Online entry management method, system, terminal device and storage medium

By detecting the customer list logo and soft deletion processing, the problem of mistaken deletion in online entrance management is solved, ensuring the protection of customer experience and the stability of the entrance.

CN114331685BActive Publication Date: 2025-04-04WEBANK (CHINA)
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Patent Information

Application Number
CN202111647946.3
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-12-29
Publication Date
2025-04-04
Estimated Expiration
2041-12-29

AI Technical Summary

Technical Problem

The existing online entrance management methods can easily lead to misdeletion when they go offline the entrance of the target customer according to the list to be deleted, and cannot effectively protect the experience of the account-opened customers.

Method used

By obtaining the list of customers to be deleted and detecting their identification, if the identification is a soft delete identifier, the list of customers is soft deleted, and customer information is obtained, and offline online entrances are taken based on this information.

Benefits of technology

It solves the problem of mistaken deletion, ensures that the entrance of the account-opened customers is not accidentally offline, improves the customer experience, and liberates the complex judgment logic of the entrance.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention discloses an online portal management method, system, terminal device and storage medium. The method comprises: obtaining a customer list to be deleted, and detecting an identifier of the customer list; if the identifier is a soft deletion identifier, soft deleting the customer list to obtain first customer information; and shutting down the online portal according to the first customer information. The present invention solves the problem of erroneous deletion when shutting down the portal of a target customer according to the list to be deleted in the existing online portal management method, thereby protecting the customer experience.
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Description

Technical Field

[0001] The present invention relates to the field of network communication technology, and in particular to an online entry management method, system, terminal equipment and storage medium. Background Art

[0002] Nowadays, customers can open a financial account by themselves through the online portal, and can also apply for online loans through the portal later.

[0003] Due to differences in customer quality, the system needs to remove the target customer portals according to the list to be deleted. However, since customer account opening requests cannot be predicted in advance, there may be customers who have already opened accounts in the list to be deleted. When deleting customers according to the list to be deleted, these customers who have already opened accounts will be mistakenly deleted, and the experience of customers who have already opened accounts cannot be protected. Summary of the invention

[0004] The main purpose of the embodiments of the present invention is to provide an online portal management method, system, terminal device and storage medium, aiming to solve the problem of accidental deletion when the portal of the target customer is offline according to the list to be deleted in the existing online portal management method, so as to protect the customer experience.

[0005] To achieve the above object, an embodiment of the present invention provides an online portal management method, wherein the traditional online portal management method comprises:

[0006] Obtaining a list of customers to be deleted, and detecting identifiers of the list of customers;

[0007] If the identifier is a soft deletion identifier, soft-delete the customer list to obtain first customer information;

[0008] Offline online entrance according to the first customer information.

[0009] Optionally, if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information, including:

[0010] If the customer list has the soft deletion flag and meets the first preset time, updating the customer list to an invalid list;

[0011] If the customer list has the soft deletion flag and meets a second preset time, customer information with the soft deletion flag in the customer list is obtained as the first customer information, wherein the second preset time is later than the first preset time.

[0012] Optionally, if the customer list has the soft deletion flag and meets the second preset time, the step of obtaining customer information with the soft deletion flag in the customer list as the first customer information includes:

[0013] If the customer list has the soft deletion flag and meets the third preset time, obtain the customer who has opened an account and has the soft deletion flag in the customer list to obtain the second customer information, wherein the third preset time is later than the first preset time and earlier than the second preset time,

[0014] The soft deletion flag of the second customer information is updated to an update flag.

[0015] Optionally, after the step of updating the soft deletion flag of the second customer information to an update flag, the step further includes:

[0016] If the customer list has the soft deletion flag and the second preset time is met, obtaining a customer who has opened an account and has the soft deletion flag in the customer list to obtain a third customer;

[0017] The soft deletion flag of the third client is updated to the update flag.

[0018] Optionally, if the customer list has the soft deletion flag and meets the first preset time, the step of updating the customer list to an invalid list includes:

[0019] If a request is received from a client of the invalid list, the request is rejected.

[0020] Optionally, before the step of logging off the online portal according to the first customer information, the step includes:

[0021] Determine whether the first customer information belongs to the invalid list.

[0022] Optionally, the step of obtaining a customer list to be deleted and detecting the identifier of the customer list includes:

[0023] If the customer list has a hard deletion mark and meets the first preset time, the customer with the hard deletion mark in the customer list is obtained as the first customer information.

[0024] In addition, to achieve the above-mentioned purpose, the present invention also provides an online entry management system, the system comprising:

[0025] A list acquisition module is used to acquire a customer list to be deleted and detect an identifier of the customer list;

[0026] a list processing module, configured to soft-delete the customer list if the identifier is a soft-deletion identifier, and obtain first customer information;

[0027] The entry processing module is used to offline the online entry according to the first customer information.

[0028] In addition, to achieve the above-mentioned purpose, the present invention also provides a terminal device, which includes: a memory, a processor, and an online entry management method stored in the memory and executable on the processor, and the online entry management program implements the steps of the online entry management method as described above when executed by the processor.

[0029] In addition, to achieve the above-mentioned purpose, the present invention also provides a computer-readable storage medium, on which an online entry management program is stored, and when the online entry management program is executed by a processor, the steps of the online entry management method as described above are implemented.

[0030] The online entry management method, system, terminal device and storage medium proposed in the embodiment of the present invention obtain a customer list to be deleted and detect the identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information; the online entry is offline according to the first customer information. In the above manner, the present invention executes different processing strategies on the customer list according to the identifier of the customer list, solves the problem of erroneous deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, and protects the customer experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] Figure 1 This is a functional module diagram of a terminal device to which the online entry management device of the present invention belongs;

[0032] Figure 2 It is a flowchart of the first embodiment of the online entry management method of the present invention;

[0033] Figure 3 It is a flowchart of a second embodiment of the online entry management method of the present invention;

[0034] Figure 4 It is a schematic diagram of the functional modules of the online entry management system of the present invention.

[0035] The realization of the purpose, functional features and advantages of the present invention will be further explained in conjunction with embodiments and with reference to the accompanying drawings. DETAILED DESCRIPTION

[0036] It should be understood that the specific embodiments described herein are only used to explain the present invention, and are not used to limit the present invention.

[0037] The main solution of the embodiment of the present invention is: obtain a customer list to be deleted, and detect the identifier of the customer list; if the identifier is a soft deletion identifier, soft delete the customer list to obtain the first customer information; and offline the online entry according to the first customer information. The present invention solves the problem of accidental deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, thereby protecting the customer experience.

[0038] In real life, due to differences in customer quality, the system needs to remove the target customer's entry according to the list to be deleted. Because customer account opening is random and cannot be predicted in advance, when the system needs to delete an entry, it can only remove all customers in the customer deletion list from the online entry, or remove customers who have opened an account on T-1 day, but it cannot match and guarantee that the entry of customers who have opened an account on the same day will not be deleted, and the entry of customers who have not opened an account will be deleted.

[0039] The present invention provides a solution to solve the problem of erroneous deletion of the entrance of a target customer in a to-be-deleted list when the existing online entrance management method is used, and different processing strategies are adopted for different types of customers. For non-high-risk customers, it is guaranteed that the account-opening customers must have a stable entrance, and even if the customer entrance needs to be deleted, the experience of the account-opening customers can be protected; for high-risk customers, when the entrance must be deleted, the customer's account opening status is not judged, and the high-risk customer is directly deleted, thereby ensuring the customer experience.

[0040] Specifically, refer to Figure 1 , Figure 1 Schematic diagram of the functional modules of the terminal device to which the online portal management device of the present invention belongs. The online portal management device can be a device independent of the terminal device that can perform image processing and network model training, and can be carried on the terminal device in the form of hardware or software. The terminal device can be a smart mobile terminal with data processing function such as a mobile phone or a tablet computer, or a fixed terminal device or server with data processing function.

[0041] In this embodiment, the terminal device to which the online portal management apparatus belongs includes at least an output module 110 , a processor 120 , a memory 130 and a communication module 140 .

[0042] The memory 130 stores the operation method and the online entry management program; the output module 110 may be a display screen, etc. The communication module 140 may include a WIFI module, a mobile communication module, a Bluetooth module, etc., and communicates with an external device or server through the communication module 140.

[0043] When the online entry management program in the memory 130 is executed by the processor, the following steps are implemented:

[0044] Obtaining a list of customers to be deleted, and detecting identifiers of the list of customers;

[0045] If the identifier is a soft deletion identifier, soft-delete the customer list to obtain first customer information;

[0046] Offline online entrance according to the first customer information.

[0047] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0048] If the customer list has the soft deletion flag and meets the first preset time, updating the customer list to an invalid list;

[0049] If the customer list has the soft deletion flag and meets a second preset time, customer information with the soft deletion flag in the customer list is obtained as the first customer information, wherein the second preset time is later than the first preset time.

[0050] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0051] If the customer list has the soft deletion flag and meets the third preset time, obtain the customer who has opened an account and has the soft deletion flag in the customer list to obtain second customer information, wherein the third preset time is later than the first preset time and earlier than the second preset time;

[0052] The soft deletion flag of the second customer information is updated to an update flag.

[0053] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0054] If the customer list has the soft deletion flag and the second preset time is met, obtaining a customer who has opened an account and has the soft deletion flag in the customer list to obtain a third customer;

[0055] The soft deletion flag of the third client is updated to the update flag.

[0056] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0057] If a request is received from a client of the invalid list, the request is rejected.

[0058] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0059] Determine whether the first customer information belongs to the invalid list.

[0060] Furthermore, when the online entry management program in the memory 130 is executed by the processor, the following steps are also implemented:

[0061] If the customer list has a hard deletion mark and meets the first preset time, the customer with the hard deletion mark in the customer list is obtained as the first customer information.

[0062] This embodiment adopts the above scheme, specifically by obtaining a customer list to be deleted and detecting the identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information; and the online entry is offline according to the first customer information. The present invention solves the problem of erroneous deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, and implements different disposal strategies for different types of customers to better ensure the customer experience.

[0063] Based on the above terminal device architecture but not limited to the above architecture, an embodiment of the method of the present invention is proposed.

[0064] Reference Figure 2 , Figure 2 This is a flow chart of a first embodiment of an online portal management method of the present invention. The online portal management method comprises:

[0065] Step S101, obtaining a customer list to be deleted, and detecting an identifier of the customer list.

[0066] The executor of the method of this embodiment can be an online portal management device, or an online portal management terminal device or server. This embodiment takes an online portal management device as an example. The online portal management device can be integrated into a terminal device such as a smart phone, a tablet computer, etc. with data processing capabilities.

[0067] In this embodiment, the customer can click on the portal to open a financial account and then apply for an online loan through the portal. However, only customers who are on the list and whose list is valid have the portal for loan application. Customers who are not on the list or are on the list but not valid cannot see the portal for loan application.

[0068] In order to solve the problem of accidental deletion when the existing online portal management method takes offline the portal of target customers according to the list to be deleted, first, it is necessary to obtain the list of customers to be deleted.

[0069] As an implementation method, in this embodiment, a list of customers to be deleted carrying identification information is obtained, wherein the identification information includes a soft deletion identification and a hard deletion identification; the list of customers with a soft deletion identification includes non-high-risk customers and customers whose risks cannot be identified; the list of customers with a hard deletion identification includes high-risk customers.

[0070] As another implementation, in this embodiment, a list of customers to be deleted is obtained, and labels are assigned to customers in the customer list according to the risks of the customers.

[0071] For non-high-risk customers and customers whose risks cannot be determined, a soft deletion mark is given; for high-risk customers, a hard deletion mark is given.

[0072] Step S102: If the mark is a soft deletion mark, soft delete the customer list to obtain first customer information.

[0073] Step S103, offline online entry according to the first customer information.

[0074] As an implementation method, in this embodiment, the customer list is processed in real time. If the customer list has a soft deletion mark, the customer list is soft deleted to obtain the first customer information; if the customer list has a hard deletion mark, the customer list is hard deleted to obtain the first customer information, and the first customer information is synchronized to the entrance.

[0075] Therefore, different processing strategies are selected for customers with different risk types, and customer account opening requests are more accurately associated with each other, ensuring the stability of the entrance and improving customer experience.

[0076] Furthermore, when the first customer information is received, the entrance of the customers included in the first customer information is taken offline, so that the customers included in the first customer information cannot open accounts, thereby ensuring the stability of the entrance.

[0077] This embodiment adopts the above scheme, specifically by obtaining a customer list to be deleted and detecting the identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information; and the online entry is offline according to the first customer information. The present invention solves the problem of accidental deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, frees up the complex judgment logic of the entry, and implements different disposal strategies for different types of customers, so as to better ensure the customer experience.

[0078] Reference Figure 3 , Figure 3 This is a flow chart of the second embodiment of the online entry management method of the present invention. Figure 2In the embodiment shown, the above step S102: if the mark is a soft deletion mark, the customer list is soft deleted, and the first customer information is obtained including:

[0079] Step S1021: if the customer list has the soft deletion flag and meets the first preset time, the customer list is updated to an invalid list.

[0080] As an implementation method, in this embodiment, for a customer with a soft deletion flag, it is further determined whether the customer has opened an account. If the customer has opened an account, the customer's entry is not deleted. If the customer has not opened an account, the customer's entry is deleted. Specifically, the processing scheme for the customer list with a soft deletion flag is as follows:

[0081] First, if the customer list has a soft deletion flag and meets a first preset time, the customer list is updated to an invalid list.

[0082] Specifically, on day T, the list of customers to be deleted is obtained in real time. If the customers in the list have a soft deletion flag, the list is updated to invalid to obtain an invalid list, but the invalid list is not synchronized with the entry, thereby ensuring the stability of the entry on day T, wherein day T is taken as the first preset time, and T is a positive integer.

[0083] Furthermore, although the list identification has been updated to an invalid identification on T day, the invalid list has not been updated to the entrance. Therefore, the entrance of the customers involved in the invalid list is still retained, and the entrance can still receive account opening applications from customers involved in the invalid list on T day, but at this time, the entrance will reject the request.

[0084] Therefore, for customers with soft deletion marks, they will not be deleted immediately on the same day, but will be deleted on the T+1 day to avoid entrance confusion and other phenomena that affect user experience.

[0085] Secondly, since the customer's soft deletion flag is updated in real time, there may be customers who have opened an account but are subsequently given a soft deletion flag. In order to prevent such customers from being offline, the solution is as follows:

[0086] When the third preset time is met, the customer who has opened an account and has a soft deletion flag in the customer list is obtained, the second customer information is obtained, and the soft deletion flag of the second customer information is updated to an update flag.

[0087] Specifically, when 00:00 on T+1 day is met, the customers in the customer list are judged and screened, and customers who have opened accounts but are effectively marked as soft deleted are obtained. These customers are regarded as second customers, and the soft deletion mark of the second customer is updated to an update mark (for subsequent business identification), wherein 00:00 on T+1 day is regarded as the third preset time.

[0088] Therefore, by judging and screening the customers in the customer list, the customers who need to be soft-deleted are extracted, and then their entrances are taken offline to ensure that the entrances of customers who have opened accounts on the same day are not deleted, and the entrances of customers who have not opened accounts are deleted to ensure user experience.

[0089] Again, since the customer's soft deletion flag is updated in real time, there may be customers who have opened an account but are subsequently given a soft deletion flag. To prevent such customers from being accidentally deleted, the solution is as follows:

[0090] When the second preset time is met, the customers who have opened accounts and have soft deletion flags in the customer list are obtained, the third customer information is obtained, and the soft deletion flag of the third customer information is updated to an update flag.

[0091] Specifically, when the time reaches 00:30 on T+1 day, the customers in the customer list are judged and screened again, and customers who have opened accounts but are effectively marked as soft deleted are obtained. These customers are regarded as third customers, and the soft deletion mark of the third customer is updated to an update mark (for subsequent business identification), wherein 00:30 on T+1 day is regarded as the second preset time.

[0092] Therefore, by judging and screening the customers in the customer list again, the customers who need to be soft-deleted are extracted to prevent the entrance of the customers who have opened an account from being accidentally deleted within the time difference, thereby ensuring the user experience.

[0093] It should be noted that 00:00 on T+1 day and 00:30 on T+1 day (the third preset time and the second preset time) can be adjusted according to actual conditions, and this embodiment does not impose any specific restrictions on this.

[0094] Step S1022: If the customer list has the soft deletion flag and meets the second preset time, obtain the customer information with the soft deletion flag in the customer list as the first customer information, wherein the second preset time is later than the first preset time.

[0095] As an implementation manner, in this embodiment, when the time reaches 00:30 on T+1 day, customer information with a soft deletion flag in the customer list is extracted as the first customer information.

[0096] Accordingly, in this embodiment, if the customer list has a hard deletion mark and meets the first preset time, the solution of obtaining the customer with the hard deletion mark in the customer list as the first customer information is as follows:

[0097] On day T, a list of customers to be deleted is obtained in real time. If a customer in the list has a hard deletion mark, the customer information with the hard deletion mark is used as the first customer information.

[0098] Therefore, if the customer has a hard deletion mark, the customer's account opening status will not be judged and the entrance will be directly offline to ensure the stability of the entrance and the user experience.

[0099] This embodiment adopts the above scheme, specifically by obtaining a customer list to be deleted and detecting the identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information; and the online entry is offline according to the first customer information. The present invention solves the problem of erroneous deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, implements different disposal strategies for different types of customers, frees the complex judgment logic of the entry, and better guarantees the customer experience.

[0100] The execution subject of this embodiment takes an online portal management system as an example. In this embodiment, the online portal management system includes a list system. Among them, the functions of the list system include: processing the customer list to obtain a valid list; giving the valid list to the portal for customer portal display.

[0101] In this embodiment, the customer can click on the portal to open a financial account and then apply for an online loan through the portal. However, only customers who are on the list and whose list is valid have the portal for loan application. Customers who are not on the list or are on the list but not valid cannot see the portal for loan application.

[0102] First, the list system is connected to the system that pushes the list of customers to be deleted, and obtains the list of customers to be deleted in real time.

[0103] Secondly, the labels of the list of customers to be deleted are determined. If the list of customers to be deleted has a soft deletion mark, the list is softly processed; if the list of customers to be deleted has a hard deletion mark, the list is hard processed.

[0104] Specifically, the plan for soft processing of the list is as follows:

[0105] First, when the first preset time is met, the list system updates the customer list with a soft deletion mark to obtain an invalid list, wherein the customer list with a soft deletion mark includes non-high-risk customers and customers whose risk levels cannot be determined.

[0106] Specifically, on day T, the list system obtains the list of customers to be deleted in real time. If the customer in the list has a soft deletion mark, the list is updated to invalid to obtain an invalid list, but the invalid list is not synchronized to the entrance, thereby ensuring the stability of the entrance on day T, where day T is used as the first preset time.

[0107] Furthermore, although the list identification has been updated to an invalid identification on T day, the invalid list has not been updated to the entrance. Therefore, the entrance of the customers involved in the invalid list is still retained, and the entrance can still receive account opening applications from customers involved in the invalid list on T day, but the entrance will reject the request at this time.

[0108] Therefore, for customers with soft deletion marks, they are not deleted immediately on the same day, but are deleted the next day to avoid entrance confusion and other phenomena that affect user experience.

[0109] Secondly, since the customer's soft deletion flag is updated in real time, there may be customers who have opened an account but are subsequently given a soft deletion flag. In order to prevent such customers from being offline, the solution is as follows:

[0110] When the third preset time is met, the customer who has opened an account and has a soft deletion flag in the customer list is obtained to obtain the second customer, and the soft deletion flag of the second customer is updated to an update flag.

[0111] Specifically, when 00:00 of T+1 is met, the customers in the customer list are judged and screened, and customers who have opened accounts but are effectively marked as soft deleted are obtained. These customers are regarded as second customers, and the soft deletion mark of the second customer is updated to an update mark (for subsequent business identification), wherein 00:00 of T+1 is regarded as the third preset time.

[0112] Therefore, by judging and screening the customers in the customer list, the customers who need to be soft-deleted are extracted, and then their entrances are taken offline to ensure that the entrances of customers who have opened accounts on the same day are not deleted, and the entrances of customers who have not opened accounts are deleted to ensure user experience.

[0113] Again, since the customer's soft deletion flag is updated in real time, there may be customers who have opened an account but are subsequently given a soft deletion flag. To prevent such customers from being accidentally deleted, the solution is as follows:

[0114] When the second preset time is met, the customer who has opened an account and has a soft deletion flag in the customer list is obtained, a third customer is obtained, and the soft deletion flag of the third customer is updated to an update flag.

[0115] Specifically, when the time reaches 00:30 on T+1 day, the customers in the customer list are judged and screened again, and customers who have opened accounts but are effectively marked as soft deleted are obtained. These customers are regarded as third customers, and the soft deletion mark of the third customer is updated to an update mark (for subsequent business identification), wherein 00:30 on T+1 day is regarded as the second preset time.

[0116] Therefore, by judging and screening the customers in the customer list again, the customers who need to be soft-deleted are extracted to prevent the entrance of the customers who have opened an account from being accidentally deleted within the time difference, thereby ensuring the user experience.

[0117] It should be noted that 00:00 and 00:30 (the third preset time and the second preset time) on the T+1 day can be adjusted according to actual conditions, and this embodiment does not impose any specific restrictions on this.

[0118] Furthermore, the list system synchronizes all customer information marked as soft deleted in the list to the portal.

[0119] Furthermore, the portal receives the soft-deleted customer information synchronized in the list system, and the portal of the offline customers who need to be soft-deleted.

[0120] The plan to harden the list is as follows:

[0121] When the first preset time is met, the list system obtains a customer with a hard deletion mark in the customer list as the first customer.

[0122] Specifically, on day T, the list system obtains the list of customers to be deleted in real time. If a customer in the list has a hard deletion mark, the customer with the hard deletion mark is used as the first customer, wherein the customer with the hard deletion mark includes high-risk customers.

[0123] Therefore, a hard deletion strategy is adopted for high-risk customers, and high-risk customers are deleted in real time to ensure the stability of the portal and the user experience.

[0124] Furthermore, the list system synchronizes all customer information marked as hard deleted in the list to the portal.

[0125] Furthermore, the portal receives the hard-deleted customer information synchronized in the list system, and offline the portal of the customer who needs to be hard-deleted.

[0126] Therefore, the entire judgment logic is taken over by the list system, which frees up the complex judgment logic of the entrance, improves efficiency, and ensures the efficient operation of the system.

[0127] This embodiment adopts the above scheme, specifically by obtaining a customer list to be deleted and detecting the identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information; and the online entry is offline according to the first customer information. The present invention solves the problem of erroneous deletion when the existing online entry management method offlines the entry of the target customer according to the list to be deleted, implements different disposal strategies for different types of customers, frees up the complex judgment logic of the entry, and the list system undertakes the entire judgment logic, ensuring the efficient operation of the entry and better guaranteeing the customer experience.

[0128] Reference Figure 4 , Figure 4 The figure is a functional module diagram of the online portal management system of the present invention. The online portal management system includes:

[0129] The list acquisition module 10 is used to acquire the customer list to be deleted and detect the identifier of the customer list;

[0130] A list processing module 20, configured to soft-delete the customer list if the identifier is a soft-deletion identifier, to obtain first customer information;

[0131] The entry processing module 30 is used to offline the online entry according to the first customer information.

[0132] For the principle and implementation process of online entry management implemented in this embodiment, please refer to the above embodiments and will not be repeated here.

[0133] In addition, an embodiment of the present invention also proposes a terminal device, which includes a memory, a processor, and an online entry management program stored in the memory and executable on the processor, and the online entry management program implements the steps of the online entry management method described above when executed by the processor.

[0134] Since all the technical solutions of all the aforementioned embodiments are adopted when the online entry management program is executed by the processor, it has at least all the beneficial effects brought by all the technical solutions of all the aforementioned embodiments, which will not be described one by one here.

[0135] In addition, an embodiment of the present invention further proposes a computer-readable storage medium, on which an online portal management program is stored. When the online portal management program is executed by a processor, the steps of the online portal management method described above are implemented.

[0136] Since all the technical solutions of all the aforementioned embodiments are adopted when the online entry management program is executed by the processor, it has at least all the beneficial effects brought by all the technical solutions of all the aforementioned embodiments, which will not be described one by one here.

[0137] Compared with the prior art, the present invention provides an online portal management method, system, terminal device and storage medium, which obtains a customer list to be deleted and detects an identifier of the customer list; if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain first customer information; and the online portal is offline according to the first customer information. The present invention solves the problem of erroneous deletion when the existing online portal management method offlines the portal of the target customer according to the list to be deleted, thereby protecting the customer experience.

[0138] It should be noted that, in this article, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or method including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or method. In the absence of further restrictions, an element defined by the sentence "comprises a ..." does not exclude the presence of other identical elements in the process, method, article or method including the element.

[0139] The serial numbers of the above embodiments of the present invention are only for description and do not represent the advantages or disadvantages of the embodiments.

[0140] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present invention, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk) as above, and includes a number of instructions for a terminal device (which can be a mobile phone, a computer, a server, a controlled terminal, or a network device, etc.) to execute the method of each embodiment of the present invention.

[0141] The above are only preferred embodiments of the present invention, and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. An online entry management method, characterized in that: The method comprises the following steps: Obtaining a list of customers to be deleted, and detecting identifiers of the list of customers; If the identifier is a soft deletion identifier, the customer list is soft deleted to obtain first customer information, wherein the soft deletion is when a customer in the customer list has a soft deletion identifier and meets a first preset time, the customer list is updated to be invalid to obtain an invalid list, and the invalid list is not synchronized to the online portal; Offline online entry according to the first customer information; Wherein, if the identifier is a soft deletion identifier, the customer list is soft deleted to obtain the first customer information, including: If the customer list has the soft deletion flag and meets the first preset time, updating the customer list to an invalid list; If the customer list has the soft deletion flag and meets the second preset time, obtaining customer information with the soft deletion flag in the customer list as the first customer information, wherein the second preset time is later than the first preset time; Wherein, if the customer list has the soft deletion flag and meets the second preset time, the step of obtaining customer information with the soft deletion flag in the customer list as the first customer information includes: If the customer list has the soft deletion flag and meets the third preset time, obtain the customer who has opened an account and has the soft deletion flag in the customer list to obtain second customer information, wherein the third preset time is later than the first preset time and earlier than the second preset time; The soft deletion flag of the second customer information is updated to an update flag.

2. The online entry management method according to claim 1, characterized in that: The step of updating the soft deletion flag of the second customer information to an update flag includes: If the customer list has the soft deletion flag and the second preset time is met, obtaining a customer who has opened an account and has the soft deletion flag in the customer list to obtain a third customer; The soft deletion flag of the third client is updated to the update flag.

3. The online entry management method according to claim 1, characterized in that: If the client list has the soft deletion flag and meets the first preset time, the step of updating the client list to an invalid list includes: If a request is received from a client of the invalid list, the request is rejected.

4. The online entry management method according to claim 1, characterized in that: The step of logging off the online portal according to the first customer information includes: Determine whether the first customer information belongs to the invalid list.

5. The online entry management method according to claim 1, characterized in that: The step of obtaining the customer list to be deleted and detecting the identifier of the customer list includes: If the customer list has a hard deletion mark and meets the first preset time, the customer with a hard deletion mark in the customer list is obtained as the first customer information, wherein the hard deletion is to directly offline the online entrance without judging the customer's account opening status.

6. An online entry management system, characterized in that: include: A list acquisition module is used to acquire a customer list to be deleted and detect an identifier of the customer list; a list processing module, configured to soft-delete the customer list if the identifier is a soft-delete identifier, and obtain first customer information, wherein the soft-delete means that when a customer in the customer list has a soft-delete identifier and meets a first preset time, the customer list is updated to be invalid, and an invalid list is obtained, and the invalid list is not synchronized to the online portal; An entry processing module, used for offline online entry according to the first customer information; Wherein, the list processing module is also used for: If the customer list has the soft deletion flag and meets the first preset time, updating the customer list to an invalid list; If the customer list has the soft deletion flag and meets the second preset time, obtaining customer information with the soft deletion flag in the customer list as the first customer information, wherein the second preset time is later than the first preset time; Wherein, the list processing module is also used for: If the customer list has the soft deletion flag and meets the third preset time, obtain the customer who has opened an account and has the soft deletion flag in the customer list to obtain second customer information, wherein the third preset time is later than the first preset time and earlier than the second preset time; The soft deletion flag of the second customer information is updated to an update flag.

7. A terminal device, characterized in that: The terminal device includes a memory, a processor, and an online portal management method stored in the memory and executable on the processor. When the online portal management program is executed by the processor, the steps of the online portal management method as described in any one of claims 1 to 5 are implemented.

8. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores an online portal management program, and when the online portal management program is executed by the processor, the steps of the online portal management method according to any one of claims 1 to 5 are implemented.

Citation Information

Patent Citations

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