Method, information processing device, and program

Abstract

Provided is a method that is performed by an information processing device and that is for managing information pertaining to each chat room in which a member who is allowed to post is set for each subject, the method comprising: displaying list information of a plurality of subjects satisfying a prescribed condition; and recording care-related information pertaining to the plurality of subjects satisfying the prescribed condition in association with each chat room, wherein the care-related information includes at least one among physical condition information, care performance information, and calendar information, and the member who is allowed to post can view, in the chat room, the care-related information associated with the chat room.

Description

Method, information processing device, and program

[0001] The present disclosure relates to a method, an information processing device, and a program for managing various types of information related to medical care, nursing care, and the like.

[0002] In the field of nursing care, medical care, etc., the recipient of nursing care, medical care, etc. (hereinafter referred to as the recipient) receives support for daily life, nursing care services, medical services, etc. from many people involved, including family members, nursing care and medical professionals. Information regarding the recipient's condition, medical treatment, etc. must be managed appropriately.

[0003] Patent Document 1 discloses a system that allows medical and care workers, such as doctors and nurses with different specialties, to share medical and care information about a subject while protecting the subject's privacy.

[0004] JP 2015-15010 A

[0005]

[0006] The technology of Patent Document 1 primarily focuses on sharing requests, identity verification, approval, etc., regarding shared medical or nursing care information. Meanwhile, the ways in which various types of information related to medical care, nursing care, etc. are handled are becoming more diverse. For example, such information may be shared in chat rooms where only a limited number of members can post. Conventional technologies have not adequately considered improving the convenience of managing such various types of information. Thus, there is room for improvement in information management technology for medical and nursing care information, etc.

[0007] The purpose of the present disclosure, made in consideration of the above circumstances, is to improve information management technology for medical and nursing care information, etc.

[0008] (1) A method according to one embodiment of the present disclosure is a method executed by an information processing device for managing information related to each chat room in which members who can post are set for each target person, and includes: displaying a list of information on multiple targets who meet specified conditions; and recording care-related information related to the multiple targets who meet the specified conditions in association with each chat room, wherein the care-related information includes at least one of physical condition information, care implementation information, and calendar information, and the care-related information associated with the chat room can be viewed by the members who can post in the chat room.

[0009] (2) A method according to an embodiment of the present disclosure is the method according to (1), wherein the predetermined condition is a condition related to information about the day of the week on which the subject person uses a predetermined facility.

[0010] (3) A method according to an embodiment of the present disclosure is a method according to (1) or (2), wherein the list information includes information regarding unread posts in each chat room.

[0011] (4) A method according to an embodiment of the present disclosure is a method according to any one of (1) to (3), wherein the list information includes vital signs and usage time periods of multiple subjects who satisfy the predetermined conditions.

[0012] (5) A method according to one embodiment of the present disclosure is a method according to any one of (1) to (4), wherein the care-related information includes care implementation information, and further includes outputting first daily report information relating to a plurality of subjects who satisfy the specified conditions based on the care implementation information.

[0013] (6) A method according to an embodiment of the present disclosure is the method according to (5), wherein the first daily report information includes the number of users for each service item.

[0014] (7) A method according to an embodiment of the present disclosure is the method according to any one of (1) to (5), wherein the care-related information includes care implementation information, and further includes outputting second daily report information for each subject based on the care implementation information. The method includes outputting the second daily report information for each subject based on the care implementation information.

[0015] (8) A method according to one embodiment of the present disclosure is a method according to any one of (1) to (7), wherein the care-related information includes physical condition information, and further includes outputting monitoring information relating to a plurality of subjects who satisfy a predetermined condition based on the physical condition information.

[0016] (9) A method according to one embodiment of the present disclosure is a method according to any one of (1) to (8), wherein the care-related information includes calendar information, and further, when recording the calendar information, a plurality of chat rooms to which the calendar information is associated are selected, and the calendar information associated with the plurality of chat rooms is viewable in each chat room by members of the plurality of chat rooms who are allowed to post.

[0017] (10) A method according to one embodiment of the present disclosure is a method according to any one of (1) to (9), further comprising outputting suggestions for each subject based on the care-related information.

[0018] (11) An information processing device according to one embodiment of the present disclosure is an information processing device that includes a control unit and manages information related to each chat room in which members who can post are set for each target person, wherein the control unit: displays a list of information on multiple targets who meet specified conditions on an output unit of a terminal device; records care-related information related to the multiple targets who meet the specified conditions in association with each chat room; the care-related information includes at least one of physical condition information, care implementation information, and calendar information; and the care-related information associated with the chat room can be viewed by the members who can post in the chat room.

[0019] (12) A program according to one embodiment of the present disclosure is a program for managing information related to each chat room in which members who can post are set for each target person, and causes a computer to: display a list of information on multiple targets who meet specified conditions; and record care-related information related to the multiple targets who meet the specified conditions in association with each chat room; wherein the care-related information includes at least one of physical condition information, care implementation information, and calendar information; and the care-related information associated with the chat room can be viewed by the members who can post in the chat room.

[0020] According to one embodiment of the present disclosure, it is possible to improve information management technology for medical and nursing care information and the like.

[0021] 1 is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure. 2 is a block diagram showing a schematic configuration of a terminal device. 3 is a block diagram showing a schematic configuration of an information processing device. 4 is a diagram showing an example of a subject database. 5 is a flowchart showing an operation of an information processing device according to an embodiment of the present disclosure. 6 is a diagram showing an example of a user interface output by a terminal device. 7 is a diagram showing an example of a user interface output by a terminal device. 8 is a diagram showing an example of a user interface output by a terminal device. 9 is a diagram showing an example of a user interface output by a terminal device. 10 is a diagram showing an example of a user interface output by a terminal device. 11 is a diagram showing an example of a user interface output by a terminal device. 12 is a diagram showing an example of a user interface output by a terminal device. 13 is a diagram showing an example of a user interface output by a terminal device. 14 is a diagram showing an example of a user interface output by a terminal device. 15 is a diagram showing an example of a user interface output by a terminal device. 16 is a diagram showing an example of a user interface output by a terminal device. 17 is a diagram showing an example of a user interface output by a terminal device. 18 is a diagram showing an example of a user interface output by a terminal device. 19 is a diagram showing an example of a user interface output by a terminal device. 20 is a diagram showing an example of a user interface output by a terminal device. 21 is a diagram showing an example of a user interface output by a terminal device. 22 is a diagram showing an example of a user interface output by a terminal device. 23 is a diagram showing an example of a user interface output by a terminal device. 24 is a diagram showing an example of a user interface output by a terminal device. 25 is a diagram showing an example of a user interface output by a terminal device. 26 is a diagram showing an example of a user interface output by a terminal device. 27 is a diagram showing an example of a user interface output by a terminal device. 28 is a diagram showing an example 10 is a flowchart illustrating an operation of an information processing device according to an embodiment of the present disclosure.

[0022] An information management system 1 according to an embodiment of the present disclosure will be described below with reference to the drawings. Note that in this embodiment, an example in which the information management system 1 manages information related to nursing care at a nursing care site is shown, but this is not limiting. The information management system 1 may also be used to manage information related to medical care at a medical care site, etc.

[0023] In each drawing, the same or corresponding parts are denoted by the same reference numerals. In the description of this embodiment, the description of the same or corresponding parts will be omitted or simplified as appropriate.

[0024] The outline and configuration of an information management system 1 according to this embodiment will be described with reference to FIG.

[0025] The information management system 1 according to this embodiment includes a plurality of terminal devices 10 and an information processing device 20. The plurality of terminal devices 10 and the information processing device 20 are communicably connected to a network 30 including, for example, a mobile communication network and the Internet.

[0026] The multiple terminal devices 10 are any devices used by each user (e.g., a care worker, caregiver, care manager, care staff, etc.). Each user includes members of a chat room. The members of a chat room include the subject's family, relatives, related parties, and the subject himself / herself. For example, general-purpose electronic devices such as smartphones or tablet terminals, or dedicated electronic devices, can be used as the terminal devices 10. Note that FIG. 1 illustrates an example in which the information management system 1 includes three terminal devices 10, but this is not limited to this. The information management system 1 may include fewer than three terminal devices 10, or may include four or more terminal devices 10. In this embodiment, each user has an individual account for logging in to the chat room. Here, each user's account can be managed using any method. For example, user accounts may be managed based on user type. For example, user types include general users (hereinafter also referred to as general users). General users mainly include the subject's family, relatives, related parties, etc. General users access chat rooms and post and view comments in the chat rooms. The user types also include users of a specified facility (hereinafter also referred to as specified facility users). The specified facility may be, for example, a facility of a specific care provider. The specified facility users include care workers, caregivers, care managers, care staff, etc. of the specified facility. Like general users, specified facility users can post and view comments in the chat room. In addition, specified facility users record, edit, etc. care-related information using this information management system 1. When the user types include general users and specified facility users, the accounts of specified facility users (hereinafter also referred to as specified facility accounts) may be managed separately from the accounts of general users.

[0027] The information processing device 20 is, for example, a server device installed in a data center or the like. For example, the information processing device 20 is a server belonging to a cloud computing system or other computing system. The information processing device 20 is capable of communicating with the terminal device 10 via the network 30. Note that while FIG. 1 shows an example in which the information management system 1 is equipped with one information processing device 20, this is not limiting. The information management system 1 may be equipped with two or more information processing devices 20.

[0028] First, an overview of this embodiment will be described, and details will be provided later. The information processing device 20 manages information related to each talk room in which members allowed to post are set for each subject. The information processing device 20 also displays, on the terminal device 10, list information including care-related information for multiple subjects who use a specified facility and who satisfy specified conditions, among the care-related information for multiple subjects. The information processing device 20 also records the care-related information for the multiple subjects in association with each talk room. Here, the care-related information includes at least one of physical condition information, care implementation information, and calendar information. At least a portion of the care-related information associated with the talk room can be viewed by members allowed to post on the terminal device 10 in each talk room.

[0029] As described above, according to this embodiment, the information processing device 20 manages information related to multiple chat rooms, each with a set of members who can post to each subject, and performs operations such as displaying a list of such information and recording the information. This allows users, such as care staff who care for the subject, to easily grasp care-related information related to the subject. Furthermore, according to this embodiment, the care-related information associated with each chat room can be viewed in each chat room by members who can post. Therefore, if a related person, such as a family member, is a member who can post to the chat room, they can easily grasp care-related information related to the subject in the chat room. Furthermore, because care-related information associated with each chat room is posted in the chat room each time, posting in the chat room is activated, which encourages information sharing. In other words, this embodiment can improve information management technology for medical and nursing care information, etc.

[0030] Next, each component of the information management system 1 will be described in detail.

[0031] (Configuration of Terminal Device) As shown in FIG. 2 , the terminal device 10 includes a control unit 11 , a storage unit 12 , a communication unit 13 , an input unit 14 , and an output unit 15 .

[0032] The control unit 11 includes at least one processor, at least one dedicated circuit, or a combination thereof. The processor is a general-purpose processor such as a central processing unit (CPU) or a graphics processing unit (GPU), or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, a field-programmable gate array (FPGA) or an application-specific integrated circuit (ASIC). The control unit 11 controls each unit of the terminal device 10 and executes processes related to the operation of the terminal device 10.

[0033] The storage unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these. The semiconductor memory is, for example, a random access memory (RAM) or a read-only memory (ROM). The RAM is, for example, a static random access memory (SRAM) or a dynamic random access memory (DRAM). The ROM is, for example, an electrically erasable programmable read-only memory (EEPROM). The storage unit 12 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 12 stores data used in the operation of the terminal device 10 and data obtained by the operation of the terminal device 10.

[0034] The communication unit 13 includes at least one external communication interface. The communication interface may be either a wired or wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN (Local Area Network) interface or a USB (Universal Serial Bus). In the case of wireless communication, the communication interface is, for example, an interface compatible with mobile communication standards such as LTE (Long Term Evolution), 4G (4th generation), or 5G (5th generation), or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark). The communication unit 13 receives data used in the operation of the terminal device 10 and transmits data obtained by the operation of the terminal device 10.

[0035] The input unit 14 includes at least one input interface. The input interface may be, for example, a physical key, a capacitive key, a pointing device, or a touch screen integrated with a display. The input interface may also be, for example, a microphone that accepts voice input, or a camera that accepts gesture input. The input unit 14 accepts an operation to input data used in the operation of the terminal device 10. The input unit 14 may be connected to the terminal device 10 as an external input device instead of being provided in the terminal device 10. Any connection method may be used, for example, a Universal Serial Bus (USB), a High-Definition Multimedia Interface (HDMI) (registered trademark), or Bluetooth (registered trademark).

[0036] The output unit 15 includes at least one output interface. The output interface is, for example, a display that outputs information as video, or a speaker that outputs information as audio. The display is, for example, an LCD (liquid crystal display) or an organic EL (electro luminescence) display. The output unit 15 displays and outputs data obtained by the operation of the terminal device 10. The output unit 15 may be connected to the terminal device 10 as an external output device instead of being provided in the terminal device 10. Any connection method can be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark).

[0037] The functions of the terminal device 10 are realized by executing a program according to this embodiment on a processor corresponding to the terminal device 10. That is, the functions of the terminal device 10 are realized by software. The program causes a computer to execute the operations of the terminal device 10, thereby causing the computer to function as the terminal device 10. That is, the computer functions as the terminal device 10 by executing the operations of the terminal device 10 in accordance with the program.

[0038] In this embodiment, the program can be recorded on a computer-readable recording medium. The computer-readable recording medium includes non-transitory computer-readable media, such as a magnetic recording device, an optical disc, a magneto-optical recording medium, or a semiconductor memory. The program can be distributed, for example, by selling, transferring, or lending a portable recording medium, such as a DVD (digital versatile disc) or a CD-ROM (compact disc read only memory), on which the program is recorded. The program can also be distributed by storing the program in the storage of an external server and transmitting the program from the external server to another computer. The program can also be provided as a program product.

[0039] Some or all of the functions of the terminal device 10 may be realized by a dedicated circuit equivalent to the control unit 11. In other words, some or all of the functions of the terminal device 10 may be realized by hardware.

[0040] (Configuration of information processing device)

[0041] As shown in FIG. 3, the information processing device 20 includes a control unit 21, a storage unit 22, and a communication unit 23.

[0042] The control unit 21 includes at least one processor, at least one dedicated circuit, or a combination of these. The processor is a general-purpose processor such as a CPU or GPU, or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, an FPGA or an ASIC. The control unit 21 controls each unit of the information processing device 20 and executes processes related to the operation of the information processing device 20.

[0043] The storage unit 22 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these. The semiconductor memory is, for example, a RAM or a ROM. The RAM is, for example, an SRAM or a DRAM. The ROM is, for example, an EEPROM. The storage unit 22 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 22 stores data used in the operation of the information processing device 20 and data obtained by the operation of the information processing device 20.

[0044] In this embodiment, the storage unit 22 stores a subject database 24. The subject database 24 is a database that manages information related to subjects. FIG. 4 shows an example of the subject database 24. For example, the subject database 24 includes a subject ID, a subject name, attribute information, care-related information, and talk room ID information.

[0045] The target ID is information that uniquely identifies the target. For example, the target ID may be a number, a symbol, or a combination thereof assigned to a resident of a residential facility such as a nursing home or elderly care facility. In this embodiment, the target is described as a resident of the residential facility, but the target is not limited to this. For example, the target may be a person receiving home care. The target ID may also be used as chat room ID information.

[0046] The subject's name is information about the subject's given name. Attribute information is any information indicating the subject's attributes. For example, attribute information includes the subject's gender, date of birth, postal code, care status, care level, relationship, and day of use (hereinafter also referred to as day of the week information). The care level is an indicator of the level of care or support needed in daily life. In this embodiment, the care level can be evaluated on a seven-level scale: care level 1 to 5 and support level 1 to 2. A predetermined care level is set for each care recipient based on an assessment of the individual. Note that the care level may be any indicator indicating the level of care or support needed in daily life, including those defined in Japan's care level certification system as well as similar indicators defined in other countries. Specifically, the care level may be information that can be classified into five levels as defined in the Korean system (from lightest to lightest: "Level 5," "Level 4," "Level 3," "Level 2," and "Level 1"). Alternatively, the care level may be, for example, a seven-level index (VV04-VV10) established by the Dutch long-term care insurance system, or a five-level index (care level 1-5) established by the German public long-term care insurance system.

[0047] The attribute information also includes symptom information and information on record / usage items. The symptom information includes the name of the disease and symptoms of concern. The care-related information includes at least one of physical condition information, care implementation information, and calendar information. The chat room ID information is information that uniquely identifies a chat room related to the subject. Based on the chat room ID information, the subject's information is associated with the chat room.

[0048] The communication unit 23 includes at least one external communication interface. The communication interface may be either a wired communication interface or a wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN interface or a USB. In the case of wireless communication, the communication interface is, for example, an interface compatible with a mobile communication standard such as LTE, 4G, or 5G, or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark). The communication unit 23 receives data used in the operation of the information processing device 20 and transmits data obtained by the operation of the information processing device 20.

[0049] The functions of the information processing device 20 are realized by executing a program according to this embodiment on a processor corresponding to the control unit 21. That is, the functions of the information processing device 20 are realized by software. The program causes a computer to execute the operations of the information processing device 20, thereby causing the computer to function as the information processing device 20. That is, the computer functions as the information processing device 20 by executing the operations of the information processing device 20 in accordance with the program.

[0050] In this embodiment, a computer temporarily stores a program recorded on a portable recording medium or transmitted from a server in a main storage device. The computer then reads the program stored in the main storage device with a processor and executes processing in accordance with the read program with the processor. The computer may read the program directly from a portable recording medium and execute processing in accordance with the program. The computer may also execute processing in accordance with the received program each time it receives a program from an external server. Processing may also be executed by a so-called ASP (application service provider) type service that realizes functions by issuing execution instructions and obtaining results, rather than transmitting a program from an external server to the computer. Programs include information used for processing by an electronic computer that is equivalent to a program. For example, data that is not a direct instruction to a computer but has properties that define computer processing falls under the category of "equivalent to a program."

[0051] Some or all of the functions of the information processing device 20 may be implemented by a dedicated circuit equivalent to the control unit 21. In other words, some or all of the functions of the information processing device 20 may be implemented by hardware.

[0052] (Operation of Information Processing Apparatus) The operation of the information processing apparatus 20 according to this embodiment will be described with reference to Fig. 5. Fig. 5 is a flowchart showing an example of a method executed by the information processing apparatus 20 according to this embodiment.

[0053] Step S101: The control unit 21 of the information processing device 20 acquires information related to the subject. The information related to the subject includes the subject's name and attribute information. As described above, the attribute information includes the subject's gender, date of birth, postal code, care status, care level, relationship, day of use (day of the week information), etc. The attribute information also includes symptom information and information on record / use items. Symptom information includes the name of the disease and symptoms of concern. The information on the subject's record / use items includes items of health information of the subject managed at a specified facility (hereinafter also referred to as health record items), service use items, etc.

[0054] Any method can be used to acquire information about the subject. For example, the information about the subject may be acquired by the information processing device 20 via the terminal device 10. In this case, the output unit 15 of the terminal device 10 may prompt the user to input information about the subject using the input unit 14, for example, by outputting a user interface screen related to the acquisition of information about the subject. Figures 6 to 8 show examples of such user interfaces. The subject's name and attribute information are acquired by the user interfaces 100-120 in Figure 6.

[0055] 6 is an interface for acquiring the subject's name and part of the attribute information. Specifically, the user interface 100 includes input fields or selection boxes for the subject's name, gender, date of birth, postal code, care status, care level, relationship, day of use (day of the week information), etc. The input unit 14 of the terminal device 10 accepts user input into each input field or selection box to acquire the subject's information.

[0056] The user interface 110 in FIG. 7 is an interface for acquiring part of the attribute information. Specifically, the user interface 110 includes selection boxes for disease names and symptoms of concern. The input unit 14 of the terminal device 10 accepts user input into each selection box to acquire this information. In the user interface 110, the disease name selection box includes objects for symptom of concern, such as "no particular symptoms," "cancer," "high blood pressure," "diabetes," "pyoderma," "dyslipidemia," and "psychiatric and neurological disorders." The selection boxes are not limited to these, and may also include other objects such as "heart disease" and "dementia." In FIG. 7, "cancer" and "diabetes" are selected. The user interface 110 in FIG. 7 also includes selection boxes for symptom of concern, such as "no particular symptoms," "headache," "leg and back pain," "forgetfulness," "loss of appetite," and "prone to constipation." The selection boxes are not limited to these, and may also include objects such as "difficulty swallowing food," "difficulty sleeping," and "his history of infections." In FIG. 7, "headache" and "loss of appetite" are selected.

[0057] The user interface 120 in FIG. 8 is an interface for acquiring part of the attribute information. Specifically, the user interface 120 in FIG. 8 includes selection objects such as the subject's physical condition record items and service usage items. Information related to the subject's physical condition record items and service usage items is acquired by accepting user inputs into each selection object via the input unit 14 of the terminal device 10. The user interface 120 includes selection objects for the physical condition record items, such as body temperature, blood pressure, pulse rate, blood oxygen concentration, weight, food intake, water intake, medication, urination, defecation, bathing, number of steps, sleep, concerns, and mental health. Other selection objects may include objects related to pain and happy events. In FIG. 8, number of steps and sleep are selected. The user interface 120 also includes objects such as transportation, meals, bathing, functional training, and rehabilitation as service usage items. Other selection objects may include an object such as "daily schedule." In FIG. 8, rehabilitation is selected.

[0058] 8 receives an input such as a click on the registration button 121 of the user interface 120, the subject's name and attribute information input via the user interfaces 100, 110, and 120 are transmitted to the information processing device 20 by the communication unit 23 of the terminal device 10. The information acquired in this manner is stored in the storage unit 22 of the information processing device 20.

[0059] Step S102: The control unit 21 of the information processing device 20 creates a talk room for the target person. Specifically, for example, when an input such as a click on the registration button 121 is received on the terminal device 10, the information processing device 20 receives the input information, and the control unit 21 creates a talk room for the target person. A talk room is a chat space in which members who are allowed to post are set for each target person. In the talk room, members who are allowed to post can post messages, edit and delete posted messages, and view messages posted by other members. If the target person uses multiple medical facilities, nursing care facilities, etc., the members who are allowed to post include staff members of multiple medical facilities, nursing care facilities, etc. In other words, members who belong to multiple different facilities can post and view messages in the talk room. At least some of the members who are allowed to post in the talk room have administrator privileges, which allow them to add and delete members who are allowed to post in the talk room. Such administrator privileges allow appropriate management of who can post and view messages in the talk room.

[0060] Any method may be used to form a talk room for the target person. For example, the talk room for the target person may be formed by creating information related to the talk room in the storage unit 22 of the information processing device 20. Alternatively, the talk room for the target person may be formed by creating information related to the talk room in a database or the like of a device different from the information processing device 20.

[0061] 9 shows an example of a user interface for such a chat room. The user interface in FIG. 9 is an example of a screen D displayed on the display of the terminal device 10. The screen D has a selection area SA with a talk tab T1, a health tab T2, and a calendar tab T3, and an information display area IA. The screen D also displays a target column R1 indicating the target person whose health information is to be recorded.

[0062] When the user selects a tab in the selection area SA by clicking, tapping, or the like, the selection input is transmitted from the terminal device 10 to the information processing device 20. In response to the selection input acquired by the information processing device 20, health information or shared information for displaying shared health information shared among family members is displayed in the information display area IA. FIG. 9 illustrates an example in which the talk tab T1 is selected and talk information 1401 is displayed in the information display area IA. The talk information 1401 in FIG. 9 includes health information 1302 and posted information 1402 and 1403. When the user selects the comment input button 13025, the user can enter a comment about the health information for that date. The comment may be displayed, for example, as a pop-up or on a separate screen. This allows other family members, who are allowed to post, to view the comment. The user can also select the reaction icon I2 to notify other family members that they have reviewed the content. When the user selects the pin icon 13026, the display position of the health information 1302 within the talk information 1301 can be set to a predetermined position. Information indicating the user's selection state of the pinned icon 13026 is transmitted from the terminal device 10 to the information processing device 20. Note that in FIG. 9 , the pinned icon 13026 is in an unselected state, and the display position of the physical condition information 1302 can be moved within the talk information 1401.

[0063] Step S103: The control unit 21 displays a list of multiple target persons who satisfy the specified conditions on the terminal device 10. Any method can be used to display the list of multiple target persons who satisfy the specified conditions. FIG. 10 is an example of a user interface including such list information. The user interface 200 shown in FIG. 10 includes selection tabs 201-204, list information 210 of multiple target persons who satisfy the specified conditions, and list information 220 of all target persons. The selection tabs 201-204 allow the display content to be switched between content related to users, calendars, official rooms, and business establishments, respectively. The list of multiple target persons who satisfy the specified conditions is displayed when the selection tab 201 is selected.

[0064] The contents of the list information 210 can be changed using the condition specification field 211. Here, the predetermined condition is, for example, a condition related to information about the day of the week on which multiple subjects will use the specified facility. In FIG. 10 , by specifying a date in the condition specification field 211, subjects who will use the specified facility on a specific day of the week (Wednesday in this example) are listed in the list information 210. The button 212 is used to record care-related information for multiple subjects, and the button 213 is used to output various information, which will be described later. Note that in this embodiment, the predetermined condition is described as a condition related to information about the day of the week, but this is not limited to this. For example, the predetermined condition may be a condition related to a usage time frame. For example, the predetermined condition may be a condition related to care-related information, specifically, for example, a condition related to care implementation information. For example, the predetermined condition may be a condition related to the care staff. For example, the predetermined condition may be a condition related to basic information about the subject, specifically, for example, a condition related to vital signs of the subject. The predetermined condition may also be a combination of these conditions. In this way, by adjusting the predetermined condition in the condition specification field 211, the subjects displayed in the list can be filtered.

[0065] The list information 210 illustrated in FIG. 10 includes basic information on multiple subjects who use a designated facility on Wednesdays. On the other hand, the list information 210 does not include basic information on subjects who do not use a designated facility on Wednesdays. In the example of FIG. 10 , subjects A2, A4, and A5 are registered as subjects who use the designated facility. In this embodiment, subjects A1-A7 each represent the name of the subject. The list information 210 includes basic information on these subjects. The subject's basic information includes the subject's time of use and vital sign information. The vital sign information includes body temperature information, pulse rate information, and blood pressure information. The subject's basic information may also include information on the care schedule scheduled for that day. The schedule information may be represented by an icon for each care item. The display mode of the icon may also change depending on whether the care item has been performed. Such display changes include changing the icon's display color and content. This allows the user to easily understand the care schedule and status for each subject. 10, the list information 210 includes basic information about the subject, such as usage time period 214, body temperature information 215, pulse rate information 216, and blood pressure information 217. In this way, the list information 210 of subjects who satisfy the predetermined conditions is characterized by including basic information related only to multiple subjects who use the specified facility on a specific day of the week. This allows staff at the specified facility on a specific day of the week to easily grasp the basic information about multiple subjects who will be using the facility on that day.

[0066] The list information 210 includes an editing object 218. Information such as the usage time slot 214 can be changed using the editing object 218. Specifically, when the editing object 218 is selected by clicking or otherwise, a pop-up menu is displayed, including options for changing the usage time and canceling usage. Based on this pop-up menu, facility usage time information and information related to facility usage can be edited. When this basic information is edited, the user's basic information in the list information 210 for the target person may be updated in real time. For example, if the facility usage time is changed, the changes may be displayed as the target person's basic information. In FIG. 10 , the usage time slot for target person A5 has been changed, and the arrival time is shown as 11:00. This allows the user to easily understand whether or not there have been changes to the usage time slot and the details of the changes.

[0067] The list information 210 also includes information regarding unread posts in each chat room. In the list information 210 in FIG. 10 , an object 219 indicates the number of unread messages in each subject's chat room. The number of unread messages may be managed on an individual basis or on a group basis consisting of multiple people. For example, if one of multiple care staff at a specified facility views a message in a chat room, the message may be treated as read in the user interface of each care staff member at the specified facility. A function may also be provided to change a post that has been marked as read back to unread. The information about subjects listed in the list information 210 may also be sorted based on the unread information. For example, the order of subjects in the list information 210 may be sorted based on the posting time of the unread message. Specifically, the more recent the posting time of an unread message, the higher the subject may be displayed in the list. Displaying the number of unread messages in each subject's chat room can prevent users from missing messages in the chat rooms of subjects who meet specified conditions.

[0068] The list information 220 of all target persons includes name information of the target persons who use the specified facility. The list information 220 of all target persons may also include information regarding unread posts in each chat room. The list information 220 uses object 221 to numerically indicate the number of unread messages in each target person's chat room. As with object 219, the number of unread messages indicated by object 221 may be managed on an individual basis or as the number of unread messages for a group consisting of multiple people. By displaying the number of unread messages in each target person's chat room, it is possible to prevent missing chat rooms of targets who meet specified conditions and messages from other targets.

[0069] Step S104: The control unit 21 records care-related information in association with the chat room. As described above, the care-related information includes at least one of physical condition information, care implementation information, and calendar information. The physical condition information includes body temperature information, heart rate information, blood pressure information, mental weather information, etc. The mental weather information is information that expresses the subject's state of mind in the form of weather. For example, the subject's mood is associated with the subject's state of mind, such as sunny if they are in a good mood, cloudy if they are in a not-so-good mood, and rainy if they are in a bad mood. The care implementation information includes information related to transportation, meals, bathing, functional training, etc. The care implementation information may also include information related to functional training and rehabilitation. The calendar information includes schedule information for events inside and outside the specified facility. Note that the care-related information to be recorded is limited to the subject's physical condition record items and those selected as service usage items.

[0070] The care-related information associated with a chat room can be viewed in the chat room. For example, the care-related information may be displayed as a posted message in the chat room when the care-related information is recorded. In other words, the care-related information associated with the chat room can be viewed by members who can post in the chat room.

[0071] Any method can be used to record the care-related information related to the subject. For example, the care-related information related to the subject may be recorded in the storage unit 22 of the information processing device 20 via the terminal device 10. In this case, the output unit 15 of the terminal device 10 may prompt the user to input the care-related information related to the subject using the input unit 14, for example, by outputting a user interface screen related to acquisition of the care-related information related to the subject. The user logs in using a predetermined facility account and records the care-related information using the terminal device 10.

[0072] Fig. 11 is an example of such a user interface. By the user interface 300 of Fig. 11, the care-related information of the subject is recorded in association with the talk room via the terminal device 10. In the user interface 300, for example, in the subject list information 210 of Fig. 10, a screen transition can be made by selecting each subject name displayed in the list information 210 by a click operation or the like.

[0073] The user interface 300 includes selection tabs 301-305 and input objects 306-308 for care-related information related to each care item. When the selection tab 301 is selected by clicking or the like, information about the subject's chat room is displayed. When the selection tab 302 is selected by clicking or the like, a user interface screen related to recording care-related information is displayed. When the selection tab 303 is selected by clicking or the like, a user interface screen related to calendar information is displayed. In FIG. 11 , the selection tab 302 is selected.

[0074] Selection tabs 304-305 are selected to switch between recording either physical condition information or care implementation information of the care-related information. When selection tab 304 is selected by a click operation or the like, the interface switches to a user interface for recording physical condition information. When selection tab 305 is selected by a click operation or the like, the interface switches to a user interface for recording care implementation information. In FIG. 11 , selection tab 305 is selected.

[0075] Care-related information for each care item is recorded in association with the chat room using input objects 306-308. Input object 306 is used to record the implementation status of transportation. For example, by accepting a selection input of the transportation time and either pick-up or drop-off, the implementation status of transportation is recorded in association with the chat room of the subject. Input object 307 is used to record the implementation status of meal-related care. For example, by accepting a selection or input of information related to the meal time, the amount of main meal and side dish, and the meal content, the implementation status of meal-related care is recorded in association with the chat room of the subject. Input object 308 is used to record the implementation status of bathing care. For example, by accepting a selection or input of information related to the bathing time and the bathing style (bathing, showering, wiping), the implementation status of bathing care is recorded in association with the chat room of the subject. Here, the care-related information recorded for each care item is not limited to text information. For example, the recorded information may include photos and videos. 11, in order to show the implementation status of meal-related care, a photograph of the meal is recorded as care-related information in association with the care item. The output button 312 is used to output the recorded information.

[0076] The recorded care implementation information may be editable. Any method can be used to edit the care implementation information. For example, the care implementation information related to the subject may be edited via the terminal device 10. In this case, the output unit 15 of the terminal device 10 may prompt the user to edit the care implementation information related to the subject using the input unit 14, for example, by outputting a user interface screen related to editing the care implementation information related to the subject. Note that only users who have a designated facility account can edit the care implementation information. In other words, users who do not have an account of a user of the designated facility (e.g., the subject's family, users of other facilities, etc.) cannot edit the care implementation information. This allows information recorded by users of the designated facility to be appropriately managed and protected. Furthermore, when the care implementation information is edited, the user who edited the information may be indicated. For example, when the care implementation information is edited, a history of the information being edited using the account of the editing user may be recorded. Furthermore, the identity of the user who last updated the information may be displayed.

[0077] Fig. 12 is an example of such a user interface. The user interface 320 in Fig. 12 allows the subject's care implementation information to be edited via the terminal device 10. The user interface 320 may transition to a different screen when, for example, editing objects 309-311 are selected by clicking or the like in the user interface 300 in Fig. 11. The user interface 320 in Fig. 12 is displayed when an editing object for care implementation information related to rehabilitation is selected. The recorded care implementation information may be edited using this user interface 320.

[0078] When the selection tab 304 is selected by clicking or the like among the selection tabs 304 to 305 in Figure 11, a user interface for recording physical condition information is displayed. Figure 13 shows an example of such a user interface. By using the user interface 350 in Figure 13, the physical condition information of the subject is recorded in association with the talk room via the terminal device 10.

[0079] Each piece of physical condition information is recorded in association with a chat room by input objects 351-353. Input object 351 is used to record body temperature information. For example, by accepting input of the time the body temperature was measured and the temperature value, the body temperature information is recorded in association with the chat room of the subject. Input object 352 is used to record blood pressure information. For example, by accepting input of the time the blood pressure was measured and the blood pressure value, the blood pressure information is recorded in association with the chat room of the subject. Input object 353 is used to record pulse information. For example, by accepting input of the time the pulse was measured and the pulse value, the pulse information is recorded in association with the chat room of the subject. Input object 354 is used to record blood oxygen level information. For example, by accepting input of the time the blood oxygen level was measured and the blood oxygen level value, the blood oxygen level information is recorded in association with the chat room of the subject. Output button 359 is used to output the recorded information.

[0080] The recorded physical condition information may be editable. Any method can be used to edit the physical condition information. For example, the physical condition information of the subject may be edited via the terminal device 10. In this case, the output unit 15 of the terminal device 10 may prompt the user to edit the physical condition information of the subject using the input unit 14, for example, by outputting a user interface screen for editing the physical condition information of the subject. Note that only users with a designated facility account can edit the physical condition information. In other words, users who do not have an account of a user of the designated facility (e.g., the subject's family, users of other facilities, etc.) cannot edit the physical condition information. This allows information recorded by users of the designated facility to be appropriately managed and protected. Furthermore, when physical condition information is edited, the user who edited the information may be indicated. For example, when physical condition information is edited, the history of the information edits may be recorded using the account of the editing user. Furthermore, the identity of the user who last updated the information may be displayed.

[0081] Fig. 14 is an example of such a user interface. The user interface 370 in Fig. 14 allows the subject's physical condition information to be edited via the terminal device 10. The user interface 370 can transition to a screen by selecting, for example, editing objects 355-358 in the user interface 350 in Fig. 13 by clicking or the like. The user interface 320 in Fig. 14 is displayed when the editing object for mental weather information is selected. The user interface 370 allows recorded mental weather information to be edited.

[0082] Step S105: The control unit 21 outputs various pieces of information. The various pieces of information are displayed and output by the terminal device 10. That is, the control unit 21 transmits the various pieces of information to be output to the terminal device 10 via the communication unit 23, and causes the terminal device 10 to output the information.

[0083] The various information includes first daily report information. The first daily report information includes aggregated data of care-related information for all subjects who use a specified facility on a specific day of the week. Furthermore, the care-related information includes care implementation information. In other words, the first daily report information includes aggregated data of care-related information for all subjects recorded on a specific day. Any method can be used to output such information. For example, the control unit 21 of the information processing device 20 may display and output the first daily report information on the terminal device 10 based on an output request from the terminal device 10. For example, when the input unit 14 detects an input operation on the button 213 of the user interface 200 of FIG. 10 , the control unit 11 of the terminal device 10 notifies the information processing device 20 of an output request for the first daily report information. Upon receiving such notification, the control unit 21 of the information processing device 20 displays and outputs the first daily report information on the terminal device 10. The first daily report information includes care implementation information. In other words, the control unit 21 outputs first daily report information for multiple subjects who satisfy a specified condition based on the care implementation information.

[0084] FIG. 15 is a diagram illustrating an example of first daily report information 400. The first daily report information 400 includes the number of users for each service item. Column 401 in FIG. 15 shows the number of users for each service item. Column 401 shows the number of users for each service item: bathing, meals, rehabilitation, functional training, pick-up, and drop-off, respectively, as 21, 18, 21, 21, and 10 users. The first daily report information 400 may also include information related to changes in use. For example, if there is a cancellation of facility use, the first daily report information 400 may include information about which person canceled the cancellation. Furthermore, for example, if there is a cancellation of facility use, the first daily report information 400 may include information about which person canceled the cancellation. Furthermore, for example, if there is a change in use time, information about the change in use time may be included in the first daily report information 400. This makes it easier to understand cancellations for each person, the frequency of time changes, cancellation trends, etc. The first daily report information 400 may also include a comment field 402. Any comment can be entered in the comment field 402.

[0085] The various information to be output includes second daily report information. The second daily report information includes care-related information related to a specific subject who uses a specified facility on a specific day of the week. Furthermore, this care-related information includes care implementation information. In other words, the second daily report information includes care-related information related to a specific subject recorded on a specific day. Any method can be used to output this information. For example, the control unit 21 of the information processing device 20 may display and output the second daily report information on the terminal device 10 based on an output request from the terminal device 10. For example, when the input unit 14 detects an input operation, such as a click on the output button 312 in FIG. 11 or the output button 359 in FIG. 13, the control unit 11 of the terminal device 10 notifies the information processing device 20 of an output request for the second daily report information. Upon receiving this notification, the control unit 21 of the information processing device 20 displays and outputs the second daily report information on the terminal device 10. The second daily report information includes care implementation information. In other words, the control unit 21 outputs the second daily report information related to each subject based on the care implementation information.

[0086] FIG. 16 is a diagram showing an example of second daily report information 500. The second daily report information 500 includes physical condition information and care implementation information for a specific day of a specific subject. Column 501 of the second daily report information 500 in FIG. 16 shows physical condition information recorded in the morning, afternoon, and evening. Column 502 shows care implementation information. If photographs, videos, etc. are recorded as care implementation information, information about these photographs, videos, etc. is also shown in column 502. As shown in FIG. 16 , these photographs, videos, etc. are categorized by care item and output. The second daily report information 500 may also include a comment column 503. Any comment can be entered in the comment column 503.

[0087] The various information includes a monitoring sheet. The monitoring sheet includes care-related information related to a specific subject for a predetermined period. The predetermined period is, for example, one month. Such care-related information includes care implementation information. Any method can be used to output such information. For example, the control unit 21 of the information processing device 20 may display and output a monitoring sheet on the terminal device 10 based on an output request from the terminal device 10. The monitoring sheet includes physical condition information. In other words, the control unit 21 outputs monitoring information related to multiple subjects who meet predetermined conditions based on the physical condition information.

[0088] FIG. 17 is a diagram showing an example of a monitoring sheet 600. The monitoring sheet 600 includes information regarding the goals of a specific subject for a specific month, the degree of goal achievement, and information regarding the need for plan changes. Column 601 of the monitoring sheet 600 in FIG. 17 shows nursing care plan goals and the corresponding degrees of achievement for those goals. Column 602 shows goals related to functional training and the corresponding degrees of achievement for those goals. Column 603 shows goals related to nutrition and oral care and the corresponding degrees of achievement for those goals. Information such as photographs and videos may be shown in each of these items. Such photographs, videos, etc. may be shown on the monitoring sheet 600 by appropriately selecting them from those recorded in each care item as care implementation information.

[0089] When the selection tab 202 among the selection tabs 201-204 in Figure 10 is selected by a click operation or the like, a user interface for recording calendar information is displayed. Figure 18 shows an example of such a user interface. By using the user interface 700 in Figure 18, the calendar information of the target person is recorded in association with the talk room via the terminal device 10.

[0090] When the Add Event button 701 is selected by clicking or otherwise, a pop-up screen or the like for adding new calendar information is displayed. FIG. 19 shows an example of such a pop-up screen 710. The pop-up screen 710 is an interface for inputting detailed information related to the new calendar information. The pop-up screen 710 includes an information input field 711 and a category selection object 712. Detailed information about an event or other event to be added as calendar information is input using the information input field 711. Such detailed information includes information such as the title, start date and time, and end date and time. The category selection object 712 is an object for selecting a chat room to which the added calendar information is to be associated. When "Office Events" is selected by clicking or otherwise among the category selection objects 712, the calendar information is recorded as an office event. In this case, there is no chat room to which the calendar information is to be associated. On the other hand, when "All Users' Events" is selected by clicking or otherwise among the category selection objects 712, the calendar information is recorded as an event for all users. In this case, the calendar information is associated with the chat rooms of all target users. When "Select User" is selected by clicking or otherwise selecting one of the category selection objects 712, the calendar information is associated only with the selected specific user's talk room. In other words, in this embodiment, when recording calendar information, a talk room to which the calendar information is associated can be selected. The calendar information associated with each talk room can then be viewed in each talk room by members who can post to the talk room. For example, the calendar information associated in this manner can be viewed in each talk room by members who can post to the talk room as the calendar information for that talk room. Furthermore, newly recorded associated calendar information may be viewable in each talk room by members who can post as posted information.

[0091] When the selection tab 301 is selected from the selection tabs 301-303 in FIG. 11 , information about the target person's talk room is displayed. FIG. 20 shows an example of a user interface displaying such a talk room. The user interface 800 includes talk information 801, a comment input field 802, and posted information 803 and 804. Here, the posted information includes care-related information associated with the talk room. That is, when care-related information associated with a talk room is recorded in step S104 described above, the recorded care-related information becomes viewable as posted information in the talk information 801. In other words, the care-related information associated with the talk room can be viewed by members who can post using the terminal device 10 in each talk room. In addition, members who can post can comment on the care-related information, and can react to the care-related information using stamps, etc.

[0092] As described above, according to this embodiment, the information processing device 20 manages information related to multiple chat rooms, each with a set of members who can post to each subject, and performs operations such as displaying a list of such information and recording the information. This allows, for example, staff members caring for the subject to easily grasp care-related information related to the subject. Furthermore, according to this embodiment, the care-related information associated with each chat room can be viewed in each chat room by members who can post. Therefore, if a related person, such as a family member of the subject, is a member who can post to each chat room, they can easily grasp the care-related information related to the subject in the chat room. Furthermore, because the care-related information associated with each chat room is posted in the chat room each time, posting in the chat room is activated, which encourages information sharing. In other words, this embodiment can improve information management technology for medical and nursing care information, etc.

[0093] The information processing device 20 may accept registration of information on user capacity as information related to the establishment and store the capacity information. Furthermore, the information on capacity may be output as appropriate. For example, the first daily report information may include capacity information in addition to information on the number of users. Furthermore, the difference between the capacity information and the number of users may be calculated and vacancy information may be output. The information processing device 20 may transmit the vacancy information to another server device, such as a website operated by a local government. The vacancy information for the establishment may be updated on the website operated by the local government.

[0094] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art can easily make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each means or step can be rearranged so as not to be logically inconsistent, and multiple means or steps can be combined or divided into one.

[0095] For example, the transfer items may be recorded in the list information of the target users. The user interface 200b shown in FIG. 21 is a modified example of the user interface 200 shown in FIG. 10. For example, the transfer item recording function may be included in a pop-up menu. As shown in FIG. 21, when the editing object 218 is selected by clicking or the like, a pop-up menu including options for changing the usage time, canceling usage, and recording the transfer items may be displayed. When the object 222 corresponding to the transfer item recording function is selected, the transfer items can be recorded. This allows for smooth information sharing among users.

[0096] The user interface 200b may also include a list of icons 223 indicating the recording status for each subject. For example, the color of each icon may correspond to the recording status of each item. Specifically, if information for an item corresponding to an icon has been recorded, the icon may be displayed in gray. On the other hand, if information for an item corresponding to an icon has not been recorded, the icon may be displayed in a color other than gray (e.g., green). This allows the user to easily identify items for which recording has not been performed. Note that the color of the icon is not limited to this, and may be a color other than green or gray.

[0097] Furthermore, when an icon is selected by clicking or the like, the screen may transition to a care record input screen for the item corresponding to the icon. This makes it possible to make user input more efficient.

[0098] Furthermore, for example, various customizations may be made based on the selection tab 204 associated with the establishment to suit the characteristics of the services provided at that establishment. For example, the specific implementation details for functional training, rehabilitation, and home visits may vary depending on the establishment. Therefore, specific implementation details (hereinafter also referred to as a custom menu) for these three items may be set for each establishment. Furthermore, when a custom menu is selected, the implementation details may be recorded by clicking or the like when recording care. The user interface 900 shown in FIG. 22 is a screen for setting such a custom menu. For example, the user interface 900 may be displayed when a menu such as "Edit Custom Menu" is selected in a pull-down menu that is displayed when the selection tab 204 associated with the establishment is clicked.

[0099] The user interface 900 includes item selection tabs 901 to 903. When an item selection tab 901 to 903 is selected, a menu of specific implementation details relating to functional training, rehabilitation, and home visits is displayed in the user interface 900. A new custom menu is added by clicking or otherwise operating the add button 904. In this way, implementation details specific to the facility can be added.

[0100] The added custom menu can be set individually for each subject. A user interface 910 shown in FIG. 23 is an editing screen for user information. The user interface 910 includes check boxes 911 related to visit implementation items and check boxes 912 related to functional training items. The check boxes 911 and 912 include the custom menus added in the user interface 900. Items to be recorded for each subject are set based on these check boxes.

[0101] When a custom menu is set, the custom menu is displayed in the user interface that records care-related information. The user interface 300b shown in FIG. 24 is a modified example of the user interface 300 shown in FIG. 11. The user interface 300b includes an object 313. The object 313 displays a list of custom menus set for the subject. Furthermore, when a custom menu displayed in the object 313 is selected by clicking or the like, recording related to that custom menu can be performed. This allows for more efficient user input.

[0102] Furthermore, for example, suggestions may be provided to the subject based on the care-related information. The suggestions may be suggested items that can maintain or improve various functions of the subject. Furthermore, the suggestions may be suggested items that are likely to bring the subject's condition to a stable state. The various functions include cognitive function, motor function, sensory function, daily living function, communication ability, self-management ability, etc. The suggested items may include recommended behaviors, dietary and nutritional intake, social activities, etc. For example, suggestions for the subject may be determined by estimating the subject's emotions based on the care-related information. Machine learning processing, etc. may be used in such estimation processing. FIG. 25 is a flowchart showing an example of a method for outputting the suggestions executed by the information processing device 20 according to this embodiment.

[0103] Step S201: The control unit 21 of the information processing device 20 acquires care-related information related to the subject.

[0104] The acquired care-related information may include any text information related to the above suggestions. The acquired care-related information may include audio, photo, and video information in addition to text information. Specifically, for example, the acquired care-related information may include various vital signs, information related to happy experiences (including photos and videos), information related to concerns (including photos and videos), and information related to functional training or rehabilitation (including photos and videos). The vital signs information may include body temperature, blood pressure, and pulse. Furthermore, the vital signs information may include blood oxygen levels, weight, water content, medication information, a pain scale (NRS), urination information, bowel movement information, step counts, and sleep information. In addition to these, the acquired care-related information may also include mental health information, transportation records, visit records, meal information (staple foods, side dishes, and meal amounts), snacks, and bathing information.

[0105] Step S202: The control unit 21 inputs the care-related information acquired in step S201 into the prediction model.

[0106] The prediction model is trained, for example, by machine learning using a machine learning algorithm. The prediction model may be, for example, a machine learning model constructed based on a decision tree. Examples of machine learning models constructed based on a decision tree include, but are not limited to, Light GBM and XGBoost. Alternatively, the prediction model may be a model generated based on a machine learning algorithm such as a Convolutional Neural Network (CNN), a Recurrent Neural Network (RNN), or other deep learning. The prediction model is a machine learning model that causes the information processing device 20 to function so as to output a target variable related to a suggestion for the subject based on an explanatory variable related to the subject's care-related information.

[0107] Step S203: The control unit 11 outputs suggestions based on the prediction model.

[0108] In the above-described method for outputting suggestions, an example in which suggestions are determined using a prediction model has been described, but the present invention is not limited to this. For example, suggestions may be determined by using a language model. In this embodiment, the language model includes any dialogue system, such as a Large Language Model (LLM) or a chatbot. The language model outputs text corresponding to a prompt based on a prompt input, which is an instruction from a user. The language model may be provided on an external server or the like. In this case, the information processing device 20 can communicate with the server or the like via the network 30. For example, the information processing device 20 may input a prompt into the language model of the external server and obtain an output result corresponding to the prompt. FIG. 26 is a flowchart showing an example of a method for outputting suggestions when using a language model.

[0109] Step S211: The control unit 21 of the information processing device 20 acquires care-related information related to the subject.

[0110] The acquired care-related information is similar to the care-related information acquired in step S201 described above, that is, the acquired care-related information may include any text information related to the above suggestions.

[0111] Step S212: The control unit 21 inputs the care-related information acquired in step S211 into the second prediction model.

[0112] The second prediction model is trained, for example, by machine learning using a machine learning algorithm. The second prediction model may be, for example, a machine learning model constructed based on a decision tree. Examples of machine learning models constructed based on a decision tree include, but are not limited to, Light GBM and XGBoost. Alternatively, the prediction model may be a model generated based on a machine learning algorithm such as a convolutional neural network (CNN), a recurrent neural network (RNN), or other deep learning. The second prediction model is a machine learning model that causes the information processing device 20 to function so as to output a prompt input to a language model as a response variable based on explanatory variables related to the subject's care-related information.

[0113] Step S213: The control unit 21 inputs the prompt output based on the second prediction model to the language model, and acquires the output of the language model corresponding to the prompt.

[0114] Step S214: The control unit 21 outputs a suggestion based on the content output from the language model in step S213.

[0115] Any method may be adopted for outputting the suggestions in steps S203 and S214. For example, the suggestions may be included in a user information management screen. The user information management screen is a management screen for managing various electronic data, such as basic information related to the user. The basic information includes data such as documents exchanged at the time of contract and long-term care insurance cards. The user interface 930 shown in FIG. 27 is an example of a user information management screen including suggestions. In the user interface 930, for each subject, the user name, lifestyle prescription, monitoring, support progress record, monthly health record, plan, long-term care insurance card, medical insurance card, and related materials are output in a list associated with each other. The user name is the name of the subject. The lifestyle prescription corresponds to the suggestions for the subject predicted by the prediction model. The monitoring item corresponds to the monitoring sheet described above and includes care-related information for the subject for a specified period. When each icon (uncreated, draft, etc.) in the monitoring column is selected, a monitoring sheet is displayed, allowing the user to create, edit, and review the monitoring sheet. The screen for creating a monitoring sheet (monitoring creation screen) displays a summary of the activities for the month based on the care-related information accumulated for that month. Suggestions (lifestyle prescriptions) for the next month may be determined based on the contents of the summary. The support progress record is an item corresponding to a list of records related to past support, and the monthly health record is an item for outputting monthly health records. The plan, nursing care insurance card, medical insurance card, and related documents are items for accessing various documents and certificates. These items allow operations such as uploading, downloading, and editing of data such as documents exchanged at the time of contract and nursing care insurance cards.

[0116] As shown in FIG. 27 , the lifestyle prescription column may display at least one suggestion for each subject. For example, the lifestyle prescription column for subject A1 displays three suggested items 931 to 933 based on the care-related information of subject A1. Specifically, the suggestions for subject A1 include "walking in ABC Park, which has lots of flowers," "increasing opportunities to interact with animals," and "playing a card game with simple rules." By displaying suggestions for each subject in the lifestyle prescription column for each subject, users such as care staff can easily understand what would be desirable to suggest, implement, or otherwise provide to each subject in the future. Note that each suggested item may be displayed as selectable. When a user selects one of the items 931 to 933 by tapping or the like, the screen may transition to a recording screen that accepts implementation records for each subject. On the recording screen, the implementation of the suggestion may be recorded as care-related information using photos, videos, text, or the like. The care-related information recorded on the recording screen may be shared in each subject's chat room. In other words, the details of the implementation, including photos, may be reflected and displayed in each subject's chat room. The newly recorded care-related information may also be fed back into additional learning of the prediction model. When recording the care-related information, the subject's satisfaction may be input using a five-point scale, for example. The subject's satisfaction may also be fed back into additional learning of the prediction model.

[0117] The implementation status of each suggestion may be displayed on the user information management screen. For example, when a suggestion item is selected and care-related information related to the item is recorded, the implementation status of the suggestion may be displayed in the "Lifestyle Prescription" field on the user information management screen so that the implementation status of the suggestion can be grasped. Any method can be used to display the implementation status. For example, the number of records of care-related information related to each suggestion may be displayed in the "Lifestyle Prescription" field on the user information management screen. Alternatively, for example, when even one piece of care-related information related to a certain suggestion is recorded, the user information management screen may indicate that the suggestion has been implemented. For example, for an item that has been implemented, the background color of the suggestion item may be changed to indicate that the suggestion has been implemented so that the implementation status can be grasped. Alternatively, for example, the number of photos in the implementation record of each suggestion may be displayed in the "Lifestyle Prescription" field on the user information management screen as the implementation status. In this way, the implementation status of each suggestion can be easily grasped. Furthermore, it is possible to encourage the implementation of suggested items whose implementation status is insufficient.

[0118] The "Lifestyle Prescription" field also includes buttons 941, 942, and 943. Buttons 941, 942, and 943 are used to post suggestions for each target person as comments in the chat room associated with that target person. By pressing these buttons, members of each chat room who are allowed to post can understand the content of the suggestions.

[0119] 1 Information management system 10 Terminal device 11 Control unit 12 Storage unit 13 Communication unit 14 Input unit 15 Output unit 20 Information processing device 21 Control unit 22 Storage unit 23 Communication unit 24 Subject database 30 Network 100, 110, 120, 130, 200, 300, 320, 350, 370, 700, 800, 200b, 300b, 900, 910, 930 User interface 121 Registration button 210, 220 List information 211 Condition specification field 212, 213 Button 214 Usage time zone 215 Body temperature information 216 Pulse rate information 217 Blood pressure information 218 Editing object 219, 221, 222 Object 301-305 Selection tab 306-308, 351-353 Input objects 309-311, 355-358 Editing objects 312, 359 Output button 313 Object 400 First daily report information 401 Column 402 Comment column 500 Second daily report information 501, 502 Column 503 Comment column 600 Monitoring sheet 601, 602, 603 Column 701 Add schedule button 710 Pop-up screen 711 Information input field 712 Category selection object 801 Talk information 802 Comment input field 803, 804 Posted information 901, 902, 903 Item selection tab 904 Add button 911, 912 Check boxes 931, 932, 933 Items 941, 942, 943 Items D screen T1 Talk tab T2 Health tab T3 Calendar tab SA Selection area IA Information display area RA Target column 1301 Talk information 1302 Health information 1401 Talk information 1402, 1403 Posted information 13026 Pin icon

Claims

A method for managing information related to each chat room in which members allowed to post are set for each target person, the method being executed by an information processing device, Displaying a list of multiple target persons who satisfy a predetermined condition; Recording care-related information related to a plurality of subjects who satisfy the predetermined condition in association with each of the chat rooms; Including, The care-related information includes at least one of physical condition information, care implementation information, and calendar information, A method in which the care-related information associated with the chat room can be viewed by the members who are allowed to post in the chat room.

10. The method of claim 1, The method wherein the predetermined condition is a condition related to information about the day of the week on which the subject person uses a predetermined facility.

10. The method of claim 1, The list information includes information regarding unread posts in each chat room.

10. The method of claim 1, The list information includes vital information and usage time periods of multiple subjects who satisfy the specified conditions.

10. The method of claim 1, the care-related information includes care delivery information, and The method includes outputting first daily report information relating to a plurality of subjects who satisfy the specified conditions based on the care implementation information.

6. The method of claim 5, The first daily report information includes the number of users for each service item.

10. The method of claim 1, the care-related information includes care delivery information, and The method includes outputting second daily report information for each subject based on the care implementation information.

3. The method of claim 2, the care-related information includes physical condition information; and The method includes outputting monitoring information relating to a plurality of subjects who satisfy a predetermined condition based on the physical condition information.

10. The method of claim 1, the care-related information includes calendar information; and When recording the calendar information, selecting a plurality of talk rooms to which the calendar information is to be associated; A method in which calendar information associated with the plurality of talk rooms can be viewed in each of the plurality of talk rooms by members who are allowed to post in the plurality of talk rooms.

10. The method of claim 1, further comprising: and outputting suggestions for each subject based on the care-related information. 　 An information processing device that includes a control unit and manages information related to each talk room in which members who can post are set for each target person, the control unit comprising: displaying a list of a plurality of target persons who satisfy a predetermined condition on an output unit of the terminal device; Recording care-related information related to a plurality of subjects who satisfy the predetermined condition in association with each of the chat rooms; The care-related information includes at least one of physical condition information, care implementation information, and calendar information, An information processing device, wherein the care-related information associated with the chat room can be viewed in the chat room by the members who are allowed to post. 　 A program for managing information related to each chat room in which members who can post are set for each target person, the program including: Displaying a list of multiple target persons who satisfy a predetermined condition; Recording care-related information related to a plurality of subjects who satisfy the predetermined condition in association with each of the chat rooms; Execute The care-related information includes at least one of physical condition information, care implementation information, and calendar information, The program, wherein the care-related information associated with the chat room can be viewed in the chat room by the members who are allowed to post.

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