Self-service check-in handling method, handling system, interaction method and interaction system

Abstract

The invention discloses a self-service check-in handling method, handling system, interaction method and interaction system, and the self-service check-in handling method comprises the steps: responding to the input information of a user, carrying out the structural processing of the input information, and obtaining the structural input information; positioning the structured input information to a preset index chain, and indexing in the preset index chain; acquiring information of all rooms to be checked in and all order numbers in real time, wherein the order numbers comprise information of at least one check-in person; when the structured input information is indexed in the preset index chain, all the rooms to be checked in and all the order numbers are automatically traversed once every time a chain point is entered by taking the chain point as a unit until the target order number is indexed, and the room to be checked in corresponding to the check-in person information is generated. The check-in experience of the user is improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of user services, and in particular relates to a self-service check-in method, a check-in system, an interaction method and an interaction system. Background Art

[0002] In the existing self-service check-in process, guests usually need to use the reservation ID to match the order when checking in. However, in actual reservations, there are often cases where the guest did not make the reservation themselves but was booked by someone else. If the actual guest does not bring the reservation ID, the order cannot be located as quickly as possible.

[0003] In addition to the situation where the booker’s ID is not brought, the hotel may also lack standards for creating a reservation SOP, resulting in the information in the order not being completely consistent with the ID information. As a result, even if the ID is in hand, the order cannot be accurately matched, which greatly reduces the efficiency of order checking and affects the guest experience.

[0004] In addition, when there are many guests, it is often difficult to provide priority manual services to each guest, and it is impossible to check in guests quickly, which further affects the guest experience. Summary of the invention

[0005] In view of the above-mentioned shortcomings of the prior art, an object of the present invention is to provide a self-service check-in method, device and medium to at least solve one technical problem in the above-mentioned background technology.

[0006] To achieve the above purpose, the present invention adopts the following technical solution.

[0007] A first aspect of the present invention provides a self-service check-in method, comprising: In response to the user's input information, the input information is structured to obtain structured input information; Locating the structured input information to a preset index chain and indexing it in the preset index chain; Acquire all room information and all order numbers in real time, wherein the order number includes at least one occupant's information; when the structured input information is indexed in the preset index chain, all rooms to be occupied and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed, and a room to be occupied corresponding to the occupant information is generated.

[0008] As an optional implementation manner, before responding to the user's input information and performing structured processing on the input information to obtain structured input information, the method further includes: Providing a guidance program, through which the user is guided to enter the initials of the reservation person's name, and the initials of the reservation person entered by the user are the user's input information; After responding to user input, include: Obtain initial order information based on user input information; If the initial order information can be matched, after desensitizing the user's input information, multiple relevant words are randomly listed, and the guest can select the reservation information independently to continue to confirm the matching relationship between the guest and the target order information; After the guest selects the correct information from a number of randomly listed related texts, the target order information is determined.

[0009] As an optional implementation, before responding to the user's input information and structuring the input information to obtain the structured input information, the method includes: A preset index chain is created, wherein the preset index chain includes a chain point and a chain link, and the chain point includes chain point information.

[0010] As an optional implementation manner, the responding to the user's input information and performing structured processing on the input information to obtain structured input information includes: Acquire user input information, where the user input information includes semantic information; Feed the user's input information into the semantic processing model; The semantic processing model performs structured processing on the input information according to the chain point information of the preset index chain to obtain structured input information, wherein the structured input information is optimally matched with one of the chain point information.

[0011] As an optional implementation manner, locating the structured input information to a preset index chain and indexing it in the preset index chain includes: Based on the matching relationship between the structured input information and the chain point information, the structured information is located in a target chain point in a preset index chain; Taking the target chain point as the starting point, indexing is performed in the preset index chain.

[0012] A second aspect of the present invention provides a self-service check-in system, comprising: A response unit, at least used to respond to the user's input information, perform structured processing on the input information, and obtain structured input information; An acquisition unit, at least used to acquire in real time the information of all rooms to be occupied and all order numbers, wherein the order number includes information of at least one occupant; The indexing unit is at least used to locate the structured input information to a preset index chain and index it in the preset index chain; the generating unit is at least used to automatically traverse all the rooms to be checked in and all the order numbers once for each chain point entered when indexing the structured input information in the preset index chain, until the target order number is indexed, and a room to be checked in corresponding to the occupant information is generated.

[0013] A third aspect of the present invention provides an automatic check-in interaction method, comprising: Respond to user input information on the display interactive interface; The input information is received and processed in a structured manner in the server background to obtain structured input information; Acquire all room information and all order numbers in real time on the server background, wherein the order number includes information of at least one occupant; The structured input information is located in a preset index chain in the server background, and indexed in the preset index chain; and when the structured input information is indexed in the preset index chain, all rooms to be checked in and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed, and a room to be checked in corresponding to the check-in person information is generated; The information of the rooms to be occupied is displayed to the user through the interactive interface.

[0014] A fourth aspect of the present invention provides an automatic check-in interactive system, comprising: A response interaction module, at least used to respond to user input information on the display interaction interface; The backend structuring module is at least used to receive and structure the input information in the server backend to obtain the structured input information; the backend acquisition module is at least used to obtain all the room information and all the order numbers in real time in the server backend, wherein the order number includes the information of at least one occupant; The backend execution module is at least used to locate the structured input information to a preset index chain in the server backend and index it in the preset index chain; and when indexing the structured input information in the preset index chain, automatically traverse all rooms to be checked in and all order numbers once for each chain point entered, until the target order number is indexed, and generate a room to be checked in corresponding to the check-in person information; The display interaction module is at least used to display the information of the room to be occupied to the user through the display interaction interface.

[0015] The fifth aspect of the present invention provides an electronic device, comprising: at least one processor; and at least one memory communicatively connected to the processor, wherein: the memory stores program instructions executable by the processor, and the processor calls the program instructions to execute the steps of the method described in the first aspect or the second aspect of the present invention.

[0016] A sixth aspect of the present invention provides a readable storage medium storing a computer program, wherein the computer program is executed by a processor to perform the steps of the method described in the first aspect or the second aspect of the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present application. For those skilled in the art, other drawings can be obtained based on these drawings without creative work.

[0018] Figure 1 It is a flowchart of a self-service check-in method according to a specific embodiment of the present invention.

[0019] Figure 2 This is a display diagram of chain information according to a specific embodiment of the present invention.

[0020] Figure 3 It is a flowchart of another self-service check-in method according to a specific embodiment of the present invention.

[0021] Figure 4 It is a flowchart of another self-service check-in method according to a specific embodiment of the present invention.

[0022] Figure 5 It is a block diagram of an automatic check-in system according to a specific embodiment of the present invention.

[0023] Figure 6 It is a flowchart of an automatic check-in interaction method according to a specific embodiment of the present invention.

[0024] Figure 7 It is a block diagram of an automatic check-in interactive system according to a specific embodiment of the present invention.

[0025] Figure 8 FIG. 1 is a schematic structural diagram of an electronic device according to an embodiment of the present invention. DETAILED DESCRIPTION

[0026] The technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present application, rather than all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of the present application. In addition, it should be understood that the specific implementation methods described herein are only used to illustrate and explain the present application, and are not used to limit the present application.

[0027] It should be noted that the description order of the following embodiments is not intended to limit the preferred order of the embodiments of the present application. In addition, in the following embodiments, the description of each embodiment has its own emphasis, and for parts not described in detail in one embodiment, reference can be made to the relevant description of other embodiments.

[0028] Self-service check-in is the first step for guests to receive hotel room service, which is very important for guests' first impression of the hotel. However, the current self-service check-in service is not very convenient. For example, if the reservation is made by other people or on behalf of the guests, they are not clear about the order itself and cannot directly communicate with the booker, so they cannot quickly locate the order and confirm the check-in information. Or due to system reasons, the information in the order and the ID information of the booker cannot be consistent, resulting in the guest being unable to check in due to the rules, which will also affect the check-in experience.

[0029] In addition, during some peak tourist seasons or in some tourist cities, there are a large number of tourists. Due to the inconvenience of the self-service check-in service, guests have to wait for a long time, which will also affect the check-in experience.

[0030] In view of this, if Figure 1 As shown, the first aspect of the present invention provides a self-service check-in method to solve the problem of poor check-in experience and low efficiency for guests. The self-service check-in method includes the following steps.

[0031] Step S110: respond to the user's input information, perform structured processing on the input information, and obtain structured input information. Specifically, the user's input information can be collected by providing a display interactive interface and sent to the server backend for structured processing.

[0032] In step S110, there is no restriction on the information content and type of the user's input information, and the user may input information such as voice, text, image or video, and the corresponding structured processing methods include voice analysis processing, text analysis processing, image analysis processing and video key frame analysis processing, etc., which may obtain structured input information correspondingly. The structured input information contains more key information of the user's check-in. This method without restriction on type and information content may improve the user's check-in experience, and the user may choose a method that suits him or her to input information.

[0033] Correspondingly, the structured input information obtained can be one of the order number, order time, name or surname of the booker, name or surname of the check-in person, ID number of the booker, ID number of the check-in person, age of the booker and age of the check-in person, etc.

[0034] Before step S110, that is, before responding to the user's input information and performing structured processing on the input information to obtain structured input information, the following steps are included: A preset index chain is created, wherein the preset index chain includes a chain point and a chain link, and the chain point includes chain point information.

[0035] Specifically, Figure 2 As shown, the link point information is divided according to structured attributes to include at least but not limited to: order number, order time, name or surname of the booker, name or surname of the check-in person, ID number of the booker, ID number of the check-in person, age of the booker and age of the check-in person.

[0036] In this way, a matching relationship can be established between the structured input information and the link point information, which is conducive to obtaining the target order information and checking in as soon as possible.

[0037] Step S120: locate the structured input information to a preset index chain and index it in the preset index chain; specifically, the design of the preset index chain follows the principle of limited efficiency and target priority. In the present invention, the preset index chain listed is an index chain with multiple combinations, which can combine closed-loop index chains in the form of an association map, and set the guiding weight between the maps, and obtain the weight between each chain information in a big data manner. For example, for the occupant, if the reservation person has entered the occupant's surname or given name or given name when the guest checks in, the occupant's surname or given name or given name can be directly obtained according to the obtained structured input information. If it corresponds to only one occupant's information in the information presented in all order numbers, it means that the target order number can be directly obtained. However, in order to verify its authenticity and handle subsequent check-in, room card collection, registration and other actions, it is necessary to further verify the occupant's ID number. Therefore, after entering the occupant's surname or given name, the chain information with the highest guiding weight is the occupant's ID number.

[0038] It should be noted that the premise that the present invention can index the target order information is that there is a correlation between the order information itself and the booker information and the check-in information in the present invention, that is, in the order information, such as the order number and order time, etc., as intermediate nodes, one end of which is associated with the booker information, such as the booker's surname or first name, the booker's ID number, the booker's age, etc., and the other end is associated with the check-in information, such as the check-in person's surname or first name, the check-in person's ID number, the check-in person's age, etc.

[0039] Step S130: Acquire all room information and all order numbers in real time, wherein the order number includes information of at least one occupant. Specifically, the order of step S130 is not limited to being set after steps S120 and S110, and it can also be set before step S110, and the present invention does not impose any special limitation.

[0040] Step S140: When the structured input information is indexed in the preset index chain, all rooms to be occupied and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed and a room to be occupied corresponding to the occupant information is generated.

[0041] Here, through this method, the user's input information can be effectively traversed and indexed to finally achieve self-service check-in.

[0042] In one embodiment of the present invention, the step of responding to the user's input information and performing structured processing on the input information to obtain structured input information includes: Acquire user input information, where the user input information includes semantic information; Feed the user's input information into the semantic processing model; The semantic processing model performs structured processing on the input information according to the chain point information of the preset index chain to obtain structured input information, wherein the structured input information is optimally matched with one of the chain point information.

[0043] In one embodiment of the present invention, locating the structured input information to a preset index chain and indexing it in the preset index chain includes: Based on the matching relationship between the structured input information and the chain point information, the structured information is located in a target chain point in a preset index chain; Taking the target chain point as the starting point, indexing is performed in the preset index chain.

[0044] Here, through this method, the structured input information can be associated with the chain point information, and flexible changes and processing can be achieved according to the user's input information to ensure that the target order information can be accurately located according to the needs of the occupants.

[0045] like Figure 3 and Figure 4 As shown, in one embodiment of the present invention, before responding to the user's input information and performing structured processing on the input information to obtain structured input information, the method further includes: Step S111: providing a guidance program, through which the user is guided to enter the initials of the reservation person's name, and the initials of the reservation person entered by the user are the user's input information; specifically, the user may be the check-in person or the hotel service staff who guides the check-in person to check in, and the initials of the reservation person's name is an example, and the user may also be guided to enter the surname or the given name or the given name; After responding to user input, include: Step S112: acquiring initial order information according to the user's input information; wherein the quantity of the initial order information is greater than or equal to the target order information, and the initial order information acquired based on the user's input information includes the target order information; Step S113: If the initial order information can be matched, after desensitizing the user's input information, a plurality of related words are randomly listed, and the occupant selects the reservation information independently, and continues to confirm the matching relationship between the occupant and the target order information; Step S114: After the occupant selects the correct information from a plurality of randomly listed related texts, the target order information is obtained and finally displayed. After the occupant independently inquires about the target order information, the occupant proceeds with subsequent check-in, room card collection, registration, and other actions.

[0046] Preferably, in an application scenario of the present invention, the self-service check-in method embodied in the present invention can be better explained in combination with hardware devices. For example, the front desk device is usually an Android device connected to the Internet network, and hardware and application management software for network transmission and making door cards are installed on the device. The front desk device communicates with the hotel management system through a wireless network to receive encrypted transmission data packets sent by the front desk device. In order to realize the password authentication between the front desk device and the hotel management system, the two are mutually authenticated through a binding relationship. If the authentication is successful, the information input of the front desk device is controlled to complete the order query action and realize the order display. In the hotel reservation process, it is often involved in the situation of reserving rooms for others. Therefore, the order checking method set by the present invention can safely match the order without carrying the ID card of the reservation person.

[0047] In order to simplify the operation, there is no need to enter too much information on the self-service device for identification. Instead, the order query is implemented with the simplest solution of "first letter + random Chinese character". When the guest needs to match the actual booking order, that is, the target order, through this method, after entering the first letter, the random Chinese character is used as a secondary verification. If the verification is successful, the order is displayed. Otherwise, within the limit of a maximum of two errors, it effectively prevents guests from finding the order in an exhaustive manner.

[0048] The present invention upgrades the existing method of matching orders by ID information to a method of checking orders by using the initials of the booker, etc. The self-service check-in device can guide the guest to complete more order information after matching the order for the first time, and then display the order after the information is completely consistent. The order information will not be directly displayed to the guest during the guidance process. The guest can trigger further positioning of the order by actively clicking and inputting. It uses multiple rule matching methods, has rigorous logic, is easy to operate, and is highly intelligent.

[0049] To sum up, the special scenario support method proposed by the present invention in which others place orders on behalf of actual guests comprehensively utilizes various wireless communication technologies and makes full use of the popularity of existing mobile intelligent information services. It manages the information of the self-service check-in equipment and the hotel's internal management system, and then uses the secret key information sent by the front-end server for authentication and unlocking. The system management is scientific and easy to use. Guests can get started quickly and directly, overcoming the defect that the traditional way of checking orders requires carrying documents. In addition, the system has good security, strong real-time performance, and a high degree of intelligence.

[0050] like Figure 5 As shown, the second aspect of the present invention provides a self-service check-in system, comprising: The response unit 210 is at least used to respond to the user's input information and perform structured processing on the input information to obtain structured input information; The acquisition unit 220 is at least used to acquire all room information and all order numbers in real time, wherein the order number includes information of at least one occupant; An indexing unit 230, at least used to locate the structured input information to a preset index chain and index it in the preset index chain; The generation unit 240 is at least used to automatically traverse all rooms to be occupied and all order numbers once each time a chain point is entered when indexing the structured input information in the preset index chain, until the target order number is indexed, and a room to be occupied corresponding to the occupant information is generated.

[0051] Based on the same idea as the method in the above embodiment, the self-service check-in system provided by the present invention can implement the method in the above embodiment. For the convenience of explanation, the structural diagram of the system embodiment only shows the parts related to the embodiment of the present invention. Those skilled in the art can understand that the illustrated structure does not constitute a limitation on the system, and may include more or fewer components than shown in the diagram, or combine certain components, or arrange the components differently.

[0052] like Figure 6 As shown, the third party of the present invention provides an automatic check-in interaction method, including: Step S310: responding to user input information on the display interaction interface; Step S320: receiving and structuring the input information in the server background to obtain structured input information; Step S330: acquiring all room information and all order numbers in real time on the server background, wherein the order number includes information of at least one occupant; Step S340: The structured input information is located in a preset index chain in the server background, and indexed in the preset index chain; and when the structured input information is indexed in the preset index chain, all rooms to be checked in and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed, and a room to be checked in corresponding to the check-in person information is generated; Step S350: Displaying the information of the room to be occupied to the user through a display interaction interface.

[0053] In the interactive method shown in the present invention, a selection interface or a guidance interface can also be set on the display interaction interface. For example, when the user inputs information, the display interaction interface provides a selection box, such as a selection box that lists the option contacts corresponding to the input and structured input information for the occupant to choose; or provides intelligent guidance for the user, and the user proceeds to the next step according to the guidance instructions.

[0054] In the interactive method shown in the present invention, the order information is confirmed according to the indexed target order number, and a display interface of the corresponding rooms to be occupied is generated, wherein the selection of the rooms to be occupied can be arranged according to the historical check-in information of the booker or the occupant.

[0055] The interactive method shown in the present invention also includes, during the guidance process, displaying the order information in stages until the complete content of the target order information is triggered to be generated, and controlling the water and circuit connection of the room to be occupied by the occupant within a predetermined time after the card making is completed.

[0056] The present invention can provide users with a good interactive interface and interactive experience, which is conducive to realizing self-service check-in for users and improving user experience.

[0057] Based on the same idea as the method in the above embodiment, the automatic check-in interaction method provided by the present invention can implement the method in the above embodiment. For the convenience of explanation, the flow chart of the embodiment of the interaction method only shows the part related to the embodiment of the present invention. Those skilled in the art can understand that the illustrated structure does not constitute a limitation on the method and may include more or fewer steps, schemes or embodiments than those illustrated.

[0058] like Figure 7 As shown, the fourth aspect of the present invention provides an automatic check-in interactive system, comprising: The response interaction module 410 is at least used to respond to the user's input information on the display interaction interface; The backend structuring module 420 is at least used to receive and structure the input information in the server backend to obtain structured input information; The backend acquisition module 430 is at least used to acquire all room information and all order numbers in real time in the server backend, wherein the order number includes information of at least one occupant; The backend execution module 440 is at least used to locate the structured input information to a preset index chain in the server backend and index it in the preset index chain; and when indexing the structured input information in the preset index chain, automatically traverse all rooms to be checked in and all order numbers once for each chain point entered, until the target order number is indexed, and generate a room to be checked in corresponding to the occupant information; The display interaction module 450 is at least used to display the information of the rooms to be occupied to the user through the display interaction interface.

[0059] Based on the same idea as the method in the above embodiment, the automatic check-in interactive system provided by the present invention can implement the method in the above embodiment. For the convenience of explanation, the flow chart of the embodiment of the system only shows the part related to the embodiment of the present invention. Those skilled in the art can understand that the illustrated structure does not constitute a limitation on the method and may include more or fewer steps, schemes or embodiments than those illustrated.

[0060] like Figure 8 As shown, the fifth aspect of the present invention provides an electronic device, comprising: at least one processor; and at least one memory communicatively connected to the processor, wherein: the memory stores program instructions executable by the processor, and the processor calls the program instructions to execute the steps of the method described in any one of the above embodiments.

[0061] A sixth aspect of the present invention discloses a readable storage medium storing a computer program, wherein the computer program is executed by a processor to perform the steps of the method described in any one of the above embodiments.

[0062] Computer-readable storage media may include: any entity or device capable of carrying a computer program, a recording medium, a USB flash drive, a mobile hard disk, a magnetic disk, an optical disk, a computer memory, a read-only memory (ROM), a random access memory (RAM), and a software distribution medium, etc. A computer program includes a computer program code. The computer program code may be in source code form, object code form, an executable file, or some intermediate form, etc. A computer-readable storage medium may include: any entity or device capable of carrying a computer program code, a recording medium, a USB flash drive, a mobile hard disk, a magnetic disk, an optical disk, a computer memory, a read-only memory (ROM), a random access memory (RAM), and a software distribution medium, etc.

[0063] Any process or method description in a flowchart or otherwise described herein may be understood to represent a module, segment or portion of code that includes one or more executable instructions for implementing the steps of a specific logical function or process, and the scope of the preferred embodiments of the present invention includes alternative implementations in which functions may not be performed in the order shown or discussed, including performing functions in a substantially simultaneous manner or in the reverse order depending on the functions involved, which should be understood by those skilled in the art to which the embodiments of the present invention belong.

[0064] The logic and / or steps represented in the flowchart or otherwise described herein, for example, can be considered as an ordered list of executable instructions for implementing logical functions, and can be embodied in any computer-readable medium for use by an instruction execution system, apparatus or device (such as a computer-based system, a system including a processing module, or other system that can fetch instructions from an instruction execution system, apparatus or device and execute instructions), or used in combination with these instruction execution systems, apparatuses or devices.

[0065] The above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit the same. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that the technical solutions described in the aforementioned embodiments may still be modified, or some of the technical features may be replaced by equivalents. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention.

Claims

1. A self-service check-in method, characterized in that: include: In response to the user's input information, the input information is structured to obtain structured input information; Locating the structured input information to a preset index chain and indexing it in the preset index chain; Acquire all room information and all order numbers in real time, where the order number includes information of at least one occupant; When the structured input information is indexed in the preset index chain, the chain point is used as a unit. Each time a chain point is entered, all the rooms to be occupied and all the order numbers are automatically traversed once until the target order number is indexed and the room to be occupied corresponding to the occupant information is generated.

2. The self-service check-in method according to claim 1, characterized in that: Before responding to the user's input information and performing structured processing on the input information to obtain structured input information, the method further includes: Providing a guidance program, through which the user is guided to enter the initials of the reservation person's name, and the initials of the reservation person entered by the user are the user's input information; After responding to user input, include: Obtain initial order information based on user input information; If the initial order information can be matched, after desensitizing the user's input information, multiple relevant words are randomly listed, and the guest can select the reservation information independently to continue to confirm the matching relationship between the guest and the target order information; After the guest selects the correct information from a number of randomly listed related texts, the target order information is determined.

3. The self-service check-in method according to claim 1, characterized in that: In response to the user's input information, before the input information is structured and the structured input information is obtained, the following steps are included: A preset index chain is created, wherein the preset index chain includes a chain point and a chain link, and the chain point includes chain point information.

4. The self-service check-in method according to claim 2 or 3, characterized in that: The step of responding to the user's input information and performing structured processing on the input information to obtain structured input information includes: Acquire user input information, where the user input information includes semantic information; Feed the user's input information into the semantic processing model; The semantic processing model performs structured processing on the input information according to the chain point information of the preset index chain to obtain structured input information, wherein the structured input information is optimally matched with one of the chain point information.

5. The self-service check-in method according to claim 4, characterized in that: The step of locating the structured input information to a preset index chain and indexing the preset index chain includes: Based on the matching relationship between the structured input information and the chain point information, the structured information is located in a target chain point in a preset index chain; Taking the target chain point as the starting point, indexing is performed in the preset index chain.

6. A self-service check-in system, characterized in that: include: A response unit, at least used to respond to the user's input information, perform structured processing on the input information, and obtain structured input information; An acquisition unit, at least used to acquire in real time the information of all rooms to be occupied and all order numbers, wherein the order number includes information of at least one occupant; An indexing unit, at least used to locate the structured input information to a preset index chain and index it in the preset index chain; The generating unit is at least used for automatically traversing all rooms to be checked in and all order numbers once each time a chain point is entered when indexing the structured input information in the preset index chain, until the target order number is indexed, and generating a room to be checked in corresponding to the occupant information.

7. An automatic check-in interaction method, characterized in that: include: Respond to user input information on the display interactive interface; The input information is received and processed in a structured manner in the server background to obtain structured input information; Acquire all room information and all order numbers in real time on the server background, wherein the order number includes information of at least one occupant; The structured input information is located in a preset index chain in the server background, and indexed in the preset index chain; When the structured input information is indexed in the preset index chain, all rooms to be checked in and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed, and a room to be checked in corresponding to the check-in person information is generated; The information of the rooms to be occupied is displayed to the user through the interactive interface.

8. An automatic check-in interactive system, characterized in that: include: A response interaction module, at least used to respond to user input information on the display interaction interface; The backend structuring module is at least used to receive and structure the input information in the backend of the server to obtain structured input information; A background acquisition module, at least used to acquire all room information and all order numbers in real time in the server background, wherein the order number includes information of at least one occupant; A background execution module, at least used to locate the structured input information to a preset index chain in the server background, and index it in the preset index chain; When the structured input information is indexed in the preset index chain, all rooms to be checked in and all order numbers are automatically traversed once for each chain point entered, until the target order number is indexed, and a room to be checked in corresponding to the check-in person information is generated; The display interaction module is at least used to display the information of the room to be occupied to the user through the display interaction interface.

9. An electronic device, characterized in that: include: at least one processor; And at least one memory communicatively connected to the processor, wherein: the memory stores program instructions executable by the processor, and the processor calls the program instructions to execute the steps of the method described in any one of claims 1-5 or 7.

10. A readable storage medium storing a computer program, characterized in that: The computer program is used by a processor to execute the steps of the method according to any one of claims 1 to 5 or 7.

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