The present invention is a
software product that provides merchants that sell time-slot inventories tools to capitalize on
the Internet revolution. The present invention enables the creation of web-sites for merchants with a built-in web-based reservation booking
system. This offers customers the on-line benefits of access, selection and immediacy in making real-time reservation / appointments over
the Internet. The
software product also simplifies the merchant's booking process by providing a central web-based reservation / appointment
management system that can be used for all bookings, regardless if made by telephone, by a walk-in customer, or by a customer via
the Internet. The
software product also provides the merchant with a powerful direct marketing tool. As a merchant uses the software product, user-customer profiles and
demographics are captured in the
database module, thus creating (in Web jargon) a “
community” of customers specific to the merchant. The merchant is thus empowered, using the mail module, to directly communicate with its customer base, using customer profiles and
demographics to create a highly targeted and effective marketing and promotional ad campaign. The software product also allows the merchant to auction
off time-slot inventory over the Internet. Lastly, the software product enables the creation of Web “super-communities” consisting of the aggregate of all the individual merchant's customer-communities using the software product.