Information Processing Method and Electronic Device for the Management of the First Surgery Starting on Schedule

By designing the first surgical on-time operation management information processing method and delayed operation management system, the problem of delayed operation of the first surgical operation of the hospital was solved, a more scientific and transparent management process was achieved, and operational efficiency and doctor-patient relationship were improved.

CN114049945BActive Publication Date: 2025-05-30BAIYANG SMART MEDICAL INFORMATION TECH (BEIJING) CO LTD
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Patent Information

Application Number
CN202111388879.8
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-11-22
Publication Date
2025-05-30
Estimated Expiration
2041-11-22

AI Technical Summary

Technical Problem

The prior art is difficult to effectively manage and prevent the delay in the start of the first surgery in the hospital, resulting in delays in subsequent surgery, waste of resources and deterioration of the doctor-patient relationship.

Method used

A method for processing the first surgical on-site operation management information is designed. The first surgical delay operation management system receives and processes delayed operation information, appeal information, trial judgment results and improvement information to ensure the transparency and scientific management process.

Benefits of technology

Through a systematic management process, the factors that affect the first station opening can be scientifically positioned and evaluated, the fairness and credibility of the judgment results can be improved, delay factors can be reduced, and the operational efficiency and doctor-patient relationship of the hospital can be improved.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present application discloses an information processing method and an electronic device for the on-time start of the first operation, belonging to the field of medical technology. Among them, the information processing method includes: receiving the information of the first operation's delayed start through the delayed start information receiving module; receiving the appeal information given by medical staff based on the delayed start information through the appeal information receiving module; presenting the appeal information to the review party through the appeal information presenting module; receiving the review determination result made by the review party based on the appeal information through the review determination result receiving module; receiving the result of improving the first operation start process based on the determination result through the improvement information receiving module. The information processing method of the present application can prevent the delay in the start of the first operation and also prevent the deterioration of the doctor-patient relationship. In addition, the information processing method of the present application is reasonable, fair and just, so that the determination result can be recognized by both the hospital management and medical staff.
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Description

Technical Field

[0001] This application belongs to the field of medical technology, and particularly relates to an information processing method, an electronic device, and a readable storage medium for the management of the first surgery starting on time. Background Art

[0002] The definition of the first surgery starting on time is as follows: for the first surgery in each operating room every day, if the surgeon makes the first incision before the specified time node, it is regarded as starting on time. The on-time start rate of the first surgery is an important indicator of the operating room's operation efficiency, and is one of the measurement criteria reflecting the hospital's management ability and level, overall cooperation ability, and operation efficiency. If the first surgery cannot start on time, it will affect the timely development of subsequent surgeries, directly reflected in aspects such as increased costs and wasted resources, and sometimes it will also affect the doctor-patient relationship and patient treatment due to the patient's long waiting time for surgery. Summary of the Invention

[0003] The purpose of this application is to provide an information processing method that can be closely combined with the hospital's first surgery on-time start management system and prevent the delay of the hospital's first surgery start.

[0004] According to the first aspect of the embodiments of this application, there is provided a management information processing method for the first surgery starting on time, which is managed using a first surgery delayed start management system. The first surgery delayed start management system includes: a delayed start information receiving module, an appeal information receiving module, an information display module, a joint trial determination result receiving module, and an improvement information receiving module. The information processing method includes: receiving the first surgery delayed start information through the delayed start information receiving module; receiving the appeal information given by medical staff based on the delayed start information through the appeal information receiving module; presenting the appeal information to the joint trial party through the information display module; receiving the joint trial determination result made by the joint trial party based on the appeal information through the joint trial determination result receiving module; receiving the result of improving the first surgery start process based on the determination result through the improvement information receiving module.

[0005] In some embodiments, the first surgery on-time start management system further includes a first surgery confirmation information receiving module, and the information processing method further includes: receiving the surgery schedule of each operating room through the first surgery confirmation information receiving module, and obtaining the first surgery information including the operating room, surgery number, surgery department, surgery name, surgeon, and patient information from it.

[0006] In some embodiments, the first surgery on-time start management system further includes a first surgery reminder module, and the management information processing method further includes: sending a first surgery start reminder information through the first surgery reminder module.

[0007] In some embodiments, sending the first operating table start information reminder by the first operating table reminder module includes: sending the first operating table start information reminder to the operating doctor before working hours by the first operating table reminder module; sending the reminder that the first patient has arrived at the operating room to the operating doctor by the first operating table reminder module when the patient arrives at the operating room.

[0008] In some embodiments, the way of sending information includes one or more of the following: text message, WeChat, hospital app, OA, and DingTalk.

[0009] In some embodiments, the meeting trial determination result receiving module includes a first receiving unit and a second receiving unit; receiving the determination result of the meeting trial by the meeting trial determination result receiving module based on the reasons for the delayed start of the operating table and the appeal information includes: receiving the preliminary determination result of the parties related to the operation on the reasons for the delayed start of the operating table and the appeal information through the first receiving unit: where the parties related to the operation include the operating room, the anesthesiology department, and the management department; receiving the determination result obtained by the expert through multi-party meeting trial on the reasons for the delayed start of the operating table, the appeal information, and the preliminary determination result through the second receiving unit.

[0010] In some embodiments, the first operating table delayed start management system further includes an information publicity module, and the management information processing method further includes: publicizing the reasons for the delayed start of the operating table and the determination result through the information publicity module.

[0011] In some embodiments, receiving the reasons for the delayed start given by the medical staff based on the reasons for the delayed start of the operating table by the appeal information receiving module includes: receiving the event reasons and responsible parties for the delayed start of the operating table by obtaining the reasons for the delayed start given by the medical staff based on the reasons for the delayed start of the operating table through the appeal information receiving module.

[0012] In some embodiments, the first operating table delayed start management system further includes an appeal information sending module; the information processing method further includes: sending the appeal information given by the medical staff based on the delayed start information to the information receiving module through the appeal information sending module.

[0013] In some embodiments, the first operating table delayed start management system further includes an improvement information processing module; the information processing method further includes: automatically analyzing and recommending improvement solutions based on the reasons for the delay in the determination result through the improvement information processing module.

[0014] According to the second aspect of the embodiments of the present application, an electronic device is provided, which may include:

[0015] A processor;

[0016] A memory for storing executable instructions of the processor;

[0017] Among them, the processor is configured to execute instructions to implement the management method for the delay in starting the first operation as shown in any of the embodiments of the first aspect.

[0018] According to the third aspect of the embodiments of the present application, a storage medium is provided. When the instructions in the storage medium are executed by the processor of the information processing device or the server, the information processing device or the server is enabled to implement the management method for the delay in starting the first operation as shown in any of the embodiments of the first aspect.

[0019] The above technical solutions of the present application have the following beneficial technical effects:

[0020] The management information processing method for the punctual start of the first operation in the embodiments of the present application receives and displays the delayed start information through the system interface, enabling the management method to have data support. In addition, there are an appeal information receiving module, an appeal information display module, and an appeal session determination result receiving module in the management system. Medical staff can convey to the management party the reasons affecting their punctual start through formal channels and methods, and make their appeal reasons more sufficient by uploading relevant evidence information. This management method for the delay in starting the first operation can widely collect information and reduce the inconsistencies in the collected information during the sorting process, making the determination result more scientific and presenting it to the review panel. When the review panel makes a determination, there is a more accurate basis, and the determination result of the review session is conveyed to the medical staff through formal channels and methods and presented to relevant personnel, enabling the hospital management to have detailed result data from medical staff and the review panel. The hospital management can more effectively manage the punctual start index of the first operation.

[0021] In addition, the management information processing method for the punctual start of the first operation in the embodiments of the present application widely collects information through various interfaces. It can obtain the surgical scheduling information through the surgical anesthesia system, obtain patient information through the hospital information management system, obtain the information of the nurses in the operating room through the surgical nursing system, and obtain the patient examination and inspection information through the examination and inspection system, etc. The information collection is automatically obtained through the interface, ensuring the consistency and accuracy of the obtained information, making the determination result of whether the first operation starts punctually more scientific, enabling the management personnel to reasonably and accurately locate the factors that truly affect the punctual start of the first operation, fairly judge whether the first operation is delayed, and making the determination result recognized by both the hospital management and medical staff. Through the accumulation of information over a period of time, the management information processing method for the punctual start of the first operation in the embodiments of the present application can support the management party to formulate targeted rectification measures, including improving the cooperation method, optimizing the business work process, strengthening the informatization construction, etc., and gradually reducing the factors affecting the punctual start of the first operation. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1It is a flowchart of the management information processing method for the first operation of the first embodiment of this application to start on time

[0023] Figure 2 It is a schematic structural diagram of the management system for the first operation of the first embodiment of this application to start with a delay. Specific embodiments

[0024] To make the purpose, technical solutions and advantages of this application clearer, the following further details this application in conjunction with specific embodiments and with reference to the accompanying drawings. It should be understood that these descriptions are exemplary and are not intended to limit the scope of this application. In addition, in the following description, descriptions of well-known structures and technologies are omitted to avoid unnecessarily confusing the concepts of this application.

[0025] Obviously, the described embodiments are some, but not all, of the embodiments of this application. All other embodiments obtained by those of ordinary skill in the art based on the embodiments in this application without creative efforts fall within the scope of protection of this application.

[0026] In the description of this application, it should be noted that the terms "first", "second", and "third" are only used for descriptive purposes and cannot be understood as indicating or implying relative importance.

[0027] In addition, the technical features involved in different embodiments of this application described below can be combined with each other as long as they do not conflict with each other.

[0028] First embodiment

[0029] See Figure 1 and Figure 2 , the management method for the first operation of this application to start with a delay is managed using the management system for the first operation of this application to start with a delay. The management system for the first operation of this application to start with a delay includes: a delayed start information receiving module, an appeal information receiving module, an appeal information display module, a joint trial determination result receiving module, and an improvement information receiving module. The management information processing method includes: receiving and collecting the first delayed start information of each operation-related system through the delayed start information receiving module; sending the appeal information sent by medical staff through the appeal information sending module; receiving the appeal information given by medical staff based on the delayed start information through the appeal information receiving module; presenting the appeal information of the delayed start given by relevant personnel to the joint trial party through the appeal information display module; receiving the joint trial determination result made by the joint trial party based on the appeal information through the joint trial determination result receiving module; receiving the result of improving the first start process based on the determination result through the improvement information receiving module. Among them, the management system for the first operation to start on time also includes a central processing module, and the central processing module is used to connect to other modules and is responsible for information processing and communication between modules.

[0030] In the method of the embodiment of the present application, the appeal information received by the appeal information receiving module from the medical staff based on the delayed operating table opening information is used. The central processing module automatically classifies the appeal information into categories such as operating room reasons, patient reasons, anesthesia reasons, surgeon reasons, and medical technology department reasons through keyword matching. The hospital management party organizes professionals to make a determination based on the delayed operating table opening information and the appeal information, obtains the joint trial determination result, and improves the first operating table opening process according to the joint trial determination result to prevent the delay of the first operating table opening and also prevent the deterioration of the doctor-patient relationship. In addition, in the management method, a personal appeal link is introduced. Medical staff can convey the reasons affecting their punctual operating table opening to the management party through formal channels and methods, and make their appeal reasons more sufficient through the uploaded relevant evidence information. This part of the information is completed in the appeal information sending module. Users can initiate an appeal directly in this system or through external systems such as personal mobile phones and the hospital OA system. Finally, the appeal information is sent to the appeal information receiving module through the information interface. In addition, the present invention realizes the review mechanism added to the management process. The flow of information conforms to the management requirements. Through the automatic classification and attribution analysis of information, it can quickly and accurately locate the factors affecting the punctual opening of the first operating table for the management party, facilitating its fair judgment on whether the first operating table is delayed and the reasons for the delay, so that the determination result can be recognized by both the hospital management party and the medical staff. And through the accumulation of information over a period of time, it can support the management party to formulate targeted rectification measures, including improving the cooperation method, optimizing the business work process, strengthening the informatization construction, etc., and gradually reducing the factors affecting the punctual opening of the first operating table.

[0031] In one embodiment, the first operating table delayed opening management system further includes an appeal information sending module; the information processing method further includes: sending the appeal information given by the medical staff based on the delayed operating table opening information to the information receiving module through the appeal information sending module. Medical staff can directly file an appeal in the first operating table delayed opening management system of this embodiment. For example, the appeal information can be shared with external systems such as the OA system through an interface, that is, the appeal information sent from the management system of this embodiment can be synchronized to the OA system. At the same time, medical staff can also initiate appeal information in the OA system and, after being synchronized to this system, upload it to the appeal information receiving module. In addition, medical staff can also initiate it through external systems such as personal mobile phones and the hospital OA system, and finally send the appeal information to the appeal information receiving module through the information interface.

[0032] In one embodiment, before getting off work every day, the system sorts out and presents the information on delayed operating table openings, which is browsed and confirmed by a dedicated person. Based on the statistical situation, the delayed operating table surgeries are initially confirmed to obtain the information on the first delayed operating table opening. Specifically, the system compares the scheduled start time of the first operation in the daily scheduling plan with the actual start time of the first operation and displays the comparison result. For surgeries with an actual start time later than the planned time, it checks whether there are other auxiliary explanations, and then a dedicated person checks in the system whether there is an application for surgical adjustment and the confirmation of the application. The camera of the corresponding operating room can also be accessed to check whether the doctor has not arrived at the operating room at the planned start time, and then the dedicated person gives the information on the first delayed operating table opening. In the above management method for the first delayed operating table opening, the management system receives this information on the first delayed operating table opening and sends the information to the doctor who actually performs the surgery. Among them, the ways of sending messages include but are not limited to text messages, WeChat, the hospital's app, OA, DingTalk, etc., to ensure that the doctor who actually performs the surgery receives the notification message. Among them, the doctor who actually performs the surgery is the doctor who actually performs the surgery, including the surgeon and the first assistant.

[0033] In one embodiment, the management system for the first delayed operating table opening further includes a first confirmation information receiving module. The operating room schedules the surgeries for the next day every day, including the operating room, the operating table number, the surgical department, the surgical name, the surgeon, etc. Usually, the surgery scheduled as the first one in each operating room every day is regarded as the first operation by default. If there is an adjustment before the first operation, it can be marked by the surgical nursing system, the anesthesia information system or other relevant information systems. The management method further includes: receiving the surgical schedules of each operating room through the first confirmation information receiving module and obtaining the information on the first operation including the operating room, the operating table number, the surgical department, the surgical name, the surgeon and the patient information from them. This is to facilitate the orderly progress of the surgeries the next day, prevent confusion, and improve the efficiency of surgical process management.

[0034] In one embodiment, the management system for the first delayed operating table opening further includes a first reminder module. The management method further includes: sending a reminder message for the first operation start time through the first reminder module. For example, on the day of the surgery, the first reminder message can be sent to the doctor who performs the first operation at two time points. The first time point is before going to work, and the second time point is when the surgical patient arrives at the operating room. By sending reminders at two time points, it can further prevent the relevant personnel from being late and enable the relevant personnel to make preparations for the surgery in advance to prevent surgical delays and ensure that the surgery can be performed on time. Among them, the ways of sending messages include but are not limited to text messages, WeChat, the hospital's app, OA, DingTalk and other tools that support message sending.

[0035] In one embodiment, the joint trial judgment result receiving module includes a first receiving unit and a second receiving unit. It is characterized in that the judgment result of the joint trial by the joint trial party based on the reasons for delayed start of operation and appeal information received through the joint trial judgment result receiving module includes: the preliminary judgment result of the parties related to the operation on the reasons for delayed start of operation and appeal information received through the first receiving unit. The parties related to the operation include the operating room, the anesthesiology department, and the management department; the judgment result obtained through the multi-party joint trial by experts on the reasons for delayed start of operation, appeal information, and preliminary judgment result through the first receiving unit. Among them, in order to support the judgment of the preliminary trial and the joint trial, when the information submitted by the appealing party includes the operation time, the video information of several minutes before and after the operating room within the corresponding time can be automatically retrieved to provide valuable evidence information for the appeal and judgment. In this embodiment, by adding a review mechanism to the management method, through two-level review, the factors that truly affect the on-time start of the first operation can be accurately positioned reasonably and fairly judge whether the first operation is delayed, so that the judgment result can be recognized by both the hospital management and medical staff. Among them, the judgment result includes patient reasons, doctor reasons, and process reasons. For example, the patient reason may be that the operation cannot be carried out normally due to sudden changes in the patient's vital signs; the doctor reason may be the delay caused by the doctor's failure to arrive at the operating room in time, which is judged as a delay. If it is a doctor reason, it will be handled according to the relevant management regulations of the hospital, and the handling measures are not within the scope of the system management; the process reason may be that the patient's preoperative examination report cannot be obtained before the operation.

[0036] In one embodiment, the management system for the delayed start of the first operation further includes an improvement information processing module; the information processing method further includes: automatically analyzing and recommending improvement plans based on the reasons for delay in the judgment result through the improvement information processing module. For example, if about 50% of the process reasons for the delay of the first operation are that the preoperative examination and test results have not come out, the suggestion given by the improvement information processing module is: increase the lead time for submission and submit in advance to prevent the delay of the first operation.

[0037] In one embodiment, the management system for the delayed start of the first operation further includes an information publicity module, and the management method further includes: publicizing the reasons for the delayed start of operation and the judgment result through the information publicity module to achieve the purpose of information openness and transparency. And the reasons for the delayed start of operation and the judgment result are mainly sent to relevant personnel, and the ways of sending messages include but are not limited to text messages, WeChat, the hospital app, OA, DingTalk, etc.

[0038] In one embodiment, the reasons for the delayed start of operation given by medical staff based on the reasons for the delayed start of operation are received through the appeal information receiving module, including: the event reasons and responsible parties for the delayed start of operation are obtained by receiving the reasons for the delayed start of operation given by medical staff through the appeal information receiving module, and this information is sent to the hospital management for review. So that the medical staff related to the delayed start of operation can appeal.

[0039] In one embodiment, the management system for the delayed start of the first surgery further includes a GPS module. The information on the delayed start is determined by the remaining time until the start of the first surgery and the distance of the medical staff to the surgical site. For example, an estimated arrival time can be initially determined based on the distance of the medical staff to the surgical site and the average traveling speed. By calculating the difference between the arrival time and the remaining time until the start of the first surgery, it can be determined whether the medical staff can arrive at the operating room on time.

[0040] In an exemplary embodiment, since the on-time start rate of the first surgery has always been the key focus and also a difficult point in the management of the operating room by the hospital management. A phenomenon that occurs in many hospitals is that although many regulations have been introduced, their effects are often obvious at the beginning but gradually weaken over time. The relevant management process is as follows: 1) The hospital proposes a rectification plan to improve the on-time start rate of the first surgery; 2) The operating room reports the on-time start situation of the first surgery every day; 3) The relevant parties involved in the surgery are organized to analyze the reasons; 4) Rectification is carried out. Although this process conforms to the commonly used PDCA (Plan, Do, Check, Act) in quality management, it fails to achieve the expected results during implementation, mainly because: 1) The information on the start of the first surgery reported by the operating room may come from multiple business systems, resulting in inconsistent or inaccurate data; 2) When analyzing the reasons, the management receives a large amount of information, but it is difficult to classify and statistically analyze this information, making it impossible to identify the real reasons; 3) When the management takes measures, due to insufficiently strong judgment bases, medical staff do not agree with the judgment results. Therefore, the management effect of the hospital on the on-time start rate of the first surgery has been not obvious.

[0041] The method and process for managing the delayed start of the first surgery in this embodiment are realized based on an information closed-loop, including: 1) First surgery confirmation; 2) First surgery reminder; 3) Notification of the delayed start of the first surgery (specifically, when it has been determined that the first surgery will be delayed, sending information on the delayed start to relevant personnel); 4) Appeal by relevant personnel;

[0042] 5) Review of the appeal; 6) Information publicity; 7) Formulation of targeted improvement measures. Specifically as follows:

[0043] 1. First surgery confirmation: The operating room schedules the surgeries for the next day every day, including the operating room, surgical sequence number, surgical department, surgical name, surgeon, etc. Usually, the surgery scheduled as the first one is defaulted to be the first surgery. If there is a prior adjustment to the first surgery, it can be marked by the surgical nursing system, anesthesia information system, or other relevant information systems. The management information processing method in this embodiment receives the above information through the first surgery confirmation information receiving module.

[0044] 2. First Surgery Reminder: On the day of surgery, send first surgery reminder messages to the doctor performing the first surgery at two time points. The first time point is before going to work, and the second time point is when the surgical patient arrives at the operating room. Among them, the management information processing method of this embodiment sends the first surgery start reminder message through the first surgery reminder module, and the first surgery reminder module can be implemented through various tools that support message sending, such as text messages, WeChat, the hospital's app, OA, DingTalk, etc.

[0045] 3. Delayed Surgery Notice: Before getting off work on the same day, a dedicated person shall, based on the statistical situation, preliminarily confirm the surgery with a delayed start and send a message about the situation of the first surgery with a delayed start to the surgeon. The way to send the message is still text messages, WeChat, the hospital's app, OA, DingTalk, etc., to ensure that the doctor performing the surgery receives the notice message. Among them, the management information processing method of this embodiment receives the above-mentioned first surgery delayed start information through the delayed surgery information receiving module.

[0046] 4. Personal Appeal: After receiving the message, if the doctor has no objection to the delayed surgery information, they can confirm the delayed surgery information (if no action is taken, the system defaults to no objection); if the doctor has an objection to the delayed surgery information, they shall send an appeal message to the management party through the first surgery delayed start management system within the specified time (usually within one day). The appeal message details the reasons for the failure of the first surgery to start on time, including their own reasons, patient reasons, reasons of others, reasons of other departments, etc. Among them, the management information processing method of this embodiment receives the above-mentioned appeal information through the appeal information receiving module.

[0047] 5. Appeal Review: Display the appeal information of relevant personnel regarding the delayed surgery to the hospital management party through the information display module. For the appeal raised by an individual, the hospital management party shall organize two levels of review. First, the parties related to the surgery: the operating room, anesthesiology department, and management department shall respectively make a preliminary judgment on the reasons of the appellant and express their preliminary opinions; then, experts shall be convened for a multi-party review to further examine the reasons stated in the appeal by the surgeon and give the final judgment result. To support the judgments of the preliminary review and the review, when the information submitted by the appellant includes the surgery time, the system provides the video information of several minutes before and after the operating room at the corresponding time to provide valuable evidence information for the appeal and the judgment. The judgment result of the review is entered into the first surgery delayed start management system. Among them, the management information processing method of this embodiment receives the above-mentioned review judgment result through the review judgment result receiving module. Specifically, the judgment result is received through the first receiving unit and the second receiving unit.

[0048] 6. Information publicity: The medical department publicizes the final confirmed situation of the first delayed operation, and sends the publicity information to individuals and department managers through various means such as text messages, WeChat, hospital APP notifications, and OA via the message system. Among them, the management information processing method of this embodiment publicizes the reasons for the delayed start of the operation and the judgment results through the information publicity module. Among them, the management information processing method of this embodiment

[0049] 7. Improvement: The hospital management party formulates a reward and punishment system and targeted improvement measures according to the publicity results, and supervises relevant personnel and departments to make improvements in a timely manner. Among them, the management information processing method of this embodiment automatically analyzes and recommends improvement plans based on the reasons for the delay in the judgment results through the improvement information processing module. The hospital management party can refer to the improvement plans recommended by the improvement information processing module for improvement.

[0050] Among them, if the operating system receives different scheduled start times for the first operation, and one of the times is later than the specified time, manual intervention is required to determine whether it is considered a delayed start of the operation. The way of manual intervention will retrieve the operating room camera.

[0051] Second Embodiment

[0052] This embodiment provides an electronic device, including: a processor, a memory, and a program or instruction stored on the memory and executable on the processor. When the program or instruction is executed by the processor, it implements the steps of the management method for the delayed start of the first operation in the first embodiment.

[0053] The parts that are the same as those in the first embodiment will not be elaborated here.

[0054] Third Embodiment

[0055] This embodiment provides a readable storage medium, on which a program or instruction is stored. When the program or instruction is executed by the processor, it implements the steps of the management method for the delayed start of the first operation in the first embodiment.

[0056] The parts that are the same as those in the first embodiment will not be elaborated here.

[0057] The present application provides a management method and system for delaying the start of the first surgery. Among them, for the management method, it is managed using the management system for delaying the start of the first surgery. The surgery management system includes: a delayed start information receiving module, an appeal information receiving module, an appeal information extraction module, a joint trial determination result receiving module, and an improvement information receiving module. The management method is characterized in that it includes: receiving the first delayed start information and the reason for the delayed start through the delayed start information receiving module; receiving the reason for the delay given by medical staff based on the reason for the delayed start through the appeal information receiving module; extracting the appeal information for the delayed start from the reason for the delay through the appeal information extraction module; receiving the determination result of the joint trial by the joint trial party based on the reason for the delayed start and the appeal information through the joint trial determination result receiving module; and receiving the result of improving the first start process based on the determination result through the improvement information receiving module.

[0058] In this application, medical staff give appeal information according to the delayed start information, and the hospital management organizes professionals to make a determination based on the delayed start information and the appeal information to obtain the joint trial determination result, and improves the first surgery start process according to the joint trial determination result to prevent the delay of the first surgery start and also prevent the deterioration of the doctor-patient relationship. In addition, in the management method, a personal appeal link is introduced, and medical staff can convey to the management the reasons affecting their on-time start through formal channels and methods, and make their appeal reasons more sufficient by uploading relevant evidence information. In addition, a review mechanism is added to the management process to ensure that the factors truly affecting the on-time start of the first surgery are reasonably and accurately located, fairly judge whether the first surgery is delayed, so that the determination result can be recognized by both the hospital management and medical staff. And through the accumulation of information over a period of time, it can support the management to formulate targeted rectification measures, including improving the cooperation method, optimizing the business work process, strengthening the informatization construction, etc., and gradually reduce the factors affecting the on-time start of the first surgery.

[0059] It should be noted that in this text, the term "including", "comprising" or any other variant thereof is intended to cover non-exclusive inclusion, such that a process, method, article or device comprising a series of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such process, method, article or device. Without further limitation, an element defined by the statement "comprising an..." does not exclude the presence of additional identical elements in the process, method, article or device comprising that element. In addition, it should be pointed out that the scope of the methods and devices in the embodiments of the present application is not limited to performing functions in the order shown or discussed, but may also include performing functions in a substantially simultaneous manner or in the reverse order according to the functions involved. For example, the described methods may be performed in an order different from that described, and various steps may be added, omitted, or combined. Additionally, features described with reference to certain examples may be combined in other examples.

[0060] From the description of the above embodiments, those skilled in the art can clearly understand that the methods of the above embodiments can be implemented by means of software plus a necessary general hardware platform. Of course, they can also be implemented by hardware, but in many cases the former is a better implementation. Based on such an understanding, the technical solution of the present application, in essence, or the part that contributes to the prior art, can be embodied in the form of a computer software product. The computer software product is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disc) and includes several instructions for causing a terminal (which can be a mobile phone, computer, server, or network device, etc.) to execute the methods described in the various embodiments of the present application.

[0061] The embodiments of the present application have been described above in conjunction with the accompanying drawings. However, the present application is not limited to the above specific embodiments. The above specific embodiments are merely illustrative and not restrictive. Those of ordinary skill in the art, under the inspiration of the present application and without departing from the purpose of the present application and the scope protected by the claims, can still make many forms, all of which fall within the protection scope of the present application.

Claims

1. A management information processing method for the first operation to start on time, characterized in that, it is managed using a management system for the first operation to start on time. The management system for the first operation to start on time includes: a late start information receiving module, an appeal information receiving module, an appeal information display module, a joint trial determination result receiving module, and an improvement information receiving module. The information processing method includes: receiving the first operation late start information through the late start information receiving module; receiving the appeal information given by medical staff based on the late start information through the appeal information receiving module; presenting the appeal information to the joint trial party through the appeal information display module; receiving the joint trial determination result made by the joint trial party based on the appeal information through the joint trial determination result receiving module; receiving the result of improving the first operation start process based on the determination result through the improvement information receiving module. The joint trial determination result receiving module includes a first receiving unit and a second receiving unit; receiving the joint trial determination result of the joint trial party based on the appeal information through the joint trial determination result receiving module includes: receiving the preliminary determination result of the operation-related parties on the reasons for the late start and the appeal information through the first receiving unit, where the operation-related parties include the operating room, the anesthesiology department, and the management department; receiving the determination result obtained by the experts through a multi-party joint trial of the reasons for the late start, the appeal information, and the preliminary determination result through the second receiving unit.

2. The management information processing method for the first operation to start on time according to claim 1, characterized in that, the management system for the first operation to start on time further includes a first operation confirmation information receiving module, and the information processing method further includes: receiving the operation schedule of each operating room through the first operation confirmation information receiving module, and obtaining the first operation information including the operating room, the operation table number, the operation department, the operation name, the operating doctor, and the patient information from it.

3. The management information processing method for the first operation to start on time according to claim 1, characterized in that, the management system for the first operation to start on time further includes a first operation reminder module, and the information processing method further includes: sending a first operation start reminder information through the first operation reminder module.

4. The management information processing method for the first operation to start on time according to claim 3, characterized in that, sending the first operation start information reminder information through the first operation reminder module includes: sending the first operation start information reminder information to the operating doctor through the first operation reminder module before working hours; sending a reminder information that the first patient has arrived at the operating room to the operating doctor through the first operation reminder module when the patient arrives at the operating room.

5. The management information processing method for the first operation to start on time according to claim 3 or 4, characterized in that, the way of sending information includes one or more of text messages, WeChat, the hospital app, OA, and DingTalk.

6. The management information processing method for the first operation to start on time according to claim 1, characterized in that, The first operation on-time start management system further includes an information publicity module, and is characterized in that the information processing method further includes: publicizing the reasons for delayed start and the determination results through the information publicity module.

7. The management information processing method for the first operation to start on time according to claim 1, characterized in that receiving, by the appeal information receiving module, the appeal information given by medical staff based on the delayed start information, including: receiving, by the appeal information receiving module, the event reasons and responsible parties for the delayed start based on the reasons for delay given by medical staff based on the delayed start information.

8. The management information processing method for the first operation to start on time according to claim 1, characterized in that the first operation on-time start management system further includes an appeal information sending module; the information processing method further includes: sending, by the appeal information sending module, the appeal information given by medical staff based on the delayed start information to the information receiving module.

9. The management information processing method for the first operation to start on time according to claim 1, characterized in that the first operation on-time start management system further includes an improvement information processing module; the information processing method further includes: automatically analyzing and recommending improvement solutions based on the reasons for delay in the determination results through the improvement information processing module.

10. An electronic device, characterized in that it includes: a processor, a memory, and a program or instruction stored on the memory and executable on the processor, and when the program or instruction is executed by the processor, it implements the steps in the management information processing method for the first operation to start on time according to any one of claims 1-9.

11. A readable storage medium, characterized in that a program or instruction is stored on the readable storage medium, and when the program or instruction is executed by a processor, it implements the steps in the management information processing method for the first operation to start on time according to any one of claims 1-9.

Citation Information

Patent Citations

  • Abnormal order processing system and method

    CN109409970A