Vehicle control method and device, vehicle and storage medium
By obtaining and displaying fault information and related vehicle value-added services in vehicle maintenance mode, the problem that maintenance personnel cannot understand value-added services in a timely manner is solved, and user experience and maintenance efficiency are improved.
Patent Information
- Application Number
- CN202411673908.9
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-11-21
- Publication Date
- 2025-03-25
- Estimated Expiration
- Not applicable · inactive patent
AI Technical Summary
During vehicle maintenance, maintenance personnel cannot timely understand the value-added vehicle services related to vehicle failure maintenance, resulting in unnecessary fees being charged to users and reducing user experience.
By detecting that the target vehicle is in maintenance mode, it obtains its fault information and vehicle value-added services, and displays the fault information and corresponding target value-added services in the display interface of the maintenance mode, so that maintenance personnel can understand the relevant value-added services in a timely manner.
It enables maintenance personnel to timely understand the value-added vehicle services related to vehicle failure and repair, avoid charging unnecessary fees to users, thereby improving users' user experience.
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Figure CN119682668A_ABST
Abstract
Description
Technical Field
[0001] The present application relates to the field of vehicles, and more specifically, to a vehicle control method, device, vehicle and storage medium in the field of vehicles. Background Art
[0002] Vehicle value-added services refer to additional services provided in addition to the physical configuration of the vehicle itself to meet the diverse after-sales needs of users, such as extended warranty, free towing and other services.
[0003] At present, in the event of a target vehicle failure, due to the differences in the specific content of the vehicle value-added services of different vehicles, during the target vehicle maintenance process, the maintenance personnel are unable to promptly learn about the vehicle value-added services related to the vehicle maintenance, resulting in unnecessary charges to the user and reducing the user experience.
[0004] Therefore, how to timely understand vehicle value-added services related to vehicle fault repairs to improve user experience is a technical problem that urgently needs to be solved. Summary of the invention
[0005] The present application provides a vehicle control method, device, vehicle and storage medium, which can timely understand vehicle value-added services related to vehicle fault repair to improve the user experience.
[0006] In a first aspect, a method for managing vehicle value-added services is provided, the method comprising: if a target vehicle is detected to be in a maintenance mode, obtaining fault information and vehicle value-added services of the target vehicle; based on the fault information, determining a target value-added service matching the fault information in the vehicle value-added services; and displaying the fault information and the target value-added service corresponding to the fault information in a display interface of the maintenance mode.
[0007] In an embodiment of the present application, if it is detected that the target vehicle is in maintenance mode, the fault information and vehicle value-added services of the target vehicle are obtained; based on the fault information, the target value-added services that match the fault information are determined in the vehicle value-added services; in this way, the target value-added services that match the fault information can be quickly obtained by associating the fault information with the vehicle value-added services; then, in the display interface of the maintenance mode, the fault information and the target value-added services corresponding to the fault information are displayed, so that maintenance personnel can promptly understand the vehicle value-added services related to vehicle fault repairs; and unnecessary maintenance fees can be avoided from being charged to users, so as to improve the user experience; based on this, the present solution can promptly understand the vehicle value-added services related to vehicle fault repairs, so as to improve the user experience.
[0008] In combination with the first aspect, in certain implementations of the first aspect, based on the fault information, a target value-added service matching the fault information is determined in the vehicle value-added services, including: obtaining a fault identifier of the fault information and a service identifier of the vehicle value-added service; based on the fault identifier, determining a target service identifier matching the fault identifier in the service identifier; and determining the vehicle value-added service corresponding to the target service identifier as the target value-added service.
[0009] In an embodiment of the present application, a target service identifier that matches the fault identifier is obtained based on the fault identifier; and the vehicle value-added service corresponding to the target service identifier is determined as the target value-added service. The target value-added service that matches the fault information can be quickly and accurately determined, and the vehicle value-added services related to vehicle fault repair can be promptly understood to improve the user experience.
[0010] In combination with the first aspect and the above-mentioned implementation methods, in certain implementation methods of the first aspect, the method provided by the embodiments of the present application also includes: in response to a first click operation on the target value-added service, outputting a first prompt message; wherein the first prompt message is used to inquire whether to use the target value-added service; if a first control instruction for the target value-added service is received, according to the first control instruction, updating the historical usage record of the target value-added service, and obtaining the current usage record of the target value-added service; wherein the first control instruction is used to indicate the use of the target value-added service; the current usage record includes the situation of using the target value-added service this time; the historical usage record is used to indicate the historical use of the target value-added service.
[0011] In an embodiment of the present application, by performing human-computer interaction on the display interface of the maintenance mode to update the usage of the target value-added service, the maintenance efficiency can be improved so that subsequent users or other maintenance personnel can understand the usage of the target value-added service.
[0012] In combination with the first aspect and the above-mentioned implementations, in some implementations of the first aspect, the method provided in the embodiment of the present application also includes: displaying current usage records and historical usage records in the target display interface of the maintenance mode.
[0013] In an embodiment of the present application, by displaying the current usage records and historical usage records on the target display interface of the maintenance mode, maintenance personnel can be promptly reminded of changes in the current target value-added services so that maintenance personnel can promptly understand the status of the target value-added services related to the current vehicle fault repair.
[0014] In combination with the first aspect and the above-mentioned implementation methods, in certain implementation methods of the first aspect, the method provided in the embodiment of the present application also includes: when the target vehicle exits the maintenance mode and the target vehicle is powered on again within a preset number of times, outputting the current usage record and the historical usage record on the target device of the target vehicle.
[0015] In an embodiment of the present application, by outputting the current usage record and the historical usage record when the target vehicle is powered on again within a preset number of times, it can ensure that the user is aware of the usage of the target value-added service, thereby improving the user's usage experience.
[0016] In combination with the first aspect and the above-mentioned implementation methods, in certain implementation methods of the first aspect, the method provided in the embodiment of the present application also includes: in the event that a fault occurs in the target vehicle, obtaining fault information of the target vehicle; based on the fault information, determining whether the target vehicle has a value-added service matching the fault information; if there is a value-added service corresponding to the fault information, outputting a second prompt information; wherein the second prompt information is used to prompt that the target vehicle has a value-added service corresponding to the fault information.
[0017] In an embodiment of the present application, when a target vehicle breaks down, it is determined whether the fault information has a corresponding value-added service; and if there is a value-added service corresponding to the fault information, a second prompt message is output so that the user can be informed of the vehicle value-added services related to vehicle fault repair in a timely manner, thereby improving the user's experience.
[0018] In combination with the first aspect and the above-mentioned implementations, in some implementations of the first aspect, obtaining fault information of the target vehicle includes: obtaining the fault information of the target vehicle according to a fault record analysis technology.
[0019] In the embodiment of the present application, the fault information of the target vehicle is obtained by using the fault record analysis technology, which can improve the accuracy of obtaining the fault information.
[0020] In a second aspect, a vehicle control device is provided, which includes: an acquisition module, which is used to acquire fault information and vehicle value-added services of the target vehicle if it is detected that the target vehicle is in a maintenance mode; a determination module, which is used to determine, based on the fault information, a target value-added service that matches the fault information in the vehicle value-added services; and a display module, which is used to display the fault information and the target value-added service corresponding to the fault information in a display interface of the maintenance mode.
[0021] In one possible implementation, the determination module is specifically used to: obtain a fault identifier of the fault information and a service identifier of the vehicle value-added service; based on the fault identifier, determine a target service identifier that matches the fault identifier in the service identifier; and determine the vehicle value-added service corresponding to the target service identifier as the target value-added service.
[0022] In one possible implementation, the device also includes: an update module, used to output a first prompt message in response to a first click operation on a target value-added service; wherein the first prompt message is used to inquire whether to use the target value-added service; if a first control instruction for the target value-added service is received, according to the first control instruction, the historical usage record of the target value-added service is updated to obtain the current usage record of the target value-added service; wherein the first control instruction is used to indicate the use of the target value-added service; the current usage record includes the situation of using the target value-added service this time; the historical usage record is used to indicate the historical use of the target value-added service.
[0023] In a possible implementation, the display module is further configured to display current usage records and historical usage records in the target display interface of the maintenance mode.
[0024] In a possible implementation, the display module is further used to output the current usage record and the historical usage record on the target device of the target vehicle when the target vehicle exits the maintenance mode and the target vehicle is powered on again within a preset number of times.
[0025] In one possible implementation, the acquisition module is also used to obtain fault information of the target vehicle when a fault occurs to the target vehicle; the determination module is also used to determine whether the target vehicle has a value-added service matching the fault information based on the fault information; if there is a value-added service corresponding to the fault information, a second prompt information is output; wherein the second prompt information is used to prompt that the target vehicle has a value-added service corresponding to the fault information.
[0026] In a possible implementation, the acquisition module is further used to acquire fault information of the target vehicle based on a fault record analysis technology.
[0027] In a third aspect, a vehicle is provided, comprising a memory and a processor. The memory is used to store executable program code, and the processor is used to call and run the executable program code from the memory, so that the vehicle executes the method in the first aspect or any possible implementation of the first aspect.
[0028] In a fourth aspect, a computer program product is provided, comprising: a computer program code, which, when executed on a computer, enables the computer to execute the method in the first aspect or any possible implementation of the first aspect.
[0029] In a fifth aspect, a computer-readable storage medium is provided, which stores a computer program code. When the computer program code runs on a computer, the computer executes the method in the above-mentioned first aspect or any possible implementation manner of the first aspect. BRIEF DESCRIPTION OF THE DRAWINGS
[0030] Figure 1 is a structural schematic diagram of a vehicle service device provided in an embodiment of the present application;
[0031] Figure 2 is a schematic flow chart of a vehicle control method provided in an embodiment of the present application;
[0032] Figure 3 is a schematic diagram of a display interface provided in an embodiment of the present application;
[0033] Figure 4 is a schematic flow chart of another vehicle control method provided in an embodiment of the present application;
[0034] Figure 5 is a structural schematic diagram of a vehicle control device provided in an embodiment of the present application;
[0035] Figure 6 It is a structural schematic diagram of a vehicle provided in an embodiment of the present application. DETAILED DESCRIPTION
[0036] The technical solution in the present application will be described clearly and in detail below in conjunction with the accompanying drawings. In the description of the embodiments of the present application, unless otherwise specified, " / " means or, for example, A / B can mean A or B: "and / or" in the text is only a description of the association relationship of associated objects, indicating that there can be three relationships, for example, A and / or B can mean: A exists alone, A and B exist at the same time, and B exists alone. In addition, in the description of the embodiments of the present application, "multiple" means two or more than two.
[0037] In the following, the terms "first" and "second" are used for descriptive purposes only and are not to be understood as suggesting or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of the features.
[0038] Before introducing the embodiments of the present application, the relevant terms involved in the present application are first explained as follows:
[0039] (1) Vehicle value-added services: In addition to the physical configuration of the vehicle itself, additional services are provided to meet the diverse after-sales needs of users, and some separate, non-physical services are provided. For example: extra-long warranty, extra-long maintenance, door-to-door service, free towing, free oil delivery, free battery ride, free windshield washer fluid, free urea, emergency rescue, designated driver, inspection, car insurance or car beauty, personalized customization services, special requirements and other differentiated requirements. These services are designed to provide users with a more convenient and comprehensive car experience.
[0040] (2) Maintenance mode: A specific working mode that is usually enabled during vehicle maintenance. When maintenance personnel enter the maintenance mode through certain means (for example, by entering a specific password or other authorization method), they can view all the vehicle's fault status, fault causes, and maintenance instructions on the vehicle's onboard display screen to assist maintenance personnel in performing effective maintenance, improve maintenance efficiency, and ensure the accuracy and safety of maintenance work.
[0041] (3) Head Unit or Infotainment Unit (HUT) screen: The HUT screen is used to display various vehicle information, including but not limited to vehicle status, driving data, entertainment system control interface, etc. Users can operate the vehicle's entertainment system, navigation system, vehicle settings, etc. by touching icons or buttons on the screen.
[0042] (4) Diagnostic Trouble Code (DTC) fault record analysis: The process of recording and analyzing vehicle diagnostic trouble codes. The trouble code is the fault information detected by the vehicle engine or electronic control system, usually stored in the vehicle's computer system in the form of digital or letter codes. Maintenance personnel can read the trouble code through specific equipment or software, and then analyze the trouble code in combination with the vehicle maintenance manual or other relevant information to determine the specific cause and location of the fault.
[0043] At present, when a target vehicle breaks down, due to the differences in the specific contents of the vehicle value-added services of different vehicles, during the repair process of the target vehicle, the maintenance personnel cannot timely learn about the vehicle value-added services related to the vehicle repair, resulting in unnecessary charges to users, causing user complaints and reducing the user experience. Therefore, how to timely learn about the vehicle value-added services related to vehicle failure repair to improve the user experience is a technical problem that urgently needs to be solved.
[0044] Although conventional methods such as activation, display, and query of vehicle value-added services have been proposed in the relevant technologies, vehicle value-added services are only used in special scenarios (for example, when the vehicle breaks down). Therefore, users may not be familiar with the specific content of the vehicle value-added services that their vehicles have. Due to the large number of vehicle value-added services, when a vehicle breaks down, users and maintenance personnel cannot quickly determine which vehicle value-added services are related to the fault information in the vehicle. For example, the current maintenance personnel view the fault information of the target vehicle through the maintenance mode as an engine fault. However, the maintenance personnel cannot promptly learn which vehicle value-added services can be used for engine faults in the target vehicle, and may charge users additional fees.
[0045] In view of this, the embodiments of the present application provide a vehicle control method, device, vehicle and storage medium. If it is detected that the target vehicle is in maintenance mode, by associating the fault information of the target vehicle with the vehicle value-added service, based on the fault information, the target value-added service matching the fault information is determined in the vehicle value-added service; in the display interface of the maintenance mode, the fault information and the target value-added service corresponding to the fault information are displayed. The method provided by the embodiments of the present application can timely understand the vehicle value-added services related to vehicle fault maintenance to assist maintenance personnel to quickly solve maintenance problems; and avoid charging users unnecessary maintenance fees to improve the user experience.
[0046] In order to illustrate the technical solution of the present application, a specific embodiment is provided below for illustration.
[0047] For example, Figure 1 As shown, Figure 1 The schematic diagram of the structure of a vehicle service device provided in an embodiment of the present application is as follows. The vehicle service device 100 includes: a display module 110 , an alarm module 120 , and a maintenance control module 130 . Optionally, the vehicle service device 100 may further include a communication module 140 .
[0048] The maintenance control module 130 is connected to the display module 110 , the alarm module 120 and the communication module 140 respectively.
[0049] Exemplarily, the display module 110 may be a display screen of a HUT in the vehicle (hereinafter referred to as a HUT screen); in a maintenance mode, the HUT screen may display a fault status of the vehicle, value-added services of the vehicle, and the like.
[0050] Exemplarily, the alarm module 120 may be a meter to reflect the running status of the vehicle in real time; wherein the meter may have a voice function and a display function to prompt the user with the current vehicle information.
[0051] Exemplarily, the maintenance control module 130 can detect vehicle fault information and obtain information such as vehicle value-added services, and output such information through the display module 110 or the alarm module 120. Optionally, the maintenance control module 130 can also output information through the communication module 140.
[0052] Exemplarily, the maintenance control module 130 may be a central electrical module (CEM), or other controllers, such as a central processing unit (CPU), a microcontroller (MCU), etc., and the embodiments of the present application do not impose specific limitations on this.
[0053] Exemplarily, the communication module 140 may acquire data from other devices; or send data to other devices.
[0054] The connection relationship between the modules in the embodiment of the present application is only used to illustrate the vehicle control method provided by the embodiment of the present application. Regarding how to connect the modules in the actual application scenario, the embodiment of the present application does not make any specific restrictions on this.
[0055] Combine the following Figures 2 to 4 The vehicle control method provided in the embodiment of the present application is described in detail.
[0056] It should be understood that the embodiments of the present application do not particularly limit the execution subject of the vehicle control method, as long as the program that records the code of the vehicle control method of the embodiments of the present application can be run to communicate according to the vehicle control method of the embodiments of the present application. For example, the execution subject of the vehicle control method provided in the embodiments of the present application can be a vehicle, or a vehicle control device used in a vehicle, such as a chip.
[0057] like Figure 2 As shown, Figure 2 A flow chart of a vehicle control method provided for the implementation of the present application, the method comprising S201 to S203.
[0058] S201. If it is detected that the target vehicle is in maintenance mode, the fault information and vehicle value-added services of the target vehicle are obtained.
[0059] For example, in the event of a malfunction of the target vehicle, maintenance personnel may control the target vehicle to enter a maintenance mode by inputting a specific password on the HUT screen of the target vehicle, etc., to prevent unauthorized access and misoperation.
[0060] Exemplarily, the target vehicle can automatically obtain fault information and vehicle value-added services of the target vehicle when it is detected that the target vehicle is in maintenance mode; the target vehicle can also obtain fault information and vehicle value-added services in response to operating instructions from maintenance personnel for the target vehicle.
[0061] For example, the fault information can be used to indicate that a certain part of the vehicle (eg, the engine) is faulty; the fault information can help maintenance personnel quickly understand the fault problem currently existing in the vehicle.
[0062] For example, the fault information may be engine fault; transmission fault, unqualified urea, low urea, gateway fault, Adaptive Brake System Module (ABM) fault, etc.
[0063] Optionally, the fault information may also include a fault identifier; for example, the fault identifier may be a fault code. It should be explained that the fault code may be a code consisting of a string of letters and / or numerical values; the code may be generated in a preset format (for example, AAA, SAEJ1939, 14561, etc.). The embodiments of the present application are described below by taking a fault code consisting of a string of letters as an example.
[0064] Exemplarily, the vehicle value-added services may include vehicle value-added service information related to the fault repair of the target vehicle (for example, engine replacement service, urea addition service, windshield washer fluid addition service, etc.); it may also include other vehicle value-added services (for example, chauffeur service, car beauty, etc.).
[0065] As an example, if it is detected that the target vehicle is in maintenance mode, the fault information of the target vehicle can be obtained according to the fault record analysis technology. Exemplarily, the fault record analysis technology can be a technology for performing fault record analysis through fault codes.
[0066] For example, fault record analysis through fault codes can be performed by detecting the operating status of each functional module (for example, the engine) in the target vehicle; if a fault occurs in one of the functional modules, a fault code will be generated for the functional module; then, by identifying the fault code, the fault information of the target vehicle is generated.
[0067] It can be understood that obtaining the fault information of the target vehicle through the fault record analysis technology can improve the accuracy of obtaining the fault information.
[0068] As an example, if the target vehicle is detected to be in maintenance mode, vehicle value-added services can be obtained from a storage module inside the target vehicle; vehicle value-added services can also be obtained from other devices (for example, cloud servers, etc.) that are communicatively connected to the target vehicle. The embodiments of the present application do not impose specific restrictions on this.
[0069] S202. Based on the fault information, determine a target value-added service matching the fault information in the vehicle value-added services.
[0070] Exemplarily, the fault information may be matched with one or more vehicle value-added services in the vehicle value-added services. Each vehicle value-added service in the vehicle value-added services may also be matched with one or more fault information.
[0071] Of course, optionally, there may be no target value-added service matching the fault information in the vehicle value-added service.
[0072] For example, the fault information may include fault information A, fault information B, fault information C, and fault information D; wherein fault information A matches vehicle value-added service 1 and vehicle value-added service 2; fault information B matches vehicle value-added service 2, vehicle value-added service 3, and vehicle value-added service 4; fault information C matches vehicle value-added service 5; and fault information D matches vehicle value-added service 6. Since the vehicle value-added services of the target vehicle include vehicle value-added services 1 to 5, based on fault information A, vehicle value-added services 1 and 2 matching fault information A can be determined in the vehicle value-added services; based on fault information B, vehicle value-added services 2, vehicle value-added service 3, and vehicle value-added service 4 matching fault information B can be determined in the vehicle value-added services; based on fault information C, vehicle value-added service 5 matching fault information C can be determined in the vehicle value-added services. Since vehicle value-added service 6 does not exist in the vehicle value-added services of the target vehicle, based on fault information D, it is determined that there is no target value-added service matching fault information D in the vehicle value-added services.
[0073] It can be understood that by associating fault information with vehicle value-added services, the target value-added service that matches the fault information can be quickly determined among the vehicle value-added services of the target vehicle based on the fault information, making it easier for maintenance personnel to understand the target value-added service and thereby improve maintenance efficiency.
[0074] Optionally, different vehicle value-added services also correspond to current available times. For example, the vehicle value-added services of the target vehicle described above include vehicle value-added services 1 to vehicle value-added services 5; wherein the current available times corresponding to vehicle value-added service 1 may be 5 times; the current available times corresponding to vehicle value-added service 2 may be 2 times; the current available times corresponding to vehicle value-added service 3 may be 1 time; the current available times corresponding to vehicle value-added service 4 may be 3 times; and the current available times corresponding to vehicle value-added service 5 may be 2 times.
[0075] S203. In the display interface of the maintenance mode, display the fault information and the target value-added service corresponding to the fault information.
[0076] Exemplarily, the display interface of the maintenance mode may be an interface displayed on the HUT screen of the vehicle. Optionally, the display interface of the maintenance mode may also be an interface displayed on other devices (eg, a computer, a mobile phone).
[0077] For example, the maintenance personnel can control the display interface of the target vehicle entering the maintenance mode on the HUT screen of the target vehicle. Figure 3As shown in (a) of FIG. 1 , the entry display interface includes: a control for vehicle fault status diagnosis and a control for vehicle value-added services. When an operation (e.g., a click operation) on the control for the vehicle value-added services is detected, all vehicle value-added services in the target vehicle may be displayed. Figure 3 As shown in (b), when an operation on a control for diagnosing a vehicle fault status is detected (for example, a click operation), the fault information and the target value-added service corresponding to the fault information can be displayed on the display interface; wherein the fault information may include a fault code and a fault cause analysis.
[0078] For example, as shown in Table 1, Table 1 is a display table of fault information and target value-added services provided in an embodiment of the present application. Of course, Table 1 below only provides an exemplary description of the display form of fault information and target value-added services, which can be determined by actual scenarios.
[0079] Table 1
[0080]
[0081] For example, fault information A includes: fault code is AAA, fault cause analysis is engine position 1 fault; target vehicle value-added services matched by fault information A include: engine warranty, engine maintenance, emergency rescue, and towing service; fault information B includes: fault code is BBB, fault cause analysis is transmission position 2 fault; since fault information B has no matching vehicle value-added service, the target value-added service matched by fault information B on the display interface is: none. Fault information C includes: fault code is CCC, fault cause analysis is unqualified urea; target vehicle value-added services matched by fault information C include: urea addition service; towing service. Fault information D includes: fault code is DDD, fault cause analysis is low urea; target vehicle value-added services matched by fault information D include: urea addition service. Fault information E includes: fault code is EEE, fault cause analysis is network management fault; since fault information E has no matching vehicle value-added service, the target value-added service matched by fault information E on the display interface is: none. Fault information F includes: fault code is FFF, fault cause analysis is ABM fault; since fault information F has no matching vehicle value-added service, the target value-added service matching fault information F on the display interface is: None.
[0082] Optionally, when displaying fault information and the target value-added service corresponding to the fault information, if there is a target value-added service corresponding to the fault information, the user can be prompted that the fault information has a corresponding target value-added service while displaying the target value-added service; if there is no target value-added service corresponding to the fault information, the user can be prompted that there is no corresponding vehicle value-added service for the fault information.
[0083] It can be understood that in the display interface of the maintenance mode, by displaying the fault information and the target value-added services corresponding to the fault information, it is convenient for maintenance personnel to understand the target value-added services that match the fault information in the target vehicle, thereby improving maintenance efficiency; avoiding additional maintenance fees for users and improving user experience.
[0084] In an embodiment of the present application, if it is detected that the target vehicle is in maintenance mode, the fault information and vehicle value-added services of the target vehicle are obtained; based on the fault information, the target value-added services that match the fault information are determined in the vehicle value-added services; in this way, the target value-added services that match the fault information can be quickly obtained by associating the fault information with the vehicle value-added services; then, in the display interface of the maintenance mode, the fault information and the target value-added services corresponding to the fault information are displayed, so that maintenance personnel can promptly understand the vehicle value-added services related to vehicle fault repairs; and unnecessary maintenance fees can be avoided from being charged to users, so as to improve the user experience; based on this, the present solution can promptly understand the vehicle value-added services related to vehicle fault repairs, so as to improve the user experience.
[0085] In a possible embodiment of the present application, the above S202 includes: obtaining the fault identifier of the fault information and the service identifier of the vehicle value-added service; based on the fault identifier, determining the target service identifier that matches the fault identifier in the service identifier; and determining the vehicle value-added service corresponding to the target service identifier as the target value-added service.
[0086] Exemplarily, a fault identifier can uniquely represent a type of fault information. Each fault identifier can correspond to a specific vehicle fault problem. Similarly, a service identifier can uniquely represent a type of vehicle value-added service. Each service identifier can correspond to a specific vehicle value-added service.
[0087] In actual application scenarios, the fault identifier of the fault information may be a fault code.
[0088] It should be understood that since the fault identification can follow certain standards and specifications, the fault information of different vehicles can be uniformly processed and identified through the fault identification; since the amount of information in the fault identification is relatively small compared to the amount of information in the fault information; therefore, the fault identification and service identification can be associated, and the service identification can be determined based on the fault identification, thereby quickly determining the value-added service of the target vehicle.
[0089] Continuing with the above example, the fault information may include fault information A to fault information D; the fault identifier (fault code) of fault information A is AAA; the fault identifier of fault information B is BBB; the fault identifier of fault information C is CCC; and the fault identifier of fault information D is DDD. In the vehicle value-added service, the service identifier of vehicle value-added service 1 is identifier 1; the service identifier of vehicle value-added service 1 is identifier 2; the service identifier of vehicle value-added service 3 is identifier 3; the service identifier of vehicle value-added service 4 is identifier 4; the service identifier of vehicle value-added service 5 is identifier 5; and the service identifier of vehicle value-added service 6 is identifier 6; by matching the fault identifier AAA with identifier 1 and identifier 2; matching the fault identifier BBB with identifier 2, identifier 3 and identifier 4; matching the fault identifier CCC with identifier 5; and matching the fault identifier DDD with identifier 6. Furthermore, since the vehicle value-added services of the target vehicle include vehicle value-added services 1 to value-added service 5, based on the fault identification AAA, the vehicle value-added services corresponding to identification 1 and identification 2 (i.e., vehicle value-added service 1 and vehicle value-added service 2) can be determined as the target value-added services matching fault information A; based on the fault identification BBB, the vehicle value-added services corresponding to identification 2, identification 3 and identification 4 (i.e., vehicle value-added service 2, vehicle value-added service 3 and vehicle value-added service 4) can be determined as the target value-added services matching fault information B; based on the fault identification CCC, the vehicle value-added service corresponding to identification 5 (i.e., vehicle value-added service 5) can be determined as the target value-added service matching fault information C.
[0090] In an embodiment of the present application, a target service identifier that matches the fault identifier is obtained based on the fault identifier; and the vehicle value-added service corresponding to the target service identifier is determined as the target value-added service. The target value-added service that matches the fault information can be quickly and accurately determined, and the vehicle value-added services related to vehicle fault repair can be promptly understood to improve the user experience.
[0091] In a possible embodiment of the present application, the method provided in the embodiment of the present application also includes: in response to a first click operation on the target value-added service, outputting a first prompt message; if a first control instruction for the target value-added service is received, according to the first control instruction, updating the historical usage record of the target value-added service, and obtaining the current usage record of the target value-added service.
[0092] The first prompt information is used to inquire whether to use the target value-added service. The first control instruction is used to indicate the use of the target value-added service. The current use record includes the current use of the target value-added service. The historical use record is used to indicate the historical use of the target value-added service.
[0093] For example, the first prompt information may be displayed in a pop-up window on the display interface, asking whether to use the target value-added service. Figure 3The pop-up window shown in (c) in the figure.
[0094] Optionally, the first prompt information may also be a voice message 1 outputted through a voice device of the target vehicle; for example, the voice message 1 is: Do you choose to use the vehicle value-added service "engine warranty"?
[0095] Optionally, the first prompt information may also be used to prompt the current available times, specific contents, etc. of the current target value-added service. This makes it easier for maintenance personnel to understand the target value-added service.
[0096] Exemplarily, the first control instruction may be a click operation on the display interface to determine the target value-added service to be used this time; for example, Figure 3 As shown in (c), the first control instruction may be a click operation on the “yes” control.
[0097] Optionally, the first control instruction may also be provided by inputting voice information 2 into a voice recognition device of the target vehicle; for example, the voice information 2 is: "yes", so as to determine the use of the target value-added service this time.
[0098] It should be noted that the first prompt information and the first control instruction may be different. For example, when the first prompt information asks whether to use the target value-added service through a pop-up window on the display interface, the first control instruction may be inputting voice information 2 into the voice recognition device of the target vehicle.
[0099] It can be understood that the interaction between the display interface of the maintenance mode and the maintenance personnel can be achieved through the first prompt information and the first control instruction.
[0100] Exemplarily, the current use of the target value-added service may include at least one of current use date, current use time, and maintenance personnel. Correspondingly, the historical use of the target value-added service may include at least one of historical use date, historical use time, and maintenance personnel.
[0101] It is understandable that updating the historical usage record of the target value-added service and obtaining the current usage record of the target value-added service can record the usage of the target value-added service in real time, so that subsequent users or other maintenance personnel can understand the usage of the target value-added service.
[0102] For example, the current usage record may be obtained by overwriting the content of the historical usage record. Alternatively, the current usage record may also add content independent of the historical usage record on the display interface; this embodiment of the present application does not specifically limit this.
[0103] Exemplarily, the content of the current usage record of the target value-added service may include historical usage records; for example, the historical usage records include date 1 and date 2; the current usage record includes date 1, date 2 and date 3 (i.e., the dates corresponding to the current use of the target value-added service).
[0104] Example: Continue with Figure 3 For example: For example, take the target value-added service as the vehicle value-added service corresponding to fault information A as an example for description: Figure 3 As shown in (b) in FIG. 1 , if a click operation is performed on the vehicle value-added service corresponding to the fault information A (for example, the engine warranty in the target value-added service), as shown in FIG. Figure 3 As shown in (c) in the figure: a prompt box showing prompt information on the display interface: the prompt box includes text content, a "yes" control and a "no" control. The text content is "Do you choose to use the vehicle value-added service "engine warranty?" If you click the "yes" control, you can update the value-added service usage record on the display interface, such as Figure 3 As shown in (d) in the figure: the updated value-added service usage record (current usage record) corresponding to the target value-added service records the use of the target value-added service this time; for example, date 3 is added to the value-added service usage record.
[0105] Optionally, the display interface of the maintenance mode may also display the current usage status corresponding to the target value-added service; for example, if the target value-added service is currently used, after updating the historical usage record of the target value-added service and obtaining the current usage record of the target value-added service, the current usage status may display: the target value-added service is used this time. If the target value-added service is not currently used, the current usage status may display: the target value-added service is not used this time.
[0106] For example, after updating the historical usage record of the target value-added service and obtaining the current usage record of the target value-added service, the current usage record can be sent to other target devices. For example, the other target devices can be mobile phones, storage devices of vehicle computers, and cloud servers; this allows users to timely understand the usage of the target value-added service.
[0107] Optionally, after outputting the first prompt information, if a second control instruction for the target value-added service is received, the target value-added service is determined to be currently used according to the second control instruction. The second control instruction may be a click operation on the display interface to determine not to use the target value-added service this time.
[0108] Optionally, according to the first control instruction, the historical usage record of the target value-added service is updated to obtain the current usage record of the target value-added service. If the remaining available number of times of the target value-added service is the target number (for example, zero), the specific content of the target value-added service corresponding to the fault information can also be updated; for example, the user is prompted that there is no corresponding vehicle value-added service for the fault information; or, the user is prompted that the target value-added service corresponding to the fault information has been used up.
[0109] In an embodiment of the present application, by performing human-computer interaction on the display interface of the maintenance mode to update the usage of the target value-added service, the maintenance efficiency can be improved so that subsequent users or other maintenance personnel can understand the usage of the target value-added service.
[0110] In a possible embodiment of the present application, the method provided in the embodiment of the present application further includes: displaying current usage records and historical usage records in a target display interface of a maintenance mode.
[0111] Exemplarily, the target display interface may be an exit interface in the maintenance mode.
[0112] It is understandable that in order to remind maintenance personnel of the usage of the target value-added service when the target vehicle is in maintenance mode, the current usage record and the historical usage record may be displayed on the target display interface when the maintenance mode is exited.
[0113] Continue with Figure 3 For example: Figure 3 As shown in (e): when the vehicle value-added service corresponding to fault information A and the vehicle value-added service corresponding to fault information D are currently being used, the current usage record and historical usage record corresponding to fault information A, as well as the current usage record and historical usage record corresponding to fault information D can be displayed on the target display interface (i.e., the exit interface of the maintenance mode).
[0114] For example, as shown in Table 2, Table 2 is a display table of a target display interface provided in an embodiment of the present application. Of course, Table 2 below only provides an exemplary description of the display form of the display table of the target display interface, which can be determined by the actual scenario.
[0115] Table 2
[0116]
[0117] For example, the historical usage record of the target value-added service (engine warranty) corresponding to fault code AAA is: date 1, date 2; the updated current usage record is: date 1, date 2, date 3. The historical usage record of the target value-added service (urea addition service) corresponding to fault code DDD is: date 4; the updated current usage record is: date 4, date 5.
[0118] It is understandable that the information that can be displayed on the target display interface can be the target value-added service currently in use. In other words, when exiting the maintenance mode, the target display interface will prompt the change result of this value-added service. Among them, the change result is represented by displaying the current use record and the historical use record. If the target value-added service is not used, it is determined that the content of the target value-added service (for example, the remaining available times) has not changed.
[0119] In an embodiment of the present application, by displaying the current usage records and historical usage records on the target display interface of the maintenance mode, maintenance personnel can be promptly reminded of changes in the current target value-added services so that maintenance personnel can promptly understand the status of the target value-added services related to the current vehicle fault repair.
[0120] In a possible embodiment of the present application, the method provided in the embodiment of the present application also includes: when the target vehicle exits the maintenance mode and the target vehicle is powered on again within a preset number of times, outputting the current usage record and the historical usage record on the target device of the target vehicle.
[0121] For example, the preset number of times may be a value pre-configured by the target vehicle, or a value preset manually, and the present application embodiment does not impose any specific restrictions on this. For example, the preset number of times may be 5.
[0122] It is understandable that after the target vehicle exits the maintenance mode, maintenance personnel may need to power the target vehicle on and off again; by setting a preset number of times, it can be ensured that the user can understand the current usage record and historical usage record after the target vehicle is powered on again.
[0123] Exemplarily, the target device may be a HUT screen, an instrument, or the like; or, the target device may be a mobile phone that is communicatively connected to the target vehicle, etc., and the embodiments of the present application do not impose any specific limitation on this.
[0124] It should be understood that during vehicle maintenance, maintenance personnel may use target value-added services related to the vehicle. After the target vehicle exits maintenance mode, the current usage record and historical usage record can be displayed to the user to ensure that the user can understand the usage of the target value-added service in a timely manner.
[0125] Exemplarily, when the target vehicle exits the maintenance mode and the target vehicle is powered on again within 5 times, the current usage record and the historical usage record may be displayed on the HUT screen.
[0126] Optionally, if the current usage record and historical usage record are output on the target device of the target vehicle less than a preset number of times, and the user selects to confirm reading on the HUT screen, the current usage record and historical usage record will not be displayed on the HUT screen afterwards; this can prevent repeated prompts from causing user annoyance.
[0127] In an embodiment of the present application, by outputting the current usage record and the historical usage record when the target vehicle is powered on again within a preset number of times, it can ensure that the user is aware of the usage of the target value-added service, thereby improving the user's usage experience.
[0128] In a possible embodiment of the present application, when a target vehicle breaks down, the fault information of the target vehicle is obtained; based on the fault information, it is determined whether the target vehicle has a value-added service corresponding to the fault information; if the target vehicle has a value-added service corresponding to the fault information, a second prompt message is output.
[0129] The second prompt information is used to prompt that the target vehicle has a value-added service corresponding to the fault information.
[0130] For example, when the target vehicle fails and is not in maintenance mode, the fault information of the target vehicle can be detected through fault record analysis technology; based on the fault information, it is determined whether the target vehicle has a value-added service corresponding to the fault information. If so, the user is prompted that the target vehicle has a value-added service corresponding to the fault information; alternatively, if not, the user is prompted that the target vehicle does not have a value-added service corresponding to the fault information.
[0131] Exemplarily, the second prompt information may be displayed on the HUT screen or instrument; or, the second prompt information may be outputted via voice.
[0132] For example: in the event of a target vehicle failure, in addition to prompting the user that the target vehicle cannot be started normally through the alarm module, the alarm module can also automatically determine whether the fault information has a corresponding vehicle value-added service; for example, if it is determined that the reason why the vehicle cannot be started normally is that the target part of the engine is abnormal, the user can be prompted by voice or instrument that the target part of the engine is abnormal, and that the vehicle has a vehicle value-added service corresponding to the target part of the engine abnormality for the user's reference.
[0133] Optionally, the second prompt information may also prompt the user of the address and / or contact information of a target site (eg, a maintenance site) around the target vehicle, so as to facilitate timely maintenance of the target vehicle.
[0134] In an embodiment of the present application, when a target vehicle breaks down, it is determined whether the fault information has a corresponding target value-added service; and when there is a value-added service corresponding to the fault information, a second prompt message is output so that the user can be informed of the vehicle value-added services related to vehicle fault repairs in a timely manner, thereby improving the user's experience.
[0135] Figure 4 It is a schematic flowchart of another method for controlling a vehicle provided in an embodiment of the present application.
[0136] For example, Figure 4 The vehicle control method shown may be executed by the vehicle, or may be executed by a vehicle control device in the vehicle, such as a chip.
[0137] like Figure 4 As shown, the method for controlling a vehicle includes S401 to S415, and S401 to S415 are described in detail below.
[0138] Phase 1: The target vehicle is in the failure phase.
[0139] S401. If a target vehicle fault is detected, obtain the target vehicle fault code according to the DTC fault record.
[0140] Exemplarily, the fault code may be a code consisting of a string of letters and / or numerical values; the code may be generated in a preset format (eg, AAA, SAEJ1939, 14561, etc.).
[0141] S402. Determine whether the target vehicle has any value-added service matching the fault code; if so, execute S403.
[0142] S403. Output prompt information 1.
[0143] The prompt information 1 may refer to the second prompt information mentioned above. The prompt information 1 is used to prompt that the target vehicle has a value-added service corresponding to the fault information.
[0144] For example, when the target vehicle fails and is not in maintenance mode, the fault information of the target vehicle can be detected through fault record analysis technology; based on the fault information, it is determined whether the target vehicle has a value-added service corresponding to the fault information. If so, the user is prompted that the target vehicle has a value-added service corresponding to the fault information; alternatively, if not, the user is prompted that the target vehicle does not have a value-added service corresponding to the fault information.
[0145] Optionally, the second prompt information may also prompt the user of the address and / or contact information of a target site (eg, a maintenance site) around the target vehicle, so as to facilitate timely maintenance of the target vehicle.
[0146] Phase 2: The target vehicle is in the maintenance phase.
[0147] S404. If a target vehicle fault is detected, obtain the target vehicle fault information and vehicle value-added services.
[0148] For example, fault information can be used to indicate that a certain part of the vehicle (e.g., the engine) has a fault; through the fault information, maintenance personnel can quickly understand the fault problem of the current vehicle. For example, the fault information can be engine fault; transmission fault, unqualified urea, low urea, gateway fault, adaptive brake module fault, etc. The fault information can also include a fault code.
[0149] Exemplarily, the vehicle value-added services may include vehicle value-added service information related to the fault repair of the target vehicle (for example, engine replacement service, urea addition service, windshield washer fluid addition service, etc.); it may also include other vehicle value-added services (for example, chauffeur service, car beauty, etc.).
[0150] S405. Based on the fault information, determine whether there is a target value-added service matching the fault information in the vehicle value-added services. If so, execute S406.
[0151] It can be understood that by associating fault information with vehicle value-added services, the target value-added service that matches the fault information can be quickly determined among the vehicle value-added services of the target vehicle based on the fault information, making it easier for maintenance personnel to understand the target value-added service and thereby improve maintenance efficiency.
[0152] S406. Displaying the fault information, the target value-added service corresponding to the fault information, and the historical usage record of the target value-added service on the display interface of the maintenance mode.
[0153] Exemplarily, the display interface of the maintenance mode may be an interface displayed on a HUT screen of the vehicle. Exemplarily, the historical usage record is used to indicate the historical usage of the target value-added service.
[0154] Exemplarily, the historical usage of the target value-added service may include at least one of historical usage date, historical usage time, and maintenance personnel.
[0155] S407. Outputting prompt information 2 on the display interface of the maintenance mode to inquire whether to use the target value-added service.
[0156] Exemplarily, the prompt information 2 may refer to the first prompt information mentioned above. The prompt information 2 is used to inquire whether to use the target value-added service.
[0157] S408. Receive control instruction 1.
[0158] Exemplarily, control instruction 1 is used to indicate that the target value-added service is currently being used.
[0159] S409. Determine whether to use the target value-added service according to control instruction 1. If yes, execute S410.
[0160] S410. Update the historical usage record and obtain the current usage record.
[0161] Illustratively, the current usage record includes the current usage of the target value-added service.
[0162] Exemplarily, the situation of using the target value-added service this time may include at least one of the current use date, the current use time, and the maintenance personnel.
[0163] It is understandable that updating the historical usage record of the target value-added service and obtaining the current usage record of the target value-added service can record the usage of the target value-added service in real time, so that subsequent users or other maintenance personnel can understand the usage of the target value-added service.
[0164] For example, the current usage record may be obtained by overwriting the content of the historical usage record. Alternatively, the current usage record may also add content independent of the historical usage record on the display interface; this embodiment of the present application does not specifically limit this.
[0165] S411. Display the historical usage records and the current usage records on the exit interface of the maintenance mode.
[0166] S412. After exiting the maintenance mode, the historical usage records and the current usage records are displayed on the HUT screen.
[0167] It is understandable that the information that can be displayed on the target display interface can be the target value-added service currently in use. In other words, when exiting the maintenance mode, the target display interface will prompt the change result of this value-added service. Among them, the change result is represented by displaying the current use record and the historical use record. If the target value-added service is not used, it is determined that the content of the target value-added service (for example, the remaining available times) has not changed.
[0168] S413. Determine whether the user's confirmation information is received. If yes, execute S414; if no, execute S415.
[0169] S414. Display the vehicle operation information on the HUT screen.
[0170] S415. Determine whether the number of times the vehicle is powered on is less than or equal to 5. If yes, execute S412. If no, execute S414.
[0171] For detailed description of S401 to S415, please refer to Figures 2 to 3 The relevant descriptions will not be repeated here.
[0172] In an embodiment of the present application, if a target vehicle breaks down, a prompt message can be output to the user when a target value-added service matching the fault code exists in the target vehicle, so that the user can promptly learn about the vehicle value-added services related to the vehicle fault repair and reduce unnecessary repair costs when the target vehicle is repaired; the fault information, the target value-added service corresponding to the fault information, and the historical usage record of the target value-added service are displayed on the display interface of the maintenance mode, so that maintenance personnel can promptly learn about the vehicle value-added services related to the vehicle fault repair; and this can avoid charging unnecessary maintenance fees to the user, so as to improve the user experience; and the current usage record and historical usage record are prompted on the exit interface of the maintenance mode, so as to promptly prompt the maintenance personnel of the changes in the current target value-added service; based on this, the present solution can promptly understand the vehicle value-added services related to the vehicle fault repair, so as to improve the user experience.
[0173] Combination of the above Figures 2 to 4 The vehicle control method provided by the embodiment of the present application is described in detail; Figure 5 and Figure 6 The device embodiments of the present application are described in detail. It should be understood that the device in the embodiments of the present application can execute the various methods of the aforementioned embodiments of the present application, that is, the specific working processes of the following various products can refer to the corresponding processes in the aforementioned method embodiments.
[0174] Combine the following Figure 5 The vehicle control device provided in the embodiment of the present application is described in detail.
[0175] like Figure 5 As shown, Figure 5 It is a structural schematic diagram of a vehicle control device provided in an embodiment of the present application.
[0176] For example, Figure 5 As shown, the device comprises:
[0177] The acquisition module 510 is used to acquire the fault information and vehicle value-added services of the target vehicle if it is detected that the target vehicle is in the maintenance mode;
[0178] A determination module 520, configured to determine, based on the fault information, a target value-added service matching the fault information in the vehicle value-added services;
[0179] The display module 530 is used to display the fault information and the target value-added service corresponding to the fault information in the display interface of the maintenance mode.
[0180] In a possible implementation, the determination module 520 is specifically used to: obtain the fault identifier of the fault information and the service identifier of the vehicle value-added service; based on the fault identifier, determine the target service identifier that matches the fault identifier in the service identifier; and determine the vehicle value-added service corresponding to the target service identifier as the target value-added service.
[0181] In one possible implementation, the device also includes: an update module, used to output a first prompt message in response to a first click operation on a target value-added service; wherein the first prompt message is used to inquire whether to use the target value-added service; if a first control instruction for the target value-added service is received, according to the first control instruction, the historical usage record of the target value-added service is updated to obtain the current usage record of the target value-added service; wherein the first control instruction is used to indicate the use of the target value-added service; the current usage record includes the situation of using the target value-added service this time; the historical usage record is used to indicate the historical use of the target value-added service.
[0182] In a possible implementation, the display module 530 is further configured to display current usage records and historical usage records in the target display interface of the maintenance mode.
[0183] In a possible implementation, the display module 530 is further configured to output current usage records and historical usage records on a target device of the target vehicle when the target vehicle exits the maintenance mode and the target vehicle is powered on again within a preset number of times.
[0184] In one possible implementation, the acquisition module 510 is also used to obtain fault information of the target vehicle when a fault occurs to the target vehicle; the determination module 520 is also used to determine whether the target vehicle has a value-added service matching the fault information based on the fault information; if there is a value-added service corresponding to the fault information, a second prompt information is output; wherein the second prompt information is used to prompt that the target vehicle has a value-added service corresponding to the fault information.
[0185] In a possible implementation, the acquisition module 510 is further configured to acquire the fault information of the target vehicle according to the fault record analysis technology.
[0186] It should be noted that the vehicle control device provided in the above embodiment only uses the division of the above-mentioned functional modules as an example when executing the vehicle control method. In actual applications, the above-mentioned functions can be assigned to different functional modules as needed, that is, the internal structure of the equipment is divided into different functional modules to complete all or part of the functions described above.
[0187] In addition, the vehicle control device and vehicle control method embodiments provided in the above embodiments belong to the same concept. Therefore, for details not disclosed in the device embodiments of this specification, please refer to the vehicle control method embodiments described above in this specification, and no further details will be given here.
[0188] Figure 6 It is a structural schematic diagram of a vehicle provided in an embodiment of the present application.
[0189] For example, Figure 6 As shown, the vehicle 600 includes: a processor 610 and a memory 620, wherein the memory 620 stores an executable program code 630, and the processor 610 is used to call and execute the executable program code 630 to perform a vehicle control method.
[0190] In addition, an embodiment of the present application also protects a device, which may include a memory and a processor, wherein the memory stores an executable program code, and the processor is used to call and execute the executable program code to execute a vehicle control method provided by an embodiment of the present application.
[0191] In this embodiment, the functional modules of the device can be divided according to the above method example. For example, each functional module can be corresponded, or two or more functions can be integrated into one processing module. The above integrated module can be implemented in the form of hardware. It should be noted that the division of modules in this embodiment is schematic and is only a logical function division. There may be other division methods in actual implementation.
[0192] In the case of dividing each functional module according to each function, the device may also include an acquisition module, a detection module, a processing module, a control module, etc. It should be noted that all relevant contents of each step involved in the above method embodiment can be referred to the functional description of the corresponding functional module, which will not be repeated here.
[0193] It should be understood that the device provided in this embodiment is used to execute the above-mentioned vehicle control method, and thus can achieve the same effect as the above-mentioned implementation method.
[0194] In the case of an integrated unit, the device may include a processing module and a storage module. When the device is applied to a vehicle, the processing module may be used to control and manage the actions of the vehicle. The storage module may be used to support the vehicle in executing related program codes, etc.
[0195] The processing module may be a processor or a controller, which may implement or execute various exemplary logic blocks, modules and circuits shown in conjunction with the disclosure of the present application. The processor may also be a combination that implements computing functions, such as a combination of one or more microprocessors, a combination of digital signal processing (DSP) and a microprocessor, etc. The storage module may be a memory.
[0196] In addition, the device provided in the embodiments of the present application may specifically be a chip, component or module, and the chip may include a connected processor and memory; wherein the memory is used to store instructions, and when the processor calls and executes the instructions, the chip can execute a vehicle control method provided in the above embodiments.
[0197] This embodiment also provides a computer-readable storage medium, in which a computer program code is stored. When the computer program code is run on a computer, the computer executes the above-mentioned related method steps to implement a vehicle control method provided by the above-mentioned embodiment.
[0198] This embodiment also provides a computer program product. When the computer program product is run on a computer, the computer is caused to execute the above-mentioned related steps to implement a vehicle control method provided by the above-mentioned embodiment.
[0199] Among them, the device, computer-readable storage medium, computer program product or chip provided in this embodiment is used to execute the corresponding method provided above. Therefore, the beneficial effects that can be achieved can refer to the beneficial effects in the corresponding method provided above, and will not be repeated here.
[0200] Through the description of the above implementation methods, technical personnel in the relevant field can understand that for the convenience and simplicity of description, only the division of the above-mentioned functional modules is used as an example. In actual applications, the above-mentioned functions can be assigned to different functional modules as needed, that is, the internal structure of the device can be divided into different functional modules to complete all or part of the functions described above.
[0201] In the embodiments provided in the present application, it should be understood that the disclosed devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic, for example, the division of modules or units is only a logical function division, and there may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another device, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be through some interfaces, indirect coupling or communication connection of devices or units, which can be electrical, mechanical or other forms.
[0202] The above contents are only specific implementation methods of the present application, but the protection scope of the present application is not limited thereto. Any technician familiar with the technical field can easily think of changes or substitutions within the technical scope disclosed in the present application, which should be included in the protection scope of the present application. Therefore, the protection scope of the present application should be based on the protection scope of the claims.
Claims
1. A vehicle control method, characterized in that: The method comprises: If it is detected that the target vehicle is in maintenance mode, obtaining fault information and vehicle value-added services of the target vehicle; Based on the fault information, determining a target value-added service matching the fault information in the vehicle value-added service; In the display interface of the maintenance mode, the fault information and the target value-added service corresponding to the fault information are displayed.
2. The method according to claim 1, characterized in that The determining, based on the fault information, a target value-added service matching the fault information in the vehicle value-added service includes: Obtaining the fault identification of the fault information and the service identification of the vehicle value-added service; Based on the fault identifier, determining a target service identifier matching the fault identifier in the service identifiers; The vehicle value-added service corresponding to the target service identifier is determined as the target value-added service.
3. The method according to claim 1, characterized in that The method further comprises: In response to a first click operation on the target value-added service, outputting a first prompt message; wherein the first prompt message is used to inquire whether to use the target value-added service; If a first control instruction for the target value-added service is received, updating the historical usage record of the target value-added service according to the first control instruction to obtain the current usage record of the target value-added service; Among them, the first control instruction is used to indicate the use of the target value-added service; the current use record includes the current use of the target value-added service; and the historical use record is used to indicate the historical use of the target value-added service.
4. The method according to claim 3, characterized in that The method further comprises: The current usage record and the historical usage record are displayed in the target display interface of the maintenance mode.
5. The method according to claim 4, characterized in that The method further comprises: When the target vehicle exits the maintenance mode and the target vehicle is powered on again within a preset number of times, the current use record and the historical use record are output on a target device of the target vehicle.
6. The method according to any one of claims 1 to 5, characterized in that The method further comprises: When a failure occurs in the target vehicle, obtaining failure information of the target vehicle; According to the fault information, determining whether the target vehicle has a value-added service matching the fault information; If there is a value-added service corresponding to the fault information, a second prompt message is output; wherein the second prompt message is used to prompt the target vehicle that there is a value-added service corresponding to the fault information.
7. The method according to any one of claims 1 to 5, characterized in that The acquiring the fault information of the target vehicle comprises: According to the fault record analysis technology, the fault information of the target vehicle is obtained.
8. A vehicle control device, characterized in that: The device comprises: An acquisition module, for acquiring fault information and vehicle value-added services of the target vehicle if it is detected that the target vehicle is in a maintenance mode; A determination module, configured to determine, based on the fault information, a target value-added service matching the fault information in the vehicle value-added services; A display module is used to display the fault information and the target value-added service corresponding to the fault information in the display interface of the maintenance mode.
9. A vehicle, characterized in that: The vehicle comprises: A memory for storing executable program codes; A processor, configured to call and run the executable program code from the memory, so that the vehicle executes the method according to any one of claims 1 to 7.
10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the method according to any one of claims 1 to 7 is implemented.
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