Engineering consultation service processing method, device and equipment and readable storage medium

Abstract

The invention relates to an engineering consultation service processing method, device and equipment and a readable storage medium. Compared with the prior art, according to the embodiment of the invention, the process management and control table is generated based on the standard operation specifications of various types of engineering consultation services and the quality management and control rules of the key process nodes, and the conventional low-efficiency and non-standard services are solidified to form the standard service process management and control table. The project consultation business is subjected to standard processing based on the process management and control table, a traditional business working mode is broken through, and the problems that personal experience is mainly used, working modes of all operation teams are not unified, operation quality management standards are not unified, and team cooperation working efficiency is low in the past are solved. Through analysis and arrangement of massive business operation data, corresponding work management and control processes are sorted out for different types of engineering consultation businesses. And meanwhile, the target technical means is utilized to continuously optimize and adjust to generate a new and more perfect workflow management and control table in the application process of the flow management and control table.

Description

Technical Field

[0001] The present disclosure relates to the technical field of project management, and in particular to an engineering consulting business processing method, device, equipment and readable storage medium. Background Art

[0002] At present, the working mode in the field of engineering consulting services is mainly primitive manual work, where one person completes the task independently. The working methods of each person and each working team are not uniform, the output of the work is different, and the quality management of the working process is not uniform. Business services are often performed according to personal management experience or style. Such problems seriously lead to low working efficiency, inadequate quality management of key work content, uncontrollable project progress, and poor quality of delivered results. The specific manifestations are:

[0003] 1. The operation process is not standardized. The engineering consulting business serves many industries and types. The operation process of different business types is different. At present, there is a lack of unified process standards in the industry. The operation methods and work processes of employees are different from each other, and they cannot be unified. They are mainly based on personal empiricism. Due to this work phenomenon, it is difficult to settle the operation standards and the quality control of key operation content is missing.

[0004] 2. Opaque project management. Project information is not synchronized. Except for the project leader, no one else knows the specific situation of the project. If they want to know, they can only ask verbally, resulting in high management costs. At the same time, no trace is left during the project implementation process: once a problem occurs in the project, it is not easy to trace it back, which increases the risk of project management.

[0005] 3. The loss of results is serious, and the company's collective knowledge base is difficult to accumulate. The work files are not left with traces. The project files are stored in personal computers, and the data are not managed and no data assets are formed. Summary of the invention

[0006] In order to solve the above technical problems or at least partially solve the above technical problems, the present disclosure provides an engineering consulting business processing method, device, equipment and readable storage medium to make project management clear and controllable and to standardize the processing of engineering consulting business.

[0007] In a first aspect, an embodiment of the present disclosure provides a method for processing an engineering consulting business, the method comprising:

[0008] Through massive business operation data, we sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion;

[0009] Analyze and summarize the work content, work flow and quality control rules of various types of engineering consulting services, and obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services;

[0010] Generate a process control table based on the standard operating specifications of various types of engineering consulting services and quality control rules for key process nodes;

[0011] The engineering consulting business is standardized based on the process control table, and the process control table is continuously iterated and updated using target technical means.

[0012] In some embodiments, the operation specifications of various types of engineering consulting services and the quality control rules for business completion are sorted out through massive business operation data, including:

[0013] Identify various types of engineering consulting services;

[0014] Obtain a large number of business operation specification documents, including industry specification documents and enterprise operation standard documents;

[0015] Based on the business operation specification document, the operation processes of various types of engineering consulting services are sorted out to obtain the operation specifications of various types of engineering consulting services and the quality control rules for business completion.

[0016] In some embodiments, the analysis and summary of the work content, work flow and business completion quality control rules of various types of engineering consulting services to obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services include:

[0017] According to the operation contents and workflows of the various types of engineering consulting services, standard operation specifications of various types of engineering consulting services are extracted;

[0018] The quality control rules for key process nodes of the various types of engineering consulting services are determined from the business completion quality control rules of the various types of engineering consulting services.

[0019] In some embodiments, the process control table includes at least one of the following fields:

[0020] First-level major: including engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting;

[0021] Secondary major: including project settlement review, list and control price compilation and review, project contract payment review, and change visa review;

[0022] Level 3 industry and customer information: service industries and customer information;

[0023] Work Unit: The work classification module or unit required to serve the industry and target customers under the level specialty;

[0024] Work Types: The various types of work required to complete a work unit;

[0025] Work items: the workflow and steps required to complete this type of work;

[0026] Key points of work: the necessary upload items, workflow, and key points required to complete the work item;

[0027] Experience and skills: experience and skills to complete the work;

[0028] Work template: Commonly used document templates required to complete the work item.

[0029] In some embodiments, the standardized processing of the engineering consulting business based on the process control table includes:

[0030] With the process control table as the core, the engineering consulting business is structured, componentized, and templated to build an operating system;

[0031] The engineering consulting business is standardized based on the operating system.

[0032] In some embodiments, the standardized processing of the engineering consulting business based on the operating system includes:

[0033] Display engineering consulting services in a page template based on the process control table;

[0034] In response to the first user selecting the target template, breaking down the engineering consulting business into work tasks, and sending the work tasks to the second user;

[0035] In response to the second user receiving the work task, determining the work items from the process control table and generating a personal work process control table;

[0036] In response to the second user completing a work item based on the personal workflow control table, uploading relevant files and updating the work status in the personal workflow control table;

[0037] In response to the second user uploading the personal workflow control table, the personal workflow control table is summarized to obtain a team workflow control table.

[0038] In some embodiments, after obtaining the team workflow control table, the method further includes:

[0039] The team workflow management table can be used to view the team's overall work progress status, work process files, output files, and the number of outputs.

[0040] In a second aspect, an embodiment of the present disclosure provides an engineering consulting business processing device, the device comprising:

[0041] The determination module is used to sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion through massive business operation data;

[0042] Obtaining a module for analyzing and summarizing the work content, work flow and quality control rules of various types of engineering consulting services, and obtaining standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services;

[0043] A generation module, for generating a process control table based on the standard operating specifications of the various types of engineering consulting services and the quality control rules of key process nodes;

[0044] The processing module is used to standardize the engineering consulting business based on the process control table, and continuously iterate and update the process control table using target technical means.

[0045] In a third aspect, an embodiment of the present disclosure provides an electronic device, including:

[0046] Memory;

[0047] Processor; and

[0048] Computer programs;

[0049] The computer program is stored in the memory and is configured to be executed by the processor to implement the method as described in the first aspect.

[0050] In a fourth aspect, an embodiment of the present disclosure provides a computer-readable storage medium having a computer program stored thereon, wherein the computer program is executed by a processor to implement the method as described in the first aspect.

[0051] In a fifth aspect, an embodiment of the present disclosure further provides a computer program product, which includes a computer program or instructions, and when the computer program or instructions are executed by a processor, the method described in the first aspect is implemented.

[0052] The engineering consulting business processing method, device, equipment and readable storage medium provided by the embodiment of the present disclosure, sort out the operation specifications of various types of engineering consulting business and the quality control rules of business completion through massive business operation data, analyze and summarize the operation content, work flow and quality control rules of business completion of various types of engineering consulting business, obtain the standard operation specifications of various types of engineering consulting business and the quality control rules of key process nodes, generate a process control table based on the standard operation specifications of various types of engineering consulting business and the quality control rules of key process nodes, standardize the engineering consulting business based on the process control table, and continuously iterate and update the process control table using the target technical means. Compared with the prior art, the embodiment of the present disclosure solidifies and forms a standard business process control table for traditional inefficient and unregulated business, standardizes the engineering consulting business based on the process control table, breaks through the traditional business working mode, and abandons the problems of mainly relying on personal experience, inconsistent working methods of various operation teams, inconsistent operation quality management standards, and low efficiency of team collaboration. By analyzing and sorting out massive business operation data, corresponding work control processes are sorted out for different types of engineering consulting business. At the same time, the target technical means are used to continuously optimize and adjust the process control table during its application to generate a new and more complete workflow control table. BRIEF DESCRIPTION OF THE DRAWINGS

[0053] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and, together with the description, serve to explain the principles of the present disclosure.

[0054] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative labor.

[0055] Figure 1 A flowchart of a method for processing engineering consulting services provided by an embodiment of the present disclosure;

[0056] Figure 2 A flowchart of an engineering consulting business processing method provided by another embodiment of the present disclosure;

[0057] Figure 3 A flowchart of an engineering consulting business processing method provided by another embodiment of the present disclosure;

[0058] Figure 4 A schematic diagram of the structure of an engineering consulting business processing device provided in an embodiment of the present disclosure;

[0059] Figure 5A schematic diagram of the structure of an electronic device provided in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0060] In order to more clearly understand the above-mentioned objectives, features and advantages of the present disclosure, the scheme of the present disclosure will be further described below. It should be noted that the embodiments of the present disclosure and the features in the embodiments can be combined with each other without conflict.

[0061] In the following description, many specific details are set forth to facilitate a full understanding of the present disclosure, but the present disclosure may also be implemented in other ways different from those described herein; it is obvious that the embodiments in the specification are only part of the embodiments of the present disclosure, rather than all of the embodiments.

[0062] At present, the working mode in the field of engineering consulting services is mainly primitive manual work and individual independent completion of tasks. The working methods of each person and each work team are not unified, the output results of the work are different, and the quality management of the work process is not unified. Business services are often performed according to personal management experience or style. Such problems seriously lead to low work efficiency, inadequate quality management of key work content, uncontrollable project progress, and poor quality of deliverables.

[0063] The specific manifestations are:

[0064] 1. The operation process is not standardized. The engineering consulting business serves many industries and types. The operation process of different business types is different. At present, there is a lack of unified process standards in the industry. The operation methods and work processes of employees are different from each other, and they cannot be unified. They are mainly based on personal empiricism. Due to this work phenomenon, it is difficult to settle the operation standards and the quality control of key operation content is missing.

[0065] 2. Opaque project management. Project information is not synchronized. Except for the project leader, no one else knows the specific situation of the project. If they want to know, they can only ask verbally, resulting in high management costs. At the same time, no trace is left during the project implementation process: once a problem occurs in the project, it is not easy to trace it back, which increases the risk of project management.

[0066] 3. The loss of results is serious, and the company's collective knowledge base is difficult to accumulate. The work files are not left with traces. The project files are stored in personal computers, and the data are not managed and no data assets are formed.

[0067] To address this problem, the present disclosure provides an engineering consulting business processing method, which is described below in conjunction with a specific embodiment.

[0068] Figure 1A flow chart of the engineering consulting business processing method provided in the embodiment of the present disclosure. The execution subject of the method is an electronic device. The electronic device can be a tablet computer, a laptop computer; it can also be a personal computer, wherein the server can be a single server, it can be a server cluster, and the server cluster can be a distributed cluster or a centralized cluster. The method can be applied to the scenario of processing engineering consulting business. It can be understood that the engineering consulting business processing method provided in the embodiment of the present disclosure can also be applied in other scenarios.

[0069] Below Figure 1 The engineering consulting business processing method shown in the figure is introduced, and the specific steps of the method are as follows:

[0070] S101. Use massive business operation data to sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion.

[0071] In this step, the electronic device sorts out the operation specifications of various types of engineering consulting services and the quality control rules for business completion through massive business operation data. Optionally, engineering consulting services include but are not limited to engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting. The quality control rules for business completion are used to describe the key points of the control specifications for the quality of business operations.

[0072] S102. Analyze and summarize the work content, work flow and quality control rules for business completion of various types of engineering consulting services to obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services.

[0073] After sorting out the operation specifications of various types of engineering consulting services and the quality control rules for business completion through massive business operation data, the electronic equipment analyzes and summarizes the operation content, workflow and quality control rules for business completion of various types of engineering consulting services, and obtains the standard operation specifications of various types of engineering consulting services and the quality control rules for key process nodes. Specifically, the electronic equipment analyzes and summarizes various types of engineering consulting services in different types of engineering consulting services, and obtains the standard operation specifications of various types of engineering consulting services and the quality control rules for key process nodes in the workflow.

[0074] S103: Generate a process control table based on the standard operating specifications of the various types of engineering consulting services and the quality control rules of key process nodes.

[0075] In this step, the electronic equipment forms a process control table based on the standard operating specifications of different types of engineering consulting services and the quality control rules of key process nodes.

[0076] In some embodiments, the process control table includes at least one of the following fields: first-level profession, second-level profession, third-level industry and customer information, work unit, work type, work items, work points, experience and skills, and work templates.

[0077] Optionally, the fields of the process control table may include any one of the first-level profession, second-level profession, third-level industry and customer information, work unit, work type, work items, work key points, experience and skills, and work templates; or may include any combination of the first-level profession, second-level profession, third-level industry and customer information, work unit, work type, work items, work key points, experience and skills, and work templates; or may include other relevant fields, which are not specifically limited here.

[0078] Specifically, 1) First-level major refers to consulting service major, including engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting, etc.

[0079] 2) Secondary specialty: refers to the refinement of the first-level specialty. Taking engineering cost consulting as an example, it is subdivided into: engineering settlement review, list and control price compilation and review, engineering contract payment review, change visa review, etc.

[0080] 3) Level 3 industries and customers: refers to the industries served (such as housing construction, railways, aviation, etc.) and different customers. The operating modes of different industries and customers may be different.

[0081] 4) Work unit: a work classification module or unit required by the industry and target customers under the secondary profession, for example, calculation unit and pricing unit.

[0082] 5) Work type: various types of work required to complete the work unit, such as measurement work, pricing work, summary review.

[0083] 6) Work items: The workflow and steps required to complete this type of work.

[0084] 7) Key points of work: necessary uploaded items, work processes, and key points required to complete the work.

[0085] 8) Experience and skills: experience and skills required to complete the work.

[0086] 9) Work template: Commonly used document templates required to complete the work item.

[0087] S104: Standardize the engineering consulting business based on the process control table, and continuously iterate and update the process control table using target technical means.

[0088] After the process control table is generated, the electronic equipment standardizes the engineering consulting business according to the process control table, and continuously iterates and updates the process control table using target technical means. For example, big data, artificial intelligence and other technical means are used to continuously optimize and adjust the process control table during its application to generate a new and more complete process control table. Traditional inefficient and unregulated businesses can be solidified and formed into standard business process control tables to ensure standardized processing of engineering consulting business.

[0089] Specifically, when tasks are assigned, the task leader selects the process control table major to complete the task; after receiving the task, task members can only use the process control table selected by the leader to claim the required work; the work flow, key experience points, work template materials, etc. of each item of the claimed work are displayed through the product design page, and employees can complete the task by following the instructions, thereby achieving the effect of standardized work.

[0090] The disclosed embodiment sorts out the operation specifications and business completion quality control rules of various types of engineering consulting business through massive business operation data, analyzes and summarizes the operation content, workflow and business completion quality control rules of various types of engineering consulting business, obtains the standard operation specifications and quality control rules of key process nodes of various types of engineering consulting business, generates a process control table based on the standard operation specifications and quality control rules of key process nodes of various types of engineering consulting business, standardizes the engineering consulting business based on the process control table, and continuously iterates and updates the process control table by using the target technical means. Compared with the prior art, the disclosed embodiment solidifies and forms a standard business process control table for traditional inefficient and non-standardized business, standardizes the engineering consulting business based on the process control table, breaks through the traditional business working mode, abandons the problems of mainly relying on personal experience, inconsistent working methods of various operation teams, inconsistent operation quality management standards, and low efficiency of team collaboration. By analyzing and sorting out massive business operation data, the corresponding work control process is sorted out for different types of engineering consulting business. At the same time, the target technical means are used to continuously optimize and adjust the generation of a new and more perfect workflow control table in the process of applying the process control table.

[0091] Figure 2 A flowchart of an engineering consulting business processing method provided by another embodiment of the present disclosure is shown in FIG. Figure 2 As shown, the method includes the following steps:

[0092] S201. Identify various types of engineering consulting services.

[0093] In this step, various types of engineering consulting services are determined. Optionally, engineering consulting services include but are not limited to engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting.

[0094] S202: Acquire a large number of business operation specification files, wherein the business operation specification files include industry specification files, enterprise operation standard files, and user operation habits.

[0095] In some embodiments, the business operation specification file is stored in advance in the electronic device, or the business operation specification file is stored in the server. In this step, the electronic device obtains a large number of business operation specification files. Optionally, the business operation specification files include but are not limited to industry specification files, enterprise operation standard files, and user operation habits.

[0096] S203: sort out the operation processes of various types of engineering consulting services based on the business operation specification document to obtain the operation specifications of various types of engineering consulting services and business completion quality control rules.

[0097] Furthermore, the electronic device sorts out the operation processes of various types of engineering consulting businesses according to the business operation specification documents, obtains the operation specifications of various types of engineering consulting businesses, and the quality control rules for business completion, that is, forms operation guidelines for various types of engineering consulting businesses, thereby standardizing the processing of engineering consulting businesses.

[0098] S204: extracting standard operating specifications for various types of engineering consulting services based on the operating contents and workflows of the various types of engineering consulting services.

[0099] S205. Determine quality control rules for key process nodes of the various types of engineering consulting services from the business completion quality control rules of the various types of engineering consulting services.

[0100] S206: Generate a process control table based on the standard operating specifications of the various types of engineering consulting services and the quality control rules of key process nodes.

[0101] Specifically, the implementation process and principle of S206 and S103 are the same, and will not be repeated here.

[0102] S207. With the process control table as the core, the engineering consulting business is structured, componentized, and templated to build an operating system.

[0103] After generating the process control table, the electronic equipment uses the process control table as the core to structure, componentize, and template the engineering consulting business, build an operation system, upgrade the manual operation mode to online automatic operation, realize online automatic generation and archiving of operation files, and make the management granularity level clear and controllable.

[0104] S208. Standardize the processing of engineering consulting services based on the operating system.

[0105] In this step, the electronic device standardizes the engineering consulting business through the operating system, imports the process control table and corresponding operating standard rules into the operating system to standardize the operating process of the business personnel.

[0106] Compared with the prior art, the disclosed embodiment determines multiple types of engineering consulting services, obtains a large number of business operation specification documents, sorts out the operation processes of various types of engineering consulting services based on the business operation specification documents, and obtains the operation specifications of various types of engineering consulting services, as well as the business completion quality control rules. Further, based on the operation content and workflow of the various types of engineering consulting services, the standard operation specifications of various types of engineering consulting services are extracted, and the quality control rules of the key process nodes of the various types of engineering consulting services are determined from the business completion quality control rules of the various types of engineering consulting services. Based on the standard operation specifications of the various types of engineering consulting services and the quality control rules of the key process nodes, a process control table is generated. Next, with the process control table as the core, the engineering consulting services are structured, componentized, and templated to construct an operation system. Then, based on the operation system, the engineering consulting services are standardized. The disclosed embodiments solidify the traditional inefficient and unregulated business and form a standard business process control table. With the process control table as the core, the engineering consulting business is structured, componentized, and templated, and an operation system is constructed. Based on the operation system, the engineering consulting business is standardized, breaking through the traditional business working mode, and upgrading the manual operation mode to online automatic operation, so as to realize the visual display of the whole process of construction engineering consulting project operations, the online automatic generation and archiving of operation files, and the clear and controllable management granularity level, and finally realize the improvement of the company's overall management and operation level.

[0107] Figure 3 A flowchart of an engineering consulting business processing method provided by another embodiment of the present disclosure is shown in FIG. Figure 3 As shown, the method includes the following steps:

[0108] S301. Sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion through massive business operation data.

[0109] Specifically, the implementation process and principle of S301 and S101 are the same, and will not be repeated here.

[0110] S302. Analyze and summarize the work content, work flow and quality control rules for business completion of various types of engineering consulting services to obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services.

[0111] Specifically, the implementation process and principle of S302 and S102 are the same, and will not be repeated here.

[0112] S303: Generate a process control table based on the standard operating specifications of the various types of engineering consulting services and the quality control rules of key process nodes.

[0113] Specifically, the implementation process and principle of S303 and S103 are the same, and will not be repeated here.

[0114] S304. With the process control table as the core, the engineering consulting business is structured, componentized, and templated to build an operating system.

[0115] Specifically, the implementation process and principle of S304 and S207 are the same, and will not be repeated here.

[0116] S305. Display the engineering consulting business in a page template according to the process control table.

[0117] In this step, the electronic device implements a page template display based on the process control table.

[0118] S306: In response to the first user selecting the target template, the engineering consulting business is decomposed into work tasks, and the work tasks are sent to the second user.

[0119] The first user can be a project manager. The first user selects the corresponding template according to the profession and industry to perform the disassembly task.

[0120] S307: In response to the second user receiving the work task, the work items are determined from the process control table, and a personal work process control table is generated.

[0121] The second user may be an operator. Based on the received work tasks, the second user claims the work items in the flow control table to form a personal work flow control table.

[0122] S308. In response to the second user completing the work items based on the personal workflow control table, upload relevant files in the personal workflow control table and update the work status.

[0123] The second user completes the work online one by one according to the work items and instructions in the personal workflow control table. In response to the second user completing the work items based on the personal workflow control table, the electronic device uploads relevant files in the personal workflow control table and updates the work status. For example, the work status is completed or not applicable.

[0124] S309: In response to the second user uploading the personal workflow control table, the personal workflow control table is summarized to obtain a team workflow control table.

[0125] After all second users have filled in and uploaded their personal workflow control tables, they are summarized to form a team workflow control table.

[0126] S310. Check the team's overall work progress status, work process files, achievement files, and achievement quantity through the team workflow control table.

[0127] In this step, you can use the team workflow control table to view the team's overall work progress status, work process files, output files, and the number of outputs in real time to better achieve collaborative work and management.

[0128] The disclosed embodiment sorts out the operation specifications and business completion quality control rules of various types of engineering consulting business through massive business operation data, analyzes and summarizes the operation content, workflow and business completion quality control rules of various types of engineering consulting business, obtains the standard operation specifications and quality control rules of key process nodes of various types of engineering consulting business, and generates a process control table based on the standard operation specifications and quality control rules of key process nodes of various types of engineering consulting business. Further, with the process control table as the core, the engineering consulting business is structured, componentized and templated to build an operation system. Then, according to the process control table, the engineering consulting business is displayed in a page template, in response to the first user selecting the target template, the engineering consulting business is disassembled into work tasks, and the work tasks are issued to the second user, in response to the second user receiving the work tasks, the work items are determined from the process control table, and a personal workflow control table is generated, in response to the second user completing the work items based on the personal workflow control table, the relevant files are uploaded in the personal workflow control table and the work status is updated, in response to the second user uploading the personal workflow control table, the personal workflow control table is summarized to obtain a team workflow control table. Then, the team's overall work progress status, work process files, achievement files, and achievement quantity can be viewed through the team workflow control table. Compared with the prior art, the disclosed embodiment can break through the traditional business working mode, upgrade the manual operation mode to online automatic operation, realize the visualization of the whole process of construction engineering consulting project operation, the online automatic generation and archiving of operation files, and the clear and controllable management granularity level, and finally improve the company's overall management and operation level.

[0129] Figure 4 The schematic diagram of the structure of the engineering consulting business processing device provided in the embodiment of the present disclosure. The engineering consulting business processing device may be the electronic device described in the above embodiment, or the engineering consulting business processing device may be a component or assembly in the electronic device. The engineering consulting business processing device provided in the embodiment of the present disclosure may execute the processing flow provided in the embodiment of the engineering consulting business processing method, such as Figure 4As shown, the engineering consulting business processing device 40 includes: a determination module 41, an acquisition module 42, a generation module 43, and a processing module 44; wherein the determination module 41 is used to sort out the operation specifications of various types of engineering consulting businesses and the business completion quality control rules through massive business operation data; the acquisition module 42 is used to analyze and summarize the operation content, work flow and business completion quality control rules of various types of engineering consulting businesses, and obtain the standard operation specifications of various types of engineering consulting businesses and the quality control rules of key process nodes; the generation module 43 is used to generate a process control table based on the standard operation specifications of the various types of engineering consulting businesses and the quality control rules of key process nodes; the processing module 44 is used to standardize the engineering consulting business based on the process control table, and continuously iterate and update the process control table using target technical means.

[0130] Optionally, when the determination module 41 sorts out the operating specifications of various types of engineering consulting businesses and the business completion quality control rules through massive business operation data, it is specifically used to: determine multiple types of engineering consulting businesses; obtain a large number of business operation specification documents, the business operation specification documents include industry specification documents, enterprise operation standard documents, and user's operating habits; based on the business operation specification documents, sort out the operating processes of various types of engineering consulting businesses, and obtain the operating specifications of various types of engineering consulting businesses, and the business completion quality control rules.

[0131] Optionally, the obtaining module 42 analyzes and summarizes the job content, workflow and business completion quality control rules of various types of engineering consulting services to obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services. It is specifically used for: extracting standard operating specifications for various types of engineering consulting services based on the job content and workflow of the various types of engineering consulting services; determining the quality control rules for key process nodes of the various types of engineering consulting services from the business completion quality control rules of the various types of engineering consulting services.

[0132] Optionally, the process control table includes at least one of the following fields: First-level profession: including engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting; Second-level profession: including engineering settlement review, list and control price editing and review, engineering contract payment review, change visa review; Third-level industry and customer information: service industry and each customer information; Work unit: work classification module or unit required to serve the industry and target customers under the first-level profession; Work type: various work types required to complete the work unit; Work items: workflow and steps required to complete the work type; Work points: must upload items, workflow, work priorities required to complete the work items; Experience and skills: experience and skills to complete the work items; Work templates: commonly used file templates required to complete the work items.

[0133] Optionally, when the processing module 44 performs standardized processing on the engineering consulting business based on the process control table, it is specifically used to: structure, componentize, and template the engineering consulting business with the process control table as the core to build an operating system; and perform standardized processing on the engineering consulting business based on the operating system.

[0134] Optionally, when the processing module 44 performs standardized processing on the engineering consulting business based on the operating system, it is specifically used to: display the engineering consulting business in a page template according to the process control table; in response to the first user selecting a target template, decompose the engineering consulting business into work tasks, and issue the work tasks to the second user; in response to the second user receiving the work tasks, determine the work items from the process control table and generate a personal workflow control table; in response to the second user completing the work items based on the personal workflow control table, upload relevant files in the personal workflow control table and update the work status; in response to the second user uploading the personal workflow control table, summarize the personal workflow control table to obtain a team workflow control table.

[0135] Optionally, the processing module 44 is also used to: after obtaining the team workflow control table, check the team's overall work progress status, work process files, achievement files and the number of achievements through the team workflow control table.

[0136] Figure 4 The engineering consulting business processing device of the illustrated embodiment can be used to execute the technical solution of the above-mentioned method embodiment. Its implementation principle and technical effect are similar and will not be repeated here.

[0137] Figure 5 Schematic diagram of the structure of an electronic device in the embodiment of the present disclosure. Figure 5 , which shows a structural schematic diagram of an electronic device 600 suitable for implementing the embodiments of the present disclosure. Figure 5 The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0138] like Figure 5 As shown, the electronic device 600 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 601, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 602 or a program loaded from a storage device 608 to a random access memory (RAM) 603 to implement the engineering consulting business processing method of the embodiment described in the present disclosure. In the RAM 603, various programs and data required for the operation of the electronic device 600 are also stored. The processing device 601, the ROM 602, and the RAM 603 are connected to each other via a bus 604. An input / output (I / O) interface 605 is also connected to the bus 604.

[0139] Typically, the following devices may be connected to the I / O interface 605: an input device 606 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 607 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 608 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 609. The communication device 609 may allow the electronic device 600 to communicate with other devices wirelessly or by wire to exchange data. Although Figure 5 The electronic device 600 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0140] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program contains a program code for executing the method shown in the flowchart, thereby realizing the engineering consulting business processing method as described above. In such an embodiment, the computer program can be downloaded and installed from the network through the communication device 609, or installed from the storage device 608, or installed from the ROM 602. When the computer program is executed by the processing device 601, the above-mentioned functions defined in the method of the embodiment of the present disclosure are executed.

[0141] It should be noted that the computer-readable medium disclosed above may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that may be used by or in combination with an instruction execution system, device or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, in which a computer-readable program code is carried. This propagated data signal may take a variety of forms, including but not limited to an electromagnetic signal, an optical signal, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0142] In some embodiments, the client and the server may communicate using any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any currently known or future developed network.

[0143] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0144] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device:

[0145] Through massive business operation data, we sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion;

[0146] Analyze and summarize the work content, work flow and quality control rules of various types of engineering consulting services, and obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services;

[0147] Generate a process control table based on the standard operating specifications of various types of engineering consulting services and quality control rules for key process nodes;

[0148] The engineering consulting business is standardized based on the process control table, and the process control table is continuously iterated and updated using target technical means.

[0149] Optionally, when the above one or more programs are executed by the electronic device, the electronic device may also execute other steps described in the above embodiments.

[0150] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including, but not limited to, object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0151] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0152] The units involved in the embodiments described in the present disclosure may be implemented by software or hardware, wherein the name of a unit does not, in some cases, limit the unit itself.

[0153] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0154] In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0155] The above description is only a preferred embodiment of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of disclosure involved in the present disclosure is not limited to the technical solutions formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present disclosure (but not limited to) by each other to form a technical solution.

[0156] In addition, although each operation is described in a specific order, this should not be understood as requiring these operations to be performed in the specific order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Similarly, although some specific implementation details are included in the above discussion, these should not be interpreted as limiting the scope of the present disclosure. Some features described in the context of a separate embodiment can also be implemented in a single embodiment in combination. On the contrary, the various features described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable sub-combination mode.

[0157] Although the subject matter has been described in language specific to structural features and / or methodological logical actions, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or actions described above. On the contrary, the specific features and actions described above are merely example forms of implementing the claims.

Claims

1. A method for processing engineering consulting services, characterized in that: The method comprises: Through massive business operation data, we sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion; Analyze and summarize the work content, work flow and quality control rules of various types of engineering consulting services, and obtain standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services; Generate a process control table based on the standard operating specifications of various types of engineering consulting services and quality control rules for key process nodes; The engineering consulting business is standardized based on the process control table, and the process control table is continuously iterated and updated using target technical means.

2. The method according to claim 1, characterized in that The aforementioned operation specifications of various types of engineering consulting services and the quality control rules for business completion are sorted out through massive business operation data, including: Identify various types of engineering consulting services; Acquire a large number of business operation specification documents, including industry specification documents, enterprise operation standard documents, and user operation habits; Based on the business operation specification document, the operation processes of various types of engineering consulting businesses are sorted out to obtain the operation specifications of various types of engineering consulting businesses and the business completion quality control rules.

3. The method according to claim 1, characterized in that The above analysis and summary of the work content, work flow and quality control rules for the completion of various types of engineering consulting services have resulted in standard operating specifications and quality control rules for key process nodes for various types of engineering consulting services, including: According to the operation contents and workflows of the various types of engineering consulting services, standard operation specifications of various types of engineering consulting services are extracted; The quality control rules for key process nodes of the various types of engineering consulting services are determined from the business completion quality control rules of the various types of engineering consulting services.

4. The method according to claim 1, characterized in that: The process control table includes at least one of the following fields: First-level major: including engineering investment consulting, engineering design, engineering procurement, engineering cost, engineering finance, supervision and full-process engineering consulting; Secondary major: including project settlement review, list and control price compilation and review, project contract payment review, and change visa review; Level 3 industry and customer information: service industries and customer information; Work Unit: The work classification module or unit required to serve the industry and target customers under the level specialty; Work Types: The various types of work required to complete a work unit; Work items: the workflow and steps required to complete this type of work; Key points of work: the necessary upload items, workflow, and key points required to complete the work item; Experience and skills: experience and skills to complete the work; Work template: Commonly used document templates required to complete the work item.

5. The method according to claim 1, characterized in that The standardized processing of engineering consulting business based on the process control table includes: With the process control table as the core, the engineering consulting business is structured, componentized, and templated to build an operating system; The engineering consulting business is standardized based on the operating system.

6. The method according to claim 1, characterized in that The standardized processing of engineering consulting business based on the operating system includes: Display engineering consulting services in a page template based on the process control table; In response to the first user selecting the target template, breaking down the engineering consulting business into work tasks, and sending the work tasks to the second user; In response to the second user receiving the work task, determining the work items from the process control table and generating a personal work process control table; In response to the second user completing a work item based on the personal workflow control table, uploading relevant files and updating the work status in the personal workflow control table; In response to the second user uploading the personal workflow control table, the personal workflow control table is summarized to obtain a team workflow control table.

7. The method according to claim 6, characterized in that After obtaining the team workflow control table, the method further includes: The team workflow management table can be used to view the team's overall work progress status, work process files, output files, and the number of outputs.

8. An engineering consulting business processing device, characterized in that: include: The determination module is used to sort out the operation specifications of various types of engineering consulting services and the quality control rules for business completion through massive business operation data; Obtaining a module for analyzing and summarizing the work content, work flow and quality control rules of various types of engineering consulting services, and obtaining standard operating specifications and quality control rules for key process nodes of various types of engineering consulting services; A generation module, for generating a process control table based on the standard operating specifications of the various types of engineering consulting services and the quality control rules of key process nodes; The processing module is used to standardize the engineering consulting business based on the process control table, and continuously iterate and update the process control table using target technical means.

9. An electronic device, characterized in that: include: Memory; processor; as well as Computer programs; The computer program is stored in the memory and is configured to be executed by the processor to implement the method according to any one of claims 1 to 7.

10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the method according to any one of claims 1 to 7 is implemented.

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