Method and system for self-service room reservation based on mobile devices

Abstract

The invention discloses a self-service room reservation method and system based on a mobile device. The method comprises the following steps that a room reservation terminal of the mobile device displays the positions of all hotels or guesthouses or apartments or rental house hosting centers having unoccupied rooms according to needs of a client in a map mode; after the client selects the needed hotel or the guesthouse or apartment or rental house hosting center on the map, selects a room and accommodation time and fills in client information, the room reservation terminal uploads the information to a room reservation server; the room reservation server extracts identity information and uploads the identity information to a public security system; the public security system verifies the identity information, judges whether the identity information is correct or not and feeds a verification result back to the room reservation server, and if the identity information is correct, the room reservation terminal reminds the client to carry out payment operation; if the identity information is incorrect, the client needs to submit the identity information again. According to the self-service room reservation method and system based on the mobile device, the client can reserve the room, rent the room and check in through self-service completely, reception services are avoided, the information is verified through the public security system, safety and high efficiency are achieved, and management is convenient.

Description

technical field

[0001] The invention relates to a room reservation method and system, in particular to a mobile device-based self-service room reservation method and system, belonging to the field of hotel, guesthouse, apartment and other room reservation. Background technique

[0002] At present, the general process for people to stay in a hotel is that the guest goes to the front desk of the hotel with their ID card, and the front desk service staff registers the guest's identity information, and the service staff uploads the information to the hotel industry security management information system stipulated by the public security for filing. After depositing the key card, the front desk service staff will hand over the key card to the guest, and the guest will check in to the corresponding room by himself or by the service staff. The whole process is basically manual intervention; or guests log in to the hotel's service website, or call the hotel's reservation phone, book...

Examples

Embodiment 1

[0074] Such as figure 1 As shown, the self-service room reservation system in this embodiment includes a mobile device, an activation terminal, a two-dimensional code door lock device, a room reservation server, a public security system, and a UnionPay system. The mobile device, an activation terminal, a two-dimensional code door lock device, and a public security system , UnionPay system are respectively connected with the room reservation server; among them:

[0075] The mobile device can download the room reservation terminal program for installation, and can also open the room reservation terminal through wap mode, and the functions that can be realized are as follows:

[0076] 1) The room reservation terminal displays the location of the hotel, guesthouse, apartment or rental house hosting center in the form of a map, as well as the vacant rooms of each hotel, hotel, apartment or rental house hosting center;

[0077] 2) The room reservation terminal uploads the housing i...

Embodiment 2

[0106] The structure of the self-service room reservation system of this embodiment is exactly the same as that of Embodiment 1, but the difference is:

[0107] The function 4) of the mobile device is: after the customer's payment is successful, the customer is not asked about the selected two-dimensional code type, but directly receives the unactivated door lock two-dimensional code sent by the reservation server;

[0108] After the customer's payment is successful, the room reservation server will directly generate order information and associate the customer's identity, and generate an unactivated door lock QR code at the same time, send the unactivated door lock QR code to the mobile device, and upload it according to the activation terminal. Activate the QR code with the associated information of the profile photo, identity information, and order information, and update the activated door lock QR code information to the QR code door lock device in the room booked by the cu...

Embodiment 3

[0121] The difference between this embodiment and embodiment 1 or 2 is: as Figure 4 As shown, the self-service room reservation system may also include a management terminal for management needs, and the management terminal is connected to the room reservation server; wherein:

[0122]For hotels, guesthouses and apartments, the management terminal is set at the front desk of hotels, guesthouses and apartments, and is used to manage order information, check-in customer information, renewal operations, customer consumption and alarm operations. For example, order information can be queried, canceled or Correction, the consumption situation of customers includes the situation of consumption by using QR codes. Using QR codes for consumption means that scanning QR codes can be used to book and consume hotel services, renew rooms for customers, and manage all QR code door lock devices. After the two-dimensional code door lock device judges that the two-dimensional code of the door ...

technical field

[0001] The invention relates to a room reservation method and system, in particular to a mobile device-based self-service room reservation method and system, belonging to the field of hotel, guesthouse, apartment and other room reservation. Background technique

[0002] At present, the general process for people to stay in a hotel is that the guest goes to the front desk of the hotel with their ID card, and the front desk service staff registers the guest's identity information, and the service staff uploads the information to the hotel industry security management information system stipulated by the public security for filing. After depositing the key card, the front desk service staff will hand over the key card to the guest, and the guest will check in to the corresponding room by himself or by the service staff. The whole process is basically manual intervention; or guests log in to the hotel's service website, or call the hotel's reservation phone, book...

Examples

Embodiment 1

[0074] Such as figure 1 As shown, the self-service room reservation system in this embodiment includes a mobile device, an activation terminal, a two-dimensional code door lock device, a room reservation server, a public security system, and a UnionPay system. The mobile device, an activation terminal, a two-dimensional code door lock device, and a public security system , UnionPay system are respectively connected with the room reservation server; among them:

[0075] The mobile device can download the room reservation terminal program for installation, and can also open the room reservation terminal through wap mode, and the functions that can be realized are as follows:

[0076] 1) The room reservation terminal displays the location of the hotel, guesthouse, apartment or rental house hosting center in the form of a map, as well as the vacant rooms of each hotel, hotel, apartment or rental house hosting center;

[0077] 2) The room reservation terminal uploads the housing i...

Embodiment 2

[0106] The structure of the self-service room reservation system of this embodiment is exactly the same as that of Embodiment 1, but the difference is:

[0107] The function 4) of the mobile device is: after the customer's payment is successful, the customer is not asked about the selected two-dimensional code type, but directly receives the unactivated door lock two-dimensional code sent by the reservation server;

[0108] After the customer's payment is successful, the room reservation server will directly generate order information and associate the customer's identity, and generate an unactivated door lock QR code at the same time, send the unactivated door lock QR code to the mobile device, and upload it according to the activation terminal. Activate the QR code with the associated information of the profile photo, identity information, and order information, and update the activated door lock QR code information to the QR code door lock device in the room booked by the cu...

Embodiment 3

[0121] The difference between this embodiment and embodiment 1 or 2 is: as Figure 4 As shown, the self-service room reservation system may also include a management terminal for management needs, and the management terminal is connected to the room reservation server; wherein:

[0122]For hotels, guesthouses and apartments, the management terminal is set at the front desk of hotels, guesthouses and apartments, and is used to manage order information, check-in customer information, renewal operations, customer consumption and alarm operations. For example, order information can be queried, canceled or Correction, the consumption situation of customers includes the situation of consumption by using QR codes. Using QR codes for consumption means that scanning QR codes can be used to book and consume hotel services, renew rooms for customers, and manage all QR code door lock devices. After the two-dimensional code door lock device judges that the two-dimensional code of the door ...

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