Coloring Ring Back Tone Recommendation Method, Device, Equipment and Computer Readable Storage Medium

Abstract

The present application discloses a method, apparatus, device and computer-readable storage medium for ringback tone recommendation. The method includes: when a call ends between a calling terminal and a called terminal, determining whether there is information corresponding to the call; if so, controlling a ringback tone platform to send a target service video ringback tone to the called terminal. When a customer does not have the condition for a long call, the present application fully introduces relevant services to the customer through the target service video ringback tone, improving the conversion rate of telemarketing.

Description

Technical Field

[0001] This application relates to the field of communication technologies, and in particular, to a method, device, equipment, and computer-readable storage medium for ringback tone recommendation. Background Art

[0002] Telemarketing, abbreviated as "phone sales", is a process of contacting customers in various situations, understanding and exploring customers' needs, and meeting their needs through advanced telephone technologies and computer technologies. Phone sales is one of the important ways for industries such as finance, automotive, real estate, education and training, tourism, insurance, investment promotion, and medical beauty to expand customers.

[0003] Currently, during the phone sales process, relevant services can only be introduced through the call process. When the customer does not have the condition for a long call, it is impossible to fully introduce the relevant services to the customer, resulting in a relatively low conversion rate of phone sales. Summary of the Invention

[0004] The main purpose of this application is to provide a method, device, equipment, and computer-readable storage medium for ringback tone recommendation, aiming to solve the problem of low conversion rate in existing commercial phone communication.

[0005] To achieve the above objective, this application provides a method for ringback tone recommendation, which is applied to the core network. The method for ringback tone recommendation includes:

[0006] When the call between the calling terminal and the called terminal ends, determine whether there is information corresponding to the call;

[0007] If there is, control the ringback tone platform to send a target service video ringback tone to the called terminal.

[0008] Preferably, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, a ringback tone recommendation message sent by the calling terminal is received and the ringback tone recommendation message matches the preset information of the calling terminal.

[0009] Preferably, when a ringback tone recommendation message sent by the calling terminal is received and the ringback tone recommendation message matches the preset information of the calling terminal, the method further includes:

[0010] Control the ringback tone platform to determine the target service video ringback tone.

[0011] In addition, to achieve the above objective, the present invention also provides a method for ringback tone recommendation, which is applied to the ringback tone platform. The method for ringback tone recommendation includes the following steps:

[0012] Based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, establish a communication connection between the ringback tone platform and the called terminal;

[0013] Send a target service video ringback tone to the called terminal based on the communication connection.

[0014] Preferably, before the step of sending a target service video ringback tone to the called terminal based on the communication connection, the method further includes:

[0015] Obtain ringback tone recommendation information corresponding to the information;

[0016] Obtain a target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones.

[0017] Preferably, after the step of sending a target service video ringback tone to the called terminal based on the communication connection, the method further includes:

[0018] Receive interaction information corresponding to the target service video ringback tone;

[0019] Obtain service information based on the interaction information;

[0020] Send the service information to the called terminal, where the service information includes at least one of contact information corresponding to the target service video ringback tone and a service handling link.

[0021] Preferably, before the step of establishing a communication connection between the ringback tone platform and the called terminal if a communication instruction sent by the core network is received, the method further includes:

[0022] Receive a preset service video ringback tone sent by the calling terminal and preset service information corresponding to the preset service video ringback tone;

[0023] Generate preset recommendation information corresponding to the service video ringback tone;

[0024] Associate and store the preset service video ringback tone, the preset service information, and the preset recommendation information, and send the preset recommendation information to the calling terminal.

[0025] An embodiment of the present application further provides a ringback tone recommendation device, where the ringback tone recommendation device includes:

[0026] A determination module, configured to determine whether there is information corresponding to the call when the call between the calling terminal and the called terminal ends;

[0027] A control module, configured to, if there is, control the ringback tone platform to send a target service video ringback tone to the called terminal.

[0028] An embodiment of the present application further provides a ringback tone recommendation device, which includes a memory, a processor, and a ringback tone recommendation program stored on the memory and executable on the processor. When the ringback tone recommendation program is executed by the processor, the steps of the above-mentioned ringback tone recommendation method are implemented.

[0029] An embodiment of the present application further provides a computer-readable storage medium, on which a ringback tone recommendation program is stored. When the ringback tone recommendation program is executed by a processor, the steps of the above-mentioned ringback tone recommendation method are implemented.

[0030] The present invention controls based on the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, and establishes a communication connection between the ringback tone platform and the called terminal; then based on the communication connection, a target service video ringback tone is sent to the called terminal, so as to fully introduce relevant services to customers through the target service video ringback tone when the customer does not have the condition of making a long call, thereby improving the conversion rate of telemarketing. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] Figure 1 is a schematic structural diagram of a ringback tone recommendation device in a hardware operating environment related to the solution of an embodiment of the present invention;

[0032] Figure 2 is a schematic flowchart of the first embodiment of the ringback tone recommendation method of the present invention;

[0033] Figure 3 is a schematic flowchart of the second embodiment of the ringback tone recommendation method of the present invention;

[0034] Figure 4 is a schematic diagram of functional modules of an embodiment of the ringback tone recommendation device of the present invention.

[0035] The realization, functional characteristics and advantages of the purpose of the present application will be further described with reference to the embodiments and the accompanying drawings. DETAILED DESCRIPTION OF THE EMBODIMENTS

[0036] It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention.

[0037] As Figure 1 shown, Figure 1 is a schematic structural diagram of a ringback tone recommendation device in a hardware operating environment related to the solution of an embodiment of the present invention.

[0038] The ringback tone recommendation device in the embodiment of the present invention may be a core network or a ringback tone platform. As Figure 1As shown in the figure, the ringtone recommendation device may include: a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, and a communication bus 1002. Among them, the communication bus 1002 is used to realize the connection and communication between these components. The user interface 1003 may include a display screen (Display) and an input unit such as a keyboard (Keyboard). Optionally, the user interface 1003 may further include a standard wired interface and a wireless interface. The network interface 1004 may optionally include a standard wired interface and a wireless interface (such as a WI-FI interface). The memory 1005 may be a high-speed RAM memory or a stable memory (non-volatile memory), such as a disk memory. Optionally, the memory 1005 may also be a storage device independent of the aforementioned processor 1001.

[0039] Optionally, the ringtone recommendation device may further include a camera, an RF (Radio Frequency) circuit, sensors, an audio circuit, a WiFi module, and so on. Among them, the sensors such as optical sensors, motion sensors, and other sensors will not be elaborated here.

[0040] Those skilled in the art can understand that Figure 1 the terminal structure shown in

[0041] does not constitute a limitation on the ringtone recommendation device, and may include more or fewer components than those shown in the figure, or combine some components, or have different component arrangements. Figure 1 As shown in

[0042] the memory 1005, as a computer storage medium, may include an operating system, a network communication module, a user interface module, and a ringtone recommendation program. Figure 1 In the ringtone recommendation device shown in

[0043] In this embodiment, the ringtone recommendation device includes: a memory 1005, a processor 1001, and a ringtone recommendation program stored on the memory 1005 and operable on the processor 1001. Among them, when the processor 1001 calls the ringtone recommendation program stored in the memory 1005, it executes the steps of the ringtone recommendation method in each of the following embodiments.

[0044] As shown in Figure 1As shown, the memory 1005, which is a computer storage medium, may include an operating system, a network communication module, a user interface module, and a ringback tone recommendation program.

[0045] In Figure 1 In the terminal shown, the network interface 1004 is mainly used to connect to the background server and communicate data with the background server; the user interface 1003 is mainly used to connect to the client (user side) and communicate data with the client; and the processor 1001 can be used to call the ringback tone recommendation program stored in the memory 1005.

[0046] In this embodiment, the ringback tone recommendation device includes: a memory 1005, a processor 1001, and a ringback tone recommendation program stored on the memory 1005 and operable on the processor 1001. When the processor 1001 calls the ringback tone recommendation program stored in the memory 1005, it executes the steps of the ringback tone recommendation method in the following respective embodiments.

[0047] The present invention also provides a ringback tone recommendation method. Refer to Figure 2 , Figure 2 which is a schematic flowchart of the first embodiment of the ringback tone recommendation method of the present invention.

[0048] In this embodiment, the ringback tone recommendation method is applied to the core network and includes the following steps:

[0049] Step S101, when the call between the calling terminal and the called terminal ends, determine whether there is information corresponding to the call;

[0050] In this embodiment, the calling terminal is the terminal corresponding to the enterprise user, such as the customer service terminal of the enterprise telemarketing staff, etc., and the called terminal is the user terminal. When the calling terminal dials the called terminal, it sends a call request to the core network. The ringback tone platform queries the video ringback tone of the calling terminal according to the call request received by the core network and sends the video ringback tone to the called terminal. Before the call is connected, the called terminal plays the video ringback tone, which can be the video ringback tone set by the calling terminal or the service video ringback tone.

[0051] In this embodiment, when the communication between the calling terminal and the called terminal ends, the core network determines whether there is information corresponding to the call. Among them, the information can be a preset string in the preset data, that is, determine whether there is a preset string corresponding to the call in the preset data.

[0052] Among them, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, the ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal.

[0053] Specifically, when a call is made between a calling terminal and a called terminal, the enterprise user of the calling terminal determines the customer's required service corresponding to the called terminal based on the voice information (call content) sent by the called terminal. The enterprise user inputs the ringback tone recommendation information corresponding to the customer's required service through the call interaction interface (for example, input through a keyboard or virtual keyboard). The calling terminal sends the ringback tone recommendation information to the core network. When receiving the ringback tone recommendation information, the core network determines whether the ringback tone recommendation information matches the preset information of the calling terminal. If it matches, the core network determines and stores the information corresponding to the call. For example, the core network adds a preset string to the preset data. The preset data may be SIFC (Shared Initial Filter Criteria set). For example, during a call, the customer of the called terminal asks the enterprise user of the calling terminal about the service information of "home health insurance". The enterprise user determines that the customer is interested in "home health insurance". Through the enterprise user's query, the ringback tone recommendation information for "home health insurance" is the number "5". Then the enterprise user inputs the number "5" through the dialing keyboard on the call interaction interface of the calling terminal. The number "5" is transmitted to the core network as the ringback tone recommendation information. The core network records the preset string such as "900" in the SIFC for use after the call ends. The preset data corresponds one-to-one with the call between the calling terminal and the called terminal. That is to say, each call in the core network corresponds to a preset data. For example, one SIFC corresponds to one call. In other embodiments, the preset data may also be new data. Specifically, when the core network receives the ringback tone recommendation information, the core network generates the preset data corresponding to the call and stores the preset string in the preset data. Or, the preset string corresponds one-to-one with each call, and the preset data is any modifiable data in the core network. When the core network receives the ringback tone recommendation information, the core network generates a unique preset string corresponding to the call and stores the preset string in the preset data.

[0054] Further, in one embodiment, when receiving the ringback tone recommendation information sent by the calling terminal and the ringback tone recommendation information matches the preset information of the calling terminal, the method further includes:

[0055] Controlling the ringback tone platform to determine the target service video ringback tone.

[0056] In this embodiment, when receiving the ringback tone recommendation information sent by the calling terminal and the ringback tone recommendation information matches the preset information of the calling terminal, the core network controls the ringback tone platform to determine the target service video ringback tone. Specifically, the core network can forward the ringback tone recommendation information to the ringback tone platform, and the ringback tone platform queries the service video ringback tone corresponding to the ringback tone recommendation information as the target service video ringback tone. Specifically, the core network forwards the ringback tone recommendation information "5" to the ringback tone platform. After obtaining the number "5", the ringback tone platform queries the service video ringback tone of "Ping An Family Health Insurance" corresponding to the "5" as the target service video ringback tone.

[0057] Step S102, if it exists, control the ringback tone platform to send the target service video ringback tone to the called terminal.

[0058] In this embodiment, if there is information corresponding to the call, the core network controls the ringback tone platform to send the target service video ringback tone to the called terminal. Specifically, the core network can send a communication instruction to the ringback tone platform. The ringback tone platform establishes a communication connection between the ringback tone platform and the called terminal according to the communication instruction, and sends the target service video ringback tone to the called terminal based on the communication connection. That is to say, after detecting the information corresponding to the call in the core network, the core network generates a communication instruction and sends it to the ringback tone platform. The communication instruction is for the core network to notify the ringback tone platform to actively establish a communication connection with the called terminal. After receiving the communication instruction, the ringback tone platform establishes a communication connection with the called terminal. Then the ringback tone platform sends the target service video ringback tone to the called terminal, and the called terminal plays the received target service video ringback tone, or the called terminal can store the target service video ringback tone, which is the preset service introduction video corresponding to the calling terminal.

[0059] For example, if the calling terminal sends the ringback tone recommendation information "5" to the core network, the core network updates a field "900" in the SIFC. Subsequently, the core network forwards the ringback tone recommendation information "5" to the ringback tone platform. The ringback tone recommendation information corresponds to the service video ringback tone named "Family Health Insurance" in the ringback tone platform. The ringback tone platform queries the target service video ringback tone with the ringback tone recommendation information "5" in the database and extracts it to the sending port. After the call ends, when the core network detects that there is a field "900" in the SIFC corresponding to the call, it sends a communication instruction, and the ringback tone platform establishes a communication connection with the called terminal. The ringback tone platform sends the queried target service video ringback tone named "Family Health Insurance" to the called terminal, and the called terminal plays the service video ringback tone of "Family Health Insurance".

[0060] Further, in one embodiment, after step S102, the ringback tone recommendation method further includes:

[0061] Step b, if the core network receives a deletion instruction sent by the ringback tone platform, the core network deletes the information corresponding to the call.

[0062] In this embodiment, when establishing a communication connection with the called terminal, the ringback tone platform sends a deletion instruction to the core network. After receiving the deletion instruction, the core network deletes the information corresponding to the call, that is, deletes the preset string in the preset data. For example, the core network deletes the SIFC field "900" corresponding to the previous update of "Family Health Insurance", avoiding the situation that the ringback tone platform repeatedly sends the same video ringback tone after the next call ends, and improving the user experience.

[0063] When this embodiment is applied to the telemarketing scenario, if the user of the called terminal is currently not convenient for a long call, the telemarketer (the user of the calling terminal) can send the target service video ringback tone of the current call to the called terminal through the ringback tone platform, so as to fully introduce the relevant service to the customer (the user of the called terminal) through the target service video ringback tone.

[0064] The ringback tone recommendation method proposed in this embodiment determines whether there is information corresponding to the call when the call between the calling terminal and the called terminal ends; if so, it controls the ringback tone platform to send the target service video ringback tone to the called terminal, so as to fully introduce the relevant service to the customer through the target service video ringback tone when the customer does not have the condition for a long call, and improve the conversion rate of telemarketing.

[0065] The present invention also provides a ringback tone recommendation method, refer to Figure 3 , Figure 3 which is a schematic flowchart of the second embodiment of the ringback tone recommendation method of the present invention.

[0066] In this embodiment, the ringback tone recommendation method is applied to the ringback tone platform and includes the following steps:

[0067] Step S201, based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, establish a communication connection between the ringback tone platform and the called terminal;

[0068] Step S202, based on the communication connection, send the target service video ringback tone to the called terminal.

[0069] In this embodiment, the calling terminal is the terminal corresponding to an enterprise user, such as the customer service terminal of an enterprise telemarketing staff, etc., and the called terminal is a user terminal. Based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, the ringback tone platform establishes a communication connection between the ringback tone platform and the called terminal. That is, when the communication between the calling terminal and the called terminal ends, the core network determines whether there is information corresponding to the call. Among them, this information can be a preset string in preset data, that is, it is determined whether there is a preset string corresponding to this call in the preset data.

[0070] Among them, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, the ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal. Specifically, during the call between the calling terminal and the called terminal, the enterprise user of the calling terminal judges the customer demand service corresponding to the called terminal according to the voice information (call content) sent by the called terminal. The enterprise user inputs (for example, inputs through a keyboard or a virtual keyboard) the ringback tone recommendation information corresponding to the customer demand service through the call interaction interface. The calling terminal sends this ringback tone recommendation information to the core network. When receiving this ringback tone recommendation information, the core network determines whether this ringback tone recommendation information matches the preset information of the calling terminal. If it matches, the core network determines and stores the information corresponding to this call. For example, the core network adds a preset string to the preset data. Among them, this preset data can be SIFC (Shared Initial Filter Criteria set). For example, during the call, the customer of the called terminal asks the enterprise user of the calling terminal about the business information of "home health insurance". The enterprise user judges that the customer is interested in "home health insurance". Through the query of the enterprise user, the ringback tone recommendation information of "home health insurance" is the number "5". Then the enterprise user inputs the number "5" through the dialing keyboard on the call interaction interface of the calling terminal. The number "5" is transmitted to the core network as the ringback tone recommendation information. The core network records the preset string such as "900" in the SIFC for use after the call ends. Among them, the preset data corresponds one-to-one with the call between the calling terminal and the called terminal. That is to say, each call in the core network corresponds to a preset data. For example, one SIFC corresponds to one call. In other embodiments, this preset data can also be new data. Specifically, when the core network receives this ringback tone recommendation information, the core network generates the preset data corresponding to this call and stores the preset string in the preset data. Or, the preset string corresponds one-to-one with each call, and the preset data is any modifiable data in the core network. When the core network receives this ringback tone recommendation information, the core network generates a unique preset string corresponding to this call and stores the preset string in the preset data.

[0071] Among them, if there is information corresponding to a call, the core network controls the ringback tone platform to establish a communication connection between the ringback tone platform and the called terminal. Specifically, the core network can send a communication instruction to the ringback tone platform, and the ringback tone platform establishes a communication connection between the ringback tone platform and the called terminal according to this communication instruction. That is to say, after detecting the information corresponding to the call in the core network, the core network generates a communication instruction and sends it to the ringback tone platform. The communication instruction is for the core network to notify the ringback tone platform to actively establish a communication connection with the called terminal. After receiving the communication instruction, the ringback tone platform establishes a communication connection with the called terminal.

[0072] Next, the ringback tone platform sends the target service video ringback tone to the called terminal based on the communication connection, and then sends the target service video ringback tone to the called terminal. The called terminal plays the received target service video ringback tone, or the called terminal can store the target service video ringback tone. The target service video ringback tone is a preset service introduction video corresponding to the calling terminal.

[0073] For example, if the calling terminal sends the ringback tone recommendation information "5" to the core network, the core network updates a field "900" in the SIFC. Subsequently, the core network forwards the ringback tone recommendation information "5" to the ringback tone platform. The ringback tone recommendation information corresponds to the service video ringback tone named "Family Health Insurance" in the ringback tone platform. The ringback tone platform queries the target service video ringback tone with the ringback tone recommendation information "5" in the database and extracts it to the sending port. After the call ends, when the core network detects that the SIFC corresponding to this call has the field "900", it sends a communication instruction, and the ringback tone platform establishes a communication connection with the called terminal. The ringback tone platform sends the queried target service video ringback tone named "Family Health Insurance" to the called terminal, and the called terminal plays the service video ringback tone of "Family Health Insurance".

[0074] When this embodiment is applied to the telemarketing scenario, if the user of the called terminal is currently not convenient for a long call, the telemarketer (the user of the calling terminal) can send the target service video ringback tone of the current call to the called terminal through the ringback tone platform, so as to fully introduce the relevant services to the customer (the user of the called terminal) through the target service video ringback tone.

[0075] The ringback tone recommendation method proposed in this embodiment, through the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, establishes a communication connection between the ringback tone platform and the called terminal; then sends the target service video ringback tone to the called terminal based on the communication connection, so as to fully introduce the relevant services to the customer through the target service video ringback tone when the customer does not have the condition for a long call, and improves the conversion rate of telemarketing.

[0076] Based on the second embodiment, a third embodiment of the ringback tone recommendation method of the present invention is proposed. In this embodiment, after step S202, the ringback tone recommendation method further includes:

[0077] Step S301, obtaining ringback tone recommendation information corresponding to the information;

[0078] Step S302, obtaining a target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones.

[0079] In this embodiment, the ringback tone platform may store multiple preset service video ringback tones corresponding to the calling terminal, and each service video ringback tone corresponds to a preset ringback tone recommendation information one by one. For example, "Family Health Insurance" corresponds to the preset ringback tone recommendation information "5", and "Critical Illness Insurance" corresponds to the preset ringback tone recommendation information "4", etc.

[0080] In this embodiment, the ringback tone platform first obtains the ringback tone recommendation information corresponding to the information. Specifically, when receiving the ringback tone recommendation information sent by the calling terminal and the ringback tone recommendation information matches the preset information of the calling terminal, the core network can forward the ringback tone recommendation information to the ringback tone platform, or when controlling the ringback tone platform to send the target service video ringback tone to the called terminal, forward the ringback tone recommendation information to the ringback tone platform.

[0081] Next, the ringback tone platform obtains the target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones, that is, the ringback tone platform first queries the preset ringback tone recommendation information corresponding to the ringback tone recommendation information, and uses the preset service video ringback tone corresponding to the queried preset ringback tone recommendation information as the target service video ringback tone. It should be noted that the ringback tone platform can directly obtain the target service video ringback tone when receiving the ringback tone recommendation information, or obtain the target service video ringback tone when establishing a communication connection between the ringback tone platform and the called terminal.

[0082] The ringback tone recommendation method proposed in this embodiment obtains the ringback tone recommendation information corresponding to the information; then obtains the target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones, so that the ringback tone platform can accurately obtain the target service video ringback tone, and accurately introduce the services related to the call content to customers through the target service video ringback tone, further improving the conversion rate of telemarketing.

[0083] Based on the third embodiment, a fourth embodiment of the ringback tone recommendation method of the present invention is proposed. In this embodiment, after step S202, the ringback tone recommendation method further includes:

[0084] Step S401, receiving interaction information corresponding to the target service video ringback tone;

[0085] Step S402: Obtain service information based on the interactive information;

[0086] Step S403: Send the service information to the called terminal, where the service information includes at least one of the contact information corresponding to the target service video ringback tone and the service handling link.

[0087] Among them, the interactive information is the communication information fed back to the ringback tone platform by the called terminal through the interactive method prompted by the target service video ringback tone after the called terminal watches the target service video ringback tone. The interactive information can be sent to the ringback tone platform through the core network. For example, when the called party (the user of the called terminal) watches the target service video ringback tone "Family Health Insurance" and is prompted to press "1" if interested, and the called party presses "1" on the called terminal according to this prompt, this "1" represents the interactive information, and then it is forwarded through the core network to the ringback tone platform to receive the interactive information "1". The service information is the information containing service-related content stored by the called terminal on the ringback tone platform, where the service information includes at least one of the contact information corresponding to the target service video ringback tone and the service handling link.

[0088] In this embodiment, when the called terminal plays the target service video ringback tone, the user of the called terminal can input interactive information through the current playback interface, and the called terminal sends the interactive information to the core network. When receiving the interactive information sent by the called terminal based on the target service video ringback tone, the core network forwards the interactive information to the ringback tone platform.

[0089] The ringback tone platform receives the interactive information corresponding to the target service video ringback tone and obtains service information based on this interactive information, that is, the ringback tone platform queries the corresponding service information through the target service video ringback tone corresponding to this interactive information, where the service information includes at least one of the contact information corresponding to the target service video and the service handling link. For example, the service information includes the contact information of the service manager corresponding to the target service video ringback tone and the service handling link, and the contact information may include one or more of a WeChat ID, a Douyin ID, and a personal contact phone number. Then, the ringback tone platform sends the service information to the called terminal, and specifically, the service information can be sent to the called terminal by means of text message or multimedia message.

[0090] It should be noted that after receiving the service information, the called terminal can jump to the service handling interface by clicking the service handling link in the service information, so as to facilitate the user (the calling party) of the called terminal to handle relevant services conveniently. Or, the called party can quickly add the contact information to the address book through the called terminal.

[0091] The ringback tone recommendation method proposed in this embodiment receives the interaction information corresponding to the target service video ringback tone; then obtains service information based on the interaction information; and then sends the service information to the called terminal, where the service information includes at least one of the contact information corresponding to the target service video ringback tone and the service handling link, enabling the user of the calling terminal to conveniently handle relevant services or make secondary consultations according to the service information, and further improving the conversion rate of telemarketing.

[0092] Based on the third embodiment, a fifth embodiment of the ringback tone recommendation method of the present invention is proposed. In this embodiment, before step S301, it further includes:

[0093] Step S501: Receive the preset service video ringback tone sent by the calling terminal and the preset service information corresponding to the preset service video ringback tone;

[0094] Step S502: Generate preset recommendation information corresponding to the service video ringback tone;

[0095] Step S503: Associatively store the preset service video ringback tone, the preset service information, and the preset recommendation information, and send the preset recommendation information to the calling terminal.

[0096] In this embodiment, the service video ringback tone of the calling terminal can be pre-stored through the ringback tone platform. Specifically, the calling terminal sends the preset service video ringback tone and the preset service information corresponding to the preset service video ringback tone to the ringback tone platform. The ringback tone platform receives the preset service video ringback tone and the preset service information, and generates preset recommendation information corresponding to the preset service video ringback tone, that is, generates a number corresponding to the service video ringback tone. In some embodiments, the ringback tone platform can also obtain the identification information of the calling terminal and generate preset recommendation information according to the identification information, and the identification information can be the mobile phone number of the calling terminal, etc.

[0097] Then, the ringback tone platform associatively stores the preset service video ringback tone, the preset service information, and the preset recommendation information for subsequent query and call, and sends the preset recommendation information to the calling terminal so that the user (the called party) of the host terminal can accurately input the ringback tone recommendation information.

[0098] The ringback tone recommendation method proposed in this embodiment receives the preset service video ringback tone sent by the calling terminal and the preset service information corresponding to the preset service video ringback tone; then generates preset recommendation information corresponding to the service video ringback tone; and then associatively stores the preset service video ringback tone, the preset service information, and the preset recommendation information, and sends the preset recommendation information to the calling terminal, which is convenient for accurately querying the corresponding service video ringback tone according to the preset recommendation information, and further improves the conversion rate of telemarketing.

[0099] The present invention also provides a ringback tone recommendation device. Referring to Figure 4 , the ringback tone recommendation device includes:

[0100] A determination module 10, configured to determine whether there is information corresponding to the call when the call between the calling terminal and the called terminal ends;

[0101] A control module 20, configured to, if it exists, control the ringback tone platform to send a target service video ringback tone to the called terminal.

[0102] Further, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal.

[0103] Further, the ringback tone recommendation device is further configured to: control the ringback tone platform to determine the target service video ringback tone.

[0104] The present invention also provides a ringback tone recommendation device, and the ringback tone recommendation device includes:

[0105] An establishment module, configured to establish a communication connection between the ringback tone platform and the called terminal based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call;

[0106] A sending module, configured to send a target service video ringback tone to the called terminal based on the communication connection.

[0107] Further, the ringback tone recommendation device is further configured to:

[0108] Obtain the ringback tone recommendation information corresponding to the information;

[0109] Obtain the target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones.

[0110] Further, the ringback tone recommendation device is further configured to:

[0111] Receive interactive information corresponding to the target service video ringback tone;

[0112] Obtain service information based on the interactive information;

[0113] Send the service information to the called terminal, where the service information includes at least one of contact information corresponding to the target service video ringback tone and a service handling link.

[0114] Further, the ringback tone recommendation device is further configured to:

[0115] Receive the preset service video ringback tone sent by the calling terminal and the preset service information corresponding to the preset service video ringback tone;

[0116] Generate preset recommendation information corresponding to the service video ringback tone;

[0117] Associate and store the preset service video ringback tone, the preset service information, and the preset recommendation information, and send the preset recommendation information to the calling terminal

[0118] The methods executed by the above program units can refer to the respective embodiments of the ringback tone recommendation method of the present invention, which will not be elaborated here.

[0119] The present invention also provides a computer-readable storage medium.

[0120] A ringback tone recommendation program is stored on the computer-readable storage medium of the present invention. When the ringback tone recommendation program is executed by a processor, the steps of the ringback tone recommendation method described above are implemented.

[0121] Among them, the method implemented when the ringback tone recommendation program running on the processor is executed can refer to the respective embodiments of the ringback tone recommendation method of the present invention, which will not be elaborated here.

[0122] In addition, an embodiment of the present invention also proposes a computer program product. The computer program product includes a ringback tone recommendation program. When the ringback tone recommendation program is executed by a processor, the steps of the ringback tone recommendation method described above are implemented.

[0123] It should be noted that in this article, the term "including", "comprising" or any other variation thereof is intended to cover non-exclusive inclusion, so that a process, method, article or system including a series of elements not only includes those elements, but also includes other elements not explicitly listed, or further includes elements inherent to such process, method, article or system. Without more limitations, the element defined by the statement "including one..." does not exclude the existence of another identical element in the process, method, article or system including the element.

[0124] The serial numbers of the above embodiments of the present invention are only for description and do not represent the advantages or disadvantages of the embodiments.

[0125] Through the description of the above embodiments, those skilled in the art can clearly understand that the methods of the above embodiments can be implemented by means of software plus a necessary general hardware platform. Of course, they can also be implemented by hardware, but in many cases the former is a better implementation. Based on such an understanding, the technical solution of the present invention, in essence, or the part that contributes to the prior art can be embodied in the form of a software product. This computer software product is stored in a storage medium as described above (such as ROM / RAM, magnetic disk, optical disk), and includes several instructions for causing a terminal device (which can be a mobile phone, computer, server, air conditioner, or network device, etc.) to execute the methods described in various embodiments of the present invention.

[0126] The above are only the preferred embodiments of the present invention, and do not limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made by using the content of the specification and drawings of the present invention, or directly or indirectly applied in other related technical fields, shall be equally included in the patent protection scope of the present invention.

Claims

1. A method for recommending ringback tones, characterized in that, Applied to the core network, the ringback tone recommendation method includes: When the call between the calling terminal and the called terminal ends, determine whether there is information corresponding to the call. Herein, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, the ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal; If it exists, control the ringback tone platform to send the target service video ringback tone to the called terminal.

2. The ringback tone recommendation method according to claim 1, wherein After the step of controlling the ringback tone platform to send the target service video ringback tone to the called terminal, the method further includes: If a deletion instruction sent by the ringback tone platform is received, delete the information corresponding to the call.

3. The ringback tone recommendation method according to claim 1, wherein When the ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal, the method further includes: Control the ringback tone platform to determine the target service video ringback tone.

4. A ringback tone recommendation method, characterized in that, Applied to the ringback tone platform, the ringback tone recommendation method includes: Based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, establish a communication connection between the ringback tone platform and the called terminal. Herein, the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, the ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal; Send the target service video ringback tone to the called terminal based on the communication connection.

5. The ringback tone recommendation method according to claim 4, wherein Before the step of sending the target service video ringback tone to the called terminal based on the communication connection, it further includes: Obtain the ringback tone recommendation information corresponding to the information; Obtain the target service video ringback tone corresponding to the ringback tone recommendation information from multiple preset service video ringback tones.

6. The ringback tone recommendation method according to claim 4, wherein After the step of sending the target service video ringback tone to the called terminal based on the communication connection, it further includes: Receive the interaction information corresponding to the target service video ringback tone; Obtain service information based on the interaction information; Send the service information to the called terminal, where the service information includes at least one of the contact information corresponding to the target service video ringback tone and the service handling link.

7. The ringback tone recommendation method according to any one of claims 4 to 6, characterized in that Before the step of establishing a communication connection between the ringback tone platform and the called terminal based on the control of the core network when the call between the calling terminal and the called terminal ends and there is information corresponding to the call, it further includes: Receive the preset service video ringback tone sent by the calling terminal and the preset service information corresponding to the preset service video ringback tone; Generate the preset recommendation information corresponding to the service video ringback tone; Associate and store the preset service video ringback tone, the preset service information, and the preset recommendation information, and send the preset recommendation information to the calling terminal.

8. A ringback tone recommendation device, characterized in that, The ringback tone recommendation device includes: A determination module, configured to determine whether there is information corresponding to the call when the call between the calling terminal and the called terminal ends, where the information corresponding to the call exists when, during the call between the calling terminal and the called terminal, ringback tone recommendation information sent by the calling terminal is received and the ringback tone recommendation information matches the preset information of the calling terminal; A control module, configured to, if it exists, control the ringback tone platform to send a target service video ringback tone to the called terminal.

9. A ringback tone recommendation device, characterized in that, The ringback tone recommendation device includes a memory, a processor, and a ringback tone recommendation program stored on the memory and executable on the processor. When the ringback tone recommendation program is executed by the processor, the steps of the ringback tone recommendation method according to any one of claims 1-3 or 4-7 are implemented.

10. A computer-readable storage medium, characterized in that, A ringback tone recommendation program is stored on the computer-readable storage medium. When the ringback tone recommendation program is executed by the processor, the steps of the ringback tone recommendation method according to any one of claims 1-3 or 4-7 are implemented.

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