Information processing system, information processing method, and program

Abstract

[Problem] To present an appropriate action. [Solution] This information processing system is characterized by including: a pre-action input unit that receives, from a user before an action is performed, the action to be performed by the user and a degree of subjectivity of the user attributable to the action; an action storage unit that stores the action, the user, and a first degree of subjectivity in association with each other; an action presentation unit that presents one of the actions stored in the action storage unit as an action to be performed; and a post-action input unit that receives, after an action is performed, the action performed by the user and a second degree of subjectivity at the time of the action, wherein the action presentation unit refers to the action storage unit, compares the first and second degrees, determines an action to be performed next, and presents the action.

Description

Information Processing System, Information Processing Method, and Program

[0009] , ,

[0008] , ,

[0010]

[0001] The present invention relates to an information processing system, an information processing method, and a program.

[0002] Patent Document 1 discloses supporting cognitive behavioral therapy.

[0003] Japanese Patent Application Laid-Open No. 2015-153413

[0004] However, it is difficult to determine what actions a user should take according to Patent Document 1. <00°00010> The present invention has been made in view of such a background, and an object thereof is to provide a technology capable of presenting appropriate actions.

[0006] The main invention of the present invention for solving the above problems is an information processing system, comprising: a pre-action input unit that receives, before the action, an action performed by the user and the degree of the user's subjectivity resulting from the action; an action storage unit that stores the action, the user, and the first degree of subjectivity in association with each other; an action presentation unit that presents one of the actions stored in the action storage unit to be performed; and a post-action input unit that receives, after the action, the action performed by the user and the second degree of subjectivity at the time of the action. The action presentation unit refers to the action storage unit, compares the first and second degrees of subjectivity, and determines and presents the next action to be performed.

[0007] Other problems disclosed in the present application and their solutions will be clarified by the embodiments of the invention and the drawings.

[0008] According to the present invention, appropriate actions can be presented.

[0009] It is a diagram showing an overall configuration example of an information processing system. It is a diagram showing a hardware configuration example of the management server 2. It is a diagram showing a software configuration example of the management server 2. It is a diagram explaining the operation of the management server 2. It is a diagram explaining the proposal process at the time of success. It is a diagram explaining the proposal process at the time of failure.

[0010] <System Overview> The following describes an information processing system according to one embodiment of the present invention. The information processing system of this embodiment supports cognitive behavioral therapy. In particular, the information processing system of this embodiment suggests the next action the user should take.

[0011] Figure 1 shows an example of the overall configuration of an information processing system. The information processing system of this embodiment includes a management server 2. The management server 2 is connected to the user terminal 1 via a communication network. The communication network is, for example, the internet and is constructed using public telephone networks, mobile phone networks, wireless communication channels, Ethernet (registered trademark), etc.

[0012] User terminal 1 is a computer operated by the user. User terminal 1 can be, for example, a smartphone, a tablet computer, or a personal computer.

[0013] The management server 2 may be a general-purpose computer such as a workstation or personal computer, or it may be logically implemented through cloud computing.

[0014] <Management Server> Figure 2 shows an example of the hardware configuration of the management server 2. Note that the illustrated configuration is just one example, and other configurations are also possible. The management server 2 includes a CPU 201, memory 202, storage device 203, communication interface 204, input device 205, and output device 206. The storage device 203 stores various data and programs, such as a hard disk drive, solid state drive, or flash memory. The communication interface 204 is an interface for connecting to a communication network, such as an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, a wireless communication device for wireless communication, or a USB (Universal Serial Bus) connector or RS232C connector for serial communication. The input device 205 is for inputting data, such as a keyboard, mouse, touch panel, button, or microphone. The output device 206 is for outputting data, such as a display, printer, or speaker. Furthermore, each functional unit of the management server 2, as described later, is realized by the CPU 201 reading programs stored in the storage device 203 into memory 202 and executing them, and each storage unit of the management server 2 is realized as part of the storage area provided by memory 202 and storage device 203.

[0015] Figure 3 shows an example of the software configuration of the management server 2. The management server 2 includes an educational information storage unit 231, a relaxation information storage unit 232, an action storage unit 233, a target action storage unit 234, a successful action storage unit 235, an educational information output unit 211, a relaxation information output unit 212, a pre-action input unit 213, an action presentation unit 214, a post-action input unit 215, and a successful action registration unit 216.

[0016] <Memory Unit> The educational information memory unit 231 stores information relating to psychoeducation related to cognitive behavioral therapy (hereinafter referred to as educational information). The educational information includes content that explains psychoeducation (which may be text data, still images or moving images, audio data, or video data including both images and audio). The educational information may include content for learning about diseases, content for learning about the therapeutic structure of cognitive behavioral therapy, content for learning about case formulation, content for learning about relaxation, content for learning about exposure therapy, and so on.

[0017] The relaxation information storage unit 232 stores information related to relaxation (hereinafter referred to as relaxation information). Relaxation is a state in which the mind and body are relaxed by alleviating physical tension. Methods for achieving relaxation (hereinafter referred to as relaxation methods) include, for example, diaphragmatic breathing and autogenic training. Texts and videos explaining how to perform these relaxation methods can be included as content in the relaxation information.

[0018] The behavior memory unit 233 stores, for each user, an association between an action and the degree of the user's subjectivity (first degree) to that action. Subjectivity can be, for example, anxiety, pain, or tension. In this embodiment, the behavior memory unit 233 stores information about actions that the user can perform (hereinafter referred to as behavior information). In this embodiment, the behavior information includes information that identifies the user (user ID), information that identifies the action (action ID), the specific content of the action, and the user's subjective unit of disturbance (SUD) to that action.

[0019] The target action storage unit 234 stores the user's target action (hereinafter referred to as the target action). The target action storage unit 234 can store an action ID that identifies the target action, associated with a user ID that identifies the user.

[0020] The success action memory unit 235 stores actions (hereinafter referred to as success actions) in which the user was able to reduce the degree of subjectivity (SUD in this embodiment). The success action memory unit 235 can store the date on which the user performed the success action and the action ID that identifies the success action performed by the user, associated with a user ID that identifies the user.

[0021] <Functional Unit> The educational information output unit 211 provides the user with the content included in the educational information stored in the educational information storage unit 231. The educational information output unit 211 can, for example, transmit the content to the user terminal 1.

[0022] The relaxation information output unit 212 provides the user with the content included in the relaxation information stored in the relaxation information storage unit 232. The relaxation information output unit 212 can, for example, transmit the content to the user terminal 1.

[0023] The pre-action input unit 213 receives information from the user regarding the content of the action to be performed and the degree of the user's subjectivity (SUD) towards that action before the action is performed. The pre-action input unit 213 registers the received action content and SUD in the action storage unit 233, associating them with the user ID. A unique action ID can be assigned at this time.

[0024] The action suggestion unit 214 suggests actions to the user. The action suggestion unit 214 can suggest performing one of the actions stored in the action memory unit 233. The action suggestion unit 214 may initially suggest a target action.

[0025] The post-action input unit 215 receives the action performed by the user and a second degree of subjective experience (SUD) at the time of the action after the action has been performed.

[0026] The successful action registration unit 216 registers successful actions in the successful action storage unit 235. The successful action registration unit 216 can register an action as a successful action in the successful action storage unit 235 if the SUD (second degree) received after the action is lower than the SUD (first degree) included in the action information.

[0027] The action suggestion unit 214 can refer to the action memory unit 233 to compare the SUD (first and second degrees) before and after an action, and then determine and suggest the next action to be taken.

[0028] ==In case of failure== The action suggestion unit 214, for example, if the SUD (second degree) after the action is greater than or equal to the SUD (first degree) before the action (i.e., included in the action information), obtains the target SUD (target degree), which is the SUD (first degree) corresponding to the target action, and the execution SUD (execution degree), which is the SUD (first degree) corresponding to the action performed by the user, from the action memory unit 233, and if the execution SUD is higher than the target SUD, it can suggest that the user perform the target action.

[0029] The action suggestion unit 214 can, for example, obtain from the action memory unit 233 the success SUD (success level), which is the SUD (first level) corresponding to a successful action, and the execution SUD (execution level), which is the SUD (first level) corresponding to an action performed by the user. If the execution SUD is higher than the success SUD (i.e., if the user has performed an action with a higher SUD than the SUD of a previously successful action), the unit can suggest that the user may lower the next action or target action.

[0030] Furthermore, the action suggestion unit 214 can inquire about the relaxation method performed by the user if the SUD after the action is greater than or equal to the SUD before the action. If the user has not performed relaxation, the action suggestion unit 214 can suggest that the user perform relaxation. If the user has performed relaxation, the action suggestion unit 214 can suggest changing the way relaxation is performed or performing a different relaxation method.

[0031] ==In case of success== Furthermore, if the SUD after the action is lower than the SUD before the action, the action suggestion unit 214 can output a comment praising the user.

[0032] If the SUD after an action is lower than the SUD before the action, the action suggestion unit 214 retrieves the target SUD (target degree), which is the SUD (first degree) corresponding to the target action, and the execution SUD (execution degree), which corresponds to the action performed by the user, from the action memory unit 233. If the execution SUD is lower than the target SUD, the action suggestion unit 214 can suggest the target action.

[0033] If the SUD after an action is lower than the SUD before the action, and the executed SUD is equal to or greater than the target SUD, the action suggestion unit 214 may suggest changing the target action. Alternatively, if the SUD after an action is lower than the SUD before the action, and the executed SUD is equal to or greater than the target SUD, the action suggestion unit 214 may set the target action to the action one level higher than the executed SUD (the action corresponding to the SUD that is greater than and less than the executed SUD in the action storage unit 233) (by updating the action ID corresponding to the user ID in the target action storage unit 234 to the action ID indicating the action one level higher).

[0034] <Operation> Figure 4 is a diagram illustrating the operation of the management server 2. The management server 2 receives the user's selection of an action to be performed and the input of the SUD after the action (S301). If the SUD after the action is lower than the SUD before the action (the SUD included in the action information corresponding to the action performed by the user) (S302: YES), the success suggestion process shown in Figure 5 is performed (S303). If the SUD after the action is greater than or equal to the SUD before the action (S302: NO), the failure suggestion process shown in Figure 6 is performed (S304).

[0035] Figure 5 illustrates the suggestion process upon success. The management server 2 outputs a comment praising the user, such as "You succeeded. Congratulations." (S321).

[0036] If the target SUD is lower than the SUD before the action is performed (S322: YES), the management server 2 changes the target action to an action of the next higher level (S323). Specifically, the management server 2 can register the action ID and user ID in the target action storage unit 234 as the target action, selecting the action indicated by the action ID of the action information containing the lowest SUD among the action information stored in the action storage unit 233 that corresponds to the user ID and contains an SUD higher than the target SUD.

[0037] On the other hand, if the target SUD is greater than or equal to the SUD before the action was taken (S322: NO), the management server 2 outputs a comment recommending the target action, such as "Let's start by working on the target action" (S324).

[0038] Figure 6 illustrates the suggested processing in case of failure. The management server 2 asks the user whether or not relaxation was performed (S341). If relaxation was performed (S342: YES), it outputs a comment recommending a different approach or relaxation method, such as "You haven't handled it well, so we recommend a better method or a different approach" (S343). If relaxation was not performed (S342: NO), the management server 2 outputs a comment recommending the implementation of a relaxation method, such as "Next time, try incorporating relaxation during the process" (S344).

[0039] As described above, the information processing system of this embodiment can provide support for cognitive behavioral therapy, particularly for achieving behavioral change, without the need for intervention from a physician.

[0040] Although these embodiments have been described above, they are intended to facilitate understanding of the present invention and are not intended to limit its interpretation. The present invention can be modified and improved without departing from its spirit, and equivalents thereof are also included.

[0041] <Disclosure Items> This disclosure also includes the following configuration: [Item 1] An information processing system comprising: a pre-action input unit that receives from a user an action to be performed by the user and the degree of the user's subjectivity resulting from the action before the action is performed; an action storage unit that stores the action, the user, and a first degree of subjectivity in association with each other; an action presentation unit that presents the user to perform one of the actions stored in the action storage unit; and a post-action input unit that receives the action performed by the user and a second degree of subjectivity at the time of the action after the action is performed, wherein the action presentation unit refers to the action storage unit, compares the first and second degrees, and determines and presents the next action to be performed. [Item 2] An information processing system as described in Item 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action that the user aims for, among the actions stored in the action storage unit, and the action presentation unit, when the second degree is greater than or equal to the first degree, obtains from the action storage unit the target degree which is the first degree corresponding to the target action and the execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is higher than the target degree, proposes that the user perform the target action. [Item 3] An information processing system as described in Item 1, further comprising: a success action storage unit that stores the action taken by the user that reduced the degree of subjectivity; and a success action registration unit that registers the success action, which is the action taken by the user, in the success action storage unit when the second degree is lower than the first degree, wherein the action presentation unit obtains from the action storage unit a degree of success, which is the first degree corresponding to the success action, and a degree of execution, which is the first degree corresponding to the action taken by the user, and when the degree of execution is higher than the degree of success, it suggests that the target action may be reduced.[Item 4] An information processing system according to Item 1, wherein the action suggestion unit, when the second degree is equal to or greater than the first degree, inquires the user about relaxation to alleviate the physical tension performed and put the mind and body into a relaxed state; if the user has not performed the relaxation, suggests that the user perform the relaxation; and if the user has performed the relaxation, suggests that the user change the way the relaxation is performed or perform a different relaxation. [Item 5] An information processing system according to Item 1, wherein the action suggestion unit, when the second degree is lower than the first degree, outputs a comment praising the user. [Item 6] An information processing system as described in Item 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action that the user aims for, among the actions stored in the action storage unit, and the action presentation unit, when the second degree is lower than the first degree, obtains from the action storage unit the target degree which is the first degree corresponding to the target action and the execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is lower than the target degree, proposes the target action. [Item 7] An information processing system as described in Item 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action that the user aims for, among the actions stored in the action storage unit, and the action presentation unit, when the second degree is lower than the first degree, obtains from the action storage unit the target degree which is the first degree corresponding to the target action and the execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is equal to or greater than the target degree, proposes to change the target action.[Item 8] An information processing method characterized in that a computer performs the following steps: receiving from a user an action to be performed by the user and the degree of the user's subjectivity resulting from the action before the action is performed; storing the action, the user, and a first degree of subjectivity in association with each other in an action memory unit; suggesting that the user perform one of the actions stored in the action memory unit; receiving from the user an action performed by the user and a second degree of subjectivity at the time of the action after the action is performed; and comparing the first and second degrees by referring to the action memory unit to determine and suggest the next action to be performed. [Item 9] A program for causing a computer to perform the following steps: receiving from a user an action to be performed and the degree of the user's subjectivity resulting from the action before the action is performed; storing the action, the user, and a first degree of subjectivity in association with each other in an action memory unit; prompting the computer to perform one of the actions stored in the action memory unit; receiving from the user an action performed and a second degree of subjectivity at the time of the action after the action is performed; and comparing the first and second degrees by referring to the action memory unit to determine and present the next action to be performed.

[0042] 1. User terminal 2. Management server

Claims

1. An information processing system comprising: a pre-action input unit that receives from a user an action to be performed and the degree of the user's subjectivity resulting from the action before the action is performed; an action storage unit that stores the action, the user, and a first degree of subjectivity in association with each other; an action presentation unit that presents the user to perform one of the actions stored in the action storage unit; and a post-action input unit that receives the action performed by the user and a second degree of subjectivity at the time of the action after the action is performed, wherein the action presentation unit refers to the action storage unit, compares the first and second degrees, and determines and presents the next action to be performed.

2. An information processing system according to claim 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action targeted by the user, among the actions stored in the action storage unit, wherein the action suggestion unit, when the second degree is equal to or greater than the first degree, obtains from the action storage unit a target degree which is the first degree corresponding to the target action and an execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is higher than the target degree, suggests that the user perform the target action.

3. An information processing system according to claim 1, further comprising: a success action storage unit that stores the action taken by the user that reduced the degree of subjectivity; and a success action registration unit that registers the success action, which is the action taken by the user, in the success action storage unit when the second degree is lower than the first degree, wherein the action presentation unit obtains from the action storage unit a success degree, which is the first degree corresponding to the success action, and an execution degree, which is the first degree corresponding to the action taken by the user, and when the execution degree is higher than the success degree, it suggests that the target action may be reduced.

4. An information processing system according to claim 1, wherein the action suggestion unit, when the second degree is equal to or greater than the first degree, asks the user for relaxation to alleviate the physical tension performed and put the mind and body into a relaxed state; if the user has not performed the relaxation, suggests that the user perform the relaxation; and if the user has performed the relaxation, suggests that the user change the way the relaxation is performed or perform a different relaxation.

5. An information processing system according to claim 1, wherein the behavior presentation unit outputs a comment praising the user when the second degree is lower than the first degree.

6. An information processing system according to claim 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action that the user aims for, among the actions stored in the action storage unit, and the action presentation unit, when the second degree is lower than the first degree, obtains from the action storage unit a target degree which is the first degree corresponding to the target action and an execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is lower than the target degree, proposes the target action.

7. An information processing system according to claim 1, further comprising a target action storage unit that stores, in association with the user, a target action which is the action targeted by the user, among the actions stored in the action storage unit, and the action presentation unit, when the second degree is lower than the first degree, obtains from the action storage unit a target degree which is the first degree corresponding to the target action and an execution degree which is the first degree corresponding to the action performed by the user, and when the execution degree is equal to or greater than the target degree, proposes to change the target action.

8. An information processing method characterized in that a computer performs the following steps: receiving from a user an action to be performed by the user and the degree of the user's subjectivity resulting from the action before the action is performed; storing the action, the user, and a first degree of subjectivity in association with each other in an action memory unit; suggesting that the user perform one of the actions stored in the action memory unit; receiving from the user an action performed by the user and a second degree of subjectivity at the time of the action after the action is performed; and comparing the first and second degrees by referring to the action memory unit to determine and suggest the next action to be performed.

9. A program for causing a computer to perform the following steps: receiving from a user an action to be performed and the degree of the user's subjectivity resulting from the action before the action is performed; storing the action, the user, and a first degree of subjectivity in association with each other in an action memory unit; suggesting that the user perform one of the actions stored in the action memory unit; receiving from the user an action performed and a second degree of subjectivity at the time of the action after the action is performed; and comparing the first and second degrees by referring to the action memory unit to determine and suggest the next action to be performed.

Images