Information processing method based on consultation function and computing device

Abstract

The invention relates to the field of computing, and particularly provides an information processing method based on a consultation function and computing device.The information processing method based on the consultation function comprises the steps that in response to an input operation triggered by a first user on a system file of a target system, component library information input by the first user is collected; according to the component library information, a component library provided by the first user is determined, and the component library comprises at least one consulting component; determining component information of a target consultation component in the at least one consultation component; and according to the component information of the target consulting component, displaying a prompt icon of the target consulting component in a system page of the target system. In the embodiment of the invention, the display prompt of the consultation component can be realized by directly executing the simple processing operation on the consultation component in the component library, the information processing method of the consultation feedback function is provided in a relatively simple and convenient manner, the realization difficulty of the online consultation feedback function is reduced, and the realization efficiency of the consultation feedback function is improved.

Description

TECHNICAL FIELD

[0001] The present application relates to the field of computing, and in particular, to an information processing method based on a consultation function and a computing device. BACKGROUND

[0002] With the rapid popularization of Internet technology, in order to better serve users, an enterprise can provide an enterprise website to provide functions such as introducing products of the enterprise, online ordering and payment through the enterprise website. In order to make the interaction between the enterprise and the customer more closely, the enterprise website can generally provide a consultation feedback function, so as to conveniently collect the user's suggestions for the enterprise in real time.

[0003] At present, the consultation feedback function of the enterprise webpage generally needs a front-end developer to open a related function page in the enterprise website, and the function page with the consultation feedback function needs to be manually completed by the front-end developer, and since the webpage opening is highly professional, it can only be completed by professional opening personnel, resulting in that the implementation of the online consultation feedback function is relatively complex and the efficiency is low. SUMMARY

[0004] The embodiments of the present application provide an information processing method based on a consultation function and a computing device, which reduce the difficulty of implementing the online consultation feedback function and improve the implementation efficiency of the consultation feedback function.

[0005] According to a first aspect of the embodiments of the present application, an information processing method based on a consultation function is provided, and the method comprises: In response to an input operation triggered by a first user on a system file of a target system, component library information input by the first user is collected; According to the component library information, a component library provided by the first user is determined, and the component library comprises at least one consultation component; Component information of a target consultation component in the at least one consultation component is determined; According to the component information of the target consultation component, a system page of the target system is determined, and the system page of the target system comprises a prompt icon of the target consultation component.

[0006] In the embodiments of the present application, the first user can perform an input operation in the system file of the target system, so as to collect the component library information input by the first user in response to the input operation, so that the component library provided by the first user can be determined according to the component library information, the component library can include at least one consultation component, and one or more consultation components can be pre-developed in a modular manner. Then, the component information of the target consultation component in the at least one consultation component can be determined, and the component information of the target consultation component can be used to display a prompt icon of the target consultation component in the system page of the target system. The display prompt of the consultation component can be realized by directly performing a simple processing operation on the consultation component in the component library, so as to provide an information processing method of the consultation feedback function in a relatively simple and convenient manner, reduce the implementation difficulty of the online consultation feedback function, and improve the implementation efficiency of the consultation feedback function.

[0007] With reference to the first aspect, in some implementations of the first aspect, collecting the component library information input by the first user includes: collecting a component library file added by the first user to the system file, the component library file including encapsulation information of the at least one consultation component; collecting file calling information of the component library file input by the first user; determining the component library file and the file calling information as the component library information.

[0008] In the embodiments of the present application, the encapsulation information of the at least one consultation component is pre-edited and stored in the component library file, the component library file has strong migratability and copyability, and can be conveniently reused by different users. In addition, after the first user adds the component library file to the system file of the target system, the target system can use the encapsulated at least one consultation component. When the at least one consultation component in the component library is actually used, the file calling information of the component library file can be directly input. The component library information includes the component library file and the file calling information of the component library file, and the at least one consultation component can be used by adding the component library file to the system file and editing the file calling information of the component library file, which greatly reduces the workload of the developer, reduces the development threshold, and improves the development efficiency.

[0009] With reference to the first aspect, in some implementations of the first aspect, determining the component library provided by the first user according to the component library information includes: importing the component library file into the target system according to the file calling information in the component library information; registering each consultation component in the component library in the target system according to the file calling information in the component library information, to obtain the component library provided by the first user.

[0010] In the embodiments of the present application, when the component library is determined according to the component library information, the component library file can be located through the file calling information in the component library information, and the component library file is loaded from the disk to the target system. The encapsulation information in the component library file is parsed, so that the target system obtains the component library, the automatic loading of the component library is realized, and the development efficiency is greatly improved.

[0011] With reference to the first aspect, in some implementations of the first aspect, determining the component information of the target consulting component in the at least one consulting component comprises: obtaining the component information set for the target consulting component in the at least one consulting component in the component library file; And / or, in response to the attribute setting operation performed by the first user on the target consulting component, obtaining the component information set by the first user for the target consulting component.

[0012] In the embodiments of the present application, the component information set for the target consulting component in the component library file can be used as default information, and / or the attribute setting operation performed by the first user on the target consulting component is obtained to obtain the component information set by the first user for the target consulting component, thereby realizing the personalized setting of the component information of the target consulting component by the first user. One or more of the default component information and the personalized component information are used as the component information of the target consulting component, so that the component information of the target consulting component is more comprehensive, the component information acquisition method is more efficient and traceable, and the component maintenance and reuse cost is reduced.

[0013] With reference to the first aspect, in some implementations of the first aspect, the component information of the target consulting component comprises at least one of: a component name; a display identifier or a non-display identifier of a pop-up component associated with the component; icon information corresponding to an icon set for the component; a page access link of a jump page associated with the component, the page access link comprising an access link of a pop-up page associated with the component and / or an access link of a web page associated with the target system; text information related to the component.

[0014] In the embodiments of the present application, one or more of the component name, the display identifier or the non-display identifier of the pop-up component associated with the component, the icon information corresponding to the icon set for the component, the page access link of the jump page associated with the component, and the text information related to the component are used as the component information of the target consulting component, which can realize sufficient and flexible configuration of the component information of the target consulting component from one or more dimensions of component management and identification, pop-up display control, icon display, page jump and navigation, and information display, thereby enhancing the display effect of the target consulting component.

[0015] With reference to the first aspect, in some implementations of the first aspect, the prompt icon of the target consultation component is displayed in a system page of the target system according to the component information of the target consultation component, including: detecting a system update operation triggered by the first user, and adding the prompt icon of the target consultation component to the system page of the target system according to the component information of the target consultation component, so that the prompt icon of the target consultation component is displayed in the system page of the target system.

[0016] In the embodiments of the present application, the system update operation triggered by the first user can be detected, and the prompt icon of the target consultation component can be added to the system page of the target system according to the component information of the target consultation component, so that the prompt icon of the target consultation component is displayed in the system page of the target system. Through the component information driving the display of the prompt icon corresponding to the target consultation component in the system page of the target system triggered by the first user, the accurate and effective display of the target consultation component is realized.

[0017] According to the second aspect of the embodiments of the present application, an information processing method based on a consultation function is provided, which includes: in response to a system display request triggered by a second user to a target system, displaying a system page of the target system and a hidden prompt icon of the target system, the hidden prompt icon being an icon for consultation prompt displayed when the prompt content of the target consultation component is hidden, and the system page being a system page obtained by executing any one of the information processing methods based on the consultation function provided in the first aspect; in response to a first trigger operation performed by the second user to the hidden prompt icon, displaying an explicit prompt icon of the target consultation component, the explicit prompt icon being a prompt icon when the prompt content of the target consultation component is displayed.

[0018] In the embodiments of the present application, the second user triggers a system display request to the target system, so that in response to the system display request, the system page of the target system and the hidden prompt icon of the target system can be displayed. The hidden prompt icon does not display the prompt content of the target consultation component one by one, which can avoid occupying too much interface area and reserve simple prompt function. When the second user has consultation feedback demand, the first trigger operation can be performed on the hidden prompt icon, and then the explicit prompt icon of the target consultation component can be displayed. The explicit prompt icon can directly display the prompt content of each target consultation component one by one, realize complete prompt of the prompt content of the target consultation component, make the user timely perform consultation feedback, and realize accurate interaction.

[0019] With reference to the second aspect, in some implementations of the second aspect, after displaying the explicit prompt icon of the target consultation component, the method further includes: In response to a second trigger operation of the second user on the prompt content of the target consultation component, a pop-up component associated with the target consultation component is displayed.

[0020] In the embodiments of the present application, after the explicit prompt icon of the explicit target consultation component, a second trigger operation of the second user on the prompt content of the target consultation component can be detected, and then in response to the second trigger operation, a pop-up component associated with the target consultation component is displayed. The display of the pop-up window is associated with the needs of the second user, improves the interaction effect of the consultation component, and improves the user experience.

[0021] In combination with the second aspect, in some implementations of the second aspect, the pop-up component includes an information display area and / or an information input area. The information display area is used to display text information or page access links related to the component set by the first user for the target consultation component. The information input area is used to collect the consultation information input by the second user.

[0022] In the case that the pop-up component includes the information input area and the information display area, the method further includes: Collecting an input operation of the second user on the information input area of the pop-up component to obtain the consultation information input by the second user, and the consultation information input by the second user is used to update the text information or the page access links in the information display area.

[0023] In the embodiments of the present application, the pop-up component includes the information display area and / or the information input area, which realizes the functional division of the pop-up display area, so that the display information of the pop-up component is more comprehensive. For the information display area, text information or page access links related to the component set by the first user for the target consultation component can be displayed, and the outward display of system information is realized. For the information input area, the consultation information input by the second user can be collected, and the information feedback of the second user to the target information is realized. In addition, in the case that the pop-up component includes the information input area and the information display area, the consultation information input by the second user can be collected through the information input area, and the consultation information input by the second user is used to update the text information or the page access links in the information display area. The updated text information or page access links are displayed through the information display area, realizing the real-time linkage of the information input domain display, forming the closure of information collection and feedback, which can meet the information query needs of the user and the consultation feedback needs of the user, and provides an efficient and smooth communication platform between the user and the system.

[0024] According to a third aspect of the embodiments of the present application, an information processing device based on a consultation function is provided, including: A first input unit is configured to collect component library information input by a first user in response to an input operation of the first user on a system file of a target system.

[0025] The component determining unit is configured to determine a component library provided by the first user according to the component library information, the component library comprising at least one consultation component.

[0026] The information determining unit is configured to determine component information of a target consultation component in the at least one consultation component.

[0027] The component prompting unit is configured to display a prompt icon of the target consultation component in a system page of the target system according to the component information of the target consultation component. According to a fourth aspect of the embodiments of the present application, a kind of information processing device based on consultation function is provided, comprising: The first display unit is configured to display the system page of the target system and the prompt icon of the system page of the target system in response to the system display request triggered by the second user to the target system, and the prompt icon includes hidden prompt icon, hidden prompt icon refers to the icon of the target consultation component when the prompt icon is not displayed, and the system page refers to the system page obtained by executing any kind of information processing method based on the consultation function provided in the first aspect.

[0028] The second display unit is configured to display the explicit prompt icon of the target consultation component in response to the first trigger operation executed by the second user to the hidden prompt icon, and the explicit prompt icon refers to the icon of the target consultation component when the prompt icon is displayed.

[0029] According to a fifth aspect of the embodiments of the present application, a kind of computing device is provided, comprising: memory and processor;Memory is used to store computer program;Processor is used to execute computer program, to realize any kind of information processing method based on the consultation function described above.

[0030] According to a sixth aspect of the embodiments of the present application, a kind of communication device is provided, comprising transceiver and processor, transceiver is used to receive or send data, and processor is used to execute any kind of information processing method based on the consultation function of the present application embodiment.

[0031] According to a seventh aspect of the embodiments of the present application, a kind of computer readable storage medium is provided, and computer readable storage medium has computer program, computer program is executed by processor to realize as any kind of information processing method based on the consultation function.

[0032] According to an eighth aspect of the embodiments of the present application, a kind of computer product is provided, comprising: computer program, the computer program is executed by processor to realize the steps of any kind of information processing method based on the consultation function.

[0033] As will be described in detail below, in the technical solutions provided by the embodiments of the present application, a first user can perform an input operation in a system file of a target system, so that component library information input by the first user is collected in response to the input operation, so that a component library provided by the first user can be determined according to the component library information, and the component library can include at least one consulting component, and one or more consulting components can be pre-developed in a modular manner. Then, component information of a target consulting component in the at least one consulting component can be determined, and the component information of the target consulting component can be used to display a prompt icon of the target consulting component in a system page of the target system. The display prompt of the consulting component can be realized by directly performing a simple processing operation on the consulting component in the component library, so that an information processing method of a consulting feedback function is provided in a relatively simple and convenient manner, the implementation difficulty of the online consulting feedback function is reduced, and the implementation efficiency of the consulting feedback function is improved.

[0034] It is to be understood that both the foregoing general description and the following detailed description are exemplary, and are intended to provide further explanation of the subject technology claimed. BRIEF DESCRIPTION OF DRAWINGS

[0035] The foregoing and other objects, features and advantages of the present application will become more apparent from the following detailed description, which proceeds with reference to the accompanying drawings. The drawings are provided to illustrate embodiments of the present application and, together with the detailed description, serve to explain the present application. The drawings are not intended to limit the present application, and the same reference numbers in different drawings represent the same or similar elements or steps.

[0036] Figure 1 FIG. 1 illustrates an application example diagram of an information processing system based on a consulting function according to an embodiment of the present application; Figure 2 FIG. 2 illustrates a flowchart of an information processing method based on a consulting function according to an embodiment of the present application; Figure 3 FIG. 3 illustrates an example diagram of a programming interface according to an embodiment of the present application; Figure 4 FIG. 4 illustrates an example diagram of file calling information of a component library file according to an embodiment of the present application; Figure 5 FIG. 5 illustrates an example diagram of component information import according to an embodiment of the present application; Figure 6 FIG. 6 illustrates an example diagram of component information according to an embodiment of the present application; Figure 7 FIG. 7 illustrates another flowchart of an information processing method based on a consulting function according to an embodiment of the present application; Figure 8FIG. 1 shows a display example of a hidden prompt icon according to an embodiment of the present application; Figure 9 FIG. 2 shows a display example of an explicit prompt icon according to an embodiment of the present application; Figure 10 FIG. 3 shows an example of a system page according to an embodiment of the present application; Figure 11 FIG. 4 shows a display example of a component pop-up window trigger according to an embodiment of the present application; Figure 12 FIG. 5 shows a display example of a link trigger pop-up window according to an embodiment of the present application; Figure 13 FIG. 6 shows another display example of a link trigger pop-up window according to an embodiment of the present application; Figure 14 FIG. 7 shows an example of pop-up window information collection and feedback according to an embodiment of the present application; Figure 15 FIG. 8 shows a structure schematic diagram of an information processing device based on a consultation function according to an embodiment of the present application; Figure 16 FIG. 9 shows another structure schematic diagram of an information processing device based on a consultation function according to an embodiment of the present application; Figure 17 FIG. 10 shows a hardware block diagram of a computing device according to an embodiment of the present application. DETAILED DESCRIPTION

[0037] In order to make the purpose, technical solutions and advantages of the embodiments of the present application more obvious, the exemplary embodiments according to the embodiments of the present application will be described in detail below with reference to the drawings. Obviously, the described embodiments are only a part of the embodiments of the present application, not all the embodiments of the present application, and it should be understood that the embodiments of the present application are not limited by the exemplary embodiments described herein.

[0038] The technical solutions of the embodiments of the present application can be applied to the field of computing. By pre-constructing a component library containing one or more consultation components, the display prompt of the consultation component can be realized by directly performing a simple processing operation on the consultation component in the component library, an information processing method of a consultation feedback function is provided in a relatively simple and convenient manner, the implementation difficulty of the online consultation feedback function is reduced, and the implementation efficiency of the consultation feedback function is improved.

[0039] In the related art, the consultation feedback function of an enterprise webpage generally needs a front-end developer to open a related function page in an enterprise website, and the function page with the consultation feedback function needs to be manually completed by a front-end developer, and since the webpage opening is highly professional, it can only be completed by professional opening personnel, resulting in that the implementation of the online consultation feedback function is relatively complex and the efficiency is relatively low.

[0040] To address the aforementioned issues, in this embodiment, a first user can perform an input operation in the target system's system files. In response to this input operation, component library information input by the first user is collected. Based on this component library information, the component library provided by the first user can be determined. This component library may include at least one consultation component, enabling the pre-development of one or more consultation components in a modular manner. Subsequently, the component information of a target consultation component within the at least one consultation component can be determined. This target consultation component's component information can then be used to display a prompt icon for the target consultation component on the target system's system page. By directly performing simple processing operations on the consultation components in the component library, the display of consultation component prompts can be achieved. This provides a relatively simple and convenient information processing method for consultation feedback functions, reducing the implementation difficulty of online consultation feedback functions and improving their implementation efficiency.

[0041] The technical solutions of the embodiments of this application will be described in detail below with reference to the accompanying drawings.

[0042] like Figure 1 The diagram shown is an application example of an information processing system based on consultation functions provided in an embodiment of this application. The information processing system based on consultation functions may include a first user terminal 10.

[0043] The first user terminal 10 can be directed to a first user, who can be a user managing the target system. The first user terminal 10 can execute the information processing method based on the consultation function provided in the embodiments of this application.

[0044] The first user can perform input operations triggered by system files of the target system through the first user terminal 10, thereby allowing the first user terminal 10 to collect component library information 101 input by the first user. Based on the component library information, the first user-provided component library 102 is determined, which includes at least one consultation component. The first user terminal 10 is also used to determine the component information 103 of the target consultation component among the at least one consultation component; and based on the component information of the target consultation component, the target system's system page is determined, which includes a prompt icon 104 for the target consultation component.

[0045] Of course, in order to inform the first user of the setting results of the target consultation component, the first user terminal 10 can also be used to display the system page of the target system, as well as the prompt icon of the target consultation component in the system page.

[0046] In one possible design, after the first user terminal 10 consults and provides feedback on the target system through the target consultation component, other users can then use the target system's consultation and feedback function based on the prompt icon of the target consultation component.

[0047] Therefore, a second user terminal 20 can also be set up in association with the first user terminal 10. The second user terminal 20 can be configured for a second user, who can be a user of the target system.

[0048] The second user terminal 20 can respond to a system display request triggered by the second user on the target system, and 105 display the system page of the target system and the prompt icon of the target consultation component of the target system. The prompt icon includes a hidden prompt icon, which is the prompt icon when the icon of the target consultation component is not displayed. The system page refers to the system page obtained based on any information processing method based on the consultation function provided in the embodiments of this application.

[0049] The second user terminal 20 can detect the first trigger operation performed by the second user on the hidden prompt icon, 106 and display the explicit prompt icon of the target consultation component. The explicit prompt icon refers to the prompt icon when the icon of the target consultation component is displayed.

[0050] Of course, the processing of the target system and the updating of the system pages can be performed by the server where the target system is located. In this embodiment of the application, we do not pay much attention to the specific operation and update method of the target system.

[0051] like Figure 2 The diagram shown is a flowchart of an information processing method based on a consultation function provided in an embodiment of this application. This information processing method based on a consultation function may include: S201. In response to the input operation triggered by the first user on the system file of the target system, collect the component library information input by the first user.

[0052] The target system refers to a software system that can provide information services to users. Such as a corporate website, a procurement system, an ERP (Enterprise Resource Planning) system, or any other type of system. This application does not impose too many restrictions on the specific type of the target system.

[0053] Optionally, the system files of the target system can refer to files used to maintain the normal startup and operation of the target system and to implement core system functions. System functions may include, for example, supporting the operation of the system kernel, enabling software and hardware interaction, enabling user interaction, and system configuration.

[0054] The support system kernel runs, for example, can be used to manage the allocation and scheduling of hardware resources such as CPU (Central Processing Unit), memory, disk, etc. The implementation of hardware interaction can mean including through the hardware driver, drive hardware to work properly (such as, through the network card driver link Internet). The implementation of user interaction is specifically referred to as providing a user interface and operation entry, realizing user interaction with the system. For example, the user interface can include: desktop, start menu, window manager, and other visual components, and the visual components are used to interact with the user. System configuration can mean configuring system running related files to record system running rules. For example, system configuration can include: system parameters, registry, user permissions, network configuration, and other configuration files.

[0055] For example, system files can include: core program files, dynamic link libraries, driver files, registries, kernel images, driver modules, configuration files, command files, kernel and driver files, system framework files, and any other file. The file type of the system file can be, for example, one or more of the following: executable file, sys (System File), exe (Executable File), dll (Dynamic Link Library), reg (Registry File), ko (Kernel Object), conf (Configuration File), cfg (Configuration File), kernel, kext (Kernel Extension), framework, and the like. The type and number of system files are not limited in the present application.

[0056] In related calculations, the target system generally does not have a consultation component, nor does it have the function of quickly maintaining the consultation component. Therefore, before executing the technical solutions of the present application, the target system does not contain files related to the consultation component in the system files.

[0057] Optionally, before S201 is executed, it further includes: displaying the system files of the target system in the programming interface. For example, the storage path of each system file can be displayed in the first area, and the text of the system file can be displayed in the second area.

[0058] For example, the system files of the target system can be displayed in the programming interface, and the system files can be displayed in the programming interface in the form of a table. The table can include a first column and a second column. The first column can be used to display the storage path of each system file, and the second column can be used to display the text of each system file. Figure 3As shown, it is an example diagram of a programming interface provided by an embodiment of the present application. The programming interface 300 can include a first area 301 and a second area 302, wherein the first area 301 can be used to display the access path of the system file, and the second area 302 can be used to display the text / program code of the system file.

[0059] It can be understood that the component library cannot be used before the component library file is not included in the system file, and in order to use the component library, the files and codes related to the component library can be added, and the files and codes related to the component library can be obtained using the component library information, or in other words, the component library information can include the files and codes related to the use or calling of the component library. The component library can be referenced / applied / called to the target system through the component library information.

[0060] The input operation can be used to collect the component library information. For example, the input operation can include a first operation and a second operation. The first operation refers to a file input operation, which can be used to collect the access path and file name of the component library file, so as to add the component library file to the system file, and the second operation refers to a file calling operation, which can be used to collect the calling code of the component library file, so as to reference the component library file to the target system, so that the target system can use the component library encapsulated by the component library file.

[0061] S202, according to the component library information, determine the component library provided by the first user, and the component library includes at least one consulting component.

[0062] Optionally, the component library can be added to the target system according to the component library information, so as to obtain the component library provided by the first user.

[0063] The consulting component can refer to a component with consulting functions such as technical consulting, information feedback, online communication or offline order placing. By adding the consulting component, a real-time information feedback channel can be established between the enterprise and the user, so as to improve the communication efficiency.

[0064] It can be understood that in the embodiment of the present application, the component capable of communicating or interacting with the user in the page is referred to as a consulting component, but it cannot constitute a specific limitation on the name of such component, and such component can also be named as an interactive component, a communication component or a first component, and the component capable of communicating or interacting with the user can belong to the component involved in the embodiment of the present application.

[0065] S203, determine the component information of the target consulting component in the at least one consulting component.

[0066] In the embodiments of the present application, the component library includes one or more consultation components, but in actual application, the enterprise user can not need to apply all the consultation components, but personally use one or more consultation components, or personally set the content of the components for some consultation components. The target consultation component is the target consultation component needed to be used by the first user.

[0067] Optionally, the target consultation component can be one or more of the at least one consultation component. The component information can refer to the relevant information of applying the target consultation component to the target system.

[0068] S204, determining the system page of the target system according to the component information of the target consultation component, the system page of the target system including the prompt icon of the target consultation component.

[0069] Optionally, S204 can include: in response to the publishing operation of the first user on the system file including the component information of the target consultation component, adding the target consultation component to the target system, and adding the prompt icon of the target consultation component to the system page of the target system.

[0070] It can be understood that S201-S204 can be an embodiment of the background maintenance scenario of the target system, and S701-S702 can be an embodiment of the use scenario of the target system.

[0071] The system page of the target system can refer to the page provided by the enterprise for the user to provide corresponding services. The second user can perform the display operation of the target system to display the system page of the target system on the corresponding device.

[0072] In the embodiments of the present application, the first user can perform the input operation in the system file of the target system, so as to collect the component library information input by the first user in response to the input operation, so as to determine the component library provided by the first user according to the component library information, the component library can include at least one consultation component, and one or more consultation components can be pre-developed in a modular manner. Then, the component information of the target consultation component in the at least one consultation component can be determined, and the component information of the target consultation component can be used to display the prompt icon of the target consultation component in the system page of the target system. Through the simple processing operation on the consultation component in the component library, the display prompt of the consultation component can be realized, an information processing method of the consultation feedback function is provided in a relatively simple and convenient manner, the implementation difficulty of the online consultation feedback function is reduced, and the implementation efficiency of the consultation feedback function is improved.

[0073] As an embodiment, collecting the component library information input by the first user includes: Collecting the component library file added to the system file by the first user, the component library file including the encapsulation information of the at least one consultation component. collecting file calling information of the component library file input by the first user; determining the component library file and the file calling information as component library information.

[0074] As a possible implementation, the component library file can be a file generated based on VUE (Online customer service) technology, and specifically can be a file in VUE format.

[0075] Optionally, the component library information can include the component library file and calling or using information of the component library file.

[0076] As described above, the input operation performed by the first user can include a first operation and a second operation. The first operation refers to a file input operation, and the second operation refers to a file calling operation.

[0077] The file path selection page can be displayed in response to the file input operation triggered by the first user on the system file of the target system. The file storage path can be obtained in response to the path setting operation performed by the first user on the file path selection page. The component library file stored in the storage space corresponding to the file storage path can be added to the system file, so as to obtain the component library file added to the system file by the first user.

[0078] It can be understood that adding the component library file to the system file means that the component library file can be already contained in the system file, but at this time the target system does not call the component library file. Therefore, it is also necessary to input the file calling information of the component library file. That is, the file calling information of the component library file input by the first user can be collected in response to the file calling operation performed by the first user.

[0079] Optionally, the file calling operation can be performed in the first system file, where the first system file can refer to a file supporting establishment or running of a system page of the target system, such as a main file of the target system.

[0080] Specifically, the file code of the first system file can be displayed in the second region in response to the trigger operation performed by the first user on the first system file in the first region. The file calling information of the component library file input by the first user can be collected in response to the input operation performed by the first user at a target position of the file code displayed in the second region. The target position can refer to an input position of the calling information, and the target position can be previously notified to the first user.

[0081] For ease of understanding, after the component library file is added to the system file, Figure 3 The access path of the system file displayed in the first region 301 changes after the component library file is added to the system file OSC.VUE”3011.

[0082] As Figure 3 shown in the component library file OSC.VUE”3011, the file suffix.VUE indicates that the component library file is a VUE format file, and the file name is OSC”. ” refers to a wildcard, which means that the file name of the component library file can be arbitrary.

[0083] As mentioned above, after adding the component library file to the system file, the file calling information of the component library file also needs to be input. It can be understood that the file calling information can include file import code and component registration code. The file import code is used to import the registered library file to the target system. The component registration code is used to register at least one consulting component in the registered library file in the target system.

[0084] As Figure 4 shown, an example of the file calling information of the component library file provided by the embodiment of the application is shown. The file calling information of the component library file input by the first user includes, for example: File import code 401: import OSC from ’. / components / OSC’ Component registration code 402: exprot default{ components:{ OSC}} Referring to Figure 3 , the storage path of the component library file OSC.VUE”3011 is: / layout / components, therefore, in the file import code 401, the import command: import (import) and the reference path of the component library file OSC are used to import the component library file. In the component registration code 402, the registration command: exprot default (default export) is used to register at least one consulting component of the component library file OSC.

[0085] It can be understood that the encapsulated information can refer to the program code written to realize the function of the consulting component, and the information obtained after encapsulating the above-mentioned code using the corresponding component name or title.

[0086] In the embodiment of the present application, the packaging information of the at least one consultation component is edited in advance and stored in the component library file, and the component library file has strong migration and replication, which can facilitate the reuse of different users. In addition, after the first user adds the component library file to the system file of the target system, the target system can use the packaged at least one consultation component. When using the at least one consultation component in the component library, the file calling information of the component library file can be directly input. The component library information includes the component library file and the file calling information of the component library file, and the at least one consultation component can be used by adding the component library file to the system file and editing the file calling information of the component library file, which greatly reduces the workload of the developer, reduces the development threshold, and improves the development efficiency.

[0087] As another embodiment, according to the component library information, the component library provided by the first user is determined, including: According to the file calling information in the component library information, the component library file is imported into the target system; According to the file calling information in the component library information, each consultation component in the component library is registered in the target system, and the component library provided by the first user is obtained.

[0088] As described above, the file calling information can include file import code and component registration code. By running the file import code, the component library file can be imported into the target system. By running the component registration code, each consultation component in the component library is registered in the target system, thereby obtaining the component library provided by the first user.

[0089] In the embodiment of the present application, when the component library is determined according to the component library information, the component library file can be located by the file calling information in the component library information, and the component library file is loaded from the disk to the target system. By analyzing the packaging information in the component library file, the target system can obtain the component library, realize automatic loading of the component library, and greatly improve the development efficiency.

[0090] As another embodiment, the component information of the target consultation component in the at least one consultation component is determined, including: The component information set for the target consultation component in the at least one consultation component in the component library file is obtained; And / or, in response to the attribute setting operation performed by the first user on the target consultation component, the component information set by the first user is obtained.

[0091] As described above, the first user can use the target consultation component in the at least one consultation component of the component library. In specific use, the component information of the default target consultation component can be imported first, and then the information of the target consultation component is set individually.

[0092] Optionally, you can first import the component information (also known as business data) of the pre-generated target consulting component. This component information is the default component information of the target consulting component. Then, you can perform operations such as adding, deleting, and modifying the default component information of the target consulting component to obtain the final component information of the target consulting component.

[0093] It is understandable that component information refers to data related to the display of a component, set according to a preset data format. This could include the component's title and content. The component's content could include text, icons, display methods (such as pop-ups), navigation links, input boxes, dialog boxes, contact information, etc.

[0094] like Figure 5 The diagram shown is an example of component information import provided in an embodiment of this application. (Reference) Figure 5 The default component information for the target consultation component is: Object (a pre-generated business data object).

[0095] like Figure 5 Import code 501 shown: < OCS: Object=" Object < / OCS>, will the component library file OCS references at least one consulting component's component information (such as business data objects): Import the object into the target system.

[0096] After importing the component information of the target consulting component into the target system, the component information of the target consulting component can be added, deleted, or modified. These operations can be collectively referred to as attribute setting operations. Attribute setting operations may include one or more, and the number, type, or order of operations, or the object of the operation (referring to the consulting component), are not excessively limited in this embodiment. For example, one can first add the component information of a target consulting component, and then modify the component information of another target consulting component. Or, one can first delete the component information of a target consulting component to delete that target consulting component, and then add or modify the component information of another target consulting component. Alternatively, one can first perform an add operation on the component information of the same target consulting component, and then perform a modify or delete operation.

[0097] like Figure 6 The diagram shown is an example of component information according to an embodiment of this application. (Reference) Figure 6 The component information 601 that the first user has set for the target consulting component and the attribute setting operation performed by the first user on the target consulting component are used to obtain the component information 602 set by the first user.

[0098] The component information set by the target consultation component, as described above Figure 5 Imported business data objects Object 600, specific title (text), pop-up identification (isPopUp), icon (icon), and other information. As shown in the set component information 601, taking the first component as an example, the title is “Technical Support”. The pop-up identification is used to identify whether to pop up a pop-up window, for example, the pop-up identification is “true”, which means that the pop-up window is displayed, and the icon is “el-icon-service iconSty (icon name)”. In addition to the title, pop-up identification, and icon, the second component also includes a jump link https: / / www. .com.

[0099] The first user set component information 602 can include various personalized component information. For example, the component information set for the personalized content displayed in the pop-up window “support” of the first component “Technical Support”.

[0100] For example, the title is set to “supportTitle: ‘Support Matrix’”, the content is “supportData: {‘Object: Jessy}”, and the content object displayed at the bottom of the pop-up window is “Full-year online 7 12-hour duty table” and “Operation and maintenance process”.

[0101] supportList: [ {title: ‘Full-year online 7 12-hour duty table’, text: {‘Owner: Tom 2025-05-01’, Owner: Morgan 2025-05-01’}, icon: ‘el-icon-user-solid’} { title: ‘Operation and maintenance process’, Text: [‘1. Establish a 7 24-hour response mechanism to handle unexpected failures (such as device downtime, data errors)’, ‘2. Ensure compliance with regulatory requirements, generate operation and maintenance reports and compliance files regularly’] icon: ‘el-icon-picture’} ] Of course, the here refers to the symbol of multiplication operation, and the first user can also change the component information set by the target consultation component, that is, the first user can change the Figure 6The component information in the middle 601 is modified to make the modified information meet the display requirements of the first user.

[0102] Of course, the above Figure 6 The business data object Object is only exemplary.

[0103] In the embodiments of the present application, the component information set for the target consultation component in the component library file can be used as default information, and / or the attribute setting operation performed by the first user on the target consultation component is obtained, and the component information set by the first user for the target consultation component is obtained, to realize the personalized setting of the component information of the target consultation component by the first user. Thus, one or more of the default component information and the personalized component information is used as the component information of the target consultation component, so that the component information of the target consultation component is more comprehensive, the component information acquisition method is more efficient and traceable, and the component maintenance and reuse cost is reduced.

[0104] In a possible design, the component information of the target consultation component includes at least one of the following: a component name; a display identifier or a non-display identifier of a pop-up component associated with the component; icon information corresponding to an icon set for the component; a page access link of a jump page associated with the component, the page access link including an access link of a pop-up page associated with the component and / or an access link of a web page associated with the target system; text information related to the component.

[0105] The component name can be the name of the target consultation component, which can be a string composed of characters, numbers, words, literals, special symbols, etc.

[0106] The display identifier of the pop-up component can indicate that the pop-up window is displayed. The non-display identifier can indicate that the pop-up window is not displayed.

[0107] The icon information can include the name and type of the icon and other information.

[0108] The page access link can be a link from the target consultation component to another component or page. For example Figure 6 The "7 12-hour duty table" shown in the above is a component link, and clicking the link can switch to the pop-up page of the duty table. For example, the page access link is a URL (Uniform Resource Locator, Uniform Resource Locator) address of a website, and clicking the page access link can jump to the web page corresponding to the URL address.

[0109] In the embodiments of the present application, one or more of the component name, the display identifier or non-display identifier of the pop-up component associated with the component, the icon information corresponding to the icon set for the component, the page access link of the jump page associated with the component, and the text information related to the component are taken as the component information of the target consultation component, so that the component information of the target consultation component can be fully and flexibly configured from one or more dimensions of management and identification of the component, display control of the pop-up window, display of the icon, page jump and navigation, information display, and the like, and the display effect of the target consultation component is enhanced.

[0110] In the embodiments of the present application, a plurality of component information is set, and the corresponding component information can be set according to the function or requirement of the target consultation component. The following Table 1 shows the parameter description of the plurality of component information.

[0111] Table 1

[0112] As an embodiment, according to the component information of the target consultation component, a prompt icon of the target consultation component is displayed in the system page of the target system, which includes: detecting a system update operation triggered by a first user, and adding a prompt icon of the target consultation component to the system page of the target system according to the component information of the target consultation component, so that the prompt icon of the target consultation component is displayed in the system page of the target system.

[0113] It can be understood that in the embodiments of the present application, the system file of the target system is updated, and the update is based on the programming page as shown in Figure 3 of course, the programming page is only exemplary, and in actual application, in addition to including the first area and the second area, a third area can also be included to provide functions such as start test, code debugging, or alarm display for system running. As shown in Figure 3 , the third area 303 can be located above the first area 301 and the second area 302.

[0114] For example, after updating the system file of the target system, a start test can be triggered, and after the test passes, the release of the target system can be executed.

[0115] It can be understood that the system update operation triggered by the first user can at least include a start test operation and a system release operation. The start test operation, for example, refers to a click operation performed on the start test button 3031 in the third area 303 of Figure 3 . The system release operation, for example, can refer to a click operation performed on the system release button 3032 in Figure 3 .

[0116] Of course, in the embodiments of the present application, reference is made to Figure 3The system update operation provided is merely exemplary and does not constitute a specific limitation on the system update manner.

[0117] In the embodiments of the present application, the system update operation triggered by the first user can be detected, and the prompt icon of the target consultation component can be added to the system page of the target system according to the component information of the target consultation component, so that the prompt icon of the target consultation component is displayed in the system page of the target system. The display of the prompt icon corresponding to the target consultation component in the system page of the target system is driven by the component information under the trigger of the first user, and accurate and effective display of the target consultation component is realized.

[0118] As shown in Figure 7 A kind of information processing method based on consultation function provided in the embodiments of the present application, comprising: S701, in response to the system display request triggered by the second user to target system, the system page of target system is displayed, and the prompt icon of target consultation component of target system, prompt icon includes hidden prompt icon, hidden prompt icon refers to the icon for consultation prompt when the prompt content of target consultation component is hidden, system page refers to the system page obtained by executing any kind of information processing method based on the consultation function provided in the embodiments of the present application.

[0119] Optionally, before S701, it further includes: collecting the system display request triggered by the second user to target system. Wherein, system display request can be that the second user opens the system link of target system. That is, the second user can input the URL link of target system in the address input bar of browser, and triggers display operation for the URL link.

[0120] As shown in Figure 8 A display example diagram of hidden prompt icon provided in the embodiments of the present application. Hidden prompt icon 801 includes consultation icon 8011 and consultation title 8012.

[0121] It can be understood that the hidden prompt icon can also be an icon for consultation prompt. That is, the hidden prompt icon can prompt that the target system has consultation function, and consultation service can be obtained by interacting with the hidden icon.

[0122] In a possible design, the hidden prompt icon can be a display mode of the target consultation component, and the hidden prompt icon can link the display prompt icon of the target consultation component.

[0123] S702, in response to the first trigger operation executed by the second user to the hidden prompt icon, the explicit prompt icon of the target consultation component is displayed, and the explicit prompt icon refers to the icon of the prompt content of the target consultation component.

[0124] Optionally, before S702, the method further includes: collecting a first trigger operation performed by the second user on the hidden prompt icon. For example, the first trigger operation can be that the second user clicks the hidden prompt icon, or that the second user's cursor is detected to move to the hidden prompt icon.

[0125] As shown in Figure 9 , an example diagram of displaying an explicit prompt icon is provided in the embodiments of the present application. As shown in Figure 9 , the display prompt icon 901 can include: a consultation icon 9011, an expansion prompt symbol 9012, and a prompt icon 9013 of each target consultation component. The target consultation component is, for example, a technical support component, a demand feedback component, and an online bill component. The display prompt icon can include, for example, prompt content of the technical support component, prompt content of the demand feedback component, and prompt content of the online bill component. The prompt content can include, for example, an icon and a title of the component.

[0126] As shown in Figure 10 , an example diagram of a system page is provided in the embodiments of the present application. The hidden prompt icon 1002 can be displayed on the system page 1001.

[0127] As an optional embodiment, whether the hidden prompt icon or the display prompt icon can be displayed on a display layer above the display layer of the system page. Of course, the display layer of the hidden prompt icon or the display prompt icon does not affect the display and use of the display layer of the system page.

[0128] In the embodiments of the present application, the second user triggers a system display request on the target system, and in response to the system display request, the hidden prompt icon of the target system can be displayed. The hidden prompt icon is an icon for consultation prompt, and each target prompt icon is not prompted one by one, which can avoid occupying too many interface controls and retain simple prompt functions. When the second user has a consultation feedback demand, a first trigger operation can be performed on the hidden prompt icon, and then the explicit prompt icon of the target consultation component can be displayed. The explicit prompt icon can directly display the prompt content of each target consultation component one by one, realize complete prompt of the prompt content of each target consultation component, and enable the user to use different consultation components for consultation according to the demand in a timely manner, and realize accurate consultation interaction.

[0129] In combination with the second aspect, in some implementation manners of the second aspect, after displaying the explicit prompt icon of the target consultation component, the method further includes: displaying a pop-up component associated with the target consultation component in response to a second trigger operation performed by the second user on the prompt content of the target consultation component.

[0130] Optionally, the target consultation component can include one or more, for example, a technical support component, a demand feedback component, and an online bill component. Figure 11The prompt content of the three target consultation components, such as "technical support", "demand feedback", and "online bill", is shown. The consultation content of each target consultation component includes the title and icon of the component.

[0131] The second trigger operation can be a trigger operation, such as a click operation or a cursor movement operation, on the prompt content of the target consultation component. That is, after detecting the click operation of the second user on the prompt content of the target consultation component or detecting that the second user moves the cursor to any position of the prompt content of the target consultation component, the pop-up component associated with the target consultation component of the second user operation is displayed.

[0132] As shown in Figure 11 , it is an example diagram of component pop-up trigger display according to an embodiment of the present application. Referring to Figure 11 , after the second user performs the second trigger operation on the technical support component 1101, the pop-up component 1102 associated with the technical support component 1101 is displayed.

[0133] In the embodiment of the present application, after the explicit prompt icon of the explicit target consultation component, the second trigger operation performed by the second user on the prompt content of the target consultation component can be detected, and then the pop-up component associated with the target consultation component is displayed in response to the second trigger operation. The display of the pop-up window is associated with the demand of the second user, which improves the interaction effect of the consultation component and enhances the user experience.

[0134] In combination with the second aspect, in some implementations of the second aspect, the pop-up component includes an information display area and / or an information input area. The information display area is used to display the text information or page access link related to the component set by the first user for the target consultation component.

[0135] The information input area is used to collect the consultation information input by the second user.

[0136] In the case where the pop-up component includes the information input area and the information display area, the method further includes: Collecting an input operation performed by the second user on the information input area of the pop-up component to obtain the consultation information input by the second user, and the consultation information input by the second user is used to update the text information or page access link in the information display area.

[0137] In a possible design, the information input area can be a text box or a dialog box. Through the text box, the consultation information of the second user can be collected and subsequently manually visited or intelligently visited. Through the dialog box, the consultation information of the second user can be collected and timely consulted.

[0138] Referring to Figure 11The technical support component 1101 shown in the pop-up component 1102 associated with it can include the title: Support Matrix, the text information: Object: Jessy, and the page access link, that is, the content object displayed at the bottom of the pop-up mentioned above: Full Year Online 7 12 on-duty table and operation and maintenance process.

[0139] As Figure 12 As the second user performs a click operation on the page access link of the Full Year Online 7 12 on-duty table in the pop-up component 1102, the on-duty table pop-up window 1201 associated with the Full Year Online 7 12 on-duty table is displayed. The on-duty table pop-up window 1201 has the title: Full Year Online 7 12 on-duty table, and the text content: Owner: Tom 2025-05-01; Owner: Morgan 2025-05-01.

[0140] As Figure 13 As shown, when the second user performs a click operation on the page access link of the operation and maintenance process in the pop-up component 1102, the operation and maintenance process pop-up window 1301 associated with the operation and maintenance process is displayed. The operation and maintenance process pop-up window 1301 has the title: Operation and Maintenance Process, and the text content: 1. Establish a 7 24-hour response mechanism to handle unexpected failures (such as device downtime, data errors), 2. Ensure compliance with regulatory requirements, and generate operation and maintenance reports and compliance files regularly.

[0141] As Figure 14 When the second user performs a click operation on the demand feedback component 1401, a pop-up component 1402 associated with the demand feedback component 1401 can be displayed, and the pop-up component 1402 can include an information input area 1403. The second user can perform an input operation on the information input area 1403 of the pop-up component 1402, and the consultation information input by the second user through the information input area 1403 can be used to update the text information or the page access link in the information display area 1404. Of course, the text information or the page access link in the information display area 1404 can be determined by the feedback information input by the first user or by the consultation information input by the second user, and the embodiments of the present application do not make too many limitations on this.

[0142] In the embodiment of the present application, the pop-up component includes an information display area and / or an information input area, the function division of the pop-up display area is realized, and the display information of the pop-up component is more comprehensive. For the information display area, the text information or page access link related to the component set by the first user for the target consultation component can be displayed, and the outward display of system information is realized. For the information input area, the consultation information input by the second user can be collected, and the information feedback of the second user to the target information is realized. In addition, in the case where the pop-up component includes the information input area and the information display area, the consultation information input by the second user can be collected through the information input area, and the consultation information input by the second user is used to update the text information or page access link in the information display area. The updated text information or page access link is displayed through the information display area, the real-time linkage of the information input area display is realized, the closure of information collection and feedback is formed, the information query demand of the user can be met, the consultation feedback demand of the user can be met, and an efficient and smooth communication platform between the user and the system is provided.

[0143] As shown in Figure 15 FIG. 1 is a structural schematic diagram of an information processing device based on a consultation function provided by an embodiment of the present application. The information processing device based on the consultation function 1500 can include: A first input unit 1501 is configured to collect component library information input by a first user in response to an input operation triggered by the first user on a system file of a target system.

[0144] A component determination unit 1502 is configured to determine a component library provided by the first user according to the component library information, and the component library includes at least one consultation component.

[0145] An information determination unit 1503 is configured to determine component information of a target consultation component in the at least one consultation component.

[0146] A component prompting unit 1504 is configured to display a prompt icon of the target consultation component in a system page of the target system according to the component information of the target consultation component. As an embodiment, the first input unit 1501 includes: A file collection module is configured to collect a component library file added to the system file by the first user, and the component library file includes encapsulation information of at least one consultation component; An information collection module is configured to collect file call information of the component library file input by the first user; An information determination module is configured to determine the component library file and the file call information as the component library information.

[0147] As another embodiment, the component determination unit 1502 includes: The file positioning module is configured to import the component library file into the target system according to the file calling information in the component library information. The file analysis module is configured to register each consulting component in the component library in the target system and obtain the component library provided by the first user.

[0148] As a further embodiment, the information determination unit 1503 comprises: The first obtaining module is configured to obtain the component information set by the target consulting component in the at least one consulting component in the component library file. And / or, the second obtaining module is configured to obtain the component information set by the first user in response to the attribute setting operation performed by the first user on the target consulting component.

[0149] As a further embodiment, the component information of the target consulting component comprises at least one of the following: The component name; The display identifier or non-display identifier of the pop-up component associated with the component; The icon information corresponding to the icon set for the component; The page access link of the jump page associated with the component, the page access link comprising the access link of the pop-up page associated with the component and / or the access link of the webpage associated with the target system; The text information related to the component.

[0150] As a further embodiment, the component prompting unit 1504 comprises: The operation detection module is configured to detect the system update operation triggered by the first user, add the prompt icon of the target consulting component to the system page of the target system according to the component information of the target consulting component, and display the prompt icon of the target consulting component in the system page of the target system.

[0151] As Figure 16 shown, a structure schematic diagram of an information processing device based on a consulting function provided by an embodiment of the present application, the information processing device 1600 based on the consulting function can comprise: The first display unit 1601 is configured to display the system page of the target system and the hidden prompt icon of the target system in response to the system display request triggered by the second user on the target system, the hidden prompt icon refers to the icon for consulting prompt displayed when the prompt content of the target consulting component is hidden, and the system page refers to the system page obtained by executing any one of the information processing methods based on the consulting function provided in the first aspect.

[0152] The second display unit 1602 is configured to display the explicit prompt icon of the target consulting component in response to the first trigger operation performed by the second user on the hidden prompt icon, the explicit prompt icon refers to the icon displaying the prompt content of the target consulting component.

[0153] As an embodiment, further comprising: The component triggering unit is configured to display the pop-up component associated with the target consultation component in response to a second triggering operation performed by the second user on the prompt content of the target consultation component.

[0154] As another embodiment, the pop-up component comprises an information display area and / or an information input area. The information display area is configured to display text information or page access links related to the component set by the first user for the target consultation component. The information input area is configured to collect the consultation information input by the second user.

[0155] The apparatus further comprises: The information collection unit is configured to collect an input operation performed by the second user on the information input area of the pop-up component, and obtain the consultation information input by the second user, wherein the consultation information input by the second user is used to update the text information or the page access links in the information display area.

[0156] In the embodiments of the present application, Figure 15 Or Figure 16 The apparatus shown in the embodiments of the present application can also be a chip or a chip system, such as a system on chip (SoC) or a baseboard management controller (BMC).

[0157] Figure 17 is a hardware block diagram of a computing device provided by an embodiment of the present application. The computing device 1700 according to the embodiment of the present application at least comprises a memory 1701 and a processor 1702, the memory 1701 is configured to store a computer program, and the processor 1702 is configured to execute the computer program to implement the information processing method based on the consultation function of any of the above embodiments.

[0158] In addition, the memory 1701 and the processor 1702 are electrically connected with the bus 1703.

[0159] In addition, the present application further provides a computer readable storage medium for storing a computer program. The computer program is executed by the first heterogeneous core of the processor to implement the information processing method based on the consultation function of any of the above embodiments.

[0160] The computer readable storage medium includes, but is not limited to, for example, a volatile storage medium and / or a non-volatile storage medium. The volatile storage medium may, for example, include a random access memory (RAM), a cache, and / or the like. The non-volatile storage medium may, for example, include a read-only memory (ROM), a hard disk, a flash memory, an optical disk, a magnetic disk, and / or the like.

[0161] The computer program product further includes a computer program / instruction, which, when executed by a first heterogeneous core of a processor, implements the information processing method based on a consulting function of any one of the preceding embodiments.

[0162] The above describes the basic principles of the embodiments of the present application in combination with specific embodiments. However, it should be noted that the advantages, advantages, and effects mentioned in the embodiments of the present application are only examples and are not limiting, and these advantages, advantages, and effects cannot be considered as the must-haves of each embodiment of the present application. In addition, the above specific details are only for the purpose of example and for the purpose of understanding, and are not limiting, and the above details do not limit the embodiments of the present application to the must-use specific details.

[0163] The block diagrams of the devices, apparatuses, equipment, systems involved in the embodiments of the present application are only illustrative examples and are not intended to require or imply that the connections, arrangements, configurations shown in the block diagrams must be connected, arranged, and configured. As those skilled in the art will recognize, these devices, apparatuses, equipment, systems can be connected, arranged, and configured in any manner. Words such as "include", "contain", "have", and the like are open-ended words that mean "including but not limited to", and can be used interchangeably. The words "or" and "and" used herein mean the word "and / or", and can be used interchangeably unless the context clearly indicates otherwise. The word "such as" used herein means the phrase "such as but not limited to", and can be used interchangeably.

[0164] In addition, as used herein, "or" used in a list of items, starting with "at least one of", indicates a disjunctive list such that, for example, "at least one of A, B, or C" means A or B or C or AB or AC or BC or ABC (i.e., A and B and C). In addition, the word "example" does not mean that the described example is preferred or better than other examples.

[0165] It should also be noted that in the systems and methods of the embodiments of the present application, each component or each step can be decomposed and / or recombined. These decompositions and / or recombinations should be considered as equivalent solutions of the embodiments of the present application.

[0166] Various changes, modifications, and alterations to the techniques described herein can be made without departing from the teachings defined by the appended claims. Moreover, the scope of the claims of this application is not limited to the particular aspects described herein. Rather, the scope of the claims of this application is limited only by the terms of the claims. Accordingly, the appended claims are intended to encompass all such changes, modifications, and alterations as falling within the scope of the claims.

[0167] The above description of the disclosed aspects is given for illustrative purposes and is not intended to limit the scope of the application embodiments. The various modifications to the aspects, as well as alternatives to the aspects, will be apparent to those skilled in the art from the teachings herein. The scope of the claims of this application is not limited to the specific aspects described herein, but is intended to cover all aspects falling within the scope of the claims.

[0168] The above description has been given for illustrative purposes and is not intended to limit the embodiments of the application to the forms disclosed herein. Although various example aspects and embodiments have been discussed above, a person of ordinary skill in the art will recognize certain variations, modifications, changes, additions and subcombinations.

Claims

1. An information processing method based on a consultation function, characterized by, The method comprises: collecting component library information input by a first user in response to an input operation of the first user on a system file of a target system; determining a component library provided by the first user according to the component library information, the component library comprising at least one consultation component; determining component information of a target consultation component in the at least one consultation component; determining a system page of the target system according to the component information of the target consultation component, the system page of the target system comprising a prompt icon of the target consultation component.

2. The method of claim 1, wherein, The collecting of the component library information input by the first user comprises: collecting a component library file added by the first user to the system file, the component library file comprising encapsulation information of the at least one consultation component; collecting file calling information input by the first user on the component library file; determining the component library file and the file calling information as the component library information.

3. The method of claim 2, wherein, The determining of the component library provided by the first user according to the component library information comprises: importing the component library file into the target system according to the file calling information in the component library information; registering each consultation component in the component library in the target system according to the file calling information in the component library information, to obtain the component library provided by the first user.

4. The method of claim 2, wherein, The determining of the component information of the target consultation component in the at least one consultation component comprises: obtaining component information of the target consultation component in the at least one consultation component that has been set in the component library file; and / or, obtaining component information set by the first user in response to an attribute setting operation performed by the first user on the target consultation component.

5. The method according to any one of claims 1 to 4, characterized in that, The component information of the target consultation component comprises at least one of the following: a component name; display identification or non-display identification of a pop-up component associated with the component; icon information corresponding to an icon set for the component; a page access link of a jump page associated with the component, the page access link comprising an access link of a pop-up page associated with the component and / or an access link of a web page associated with the target system; text information related to the component.

6. The method according to any one of claims 1 to 5, characterized in that, The displaying of the prompt icon of the target consultation component in the system page of the target system according to the component information of the target consultation component comprises: detecting a system update operation triggered by the first user, and adding the prompt icon of the target consultation component to the system page of the target system according to the component information of the target consultation component, so that the prompt icon of the target consultation component is displayed in the system page of the target system.

7. An information processing method based on a consultation function, characterized by, The method comprises: displaying a system page of a target system and a hidden prompt icon of the target system in response to a system display request triggered by a second user on the target system, the hidden prompt icon being an icon for consultation prompt displayed when prompt content of a target consultation component is hidden, and the system page being a system page obtained by executing any one of the information processing methods based on a consultation function in claims 1-6. In response to a first trigger operation performed by the second user on the hidden prompt icon, an explicit prompt icon of the target consultation component is displayed, the explicit prompt icon being an icon for displaying prompt content of the target consultation component.

8. The method of claim 7, wherein, After the display of the explicit prompt icon of the target consultation component, the method further comprises: In response to a second trigger operation performed by the second user on the prompt content of the target consultation component, a pop-up component associated with the target consultation component is displayed.

9. The method of claim 8, wherein, The pop-up component comprises an information display area and / or an information input area. The information display area is configured to display text information or a page access link related to the component, which is set by the first user for the target consultation component. The information input area is configured to collect consultation information input by the second user. In the case that the pop-up component comprises the information input area and the information display area, the method further comprises: Collecting an input operation performed by the second user on the information input area of the pop-up component to obtain the consultation information input by the second user, and the consultation information input by the second user is used to update the text information or the page access link in the information display area.

10. A computing device, comprising: Comprise: A processor and a memory, the memory storing a computer program, the computer program being used by the processor to call to execute the information processing method based on the consultation function in any one of claims 1-9.

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