Shift management support system, method for managing shift, and program

Abstract

To provide a shift management support system, a method for supporting a shift management, and a program capable of improving the complexity of procedures for recruiting one-time part-time workers.SOLUTION: A shift management support system includes: a creation unit for creating first recruitment information for recruiting regular part-time workers who perform regular work; and a reception unit for receiving a recruitment information creation request requesting creation of second recruitment information for recruiting one-time part-time workers who perform work on arbitrary schedules. The creation unit creates the second recruitment information reflecting contents of the first recruitment information on the basis of the recruitment information creation request received by the reception unit.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to a shift management support system, a shift management support method, and a program. [Background technology]

[0002] There is known a technology for quickly and inexpensively providing information on part-time jobs and other employment opportunities (see, for example, Patent Document 1). This technology allows an employer to access a homepage run by an intermediary on the Internet via a computer device, move to a predetermined screen by clicking the company registration and advertisement posting buttons, and register the employer's identification data and job requirements, and a job seeker accesses the homepage via a computer device, moves to a predetermined screen by clicking the condition registration and advertisement search buttons, enters desired requirements, searches for employment opportunities, obtains a list of available positions, and moves to the detailed screen to review the contents, allowing the job seeker to immediately apply for the position. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-73868 Summary of the Invention [Problem to be solved by the invention]

[0004] If there is a staff shortage as a result of adjusting part-time workers' work shifts, the company will recruit part-time workers to work on the days when there is a shortage. However, the procedures for recruiting part-time workers are complicated.

[0005] The present invention aims to provide a shift management support system, a shift management support method, and a program that can reduce the complexity of procedures for recruiting one-off part-time workers. [Means for solving the problem]

[0006] (1) One aspect of the present invention is a shift management support system that includes a creation unit that creates first job information to recruit regular part-time workers who work regular shifts, and a reception unit that receives a job information creation request to create second job information to recruit one-off part-time workers who work on any schedule, and the creation unit creates second job information that reflects the content of the first job information based on the job information creation request received by the reception unit. (2) One aspect of the present invention is a shift management support system as described in (1) above, wherein the reception unit receives information indicating the dates for recruiting the one-off part-time jobs, and the creation unit creates second job information that reflects the information indicating the dates for recruiting the one-off part-time jobs received by the reception unit. (3) One aspect of the present invention is a shift management support system in which, in the shift management support system described in (1) above, the reception unit receives information indicating the content of corrections to the second job information, and the creation unit creates second job information that reflects the information indicating the content of corrections to the second job information received by the reception unit. (4) One aspect of the present invention is a shift management support system, which is described in any one of (1) to (3) above, and further includes an output unit that publishes the second job information created by the creation unit.

[0007] (5) One aspect of the present invention is a shift management support method executed by a computer of a shift management server, the shift management support method including the steps of: creating first job information to recruit regular part-time workers who work regular shifts; accepting a job information creation request to create second job information to recruit one-off part-time workers who work on any schedule; and creating second job information that reflects the contents of the first job information based on the job information creation request accepted in the accepting step.

[0008] (6) One aspect of the present invention is a program that causes a computer of a shift management server to execute the following steps: creating first job information to recruit regular part-time workers who will work regular shifts; accepting a job information creation request to create second job information to recruit one-off part-time workers who will work on any schedule; and creating second job information that reflects the contents of the first job information based on the job information creation request accepted in the accepting step. [Effects of the Invention]

[0009] According to the present invention, it is possible to obtain an effect of improving the procedure for recruiting one-off part-time work. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating an example of the configuration of a shift management support system 1 according to the present embodiment. [Figure 2] 1 is a block diagram showing an example of a terminal device 10, a terminal device 20, and a shift management server 100 included in a shift management support system 1 according to the present embodiment. [Figure 3A] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3B] FIG. 2 is a diagram showing an example of a shift addition screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3C] FIG. 10 is a diagram showing an example of a desired shift submission confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3D] FIG. 10 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 3E] FIG. 10 is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 4]FIG. 2 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 5] FIG. 10 is a diagram showing an example of a desired shift confirmation notification screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 6] FIG. 10 is a diagram showing an example of a regular part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 7] FIG. 10 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 8] FIG. 2 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to the present embodiment. [Figure 9] 3 is a flow chart showing an example of the operation of the shift management support system 1 according to the present embodiment. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0011] Next, a shift management support system, a shift management support method, and a program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiment to which the present invention is applied is not limited to the following embodiment. In all the drawings for explaining the embodiments, the same reference numerals are used for components having the same functions, and repeated explanations will be omitted. Furthermore, in this application, "based on XX" means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0012] (Embodiment) Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of the configuration of a shift management support system 1 according to this embodiment. The shift management support system 1 creates first job information to recruit regular part-time workers who will work regularly at a part-time job placement company. The shift management support system 1 accepts a job information creation request to create second job information to recruit one-off part-time workers who will work on any schedule. Based on the accepted job information creation request, the shift management support system 1 creates second job information that reflects the content of the first job information. Below, we will continue to explain the case where a restaurant is used as an example of a part-time job placement company.

[0013] The shift management support system 1 includes terminal devices 10-1 to 10-n, a terminal device 20, a shift management server 100, a job offer management server 200, and a hiring management server 300. Terminal devices 10-1 to 10-n, terminal device 20, shift management server 100, job vacancy management server 200, and recruitment management server 300 can communicate with each other via a communication network NW. The communication network NW includes the Internet, a wide area network (WAN), a local area network (LAN), a public line, a provider device, a dedicated line, a wireless base station, and the like.

[0014] Terminal device 10-1 to terminal device 10-n are used, for example, by regular part-time workers RPT-1 to RPT-n (n is an integer greater than 0) who work regular shifts at a restaurant, respectively. Each of terminal device 10-1 to terminal device 10-n may be, for example, a stationary computer device, or a portable computer device such as a smartphone or a tablet computer (tablet PC). Any of terminal device 10-1 to terminal device 10-n will be referred to as terminal device 10. Of regular part-time workers RPT-1 to RPT-n, a person who uses terminal device 10 will be referred to as a regular part-time worker RPT.

[0015] The terminal device 20 is used, for example, by an employee EM of the restaurant. As the terminal device 20, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used. The shift management server 100 provides a shift management service that creates a work shift schedule for each restaurant. The shift management server 100 also derives dates with insufficient staff and the number of staff members that are insufficient from the created work shifts based on past work shift performance. The shift management server 100 may be, for example, a stationary computer, or a portable computer such as a smartphone or tablet computer (tablet PC).

[0016] The job vacancy management server 200 recommends a staff recruitment service for recruiting regular part-time workers and a one-off part-time job recruitment service for recruiting one-off part-time workers. For example, the job vacancy management server 200 is used by a job vacancy media. As the job vacancy management server 200, for example, a stationary computer device may be used, or a portable computer device such as a smartphone or a tablet computer (tablet PC) may be used.

[0017] Recruitment management server 300 provides a recruitment management service that manages the recruitment of regular part-time RPTs and one-off part-time workers for each restaurant. For example, recruitment management server 300 manages the recruitment and hiring of regular part-time workers and one-off part-time workers. Recruitment management server 300 may be, for example, a stationary computer, or a portable computer such as a smartphone or tablet computer (tablet PC).

[0018] The following describes in detail the terminal device 10, the terminal device 20, and the shift management server 100 included in the shift management support system 1. Fig. 2 is a block diagram showing an example of the terminal device 10, the terminal device 20, and the shift management server 100 included in the shift management support system 1 according to the present embodiment.

[0019] (Terminal device 10) The terminal device 10 includes a communication unit 12, a creation unit 14, an image processing unit 16, an operation unit 18, a display unit 19, and a storage unit 15. The communication unit 12 is realized by a communication module. The communication unit 12 communicates with an external communication device via a network NW. The communication unit 12 communicates using a wireless communication method such as wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark). The communication unit 12 may also communicate using a communication method such as wired LAN.

[0020] The display unit 19 is, for example, a display and includes a touch panel. The storage unit 15 is realized by a hard disk drive (HDD), flash memory, random access memory (RAM), read only memory (ROM), etc., and stores information about the shift management support app, etc. The storage unit 15 may be realized in the cloud. The operation unit 18 is an input device that accepts operations by the regular part-time worker RPT, and is, for example, a touch panel. The regular part-time worker RPT operates the operation unit 18 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the regular part-time worker RPT operates the operation unit 18 to start a shift management support app.

[0021] When a regular part-time worker RPT performs an operation to access the shift management service, the operation unit 18 accepts the operation. The creation unit 14 creates an access request to the shift management service based on the operation accepted by the operation unit 18, and transmits the created access request from the communication unit 12 to the shift management server 100.

[0022] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 12. The image processing unit 16 acquires the access response from the communication unit 12 and, based on the acquired access response, causes the display unit 19 to display a part-time job schedule management screen for the shift management service. This completes the access process. FIG. 3A is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the part-time job schedule management screen includes a monthly calendar CAL and a shift addition area SAA, which is pressed when adding a shift. The example of the monthly calendar CAL is divided into 5 rows and 7 columns, forming 35 boxes. Each of the 5 rows corresponds to the first to fifth weeks, and each of the 7 columns corresponds to Sunday to Saturday. A date is displayed in each box. Above the monthly calendar CAL, a shift submission area SSA, which is pressed when submitting a shift, is displayed.

[0023] When a regular part-time worker RPT presses the shift addition area SAA on the part-time job schedule management screen, the operation unit 18 accepts the operation. This operation starts the shift addition process. The creation unit 14 creates a shift addition request including the user ID and information indicating a request to add a shift based on the operation accepted by the operation unit 18, and sends the created shift addition request from the communication unit 12 to the shift management server 100.

[0024] The shift addition screen information sent by the shift management server 100 in response to the shift addition request is received by the communication unit 12. The image processing unit 16 acquires the shift addition screen information from the communication unit 12, and causes the display unit 19 to display the shift addition screen based on the acquired shift addition screen information.

[0025] FIG. 3B is a diagram showing an example of a shift addition screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The shift addition screen includes a desired shift input area DSA, which includes multiple areas for inputting a desired shift, and a save button SAVBU, which is pressed to save the information entered in the desired shift input area DSA. The multiple areas for inputting the desired shift include a box for inputting information indicating the place of work, tags for selecting a shift pattern, a box for inputting information indicating the start date and time, a box for inputting information indicating the end date and time, a toggle for selecting whether all-day work is OK, and a toggle for selecting whether holidays are OK. The tags for selecting a shift pattern include a tag for selecting an early morning shift, a tag for selecting a middle shift, a tag for selecting a late shift, and a tag for selecting a late night shift.

[0026] When the regular part-time worker RPT inputs information into the desired shift input area DSA on the shift addition screen and presses the save button SAVBU, operation unit 18 accepts the operation. Based on the operation accepted by operation unit 18, creation unit 14 associates the user ID with the information input into the desired shift input area DSA and stores the information in memory unit 15.

[0027] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen (FIG. 3A). When a regular part-time worker RPT presses the shift submission area SSA on the part-time job schedule management screen, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift submission confirmation screen information including the user ID and information entered in the desired shift input area DSA based on the operation accepted by the operation unit 18. The image processing unit 16 acquires the desired shift submission confirmation screen information from the creation unit 14, and causes the display unit 19 to display the desired shift submission confirmation screen based on the acquired desired shift submission confirmation screen information.

[0028] 3C is a diagram showing an example of a desired shift submission confirmation screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The desired shift submission confirmation screen includes a desired shift confirmation area DSCA and a submit button SUBU that is pressed to submit a desired shift. The desired shift confirmation area DSCA includes the name of the restaurant, information indicating the target period, information indicating the date of the desired shift, information indicating the day of the week, information indicating the shift pattern, information indicating the start date and time, and information indicating the end date and time.

[0029] When a regular part-time worker RPT presses the submit button SUBU on the desired shift submission confirmation screen, the operation unit 18 accepts the operation. The creation unit 14 creates desired shift information including the user ID and information contained in the desired shift confirmation area DSCA based on the operation accepted by the operation unit 18, and transmits the created desired shift information from the communication unit 12 to the shift management server 100.

[0030] The desired shift confirmation information sent by the shift management server 100 via a messenger application in response to the desired shift information is received by the communication unit 12. The image processing unit 16 acquires the desired shift confirmation information from the communication unit 12, and displays a desired shift confirmation screen on the display unit 19 based on the acquired desired shift confirmation information. 3D is a diagram showing an example of a desired shift confirmation screen of the shift management service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes desired shift confirmation information DSCI. The desired shift confirmation information DSCI includes one or more pieces of information indicating that a shift has been confirmed for each of the restaurant name, desired shift date, day of the week, shift pattern, start date and time, and end date and time.

[0031] The image processing unit 16 causes the display unit 19 to display a part-time job schedule management screen. FIG. 3E is a diagram showing an example of a part-time job schedule management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. In FIG. 3E, information SS indicating the submitted desired shift and information CS indicating the confirmed desired shift are displayed in FIG. 3A. Furthermore, in the box for the day submitted as the desired shift, for example, February 2nd, information indicating that the desired shift has been submitted (e.g., a white circle) and information indicating that the desired shift has been confirmed (e.g., a black circle) are displayed. This completes the shift addition process.

[0032] The creation unit 14, image processing unit 16, and operation unit 18 are realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in the storage unit 15.

[0033] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by a combination of software and hardware.

[0034] The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or CD-ROM, and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue the explanation.

[0035] (Terminal device 20) The terminal device 20 includes a communication unit 22, a creation unit 24, an image processing unit 26, an operation unit 28, a display unit 29, and a storage unit 25. The communication unit 22 is realized by a communication module. The communication unit 22 communicates with an external communication device via a network NW. The communication unit 22 communicates using a communication method such as a wired LAN. The communication unit 22 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark).

[0036] The display unit 29 is, for example, a display and includes a touch panel. The storage unit 25 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information about the shift management support app, etc. The storage unit 25 may also be realized by the cloud. The operation unit 28 is an input device, such as a touch panel, that accepts operations by the employee EM. The employee EM operates the operation unit 28 to access the shift management service, thereby starting the process of accessing the shift management service. For example, the employee EM operates the operation unit 28 to launch a shift management support app.

[0037] When an employee EM performs an operation to access the shift management service, the operation unit 28 accepts the operation. The creation unit 24 creates an access request to the shift management service based on the operation accepted by the operation unit 28, and transmits the created access request from the communication unit 22 to the shift management server 100.

[0038] The access response sent by shift management server 100 in response to the access request is received by communication unit 22. Image processing unit 26 acquires the access response from communication unit 22 and, based on the acquired access response, causes display unit 29 to display a shift management screen for the shift management service. This completes the access process.

[0039] 4 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the shift management screen includes a period selection button PCBU, a display selection box DSBO, shift summary information SSI, a shift display area SDA, a regular part-time job recruitment area RPRA that is pressed when recruiting regular part-time workers, a one-off part-time job recruitment area PRA that is pressed when recruiting one-off part-time workers, and a confirm button COBU that is pressed to confirm the contents of the area.

[0040] The period selection buttons PCBU include a day selection button, a week selection button, a two-week selection button, and a month selection button. By selecting any of the buttons, a shift management screen for a specified day, a shift management screen for a specified week, a shift management screen for a specified two-week period, or a shift management screen for a specified month is displayed. This allows the employee EM to display a shift schedule within the range desired. In FIG. 4, as an example, by pressing the week selection button, a shift schedule for one week (December 24th to December 30th) is displayed.

[0041] The display selection box DSBO includes a box for displaying confirmed shifts, a box for displaying estimated labor costs, a box for displaying working hours, a box for displaying the number of people on a shift, a box for displaying the desired fulfillment rate, a box for displaying the number of people required, a box for displaying help, and a box for displaying icons and memos. In Figure 4, as an example, the box for displaying confirmed shifts, the box for displaying estimated labor costs, the box for displaying working hours, the box for displaying the number of people on a shift, the box for displaying the desired fulfillment rate, and the box for displaying the number of people required are checked.

[0042] The shift summary information SSI associates, for each day of the period selected by the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the number of shift staff, and information indicating the number of staff shortages. In Fig. 4, as an example, for each day of one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the number of shift staff, and information indicating the number of staff shortages are associated and displayed.

[0043] The shift display area SDA associates, for the period selected with the period selection button PCBU, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating confirmed shifts for each regular part-time worker RPT. In FIG. 4, as an example, for one week, information indicating estimated labor costs (excluding transportation costs), information indicating working hours, information indicating the rate of preference fulfillment, and information indicating confirmed shifts are associated for each regular part-time worker RPT. Furthermore, in the shift display area SDA, shift slots for dates with a shortage of staff are highlighted, and the number of staff shortages is displayed in the area surrounded by the shift slots for dates with a shortage of staff.

[0044] The desired shift information sent by terminal device 10 using the messenger application is received by the messenger application of shift management server 100. Communication unit 22 receives desired shift confirmation information sent by shift management server 100 when the desired shift is confirmed. Image processing unit 26 acquires the desired shift confirmation information from communication unit 22 and displays a desired shift confirmation information screen on display unit 29 based on the acquired desired shift confirmation information. 5 is a diagram showing an example of a desired shift confirmation screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The desired shift confirmation screen includes shift confirmation information SCI. The shift confirmation information SCI includes one or more pieces of information indicating that a shift has been confirmed for each desired shift date, day of the week, shift pattern, start date and time, and end date and time. The shift management server 100 updates the shift management screen based on the shift confirmation information.

[0045] When the employee EM presses the regular part-time worker recruitment area RPRA on the shift management screen, the operation unit 28 accepts the operation. The creation unit 24 creates a regular part-time worker recruitment request including the user ID and information indicating the regular part-time worker recruitment based on the operation accepted by the operation unit 28, and transmits the created regular part-time worker recruitment request from the communication unit 22 to the shift management server 100. The regular part-time worker recruitment process starts.

[0046] In response to the regular part-time job recruitment request, the regular part-time job recruitment screen information transmitted by the shift management server 100 is received by the communication unit 22. The image processing unit 26 acquires the regular part-time job recruitment screen information from the communication unit 22, and causes the display unit 29 to display the regular part-time job recruitment screen based on the acquired regular part-time job recruitment screen information.

[0047] FIG. 6 is a diagram showing an example of a regular part-time worker recruitment screen for the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the regular part-time worker recruitment screen includes a recruitment information input area RIIA and a create button CBU that is pressed when creating recruitment information. The recruitment information input area RIIA includes a box for inputting information indicating a group name, a box for inputting information indicating a date, radio buttons for inputting information indicating the recruitment details, a box for inputting information indicating working hours, a box for inputting information indicating break times, a box for inputting information indicating salary, and a box for inputting an estimated payment amount. Of these, the information indicating the recruitment details, the information indicating working hours, the information indicating break times, and the information indicating salary are required fields.

[0048] The radio buttons for entering information indicating the recruitment details include a radio button that is pressed when creating a new job and a radio button that is pressed when selecting from previously created details. When employee EM presses the radio button that is pressed when selecting from previously created details, the previously created details are displayed. Employee EM can select from among them. When the employee EM presses the create button CBU on the regular part-time job recruitment screen, the operation unit 28 accepts the operation. The creation unit 24 creates regular part-time job recruitment information including the user ID and the regular part-time job recruitment information entered in the recruitment information input area RIIA based on the operation accepted by the operation unit 28, and transmits the created regular part-time job recruitment information from the communication unit 22 to the shift management server 100. This completes the regular part-time job recruitment process.

[0049] When employee EM presses the one-time part-time job recruitment area PRA on the shift management screen, operation unit 28 accepts the operation. Based on the operation accepted by operation unit 28, creation unit 24 creates a one-time part-time job recruitment request including the user ID and information indicating the one-time part-time job recruitment, and transmits the created one-time part-time job recruitment request from communication unit 22 to shift management server 100. The one-time part-time job recruitment process starts.

[0050] In response to the one-time part-time job recruitment request, the one-time part-time job recruitment screen information sent by the shift management server 100 is received by the communication unit 22. The image processing unit 26 acquires the one-time part-time job recruitment screen information from the communication unit 22, and causes the display unit 29 to display the one-time part-time job recruitment screen based on the acquired one-time part-time job recruitment screen information.

[0051] FIG. 7 is a diagram showing an example of a one-off part-time job recruitment screen of the shift management support service provided by the shift management support system 1 according to this embodiment. The example of the one-off part-time job recruitment screen includes a recruitment information input area RIIA and a create button CBU that is pressed when creating recruitment information. The recruitment information input area RIIA includes a box for inputting information indicating a group name, a box for inputting information indicating a date, radio buttons for inputting information indicating the recruitment details, a box for inputting information indicating working hours, a box for inputting information indicating break times, a box for inputting information indicating salary, and a box for inputting an estimated payment amount. Of these, the information indicating the date, the information indicating the recruitment details, the information indicating working hours, the information indicating break times, and the information indicating salary are required fields.

[0052] The radio buttons for entering information indicating the recruitment details include a radio button that is pressed when creating a new job and a radio button that is pressed when selecting from previously created details. When employee EM presses the radio button that is pressed when selecting from previously created details, the previously created details are displayed. Employee EM can select from among them. Furthermore, among the multiple items included in the recruitment information input area RIIA, the contents of items that overlap with the multiple items included in the recruitment information input area of ​​the regular part-time job recruitment information (Figure 6) created when recruiting regular part-time workers are reflected. Employee EM can check the reflected items and modify them as necessary. This saves employee EM the trouble of having to enter all of the multiple items included in the recruitment information input area RIIA of the one-time part-time job recruitment information every time they recruit a one-time part-time worker.

[0053] When employee EM presses the create button CBU on the one-time part-time job recruitment screen, the operation unit 28 accepts the operation. The creation unit 24 creates one-time part-time job recruitment information including the user ID and the one-time part-time job recruitment information entered in the recruitment information input area RIIA based on the operation accepted by the operation unit 28, and transmits the created one-time part-time job recruitment information from the communication unit 22 to the shift management server 100. For example, one-time part-time job recruitment screens may be prepared for the number of employees who are short of staff. In this case, employee EM enters the number of employees who are short of staff in succession and presses the create button CBU. This completes the one-time part-time job recruitment process.

[0054] After the recruitment information for one-off part-time work is sent and the one-off part-time work is hired, if employee EM performs an operation to access the shift management service, operation unit 28 accepts the operation. Based on the operation accepted by operation unit 28, creation unit 24 creates an access request to the shift management service and sends the created access request from communication unit 22 to shift management server 200.

[0055] The access response sent by the shift management server 100 in response to the access request is received by the communication unit 22. The image processing unit 26 acquires the access response from the communication unit 22, and causes the display unit 29 to display a shift management screen of the shift management service based on the acquired access response.

[0056] Figure 8 is a diagram showing an example of a shift management screen of the shift management support service provided by the shift management support system 1 according to this embodiment. Compared to Figure 4, because a one-off part-time worker has been hired, all information indicating staff shortages in the shift summary information SSI has become 0 (zero), and there are no dates with a shortage of staff in the shift display area SDA. With no dates with a shortage of staff, none of the shift slots are highlighted, and the number of shortages displayed in the area surrounded by the shift slots and the number of registered job seekers who meet the recruiting staff conditions among the shortages have been erased.

[0057] The creation unit 24, the image processing unit 26, and the operation unit 28 are realized by, for example, a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 25. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0058] (Shift management server 100) The shift management server 100 includes a communication unit 102, a reception unit 104, a derivation unit 105, a shift creation unit 106-1, a job information creation unit 106-2, an acquisition unit 107, and a memory unit 115. The communication unit 102 is realized by a communication module. The communication unit 102 communicates with an external communication device via a network NW. The communication unit 102 communicates using a communication method such as a wired LAN. The communication unit 102 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark). The storage unit 115 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information. The storage unit 115 stores a shift management service program.

[0059] The communication unit 102 receives the access request sent by the terminal device 10. The access process is started. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The shift creation unit 106-1 acquires the access request from the reception unit 104 and creates an access response for displaying a part-time job schedule management screen (FIG. 3A) on the terminal device 10 based on the acquired access request. The shift creation unit 106-1 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0060] The communication unit 102 receives the shift addition request sent by the terminal device 10. The shift addition process is started. The reception unit 104 acquires the shift addition request from the communication unit 102 and accepts the acquired shift addition request. The shift creation unit 106-1 acquires the shift addition request from the reception unit 104, acquires the user ID and information indicating a request to add a shift included in the acquired shift addition request, and creates shift addition screen information for displaying an add shift screen ( FIG. 3B ) on the terminal device 10 based on the acquired user ID and information indicating a request to add a shift. The shift creation unit 106-1 transmits the created shift addition screen information from the communication unit 102 to the terminal device 10.

[0061] The communication unit 102 receives the desired shift information sent by the terminal device 10. The reception unit 104 acquires the desired shift information from the communication unit 102 and accepts the acquired desired shift information. The shift creation unit 106-1 acquires the desired shift information from the reception unit 104 and creates a shift management screen (FIG. 4) for the regular part-time worker RPT based on the information included in the acquired desired shift information.

[0062] Specifically, the shift creation unit 106-1 determines whether it is possible to assign the regular part-time worker RPT to multiple boxes displaying dates included in the shift management screen, based on information indicating the target period, the date of the desired shift, the day of the week, the shift pattern, the start date and time, and the end date and time included in the desired shift information. If the shift creation unit 106-1 determines that the desired shift is possible, it confirms the desired shift. If the desired shift is confirmed, the shift creation unit 106-1 launches a messenger application. The shift creation unit 106 sends desired shift confirmation information indicating that the desired shift has been confirmed to the terminal device 10 via the launched messenger application. If the shift creation unit 106-1 determines that the desired shift is not possible, it may notify the terminal device 10 that the assignment is not possible via the messenger application. This completes the shift addition process.

[0063] The communication unit 102 receives the access request sent by the terminal device 20. The access process is started. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The creation unit 108 acquires the access request from the reception unit 104 and creates an access response for displaying the shift management screen (FIG. 4) on the terminal device 20 based on the acquired access request. The creation unit 108 transmits the created access response from the communication unit 102 to the terminal device 10. This completes the access process.

[0064] When the desired shift is confirmed, the shift creation unit 106-1 starts a messenger application. The shift creation unit 106 sends desired shift confirmation information indicating that the desired shift has been confirmed to the terminal device 20 via the started messenger application.

[0065] The derivation unit 105 acquires a shift management screen from the shift creation unit 106-1. The understaffing derivation process is started. The derivation unit 105 also acquires information indicating the results of past shifts. For example, the memory unit 115 may store information indicating the shift results, and the derivation unit 105 may acquire information indicating the results of past shifts from the memory unit 115. The derivation unit 105 also derives dates when there are insufficient staff and the number of staff that are insufficient from the acquired shift based on the acquired information indicating the results of past shifts. The derivation unit 105 reflects the derived dates when there are insufficient staff and the number of staff that are insufficient on the shift management screen. This completes the understaffing derivation process.

[0066] The regular part-time worker recruitment request sent by terminal device 20 is received by communication unit 102. The regular part-time worker recruitment process is started. Job information creation unit 106-2 acquires the regular part-time worker recruitment request from communication unit 102, and creates regular part-time worker recruitment screen information for displaying a regular part-time worker recruitment screen (FIG. 6) on terminal device 20 based on the acquired regular part-time worker recruitment request. Job information creation unit 106-2 transmits the created regular part-time worker recruitment screen information from communication unit 102 to terminal device 20.

[0067] The regular part-time job recruitment information sent by the terminal device 20 in response to the regular part-time job recruitment screen information is received by the communication unit 102. The job information creation unit 106-2 acquires the regular part-time job recruitment information from the communication unit 102, and transmits the acquired regular part-time job recruitment information from the communication unit 102 to a predetermined job site, for example, a staff recruitment service recommended by the job management server 200. This completes the regular part-time job recruitment process.

[0068] When a regular part-time worker is hired based on the regular part-time worker recruitment information, the acquisition unit 107 acquires information indicating the work schedule of the hired regular part-time worker. The shift creation unit 106-1 acquires the information indicating the work schedule of the regular part-time worker from the acquisition unit 107, and reflects the acquired information indicating the work schedule of the regular part-time worker on the shift management screen.

[0069] The one-off part-time job recruitment request sent by the terminal device 20 is received by the communication unit 102. The one-off part-time job recruitment process is started. The job information creation unit 106-2 acquires the one-off part-time job hiring request from the communication unit 102, and creates one-off part-time job recruitment screen information for displaying a one-off part-time job recruitment screen (FIG. 7) on the terminal device 20 based on the acquired one-off part-time job hiring request. The job information creation unit 106-2 transmits the created one-off part-time job recruitment screen information from the communication unit 102 to the terminal device 20.

[0070] The one-off part-time job recruitment information sent by the terminal device 20 in response to the one-off part-time job recruitment screen information is received by the communication unit 102. The job information creation unit 106-2 acquires the one-off part-time job recruitment information from the communication unit 102, and transmits the acquired one-off part-time job recruitment information from the communication unit 102 to a predetermined job recruitment site, for example, a one-off staff recruitment service recommended by the job management server 200. This completes the one-off part-time job recruitment process.

[0071] When a one-time part-time worker is hired based on the one-time part-time job recruitment information, the acquisition unit 107 acquires information indicating the work schedule of the hired one-time part-time worker. The shift creation unit 106-1 acquires the information indicating the work schedule of the one-time part-time worker from the acquisition unit 107, and reflects the acquired information indicating the work schedule of the one-time part-time worker on the shift management screen.

[0072] The communication unit 102 receives the access request transmitted by the terminal device 20. The reception unit 104 acquires the access request from the communication unit 102 and accepts the acquired access request. The shift creation unit 106-1 acquires the access request from the reception unit 104 and creates an access response for displaying a shift management screen (FIG. 8) on the terminal device 20 based on the acquired access request. The shift creation unit 106-1 transmits the created access response from the communication unit 102 to the terminal device 10.

[0073] The reception unit 104, derivation unit 105, shift creation unit 106-1, job information creation unit 106-2, and acquisition unit 107 are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the memory unit 110.

[0074] Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device. Returning to Figure 2, we will continue with the explanation.

[0075] (Operation of shift management support system 1) FIG. 9 is a flow chart showing an example of the operation of the shift management support system 1 according to this embodiment. (Step S1-1) An access process is performed between the terminal device 10 and the shift management server 100. (Step S2-1) A shift addition process is performed between the terminal device 10 and the shift management server 100.

[0076] (Step S3-1) An access process is performed between the terminal device 20 and the shift management server 100. (Step S4-1) In the shift management server 100, a process for deriving the number of staff shortages is performed. (Step S5-1) A regular part-time job recruitment process is carried out between the terminal device 20, the shift management server 100, the job offer management server 200, and the recruitment management server 300. (Step S6-1) A one-off part-time job recruitment process is performed between the terminal device 20, the shift management server 100, the job vacancy management server 200, and the recruitment management server 300. Here, the one-off part-time job recruitment process may be performed during the time until a regular part-time RPT is hired, or when there is a shortage of staff during normal shift management.

[0077] In the above-described embodiment, the case where there is one terminal device 20 has been described, but the present invention is not limited to this example. For example, there may be a plurality of terminal devices 20. In the above-described embodiment, the shift management system 1 includes the shift management server 100, the job vacancy management server 200, and the hiring management server 300, but is not limited to this example. For example, the functions of the shift management server 100, the job vacancy management server 200, and the hiring management server 300 may be realized by one or two devices, or may be realized by four or more devices. The functions of the shift management server 100 may also be realized by two or more devices. In the above-described embodiment, the job information creation unit 106-1 in the terminal device 20 may display a confirmation screen for the one-time part-time job recruitment screen when the employee EM presses the Create button CBU on the one-time part-time job recruitment screen. On the confirmation screen for the one-time part-time job recruitment screen, boxes that have been modified may be displayed differently from other boxes. For example, the box may have a bold frame to indicate that it has been modified, or the input content of the box may be displayed in a different color. In this case, when the employee EM presses the Create button CBU on the confirmation screen for the one-time part-time job recruitment screen, the creation unit 24 creates one-time part-time job recruitment information including the user ID and the one-time part-time job recruitment information entered in the recruitment information input area RIIA, and transmits the created one-time part-time job recruitment information from the communication unit 22 to the shift management server 100.

[0078] The effects of this embodiment will be described. The shift management support system 1 of this embodiment includes a job information creation unit 106-2 that serves as a creation unit that creates regular part-time job recruitment information as first job information for recruiting regular part-time workers who work regular shifts, and a reception unit 104 that receives a job information creation request to create one-off part-time job recruitment information as second job information for recruiting one-off part-time workers who work on any schedule. Based on the job information creation request received by the reception unit 102, the job information creation unit 106-2 creates second job information that reflects the content of the first job information.

[0079] By configuring in this manner, the shift management support system 1 can create second job information that reflects the contents of the first job information, thereby eliminating the need to enter all of the multiple items included in the recruitment information input area RIIA of the second job information each time a one-time part-time job is recruited.

[0080] In the shift management support system 1, the reception unit 104 receives information indicating the dates for recruiting one-off part-time workers, and the job information creation unit 106-2, which serves as a creation unit, creates second job information that reflects the information indicating the dates for recruiting one-off part-time workers received by the reception unit 104.

[0081] By configuring in this manner, the shift management support system 1 can create second job information that does not reflect the dates for recruiting one-off part-time jobs that cannot be reflected in the content of the first job information. For example, a box for inputting the dates for recruiting one-off part-time jobs is left blank. Compared to creating second job information that reflects the contents of the most recently created first job information, for example, the dates for recruiting one-off part-time jobs are left blank, making it possible to recognize them as items that should be input. This allows the user to reliably input the dates for recruiting one-off part-time jobs.

[0082] In the shift management server 100, the reception unit 104 receives information indicating the content of corrections to the second job information. The job information creation unit 106-2 as a creation unit creates second job information that reflects the information indicating the content of corrections to the second job information received by the reception unit 104.

[0083] By configuring in this manner, the shift management support system 1 can create second job information that reflects information indicating the corrections to the second job information, thereby correcting the content of the first job information that was reflected in the second job information.

[0084] The shift management server 100 further includes a communication unit 102 as an output unit that publishes the second job information created by the job information creation unit 106-2 as a creation unit. By configuring in this way, it is possible to recruit one-off part-time workers.

[0085] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention. For example, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer device and executed. Note that the term "computer device" may include hardware such as an OS and peripheral devices.

[0086] In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer device. Furthermore, the term "computer-readable recording medium" also includes a storage medium that stores a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) inside a computer device that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0087] The program may be transmitted from a computer device storing the program in a storage device or the like to another computer device via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be for realizing part of the above-mentioned functions. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer device, that is, a so-called differential file (differential program). [Explanation of symbols]

[0088] 1...shift management support system, 10-1 to 10-n, 10...terminal device, 12...communication unit, 14...creation unit, 15...storage unit, 16...image processing unit, 18...operation unit, 19...display unit, 20...terminal device, 22...communication unit, 24...creation unit, 25...storage unit, 26...image processing unit, 28...operation unit, 29...display unit, 100...shift management server, 102...communication unit, 104...reception unit, 105...derivation unit, 106-1...shift creation unit, 106-2...job information creation unit, 107...acquisition unit, 115...storage unit, 200...job management server, 300...recruitment management server

Claims

1. a creation unit that creates first job information for recruiting regular part-time workers who will work regular shifts; a reception unit that receives a job information creation request to create second job information for recruiting one-off part-time workers who work on any schedule; Equipped with A shift management support system in which the creation unit creates second job information that reflects the contents of the first job information based on the job information creation request received by the reception unit.

2. The reception unit receives information indicating a date for recruiting the one-off part-time job, The shift management support system according to claim 1 , wherein the creation unit creates second job information that reflects the information indicating a date for recruiting the one-off part-time job accepted by the acceptance unit.

3. The receiving unit receives information indicating the correction content of the second job information, The shift management support system according to claim 1, wherein the creation unit creates second job information that reflects the information indicating the correction content of the second job information received by the reception unit.

4. The shift management support system according to claim 1 , further comprising an output unit that publishes the second job information created by the creation unit.

5. A shift management support method executed by a computer of a shift management server, creating first job information for recruiting regular part-time workers who will work regularly; receiving a job information creation request for creating second job information for recruiting one-off part-time workers who work on any schedule; creating second job information that reflects the content of the first job information based on the job information creation request received in the receiving step; A shift management support method comprising:

6. On the shift management server computer, creating first job information for recruiting regular part-time workers who will work regularly; receiving a job information creation request for creating second job information for recruiting one-off part-time workers who work on any schedule; creating second job information that reflects the content of the first job information based on the job information creation request received in the receiving step; A program that executes.

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