Blood donation appointment management system, blood donation appointment management apparatus, blood donation appointment management method, and program

Abstract

To provide a blood donation appointment management system, a blood donation appointment management apparatus, a blood donation appointment management method, and a program for realizing blood donation appointments tailored to individual donors.SOLUTION: A blood donation appointment management system 10 is provided with a terminal device 20 used by a donor D to make a blood donation appointment and a blood donation appointment management device 30 capable of communicating with the terminal device 20. The blood donation appointment management system includes an information acquisition unit 60 for acquiring blood collection-related information concerning the donor D's blood collection experience or the difficulty of collecting blood from the donor D; an estimation time required unit 62 for estimating the time required for the donor D to donate blood based on the blood collection-related information; and an information generation unit 64 for determining an available appointment time, which is a time when the donor D can make a blood donation appointment, based on the available time in a blood donation schedule and the estimated time required determined by the estimated time required unit 62, and generates available appointment time information indicating the available appointment time.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a blood donation reservation management system, a blood donation reservation management device, a blood donation reservation management method, and a program. [Background technology]

[0002] Patent Document 1 discloses a system that communicates with donors who have not donated blood for a predetermined period of time, and presents them with the date and time when they can donate blood next. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] International Publication No. 2020 / 046816 Summary of the Invention [Problem to be solved by the invention]

[0004] There is a strong desire to realize a system for scheduling blood donations that takes into consideration the needs of individual donors.

[0005] The present invention aims to solve the above-mentioned problems. [Means for solving the problem]

[0006] (1) A first aspect of the present disclosure is a blood donation reservation management system having a terminal device used by a donor who makes a reservation for blood donation and a blood donation reservation management device capable of communicating with the terminal device, and comprising: an information acquisition unit that acquires blood collection-related information regarding the donor's blood collection experience or the difficulty of collecting blood from the donor; a required time estimation unit that estimates the required time, which is the time required for the donor to donate blood, based on the blood collection-related information; and an information generation unit that determines an available reservation time, which is the time when the donor can make an appointment to donate blood, based on available time in the blood donation schedule and the required time estimated by the required time estimation unit, and generates available reservation time information indicating the available reservation time.

[0007] The blood donation reservation management system described in item (1) above makes it possible to realize blood donation reservations that take into consideration the individual donors.

[0008] (2) In the blood donation reservation management system described in item (1) above, the blood collection-related information may include information regarding at least one of the time required to collect blood from the donor in the past and the donor's physical characteristics related to the difficulty of collecting blood.

[0009] The blood donation reservation management system described in item (2) above makes it easier for donors who have no experience in donating blood to estimate the required time.

[0010] (3) In the blood donation reservation management system described in item (2) above, the required time estimation unit may estimate the required time as the time obtained by adding additional time based on the blood collection experience or the difficulty of the blood collection to a predetermined reference time.

[0011] The blood donation reservation management system described in item (3) above allows the required time to be easily estimated.

[0012] (4) A blood donation reservation management system according to any one of items (1) to (3) above, further comprising a memory unit that stores actual time information indicating the actual time required when the donor donated blood in the past, and the information acquisition unit further acquires blood donation experience information regarding whether the donor has experience donating blood, and if the donor has no experience donating blood, the required time estimation unit estimates the required time based on the blood collection-related information, and if the donor has experience donating blood, the required time estimation unit may estimate the required time based on the actual time information.

[0013] The blood donation reservation management system described in item (4) above makes it easier to estimate the required time even when donors who have donated blood before donate blood.

[0014] (5) In the blood donation reservation management system described in item (4) above, the information acquisition unit may further acquire blood donation type information regarding the type of blood donation planned by the donor, and the required time estimation unit may further estimate the required time based on the blood donation type information.

[0015] The blood donation reservation management system described in item (5) above makes it easier to estimate the required time even when there are multiple types of blood donations.

[0016] (6) In the blood donation reservation management system described in item (5) above, the information acquisition unit may further acquire cancellation history information indicating whether or not the donor has ever canceled a blood donation in the past, and the information generation unit may further generate change proposal information to suggest to the donor that the type of blood donation by the donor be changed if the donor has ever canceled a blood donation in the past.

[0017] The blood donation reservation management system described in item (6) above increases the likelihood that donors will successfully complete their blood donations.

[0018] (7) In the blood donation reservation management system described in item (5) above, the information acquisition unit may further acquire weight information indicating the weight of the donor, and the information generation unit may generate change proposal information to suggest to the donor that the type of blood donation by the donor be changed if the donor's weight does not satisfy the conditions that allow the donor to donate the type of blood planned by the donor.

[0019] The blood donation reservation management system described in item (7) above can reduce the opportunity loss of donors to donate blood.

[0020] (8) The blood donation reservation management system described in any one of items (1) to (7) above may further include a presentation unit that presents the available reservation times to the donor based on the available reservation time information.

[0021] The blood donation reservation management system described in item (8) above allows blood donation reservations to be made smoothly.

[0022] (9) A second aspect of the present disclosure is a blood donation reservation management device, comprising: an information acquisition unit that acquires blood collection-related information regarding the blood collection experience of a donor who reserves blood donation or the difficulty of collecting blood from the donor; a required time estimation unit that estimates the required time, which is the time required for the donor to donate blood, based on the blood collection-related information; and an information generation unit that determines an available appointment time, which is the time when the donor can reserve blood donation, based on available time in the blood donation schedule and the required time estimated by the required time estimation unit, and generates available appointment time information indicating the available appointment time.

[0023] The blood donation reservation management device described in item (9) above makes it possible to realize blood donation reservations that take into consideration the individual donors.

[0024] (10) A third aspect of the present disclosure is a blood donation reservation management method, comprising: an information acquisition step of acquiring blood collection-related information regarding the blood collection experience of a donor who reserves a blood donation or the difficulty of collecting blood from the donor; a required time estimation step of estimating the required time, which is the time required for the donor to donate blood, based on the blood collection-related information; and an information generation step of determining an available appointment time, which is the time when the donor can reserve the blood donation, based on available time in the blood donation schedule and the required time estimated in the required time estimation step, and generating available appointment time information indicating the available appointment time.

[0025] The blood donation reservation management method described in item (10) above makes it possible to realize blood donation reservations that take into consideration the individual donors.

[0026] (11) A fourth aspect of the present disclosure is a program for causing a computer to execute the blood donation reservation management method described in item (10) above.

[0027] The program described in item (11) above makes it possible to make blood donation reservations that take into consideration the individual donors. [Effects of the Invention]

[0028] According to the present invention, it is possible to realize blood donation reservations that take into consideration individual donors. [Brief explanation of the drawings]

[0029] [Figure 1] FIG. 1 is a diagram illustrating the configuration of a blood donation reservation management system according to one embodiment. [Figure 2] FIG. 2 is a diagram illustrating an example of a screen for inputting blood donation experience information. [Figure 3] FIG. 3 is a diagram illustrating an example of a screen for inputting personal information. [Figure 4] FIG. 4 is a diagram illustrating an example of an input screen for blood collection-related information. [Figure 5] FIG. 5 is a diagram illustrating an example of an input screen for blood donation type information. [Figure 6] FIG. 6 is a diagram illustrating an example of a blood donation schedule indicated by the blood donation schedule information. [Figure 7] FIG. 7 is a diagram illustrating an example of a screen displaying information on available appointment times for blood donation. [Figure 8] FIG. 8 is a flowchart showing the processing steps of the blood donation reservation management method according to one embodiment. [Figure 9] 9A and 9B are diagrams showing examples of screens displaying suggested change information for blood donation types. [Figure 10] FIG. 10 is a flowchart showing the processing steps of the blood donation reservation management method according to the first modification. [Figure 11] FIG. 11 is a diagram illustrating an example of a screen displaying suggested change information for blood donation type. [Figure 12] FIG. 12 is a flowchart showing the processing steps of the blood donation reservation management method according to the second modification. DETAILED DESCRIPTION OF THE INVENTION

[0030] A blood donation reservation management system and a blood donation reservation management method according to one embodiment will be described with reference to the drawings. FIG. 1 is a diagram illustrating the configuration of a blood donation reservation management system 10 according to this embodiment. The blood donation reservation management system 10 includes a terminal device 20 and a blood donation reservation management device 30. The terminal device 20 is a communication device used by a donor D who makes a reservation to donate blood. The terminal device 20 is, for example, a smartphone carried by the donor D or a tablet device installed at the blood donation center where blood donations are made.

[0031] The blood donation reservation management device 30 is a communication device capable of communicating with the terminal device 20 via a communication network 40. The blood donation reservation management device 30 is, for example, a server computer. The blood donation reservation management device 30 manages blood donation reservations. The blood donation reservation management device 30 has a calculation unit 50 and a memory unit 52. The calculation unit 50 includes a processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). In other words, the calculation unit 50 includes processing circuitry.

[0032] The storage unit 52 is a computer-readable recording medium. The storage unit 52 includes volatile memory such as RAM (Random Access Memory) and non-volatile memory such as ROM (Read Only Memory) or flash memory. The volatile memory is used as a working memory for the processor. The non-volatile memory stores programs executed by the processor and other necessary data. The blood donation reservation management method according to this embodiment is carried out by executing the programs stored in the storage unit 52.

[0033] The memory unit 52 stores donor information 52d and blood donation schedule information 52r for each donor D. The donor information 52d includes personal information 52dp required for blood donation, performance time information 52dt, and cancellation history information 52dc. The personal information 52dp includes age information indicating the age of donor D, gender information indicating the gender of donor D, weight information indicating the weight of donor D, and medical history information indicating the medical history of donor D. When donor D donates blood for the first time, he or she operates the terminal device 20 to input the personal information 52dp into the blood donation reservation management device 30. The personal information 52dp input in this manner is saved in the memory unit 52.

[0034] The actual time information 52dt is information indicating the actual time required when donor D donated blood in the past. The cancellation history information 52dc is information indicating whether or not donor D has ever canceled a blood donation in the past. If donor D has donated blood in the past, the actual time information 52dt and cancellation history information 52dc are input by the blood donation worker into the blood donation reservation management device 30. The actual time information 52dt and cancellation history information 52dc input in this manner are stored in the memory unit 52.

[0035] The blood donation schedule information 52r is information indicating the blood donation schedule in which blood donations are scheduled. The blood donation schedule information 52r is updated based on blood donation reservations. Blood donation reservations are made based on available times in the blood donation schedule. Available times in the blood donation schedule are times when blood donation reservations have not yet been filled.

[0036] The calculation unit 50 has an information acquisition unit 60, a required time estimation unit 62, an information generation unit 64, and a reservation management unit 66. When the calculation unit 50 executes a program stored in the storage unit 52, the information acquisition unit 60, the required time estimation unit 62, the information generation unit 64, and the reservation management unit 66 are realized.

[0037] At least some of the information acquisition unit 60, the required time estimation unit 62, the information generation unit 64, and the reservation management unit 66 may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array), or an electronic circuit including a discrete device.

[0038] The information acquiring unit 60 acquires the above-mentioned personal information 52dp, performance time information 52dt, and cancellation history information 52dc, as well as blood donation experience information, blood collection-related information, and blood donation type information. The information acquiring unit 60 acquires the personal information 52dp, performance time information 52dt, and cancellation history information 52dc from the storage unit 52. However, at the time of donor D's first blood donation, as described above, the personal information 52dp is input by donor D. In this case, the information acquiring unit 60 acquires the input personal information 52dp and stores it in the storage unit 52. The information acquiring unit 60 also acquires blood donation schedule information 52r, which will be described later.

[0039] The blood donation experience information is information regarding whether or not donor D has experience donating blood. The blood collection-related information is information regarding donor D's blood collection experience or the difficulty of collecting blood from donor D. Examples of blood collection-related information will be described later with reference to FIG. 4. The blood donation type information is information regarding the type of blood donation that donor D plans to make. The blood donation experience information, blood collection-related information, and blood donation type information are all information input by donor D. The information acquisition unit 60 acquires the input blood donation experience information, blood collection-related information, and blood donation type information. The information acquisition unit 60 may include the acquired blood donation experience information, blood collection-related information, and blood donation type information in donor information 52d and store them in the memory unit 52.

[0040] The required time estimation unit 62 estimates the required time, which is the time required for donor D to donate blood, based on the actual time information 52dt or the blood collection-related information and the blood donation type information. If donor D has donated blood before, the required time is estimated using the actual time information 52dt. If donor D has not donated blood before, the required time is estimated using the blood collection-related information.

[0041] The information generating unit 64 determines the available appointment time, which is the time when donor D can make an appointment to donate blood, based on the available time in the blood donation schedule and the required time estimated by the required time estimating unit 62. The information generating unit 64 generates available appointment time information indicating the determined available appointment time.

[0042] The reservation management unit 66 manages the blood donation schedule described above. When donor D applies for a blood donation reservation based on the available reservation time information, the reservation management unit 66 updates the blood donation schedule information 52r by reserving blood for donor D based on the application.

[0043] The terminal device 20 has a presentation unit 90. The presentation unit 90 presents to the donor D the available appointment times, which are the times when the donor D can make an appointment to donate blood, based on the available appointment time information described above. The presentation unit 90 displays the available appointment times on a display screen such as a touch panel display.

[0044] Figure 2 is a diagram showing an example of an input screen for blood donation experience information. When donor D accesses a website for making blood donation reservations or launches application software for making blood donation reservations installed on terminal device 20, an input screen for blood donation experience information is displayed on terminal device 20, as shown in Figure 2. This input screen displays the answer options "Yes" and "No (first time donor)" in response to the question "Have you ever donated blood?"

[0045] Donor D who has donated blood before inputs blood donation experience information by checking the check box corresponding to the answer "Yes." Donor D who has no blood donation experience inputs blood donation experience information by checking the check box corresponding to the answer "No (first blood donation)." The information acquisition unit 60 acquires the input blood donation experience information. However, for donor D who has donated blood before, the information acquisition unit 60 may acquire blood donation experience information stored in the memory unit 52. In this case, the input screen shown in FIG. 2 is not displayed on the terminal device 20 used by donor D who has donated blood before.

[0046] FIG. 3 is a diagram illustrating an example of an input screen for personal information 52dp. This input screen is displayed on the terminal device 20 used by donor D who has no experience in donating blood. In the example shown in FIG. 3, donor D is required to input age information, sex information, weight information, and medical history information of donor D as personal information 52dp required for blood donation. The information acquisition unit 60 acquires the input age information, sex information, weight information, and medical history information. Note that for donor D who has experience in donating blood, the information acquisition unit 60 acquires the personal information 52dp stored in the memory unit 52.

[0047] If Donor D has no experience donating blood, it is difficult to estimate the time required for the first donation. The actual time required may be longer than expected. In such cases, the actual donation process may be delayed from the donation schedule, which could result in the next Donor D canceling their planned donation. Alternatively, the blood donation service provider, taking this possibility into consideration, may refuse to accept a donation reservation from Donor D, who has no experience donating blood. In either case, a donation opportunity is lost.

[0048] In this embodiment, the time required for the first blood donation is estimated based on the blood collection-related information described above. This makes it easier to estimate the time required even when donor D, who has no experience in donating blood, donates blood. Therefore, it is possible to reduce the loss of blood donation opportunities.

[0049] Fig. 4 is a diagram showing an example of an input screen for blood collection-related information. This input screen is displayed on the terminal device 20 used by donor D, who has no experience in blood donation. In the example shown in Fig. 4, the blood collection-related information displayed includes a first item B1 regarding donor D's blood collection experience and a second item B2 regarding the difficulty of collecting blood from donor D. Check boxes corresponding to each of these items are also displayed.

[0050] Item 1 B1 states, "In the past, I felt that my blood collection took longer than others, or I have been told that." In situations other than blood donation, Donor D may have had blood collection experience, such as during a health checkup. If Donor D has felt that the time it took to collect blood from him in the past was longer than that of others around him, the time it takes for Donor D to donate blood may also be longer.

[0051] Additionally, item 2, B2, states, "In the past, when blood was collected, the person collecting the blood said that the blood vessels were thin." If Donor D has physical characteristics that make blood collection difficult, the time required for Donor D to donate blood may also be longer. An example of a physical characteristic that makes blood collection difficult is Donor D's thin blood vessels. If Donor D's blood vessels are thin, it takes time for Donor D's blood vessels to widen.

[0052] Therefore, it is estimated that the time required for blood donation by donor D who checked the check box of first item B1 or second item B2 will be longer than the predetermined standard time. In other words, it is estimated that blood donation by such donor D will require additional time in addition to the standard time depending on donor D's blood collection experience or the difficulty of collecting blood from donor D. This makes it easy to easily estimate the required time even when donor D has no experience in donating blood.

[0053] If donor D checks the first item B1, the estimated time required for donor D's blood donation is, for example, 15 minutes added to the reference time. If donor D checks the second item B2, the estimated time required for donor D's blood donation is, for example, 30 minutes added to the reference time. In this way, the additional time included in the estimated time required for donor D's blood donation when donor D checks the second item B2 may be longer than the additional time included in the estimated time required for donor D's blood donation when donor D checks the first item B1.

[0054] In the example shown in Figure 4, the blood collection-related information includes information on both the time required to collect blood from donor D in the past and the physical characteristics of donor D related to the difficulty of collecting blood. However, the blood collection-related information may include information on only one of the time required to collect blood from donor D in the past and the physical characteristics of donor D related to the difficulty of collecting blood. Therefore, only one of the first item B1 and the second item B2 may be displayed together with a check box on a terminal device 20 used by donor D who has no experience in donating blood.

[0055] As described above, the blood collection-related information input screen shown in Fig. 4 is displayed on the terminal device 20 used by donor D who has no experience in donating blood. In the case of donor D who has experience in donating blood, the information acquisition unit 60 acquires actual time information 52dt from the memory unit 52. The required time estimation unit 62 estimates the required time for donor D to donate blood based on the actual time information 52dt. This makes it easier to estimate the required time even when donor D who has experience in donating blood donates blood.

[0056] For example, the required time is estimated based on the average time of past blood donations. If that average time is longer than the reference time, the required time is estimated by adding an additional time that is longer than the time obtained by subtracting the reference time from the average time to the reference time. If the average time is 12 minutes longer than the reference time, the additional time is, for example, 15 minutes. The longer the average time, the longer the additional time.

[0057] FIG. 5 is a diagram showing an example of an input screen for blood donation type information. This input screen is displayed on the terminal device 20 used by donor D. The blood donation type information is information about the type of blood donation that donor D plans to make. Blood donation types include, for example, 400 mL whole blood donation, 200 mL whole blood donation, and component donation. In the example shown in FIG. 5, the blood donation type information displays 400 mL whole blood donation, 200 mL whole blood donation, and component donation, along with check boxes corresponding to each of these items. Donor D enters blood donation type information by checking the check box that corresponds to the type of blood donation that donor D plans to make among the displayed check boxes.

[0058] The time required for donor D's blood donation varies depending on the type of blood donation. For example, the time required for a component donation is longer than the time required for a 400 mL whole blood donation, and also longer than the time required for a 200 mL whole blood donation. Therefore, the standard time for a component donation is longer than the standard time for a whole blood donation. For example, the standard time for a whole blood donation is 15 minutes, and the standard time for a component donation is 90 minutes. Because blood donation type information is entered, it is easier to estimate the required time even when there are multiple types of blood donations.

[0059] 6 is a diagram illustrating a blood donation schedule indicated by the blood donation schedule information 52r. For example, assume that donor D will donate blood in each of areas A1 and A2 within the blood donation center. In area A1, blood donation is scheduled for time R1, from 10:00 to 11:00 on Monday, January 15, 2024. Therefore, a new blood donation reservation from donor D cannot be scheduled for time R1.

[0060] In area A1, no blood donations are scheduled for time E1, from 11:00 to 11:30 on Monday, January 15, 2024. In other words, time E1 is an open time in the blood donation schedule. During the open time in the blood donation schedule, a blood donation reservation from a new donor D can be set for time E1. According to the example shown in FIG. 6, area A1 also has an open time in the blood donation schedule for time E2, from 14:00 to 16:00 on Monday, January 15, 2024.

[0061] In area A2, times E3, E4, and E5 are available times in the blood donation schedule. Time E3 is from 10:00 to 11:45 on Monday, January 15, 2024. Time E4 is from 13:45 to 14:00 on Monday, January 15, 2024. Time E5 is from 15:30 to 16:00 on Monday, January 15, 2024.

[0062] The blood donation schedule for Monday, January 15, 2024 will be updated as needed based on blood donation reservations. The blood donation schedule for Tuesday, January 16, 2024 and beyond will also be updated as needed based on blood donation reservations.

[0063] Assume that donor D inputs blood donation type information when the blood donation schedule shown in Figure 6 is set. For example, if the type of blood donation planned by donor D is a component donation, the standard time is 90 minutes. The additional time when donor D donates blood is 15 minutes. In this case, the required time estimation unit 62 estimates that the required time for donor D's blood donation is 105 minutes, which is obtained by adding the additional time to the standard time.

[0064] Of the available times in the blood donation schedule for Monday, January 15, 2024, time E2, which is 120 minutes, and time E3, which is 105 minutes, are longer than the 105 minutes required for donor D to donate blood. The information generation unit 64 determines the available appointment times for donor D based on the available times in the blood donation schedule and the required time for donor D to donate blood, and determines the following three options, option 1, option 2, and option 3, as the available appointment time options. (Plan 1) January 15, 2024 (Monday) 10:00~11:45 (Plan 2) January 15, 2024 (Monday) 14:00~15:45 (Plan 3) January 15, 2024 (Monday) 14:15~16:00

[0065] 7 is a diagram illustrating an example of a presentation screen for information on available appointment times for blood donation. This presentation screen is displayed on the terminal device 20 used by donor D by the presentation unit 90. Based on the three possible appointment times determined based on the blood donation schedule illustrated in FIG. 6, options for available appointment times at which donor D can make an appointment to donate a blood component are presented on the presentation screen shown in FIG.

[0066] Because time is required for blood donation reception and interviewing Donor D before donating in Area A1 or Area A2, three appointment times 15 minutes before the start time of each of the three available appointment times are presented. In the example shown in Figure 7, the available appointment times displayed are 9:45 for Option 1, 13:45 for Option 2, and 14:00 for Option 3. Check boxes are also displayed for each of the three options. This allows Donor D to smoothly schedule a blood donation appointment.

[0067] Donor D checks the check box corresponding to the desired time from the available appointment times displayed on the terminal device 20. When donor D applies for a blood donation appointment in this way, the information acquisition unit 60 acquires appointment application information indicating the blood donation appointment application. Based on the appointment application information acquired by the information acquisition unit 60, the appointment management unit 66 makes a blood donation appointment for donor D, thereby updating the blood donation schedule information 52r.

[0068] If the time that donor D desires is not included in the options for available appointment times displayed on the terminal device 20, donor D can select, for example, another date. In the example shown in FIG. 7, icons indicating dates after Tuesday, January 16, 2024 are displayed on the terminal device 20. When donor D selects an icon indicating another date, options for available appointment times on other dates can be displayed on the terminal device 20.

[0069] 8 is a flowchart showing the processing steps of the blood donation reservation management method according to this embodiment. This processing step is performed by the calculation unit 50 of the blood donation reservation management device 30 by executing a program stored in the memory unit 52. This processing step is started when donor D accesses a website for blood donation reservations or when donor D starts up application software for blood donation reservations installed on the terminal device 20.

[0070] In step S1, the information acquisition unit 60 acquires blood donation history information input by donor D using the input screen shown in Fig. 2, and determines whether donor D has donated blood before. If the answer is YES in step S1, the process proceeds to step S2. If the answer is NO in step S1, the process proceeds to step S31.

[0071] If the result of step S1 is YES, then in step S2, the information acquisition unit 60 acquires the personal information 52dp from the storage unit 52. In step S3, the information acquisition unit 60 acquires the performance time information 52dt from the storage unit 52. When the processing of step S3 is completed, the process proceeds to step S4.

[0072] If the result of step S1 is NO, in step S31, the information acquisition unit 60 acquires the personal information 52dp entered by donor D using the input screen shown in Fig. 3. In step S32, the information acquisition unit 60 acquires the blood collection-related information entered by donor D using the input screen shown in Fig. 4. When the processing of step S32 is completed, the processing procedure proceeds to step S4.

[0073] In step S4, the information acquisition unit 60 acquires the blood donation type information input by donor D using the input screen shown in Fig. 5. In step S5, the required time estimation unit 62 estimates the time required for donor D's blood donation. If donor D has donated blood before, the required time is estimated based on the actual time information 52dt acquired in step S3 and the blood donation type information acquired in step S4. If donor D has not donated blood before, the required time is estimated based on the blood collection-related information acquired in step S32 and the blood donation type information acquired in step S4.

[0074] In step S6, the information acquisition unit 60 acquires the blood donation schedule information 52r. In step S7, the information generation unit 64 identifies available times in the blood donation schedule based on the blood donation schedule information 52r. The information generation unit 64 determines available appointment times for donor D to make an appointment to donate blood based on the identified available times in the blood donation schedule and the required time estimated by the required time estimation unit 62. The information generation unit 64 generates available appointment time information indicating the determined available appointment times.

[0075] In step S8, the presentation unit 90 presents available appointment times to donor D based on the available appointment time information generated in step S7. When donor D applies for a blood donation appointment based on the available appointment times presented in step S8, the information acquisition unit 60 acquires appointment application information indicating the blood donation appointment application in step S9. In step S10, the appointment management unit 66 updates the blood donation schedule information 52r by making a blood donation appointment for donor D based on the appointment application information acquired in step S9. When the processing of step S10 is completed, this processing procedure ends.

[0076] The blood donation reservation management system 10 in the above-described embodiment can realize blood donation reservations that take into consideration the individual donors D.

[0077] The above-described embodiment may be modified as follows: In the following modifications, explanations that overlap with the above-described embodiment will be omitted.

[0078] (Variation 1) As described above, in the case of donor D who has donated blood before, the memory unit 52 stores cancellation history information 52dc indicating whether or not donor D's previous blood donations have been cancelled. The longer the time required for blood donation, the greater the burden on donor D. Furthermore, the greater the amount of blood donated, the greater the burden on donor D. Therefore, there is a higher risk that donor D's blood donation will be cancelled due to a deterioration in his or her physical condition, etc. If donor D, whose previous blood donations have been cancelled, donates the same type of blood as the previous donation that was cancelled, there is a risk that the donation will be cancelled again.

[0079] Therefore, if donor D uses the input screen shown in Fig. 5 to input the same blood donation type as a previously canceled donation, a change in blood donation type may be suggested to reduce the risk of the blood donation being canceled again. Figs. 9A and 9B are diagrams showing examples of presentation screens for blood donation type change proposal information. If donor D's previous blood component donation is canceled, the presentation screen shown in Fig. 9A is displayed. If donor D's previous 400 mL whole blood donation is canceled, the presentation screen shown in Fig. 9B is displayed.

[0080] Based on the blood donation type input by donor D, the information acquisition unit 60 acquires the cancellation history information 52dc from the memory unit 52 as described above. Based on the cancellation history information 52dc, the information generation unit 64 determines whether or not a previous blood donation of the same blood donation type as the blood donation type input by donor D has been canceled. If a previous blood donation of the same blood donation type as the blood donation type input by donor D has been canceled, the information generation unit 64 generates change proposal information to suggest to donor D that a change be made to the blood donation type. In this modified example, an example of the case where change proposal information is generated will be described.

[0081] 9A shows a display screen that is displayed when donor D, whose previous blood component donation was canceled, selects the same blood component donation this time. This display screen is displayed on the terminal device 20 used by donor D by the display unit 90. The display suggests changing the type of blood donation to a 400 mL whole blood donation or a 200 mL whole blood donation.

[0082] The options presented are changing to a 400 mL whole blood donation, changing to a 200 mL whole blood donation, and canceling the blood donation reservation. Check boxes corresponding to each of the three options are also displayed. Donor D checks the box that corresponds to his or her preference from the options displayed on the terminal device 20. The information acquisition unit 60 acquires blood donation type change information indicating the option selected by donor D. If the blood donation type is changed to a whole blood donation, the likelihood that donor D will complete the donation successfully increases.

[0083] 9B shows a display screen that is displayed when donor D, whose previous 400 mL whole blood donation was canceled, selects to donate 400 mL of whole blood again this time. This display screen is displayed on the terminal device 20 used by donor D by the display unit 90. It displays a message suggesting that the donation type be changed to 200 mL whole blood donation.

[0084] The options presented are changing to a 200 mL whole blood donation and canceling the blood donation reservation. Check boxes corresponding to each of the two options are also displayed. Donor D checks the box that corresponds to his or her preference from the options displayed on the terminal device 20. The information acquisition unit 60 acquires blood donation type change information indicating the option selected by donor D. If the blood donation type is changed to a 200 mL whole blood donation, the likelihood that donor D will complete the donation successfully increases.

[0085] Figure 10 is a flowchart showing the processing procedure for the blood donation reservation management method according to this modified example. This processing procedure is performed by the calculation unit 50 of the blood donation reservation management device 30 by executing a program stored in the memory unit 52. The reference numerals assigned to the steps of this processing procedure shown in Figure 10 partially match the reference numerals assigned to the steps of the processing procedure shown in Figure 8. Since the same processing is performed in steps with the same reference numerals, a description of the processing in those steps will be omitted.

[0086] If it is determined in step S1 that donor D has donated blood before, steps S2 and S3 are performed, and step S51 is also performed. In step S51, the information acquisition unit 60 acquires the cancellation history information 52dc from the storage unit 52. When step S51 is completed, the process proceeds to step S4.

[0087] When the processing of step S4 is completed, the process proceeds to step S52. In step S52, the information generation unit 64 determines whether or not there is a history of past blood donations of the same blood donation type by donor D being discontinued, based on the discontinuation history information 52dc acquired in step S51 and the blood donation type information acquired in step S4. If the answer is YES in step S52, the process proceeds to step S53. If the answer is NO in step S52, the process proceeds to step S5.

[0088] In step S53, the information generation unit 64 generates change proposal information for proposing to donor D that the type of blood donation by donor D be changed. In step S54, the presentation unit 90 presents the change proposal information generated in step S53 to donor D.

[0089] In step S55, the information acquisition unit 60 acquires the blood donation type change information entered by donor D using the input screen illustrated in FIG. 9A or 9B. The information acquisition unit 60 determines whether the blood donation type change information indicates a change in blood donation type. If the blood donation type change information indicates the cancellation of the blood donation reservation, it is determined that the blood donation type change information does not indicate a change in blood donation type. If the answer is YES in step S55, the processing procedure proceeds to step S5. If the answer is NO in step S55, the blood donation reservation is canceled, and the processing procedure ends.

[0090] (Variation 2) As described above, the memory unit 52 stores donor information 52d for each donor D. As described above, the personal information 52dp included in the donor information 52d includes weight information indicating the weight of donor D. Since the amount of blood circulating in the body of a light-weight donor D is relatively small, donating a large amount of blood poses a greater risk to health. For this reason, for example, a 400 mL whole blood donation by donor D weighing less than 50 kg may be prohibited.

[0091] Therefore, if donor D, who weighs less than 50 kg, inputs an input to select 400 mL of whole blood donation as the blood donation type using the input screen illustrated in Fig. 5, a change in the blood donation type may be proposed. Fig. 11 is a diagram illustrating an example of a presentation screen for blood donation type change proposal information. If donor D's weight does not satisfy the condition for enabling blood donation, the presentation screen illustrated in Fig. 11 is displayed. The condition for enabling blood donation is, for example, "donor D's weight must be 50 kg or more."

[0092] After donor D inputs the type of blood donation, the information generation unit 64 determines whether donor D's weight satisfies the above-mentioned conditions based on the weight information included in the personal information 52dp acquired by the information acquisition unit 60. If donor D's weight does not satisfy the conditions, the information generation unit 64 generates change proposal information to suggest to donor D that he change the type of blood donation he will make this time. In this modified example, an example will be described in which change proposal information is generated when donor D's weight does not satisfy the condition of 50 kg or more.

[0093] 11 shows a presentation screen that is displayed when donor D, weighing less than 50 kg, selects 400 mL of whole blood donation when inputting the type of blood donation. This presentation screen is displayed on the terminal device 20 used by donor D by the presentation unit 90. It displays a suggestion to change the type of blood donation to 200 mL of whole blood donation or blood component donation.

[0094] The options presented are changing to a 200 mL whole blood donation, changing to a component blood donation, and canceling the blood donation reservation. A check box corresponding to each of the three options is also displayed. Donor D checks the check box that corresponds to his or her preference from the options displayed on the terminal device 20. The information acquisition unit 60 acquires blood donation type change information indicating the option selected by donor D. By presenting the display screen shown in FIG. 11, the opportunity loss of donor D to donate blood can be reduced compared to when donor D is simply notified that 400 mL whole blood donation is not an option.

[0095] As mentioned above, the time required for blood component donation is longer than the time required for whole blood donation. Therefore, if input information indicating that donor D has time is obtained from donor D, it is preferable to suggest changing to blood component donation.

[0096] Figure 12 is a flowchart showing the processing procedure for the blood donation reservation management method according to this modified example. This processing procedure is performed by the calculation unit 50 of the blood donation reservation management device 30 by executing a program stored in the memory unit 52. The reference numerals assigned to the steps of this processing procedure shown in Figure 12 partially match the reference numerals assigned to the steps of the processing procedure shown in Figure 8. Since the same processing is performed in steps with the same reference numerals, a description of the processing in those steps will be omitted.

[0097] When the processing of step S4 is completed, the process proceeds to step S71. In step S71, the information generation unit 64 determines whether donor D's weight satisfies the conditions for enabling blood donation, based on the weight information included in the personal information 52dp acquired in step S2 or S31. If the result of step S71 is YES, the process proceeds to step S5. If the result of step S71 is NO, the process proceeds to step S72.

[0098] In step S72, the information generation unit 64 generates change proposal information for proposing to donor D that the type of blood donation by donor D be changed. In step S73, the presentation unit 90 presents the change proposal information generated in step S72 to donor D.

[0099] In step S74, the information acquisition unit 60 acquires the blood donation type change information entered by donor D using the input screen illustrated in FIG. 11. The information acquisition unit 60 determines whether the blood donation type change information indicates a change in blood donation type. If the blood donation type change information indicates the cancellation of the blood donation reservation, it is determined that the blood donation type change information does not indicate a change in blood donation type. If the answer is YES in step S74, the processing procedure proceeds to step S5. If the answer is NO in step S74, the blood donation reservation is canceled, and the processing procedure ends.

[0100] (Variation 3) The above-described first and second modifications may be combined as appropriate within a range that does not contradict each other.

[0101] Although the present disclosure has been described in detail, the present disclosure is not limited to the individual embodiments described above. Various additions, substitutions, modifications, partial deletions, etc. are possible in these embodiments without departing from the gist of the present disclosure or the spirit of the present disclosure derived from the content of the claims and their equivalents. These embodiments can also be implemented in combination. For example, in the above-described embodiments, the order of each operation and the order of each process are shown as examples and are not limited to these. The same applies when numerical values ​​or mathematical expressions are used in the description of the above-described embodiments. [Explanation of symbols]

[0102] 10...Blood donation reservation management system 20...Terminal device 30...Blood donation reservation management device 40...Communication network 50...Arithmetic section 52...Storage section 60...Information acquisition section 62...Required time estimation section 64...information generation unit 66...reservation management unit 90…Presentation part

Claims

1. A blood donation reservation management system having a terminal device used by a donor who makes a blood donation reservation and a blood donation reservation management device that can communicate with the terminal device, an information acquisition unit that acquires blood collection-related information regarding the donor's blood collection experience or the difficulty of blood collection from the donor; a required time estimation unit that estimates a required time required for the donor to donate blood based on the blood collection-related information; an information generating unit that determines an available appointment time, which is a time when the donor can make an appointment to donate blood, based on an available time in the blood donation schedule and the required time estimated by the required time estimating unit, and generates available appointment time information indicating the available appointment time; A blood donation reservation management system that includes:

2. The blood donation reservation management system according to claim 1, A blood donation reservation management system, wherein the blood collection-related information includes information regarding at least one of the time required to collect blood from the donor in the past and physical characteristics of the donor related to the difficulty of collecting blood.

3. The blood donation reservation management system according to claim 2, A blood donation reservation management system, wherein the required time estimation unit estimates the required time by adding additional time based on the blood collection experience or the difficulty of the blood collection to a predetermined reference time.

4. The blood donation reservation management system according to claim 1, The blood donation system further includes a memory unit for storing actual time information indicating the actual time required when the donor donated blood in the past, The information acquisition unit further acquires blood donation experience information regarding whether or not the donor has a history of blood donation; If the donor has no experience of donating blood, the required time estimation unit estimates the required time based on the blood collection-related information, A blood donation reservation management system, wherein if the donor has the experience of donating blood, the required time estimation unit estimates the required time based on the actual time information.

5. The blood donation reservation management system according to claim 4, The information acquisition unit further acquires blood donation type information regarding the type of blood donation planned by the donor, The blood donation reservation management system, wherein the required time estimation unit further estimates the required time according to the blood donation type information.

6. The blood donation reservation management system according to claim 5, The information acquisition unit further acquires cancellation history information indicating whether or not the donor has ever cancelled a blood donation in the past; A blood donation reservation management system in which the information generation unit further generates change proposal information to suggest to the donor that the type of blood donation by the donor be changed if the donor's previous blood donation has been canceled.

7. The blood donation reservation management system according to claim 5, the information acquisition unit further acquires weight information indicating a weight of the donor; The blood donation reservation management system, wherein the information generation unit generates change proposal information to suggest to the donor that the type of blood donation by the donor be changed if the donor's weight does not meet the conditions that allow the donor to donate the type of blood planned by the donor.

8. The blood donation reservation management system according to any one of claims 1 to 7, The blood donation reservation management system further comprises a presentation unit that presents the available reservation times to the donor based on the available reservation time information.

9. an information acquisition unit that acquires blood collection-related information regarding the blood collection experience of a donor who has booked a blood donation or the difficulty of collecting blood from the donor; a required time estimation unit that estimates a required time required for the donor to donate blood based on the blood collection-related information; an information generating unit that determines an available appointment time, which is a time when the donor can make an appointment to donate blood, based on an available time in the blood donation schedule and the required time estimated by the required time estimating unit, and generates available appointment time information indicating the available appointment time; A blood donation reservation management device comprising:

10. an information acquisition step of acquiring blood collection-related information regarding the blood collection experience of a donor who has booked blood donation or the difficulty of blood collection from the donor; a required time estimation step of estimating a required time required for the donor to donate blood based on the blood collection-related information; an information generating step of determining an available appointment time, which is a time when the donor can make an appointment to donate blood, based on an available time in the blood donation schedule and the required time estimated in the required time estimating step, and generating available appointment time information indicating the available appointment time; A blood donation reservation management method comprising:

11. A program for causing a computer to execute the blood donation reservation management method according to claim 10.

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