Device operation and deployment method, terminal device, and computer storage medium
By analyzing the usage data of the hospital's self-service terminal and deploying preset self-service terminals and/or business functions, the problem of unreasonable equipment operation and deployment in the existing technology is solved, and the equipment usage rate and patient medical efficiency are improved.
Patent Information
- Application Number
- CN202111672189.5
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- Filing Date
- 2021-12-31
- Publication Date
- 2025-07-01
- Estimated Expiration
- 2041-12-31
AI Technical Summary
The existing technology cannot reasonably operate and allocate hospital self-service terminals, resulting in low usage and turnover rates, reducing the efficiency of patients' medical treatment and causing waste of medical resources.
By obtaining the usage data of deployed self-service terminals, analyzing the usage distribution of preset self-service terminals and/or preset business functions, and provisioning them based on this distribution, the reasonable operation of the equipment is improved.
It has improved the use rate and turnover rate of hospital self-service terminal equipment, improved the medical efficiency of patients, reduced the workload of medical staff, and provided reasonable equipment recommendations for equipment manufacturing suppliers.
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Figure CN114446459B_ABST
Abstract
Description
Technical Field
[0001] This application relates to the field of self-service device management, and particularly to a device operation and deployment method, a terminal device, and a computer storage medium. Background Art
[0002] With the improvement of people's requirements for hospital service levels, hospital self-service terminals are applied in hospital scenarios to improve the daily operation efficiency and service quality of hospitals. To meet the business needs of patients and improve the medical treatment efficiency, China is gradually building a hospital digital system, which also provides a good development opportunity for hospital self-service terminals. Patients can complete relevant services such as registration, payment, receipt collection, and query through the use of hospital self-service terminals.
[0003] The defect of the existing technology is that it is impossible to perform reasonable operation and deployment for devices. The utilization rate and turnover rate of hospital self-service terminals are not reasonable during actual use, which reduces the medical treatment efficiency of patients and causes waste of medical resources at the same time. Summary of the Invention
[0004] This application provides a device operation and deployment method, a terminal device, and a computer storage medium to solve the technical problem of unreasonable operation and deployment of devices in the existing technology.
[0005] To solve the above problems, this application proposes a device operation and deployment method, and the device operation and deployment method includes:
[0006] Obtain the usage data of the deployed self-service terminals;
[0007] Obtain the usage distribution of the preset self-service terminals and / or the preset service functions based on the usage data;
[0008] Deploy the preset self-service terminals and / or the preset service functions according to the usage distribution of the preset self-service terminals and / or the preset service functions.
[0009] To solve the above problems, this application also proposes a terminal device, including a memory and a processor coupled to the memory; wherein, the memory is used to store program data, and the processor is used to execute the program data to implement the device operation and deployment method as described above.
[0010] To solve the above problems, this application also proposes a computer storage medium, and the computer storage medium is used to store program data, and when the program data is executed by a computer, it is used to implement the device operation and deployment method as described above.
[0011] The present application provides a method for device operation and allocation, a terminal device, and a computer storage medium. By obtaining the usage data of deployed self-service terminals, obtaining the usage distribution of preset self-service terminals and / or preset service functions based on the usage data, and allocating the preset self-service terminals and / or preset service functions according to the usage distribution of the preset self-service terminals and / or preset service functions. Through the method of the present application, hospital management personnel and / or the manufacturing and supply manufacturers of self-service terminal devices obtain the usage distribution based on the usage data of the deployed self-service terminals, and allocate the preset self-service terminals and / or preset service functions through the analysis of the usage distribution, which can provide reasonable suggestions for device operation and allocation, improve the utilization rate and turnover rate of hospital self-service terminal devices, thereby improving the medical treatment efficiency of patients and reducing the workload of medical staff. BRIEF DESCRIPTION OF THE DRAWINGS
[0012] Figure 1 is a schematic flowchart of the first embodiment of the device operation and allocation method provided by the present application;
[0013] Figure 2 is a statistical schematic diagram of an embodiment of the device operation and allocation method provided by the present application;
[0014] Figure 3 is a schematic flowchart of the second embodiment of the device operation and allocation method provided by the present application;
[0015] Figure 4 is a schematic flowchart of the third embodiment of the device operation and allocation method provided by the present application;
[0016] Figure 5 is a schematic flowchart of the fourth embodiment of the device operation and allocation method provided by the present application;
[0017] Figure 6 is a schematic flowchart of the fifth embodiment of the device operation and allocation method provided by the present application;
[0018] Figure 7 is a schematic structural diagram of an embodiment of the terminal device provided by the present application;
[0019] Figure 8 is a schematic structural diagram of an embodiment of the computer storage medium provided by the present application. DETAILED DESCRIPTION OF THE EMBODIMENTS
[0020] To make the above objects, features, and advantages of the present application more apparent and understandable, the following provides a detailed description of the specific embodiments of the present application in conjunction with the accompanying drawings. It can be understood that the specific embodiments described herein are only for explaining the present application and not for limiting the present application. Additionally, it should be noted that for ease of description, only the parts related to the present application rather than all the structures are shown in the drawings. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts fall within the scope of protection of the present application.
[0021] The terms "first", "second", etc. in the present application are used to distinguish different objects rather than to describe a specific order. In addition, the terms "comprising" and "having" and any variations thereof are intended to cover non-exclusive inclusion. For example, a process, method, system, product, or device that includes a series of steps or units is not limited to the listed steps or units, but may optionally further include steps or units not listed, or may optionally further include other steps or units inherent to these processes, methods, products, or devices.
[0022] Referring to "embodiments" herein means that the specific features, structures, or characteristics described in connection with the embodiments may be included in at least one embodiment of the present application. The phrase appearing in various positions in the specification does not necessarily refer to the same embodiment, nor is it an independent or alternative embodiment mutually exclusive with other embodiments. Those skilled in the art explicitly and implicitly understand that the embodiments described herein may be combined with other embodiments.
[0023] To solve the problem that the hospital self-service terminal in the prior art cannot be reasonably operated and allocated during actual use, the present application proposes a device operation and allocation method, which can be applied to a hospital management system.
[0024] Furthermore, the hospital management system can be a server or a terminal device composed of a memory and a processor coupled to the memory. Correspondingly, the memory can be used to store the program data of the above device operation and allocation method, and the processor is used to execute the program data.
[0025] Among them, the above terminal device can be applied to a computer storage medium. When the terminal device runs, the computer storage medium can store program data, and when the program data is executed by the computer, it is used to implement the above device operation and allocation method.
[0026] Further, the above-mentioned server can be hardware or software. When the server is hardware, it can be implemented as a distributed server cluster composed of multiple servers or as a single server. When the server is software, it can be implemented as multiple software or software modules, such as software or software modules for providing a distributed server, or as a single software or software module, which is not specifically limited herein.
[0027] It should be noted that in the description of the device operation and deployment method of the present application, the hospital management system is uniformly used as the execution subject.
[0028] Please refer to Figure 1 , Figure 1 which is a schematic flowchart of the first embodiment of the device operation and deployment method provided by the present application. The method includes the following steps:
[0029] S101: Obtain the usage data of the deployed self-service terminals.
[0030] In this embodiment, the obtained usage data of the deployed self-service terminals is mainly generated by obtaining the historical usage data of the deployed terminals, and generating usage data by obtaining the historical usage data parameters of each business function of the terminals in hospitals of different scales, different regions, different types, as well as in different time periods, different deployment areas, and different device types.
[0031] S102: Obtain the usage distribution of the preset self-service terminals and / or preset business functions based on the usage data.
[0032] Obtaining the usage distribution of the preset self-service terminals and / or preset business functions based on the usage data, as Figure 2 shown, Figure 2 including the device deployment area, device type, number of devices, preset business functions of the devices, and device status, which is the usage situation of the devices in a comprehensive tertiary first-class hospital in a prefecture-level city in the southeast coastal area of China (such as Shenzhen).
[0033] In a specific embodiment, the hospital management system statistically analyzes the usage data of the preset self-service terminals and / or preset business functions, including: the number of different device types in different deployment areas within a time period, and the usage amount of the preset business functions of different device types in different deployment areas within a time period. The hospital management system obtains the usage status of the preset self-service terminals and / or preset business functions in different time periods based on the usage distribution.
[0034] S103: Deploy and allocate the preset self-service terminals and / or preset business functions according to the usage distribution of the preset self-service terminals and / or preset business functions.
[0035] Specifically, the hospital management system needs to obtain the usage status of the preset self-service terminals and / or preset business functions in different time periods according to the usage distribution of the preset self-service terminals and / or preset business functions, for the distribution and allocation of the preset self-service terminals and / or preset business functions.
[0036] The embodiment of the present application provides a device operation and allocation method, a terminal device, and a computer storage medium. By obtaining the usage data of the deployed self-service terminals; obtaining the usage distribution of the preset self-service terminals and / or preset business functions based on the usage data; and allocating the preset self-service terminals and / or preset business functions according to the usage distribution of the preset self-service terminals and / or preset business functions. Through the method of the present application, hospital management personnel and / or the manufacturing and supply manufacturers of self-service terminal devices obtain the usage distribution based on the usage data of the deployed self-service terminals, and allocate the preset self-service terminals and / or preset business functions through the analysis of the usage distribution, providing reasonable suggestions for device operation and allocation, improving the utilization rate and turnover rate of hospital self-service terminal devices, thereby improving the medical treatment efficiency of patients, reducing the workload of medical staff, and at the same time being beneficial for the manufacturing and supply manufacturers of self-service terminal devices to reasonably recommend relevant devices to hospital management personnel.
[0037] Please refer to Figure 3 , Figure 3 which is a schematic flowchart of the second embodiment of the device operation and allocation method provided by the present application. The method includes the following steps:
[0038] S201: Obtain the usage status of the preset self-service terminals and / or preset business functions in different time periods based on the usage distribution.
[0039] The function usage status can be a busy status, an idle status, or a normal status. Specifically, the hospital management system needs to judge the usage status of the preset self-service terminals and / or preset business functions in this time period according to the comparison between the usage amount of the preset self-service terminals and / or preset business functions in a time period and the average usage threshold.
[0040] In a specific embodiment, in order to obtain the usage status of the preset self-service terminals and / or preset business functions in different time periods, the hospital management system also needs to obtain the average usage threshold of the preset self-service terminals and / or preset business functions according to the usage distribution of the preset self-service terminals and / or preset business functions. Among them, the preset business functions include registration business, number-taking business, payment business, and invoice printing business.
[0041] Specifically, based on the usage volume distribution of each business function of the terminal in hospitals of different scales, different regions, different types, as well as in different time periods, different deployment areas, and different device types, the average usage threshold of the preset self-service terminal in Class III Grade A hospitals is 100 - 200 units; the average usage threshold of the registration business is 7,000 - 8,000 times; the average usage threshold of the number-taking business is 3,000 - 5,000 times; the average usage threshold of the payment business is 7,000 - 8,000 times; the average usage threshold of the invoice printing business is 4,000 - 6,000 times.
[0042] S202: Output a suggestion message to increase the preset self-service terminal and / or the preset business function during the busy period.
[0043] Based on the fact that when the usage status of the self-service terminal and / or the preset business function is in a busy state during this period, the hospital management system outputs a suggestion message to increase the preset self-service terminal and / or the preset business function during the busy period, and generates a deployment plan for the self-service terminal in the busy state.
[0044] S203: Output a suggestion message to replace with other self-service terminals and / or business functions during the idle period.
[0045] Based on the fact that when the usage status of the self-service terminal and / or the preset business function is in an idle state during this period, the hospital management system outputs a suggestion message to replace with other self-service terminals and / or business functions during the idle period, and generates a deployment plan for the self-service terminal in the idle state.
[0046] S204: Output the deployment plan of the preset automatic terminal and / or the self-service terminal running the preset business function.
[0047] Based on the deployment plan of the preset automatic terminal and / or the self-service terminal running the preset business function generated by the hospital management system according to the usage status of the preset self-service terminal and / or the preset business function in different time periods, the hospital management system outputs the obtained deployment plan of the self-service terminal.
[0048] It should be noted that when the usage status of the self-service terminal and / or the preset business function obtained by the hospital management system is in a normal state during this period, the hospital management system does not generate a deployment plan for the self-service terminal.
[0049] In this embodiment, the person who obtains the deployment plan of the self-service terminal can be a hospital administrator or a manufacturer and supplier of the self-service terminal equipment. Based on the deployment plan of the self-service terminal, the hospital administrator can allocate the preset deployment area or the number of self-service terminals according to the obtained deployment plan of the self-service terminal, or run the preset business function on other self-service terminals; the manufacturer and supplier of the self-service terminal equipment can make equipment recommendations to the hospital administrator according to the obtained deployment plan of the self-service terminal, or adjust the types of self-service terminal equipment according to business requirements, and add or delete relevant business functions on different types of self-service terminals.
[0050] In the embodiment of the present application, by comparing the usage amount of the preset self-service terminal and / or the preset business function within a period of time with the average usage threshold, the usage status of the preset self-service terminal and / or the preset business function within this period of time is judged. A suggestion message to increase the preset self-service terminal and / or the preset business function is output during the busy period, and a suggestion message to replace it with other self-service terminals and / or business functions is output during the idle period. Through the present application, the hospital administrator can obtain the usage status of the preset self-service terminal and / or the preset business function, which is beneficial to reasonably carry out the deployment plan of the self-service terminal and improve the utilization rate of the self-service terminal.
[0051] Please refer to Figure 4 , Figure 4 which is a schematic flowchart of the third embodiment of the device operation and deployment method provided by the present application, and is Figure 3 the specific implementation steps of step S201 provided by
[0052] S301: Obtain the average usage threshold of the preset self-service terminal and / or the preset business function based on the usage amount distribution.
[0053] Based on the data of the usage amount distribution, the hospital management system calculates the average usage threshold of the preset self-service terminal and / or the preset business function by statistically analyzing the usage amount distribution of different business functions of the self-service terminal in different deployment areas and different device types within a period of time.
[0054] Among them, a period of time can be one hour, one day, one month, one quarter or one year, etc. Therefore, the average usage threshold obtained by the hospital management system based on the usage amount distribution can reflect the short-term and / or long-term usage conditions of the preset self-service terminal and / or the preset business function.
[0055] S302: Judge whether the usage amount of the preset self-service terminal and / or the preset business function within a period of time exceeds the average usage threshold.
[0056] Based on the comparison between the usage amount of a preset self-service terminal and / or a preset service function within a period of time and the average usage threshold obtained from the hospital management system, it is determined whether the usage amount of the preset self-service terminal and / or the preset service function within a period of time exceeds the average usage threshold. The usage status of the preset self-service terminal and / or the preset service function is obtained according to the determination result.
[0057] Among them, when the usage amount of the preset self-service terminal and / or the preset service function within a period of time exceeds the average usage threshold, it is obtained that the preset self-service terminal and / or the preset service function is in a busy state within this period of time; when the usage amount of the preset self-service terminal and / or the preset service function within a period of time does not exceed the average usage threshold, it is obtained that the preset self-service terminal and / or the preset service function is in a normal state within this period of time; when the usage amount of the preset self-service terminal and / or the preset service function within a period of time is lower than the preset range of the average usage threshold, it is obtained that the preset self-service terminal and / or the preset service function is in an idle state within this period of time.
[0058] Specifically, within a period of time, the usage amount of the registration service of the self-service terminal is 9,500 times. Since the average usage threshold of the registration service of this self-service terminal is 7,000 - 8,000 times, it is determined that the usage amount of the registration service of the self-service terminal exceeds the average usage threshold, and it is obtained that the registration service of the self-service terminal is in a busy state within this period of time.
[0059] S303: Confirm that the preset self-service terminal and / or the preset service function is in a busy state within this period of time, and output a suggestion message to increase the preset self-service terminal and / or the preset service function.
[0060] When the usage amount of the preset self-service terminal and / or the preset service function within a period of time exceeds the average usage threshold, the hospital information system's judgment on the usage status of the preset self-service terminal and / or the preset service function is obtained, and it is confirmed that the preset self-service terminal and / or the preset service function is in a busy state within this period of time. A suggestion message to increase the preset self-service terminal and / or the preset service function is output within the period of the busy state.
[0061] In a specific embodiment, the suggestion message to increase the preset self-service terminal and / or the preset service function output within the period of the busy state may be a suggestion message to increase the number of preset self-service terminals in the deployment area within the period of the busy state, or may be a suggestion message to run the preset service function on other self-service terminals in the deployment area within the period of the busy state, so as to solve the problem that the device is difficult to cope with the business needs of users within this period of time.
[0062] In this embodiment, the above self-service terminal can run one or more business functions, and different types of self-service terminals can run different types and quantities of business functions. Hospital administrators can add or delete the types of business functions run by the self-service terminal.
[0063] Specifically, the hospital management system needs to determine whether a preset business function can be run on other self-service terminals. When a preset business function can be run on other self-service terminals, the hospital management system outputs a suggestion message to install the preset business function on other self-service terminals; when a preset business function cannot be run on other self-service terminals, the hospital management system outputs a suggestion message to replace other self-service terminals with preset self-service terminals that can run the preset business function.
[0064] Among them, when a time period is a quarter or a year, the above device operation and deployment can solve the business demand problems of the device during long-term operation. When a time period is an hour, a day, or a month, it solves the business demand problems of the device during short-term operation. Specifically, if the average usage of registration in the outpatient hall has been in a busy state for a long time within a quarter, hospital administrators can add and deploy self-service terminals capable of operating the registration business in the outpatient hall.
[0065] In the embodiment of the present application, the average usage threshold obtained through the usage distribution is used to obtain the usage conditions of the preset self-service terminal and / or the preset business function in the short term and / or the long term, and a suggestion message to add the preset self-service terminal and / or the preset business function can be output during the busy time period. Through the present application, hospital administrators can solve the business demand problems of the device during short-term and / or long-term operation, and the deployment of the preset self-service terminal and / or the preset business function is flexible, thereby reducing the actual operation cost of the device.
[0066] Please refer to Figure 5 , Figure 5 which is a schematic flowchart of the fourth embodiment of the device operation and deployment method provided by the present application, including the following steps:
[0067] S401: Obtain the age distribution of users based on usage data.
[0068] After obtaining the usage data of the deployed self-service terminals, based on the usage data analysis, obtain the age distribution of users of the preset self-service terminal and / or the preset business function in different deployment areas during different time periods.
[0069] Among them, the age groups of users can be divided into elderly groups over 50 years old, children's groups under 12 years old, etc.
[0070] S402: Output the deployment plan of the corresponding self-service terminal and / or business function for the age group that exceeds the user age threshold within the preset time period according to the user age distribution.
[0071] When the user age distribution of a preset self-service terminal and / or a preset business function exceeds the user age threshold within a preset time period, the corresponding self-service terminal and / or business function handles exclusive services corresponding to the user age group within the corresponding time period.
[0072] In a specific embodiment, when the use of a preset self-service terminal and / or a preset business function by the elderly group over 50 years old exceeds the threshold within a preset time period, the hospital management system outputs a recommended message such as the corresponding self-service terminal and / or business function showing enlarged fonts and simplified functions during this time period, and adding intelligent voice-guided mode, etc.; when the use of a preset self-service terminal and / or a preset business function by the children's group under 12 years old exceeds the threshold within a preset time period, the hospital management system outputs a recommended message such as the corresponding self-service terminal and / or business function being able to handle only children's fever services, children's health care services, etc. during this time period.
[0073] After obtaining the usage data of the deployed self-service terminals in this application embodiment, the user age distribution is obtained, and a recommended message for setting exclusive services corresponding to the user age group for the self-service terminal and / or business function corresponding to the age group exceeding the user age threshold within a preset time period is output. Through this application, hospital administrators can have a more reasonable business and function deployment for self-service terminals and / or preset business functions for users of different age groups based on the deployment plan of the hospital management system, improving the user satisfaction.
[0074] Please refer to Figure 6 , Figure 6 which is a schematic flowchart of the fifth embodiment of the device operation and deployment method provided by this application, including the following steps:
[0075] S501: Obtain the business conversion rate of a preset self-service terminal and / or a preset business function based on the usage data.
[0076] After obtaining the usage data of the deployed self-service terminals, based on the usage data analysis of the success of handling services of the preset self-service terminal and / or the preset business function in different deployment areas, the business conversion rate is obtained.
[0077] Among them, when the value of the business conversion rate is 100%, the corresponding self-service terminal and / or business function meets the business needs of users in this deployment area; when the value of the business conversion rate is 0% - 100%, the corresponding self-service terminal and / or business function cannot fully meet the business needs of users in this deployment area; when the value of the business conversion rate is 0%, the corresponding self-service terminal and / or business function cannot meet the business needs of users in this deployment area.
[0078] S502: When the business conversion rate is lower than the preset conversion rate threshold, report the abnormal information of the preset self-service terminal and / or the preset business function, so as to output a suggestion message for replacing or overhauling the preset self-service terminal and / or the preset business function.
[0079] When the business conversion rate is lower than the preset conversion rate threshold, report the abnormal information of the preset self-service terminal and / or the preset business function. Wherein, the business conversion rate being lower than the preset conversion rate threshold indicates that there is a device failure in the preset self-service terminal and / or the preset business function, or the corresponding self-service terminal cannot run the business required by the user. At this time, when the hospital management system obtains the above abnormal information, it outputs a suggestion message for replacing or overhauling the preset self-service terminal and / or the preset business function.
[0080] Specifically, when the business conversion rate of the printing service of the self-service terminal is 0%, the hospital management system determines that there is an abnormality in the printing service function of the corresponding self-service terminal, and outputs a suggestion message for replacement or overhaul to the hospital management personnel.
[0081] In the embodiment of the present application, after obtaining the usage data of the deployed self-service terminals, analyze to obtain the business conversion rate of the preset self-service terminal and / or the preset business function. When the business conversion rate is lower than the preset conversion rate threshold, report the abnormal information and output a suggestion message for replacing or overhauling the preset self-service terminal and / or the preset business function. Through the present application, hospital management personnel can timely obtain the abnormal information of the devices in each deployment area, so as to timely replace or overhaul the devices, thereby reducing the idle time of the devices caused by failures and improving the satisfaction of users when using the devices.
[0082] Please refer to Figure 7 , Figure 7 which is a schematic structural diagram of an embodiment of the device operation and deployment method provided by the present application.
[0083] As Figure 7 shown, the terminal device 700 of this embodiment includes a processor 701 and a memory 702.
[0084] The processor 701 is connected to the memory 702. The memory 702 stores program data, and the processor 701 is used to execute the program data to implement the device operation and deployment method described in the above embodiment.
[0085] In this embodiment, the processor 701 can also be referred to as a CPU (Central Processing Unit). The processor 701 may be an integrated circuit chip with signal processing capabilities. The processor 701 can also be a general-purpose processor, a digital signal processor (DSP), an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components. The general-purpose processor can be a microprocessor or the processor 701 can also be any conventional processor, etc.
[0086] Please refer to Figure 8 , Figure 8 which is a schematic structural diagram of an embodiment of the computer storage medium provided by the present application.
[0087] As Figure 8 shown, the computer storage medium 800 is used to store program data 801. When the program data 801 is executed by the processor, it is used to implement the device operation and allocation method described in the above embodiment.
[0088] In the embodiment of the device operation and allocation method provided by the present application, when the method involved is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a device, such as a computer-readable storage medium. Based on such an understanding, the technical solution of the present application, in essence, or the part that contributes to the prior art, or all or part of the technical solution, can be embodied in the form of a software product. The computer software product is stored in a storage medium and includes several instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) or a processor to execute all or part of the steps of the methods described in various embodiments of the present application. The foregoing storage medium includes: various media such as a USB flash drive, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disc that can store program codes.
[0089] The above are only the embodiments of the present application, and do not limit the patent scope of the present application. Any equivalent structural or equivalent process transformation made by using the content of the specification and drawings of the present application, or directly or indirectly applied in other related technical fields, shall be equally included in the patent protection scope of the present application.
Claims
1. A device operation and deployment method, characterized in that, The device operation and deployment method includes: Obtaining the usage data of the deployed self-service terminals; Obtaining the usage distribution of the preset self-service terminals and preset service functions based on the usage data, where the preset service functions include registration services, number-taking services, payment services, and invoice printing services; Deploying the preset self-service terminals and preset service functions according to the usage distribution of the preset self-service terminals and preset service functions; After obtaining the usage data of the deployed self-service terminals, the device operation and deployment method further includes: Obtaining the user age distribution based on the usage data; Proposing a deployment plan for the corresponding self-service terminals and service functions for the age groups that exceed the user age threshold within a preset time period according to the user age distribution; The deploying the preset self-service terminals and preset service functions according to the usage distribution of the preset self-service terminals and preset service functions includes: Obtaining the usage status of the preset self-service terminals and / or preset service functions in different time periods based on the usage distribution; When the usage status of the preset self-service terminals and preset service functions is in a busy state, outputting a suggestion message to increase the preset self-service terminals and preset service functions during the busy time period; When the usage status of the preset self-service terminals and preset service functions is in an idle state, outputting a suggestion message to replace them with other self-service terminals and service functions during the idle time period.
2. The device operation and deployment method according to claim 1, wherein The outputting a suggestion message to increase the preset self-service terminals and preset service functions during the busy time period when the usage status of the preset self-service terminals and preset service functions is in a busy state includes: Obtaining the average usage threshold of the preset self-service terminals and preset service functions based on the usage distribution; Judging whether the usage volume of the preset self-service terminals and preset service functions in a time period exceeds the average usage threshold; If so, confirming that the preset self-service terminals and preset service functions are in a busy state during this time period, and outputting a suggestion message to increase the preset self-service terminals and preset service functions.
3. The device operation and deployment method according to claim 1 or 2, wherein The outputting a suggestion message to increase the preset self-service terminals and preset service functions during the busy time period includes: A suggestion message to increase the number of the preset self-service terminals during the busy time period; And / or, a suggestion message to run the preset service functions on other self-service terminals.
4. The device operation and deployment method according to claim 1, wherein The deploying the preset self-service terminals and preset service functions according to the usage distribution of the preset self-service terminals and preset service functions includes: Outputting a deployment plan for the preset automatic terminals and the self-service terminals running the preset service functions according to the usage distribution of the preset self-service terminals and preset service functions.
5. The device operation and deployment method according to claim 1, wherein After obtaining the usage data of the deployed self-service terminals, the device operation and deployment method further includes: Obtain the business conversion rate of the preset self-service terminal and the preset business function based on the usage data; When the business conversion rate of the preset self-service terminal and the preset business function is lower than the preset conversion rate threshold, report the abnormal information of the preset self-service terminal and the preset business function to output a suggestion message for replacing or overhauling the preset self-service terminal and the preset business function.
6. A terminal device, characterized in that, The terminal device includes a memory and a processor coupled to the memory; Wherein, the memory is used to store program data, and the processor is used to execute the program data to implement the device operation and deployment method according to any one of claims 1 to 5.
7. A computer storage medium, characterized in that, The computer storage medium is used to store program data, and when the program data is executed by a processor, it is used to implement the device operation and deployment method according to any one of claims 1 to 5.
Citation Information
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