Information filling method, device and electronic equipment

Abstract

The present application discloses an information filling method, device and electronic device, which can be applied to the field of artificial intelligence or the financial field. In the present invention, deduplication operation is performed on the business filling items of multiple target businesses, which can prevent users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Furthermore, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, thereby improving the user's filling efficiency and thus improving the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are adopted to improve the efficiency of information filling and thus improve the business handling efficiency.

Description

Technical Field

[0001] The present invention relates to the field of data processing, and more specifically, to an information filling method, device and electronic equipment. Background Art

[0002] With the continuous improvement of banking services, users can handle more and more services online (such as through mobile banking, micro banking, online banking and other channels).

[0003] When a user handles business online, there is no requirement on the number of businesses the user handles. For example, the user can handle only one business, or can handle at least two businesses consecutively, such as opening an account and transferring money, or reporting a loss and reissuing a business.

[0004] When a user handles at least two services in succession, the user needs to fill in the business information of each service in sequence according to the handling order, which makes the user operation complicated and the business handling efficiency is low. Summary of the invention

[0005] In view of this, the present invention provides an information filling method, device and electronic device to solve the problem that when a user handles at least two services in succession, the user needs to fill in the business information of each business in sequence according to the handling order, which results in complex user operations and low business handling efficiency.

[0006] In order to solve the above technical problems, the present invention adopts the following technical solutions:

[0007] A method for filling in information, comprising:

[0008] Acquire multiple target businesses handled by the user, and acquire business filling items of the target businesses;

[0009] Sorting the business filling items of the target business according to the processing order of the multiple target businesses to obtain sorted business filling items;

[0010] De-duplicate the sorted business filling items to obtain the target business filling items arranged in sequence;

[0011] Adjust the target business filling items arranged in sequence according to the user history filling order corresponding to the multiple target businesses, and display the target business filling items after the order adjustment on the display interface;

[0012] Based on the business handling history information of the user, pre-filling the target business filling item, and obtaining the filling information corresponding to the target business filling item input by the user on the display interface;

[0013] Based on the filling information correction rule corresponding to the target business filling item, a correction operation is performed on the filling information of the target business filling item.

[0014] Optionally, deduplication is performed on the sorted business filling items to obtain sequentially arranged target business filling items, including:

[0015] Standardize the sorted business filling items to obtain target business filling items;

[0016] For a target business filling item, other target business filling items that are located after the target business filling item and are the same as the target business filling item are deleted to obtain sequentially arranged target business filling items.

[0017] Optionally, the target service filling items arranged in sequence are adjusted in sequence according to the user history filling sequence corresponding to the multiple target services, including:

[0018] Determining whether the user has handled the multiple target services;

[0019] If yes, then obtaining a historical filling order when the user fills in the target business filling items of the multiple target businesses;

[0020] Based on the historical filling order, the order of the target business filling items arranged in sequence is adjusted.

[0021] Optionally, adjusting the order of the target business filling items arranged in sequence based on the historical filling order includes:

[0022] Count the number of consecutive fillings of at least two target business filling items;

[0023] When the number of consecutive fillings is greater than a preset number threshold, the at least two target business filling items are regarded as a filling set;

[0024] Among the target business filling items arranged in sequence, the target business filling items belonging to the same filling set are arranged continuously.

[0025] Optionally, based on the filled-in information correction rule corresponding to the target business filled-in item, a correction operation is performed on the filled-in information, including:

[0026] Obtaining a correction rule for the filled-in information corresponding to the target business, and determining whether the filled-in information is correct based on the correction rule for the filled-in information corresponding to the filled-in item of the target business;

[0027] The filling information correction rule is determined based on the format of the target business filling item or based on the historical filling information of the target business filling item.

[0028] An information filling device, comprising:

[0029] A data acquisition module is used to acquire multiple target businesses handled by the user and acquire business filling items of the target businesses;

[0030] A sorting module, used to sort the business filling items of the target business according to the processing order of the multiple target businesses to obtain sorted business filling items;

[0031] A deduplication module is used to perform a deduplication operation on the sorted business filling items to obtain the target business filling items arranged in sequence;

[0032] A sequence adjustment module, used to adjust the target business filling items arranged in sequence according to the user history filling order corresponding to the multiple target businesses, and display the target business filling items after the sequence adjustment on the display interface;

[0033] A data filling module, used to pre-fill the target business filling items based on the business handling history information of the user, and obtain the filling information corresponding to the target business filling items input by the user on the display interface;

[0034] The correction module is used to correct the filled-in information of the target business filled-in item based on the filled-in information correction rule corresponding to the target business filled-in item.

[0035] Optionally, the deduplication module is specifically used for:

[0036] The sorted business filling items are standardized to obtain target business filling items. For a target business filling item, other target business filling items that are located after the target business filling item and are the same as the target business filling item are deleted to obtain sequentially arranged target business filling items.

[0037] Optionally, the sequence adjustment module includes:

[0038] A service determination submodule, used to determine whether the user has handled the multiple target services;

[0039] A sequence acquisition submodule, for acquiring a historical filling sequence when the user fills in the target business filling items of the multiple target businesses;

[0040] The sequence adjustment submodule is used to adjust the sequence of the target business filling items arranged in sequence based on the historical filling sequence.

[0041] Optionally, the sequence adjustment submodule is specifically used for:

[0042] Count the number of consecutive fillings of at least two target business filling items. When the number of consecutive fillings is greater than a preset number threshold, treat the at least two target business filling items as a filling set, and arrange the target business filling items belonging to the same filling set among the sequentially arranged target business filling items consecutively.

[0043] An electronic device comprising: a memory and a processor;

[0044] Wherein, the memory is used to store programs;

[0045] The processor calls the program and is used to execute the above-mentioned information filling method.

[0046] Compared with the prior art, the present invention has the following beneficial effects:

[0047] The present invention provides an information filling method, device and electronic device. In the present invention, the business filling items of multiple target businesses are deduplicated, which can prevent users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Further, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, thereby improving the user's filling efficiency and thus improving the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are used to improve the efficiency of information filling, thereby improving the business handling efficiency. In addition, in the present invention, the filling information corresponding to the target business filling item entered by the user on the display interface is obtained, and the filling information is corrected based on the filling information correction rules corresponding to the target business. Through the present invention, real-time correction of filled-in information is achieved during the process of users filling in information. When the verification fails, the user can make corresponding modifications. Compared with a method of verifying all filled-in information after the information is filled in, and simultaneously displaying the filled-in information that fails the verification so that the user can make modifications, the business processing efficiency can be improved. BRIEF DESCRIPTION OF THE DRAWINGS

[0048] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on the provided drawings without paying creative work.

[0049] Figure 1 A method flow chart of an information filling method provided by an embodiment of the present invention;

[0050] Figure 2 A method flow chart of another information filling method provided by an embodiment of the present invention;

[0051] Figure 3 A method flow chart of another information filling method provided by an embodiment of the present invention;

[0052] Figure 4 A schematic diagram of the structure of an information filling device provided in an embodiment of the present invention. DETAILED DESCRIPTION

[0053] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0054] With the continuous improvement of banking services, users can handle more and more services online (such as through mobile banking, micro banking, online banking and other channels).

[0055] When a user handles business online, there is no requirement on the number of businesses the user handles. For example, the user can handle only one business, or can handle at least two businesses consecutively, such as opening an account and transferring money, or reporting a loss and reissuing a business.

[0056] When a user handles at least two services in succession, the user needs to fill in the business information of each service in sequence according to the handling order, which makes the user operation complicated and the business handling efficiency is low.

[0057] In this regard, an embodiment of the present invention provides an information filling method, device and electronic device. In the present invention, deduplication operation is performed on the business filling items of multiple target businesses, which can prevent users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Further, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, thereby improving the user's filling efficiency and thus improving the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are used to improve the efficiency of information filling, thereby improving the business handling efficiency. In addition, in the present invention, the filling information corresponding to the target business filling item entered by the user on the display interface is obtained, and the filling information is corrected based on the filling information correction rules corresponding to the target business. Through the present invention, real-time correction of filled-in information is achieved during the process of users filling in information. When the verification fails, the user can make corresponding modifications. Compared with a method of verifying all filled-in information after the information is filled in, and simultaneously displaying the filled-in information that fails the verification so that the user can make modifications, the business processing efficiency can be improved.

[0058] It should be noted that the information filling method, device and electronic device provided by the present invention can be used in the field of artificial intelligence or finance. The above is only an example and does not limit the application field of the information filling method, device and electronic device provided by the present invention.

[0059] Based on the above content, an embodiment of the present invention provides an information filling method, and the execution subject of the present invention may be a processor, a server, etc. In this embodiment, it is generally aimed at scenarios where users fill in information online through mobile banking, micro banking, web banking, etc.

[0060] Reference Figure 1 , the information filling methods can include:

[0061] S11. Acquire multiple target businesses handled by the user, and acquire business filling items of the target businesses.

[0062] In this embodiment, the business scenario is a business scenario where a user handles at least two businesses in succession, such as a user opening an account and transferring money, or reporting a loss and reissuing a card, or opening an account, transferring money, and remittance, etc. For a scenario where a user only handles one business, conventional means can be used to handle it.

[0063] Taking the account opening, transfer and remittance business as an example, it can be divided into three target businesses: account opening business, transfer business and remittance business. Users can enter the business processing through voice or intention description on the channel side (such as mobile banking, micro banking, mini program, etc.) and select the business they want to handle.

[0064] Then, the business filling items of each target business are obtained. In this embodiment, the business filling items corresponding to the target business can be obtained by searching the target business in the knowledge base.

[0065] The business filling items in this embodiment refer to the items that the user needs to fill in when handling the business, such as name, contact number, ID number, remittance amount, etc.

[0066] S12: sorting the business filling items of the target business according to the processing sequence of the multiple target businesses to obtain sorted business filling items.

[0067] In this embodiment, when the target business is processed, there is generally a sequence, such as account opening business before transfer business, and account opening business before remittance business. However, there is no clear sequence between transfer business and remittance business, and the sequence can be set by yourself.

[0068] When handling business, it is necessary to sort the business filling items of the target business according to the sequential handling order of multiple target businesses to obtain sorted business filling items.

[0069] Still taking the user handling account opening, transfer and remittance business as an example, since the account opening business is before the transfer business, the account opening business is placed first, and there is no order relationship between the transfer and remittance business. Therefore, the transfer can be done first and then the remittance, or the remittance can be done first and then the transfer. In this embodiment, the transfer is done first and then the remittance is done as an example. Therefore, the business filling items corresponding to the account opening business, the business filling items for the transfer business, and the business filling items for the remittance business should be arranged in order.

[0070] For reporting loss and reissuing services, since bank cards need to be reported lost first and then reissued, the reporting loss should be done first and the reissue should be done later. Therefore, the business filling items for reporting loss should be placed before the business filling items for reissuing services.

[0071] S13, performing a deduplication operation on the sorted business filling items to obtain sequentially arranged target business filling items.

[0072] In actual applications, different businesses may have the same fill-in items, such as name, ID number, etc. When filling in the business form, in order to improve the filling efficiency of the user, these same fill-in items only need to be filled in once.

[0073] However, it should be noted that some of the same fill-in items may have different names, such as the fill-in items of customer name and user name, both of which are used to fill in the name. These fill-in items need to be standardized.

[0074] Specifically, refer to Figure 2 , step S13 may include:

[0075] S21. Standardize the sorted business filling items to obtain target business filling items.

[0076] Specifically, the standardized words corresponding to each business entry can be pre-set, and then the sorted business entry can be modified to the corresponding standardized words to obtain the target business entry. For example, the customer name and user name can be modified to the name, so that the business entry corresponding to the same entry content can be made the same, which is convenient for subsequent deduplication operations.

[0077] S22. For a target business filling item, delete other target business filling items that are located after the target business filling item and are the same as the target business filling item, to obtain sequentially arranged target business filling items.

[0078] In this embodiment, the same target business filling items are deduplicated. When deduplicating, the target business filling item at the front is retained, and the same target business filling items at the back are deleted.

[0079] For example, the positions with sorting numbers 2, 5 and 8 are all the target business filling item of "Name". At this time, the "Name" with sorting number 2 is retained, and the "Name" with sorting numbers 5 and 8 are deleted.

[0080] After deduplication, the remaining target business items are arranged in order according to the sorting sequence number.

[0081] S14, adjusting the target business filling items arranged in sequence according to the user's historical filling sequence corresponding to the multiple target businesses, and displaying the target business filling items after the adjustment in sequence on a display interface.

[0082] In this embodiment, in order to adapt to the user's filling habits, the order of the sequentially arranged target business filling items can be adjusted according to the user's historical filling order. After the adjustment is completed, the target business filling items with adjusted order are displayed on the display interface. This can facilitate users to fill in according to their own habits and improve filling efficiency.

[0083] In actual application, the target service filling items arranged in sequence are adjusted in sequence according to the user history filling sequence corresponding to the multiple target services, including:

[0084] 1) Determine whether the user has handled the multiple target services.

[0085] Specifically, before the current moment, it is determined whether the user has successively handled the above-mentioned multiple target services, such as whether the user has successively handled account opening, transfer and remittance services.

[0086] 2) If yes, then obtain the historical filling order of the target business filling items of the multiple target businesses when the user fills in the target business.

[0087] If the user has handled the above-mentioned multiple target services successively, the user's historical filling order when filling in the target service filling items each time the user handles the above-mentioned multiple target services will be obtained.

[0088] For example, if the user has handled account opening, transfer and remittance services three times in a row, the filling order for each service is obtained. For example, for the first service, the order of target service filling items is ACDEFR, etc., for the second service, the filling order is ACDERF, etc., for the third service, the filling order is ACDRFE, etc. Among them, A, C, D, E, F, and R all represent a target service filling item.

[0089] 3) Based on the historical filling order, the order of the target business filling items arranged in sequence is adjusted.

[0090] Specifically, refer to Figure 3 , based on the historical filling order, adjusting the order of the target business filling items arranged in sequence may include:

[0091] S31. Count the number of consecutive fillings of at least two target business filling items.

[0092] In this embodiment, the number of consecutive filling-in times of at least two target business filling-in items appearing each time may be counted according to the filling-in order each time.

[0093] Taking the above example, you can count the number of times AC is filled in continuously, the number of times CD is filled in continuously, the number of times ER is filled in continuously, the number of times ACD is filled in continuously, the number of times ACDER is filled in continuously, and so on.

[0094] S32: When the number of consecutive fillings is greater than a preset number threshold, the at least two target business filling items are regarded as a filling set.

[0095] Specifically, the preset number threshold can be set by the technician according to the actual application scenario, such as twice, and then at least two target business filling items with a consecutive filling number greater than twice are screened out.

[0096] As mentioned above, the number of consecutive fillings of AC is 3 times, which meets the requirements. The number of consecutive fillings of ACD is 3 times, which also meets the requirements. At this time, since ACD includes AC, in order to avoid duplication, ACD should be regarded as a filling set.

[0097] S33: among the target business filling items arranged in sequence, the target business filling items belonging to the same filling set are arranged continuously.

[0098] Specifically, for the target business filling items arranged in sequence, the target business filling items belonging to the same filling set are placed together in sequence and arranged continuously. When placing together, first determine the target business filling item with the highest ranking in the filling set, and then place the other target business filling items in the filling set immediately after the highest ranking target business filling item.

[0099] The order of the target business filling items arranged in sequence is ABCDEFRG. Since ACD is a filling set, the order should be adjusted to ACDBEFRG.

[0100] It should be noted that if the user has not handled the above-mentioned multiple services in the history, or there are no at least two target business filling items that have been filled in continuously for a number of times greater than the preset threshold, at this time, the semantic distance of each target business filling item can be calculated, and the related target business filling items can be placed together according to the semantic distance, such as placing the bank card opening bank, opening account, and opening contact number together.

[0101] S15. Pre-fill the target business filling items based on the business handling history information of the user, and obtain the filling information corresponding to the target business filling items input by the user in the display interface.

[0102] Specifically, after the display interface displays the target business filling items after the order is adjusted, a user may input filling information of each target business filling item.

[0103] In addition, in order to improve filling efficiency, the target business filling items displayed in this display interface can be pre-filled according to the business handling history information of the user when handling the business in the past.

[0104] Specifically, the customer's transaction details are analyzed according to the customer's business handling history and related transactions, and the target business filling items are pre-filled based on the transaction details and basic information. The user can fill in other items that are not pre-filled.

[0105] In addition, in order to avoid the visual impact of pre-filled items on the user's filling, the remaining items can be returned to the customer in order after filtering the pre-filled items. At this time, the pre-filled items will also be displayed on the interface to allow the user to determine whether the pre-filled items are filled in correctly. If they are incorrect, the user can modify the content of the pre-filled items.

[0106] It should be noted that when users fill in information, the order in which they fill in will be recorded to facilitate subsequent analysis of the user's filling habits.

[0107] S16: Based on the filling information correction rule corresponding to the target business filling item, correct the filling information of the target business filling item.

[0108] In this embodiment, when the user fills in the information, automatic checking and correction can be performed to determine in real time whether the user's filled-in information is correct.

[0109] At this time, the filled-in information correction rule corresponding to the target business is obtained, and based on the filled-in information correction rule corresponding to the target business filled-in item, it is determined whether the filled-in information is correct.

[0110] For example, the account number for transfer is usually 13, 16, 17 or 19 digits. If a user makes a mistake and fills in a 20-digit foreign bank card account number, the user can be strongly reminded to check.

[0111] When making a strong reminder, an input error prompt can be displayed behind the target business item, and the specific error can be pointed out, such as incorrect number of digits filled in, incorrect filling type, etc.

[0112] In this embodiment, the fill-in information correction rule is determined based on the format of the target business fill-in item or based on the historical fill-in information of the target business fill-in item.

[0113] The format in this embodiment can be the format specified by the bank, such as the ID card number needs to be entered in numbers, the ID card number is 18 digits, and the bank card number is 13 digits, 16 digits, 17 digits, or 19 digits.

[0114] In addition, the filling information correction rule can also be determined based on the historical filling information of the target business filling item.

[0115] For example, the above format can also be determined based on all historical filling habits. For example, for ID card numbers, most users fill in 18 digits, so a reminder will be given when the user does not fill in 18 digits.

[0116] In addition, other target business filling items can also be handled similarly. For example, when a company transfers money, the name of the transferee company filled in by the customer is "**** Limited Liability Company". However, through statistics, it is found that when other customers perform similar operations, the name of the transferor company customer is "**** Co., Ltd.". At this time, the customer is reminded and asked to confirm whether the items to be filled in are correct.

[0117] It should be noted that if the content being filled in by the user is highly similar to the content entered in the user's historical business operations during the information filling process, the historical input items with high similarity can be displayed below the target business filling item, and the user can enter information by directly selecting the historical input items.

[0118] After the user has filled in all the target business items and confirmed that there are no problems, click the Submit button to apply for the business. The information will be manually reviewed and the business will be processed for the user after the review is passed.

[0119] In addition, for subsequent business processes, if it is necessary to notify the user, you can call the user through intelligent outbound calls to complete the online operations of the subsequent processes.

[0120] In this embodiment, the business filling items of multiple target businesses are deduplicated, which can avoid users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Further, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, which improves the user's filling efficiency and thus improves the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are used to improve the efficiency of information filling, thereby improving the business handling efficiency. In addition, in the present invention, the filling information corresponding to the target business filling item input by the user in the display interface is obtained, and the filling information is corrected based on the filling information correction rules corresponding to the target business. Through the present invention, in the process of user filling in information, real-time correction of the filled information is realized, and when the verification fails, the user can make corresponding modifications. Compared with the method of verifying all the filled information after the information is filled in, and simultaneously displaying the filled information that failed the verification so that the user can make modifications, the business handling efficiency can be improved.

[0121] In addition, the present invention displays target business filling items according to the user's filling habits, which can facilitate user filling, improve user experience, and achieve personalized and extremely simple processing for each customer.

[0122] In addition, the information filling process of the present invention is simple, time-saving, and the display mode is humanized and flexible.

[0123] Optionally, based on the above-mentioned embodiment of the information filling method, another embodiment of the present invention provides an information filling device, referring to Figure 4 , which may include:

[0124] The data acquisition module 11 is used to acquire multiple target businesses handled by the user and acquire business filling items of the target businesses;

[0125] A sorting module 12 is used to sort the business filling items of the target business according to the processing order of the multiple target businesses to obtain sorted business filling items;

[0126] A deduplication module 13 is used to perform a deduplication operation on the sorted business filling items to obtain target business filling items arranged in sequence;

[0127] The sequence adjustment module 14 is used to adjust the target business filling items arranged in sequence according to the user history filling order corresponding to the multiple target businesses, and display the target business filling items after the sequence adjustment on the display interface;

[0128] The data filling module 15 is used to pre-fill the target business filling items based on the business handling history information of the user, and obtain the filling information corresponding to the target business filling items input by the user on the display interface;

[0129] The correction module 16 is used to correct the filled-in information of the target business filled-in item based on the filled-in information correction rule corresponding to the target business filled-in item.

[0130] Furthermore, the deduplication module is specifically used for:

[0131] The sorted business filling items are standardized to obtain target business filling items. For a target business filling item, other target business filling items that are located after the target business filling item and are the same as the target business filling item are deleted to obtain sequentially arranged target business filling items.

[0132] Further, the sequence adjustment module includes:

[0133] A service determination submodule, used to determine whether the user has handled the multiple target services;

[0134] A sequence acquisition submodule, for acquiring a historical filling sequence when the user fills in the target business filling items of the multiple target businesses;

[0135] The sequence adjustment submodule is used to adjust the sequence of the target business filling items arranged in sequence based on the historical filling sequence.

[0136] Furthermore, the sequence adjustment submodule is specifically used for:

[0137] Count the number of consecutive fillings of at least two target business filling items. When the number of consecutive fillings is greater than a preset number threshold, treat the at least two target business filling items as a filling set, and arrange the target business filling items belonging to the same filling set among the sequentially arranged target business filling items consecutively.

[0138] Further, the correction module 16 is specifically used for:

[0139] Obtaining a correction rule for the filled-in information corresponding to the target business, and determining whether the filled-in information is correct based on the correction rule for the filled-in information corresponding to the filled-in item of the target business;

[0140] The filling information correction rule is determined based on the format of the target business filling item or based on the historical filling information of the target business filling item.

[0141] In this embodiment, the business filling items of multiple target businesses are deduplicated, which can avoid users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Further, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, which improves the user's filling efficiency and thus improves the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are used to improve the efficiency of information filling, thereby improving the business handling efficiency. In addition, in the present invention, the filling information corresponding to the target business filling item input by the user in the display interface is obtained, and the filling information is corrected based on the filling information correction rules corresponding to the target business. Through the present invention, in the process of user filling in information, real-time correction of the filled information is realized, and when the verification fails, the user can make corresponding modifications. Compared with the method of verifying all the filled information after the information is filled in, and simultaneously displaying the filled information that failed the verification so that the user can make modifications, the business handling efficiency can be improved.

[0142] It should be noted that, for the working process of each module in this embodiment, please refer to the corresponding description in the above embodiment, which will not be repeated here.

[0143] Optionally, based on the above-mentioned embodiments of the information filling method and device, another embodiment of the present invention provides an electronic device, including: a memory and a processor;

[0144] Wherein, the memory is used to store programs;

[0145] The processor calls the program and is used to execute the above-mentioned information filling method.

[0146] In this embodiment, the business filling items of multiple target businesses are deduplicated, which can avoid users from repeatedly filling in the same information when handling multiple businesses, reduce the complexity of information filling, and improve business handling efficiency. Further, the target business filling items arranged in sequence are adjusted in order according to the user's historical filling order corresponding to the multiple target businesses, and the target business filling items after the order adjustment are displayed on the display interface, so that when the user fills in the data, the target business filling items are displayed according to the user's filling habits, which improves the user's filling efficiency and thus improves the business handling efficiency. In addition, when filling in information, two methods, pre-filling operation and user input, are used to improve the efficiency of information filling, thereby improving the business handling efficiency. In addition, in the present invention, the filling information corresponding to the target business filling item input by the user in the display interface is obtained, and the filling information is corrected based on the filling information correction rules corresponding to the target business. Through the present invention, in the process of user filling in information, real-time correction of the filled information is realized, and when the verification fails, the user can make corresponding modifications. Compared with the method of verifying all the filled information after the information is filled in, and simultaneously displaying the filled information that failed the verification so that the user can make modifications, the business handling efficiency can be improved.

[0147] The above description of the disclosed embodiments enables one skilled in the art to implement or use the present invention. Various modifications to these embodiments will be apparent to one skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of the present invention. Therefore, the present invention will not be limited to the embodiments shown herein, but rather to the widest scope consistent with the principles and novel features disclosed herein.

Claims

1. A method for filling in information, characterized in that: include: Acquire multiple target businesses handled by the user, and acquire business filling items of the target businesses; Sorting the business filling items of the target business according to the processing order of the multiple target businesses to obtain sorted business filling items; De-duplicate the sorted business filling items to obtain the target business filling items arranged in sequence; Adjust the target business filling items arranged in sequence according to the user history filling order corresponding to the multiple target businesses, and display the target business filling items after the order adjustment on the display interface; Based on the business handling history information of the user, pre-filling the target business filling item, and obtaining the filling information corresponding to the target business filling item input by the user on the display interface; Based on the filling information correction rule corresponding to the target business filling item, a correction operation is performed on the filling information of the target business filling item; The sorted business filling items are deduplicated to obtain sequentially arranged target business filling items, including: Standardize the sorted business filling items to obtain target business filling items; For a target business filling item, delete other target business filling items that are located after the target business filling item and are the same as the target business filling item, to obtain the target business filling items arranged in sequence; The target business filling items arranged in sequence are adjusted in sequence according to the user history filling sequence corresponding to the multiple target businesses, including: Determining whether the user has handled the multiple target services; If yes, then obtaining a historical filling order when the user fills in the target business filling items of the multiple target businesses; Based on the historical filling order, adjusting the order of the target business filling items arranged in sequence; Wherein, adjusting the order of the target business filling items arranged in sequence based on the historical filling order includes: Count the number of consecutive fillings of at least two target business filling items; When the number of consecutive fillings is greater than a preset number threshold, the at least two target business filling items are regarded as a filling set; Among the target business filling items arranged in sequence, the target business filling items belonging to the same filling set are arranged continuously.

2. The information filling method according to claim 1, characterized in that: Based on the filled-in information correction rule corresponding to the target business filled-in item, a correction operation is performed on the filled-in information, including: Obtaining a correction rule for the filled-in information corresponding to the target business, and determining whether the filled-in information is correct based on the correction rule for the filled-in information corresponding to the filled-in item of the target business; The filling information correction rule is determined based on the format of the target business filling item or based on the historical filling information of the target business filling item.

3. An information filling device, characterized in that: include: A data acquisition module is used to acquire multiple target businesses handled by the user and acquire business filling items of the target businesses; A sorting module, used to sort the business filling items of the target business according to the processing order of the multiple target businesses to obtain sorted business filling items; A deduplication module is used to perform a deduplication operation on the sorted business filling items to obtain the target business filling items arranged in sequence; A sequence adjustment module, used to adjust the target business filling items arranged in sequence according to the user history filling order corresponding to the multiple target businesses, and display the target business filling items after the sequence adjustment on the display interface; A data filling module, used to pre-fill the target business filling items based on the business handling history information of the user, and obtain the filling information corresponding to the target business filling items input by the user on the display interface; A correction module, used for correcting the filled-in information of the target business filled-in item based on the filled-in information correction rule corresponding to the target business filled-in item; The deduplication module is specifically used for: Standardizing the sorted business filling items to obtain target business filling items, and for a target business filling item, deleting other target business filling items that are located after the target business filling item and are the same as the target business filling item, to obtain sequentially arranged target business filling items; Wherein, the sequence adjustment module includes: A service determination submodule, used to determine whether the user has handled the multiple target services; A sequence acquisition submodule, for acquiring a historical filling sequence when the user fills in the target business filling items of the multiple target businesses; A sequence adjustment submodule, used for adjusting the sequence of the target business filling items arranged in sequence based on the historical filling sequence; Wherein, the sequence adjustment submodule is specifically used for: Count the number of consecutive fillings of at least two target business filling items. When the number of consecutive fillings is greater than a preset number threshold, treat the at least two target business filling items as a filling set, and arrange the target business filling items belonging to the same filling set among the sequentially arranged target business filling items consecutively.

4. An electronic device, characterized in that: include: Memory and processor; Wherein, the memory is used to store programs; The processor calls the program and is used to execute the information filling method as described in claim 1 or 2.

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