the user's pre-registered workplace. The detection unit may also detect that the user is at work if the current time falls within a pre-registered working time slot. The detection unit may also detect that the user is at work in cooperation with an attendance management system (not shown).

[0046] The community behavior information acquisition unit 32 of the server 30 may acquire decarbonization actions being performed at the user's workplace. When the determination unit 36 ​​of the server 30 detects that the user is at work, the determination unit 36 ​​may determine a decarbonization action to be recommended to the user based on information about the decarbonization actions being performed at the workplace. For example, the determination unit 36 ​​may determine a decarbonization action that has not been performed by the user among the decarbonization actions being performed at the user's workplace as the decarbonization action to be recommended to the user. Furthermore, the determination unit 36 ​​may determine a decarbonization action that has not been performed at the user's workplace among a plurality of predetermined decarbonization actions recommended for performance at workplaces (which may be decarbonization actions set by a public organization such as a government) as the decarbonization action to be recommended to the user.

[0047] A fifth modified example of the first embodiment will be described. The community behavior information acquisition unit 32 of the server 30 may acquire multiple pieces of community behavior information related to multiple communities. The multiple pieces of community behavior information may indicate decarbonization actions taken by communities in different categories. For example, the multiple communities may include a community related to the user's family and a community for the company where the user works.

[0048] For example, the community behavior information acquisition unit 32 of the server 30 may acquire community behavior information indicating decarbonization actions implemented by a first community and community behavior information indicating decarbonization actions implemented by a second community that is in a different category from the first community. The determination unit 36 ​​of the server 30 may determine a decarbonization action implemented by the first community that the user has not yet implemented as a decarbonization action to be recommended to the user (first recommended decarbonization action). The determination unit 36 ​​may also determine a decarbonization action implemented by the second community that the user has not yet implemented as a decarbonization action to be recommended to the user (second recommended decarbonization action).

[0049] The output unit 40 of the server 30 may transmit both the recommended decarbonization action information indicating the first recommended decarbonization action and the recommended decarbonization action information indicating the second recommended decarbonization action to the user terminal 12. Users may be in different positions or environments depending on the community, but presenting the user with both the recommended decarbonization action information based on the decarbonization action implemented by the first community and the recommended decarbonization action information based on the decarbonization action implemented by the second community, which is in a different category, makes it easier to increase the user's motivation to engage in decarbonization actions.

[0050] A sixth modification of the first embodiment will be described. The community behavior information acquisition unit 32 of the server 30 (or the input device 22) may acquire information about the community to which the user belongs from an information source on the Internet (e.g., a social networking service (SNS)). For example, the community behavior information acquisition unit 32 may extract keywords related to decarbonization actions from website data provided by the community and acquire information about the decarbonization actions taken by the community based on the extracted keywords. The community behavior information acquisition unit 32 may also acquire information about the decarbonization actions taken by the community based on messages posted by the community on the SNS site or hashtags associated with those messages. The community behavior information acquisition unit 32 may also acquire information about the decarbonization actions taken by the community based on the number of decarbonization-related organizations followed by the community on the SNS site.

[0051] Second Embodiment A second embodiment of the present disclosure will be described, focusing on differences from the first embodiment. Components of the second embodiment that are the same as or equivalent to those of the first embodiment will be assigned the same reference numerals as those of the first embodiment, and descriptions that overlap with those of the first embodiment will be omitted as appropriate.

[0052] In the second embodiment, a user is involved in multiple communities, and the multiple communities include a first community, a second community, and a third community. The first community, the second community, and the third community may be in different categories. For example, the first community may be a volunteer group to which the user belongs, the second community may be a kindergarten attended by the user's child, and the third community may be the company where the user works. Note that any of the first community, second community, and third community may be a community to which the user belongs.

[0053] 3 shows the configuration of a decarbonization action support system 10 according to a second embodiment. Compared to the configuration of the decarbonization action support system 10 according to the first embodiment, the decarbonization action support system 10 according to the second embodiment includes input devices 28a, 28b, and 28c instead of the input device 22. The input device 28a manages behavioral information of the first community, the input device 28b manages behavioral information of the second community, and the input device 28c manages behavioral information of the third community.

[0054] Each of the input devices 28a, 28b, and 28c includes a community behavior information transmitter 24. The community behavior information transmitter 24 transmits community behavior information related to the community managed by the respective device to the server 30 in response to a request from the server 30, or autonomously or periodically. The community behavior information transmitter 24 of the input device 28a transmits community behavior information indicating the decarbonization actions being taken by the first community. The community behavior information transmitter 24 of the input device 28b transmits community behavior information indicating the decarbonization actions being taken by the second community. The community behavior information transmitter 24 of the input device 28c transmits community behavior information indicating the decarbonization actions being taken by the third community.

[0055] In the second embodiment, the multiple communities in which a user is involved include a mixture of online and offline communities. An online community is, for example, a community in which members interact and exchange information via a website, a virtual space, or the like. An offline community is, for example, a community in which members interact and exchange information face-to-face in the real world. The storage unit 26 stores information indicating whether each of the multiple communities is an online community or an offline community. As a modified example, the community behavior information for each community may include information indicating whether it is an online community or an offline community.

[0056] The functional blocks included in the server 30 of the second embodiment are the same as the functional blocks included in the server 30 of the first embodiment. The community behavior information acquisition unit 32 of the server 30 acquires community behavior information related to the first community transmitted from the input device 28a. The community behavior information acquisition unit 32 also acquires community behavior information related to the second community transmitted from the input device 28b. The community behavior information acquisition unit 32 also acquires community behavior information related to the third community transmitted from the input device 28c.

[0057] When a user is involved in multiple communities, the decision unit 36 ​​of the server 30 determines the decarbonization actions to be recommended to the user by preferentially using information about decarbonization actions implemented by offline communities over information about decarbonization actions implemented by online communities.

[0058] 4 is a flowchart showing the operation of the server 30 according to the second embodiment. Hereinafter, the operation of the decarbonization action support system 10 according to the second embodiment will be described with reference to FIG.

[0059] 4 is the same as the processing of S10 and S11 of Fig. 2 in the first embodiment, and therefore description thereof will be omitted. The community behavior information acquisition unit 32 of the server 30 acquires community behavior information regarding the first community transmitted from the input device 28a, community behavior information regarding the second community transmitted from the input device 28b, and community behavior information regarding the third community transmitted from the input device 28c (S22).

[0060] The determination unit 36 ​​of the server 30 refers to the information stored in the storage unit 26 and identifies whether each of the first community, the second community, and the third community is an online community or an offline community. The determination unit 36 ​​determines the offline community among the first community, the second community, and the third community as the community with a relatively high priority (S23). The determination unit 36 ​​determines the decarbonization action that the user has not yet taken, among the decarbonization actions taken by the community with a relatively high priority (i.e., the offline community), as the decarbonization action to be recommended to the user (S24).

[0061] The processing of S25 and S26 in Figure 4 is the same as the processing of S14 and S15 in Figure 2 of the first embodiment, and therefore description thereof will be omitted. The decarbonization action support system 10 of the second embodiment achieves the same effects as the decarbonization action support system 10 of the first embodiment. Furthermore, compared to online communities, offline communities tend to have deeper relationships between members. The decarbonization action support system 10 of the second embodiment can recommend to users decarbonization actions that are likely to motivate users to take action by prioritizing decarbonization actions implemented by offline communities.

[0062] The present invention has been described above based on the second embodiment. The second embodiment is merely an example, and it will be understood by those skilled in the art that various modifications are possible in the combination of each component or each treatment process of the second embodiment, and that such modifications are also within the scope of the present disclosure.

[0063] A modification of the second embodiment will be described. In this modification, a user belongs to multiple online communities. When a user belongs to multiple online communities, the determination unit 36 ​​of the server 30 may determine a decarbonization action to recommend to the user using information about decarbonization actions implemented by communities with relatively high priorities. For example, the determination unit 36 ​​may determine, as a decarbonization action to recommend to the user, a decarbonization action that the user has not yet implemented among the decarbonization actions implemented by online communities with a predetermined priority (e.g., only the top one or the top two, etc.) among the multiple online communities to which the user is related.

[0064] An example of a method for determining the priority of multiple online communities will be described below. The determination unit 36 ​​of the server 30 may determine the priority of each online community using any of the following methods (1) to (4).

[0065] (1) The decarbonization action support app installed on the input device 18 may manage the period of time that a user belongs to each of a plurality of online communities. Furthermore, the decarbonization action support app on the input device 18 may transmit information indicating the period of time that a user belongs to each of a plurality of online communities to the server 30 in response to a request from the server 30 or periodically. The determination unit 36 ​​of the server 30 may assign a higher priority to an online community to which a user has belonged for a longer period of time. For example, the determination unit 36 ​​may assign a higher priority to an online community to which a user has belonged for one year than to an online community to which a user has belonged for six months.

[0066] (2) The determination unit 36 ​​of the server 30 may access multiple websites (such as social media sites) of multiple online communities based on the identification information of the multiple online communities notified by the decarbonization action support app installed on the input device 18, and obtain the number of followers of each online community. The determination unit 36 ​​may assign a higher priority to online communities with a larger number of followers. For example, the determination unit 36 ​​may assign a higher priority to an online community with 1,000 followers than to an online community with 500 followers.

[0067] (3) The decarbonization action support app installed on the input device 18 may manage the amount paid by the user to each of the multiple online communities (in other words, the billing amount). The decarbonization action support app on the input device 18 may also transmit information indicating the amount paid by the user to each of the multiple online communities to the server 30 in response to a request from the server 30 or periodically. The determination unit 36 ​​of the server 30 may assign a higher priority to an online community to which a user has paid a larger amount.

[0068] (4) The determination unit 36 ​​of the server 30 may access multiple websites (such as social media sites) of multiple online communities based on the identification information of the multiple online communities notified by the decarbonization action support app installed on the input device 18, and obtain information on the decarbonization actions taken in each online community. The information on the decarbonization actions taken in each online community can also be considered information indicating the track record of decarbonization actions. The determination unit 36 ​​may assign a higher priority to an online community in which a decarbonization action has been taken more frequently.

[0069] Any combination of the above-described embodiments and multiple modifications is also useful as an embodiment of the present disclosure. A new embodiment resulting from a combination combines the effects of the combined embodiments and modifications. It will also be understood by those skilled in the art that the functions to be performed by each component recited in the claims can be realized by each component shown in the embodiments and modifications, either alone or in combination.

[0070] <Supplementary Notes> The above embodiments and variations disclose the following technologies. [Technology 1] An information processing method in which an information processing device acquires information on decarbonization actions implemented by a community related to a user, determines a decarbonization action recommended to the user based on the information on the decarbonization actions implemented by the community, and outputs the information on the recommended decarbonization action to the user. This information processing method can support the user in continuing to engage in decarbonization actions by determining a decarbonization action recommended to the user based on the decarbonization actions implemented by a community related to the user. [Technology 2] The information processing method described in Technology 1, in which information on decarbonization actions implemented by the user is acquired, and one or more decarbonization actions implemented by the community that the user has not yet implemented is determined as the decarbonization action recommended to the user. This information processing method can recommend to the user a decarbonization action that will likely motivate the user to engage in the action. [Technology 3] The information processing method described in Technology 1, in which, if none of the members of the community, including the user, have implemented the decarbonization action recommended to the user, content of the information on the recommended decarbonization action is changed. According to this information processing method, by changing information about decarbonization actions recommended to a user to content that matches the user's implementation status, it is possible to effectively encourage the user to engage in decarbonization actions. [Technology 4] The information processing method described in Technology 1, in which if the user has not yet implemented a decarbonization action recommended to the user, but a member of the community other than the user has already implemented the action, the content of the information about the recommended decarbonization action is changed. According to this information processing method, by changing information about decarbonization actions recommended to a user to content that matches the user's implementation status, it is possible to effectively encourage the user to engage in decarbonization actions. [Technology 5] The information processing method described in Technology 1, in which a decarbonization action that has been implemented more frequently in the community over a predetermined period and has been implemented less frequently by the user over the predetermined period is determined as the decarbonization action recommended to the user.This information processing method can recommend to the user decarbonization actions that will likely motivate the user to take action. [Technology 6] The information processing method described in Technology 1, in which, when it is detected that the user is at work, a decarbonization action recommended to the user is determined based on information about decarbonization actions being taken at the workplace. This information processing method can recommend appropriate decarbonization actions to the user when the user is at work. [Technology 7] The information processing method described in Technology 1, in which, when the user is involved in multiple communities, a decarbonization action recommended to the user is determined by preferentially using information about decarbonization actions taken by offline communities over information about decarbonization actions taken by online communities. According to this information processing method, because members of offline communities have deeper relationships than members of online communities, prioritizing decarbonization actions taken by offline communities can recommend to the user decarbonization actions that will likely motivate the user to take action. [Technology 8] The information processing method according to Technology 1, in which, when the user is involved in multiple online communities, a decarbonization action recommended to the user is determined using information about decarbonization actions implemented by communities with relatively high priority, and a method for determining the priority of the multiple online communities includes any one of the following: (1) assigning a higher priority the longer the user has been a member; (2) assigning a higher priority the more followers the community has on its website; (3) assigning a higher priority the more money the user has paid; or (4) assigning a higher priority the more frequently the decarbonization action has been implemented. This information processing method can prioritize appropriate online communities from among the multiple online communities to which the user belongs, and appropriately determine decarbonization actions recommended to the user. [Technology 9] An information processing method, in which an information processing device acquires information about decarbonization actions implemented by communities related to the user, determines decarbonization actions recommended to the user based on the information about the decarbonization actions implemented by the communities, and outputs the information about the recommended decarbonization actions to the communities.According to this information processing method, outputting information about recommended decarbonization actions for a target user to the community side increases the motivation of the target user to take the recommended decarbonization actions, fosters a sense of responsibility and mission, and further increases the likelihood that the target user will continue to take decarbonization actions. [Technology 10] An information processing device comprising: an acquisition unit that acquires information about decarbonization actions implemented by a community related to a user; a determination unit that determines decarbonization actions recommended for the user based on the information about the decarbonization actions implemented by the community; and an output unit that outputs information about the recommended decarbonization actions to the user. This information processing device can support the user's continued efforts to take decarbonization actions by determining the decarbonization actions recommended for the user based on the decarbonization actions implemented by a community related to the user. [Technology 11] A computer program that causes an information processing device to: acquire information about decarbonization actions implemented by a community related to the user; determine decarbonization actions recommended for the user based on the information about the decarbonization actions implemented by the community; and output information about the recommended decarbonization actions to the user. This computer program can support users in continuing to engage in decarbonization actions by determining decarbonization actions to recommend to users based on decarbonization actions taken by communities related to the users.

[0071] The technology of the present disclosure can be applied to an information processing device or an information processing system.

[0072] 10 Decarbonization action support system, 30 Server, 32 Community action information acquisition unit, 34 User action information acquisition unit, 36 Determination unit, 38 Generation unit, 40 Output unit.

Claims

1. An information processing method in which an information processing device acquires information about decarbonization actions being implemented by a community related to a user, determines decarbonization actions to be recommended to the user based on the information about the decarbonization actions being implemented by the community, and outputs information about the recommended decarbonization actions to the user.

2. The information processing method of claim 1, further comprising: obtaining information regarding decarbonization actions taken by the user; and determining one or more decarbonization actions taken by the community that the user has not yet taken as a decarbonization action recommended to the user.

3. The information processing method of claim 1, wherein if none of the members of the community, including the user, have implemented the decarbonization action recommended for the user, the content of the information on the recommended decarbonization action is changed.

4. The information processing method of claim 1, wherein if the user has not yet implemented a decarbonization action recommended for the user, but a member of the community other than the user has already implemented the action, the content of the information on the recommended decarbonization action is changed.

5. The information processing method described in claim 1, wherein a decarbonization action that has been implemented more frequently in the community over a specified period and has been implemented less frequently by the user over a specified period is determined to be a decarbonization action recommended to the user.

6. The information processing method of claim 1, wherein, when it is detected that the user is at work, decarbonization actions recommended for the user are determined based on information regarding decarbonization actions being implemented at the workplace.

7. The information processing method of claim 1, wherein, when the user is involved in multiple communities, information on decarbonization actions implemented by offline communities is used preferentially over information on decarbonization actions implemented by online communities to determine the decarbonization actions recommended to the user.

8. The information processing method of claim 1, wherein, when the user is involved in multiple online communities, the decarbonization actions recommended for the user are determined using information about decarbonization actions implemented by communities with relatively high priority, and the method for determining the priority of the multiple online communities includes any one of the following: (1) giving a higher priority the longer the user has been a member; (2) giving a higher priority the more followers the community has on its website; (3) giving a higher priority the more money the user has paid; or (4) giving a higher priority the more times the decarbonization action has been implemented.

9. An information processing method in which an information processing device acquires information regarding decarbonization actions being implemented by a community related to a user, determines decarbonization actions to be recommended to the user based on the information regarding the decarbonization actions being implemented by the community, and outputs information about the recommended decarbonization actions to the community.

10. An information processing device comprising: an acquisition unit that acquires information regarding decarbonization actions being implemented by a community related to a user; a decision unit that determines decarbonization actions recommended to the user based on the information regarding the decarbonization actions being implemented by the community; and an output unit that outputs information about the recommended decarbonization actions to the user.

11. A computer program for causing an information processing device to perform the following operations: acquire information regarding decarbonization actions being implemented by a community related to a user; determine decarbonization actions recommended for the user based on the information regarding the decarbonization actions being implemented by the community; and output information about the recommended decarbonization actions to the user.

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