Method and system for processing right registration information for real estate management
Through the introduction of video communication and audio and video analysis technologies in the real estate management system, the problems of different levels of staff service and lack of supervision were solved, and the rapid, accurate and high quality of the registered registered of non -motion production and confirmed rights improved user trust and credibility.
Patent Information
- Application Number
- CN202411907219.X
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-24
- Publication Date
- 2025-01-24
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
In the existing real estate management technology, the staff's service levels are different and the lack of supervision means makes it difficult for users to obtain high-quality services during the rights confirmation and registration process, affecting users' sense of trust in real estate management.
By obtaining the user's real estate registration data, feature extraction and comparative analysis are performed. If the corresponding registration information is not found, a video communication invitation is sent to the user, a video chat window is constructed and recorded, audio and text features are extracted, and real estate announcement information is queried. Set standards to determine the accuracy of registration data, and perform audio and video analysis to generate anomaly analysis reports.
The rapid, efficient, and accuracy of the registered registered of non -dynamic property rights has improved the user's trust in the staff, and through abnormal analysis reports and secondary review results, the staff's service capabilities and the credibility of the real estate management department.
Smart Images

Figure CN119359495A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of real estate management, and in particular to a method and system for processing title registration information for real estate management. Background Art
[0002] The traditional method of real estate rights registration mainly relies on manual measurement and recording, which has problems such as low work efficiency, high cost, and easy loss. With the continuous development of information technology, a series of innovative methods and equipment have emerged in the field of real estate management, providing more advanced and feasible solutions for the unified registration of real estate rights. For example, the prior art document with publication number CN114493472A discloses a system platform for unified registration of natural resources rights, and proposes a service-oriented, configurable, workflow- and data-sharing-supported unified registration platform for natural resources rights.
[0003] However, the above existing technologies are too dependent on unified preset rules and algorithms, lack processing methods for complex and special real estate information, and lack detailed processing methods based on specific actual conditions, making it difficult to adapt to diverse real estate rights registration scenarios. In addition, the service levels of staff during real estate registration vary, and there is a lack of supervision methods. When users encounter staff with poor service, it will affect their trust in real estate management.
[0004] Therefore, the present invention provides a method and system for processing title registration information for real estate management to solve the above-mentioned problems. Summary of the invention
[0005] In view of the above situation, in order to overcome the defects of the prior art, the present invention provides a method and system for processing title registration information for real estate management, so as to solve the problem that the service levels of staff are inconsistent during the above-mentioned real estate registration, and there is a lack of supervision means. When users encounter staff with poor service, it will affect the user's trust in real estate management.
[0006] In order to achieve the above object, the technical solution adopted by the present invention is: In a first aspect, the present invention provides a method for processing title registration information for real estate management, comprising: obtaining a real estate registration type selected by a user and uploaded registration data, wherein the registration data includes identity card data and real estate data; Extracting features of the real estate data in the registration data to determine a registration database corresponding to the real estate data; searching for registration information in the registration database based on the real estate data; and comparing and analyzing the registration information with the registration data to determine the accuracy of the registration data; When no corresponding registration information can be found in the registration database according to the real estate data, a video communication invitation message is sent to the user, and after the user agrees, a video chat window is established between the reviewer and the user, and the video recording is started to obtain the video data; feature extraction is performed on the audio data and text data in the video data to obtain key information; the corresponding real estate announcement information is queried according to the key information, and the accuracy of the registration data is determined according to the real estate announcement information and the preset review standards; When the accuracy is greater than the preset accuracy, it is determined that the user's real estate title confirmation registration is successful, and the real estate title confirmation information is updated, and the updated title confirmation information is compressed and saved in the registration database; Perform audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classify the abnormal information and generate an abnormal analysis report, send the abnormal analysis report and video data to the supervisor, and obtain the supervisor's secondary review results.
[0007] Preferably, the feature extraction of the real estate data in the registration data to determine the registration database corresponding to the real estate data includes: identifying and extracting the real estate data based on a sub-identification model of a corresponding type constructed based on preset audit standards to obtain feature information of the registration data, wherein the feature information includes address, transaction date and transaction proof; connecting to the corresponding real estate transaction platform according to the feature information, and obtaining the registration database in the real estate transaction platform.
[0008] Preferably, the comparative analysis of the registration information and the registration data to determine the accuracy of the registration data includes: judging whether equivalent information can be extracted from the registration data based on each item of information in the registration information; if so, the sub-accuracy of this item is a qualified value, if not, the sub-accuracy of this item is an unqualified value; and obtaining the accuracy of the registration data based on the preset weights and sub-accuracies of each item.
[0009] Preferably, the feature extraction of audio data and text data in the video data to obtain key information includes: using an audio conversion tool to convert the audio data into compiled text data; sorting the compiled text data and the text data according to the time sequence of the audio data and the text data to obtain communication text data; and feature extraction of the communication text data to obtain key information.
[0010] Preferably, the querying of corresponding real estate announcement information according to key information includes: determining a target search database based on the key information; and determining relevant real estate announcement information from the target search database according to the key information.
[0011] Preferably, the method of determining the accuracy of registration data based on real estate announcement information and preset audit standards includes: extracting features from the real estate announcement information to obtain registration feature information of the real estate announcement information; comparing the registration data item by item based on the registration feature information to determine the sub-accuracy of each item; and processing each sub-accuracy according to preset audit standards to obtain the accuracy of the registration data.
[0012] Preferably, a method for processing title registration information for real estate management further includes: Classify the video data according to the real estate type in the title confirmation information corresponding to the video data; conduct random sampling and evaluation of the video data during the review process regularly according to the real estate type.
[0013] Preferably, a method for processing title registration information for real estate management further includes: Analyze the video data of property rights registration, and generate a service analysis report based on the actual processing time, communication time, and communication information of property rights registration in the video data; conduct service evaluation on each service analysis report according to preset service evaluation standards to obtain a service score, and display the video data, property rights information, and service analysis reports that are ranked in accordance with the preset ranking in each service score.
[0014] In a second aspect, the present invention provides a system for processing title registration information for real estate management, wherein the system is used to execute the method for processing title registration information in any one of the above schemes, including: A data acquisition module, which acquires the real estate registration type selected by the user and the registration data uploaded, wherein the registration data includes identity card data and real estate data; A data analysis module extracts features from the real estate data in the registration data to determine a registration database corresponding to the real estate data; searches for registration information in the registration database based on the real estate data; and compares and analyzes the registration information with the registration data to determine the accuracy of the registration data; The exception handling module, when the corresponding registration information cannot be found in the registration database according to the real estate data, sends a video communication invitation message to the user, and after the user agrees, builds a video chat window between the reviewer and the user, and starts recording to obtain the video data; extracts features from the audio data and text data in the video data to obtain key information; queries the corresponding real estate announcement information according to the key information, and determines the accuracy of the registration data according to the real estate announcement information and the preset review standards; The title confirmation registration module determines that the user's real estate title confirmation registration is successful when the accuracy is greater than the preset accuracy, updates the real estate title confirmation information, and compresses and saves the updated title confirmation information into the registration database; The registration and review module performs audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classifies the abnormal information and generates an abnormal analysis report, and sends the abnormal analysis report and video data to the supervisor, and obtains the supervisor's secondary review results.
[0015] The beneficial effects of the present invention are: The present invention also uses audio and video analysis of video data to determine whether there is abnormal information in the video data, classify the abnormal information and generate an abnormal analysis report, and send the abnormal analysis report and video data to the supervisor to obtain the supervisor's secondary review results. The abnormal results of the video data are finally determined based on the secondary review results, and then targeted training is carried out based on the abnormal results to avoid similar abnormal situations from happening again, which helps to improve the service capabilities of the staff, thereby increasing the user's trust in the staff, thereby improving the credibility of the real estate management department in real estate management.
[0016] The present invention adopts a method of sending a video communication invitation message to the user when the corresponding registration information cannot be found in the corresponding registration database according to the real estate data, and after the user agrees, constructing a video chat window between the auditor and the user, and starting the video recording to obtain the video data; extracting features of the audio data and text data in the video data to obtain key information; querying the corresponding real estate announcement information according to the key information, and determining the accuracy of the registration data according to the real estate announcement information and the preset audit standards; when the accuracy is greater than the preset accuracy, determining that the user's real estate title confirmation registration is successful, and updating the real estate title confirmation information to quickly help the user complete the title confirmation registration and save the user's title confirmation time. By adopting the above method, the present invention solves the problem that the prior art relies too much on unified preset rules and algorithms, lacks processing methods for complex and special real estate information, and lacks detailed processing means based on specific actual conditions, thus being difficult to adapt to a variety of real estate title confirmation registration scenarios.
[0017] 3. The present invention also analyzes the video data of property rights registration and generates a service analysis report of the video data, so as to screen out the video data, property rights information and service analysis reports that rank top in each service score, and display and publicize them in the staff's display column or at the meeting so that other staff can learn and refer to them, thereby improving the overall service level of the staff. BRIEF DESCRIPTION OF THE DRAWINGS
[0018] Figure 1A schematic diagram of a method for processing title registration information for real estate management according to the present invention; Figure 2 The present invention is a schematic diagram of a title registration information processing system for real estate management. DETAILED DESCRIPTION
[0019] The following will refer to the attached Figure 1 To Attachment Figure 2 The embodiments of the present invention are described in detail. It should be understood by those skilled in the art that these embodiments are only used to explain the technical principles of the present invention and are not intended to limit the protection scope of the present invention.
[0020] A method for processing title registration information for real estate management, as shown in the attached Figure 1 As shown, the following steps are included: Step S11: Obtain the real estate registration type selected by the user and the registration data uploaded.
[0021] Preferably, the registration data includes identity card data, real estate data and other relevant certification materials; the real estate registration types include apartments, houses, industrial buildings, etc.
[0022] Step S12: extract features from the real estate data in the registration data to determine the registration database corresponding to the real estate data; search for registration information in the registration database based on the real estate data; compare and analyze the registration information and the registration data to determine the accuracy of the registration data.
[0023] Step S13: When the corresponding registration information cannot be found in the registration database based on the real estate data, a video communication invitation message is sent to the user. After the user agrees, a video chat window is established between the reviewer and the user, and the video recording is turned on to obtain the video data; feature extraction is performed on the audio data and text data in the video data to obtain key information; the corresponding real estate announcement information is queried based on the key information, and the accuracy of the registration data is determined based on the real estate announcement information and preset review standards.
[0024] Preferably, the key information includes but is not limited to the announcement time, the real estate promotion name, the contact person information, the contact department, the address of the contact department, etc.
[0025] Step S14: When the accuracy is greater than the preset accuracy, it is determined that the user's real estate title registration is successful, and the real estate title information is updated, and the updated title information is compressed and saved in the registration database.
[0026] Step S15: Perform audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classify the abnormal information and generate an abnormal analysis report, and send the abnormal analysis report and video data to the supervisor, and obtain the supervisor's secondary review results.
[0027] In step S15, the present invention performs audio and video analysis on the video data to determine whether there is abnormal information in the video data, classifies the abnormal information and generates an abnormal analysis report, and sends the abnormal analysis report and video data to the supervisor to obtain the supervisor's secondary review results. The abnormal results of the video data are finally determined based on the secondary review results, and then targeted training is carried out based on the abnormal results to avoid similar abnormal situations from happening again, which helps to improve the service capabilities of the staff, thereby increasing the user's trust in the staff, thereby improving the credibility of the real estate management department in real estate management.
[0028] Specifically, the present invention adopts the method of sending a video communication invitation message to the user when the corresponding registration information cannot be found in the corresponding registration database according to the real estate data, and after the user agrees, constructing a video chat window between the auditor and the user, and starting the video recording to obtain the video recording data; extracting features of the audio data and text data in the video recording data to obtain key information; querying the corresponding real estate announcement information according to the key information, and determining the accuracy of the registration data according to the real estate announcement information and the preset audit standards; when the accuracy is greater than the preset accuracy, determining that the user's real estate title confirmation registration is successful, and updating the real estate title confirmation information to quickly help the user complete the title confirmation registration and save the user's title confirmation time. By adopting the above method, the present invention solves the problem that the prior art relies too much on unified preset rules and algorithms, lacks processing methods for complex and special real estate information, and lacks detailed processing means based on specific actual conditions, thus being difficult to adapt to diverse real estate title confirmation registration scenarios.
[0029] Furthermore, after obtaining the registration data uploaded by the user and when the corresponding registration information cannot be found in the registration database, a video chat window is set up between the staff and the user to conduct a one-to-one title confirmation and registration service remotely, quickly helping users solve title confirmation and registration problems; at the same time, the recording function is maintained to obtain the recorded image so that it can be taken out for review when there are problems later; and audio and video analysis of the recorded image is performed to determine whether there is any abnormal information in the recorded image, to classify the abnormal information and to generate an abnormal analysis report, and to send the abnormal analysis report and video data to relevant supervisory personnel for secondary review or service evaluation to ensure the fairness of the title confirmation and registration and good service, so as to improve the credibility of the title confirmation and registration service.
[0030] In one embodiment of the present invention, the feature extraction of the real estate data in the registration data to determine the registration database corresponding to the real estate data includes: identifying and extracting the real estate data based on a sub-identification model of a corresponding type constructed based on preset audit standards to obtain feature information of the registration data, wherein the feature information includes address, transaction date and transaction proof; connecting to the corresponding real estate transaction platform according to the feature information, and obtaining the registration database in the real estate transaction platform.
[0031] In this embodiment, under the conventional property rights registration mode, when the registration data submitted by the user exists in the corresponding registration database, and in the case of unified review standards for various types of real estate in real estate management, an image recognition model is constructed based on the review standards, and the corresponding image recognition sub-model is used for recognition and processing according to the type of real estate and the corresponding review standards, so as to quickly carry out property rights registration.
[0032] In one embodiment of the present invention, the comparison and analysis of the registration information and the registration data to determine the accuracy of the registration data includes: judging whether equivalent information can be extracted from the registration data based on each item of information in the registration information; if so, the sub-accuracy of this item is a qualified value, if not, the sub-accuracy of this item is an unqualified value; and obtaining the accuracy of the registration data based on the preset weights and sub-accuracies of each item.
[0033] Preferably, the qualified value and the unqualified value are determined according to each corresponding information, and the qualified values may be the same or different.
[0034] In this embodiment, the present invention compares each item of information in the registration information with the registration data submitted by the user one by one. When the same or similar information is compared, the sub-accuracy of this item is determined to be a qualified value; otherwise, the sub-accuracy of this item is an unqualified value. Through the setting method of this embodiment, the present invention can quickly and accurately obtain the accuracy of the registration data.
[0035] In one embodiment of the present invention, the feature extraction of audio data and text data in the video recording data to obtain key information includes: using an audio conversion tool to convert the audio data into compiled text data; sorting the compiled text data and the text data according to the time sequence of the audio data and the text data to obtain communication text data; and feature extraction of the communication text data to obtain key information.
[0036] Preferably, the key information includes but is not limited to announcement information, witnesses, transaction platform, announcement time, real estate promotion name, contact person information, contact department, address of the contact department, etc.
[0037] Preferably, the audio conversion tool may be a tool for converting audio constructed by a deep learning model, a hidden Markov model or Mel-frequency cepstral coefficients into text data.
[0038] In this embodiment, the feature extraction method can be to perform feature extraction based on a preset keyword library, or to perform feature extraction based on the previous and next language relationships in the communication text data, etc., so as to extract text information with significant features from the communication text data, so as to obtain key information after integration, thereby facilitating the analysis of key information and improving the accuracy of the analysis results in subsequent steps.
[0039] In one embodiment of the present invention, the querying of corresponding real estate announcement information based on key information includes: determining a target search database based on the key information; and determining relevant real estate announcement information from the target search database based on the key information.
[0040] In this embodiment, in terms of real estate management information, for historical paper announcement information, paper registration information, etc., relevant staff will use scanning and other methods to convert these historical information into electronic information, and record them in different databases according to time, type, etc., so that when searching for the corresponding registration database, the corresponding registration information can be found, avoiding one-to-one video title confirmation and registration services, thereby improving the processing efficiency of title confirmation and registration information.
[0041] In one embodiment of the present invention, the method of determining the accuracy of registration data based on real estate announcement information and preset audit standards includes: extracting features from the real estate announcement information to obtain registration feature information of the real estate announcement information; comparing the registration data item by item based on the registration feature information to determine the sub-accuracy of each item; and processing each sub-accuracy according to the preset audit standards to obtain the accuracy of the registration data.
[0042] Preferably, the real estate announcement information includes but is not limited to official announcement information, preferential measures, timeliness measures, etc. upon purchase, transfer, and registration of real estate.
[0043] Through the setting method of this embodiment, the present invention can determine the accuracy of registration data based on real estate announcement information and preset review standards, provide convenience for users' real estate rights registration, so as to quickly complete the registration service, thereby saving users' time for multiple visits to the real estate management department to handle registration matters, thereby improving the service efficiency of the staff and thus improving the credibility of the real estate management department.
[0044] In one embodiment of the present invention, a method for processing title registration information for real estate management also includes: classifying the video data according to the real estate type in the title information corresponding to the video data; and regularly performing random sampling and evaluation of the video data during the review process according to the real estate type.
[0045] Through the setting of this embodiment, the present invention evaluates the service quality of the staff by conducting random inspections and reviews to ensure the accuracy and service quality of the staff's one-to-one service, thereby playing a supervisory role and allowing the staff to maintain their own image.
[0046] In one embodiment of the present invention, a method for processing title registration information for real estate management also includes: analyzing the video data of title registration, generating a service analysis report based on the actual processing time, communication time, and communication information of the title registration in the video data; performing a service evaluation on each service analysis report according to a preset service evaluation standard to obtain a service score, and displaying the video data, title information, and service analysis report that are ranked in accordance with the preset ranking in each service score.
[0047] Preferably, the preset ranking refers to the top ten or top five.
[0048] In this embodiment, the present invention is provided with an automatic optimization function, which regularly optimizes and displays the video data of the staff's services so that more staff can refer to and learn from them. That is, the video data of the property rights registration is analyzed to generate a service analysis report of the video data, so as to screen out the video data, property rights information and service analysis reports that rank top in each service score, and display and promote them in the staff's display column or at the meeting so that other staff can learn from them and refer to them, so as to improve the efficiency of real estate property rights registration, thereby improving the overall service level of the staff.
[0049] In one embodiment of the present invention, the present invention further provides a system for processing title registration information for real estate management, the system for processing title registration information is used to execute the title registration information processing method described in any one of the above embodiments, the system includes a data acquisition module, a data analysis module, an exception handling module and a title registration module; the main processing contents of each module are as follows: The data acquisition module acquires the real estate registration type selected by the user and the registration data uploaded, wherein the registration data includes identity card data and real estate data.
[0050] The data analysis module extracts features from the real estate data in the registration data to determine the registration database corresponding to the real estate data; searches for registration information in the registration database based on the real estate data; and compares and analyzes the registration information and the registration data to determine the accuracy of the registration data.
[0051] The exception handling module, when the corresponding registration information cannot be found in the registration database according to the real estate data, sends a video communication invitation message to the user, and after the user agrees, builds a video chat window between the reviewer and the user, and starts recording to obtain video data; performs feature extraction on the audio data and text data in the video data to obtain key information; queries the corresponding real estate announcement information according to the key information, and determines the accuracy of the registration data according to the real estate announcement information and preset review standards.
[0052] The title registration module determines that the user's real estate title registration is successful when the accuracy is greater than the preset accuracy, updates the real estate title information, and compresses and saves the updated title information into the registration database.
[0053] The registration and review module performs audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classifies the abnormal information and generates an abnormal analysis report, and sends the abnormal analysis report and video data to the supervisor, and obtains the supervisor's secondary review results.
[0054] The present invention realizes the information processing method of confirmation registration in any of the above embodiments through the mutual cooperation between the above modules, which mainly includes: when the corresponding registration information cannot be found in the corresponding registration database according to the real estate data, a video communication invitation message is sent to the user, and after the user agrees, a video chat window between the auditor and the user is constructed, and the video recording is turned on to obtain the video data; feature extraction is performed on the audio data and text data in the video data to obtain key information; the corresponding real estate announcement information is queried according to the key information, and the accuracy of the registration data is determined according to the real estate announcement information and the preset audit standard; when the accuracy is greater than the preset accuracy, it is determined that the user's real estate confirmation registration is successful, and the real estate confirmation information is updated and registered to quickly help the user complete the confirmation registration and save the user's confirmation time. By adopting the above method, the present invention solves the problem that the prior art relies too much on unified preset rules and algorithms, lacks processing methods for complex and special real estate information, and lacks detailed processing means based on specific actual conditions, thus being difficult to adapt to diverse real estate confirmation registration scenarios.
[0055] The present invention also uses audio and video analysis of video data to determine whether there is abnormal information in the video data, classify the abnormal information and generate an abnormal analysis report, and send the abnormal analysis report and video data to the supervisor to obtain the supervisor's secondary review results. The abnormal results of the video data are finally determined based on the secondary review results, and then targeted training is carried out based on the abnormal results to avoid similar abnormal situations from happening again, which helps to improve the service capabilities of the staff, thereby increasing the user's trust in the staff, thereby improving the credibility of the real estate management department in real estate management.
[0056] Various implementations of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various implementations can include: being implemented in one or more computer programs that can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.
[0057] The program code for implementing the method of the present disclosure may be written in any combination of one or more programming languages. These program codes may be provided to a processor or controller of a general-purpose computer, a special-purpose computer, or other programmable data processing device, so that the program code, when executed by the processor or controller, enables the functions / operations specified in the flow chart and / or block diagram to be implemented. The program code may be executed entirely on the machine, partially on the machine, partially on the machine and partially on a remote machine as a stand-alone software package, or entirely on a remote machine or server.
[0058] To provide interaction with a user, the systems and techniques described herein can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and pointing device (e.g., a mouse or trackball) through which the user can provide input to the computer. Other types of devices can also be used to provide interaction with the user; for example, the feedback provided to the user can be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user can be received in any form (including acoustic input, voice input, or tactile input).
[0059] The systems and techniques described herein may be implemented in a computing system that includes back-end components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes front-end components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such back-end components, middleware components, or front-end components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), and the Internet.
[0060] A computer system may include a client and a server. The client and the server are generally remote from each other and usually interact through a communication network. The relationship of client and server is generated by computer programs running on respective computers and having a client-server relationship with each other. The server may be a cloud server, a server of a distributed system, or a server combined with a blockchain.
[0061] So far, the technical solutions of the present invention have been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present invention is obviously not limited to these specific embodiments. Without departing from the principle of the present invention, those skilled in the art can make equivalent changes or substitutions to the relevant technical features, and the technical solutions after these changes or substitutions will fall within the protection scope of the present invention.
Claims
1. A method for processing title registration information for real estate management, characterized in that: include: Obtaining the real estate registration type selected by the user and the registration data uploaded, wherein the registration data includes identity card data and real estate data; Extracting features of the real estate data in the registration data to determine a registration database corresponding to the real estate data; searching for registration information in the registration database based on the real estate data; Comparing and analyzing the registration information and the registration data to determine the accuracy of the registration data; When no corresponding registration information can be found in the registration database according to the real estate data, a video communication invitation message is sent to the user, and after the user agrees, a video chat window is constructed between the reviewer and the user, and the video recording is started to obtain the video data; feature extraction is performed on the audio data and text data in the video data to obtain key information; Query the corresponding real estate announcement information based on key information, and determine the accuracy of registration data based on the real estate announcement information and preset review standards; When the accuracy is greater than the preset accuracy, it is determined that the user's real estate title confirmation registration is successful, and the real estate title confirmation information is updated, and the updated title confirmation information is compressed and saved in the registration database; Perform audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classify the abnormal information and generate an abnormal analysis report, send the abnormal analysis report and video data to the supervisor, and obtain the supervisor's secondary review results.
2. The method for processing property rights registration information according to claim 1, characterized in that: The feature extraction of the real estate data in the registration data to determine the registration database corresponding to the real estate data includes: The real estate data is identified and extracted based on a sub-identification model of a corresponding type constructed based on preset audit standards to obtain characteristic information of the registration data, wherein the characteristic information includes address, transaction date and transaction proof; the corresponding real estate transaction platform is connected according to the characteristic information, and the registration database in the real estate transaction platform is obtained.
3. The method for processing title registration information according to claim 2, characterized in that: The comparison and analysis of the registration information and the registration data to determine the accuracy of the registration data includes: judging whether equivalent information can be extracted from the registration data according to each item of information in the registration information; if so, the sub-accuracy of this item is a qualified value, if not, the sub-accuracy of this item is an unqualified value; and obtaining the accuracy of the registration data according to the preset weights and sub-accuracies of each item.
4. The method for processing title registration information according to claim 1, characterized in that: The feature extraction of the audio data and text data in the video data to obtain key information includes: The audio data is converted into compiled text data by using an audio conversion tool; the compiled text data and the text data are sorted according to the time sequence of the audio data and the text data to obtain communication text data; and feature extraction is performed on the communication text data to obtain key information.
5. The method for processing title registration information according to claim 1, characterized in that: The real estate announcement information corresponding to the key information query includes: Based on the key information, a target search database is determined; and relevant real estate announcement information is determined from the target search database according to the key information.
6. The method for processing title registration information according to claim 5, characterized in that: The accuracy of registration data determined based on real estate announcement information and preset review standards includes: Feature extraction is performed on the real estate announcement information to obtain registration feature information of the real estate announcement information; the registration data is compared item by item according to the registration feature information to determine the sub-accuracy of each item; and each sub-accuracy is processed according to preset review standards to obtain the accuracy of the registration data.
7. The method for processing title registration information according to claim 1, characterized in that: Also includes: Classify the video data according to the real estate type in the title confirmation information corresponding to the video data; conduct random sampling and evaluation of the video data during the review process regularly according to the real estate type.
8. The method for processing property rights registration information according to claim 7, characterized in that: Also includes: Analyze the video data of title confirmation and registration, and generate a service analysis report based on the actual processing time, communication time and communication information of title confirmation and registration in the video data; A service evaluation is performed on each service analysis report according to preset service evaluation standards to obtain a service score, and the video data, title confirmation information and service analysis report that rank in each service score in accordance with the preset ranking are displayed.
9. A system for processing title registration information for real estate management, the system for processing title registration information being used to execute the method for processing title registration information as claimed in any one of claims 1 to 8, characterized in that: include: A data acquisition module, which acquires the real estate registration type selected by the user and the registration data uploaded, wherein the registration data includes identity card data and real estate data; A data analysis module extracts features from the real estate data in the registration data to determine a registration database corresponding to the real estate data; searches for registration information in the registration database based on the real estate data; and compares and analyzes the registration information with the registration data to determine the accuracy of the registration data; The exception handling module, when the corresponding registration information cannot be found in the registration database according to the real estate data, sends a video communication invitation message to the user, and after the user agrees, builds a video chat window between the reviewer and the user, and starts recording to obtain the video data; extracts features from the audio data and text data in the video data to obtain key information; Query the corresponding real estate announcement information based on key information, and determine the accuracy of registration data based on the real estate announcement information and preset review standards; The title confirmation registration module determines that the user's real estate title confirmation registration is successful when the accuracy is greater than the preset accuracy, updates the real estate title confirmation information, and compresses and saves the updated title confirmation information into the registration database; The registration and review module performs audio and video analysis on the video data to determine whether there is any abnormal information in the video data, classifies the abnormal information and generates an abnormal analysis report, and sends the abnormal analysis report and video data to the supervisor, and obtains the supervisor's secondary review results.
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