Method and apparatus for assisting a user in packing and delivering goods

By scanning the QR code of the order confirmation letter and using color display to assist users in packing and delivering products, the problem of difficulty in finding and picking products in remote ordering services is solved, and efficient packaging and delivery process management is achieved, reducing errors and losses.

CN115668244BActive Publication Date: 2025-07-25OASIS CO LTD
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Patent Information

Application Number
CN202180035988.3
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Priority Date
2020-05-18
Filing Date
2021-05-18
Publication Date
2025-07-25
Estimated Expiration
2041-05-18

AI Technical Summary

Technical Problem

In remote ordering services, as the types and quantity of goods increase, it becomes difficult to find and pick products, and the packaging methods are diverse and the matters that need attention increase, resulting in errors and losses during packaging and delivery.

Method used

By scanning the QR code of the order confirmation letter, provide precautions during packaging and ordering product list, use color display to assist users in selecting and packaging products, and converting status after completion, combining smart devices and applications to realize product packaging and delivery assistance.

Benefits of technology

Efficiently package goods, prevent mistakes, ensure delivery in non-face-to-face delivery, manage user attendance and optimize packaging and delivery processes.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention relates to a method for assisting a user in packing and delivering goods. The method is characterized by including the following steps: the user scans a two-dimensional (QR, Quick-response) code of an order confirmation; based on the QR code of the order confirmation, order details including information on precautions during packing and a list of ordered goods are provided; when the user selects the information on precautions during packing, the information on precautions during packing is displayed in a first color; when packing of a specific good in the list of ordered goods is completed, the user selects the specific good in the list of ordered goods; when the specific good is selected, the specific good is displayed in the first color; and when packing of all goods in the list of ordered goods is completed, the user converts the status of the list of ordered goods to packing completed.
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Description

Technical Field

[0001] The present invention relates to a method and apparatus for assisting a user in packing and delivering goods, and more particularly, to a method and apparatus for assisting a user in packing specific goods and delivering them to an orderer in a space such as a warehouse where a large number of goods are displayed and packed. Background Art

[0002] In recent years, with the advent of the information age, delivery services based on remote orders via the Internet and the like have become active. Such services generally consist of a series of procedures for picking goods according to an order, packing the picked goods, and delivering the packed goods to the orderer.

[0003] However, since the types or quantities of goods that can be ordered have increased, and a large number of different types of goods are loaded in a space such as a warehouse, it has become difficult to effectively search for and pick goods. Also, since the packing method varies depending on the type of goods, and the number of things to be noted is increasing, packing has also become difficult. Moreover, the delivery methods of packed goods are also diversified, and non-face-to-face delivery in particular has attracted attention, but there are problems such as the occurrence of loss. That is, in such services, various problems currently occur in picking, packing, and delivery. Summary of the Invention

[0004] Technical Problem

[0005] An object of the present invention for solving the above problems is to provide a method for assisting a user in packing and delivering goods.

[0006] Another object of the invention for solving the above problems is to provide an apparatus for assisting a user in packing and delivering goods.

[0007] Technical Solution

[0008] A method for assisting a user in packing and delivering goods according to an embodiment of the present invention for achieving the above object is executed by a goods packing and delivery assistance apparatus and may include the following steps: a user scans a two-dimensional (Quick-response) code of an order confirmation form; based on the two-dimensional code of the order confirmation form, order details including information on precautions during packing and a list of ordered goods are provided; when the user selects the information on precautions during packing, the information on precautions during packing is displayed in a first color; when packing of a specific good in the list of ordered goods is completed, the user selects the specific good in the list of ordered goods; when the specific good is selected, the specific good is displayed in the first color; and when packing of all goods in the list of ordered goods is completed, the user changes the status of the list of ordered goods to packing completed.

[0009] An auxiliary device for commodity packing and distribution according to an embodiment of the present invention for achieving the above object includes a processor and a memory storing at least one instruction executed by the above processor, and is capable of executing the above at least one instruction to perform the following steps: a user scans a two-dimensional (Quick-response) code of an order confirmation form; based on the two-dimensional code of the order confirmation form, order details including information on precautions during packing and a list of ordered commodities are provided; when the above user selects the information on precautions during packing, the information on precautions during packing is displayed in a first color; when packing of a specific commodity in the above list of ordered commodities is completed, the above user selects the specific commodity in the above list of ordered commodities; when the specific commodity is selected, the specific commodity is displayed in the above first color; when packing of all commodities in the above list of ordered commodities is completed, the above user converts the status of the above list of ordered commodities to packing completed.

[0010] Technical effects

[0011] According to the present invention, commodity packing can be effectively performed by considering the types of commodities and packing paper.

[0012] According to the present invention, when all of a specific packing paper is consumed, a request for the consumed specific packing paper can be effectively executed.

[0013] According to the present invention, in non-face-to-face distribution, commodity delivery can be effectively executed. Description of the drawings

[0014] Figure 1 A diagram for explaining an auxiliary method for commodity packing and distribution according to an embodiment of the present invention.

[0015] Figures 2 to 7 A diagram showing a screen of a user terminal for executing an auxiliary method for commodity packing according to an embodiment of the present invention.

[0016] Figure 8 And Figure 9 A diagram showing a screen of a user terminal for executing a packing material request according to an embodiment of the present invention.

[0017] Figures 10 to 13 A diagram showing a screen of a user terminal for executing an auxiliary method for commodity distribution according to an embodiment of the present invention.

[0018] Figure 14 A block diagram of an auxiliary device for commodity packing and distribution according to an embodiment of the present invention.

[0019] Figure 15 A flowchart of an auxiliary method for commodity packing and distribution according to an embodiment of the present invention. Detailed implementation manners

[0020] The present invention can be implemented with various changes and has various embodiments. Specific embodiments will be illustrated in the accompanying drawings and described in detail in the detailed description. However, this is not intended to limit the present invention to a specific embodiment, but should be understood to include all changes, equivalent technical solutions, or alternative technical solutions within the spirit and technical scope of the present invention. In the process of describing each drawing, similar reference numerals are used for similar structural elements.

[0021] Terms such as "first", "second", "A", and "B" can be used to describe various structural elements, but the above structural elements should not be limited by the above terms. The above terms are only used for the purpose of distinguishing one structural element from other structural elements. For example, without departing from the scope of the claims of the present invention, the first structural element can be named the second structural element, and similarly, the second structural element can also be named the first structural element. The term "and / or" includes combinations of multiple related recited items or a certain item among multiple related recited items.

[0022] When referring to a certain structural element being "connected" or "coupled" to other structural elements, it should be understood that it can be directly connected or coupled to the above other structural elements, but there may also be other structural elements in between. On the contrary, when referring to a certain structural element being "directly connected" or "directly coupled" to other structural elements, it should be understood that there are no other structural elements in between.

[0023] The terms used in this application are only for describing specific embodiments and are not intended to limit the present invention. Unless clearly indicated otherwise in the context, singular expressions include plural expressions. In this application, terms such as "comprising" or "having" refer to the existence of features, numbers, steps, actions, structural elements, components, or combinations thereof described in the specification, and should not be construed as precluding the existence or additional possibility of one or more other features, numbers, steps, actions, structural elements, components, or combinations thereof.

[0024] Unless otherwise defined, the meanings of all terms, including technical terms or scientific terms, used in the specification are the same as those commonly understood by those of ordinary skill in the technical field to which the present invention belongs. Terms defined in commonly used dictionaries should be interpreted as having the same meaning as that in the context of the related technology, and should not be interpreted as idealized or overly formal meanings unless clearly defined in this application.

[0025] Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the accompanying drawings. In the process of describing the present invention, for the convenience of overall understanding, the same reference numerals are used for the same structural elements in the drawings, and repeated descriptions of the same structural elements are omitted.

[0026] Figure 1 A diagram for explaining a method for assisting in packing and delivering goods according to an embodiment of the present invention.

[0027] Referring to Figure 1 , an embodiment of the present invention can assist a user in packing at least one item according to an order list of items, and can assist in delivering the packed items or the boxes containing the packed items. Among them, the packing of the items can be carried out using a picking box in which items are picked through a picking operation. That is, it can mean packing the items in the picking box.

[0028] In one embodiment, various functions can be provided to assist the above-mentioned user in packing and / or delivering. In particular, when packing becomes complex, such as for multiple items, the quantity in the picking box is insufficient, or the packaging method for each item is different, a QR code can be used to effectively assist the user. Also, the delivery location information can be easily confirmed using the QR code, and guidance can be immediately provided by linking with a navigation system. Delivery completion can be ensured in non-face-to-face deliveries through image capture. Moreover, one embodiment can not only use the QR code for the above-mentioned packing and / or delivery, but also effectively manage the user's attendance.

[0029] In other words, in one embodiment, the order details can be received based on the QR code of the order confirmation, and each item such as the information on precautions during packaging or the quantity of the item can be selected. When completed, the color is changed, thereby enabling assistance in rechecking the corresponding item. Thus, incorrect packing can be effectively prevented.

[0030] Also, in one embodiment, the delivery location information of the orderer and the name information of the orderer can be received based on the waybill QR code, and compared with the waybill, thereby enabling assistance in rechecking the corresponding item. Thus, incorrect delivery can be equally effectively prevented.

[0031] The method for assisting in packing and / or delivering goods in one embodiment can be executed by a computing device such as a smartphone or a tablet computer, that is, a smart device, and can also be provided through an application or a web browser. And since packing and / or delivering goods may require mobility or portability, the above-mentioned smart device can be a portable device. Or it can also be a wearable device. That is, the device for executing the method for assisting in packing and / or delivering goods can be carried by the user or attached to a specific location, and the user can carry out packing and / or delivering of goods, and can be a device that can be confirmed and operated at any time.

[0032] Moreover, the device for providing the commodity packing assistance method and the device for providing the commodity delivery assistance method can be provided separately. That is, depending on whether the user performing the packing is different from the delivery person in charge of the delivery, they can also be provided on different devices. However, all functions can be provided on one device. The packing assistance method can be provided on the device of the user performing the packing, and the delivery assistance method can be provided on the device of the delivery person in charge of the delivery.

[0033] Hereinafter, together with Figures 2 to 9 the device for providing the commodity packing assistance method will be described in detail, or the commodity packing assistance method will be described in detail together with the screen of the commodity packing assistance device, and together with Figures 10 to 14 the device for providing the commodity delivery assistance method will be described in detail, or the commodity delivery assistance method will be described in detail together with the screen of the commodity delivery assistance device.

[0034] Figures 2 to 7 FIG. is a diagram showing the screen of a user terminal that executes the commodity packing assistance method according to an embodiment of the present invention.

[0035] Figures 2 to 7 It can be a screen showing a series of commodity packing assistance methods.

[0036] First, referring to Figure 2 , login can be performed by inputting the account information of the user. Among them, the account information can be composed of a user name and a password, but additional authentication certificates can also be used.

[0037] In one embodiment, when the account information is obtained from the user, login can be performed based on this, and information related to the responsible work can be provided to the user. Moreover, when the icon at the upper left is further selected, at least one of the work history confirmation function, the attendance input function, and the attendance statistics confirmation function can be provided to the user.

[0038] For example, referring to Figure 3 , when the user selects the attendance input, in one embodiment, the user can select one of going to work or getting off work as the attendance status, and the user can scan a two-dimensional (Quick response) code. When the two-dimensional code is scanned, the attendance status selected from the above user can be registered.

[0039] In other words, in one embodiment, information related to the above-mentioned responsible work can be provided to the user. Among them, referring to Figure 4 , in one embodiment, in order for the user to set the conditions for retrieving the responsible work, the user can select at least one of the period information, the participating business information, the completion information, and the cancellation information. In one embodiment, the information related to the user's responsible work can be provided through such filtering.

[0040] Also, in one embodiment, the user can select the barcode icon at the upper right end, whereby a screen for scanning a QR code, a list of delivery status changes, and a checkbox for going to the order details can be provided to the user. In this case, the user can set the delivery status change list to "in product packaging", can check the checkbox for going to the order details, and then can scan the QR code on the order confirmation. Among them, the order confirmation can be included in the picking bin.

[0041] Among them, when the QR code is scanned after checking the checkbox for going to the order details, the order details corresponding to the QR code can be immediately provided on the screen. When the QR code is scanned without checking the checkbox for going to the order details, the order information corresponding to the QR code is only included in the work information of the person in charge, and the order details may not be immediately provided.

[0042] For example, in one embodiment, when the order details are immediately provided by scanning the QR code, the precautions for packaging information can be displayed at the upper end of the screen. For example, the precautions for packaging information may include information related to packaging materials such as packaging material recycling and / or environmentally friendly packaging + adding water, whether the orderer is the best customer, and additional precautions for packaging. For example, in the precautions for packaging information, the information related to packaging materials can be displayed at the top, whether the orderer is the best customer can be displayed below the information related to packaging materials, and then additional precautions for packaging can also be displayed.

[0043] Among them, in the precautions for packaging information, the user can select the information related to packaging materials, and the selected information related to packaging materials can be changed to another color. That is, it can be displayed in another color. Among them, the other color can also be expressed as the first color. For example, it can be gray, but not limited to this.

[0044] Also, in one embodiment, the order customer information can be provided below the precautions for packaging information in the order details. When the user selects the order customer information, as Figure 5 shown, the detailed information related to the order customer can be provided. Among them, the detailed information related to the order customer may include at least one of the username, name information, contact information, order number, order time, payment amount, delivery person in charge information, order status information, signer's name information, and delivery location information of the order customer.

[0045] The user can re-check the order customer by comparing the detailed information related to the order customer and the order confirmation. Then, the user can perform the next step by checking the checkbox on the right side of the order customer information. That is, the packing work can be performed.

[0046] In one embodiment, order item information may be provided at the lower end of the ordered customer information. The order item information may be displayed by item, or may be displayed together with at least one of the name information, image information, quantity information of the item, and packaging method information such as frozen or refrigerated. Also, in one embodiment, a product request icon, an item verification icon, or an icon that can change the status of the item to skipped may be provided for each item, and the user can change the product request or status of the item in these ways.

[0047] For example, according to one embodiment, when the corresponding item is not present in the picking bin or the quantity of the item present is less than the required quantity, the user can select the product request for the item. In this case, in one embodiment, the user can input the shortage quantity information of the item and the user's work location information, and the status of the item can be changed to requested. Subsequently, other users can perform additional item picking for the item that has been changed to requested based on the above shortage quantity information, and based on the above work location information, the additionally picked items can be delivered to the user.

[0048] Or for example, according to one embodiment, when the corresponding item is not present in the picking bin or the quantity of the item present is less than the required quantity, the user can also change the status of the item to skipped. In this case, in one embodiment, the item can be displayed in another color. Here, the other color can be a second color, which can be yellow, but is not limited thereto.

[0049] According to one embodiment, when the corresponding item in the picking bin is the same as the item provided in the order details and the quantities are also the same, the user can pack the corresponding item, and the user can select the item in the order details for the packed item. Subsequently, in one embodiment, the selected item can be displayed in another color. And as Figure 6 shown, when there are multiple of a specific item, the user can select the corresponding item multiple times according to the quantity of the item. In one embodiment, when a specific item is selected multiple times, the above specific item can be displayed in another color. Here, the other color can be a first color, which can be gray, but is not limited thereto. Also, the number of times the user selects can be displayed as a bar mark at the lower end of the specific item relative to the total quantity of the specific item. In this process, the items can be re-verified by comparing the corresponding items in the picking bin and the order details.

[0050] In one embodiment, when the user selects a specific item according to all quantities, it can be regarded as the packing of all quantities of the above specific item being completed, so the same process can be repeated for the next item. And as Figure 7 shown, when all the packing of all the items in the order item list is completed, the user can change the status of the order item list to packing completed. However, when some items in the order item list are skipped, a notification message for the skipped items can be provided to the user, and the status may not be changed to the packing completed state.

[0051] The list of ordered goods with the status converted to packaging completed can be exported by filtering according to conditions in the information related to the responsible work, and the user can reconfirm the information of the ordered goods list. However, when some of the goods in the ordered goods list are skipped or in the requested status, since the status is not converted to packaging completed, the user can reconfirm in the unprocessed list, or can perform the packaging work on the unfinished goods by selecting the ordered goods list in the unprocessed list.

[0052] Figure 8 And Figure 9 FIG. is a diagram showing a screen of a user terminal for requesting packaging materials according to an embodiment of the present invention.

[0053] Figure 8 It can be a screen of a user who requests packaging materials, Figure 9 It can be a screen of another user who delivers packaging materials according to the packaging material request.

[0054] The user can use a variety of packaging materials to pack goods. When at least one kind of packaging material is out of stock due to being all used up, the packaging materials can be requested.

[0055] In this case, referring to Figure 8 , the user can select the menu at the upper right end and can select the packaging material request in the menu. In one embodiment, the type of packaging material, size information (number information), and the user's work location information can be received from the user, and the packaging material request can be registered based on this. Among them, the type of packaging material can select at least one of a packing box, an ice bag, and dry ice.

[0056] The registered packaging material request can be included in the packaging material request list, and the packaging material request items in the list can be displayed together with at least one of the type, size information, requester, work location information, and request date of each packaging material.

[0057] Referring to Figure 9 , other users can confirm the packaging material request items in the packaging material request list and can select to favorite a specific item. In this case, the specific item can be assigned to the other user who selects to favorite, and it can prevent other users from processing the specific item.

[0058] After that, other users can deliver the packaging materials to the user and can convert the status of a specific item in the packaging material request list to completed. However, the status converted to completed can also be converted by the user who requests the packaging materials. After that, the packaging material request items converted to completed can disappear in the above-mentioned packaging material request list.

[0059] Figures 10 to 13A diagram showing a screen of a user terminal that executes a merchandise delivery assistance method according to an embodiment of the present invention.

[0060] Figures 10 to 13 It may be a screen representing a series of merchandise delivery assistance methods. Also, hereinafter, the user may represent the delivery person in charge.

[0061] First, referring to Figure 10 , as Figure 2 shown, login can be performed by inputting the user's account information, and information related to the responsible work can be provided to the user.

[0062] Among them, in one embodiment, in order for the user to set conditions for retrieving the responsible work, the user can select at least one of period information, participating business information, completion information, cancellation information, and delivery method. That is, in one embodiment, filtering can be performed in this way to selectively provide information related to the user's responsible work.

[0063] Also, in one embodiment, the user can select the barcode icon at the upper right, whereby a screen for scanning a QR code and a delivery status change list can be provided to the user. In this case, the user can set the delivery status change list to in delivery and scan the QR code of the waybill.

[0064] For example, referring to Figure 11 , in one embodiment, when scanning the QR code of the waybill, the delivery information corresponding to the QR code can be included in the responsible directory. Among them, by scanning the QR codes of multiple waybills, multiple delivery information can be included in the responsible directory together. Among them, the delivery information can include at least one of the brief name information of the merchandise, the name information of the orderer, the order date, the contact information of the orderer, the delivery location information, and the delivery person in charge information. Also, an SMS sending icon, a location confirmation icon, and a status icon for the orderer can be provided together.

[0065] In one embodiment, when the user selects the location confirmation icon, the delivery location information can be displayed on the map and provided to the user. That is, the delivery location information can be marked and displayed on the map and also displayed on the screen. After that, in one embodiment, when the user selects the mark, the name information of the orderer (or consignee) can be displayed. Also, in one embodiment, when the user selects the name information, the delivery details can be provided. Among them, the process of displaying the name information can be omitted, and when the mark is selected, the delivery details can also be provided immediately.

[0066] For example, the delivery details may include at least one of area code information related to the delivery location information, road name and address information, navigation address, consignee name information, order number information, consignee address information, delivery message information, and the method of entering and exiting the entrance, etc. And, at least one of a delivery completion icon, a route-finding icon, an order details icon, and a photo-taking icon may be provided together.

[0067] Referring to Figure 12 , in one embodiment, when the user selects the route-finding icon, a delivery route may be provided to the user, and guidance may also be immediately provided by linking with the navigation.

[0068] After that, when the user arrives at the delivery location of the orderer (or consignee) through the above process and completes the delivery of the packed goods (or boxes), in one embodiment, the user may select the barcode icon at the upper right again to provide a screen for scanning the QR code and a delivery status change list to the user. The user may set the delivery status change list to delivery completed and scan the QR code of the waybill.

[0069] In one embodiment, when scanning the QR code of the waybill, the delivery details corresponding to the QR code may be provided to the user again. The user may select the photo-taking icon in the delivery details. As Figure 13 shown, image information may be obtained by taking an image of a space (such as the consignee's entrance) that can confirm the packed box and the delivery location. After that, in one embodiment, based on the above image information, the user may select delivery completed. However, the image information may also be changed by re-taking before the user selects delivery completed. In other words, the delivery completed state may be converted based on the image information, and may not be converted when there is no image information. And, in one embodiment, while taking the image, a text message may also be edited for the orderer or consignee, and based on the image information and the message information, the state may be converted to delivery completed. Among them, when the state is converted to delivery completed, the above image information and / or message information may be immediately transmitted to the orderer or consignee.

[0070] The delivered items or tasks whose status is converted to delivery completed may be filtered and exported through condition settings in the information related to the responsible work, and the user may re-confirm the delivery details.

[0071] Figure 14 It is a block diagram of a commodity packing and delivery assistance device according to an embodiment of the present invention.

[0072] Referring to Figure 14, the commodity packaging and delivery assistance device 1400 according to an embodiment of the present invention may include at least one processor 1410, a memory 1420, and a storage device 1430. For example, the commodity packaging and delivery assistance device may be a computable and portable user terminal such as a smart phone or a tablet computer, and may provide the functions of the embodiment through an application program.

[0073] The processor 1410 may execute program instructions stored in the memory 1420 and / or the storage device 1430. The processor 1410 may refer to a central processing unit (CPU), a graphics processing unit (GPU), or a dedicated processor for executing the method of the present invention. The memory 1420 and the storage device 1430 may be composed of a volatile storage medium and / or a non-volatile storage medium. For example, the memory 1420 may be composed of a read only memory (ROM) and / or a random access memory (RAM).

[0074] The memory 1420 may store at least one instruction executed by the processor 1410. The at least one instruction may include: an instruction for the user to scan a two-dimensional (Quick-response) code of the order confirmation form, an instruction for providing order details including information on precautions during packaging and a list of ordered commodities based on the two-dimensional code of the order confirmation form, an instruction for displaying the information on precautions during packaging in a first color when the user selects the information on precautions during packaging, an instruction for the user to select a specific commodity in the list of ordered commodities when the packaging of the specific commodity in the list of ordered commodities is completed, an instruction for displaying the specific commodity in the first color when the specific commodity is selected, and an instruction for the user to convert the status of the list of ordered commodities to packaging completed when the packaging of all commodities in the list of ordered commodities is completed.

[0075] Among them, when the above-mentioned specific product is selected, the instruction to display the specific product in the first color may also be included in the instruction for the user to display the specific product in the first color when selecting according to the quantity of the specific product. The product packing and delivery assistance device can support a touch interface. That is, the product packing and delivery assistance device can be operated by the user and can also be displayed on a user terminal that supports a touch interface. In this case, the selection of the specific product by the user can be executed based on the touch interface of the user terminal that displays the list of ordered products. In particular, the user can minimize errors by operating the terminal with the same number of touches as the quantity of the item. For example, when the order quantity of the same item is n, the user needs to touch the device n times to proceed to the next step.

[0076] Alternatively, the selection of the specific product by the user can be executed by confirming the last three digits of the barcode of the specific product or by scanning the barcode. Or, when it cannot be executed based on the touch interface, it can be executed by confirming the last three digits of the barcode of the specific product. When this method cannot be executed either, it can be executed by scanning the barcode itself.

[0077] For example, the above at least one instruction may further include: an instruction to obtain the account information of the user, an instruction to display the attendance status of going to work or getting off work selected by the user, an instruction for the user to scan the attendance confirmation QR code, and an instruction to register the user's attendance of going to work or getting off work based on the account information and the attendance confirmation QR code and according to the attendance status.

[0078] Or for example, the above at least one instruction may further include: when the specific product in the list of ordered products does not exist in the picking box, an instruction for the user to select a product request for the specific product, and when the product request is selected, an instruction for the user to obtain the shortage quantity information and the work location information of the specific product and convert the status of the specific product into a requested status. Among them, the picking box may include the products picked based on the list of ordered products.

[0079] Or for example, the above at least one instruction may further include: when the specific product in the list of ordered products does not exist in the picking box, an instruction for the user to convert the status of the specific product into skipped, an instruction to display the specific product in the second color when the status of the specific product is converted into skipped, and an instruction to provide a notification message for the skipped product when the packing of all products except the specific product in the list of ordered products is completed.

[0080] Alternatively, for example, the at least one instruction may further include: an instruction for the user to request a packaging material when at least one packaging material for packaging the specific commodity is not present, an instruction for the user to obtain the type information, size information of the packaging material, and the working position information of the user and register the packaging material request, an instruction for another user to select a favorite for the registered packaging material request, and an instruction for the other user to convert the status of the registered packaging material request to completed when the other user delivers the packaging material of the registered packaging material request to the user.

[0081] For example, the at least one instruction may further include: an instruction for the delivery person in charge to scan the waybill QR code of the packing box, an instruction to provide map-based delivery location information and the name information of the orderer based on the waybill QR code, an instruction to provide detailed delivery information of delivery completed or the ability to select route finding when the delivery person in charge selects the name information of the orderer, and an instruction to provide route guidance based on the delivery location information when the delivery person in charge selects the route finding. Among them, the packing box may include the packed commodities according to the list of ordered commodities whose status is converted to packing completed.

[0082] In addition, the at least one instruction may further include: an instruction for the delivery person in charge to scan the waybill QR code when the delivery of the packing box is completed, an instruction to provide the detailed delivery information based on the waybill QR code, an instruction for the delivery person in charge to obtain image information by taking an image of the space including the packing box and the delivery location, and an instruction for the delivery person in charge to convert the delivery status of the packing box to delivery completed based on the image information.

[0083] Figure 15 It is a flowchart of a commodity packing and delivery assistance method according to an embodiment of the present invention.

[0084] Refer to Figure 15 , according to an embodiment, first, the user may scan the two-dimensional (Quick-response) code of the order confirmation form (S1510). However, the user may also register the attendance status before scanning the QR code. In this case, the user may log in by entering account information, the attendance status may be selected as going to work or getting off work, and the selected going to work or getting off work may be registered by scanning the attendance confirmation QR code.

[0085] In addition, according to an embodiment, based on the QR code of the order confirmation form, the detailed order information including the information on precautions during packaging and the list of ordered commodities may be provided to the user (S1520). Among them, the detailed order information may further include the order customer information including the information related to whether it is a best customer, and the list of ordered commodities may include at least one of the quantity information of each commodity and the information on the packaging method such as freezing or refrigeration.

[0086] After that, according to an embodiment, when the user selects the packaging precautions information, the packaging precautions information can be displayed in a first color (S1530). Herein, the first color may be gray, but since it can be set to any other color to distinguish before and after selection, it is not limited thereto.

[0087] According to an embodiment, when the packing of a specific product in the order product list is completed, the user can select the specific product in the order product list (S1540). When the specific product is selected, the specific product can be displayed in the first color (S1550). Herein, there may be multiple above-mentioned specific products. In this case, when the user makes a selection according to the quantity of the above-mentioned specific products, the above-mentioned specific products can also be displayed in the above-mentioned first color. When the device of an embodiment supports a touch interface, the user can perform the selection of the specific product based on the touch interface. Or the selection of the specific product can be performed by confirming the last three digits of the barcode of the above-mentioned specific product or by scanning the above-mentioned barcode, but it is not limited thereto.

[0088] For example, the above method for the user to select a specific product may require barcode scanning due to other conditions. For example, based on the wrong delivery history information, for users with frequent mistakes, it can be set to only require the barcode scanning method instead of the touch interface. Or based on the wrong delivery history information, for products with frequent mistakes, it can also be set to only require the barcode scanning method instead of the touch interface. The wrong delivery history information may include damage information or customer claim information. For example, when the wrong delivery history reaches a preset number of times or more, in an embodiment, a notification message can be provided to the user. As described above, only the barcode scanning method can also be required.

[0089] According to an embodiment, when the packing of all products in the order product list is completed, the user can change the status of the order product list to packing completed (S1560).

[0090] For example, although not shown in Figure 15 According to an embodiment, when a specific product in the order product list does not exist in the picking box, the user can also select a product request for the specific product. When the product request is selected, the user can obtain the shortage quantity information of the specific product and the user's working location information, and the status of the specific product can also be changed to requested. The picking box can represent a box including products picked based on the order product list.

[0091] Alternatively, for example, according to an embodiment, when a specific item in the ordered item list does not exist in the picking bin, the user can convert the status of the specific item to skipped. When the status of the specific item is converted to skipped, the specific item can be displayed in a second color. When packing of all items except the specific item in the ordered item list is completed, a notification message for the skipped item can also be provided to the user. Herein, the second color may be yellow, but since it can also be set to any color different from the first color, it is not limited thereto.

[0092] Alternatively, for example, according to an embodiment, when at least one type of packaging material for packing a specific item does not exist, the user can select a packaging material request. The user can obtain the type information, size information, and the user's work location information of the packaging material and register the packaging material request.

[0093] After that, other users can select to favorite the registered packaging material request. When other users deliver the packaging material of the registered packaging material request to the user, other users can also convert the status of the registered packaging material request to completed. Alternatively, the status of the packaging material request can also be converted to completed by the user.

[0094] Alternatively, for example, according to an embodiment, the delivery person can scan the waybill QR code of the packing box, and based on the waybill QR code, provide map-based delivery location information and the name information of the orderer.

[0095] After that, when the delivery person selects the name information of the orderer, delivery completion details or delivery details that enable route finding can be provided. When the delivery person selects route finding, based on the delivery location information, route guidance can also be provided. Herein, the packing box can represent a box containing the packed items including the ordered item list whose status is converted to packing completed, and the route guidance can display a navigation function.

[0096] Moreover, when the delivery of the packing box is completed, the delivery person can scan the waybill QR code again, and based on the waybill QR code, provide the delivery details again. After that, the delivery person can obtain image information by taking an image of a space (e.g., the front door or in front of the front door of the orderer) that can confirm the packing box and the delivery location. The delivery person can convert the delivery status of the packing box to delivery completed based on the image information.

[0097] The Figure 15 operations described together can be taken as an example and are part of the multiple operations of an embodiment of the present invention. That is, even if not shown in Figure 15 , embodiments of the present invention can also perform multiple operations or some of the multiple operations described together with Figures 1 to 14 , which is obvious.

[0098] The operations of the embodiments of the present invention can be implemented as computer-readable programs or codes in a computer-readable storage medium. The computer-readable storage medium includes all types of storage devices that store data readable by a computer system. Moreover, the computer-readable storage medium can be distributed in computer systems connected by a network to store and run the computer-readable programs or codes in a distributed manner.

[0099] Furthermore, the computer-readable storage medium can include hardware devices dedicated to program instructions, such as read-only memory (ROM), random access memory (RAM), flash memory, etc. The program instructions can include not only machine language codes made by a compiler, but also high-level language codes that can be run by a computer using an interpreter, etc.

[0100] Some aspects of the present invention have been described in the context of an apparatus, but these can also represent descriptions of corresponding methods, where blocks or apparatuses correspond to method steps or features of method steps. Similarly, aspects described in the context of a method can also be represented by corresponding block or item or features of a corresponding apparatus. Part or all of the method steps can be executed by (or using) a hardware device, such as a microprocessor, a programmable computer, or an electronic circuit. In certain embodiments, more than one of the most important method steps can be executed by such a device.

[0101] In multiple embodiments, a programmable logic device (e.g., a field programmable gate array) can be used to execute part or all of the functions of the methods described above. In multiple embodiments, a field programmable gate array can operate together with a microprocessor for executing one of the multiple methods described above. Generally, preferably, the methods are executed by specific hardware devices.

[0102] Although the above has been described with reference to the preferred embodiments of the present invention, those of ordinary skill in the art can understand that various modifications and changes can be made to the present invention without departing from the spirit and scope of the present invention described in the appended claims.

Claims

1. A method for assisting in commodity packaging and delivery, which is a method for assisting a user in packaging and delivering commodities by a commodity packaging and delivery assistance device including a screen and a touch interface, and is characterized in that it includes the following steps: When scanning the QR code of the order confirmation letter, based on the QR code of the order confirmation letter, provide order details including information on precautions during packaging and a list of ordered commodities on the screen; When receiving an input for selecting the information on precautions during packaging through the above screen, display the information on precautions during packaging on the above screen in a first color different from that before selection; When receiving an input for selecting a specific commodity in the above list of ordered commodities as the packaging of the specific commodity in the above list of ordered commodities is completed, display the specific commodity on the above screen in the above first color; and When the packaging of all commodities in the above list of ordered commodities is completed, the status of the above list of ordered commodities is converted to packaging completed, The step of displaying the specific commodity on the above screen in the above first color when receiving an input for selecting the specific commodity includes the following steps: Receiving the number of times of the input for selecting the specific commodity is displayed as a bar at the lower end of the specific commodity on the above screen relative to the total quantity of the specific commodity; and When the number of times of receiving the input for selecting the specific commodity reaches the total quantity of the specific commodity, display the specific commodity on the above screen in the above first color, When the specific commodity is a commodity with an incorrect delivery history reaching a preset number of times or more according to the incorrect delivery history information, the input for selecting the specific commodity is received only by scanning the barcode of the specific commodity. When the specific commodity is a commodity with an incorrect delivery history less than the preset number of times according to the above incorrect delivery history information, the input is received by scanning the barcode of the specific commodity or the above touch interface, The above incorrect delivery history information includes damage information or claim information from the client, It further includes the following steps: When scanning the waybill QR code of the packing box containing the commodities packed according to the above list of ordered commodities whose status is converted to packaging completed, based on the waybill QR code, provide map-based delivery location information and the name information of the orderer on the screen; When receiving an input for selecting the name information of the orderer, provide delivery completion or detailed delivery information that can be used to select route finding on the above screen; and When receiving the above input for selecting route finding, provide route guidance on the above screen based on the above delivery location information, It further includes the following steps: When re-scanning the waybill QR code as the delivery of the above packing box is completed, based on the waybill QR code, provide the above detailed delivery information on the above screen; Obtain image information of a space containing the packing box and the delivery location and generate message information; Based on the above image information and the above message information, convert the delivery status of the above packing box to delivery completed; And When the above delivery status is converted to the above delivery completed, provide the above image information and the above message information to the orderer terminal.

2. The commodity packaging and distribution assistance method according to claim 1, wherein It further includes the following steps: Obtain the account information of the above user; Receive an input for selecting an attendance status indicating going to work or getting off work; and When scanning the attendance confirmation QR code, based on the above account information and the above attendance confirmation QR code, register the user's going to work or getting off work according to the above attendance status.

3. The method for assisting in packing and delivering goods according to claim 1, wherein It further includes the following steps: When a specific item in the above list of ordered items does not exist in the picking box, receive an input for selecting a product request for the above specific item; and Obtain the shortage quantity information of the above specific item and the work location information of the above user, and convert the status of the above specific item into a request. The above picking box includes items picked based on the above list of ordered items.

4. The commodity packaging and distribution assistance method according to claim 1, characterized in that It further includes the following steps: When a specific item in the above list of ordered items does not exist in the picking box, receive an input for converting the status of the above specific item into skipped; Display the above specific item in a second color different from the above first color on the above screen; and When packing of all items other than the above specific item in the above list of ordered items is completed, provide a notification message for the skipped item.

5. The commodity packing and distribution assistance method according to claim 1, characterized in that It further includes the following steps: When at least one kind of packaging material for packing the above specific item does not exist, receive an input for selecting a packaging material request; Register the above packaging material request by obtaining the type information, size information of the packaging material, and the work location information of the above user; Receive an input for selecting a favorite of the above registered packaging material request through another user terminal; And When the delivery of the packaging material is completed according to the above registered packaging material request, convert the status of the above registered packaging material request into completed.

Citation Information

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