19630results about How to "Good choice" patented technology

A method for associating related electronic messages in computer storage. A first transportable application is created and stored. User input requesting creation of a link from the first transportable application to another transportable application is received. User input that selects a second transportable application from among a plurality of previously created transportable applications is received. A link from the first transportable application to the second transportable application is created and stored. As a result, transportable application may be inter-related in complex message webs. The message webs may also be inter-related in message web rings. Links may be generated manually or automatically, based on context, workflow processes, or other known relationships among applications. Recipient lists and data may propagate among fields of linked transportable applications, directly or according to abstract business rules. Further, multiple-part electronic messages are disclosed. A graphical user interface of an electronic messaging system displays a message in the form of one or more header portions and one or more body portions. Each of the body portions has a selection region. While one body portion is visible at a given time, all the selection regions are continuously visible in the user interface to facilitate selection of any of the body portions at a particular time. Selecting a selection region of a non-displayed body portion causes a server to generate a refreshed user interface that includes the entirety of the selected body portion, and that hides the previously viewed body portion. As a result, a large amount of associated information may be combined in a single message in a way that is clearly organized and easily accessible.

A system and process that provides an on-line, interactive, and fully integrated benefit-driven value exchange and settlement program that monitors, evaluates, and manages economic and personal benefits and executes functions to produce and acquire the maximum or preferred benefit items for users by guiding and automating appropriate payment and settlement actions. The present invention finds useful patterns in data; produces conclusions based on rules and experience; responds to environmental changes with or without human intervention; and, may evolve through selecting the best results from random mutations all of which are intended to maximise user value.

A method and system for selecting an agent to service a contact at a contact center accounts for the state of the contact center and for individual agent proficiency and performance. A software-implemented method includes an algorithm that adjusts the agent-selection process according to variations in state such as fluctuating call volume. When two or more metrics describe distinct aspects of an agent's performance and both aspects are relevant to agent selection, the algorithm can weigh each according to relative importance to the center's operational effectiveness. The present invention couples to the information infrastructure of a computer-based contact center and interfaces with the components of the center that acquire and maintain information pertinent to the agent-selection process. This connectivity delivers real-time information to the software algorithms and thereby facilitates rapid response to changing conditions.

An apparatus and methods advantageously select content items for dynamically-generated web pages in an intelligent and virtually autonomous manner. This permits the operator of the web site to rapidly identify and respond to trends, thereby advantageously updating the web site relatively quickly and efficiently without or with less time consuming and expensive manual labor. User interaction for a plurality of users with the web site is collected in a database. For various content items, the database is mined to extract relationships between probability and references of select attributes in probability models. When a new web page is requested, attributes, which can include attributes associated with a user, are used as references to the applicable probability models of selected content items, combined with value weighting to generate expected values, and selected for use in the web page at least partially based on the expected values.

A method and system for selecting an agent to service a contact at a contact center accounts for the state of the contact center and for individual agent proficiency and performance. A software-implemented method includes an algorithm that adjusts the agent-selection process according to variations in state such as fluctuating call volume. When two or more metrics describe distinct aspects of an agent's performance and both aspects are relevant to agent selection, the algorithm can weigh each according to relative importance to the center's operational effectiveness. The present invention couples to the information infrastructure of a computer-based contact center and interfaces with the components of the center that acquire and maintain information pertinent to the agent-selection process. This connectivity delivers real-time information to the software algorithms and thereby facilitates rapid response to changing conditions.

Window units, for example insulating glass units (IGU's), that have at least two panes, each pane having an electrochromic device thereon, are described. Two optical state devices on each pane of a dual-pane window unit provide window units having four optical states. Window units described allow the end user a greater choice of how much light is transmitted through the electrochromic window. Also, by using two or more window panes, each with its own electrochromic device, registered in a window unit, visual defects in any of the individual devices are negated by virtue of the extremely small likelihood that any of the visual defects will align perfectly and thus be observable to the user.

A handheld electronic device includes a reduced QWERTY keyboard and is enabled with disambiguation software. The device provides output in the form of a default output and a number of variants. The output is based largely upon the frequency, i.e., the likelihood that a user intended a particular output, but various features of the device provide additional variants that are not based solely on frequency and rather are provided by various logic structures resident on the device. The device enables editing during text entry and also provides a learning function that allows the disambiguation function to adapt to provide a customized experience for the user. The disambiguation function can be selectively disabled and an alternate keystroke interpretation system provided. Additionally, the device can facilitate the selection of variants by displaying a graphic of a special <NEXT> key of the keypad that enables a user to progressively select variants generally without changing the position of the user's hands on the device. If a field into which text is being entered is determined to be a special input field, a disambiguated result can be sought first from a predetermined data source prior to seeking results from other data sources on the device.

A medication dispensing apparatus that provides a mechanical advantage. During dose preparing, a nut rotating element (410) and a screw element (368) are in a first axial arrangement such that a screwing motion of the nut rotating element and screw element relative to the apparatus housing that moves the elements a first axial distance from a home position screws a nut (364) along a drive member threaded shaft (362) a second axial distance different than the first axial distance. During dose dispensing, the nut rotating element and the screw element are in a second axial arrangement, whereby a screwing motion of the screw element relative to the housing back toward the home position advances a plunger (366) in the distal direction to axially advance the nut and thereby the drive member and a fluid container piston to dispense medicine.

Improved techniques for modifying a playback rate of an audio item (e.g., an audio stream) are disclosed. As a result, the audio item can be played back faster or slower than normal. The improved techniques are resource efficient and well suited for audio items containing speech. The resource efficiency of the improved techniques make them well suited for use with portable media devices, such as portable media players.

A system for synchronizing data for use in a navigation comprises a computing device and a vehicle onboard computer system. The computing device comprises an associated communication subsystem adapted for wireless communications, a user interface permitting entry of address data, and memory adapted to store the address data. The onboard computer comprises a communication subsystem for wireless communications with the computing device, memory to locally store address data, and a navigation system having a user interface that allows for selection of stored address data. The navigation system calculates a route based upon the selected address, displays the route on the user interface, and synchronizes address data using an information synchronization protocol. Changes or additions to the address data in the computing device are synchronized with local address data of the onboard computer, facilitating selection of addresses for route calculation.

Improved techniques for modifying a playback rate of an audio item (e.g., an audio stream) are disclosed. As a result, the audio item can be played back faster or slower than normal. The improved techniques are resource efficient and well suited for audio items containing speech. The resource efficiency of the improved techniques make them well suited for use with portable media devices, such as portable media players.

Provided are methods, systems, devices, and computer programs enabling the measurement of various objects using imaging. The disclosed inventions are adaptable to mobile devices such as smartphones, allowing a range of unique measurements to be conveniently made, including length, area, distance, velocity, and height. The methods, systems, devices, and computer programs disclosed herein include the novel application of image-based measurement in medical, research, and other contexts.

Improved techniques for presenting sound effects at a portable media device are disclosed. The sound effects can be output as audio sounds to an internal speaker, an external speaker, or both. In addition, the audio sounds for the sound effects can be output together with other audio sounds pertaining to media assets (e.g., audio tracks being played). In one embodiment, the sound effects can serve to provide auditory feedback to a user of the portable media device. A user interface can facilitate a user's selection of sound effect usages, types or characteristics.

Ultrasound contrast agents are used to enhance imaging and facilitate HIFU therapy in four different ways. A contrast agent is used: (1) before therapy to locate specific vascular structures for treatment; (2) to determine the focal point of a HIFU therapy transducer while the HIFU therapy transducer is operated at a relatively low power level, so that non-target tissue is not damaged as the HIFU is transducer is properly focused at the target location; (3) to provide a positive feedback mechanism by causing cavitation that generates heat, reducing the level of HIFU energy administered for therapy compared to that required when a contrast agent is not used; and, (4) to shield non-target tissue from damage, by blocking the HIFU energy. Various combinations of these techniques can also be employed in a single therapeutic implementation.

A method and apparatus for etching of a substrate comprising both a polysilicon layer and an overlying tungsten layer. The method comprises etching the tungsten layer in a chamber using a plasma formed from a gas mixture comprising a fluorinated gas (such as CF4, NF3, SF6, and the like) and oxygen.