Parking lot centralized management method, system and device and computer equipment

Abstract

This application relates to a centralized parking lot management method, system, device, and computer equipment. The method includes: sending a running script to a local server corresponding to a target parking lot; establishing a remote control connection with the local server when no first order information is received from the local server in response to the running script within a preset time period; and remotely controlling the local server to manage the target parking lot. This method enables a cloud-based customer service platform to manage target parking lots using vehicle recognition devices incompatible with the platform. Furthermore, it allows for centralized management of multiple parking lots using different models of vehicle recognition devices through a single cloud-based customer service platform. This allows for the existence of vehicle recognition devices incompatible with the cloud-based customer service platform, achieving intelligent and centralized parking lot management, improving parking lot management efficiency, and reducing human and financial costs.

Description

Technical Field

[0001] This application relates to the field of parking management technology, and in particular to a centralized parking management method, system and device and computer equipment. Background Technology

[0002] With the development of parking management technology, the application of unattended management models managed through cloud-based customer service platforms is becoming increasingly widespread. However, current technologies make it difficult to manage target parking lots using vehicle recognition devices that are incompatible with cloud-based customer service platforms. Summary of the Invention

[0003] Based on this, it is necessary to provide a centralized parking management method, system, device, and computer equipment for parking lots that use vehicle recognition devices that are incompatible with the cloud customer service platform, in order to address the above-mentioned technical problems.

[0004] Firstly, this application provides a centralized parking lot management method. The centralized parking lot management method includes:

[0005] Send the execution script to the local server corresponding to the target parking lot;

[0006] If no response to the first order information returned by the running script is received from the local server within the preset time period, a remote control connection with the local server is established.

[0007] Remotely control the local server to manage the target parking lot.

[0008] In one embodiment, the centralized parking management method further includes:

[0009] Send the execution script to the cloud server corresponding to the target parking lot;

[0010] If no first order information is received from the cloud server in response to the running script within a preset time period, obtain the account information from the cloud server.

[0011] When you can access the cloud server through your account information, you can remotely control the cloud server to manage the target parking lot.

[0012] In one embodiment, the centralized parking management method further includes:

[0013] When access to the cloud server is unavailable via account information, an alarm message is generated and sent to the target parking lot.

[0014] In one embodiment, the centralized parking management method further includes:

[0015] When the first order information returned by the target server in response to the running script is received, a gate opening command is generated and sent according to the first order information to instruct the target parking lot to open the gate. The target server can be either a local server or a cloud server.

[0016] In one embodiment, generating and sending a gate opening command based on the first order information includes:

[0017] When the first order information is incomplete, the second order information is generated based on the first order information and preset order rules.

[0018] Generate and send a gate opening command based on the second order information.

[0019] In one embodiment, the centralized parking management method further includes:

[0020] Acquire and back up data generated by the target parking lot management system on a local or cloud server.

[0021] Secondly, this application also provides a centralized parking management system, which includes:

[0022] Multiple target parking lots;

[0023] Multiple target servers, including either local servers or cloud servers, are used to manage the target parking lots, with each target server corresponding to a target parking lot in a one-to-one manner.

[0024] The cloud-based customer service platform is used to execute the steps described above.

[0025] In one embodiment, the target server is also configured to receive a running script and, when compatible with the running script, send first order information in response to the running script.

[0026] Thirdly, this application also provides a centralized parking management device, which includes:

[0027] The first script sending module is used to send the running script to the local server corresponding to the target parking lot;

[0028] The control connection establishment module is used to establish a remote control connection with the local server when no response to the first order information returned by the running script is received from the local server within a preset time period.

[0029] The first remote control module is used to remotely control the local server to manage the target parking lot.

[0030] Fourthly, this application also provides a computer device, including a memory and a processor, wherein the memory stores a computer program, and the processor executes the computer program to implement the steps of the above-described method.

[0031] The aforementioned centralized parking management method, system, device, and computer equipment involve a cloud-based customer service platform sending a running script to the local server corresponding to the target parking lot. If the cloud-based customer service platform does not receive the first order information returned by the local server within a preset time period, it indicates that the vehicle recognition device of the target parking lot is incompatible with the cloud-based customer service platform and cannot respond to the running script to upload the first order information to the local server, which then uploads it to the cloud-based customer service platform. At this point, a remote control connection is established between the cloud-based customer service platform and the local server, allowing the cloud-based customer service platform to remotely control the local server to manage the target parking lot. This centralized parking management method enables the cloud-based customer service platform to manage target parking lots using vehicle recognition devices incompatible with the platform. Furthermore, it allows for centralized management of multiple parking lots using different models of vehicle recognition devices through a single cloud-based customer service platform, permitting the existence of vehicle recognition devices incompatible with the platform. This eliminates the need for additional manpower to manage parking lots separately and avoids the need to change or standardize the models of vehicle recognition devices, achieving intelligent and centralized parking management, improving parking management efficiency, and reducing human and financial costs. Attached Figure Description

[0032] Figure 1 This is one of the flowcharts illustrating a centralized parking management method in one embodiment;

[0033] Figure 2 This is a second flowchart illustrating a centralized parking management method in one embodiment;

[0034] Figure 3 This is the third flowchart of a centralized parking management method in one embodiment;

[0035] Figure 4 This is a structural block diagram of a centralized parking management system in one embodiment;

[0036] Figure 5 This is a structural block diagram of a centralized parking management device in one embodiment;

[0037] Figure 6 This is an internal structural diagram of a computer device in one embodiment.

[0038] Explanation of icon numbers:

[0039] Parking lot centralized management system: 10; Target parking lot: 11; Target server: 12; Cloud customer service platform: 13; Parking lot centralized management device: 20; First script sending module: 21; Control connection establishment module: 22; First remote control module: 23. Detailed Implementation

[0040] To facilitate understanding of the embodiments of this application, a more comprehensive description of the embodiments of this application will be provided below with reference to the accompanying drawings. The drawings illustrate preferred embodiments of the embodiments of this application. However, the embodiments of this application can be implemented in many different forms and are not limited to the embodiments described herein. Rather, these embodiments are provided to make the disclosure of the embodiments of this application more thorough and complete.

[0041] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which embodiments of this application belong. The terminology used herein in the description of embodiments of this application is for the purpose of describing particular embodiments only and is not intended to be limiting of the embodiments of this application.

[0042] It is understood that the term "including / comprises" specifies the presence of the stated feature, whole, step, operation, component, part, or combination thereof, but does not exclude the possibility of the presence or addition of one or more other features, wholes, steps, operations, components, parts, or combinations thereof.

[0043] Parking lots use various intelligent license plate recognition devices with different technical implementation methods. The technology to ensure compatibility of vehicle recognition devices from different manufacturers across multiple parking lots with a single cloud-based customer service platform has not yet been achieved. In other words, the technology to centrally manage multiple parking lots using vehicle recognition devices from different manufacturers through a single cloud-based customer service platform has not yet been realized. The centralized parking lot management method provided in this application is applicable to parking lot entrances and exits in areas such as industrial parks, residential communities, and office buildings. This application embodiment takes the management of a target parking lot using vehicle recognition devices incompatible with the cloud-based customer service platform as an example when managing multiple parking lots centrally through a single cloud-based customer service platform. Figure 1 As shown, the centralized parking management method specifically includes steps 110 to 130.

[0044] Step 110: Send the execution script to the local server corresponding to the target parking lot. This embodiment is applicable to managing target parking lots belonging to license plate recognition devices using a local server. The execution script refers to an executable file that instructs the local server to upload the first order information. To manage the target parking lot, a wired or wireless network card needs to be added to the target parking lot to connect the local server to the internet.

[0045] Step 120: If no response from the local server regarding the first order information returned by the running script is received within a preset time period, a remote control connection is established with the local server. In this embodiment, the cloud customer service platform's failure to receive the first order information from the local server means that the vehicle recognition device in the target parking lot is incompatible with the cloud customer service platform and cannot respond to the running script by uploading the first order information to the local server, which then uploads it to the cloud customer service platform. Therefore, to manage target parking lots using vehicle recognition devices incompatible with the cloud customer service platform, a remote control connection can be established between the cloud customer service platform and the local server.

[0046] Step 130: Remotely control the local server to manage the target parking lot.

[0047] In this embodiment, the cloud-based customer service platform includes a parking lot basic information module, a parking lot camera image display module, an order information / control screen display module, and a control button module. When the cloud-based customer service platform manages and serves the target parking lot, it directly accesses the transmission port of the target parking lot's environmental monitoring camera to obtain real-time video data, decodes it itself, and displays it through the parking lot camera image display module to monitor the scene and understand the overall situation. When a single service session of the cloud-based customer service platform ends, it no longer obtains real-time video, and the cloud-based customer service platform stops accessing the transmission port of the environmental monitoring camera. The structure of the cloud-based customer service platform and the related principles of the cloud-based customer service platform directly accessing the transmission port of the environmental monitoring camera are applicable to all embodiments described herein and will not be repeated below.

[0048] In this embodiment, the cloud-based customer service platform utilizes a pre-installed internet plugin on the computer to remotely control the local server and manage and serve the target parking lot. Specifically, the entire control process is displayed through the order information display / control screen of the cloud-based customer service platform: The platform accesses the local server, retrieves the first order information, evaluates and refines the first order information based on the local server platform, and issues a gate opening command to open the gate of the target parking lot, allowing vehicles to leave. The first order information includes parking order information such as vehicle information entering the parking lot from the entrance, vehicle information waiting to exit from the parking lot, and payment information for this parking session. This information is used to verify whether the vehicle payment was successful, whether the payment amount is correct, etc., and to instruct the cloud-based customer service platform to issue the gate opening command after verifying that the above information is correct. Vehicle information includes the time the vehicle entered the parking lot or waited to exit, vehicle license plate information, and the driver's facial image, etc.

[0049] In this embodiment, the aforementioned centralized parking management method enables the cloud-based customer service platform to manage target parking lots using vehicle recognition devices incompatible with the platform. Furthermore, it allows for centralized management of multiple parking lots using different models of vehicle recognition devices through a single cloud-based customer service platform, acknowledging that some vehicle recognition devices may be incompatible with the platform. This eliminates the need for additional manpower to manage parking lots separately, and avoids the need to change or standardize the models of vehicle recognition devices. It achieves intelligent and centralized parking management, improving efficiency and reducing human and financial costs.

[0050] like Figure 2 As shown, in one embodiment, the centralized parking management method further includes steps 210 to 230.

[0051] Step 210: Send the execution script to the cloud server corresponding to the target parking lot. This embodiment is applicable to managing target parking lots belonging to license plate recognition devices using cloud servers. Similarly, the execution script in this embodiment refers to an executable file that instructs the cloud server to upload the first order information. To manage the parking lot, a wired or wireless network card needs to be added to the target parking lot to enable the cloud server to connect to the internet.

[0052] Step 220: If no first order information is received from the cloud server in response to the running script within a preset time period, obtain the account information of the cloud server. In this embodiment, the cloud customer service platform's failure to receive the first order information from the cloud server also means that the vehicle recognition device of the target parking lot is incompatible with the cloud customer service platform and cannot upload the first order information to the cloud server in response to the running script, and thus the cloud server uploads it to the cloud customer service platform. Based on this, in order to manage the target parking lot using vehicle recognition devices that are incompatible with the cloud customer service platform, the account information for accessing the cloud server can be obtained from the target parking lot.

[0053] Step 230: When the cloud server can be accessed through the account information, remotely control the cloud server to manage the target parking lot.

[0054] In this embodiment, the cloud-based customer service platform successfully accesses the cloud server platform using account information to remotely control the cloud server to manage and serve the target parking lot. Specifically, the entire control process is displayed through the order information display / control screen of the cloud-based customer service platform: accessing the cloud server platform, retrieving the first order information, evaluating and improving the first order information based on the cloud server platform, and issuing a gate opening command to open the gate of the target parking lot and allow the vehicle to leave the parking lot.

[0055] In this embodiment, the aforementioned centralized parking management method also enables the cloud-based customer service platform to manage target parking lots using vehicle recognition devices incompatible with the platform. Furthermore, it allows for centralized management of multiple parking lots using different models of vehicle recognition devices through a single cloud-based customer service platform, acknowledging that some vehicle recognition devices may be incompatible with the platform. This eliminates the need for additional manpower to manage parking lots separately, and avoids the need to change or standardize the vehicle recognition device models. It achieves intelligent and centralized parking management, improving efficiency and reducing human and financial costs.

[0056] In one embodiment, the centralized parking management method further includes generating and sending alarm information to the target parking lot when the cloud server cannot be accessed through account information.

[0057] In this embodiment, because the vehicle recognition equipment of the target parking lot is incompatible with the cloud customer service platform, it cannot respond to the running script and upload the first order information to the cloud server, which in turn uploads it to the cloud customer service platform. Therefore, the target parking lot obtains the account information to access the cloud server in an attempt to remotely control the cloud server to manage and serve the target parking lot. However, when it is unable to access the cloud server through the account information, such as when the account information is incorrect or expired, the cloud customer service platform generates and sends an alarm message to instruct the target parking lot to open the gate or perform other management tasks through other means. These other means include, but are not limited to, manual on-site handling or the target parking lot providing new account information for the cloud customer service platform to re-access the cloud server.

[0058] In this embodiment, when it is impossible to successfully access the cloud server to remotely control the cloud server to manage and serve the target parking lot, the above-mentioned centralized parking management method is adopted. By sending alarm information to instruct the target parking lot to be managed in other ways, the cloud customer service platform can also manage the target parking lot using vehicle recognition devices that are incompatible with the cloud customer service platform.

[0059] In one embodiment, the centralized parking management method further includes: when receiving first order information returned by the target server in response to the running script, generating and sending a gate opening instruction based on the first order information to instruct the target parking lot to open the gate, wherein the target server is either a local server or a cloud server.

[0060] In this embodiment, after the cloud-based customer service platform obtains the first order information from the local server or cloud server used by the license plate recognition equipment of the target parking lot, it displays the order information / operation screen. The first order information is evaluated, specifically verifying whether the vehicle has successfully paid and whether the payment amount is correct. If the verification is successful, the cloud-based customer service platform generates and sends a gate opening command based on the verification result via the control button panel to instruct the target parking lot to open the gate. Specifically, the cloud-based customer service platform's order information / operation screen displays the following first order information: the driver in image a entered the parking lot at 8:00 AM with vehicle license plate number A; the driver in image a waited at the parking lot exit at 12:00 PM with vehicle license plate number A to leave the parking lot; vehicle license plate number A successfully paid 15 yuan for parking. The cloud-based customer service platform evaluates and verifies the above first order information. If the verification is successful, the cloud-based customer service platform generates and sends a gate opening command via the control button panel.

[0061] In this embodiment, the cloud-based customer service platform manages the target parking lot. After obtaining the first order information, it stores it as the basis for the parking lot to charge vehicles and for the cloud-based customer service platform to manage the target parking lot for subsequent queries and traceability. This means the first order information is archived for auditing. Storing the first order information ensures traceability and facilitates effective management of the target parking lot by the cloud-based customer service platform. It is important to note that, to achieve traceability, the cloud-based customer service platform can also obtain video footage from the local server or cloud server during the time periods corresponding to the vehicle entering the parking lot and waiting to leave. This video footage, along with the first order information, is archived for querying, tracing, and auditing.

[0062] In this embodiment, the local server or cloud server responds to the running script sent by the cloud customer service platform and returns the first order information, which means that the license plate recognition equipment used by the target parking lot is compatible with the cloud customer service platform. Therefore, through the above-mentioned centralized parking management method, the cloud customer service platform can manage the target parking lot using vehicle recognition equipment compatible with the cloud customer service platform based on the first order information.

[0063] In one embodiment, generating and sending a barrier gate opening command based on the first order information includes: when the first order information is incomplete, generating second order information based on the first order information and preset order rules; and generating and sending a barrier gate opening command based on the second order information.

[0064] In this embodiment, incomplete first order information means that the first order information obtained by the cloud customer service platform lacks one or more of the following information: vehicle information entering the parking lot from the entrance, vehicle information waiting to exit the parking lot from the exit, and payment information for this parking session. For example, if a vehicle is parked in the target parking lot for a long time, its vehicle information entering the parking lot from the entrance may be overwritten and lost due to excessive storage time. In this case, when the vehicle is waiting to exit the parking lot from the exit, after the target parking lot charges the vehicle fee according to the preset order rules, the first order information uploaded to the cloud customer service platform via the local server or cloud server will lack valid vehicle information entering the parking lot from the entrance. In this case, after evaluating the first order information, it is necessary to improve the first order information according to the preset order rules in the control button area to generate second order information. Specifically, the following preset order rule may be added to the first order information: if the vehicle information entering the parking lot from the entrance is overwritten and lost due to excessive storage time, the vehicle will be charged a fee of 100 yuan for this parking session. The improved order information is the second order information, and then the cloud customer service platform generates and sends a gate opening command based on the second order information.

[0065] In this embodiment, the cloud-based customer service platform supplements and improves the first order information obtained from the local server or the cloud server to generate second order information. This helps provide complete evidence for verifying the accuracy of vehicle payment amounts, and allows the platform to send a gate opening command to instruct the target parking lot to open the gate and allow the vehicle to leave. This enables the cloud-based customer service platform to manage target parking lots using vehicle recognition devices compatible with the platform. Simultaneously, improving the first order information also serves for record-keeping and auditing, facilitating effective management of the target parking lot by the cloud-based customer service platform and preventing verification issues due to missing information when subsequently querying vehicle payment order information.

[0066] In one embodiment, generating and sending a gate opening command based on the second order information includes:

[0067] The additional fee is determined based on the preset parking fee standard, the actual parking time of the vehicle, and the fees already paid;

[0068] When the additional fee payable is greater than zero, a payment reminder instruction is generated and sent to instruct the target parking lot to collect the additional fee from the vehicle driver; or

[0069] When the additional fee payable is less than zero, a refund reminder instruction is generated and sent, instructing the target parking lot to refund the additional fee payable to the vehicle driver; or

[0070] When the additional fees payable are zero, a gate opening instruction is generated and sent based on the second order information.

[0071] In this embodiment, considering that the preset order rules can only be applied to a limited number of situations, and that there are many abnormal situations that can lead to incomplete first order information, in order to achieve reasonable charging for the target parking lot, after generating second order information based on the first order information and the preset order rules, the specific details of the vehicle's parking can be understood by communicating with the driver of the vehicle in the target parking lot, and the actual parking duration can be obtained. Then, based on the preset parking fee standard and the fees already paid in the vehicle's parking payment information, the additional fees payable by the vehicle can be determined. The method in this embodiment follows the principle of refunding overpayments and collecting underpayments. When the additional fee payable is greater than zero, meaning the actual parking fee payable should be greater than the fee already paid, a payment reminder instruction is generated and sent, instructing the target parking lot to collect the additional fee payable from the driver. When the additional fee payable is less than zero, meaning the actual parking fee payable should be less than the fee already paid, indicating that the target parking lot has overcharged, a refund reminder instruction is generated and sent, instructing the target parking lot to refund the additional fee payable to the driver. When the additional fee payable is equal to zero, meaning the actual parking fee payable is exactly equal to the fee already paid, a gate opening instruction can be directly generated and sent based on the second order information.

[0072] Understandably, when the additional fee payable is greater than or less than zero, after collecting or refunding the additional fee payable to the driver at the target parking lot, the second order information should be further improved based on the parking lot fee standard, the actual parking time of the vehicle, and the additional fee payable by the vehicle. The gate opening instruction should be generated and sent based on the improved second order information, and the improved second order information should be archived for auditing.

[0073] Understandably, if the target parking lot's equipment allows, when the additional fee is greater than or less than zero, the cloud-based customer service platform can choose to generate and send corresponding payment reminders or refund reminders to instruct the target parking lot to collect or refund the additional fee accordingly. The cloud-based customer service platform can also choose to directly collect or refund the additional fee. Specifically, the additional fee can be displayed directly through the target parking lot's equipment, such as a display screen. The additional fee can be positive or negative. When the additional fee is positive, a payment medium, such as a QR code, can be displayed on the aforementioned equipment for the driver to pay the additional fee. When the additional fee is negative, the corresponding amount can be directly refunded by obtaining the driver's payment method.

[0074] The centralized parking management method in this embodiment can flexibly and reasonably handle abnormal parking fee situations that may be encountered in the process of managing the target parking lot, and further realize the reasonable and effective management of the target parking lot by the cloud customer service platform.

[0075] In one embodiment, the centralized parking management method further includes: acquiring and backing up data generated by a local server or cloud server that manages the target parking lot.

[0076] In this embodiment, when the license plate recognition equipment used by the target parking lot is incompatible with the cloud-based customer service platform, the cloud-based customer service platform needs to establish a remote connection with the local server or obtain account information for accessing the cloud server in order to remotely control the local server or the cloud server to manage the target parking lot. In this case, after remotely controlling and managing the target parking lot, the cloud-based customer service platform needs to further obtain and back up the data generated by the local server or the cloud server in managing the target parking lot. This data includes data information of the entire remote control process of the cloud-based customer service platform, such as calling the first order information based on the local server or the cloud server, evaluating and improving the first order information, and issuing the gate opening command.

[0077] In this embodiment, since the cloud-based customer service platform does not manage the target parking lot using license plate recognition equipment that is incompatible with the cloud-based customer service platform on its own platform, the cloud-based customer service platform cannot generate management data for the target parking lot on its own. Instead, it needs to obtain the data from a local server or a cloud server and then back it up. The cloud-based customer service platform obtains and backs up the relevant data information for subsequent querying, tracing, and auditing, making it traceable and facilitating the effective management of the target parking lot by the cloud-based customer service platform.

[0078] like Figure 3 As shown, in one embodiment, the centralized parking management method further includes steps 301 to 310.

[0079] When the license plate recognition device of the target parking lot uses a local server, step 301 is executed, sending the running script to the local server corresponding to the target parking lot. Step 302: if no first order information is received from the local server in response to the running script within a preset time period, a remote control connection with the local server is established. Then, step 303: the local server is remotely controlled to manage the target parking lot.

[0080] When the license plate recognition equipment of the target parking lot uses a cloud server, proceed to step 304, sending the execution script to the cloud server corresponding to the target parking lot. Step 305: If no first order information is received from the cloud server in response to the execution script within a preset time period, obtain the account information of the cloud server. Step 306: When access to the cloud server is possible through the account information, remotely control the cloud server to manage the target parking lot.

[0081] When managing the target parking lot using the two methods described above, the cloud-based customer service platform also needs to perform step 307 to obtain and back up the data generated by the local server or cloud server in managing the target parking lot.

[0082] If the prerequisites of step 306 are not met after step 305, then step 308 is executed. When the cloud server cannot be accessed through the account information, an alarm message is generated and sent to the target parking lot.

[0083] After executing steps 301 or 304, if the preconditions of steps 302 and 305 are not met, then step 309 is executed. When the first order information returned by the target server in response to the running script is received, and the first order information is incomplete, second order information is generated based on the first order information and preset order rules. The target server can be either a local server or a cloud server. Then, step 310 is executed, generating and sending a gate opening command based on the second order information to instruct the target parking lot to open the gate.

[0084] In this embodiment, the cloud-based customer service platform sends a running script to the local server or cloud server corresponding to the target parking lot. If the cloud-based customer service platform does not receive the first order information returned by the local server or cloud server in response to the running script within a preset time period, it indicates that the vehicle recognition device of the target parking lot is incompatible with the cloud-based customer service platform and cannot respond to the running script to upload the first order information to the local server or cloud server, which then uploads it to the cloud-based customer service platform. At this time, the target parking lot can be managed remotely by controlling the local server or cloud server through the cloud-based customer service platform. When the cloud-based customer service platform receives the first order information returned by the local server or cloud server in response to the running script within a preset time period, it indicates that the vehicle recognition device of the target parking lot is compatible with the cloud-based customer service platform. At this time, the cloud-based customer service platform evaluates the first order information and generates and sends a gate opening command based on the evaluation result to effectively manage the target parking lot. At the same time, regardless of the situation, the cloud-based customer service platform can back up the first order information, the second order information, or the remote control data for archiving and auditing, making the management of the target parking lot traceable and helping the cloud-based customer service platform to effectively manage the target parking lot.

[0085] The aforementioned centralized parking management method enables the centralized management of multiple parking lots using different models of vehicle recognition equipment through a single cloud-based customer service platform. This allows for both compatible and incompatible vehicle recognition equipment to exist on the platform. It eliminates the need for additional manpower to manage parking lots separately and avoids the need to change or standardize vehicle recognition equipment models. This achieves intelligent and centralized parking management, improving efficiency and reducing human and financial costs.

[0086] It should be understood that, although the flowcharts involved in the embodiments described above are... Figures 1-3The steps in the flowchart are shown sequentially as indicated by the arrows, but these steps are not necessarily executed in the order indicated by the arrows. Unless explicitly stated herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, the flowcharts involved in the embodiments described above... Figures 1-3 At least some of the steps in the process may include multiple steps or multiple stages. These steps or stages are not necessarily completed at the same time, but may be executed at different times. The execution order of these steps or stages is not necessarily sequential, but may be executed in turn or alternately with other steps or at least some of the steps or stages in other steps.

[0087] Based on the same inventive concept, this application also provides a centralized parking management system for implementing the centralized parking management method described above. The solution provided by this system is similar to the solution described in the above method; therefore, the specific limitations in one or more embodiments of the centralized parking management system provided below can be found in the limitations of the centralized parking management method described above, and will not be repeated here.

[0088] like Figure 4 As shown in the figure, this application embodiment also provides a centralized parking management system. The centralized parking management system 10 includes multiple target parking lots 11, multiple target servers 12 and a cloud customer service platform 13.

[0089] Multiple target servers 12, including either local servers or cloud servers, are used to manage the target parking lot 11, and each target server 12 corresponds to a target parking lot 11.

[0090] The cloud-based customer service platform 13 is used to execute the steps of the above-mentioned centralized parking management method.

[0091] In this embodiment, the cloud-based customer service platform 13 centrally manages multiple target parking lots 11. The cloud-based customer service platform 13 sends execution scripts to the target servers 12 corresponding to each target parking lot 11. If the cloud-based customer service platform 13 does not receive the first order information returned by the target server 12 in response to the execution script within a preset time period, it indicates that the vehicle recognition device of the target parking lot 11 corresponding to that target server 12 is incompatible with the cloud-based customer service platform 13 and cannot respond to the execution script to upload the first order information to the target server 12, which then uploads it to the cloud-based customer service platform 13. At this time, the target server 12 can be remotely controlled by the cloud-based customer service platform 13 to manage the corresponding target parking lot 11. Through the above-mentioned centralized parking management system, the cloud-based customer service platform 13 can manage target parking lots 11 using vehicle recognition devices incompatible with the cloud-based customer service platform 13, thereby enabling centralized management of multiple target parking lots 11 using different models of vehicle recognition devices through a single cloud-based customer service platform 13. This allows for vehicle recognition devices to be incompatible with the cloud-based customer service platform 13.

[0092] like Figure 4 As shown, in one embodiment, the target server 12 is further configured to receive a running script and, when compatible with the running script, send first order information in response to the running script.

[0093] In this embodiment, the cloud-based customer service platform 13 centrally manages multiple target parking lots 11. The cloud-based customer service platform 13 sends execution scripts to the target servers 12 corresponding to each target parking lot 11. When the license plate recognition device of the target parking lot 11 corresponding to the target server 12 is compatible with the cloud-based customer service platform 13, the target server 12 receives the execution script and, in response, sends the first order information of the corresponding target parking lot 11 to the cloud-based customer service platform 13. Then, after evaluating the first order information, the cloud-based customer service platform 13 generates and sends a gate opening command based on the evaluation result, in order to manage the target parking lot 11 corresponding to the target server 12 that uses a vehicle recognition device compatible with the cloud-based customer service platform 13.

[0094] Based on the same inventive concept, this application also provides a parking lot centralized management device for implementing the above-described parking lot centralized management method. The solution provided by this device is similar to the solution described in the above method; therefore, the specific limitations in one or more parking lot centralized management device embodiments provided below can be found in the limitations of the parking lot centralized management method described above, and will not be repeated here.

[0095] like Figure 5As shown in the illustration, this application also provides a centralized parking management device 20, which includes a first script sending module 21, a control connection establishment module 22, and a first remote control module 23. The first script sending module 21 is used to send a running script to the local server corresponding to the target parking lot. The control connection establishment module 22 is used to establish a remote control connection with the local server when no first order information returned by the running script is received from the local server within a preset time period. The first remote control module 23 is used to remotely control the local server to manage the target parking lot.

[0096] In one embodiment, the parking lot centralized management device 20 further includes a second script sending module, an account information acquisition module, and a second remote control module. The second script sending module is used to send a running script to the cloud server corresponding to the target parking lot. The account information acquisition module is used to acquire the account information of the cloud server when no first order information in response to the running script is received from the cloud server within a preset time period. The second remote control module is used to remotely control the cloud server to manage the target parking lot when it can access the cloud server through the account information.

[0097] In one embodiment, the parking lot centralized management device 20 further includes an alarm information sending module, used to generate and send alarm information to the target parking lot when the cloud server cannot be accessed through account information.

[0098] In one embodiment, the above-mentioned parking lot centralized management device 20 further includes: an instruction sending module, which is used to generate and send a gate opening instruction based on the first order information when the target server responds to the first order information returned by the running script, so as to instruct the target parking lot to open the gate, wherein the target server is either a local server or a cloud server.

[0099] In one embodiment, the instruction sending module includes an order information generation unit and an instruction sending unit. The order information generation unit is used to generate second order information based on the first order information and preset order rules when the first order information is incomplete. The instruction sending unit is used to generate and send a gate opening instruction based on the second order information.

[0100] In one embodiment, the above-mentioned centralized parking management device 20 further includes a data backup module for acquiring and backing up data generated by a local server or cloud server for managing the target parking lot.

[0101] Each module in the aforementioned centralized parking management device 20 can be implemented entirely or partially through software, hardware, or a combination thereof. These modules can be embedded in or independent of the processor in a computer device, or stored in the memory of a computer device as software, so that the processor can call and execute the corresponding operations of each module.

[0102] like Figure 6 As shown in the figure, this application embodiment also provides a computer device, including a memory and a processor. The memory stores a computer program, and the processor executes the computer program to implement the steps of the above-described centralized parking management method.

[0103] Those skilled in the art will understand that Figure 6 The structure shown is merely a block diagram of a portion of the structure related to the present application and does not constitute a limitation on the computer device to which the present application is applied. Specific computer devices may include more or fewer components than those shown in the figure, or combine certain components, or have different component arrangements.

[0104] This application also provides a computer-readable storage medium storing a computer program thereon, which, when executed by a processor, implements the steps of the above-described centralized parking management method.

[0105] This application also provides a computer program product, including a computer program that, when executed by a processor, implements the steps of the above-described centralized parking management method.

[0106] Those skilled in the art will understand that all or part of the processes in the methods of the above embodiments can be implemented by a computer program instructing related hardware. The computer program can be stored in a non-volatile computer-readable storage medium, and when executed, it can include the processes of the embodiments of the above methods. Any references to memory, databases, or other media used in the embodiments provided in this application can include at least one of non-volatile and volatile memory. Non-volatile memory can include read-only memory (ROM), magnetic tape, floppy disk, flash memory, optical memory, high-density embedded non-volatile memory, resistive random access memory (ReRAM), magnetic random access memory (MRAM), ferroelectric random access memory (FRAM), phase change memory (PCM), graphene memory, etc. Volatile memory can include random access memory (RAM) or external cache memory, etc. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM). The databases involved in the embodiments provided in this application may include at least one type of relational database and non-relational database. Non-relational databases may include, but are not limited to, blockchain-based distributed databases. The processors involved in the embodiments provided in this application may be general-purpose processors, central processing units, graphics processing units, digital signal processors, programmable logic devices, quantum computing-based data processing logic devices, etc., and are not limited to these.

[0107] The technical features of the above embodiments can be combined in any way. For the sake of brevity, not all possible combinations of the technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this specification.

[0108] The embodiments described above are merely illustrative of several implementation methods of this application, and while the descriptions are specific and detailed, they should not be construed as limiting the scope of this patent application. It should be noted that those skilled in the art can make various modifications and improvements without departing from the concept of this application, and these all fall within the protection scope of this application. Therefore, the protection scope of this application should be determined by the appended claims.

Claims

1. A centralized parking lot management method, characterized in that, The method, applied to a cloud-based customer service platform, includes: Send the execution script to the local server corresponding to the target parking lot; If no first order information is received from the local server in response to the running script within a preset time period, a remote control connection with the local server is established. The target parking lot can be managed remotely via the local server. The remote control of the local server to manage the target parking lot includes: When serving the target parking lot, access the transmission port of the environmental monitoring camera of the target parking lot to obtain real-time video data in order to manage the target parking lot; The method further includes: When the local server receives the first order information returned by the running script, and the first order information is incomplete, a second order information is generated based on the first order information and preset order rules; a gate opening command is generated and sent based on the second order information to instruct the target parking lot to open the gate.

2. The method according to claim 1, characterized in that, The method further includes: Send the execution script to the cloud server corresponding to the target parking lot; If no first order information is received from the cloud server in response to the running script within a preset time period, the account information of the cloud server is obtained; When the account information is available to access the cloud server, the target parking lot can be remotely controlled to manage the cloud server.

3. The method according to claim 2, characterized in that, The method further includes: When the cloud server cannot be accessed through the account information, an alarm message is generated and sent to the target parking lot.

4. The method according to any one of claims 2 to 3, characterized in that, The method further includes: When the cloud server receives the first order information returned by the running script, a gate opening command is generated and sent according to the first order information to instruct the target parking lot to open the gate.

5. The method according to claim 1, characterized in that, Generate and send a barrier gate opening command based on the second order information, including: The additional fee is determined based on the preset parking fee standard, the actual parking time of the vehicle, and the fees already paid; When the additional fee payable is greater than zero, a payment reminder instruction is generated and sent to instruct the target parking lot to collect the additional fee from the vehicle driver; or, When the additional fee payable is less than zero, a refund reminder instruction is generated and sent, instructing the target parking lot to refund the additional fee payable to the vehicle driver; or, When the additional fees payable are zero, a gate opening instruction is generated and sent based on the second order information.

6. The method according to claim 2, characterized in that, The method further includes: Acquire and back up the data generated by the local server or the cloud server that manages the target parking lot.

7. A centralized parking management system, characterized in that, The system includes: Multiple target parking lots; Multiple target servers, including either local servers or cloud servers, are used to manage the target parking lot, and each target server corresponds to a target parking lot in a one-to-one manner. A cloud-based customer service platform for performing the steps of the method described in any one of claims 1 to 6.

8. The system according to claim 7, characterized in that, The target server is also used to receive the running script and, when compatible with the running script, send the first order information in response to the running script.

9. A centralized parking management device, characterized in that, The device, used in a cloud-based customer service platform, includes: The first script sending module is used to send the running script to the local server corresponding to the target parking lot; The control connection establishment module is used to establish a remote control connection with the local server when no response to the first order information returned by the running script is received from the local server within a preset time period. The first remote control module is used to remotely control the local server to manage the target parking lot; The remote control of the local server to manage the target parking lot includes: When serving the target parking lot, access the transmission port of the environmental monitoring camera of the target parking lot to obtain real-time video data in order to manage the target parking lot; The instruction sending module is used to generate second order information based on the first order information and preset order rules when it receives the first order information returned by the local server in response to the running script, and the first order information is incomplete; and to generate and send a gate opening instruction based on the second order information to instruct the target parking lot to open the gate.

10. A computer device comprising a memory and a processor, wherein the memory stores a computer program, characterized in that, When the processor executes the computer program, it implements the steps of the method according to any one of claims 1 to 6.

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