Hitchhiking communication copywriting generation method and device, electronic equipment and storage medium

Through the method of generating communication copywriting by hitchhiking, artificial intelligence systems are used to process pre-communication data and generate communication copywriting, which solves the problem of poor communication between drivers and passengers, improves communication efficiency and accuracy, and improves travel experience and user satisfaction.

CN119691255APending Publication Date: 2025-03-25PINTU (BEIJING) INFORMATION TECH CO LTD
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Patent Information

Application Number
CN202411913839.4
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-12-24
Publication Date
2025-03-25

AI Technical Summary

Technical Problem

After the driver takes the order, it is difficult for the driver to accurately communicate special needs or situations between the driver and the passenger, which leads to problems after receiving the order and affects the travel experience.

Method used

Through a hitchhiking communication copy generation method, an artificial intelligence system is used to process the pre-communication data sent by the driver terminal, generate multiple communication copy, and provide selection functions at the driver terminal to ensure that the communication data is accurately conveyed.

Benefits of technology

It improves the efficiency and accuracy of communication between drivers and passengers, reduces conflicts caused by poor communication or misunderstanding of information, and improves the travel experience of both parties and platform user satisfaction.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention provides a hitchhiking communication copywriting generation method and device, electronic equipment and a storage medium, the hitchhiking communication copywriting generation method is used for a server, and the hitchhiking communication copywriting generation method comprises the following steps: receiving first pre-communication data sent by a driver terminal; processing the first pre-communication data based on an artificial intelligence system to obtain first list data, and sending the first list data to a driver terminal, the first list data comprising a plurality of first communication data; receiving a first selection instruction generated based on the plurality of first communication data from the driver terminal; and based on the first selection instruction, screening out at least one first communication data from the plurality of first communication data in the first list data, and sending the at least one first communication data to the passenger terminal. The method increases the willingness of a driver to issue a travel route and receive an order, improves the satisfaction and activeness of a platform user, increases the order quantity, and promotes a more harmonious shared travel environment.
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Description

Technical Field

[0001] The present invention relates to the technical field of ride-sharing, and in particular to a method, device, electronic device and storage medium for generating ride-sharing communication copy. Background Art

[0002] At present, in the relevant technology, after the ride-sharing driver accepts the order, the driver needs to express the special needs or circumstances of this order to the passenger by editing text, such as there are children in the car, limited trunk space, etc. However, due to the limited expression methods when the driver edits the text, it is easy to cause the driver and the passenger to be unable to communicate accurately, resulting in problems after accepting the order, which in turn affects the travel experience of both parties. Summary of the invention

[0003] The present invention aims to solve at least one of the technical problems existing in the prior art or related art.

[0004] To this end, the first aspect of the present invention proposes a method for generating ride-sharing communication copy.

[0005] A second aspect of the present invention provides a device for generating ride-sharing communication text.

[0006] A third aspect of the present invention provides an electronic device.

[0007] A fourth aspect of the present invention provides a readable storage medium.

[0008] In view of this, the first aspect of the present invention proposes a method for generating a ride-sharing communication text, which is used for a server, and the method for generating a ride-sharing communication text includes: receiving first pre-communication data sent by a driver terminal; processing the first pre-communication data based on an artificial intelligence system to obtain first list data, and sending the first list data to the driver terminal, the first list data including multiple first communication data; receiving a first selection instruction generated from the driver terminal based on multiple first communication data; based on the first selection instruction, screening out at least one first communication data from multiple first communication data in the first list data, and sending at least one first communication data to the passenger terminal.

[0009] The present application provides a method for generating communication text for a ride-sharing car, which is used for a server. The method for generating communication text for a ride-sharing car includes: receiving first pre-communication data sent by a driver terminal; processing the first pre-communication data based on an artificial intelligence system to obtain first list data, and sending the first list data to the driver terminal, wherein the first list data includes multiple first communication data; receiving a first selection instruction generated from the driver terminal based on multiple first communication data; based on the first selection instruction, screening out at least one first communication data from multiple first communication data in the first list data, and sending at least one first communication data to a passenger terminal.

[0010] The driver terminal can provide a simple and easy-to-use interface. An input box, i.e., an input control, is arranged on the interface, which can be used to input keywords. The input keywords are the first pre-communication data. The server can process the first pre-communication data to generate first list data. The first list data includes euphemistic and appropriate expression texts generated by Chat Generative Pre-trained Transformer, Chat GPT (Chat Generative Pre-trained Transformation Model). The driver terminal also provides a text selection function. Based on the first selection instruction, the server selects at least one first communication data from multiple first communication data in the first list data, and sends at least one first communication data to the passenger terminal, thereby realizing fast and efficient communication between the driver and the passenger. Furthermore, multiple first communication data in the first list data support operations such as using texts, changing texts, modifying texts, and deleting texts, which are convenient for drivers to use, increase drivers' willingness to publish travel routes and accept orders, improve platform user satisfaction and activity, increase order volume, and promote a more harmonious shared travel environment.

[0011] By receiving the first pre-communication data sent by the driver's terminal and processing it using the artificial intelligence system, multiple optional communication documents (i.e., first communication data) can be quickly generated. This method avoids the tedious process of drivers manually writing communication documents and significantly improves communication efficiency.

[0012] When it is determined to use the copy, the server sends the copy, that is, the first communication data, to the passenger terminal. The passenger terminal supports the quick display of the copy on the page, and can also provide the copy in the form of voice broadcast. The artificial intelligence system can intelligently generate communication copy that matches the needs of both parties based on the specific content of the first pre-communication data (such as the passenger's travel needs, the driver's service preferences, etc.). This personalized communication method helps to improve the satisfaction of passengers and drivers and enhance the customization level of services. Drivers can choose the copy that best suits them based on the multiple communication data (first list data) provided. This autonomous selection method makes communication more natural and smooth. At the same time, sending the selected communication data to the passenger terminal also ensures that passengers can receive clear and accurate travel information, thereby optimizing the travel experience of both parties. Through intelligent communication copy generation, conflicts between drivers and passengers caused by poor communication or misunderstanding of information can be effectively reduced. Each communication copy is carefully designed to convey travel information clearly and accurately and reduce the risk of misunderstanding.

[0013] Specifically, prompt words for quick input may be high-frequency words such as "small trunk space", "pets not allowed in the car", "the owner is introverted", "please keep quiet", etc.

[0014] Specifically, the first pre-communication data can be sent to the server through Hyper Text Transfer Protocol, HTTP (Hypertext Transfer Protocol) request, such as RESTful API (the design style and development method of network applications). The server automatically generates detailed and accurate prompt words based on the first pre-communication data entered by the driver, that is, the keywords and the collected relevant driver and passenger information, and then calls Chat GPT to generate a text list sorted according to certain rules, that is, generate the first list data, and then return the first list data to the driver terminal.

[0015] The first communication data can reflect the communication process between the driver and the passengers, and obtain the keywords of the communication process (such as time, place, special circumstances, etc.). Rules can be formulated based on the keywords, and effective prompts can be constructed. The prompts can clearly express the requirements for generating copy, such as euphemism, appropriateness, specific word limit, etc.

[0016] In some technical solutions of the present invention, optionally, after screening out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and sending at least one first communication data to the passenger terminal, the method for generating ride-sharing communication copy also includes: receiving second communication data sent by the passenger terminal; obtaining communication records based on the first communication data and the second communication data, and storing the communication records in the server.

[0017] In this technical solution, after screening out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction and sending at least one first communication data to the passenger terminal, the method for generating a ride-sharing communication copy also includes: receiving second communication data sent by the passenger terminal; obtaining communication records based on the first communication data and the second communication data, and storing the communication records in the server. By receiving responses or further inquiries from passengers, the server can support two-way interaction between ride-sharing drivers and passengers and improve service quality. In combination with the first communication data and the second communication data, the server can generate a complete communication record that reflects the entire process of communication between the two parties. By accurately matching and recording the content and timestamp of each communication, the server can ensure the accuracy of the communication records.

[0018] In some technical solutions of the present invention, optionally, after obtaining communication records based on the first communication data and the second communication data and storing the communication records in the server, the method for generating hitchhiking communication text also includes: receiving feedback information sent by at least one of the driver terminal and the passenger terminal; based on the feedback information, extracting high-frequency data in the communication records; receiving second pre-communication data sent by the driver terminal; generating prompt data based on the high-frequency data and the second pre-communication data, and sending the prompt data to the driver terminal.

[0019] In this technical solution, after obtaining the communication record based on the first communication data and the second communication data and storing the communication record in the server, the method for generating the communication copy for the ride-sharing service also includes: receiving feedback information sent by at least one of the driver terminal and the passenger terminal; extracting high-frequency data in the communication record based on the feedback information; receiving the second pre-communication data sent by the driver terminal; generating prompt data based on the high-frequency data and the second pre-communication data, and sending the prompt data to the driver terminal. By receiving the feedback information sent by at least one of the driver terminal and the passenger terminal, the platform can timely understand the user's evaluation and opinions on the service and enhance the interactivity between the user and the platform. By extracting the high-frequency data in the communication record, the platform can identify the topics and needs that the user often mentions or pays attention to in the communication, and provide valuable reference for the subsequent communication copy generation. The generated prompt data can provide the driver with communication direction and ideas, helping the driver to understand the passenger's needs more accurately and respond appropriately. Through the steps of receiving feedback information, extracting high-frequency data, receiving the second pre-communication data, and generating and sending prompt data, the platform can provide users with more personalized, efficient and accurate communication services, thereby improving the user experience.

[0020] In some technical solutions of the present invention, optionally, based on the first communication data and the second communication data, communication records are obtained and stored in the server, including: based on the first communication data and the second communication data, initial communication records are obtained; encrypting the initial communication records, obtaining communication records, and storing the encrypted communication records in the server.

[0021] In this technical solution, based on the first communication data and the second communication data, the communication record is obtained and stored in the server, including: based on the first communication data and the second communication data, the initial communication record is obtained; the initial communication record is encrypted, the communication record is obtained, and the encrypted communication record is stored in the server. The communication record may contain sensitive content such as the user's personal information and itinerary details. Encryption processing can protect these private information from being leaked and safeguard the legitimate rights and interests of the user.

[0022] Specifically, during the data transmission process between the front-end and the back-end, Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS) is used to ensure encrypted data transmission and prevent information such as keywords and generated copy from being stolen or tampered with. The use of the HTTPS protocol can protect users' privacy data from being leaked and enhance users' trust in the platform.

[0023] In some technical solutions of the present invention, optionally, the first pre-communication data is processed based on the artificial intelligence system to obtain first list data, and the first list data is sent to the driver terminal, the first list data includes multiple first communication data, including: processing the first pre-communication data based on the artificial intelligence system to obtain second list data; checking the second list data to obtain an error prompt, and sending the error prompt to the driver terminal; receiving first modification information sent by the driver terminal based on the error prompt; obtaining the first list data based on the first modification information and the second list data, and sending the first list data to the driver terminal, the first list data includes multiple first communication data.

[0024] In this technical solution, the first pre-communication data is processed by the artificial intelligence system, and the first list data containing multiple first communication data can be quickly generated. This greatly shortens the time required for traditional manual processing and improves communication efficiency. Before generating the first list data, the system will also generate the second list data and check it to obtain error prompts. This step helps to find and correct errors in the data, thereby ensuring that the first list data finally sent to the driver terminal has higher accuracy. When the driver terminal receives an error prompt, it can be modified according to the prompt and send the first modification information. This interactive method enables drivers to participate in the data processing process, improving their sense of participation and satisfaction. At the same time, timely correction of errors also helps to improve passenger satisfaction, because more accurate communication data can more effectively meet the needs of passengers.

[0025] In some technical solutions of the present invention, optionally, based on the first selection instruction, at least one first communication data is screened out from multiple first communication data in the first list data, and at least one first communication data is sent to the passenger terminal, including: based on the first selection instruction, at least one first communication data is screened out from multiple first communication data in the first list data; extracting the second modification information in the first selection instruction; based on the second modification information, modifying the first communication data, and sending the modified first communication data to the passenger terminal.

[0026] In this technical solution, based on the first selection instruction, at least one first communication data is selected from the multiple first communication data in the first list data, and the at least one first communication data is sent to the passenger terminal, including: based on the first selection instruction, at least one first communication data is selected from the multiple first communication data in the first list data; extracting the second modification information in the first selection instruction; based on the second modification information, modifying the first communication data, and sending the modified first communication data to the passenger terminal. In this way, the driver can edit the text while selecting it, thereby improving the practicality of the text, i.e., the first communication data.

[0027] In some technical solutions of the present invention, optionally, the artificial intelligence system can also be a Chat GPT natural language artificial intelligence chat robot.

[0028] In this technical solution, the artificial intelligence system can also be a Chat GPT natural language artificial intelligence chat robot, which can improve copy editing efficiency and improve copy quality. At the same time, it can also provide users with communication inspiration based on powerful artificial intelligence algorithms and improve communication efficiency between drivers and passengers.

[0029] Specifically, using Chat GPT or other natural language processing technologies, the demand words entered by passengers can be analyzed and understood, and then euphemistic and appropriate expression copywriting (first communication data) can be generated. These copywriting can be customized according to the specific circumstances and needs of passengers to better meet their expression needs. Based on the generation of the first communication data, drivers can express their demands more easily and reduce embarrassment or conflicts caused by improper expression. A scoring function can be added to the driver terminal and the passenger terminal, allowing car owners and passengers to score the communication copywriting or recommended copywriting, and transmit the score to the server. The server can update the copywriting rules based on the scoring rules. At the same time, the server can save the communication copywriting (communication records) and the corresponding scores for subsequent analysis and optimization. Through the scoring function, the server can collect direct feedback from users on the quality of the copywriting, so as to understand which copywriting is more popular and which needs improvement.

[0030] Based on the collected scoring data, the server can optimize the copy generation algorithm so that it can generate copy that better meets user needs. The scoring function can increase user participation, making them more willing to participate in the interaction with the server, thereby increasing the activity of the ride-sharing platform. Through intelligent recommendations, the system can make full use of historical high-scoring copy and reduce the workload of repeated copy generation. Various forms of appeal expression can meet the preferences and needs of different users, making them more willing to participate in the expression of appeals. Furthermore, visual forms such as comics and pictures can more intuitively display the content of the appeal; dynamic forms such as sound and short videos can more vividly convey the emotions of the appeal, which helps to improve the expression effect of the appeal.

[0031] The second aspect of the present invention provides a device for generating a ride-sharing communication text, which is used for a server. The ride-sharing communication text generation device includes an acquisition unit, which is used to receive first pre-communication data sent by a driver terminal; the acquisition unit is also used to process the first pre-communication data based on an artificial intelligence system to obtain first list data, and send the first list data to the driver terminal, the first list data including multiple first communication data; the acquisition unit is also used to receive a first selection instruction generated from the driver terminal based on multiple first communication data; the acquisition unit is also used to screen out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and send at least one first communication data to the passenger terminal.

[0032] The present application provides a device for generating communication texts for a ride-sharing ride, and the device for generating communication texts for a ride-sharing ride is used for a server. The device for generating communication texts for a ride-sharing ride includes an acquisition unit, and the acquisition unit is used to receive the first pre-communication data sent by the driver terminal; the acquisition unit is also used to process the first pre-communication data based on the artificial intelligence system to obtain the first list data, and send the first list data to the driver terminal, and the first list data includes multiple first communication data; the acquisition unit is also used to receive a first selection instruction generated from the driver terminal based on multiple first communication data; the acquisition unit is also used to screen out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and send at least one first communication data to the passenger terminal. By receiving the first pre-communication data sent by the driver terminal and processing it using the artificial intelligence system, multiple optional communication texts (i.e., first communication data) can be quickly generated. This method avoids the tedious process of the driver manually writing communication texts, and significantly improves communication efficiency.

[0033] The third aspect of the present invention provides an electronic device, comprising: a processor and a memory, the memory storing programs or instructions that can be run on the processor, and when the programs or instructions are executed by the processor, the steps of the method for generating ride-sharing communication copy as described in any one of the above technical solutions are implemented.

[0034] An electronic device provided by the present application includes: a processor and a memory, the memory stores a program or instruction that can be run on the processor, and when the program or instruction is executed by the processor, the steps of the method for generating a ride-sharing communication copy as in any one of the above technical solutions are implemented. Therefore, this electronic device has all the beneficial effects of the method for generating a ride-sharing communication copy as in any one of the above technical solutions.

[0035] The fourth aspect of the present invention provides a readable storage medium having a program or instruction stored thereon, which, when executed by a processor, implements the steps of a method for generating a ride-sharing communication text as described in any one of the above technical solutions.

[0036] The present application provides a readable storage medium on which a program or instruction is stored, and when the program or instruction is executed by a processor, the steps of the method for generating a ride-sharing communication copy are implemented as in any one of the above technical solutions. Therefore, this readable storage medium has all the beneficial effects of the method for generating a ride-sharing communication copy as in any one of the above technical solutions.

[0037] Additional aspects and advantages of the present invention will be given in part in the following description and in part will be obvious from the following description, or will be learned through practice of the present invention. BRIEF DESCRIPTION OF THE DRAWINGS

[0038] The above and / or additional aspects and advantages of the present invention will become apparent and easily understood from the description of the embodiments in conjunction with the following drawings, in which: Figure 1 A flowchart of a method for generating a ride-sharing communication copy according to an embodiment of the present invention; Figure 2 It is a structural block diagram of a device for generating ride-sharing communication copy according to an embodiment of the present invention; Figure 3 FIG. 4 is a structural block diagram of an electronic device according to an embodiment of the present invention. DETAILED DESCRIPTION

[0039] In order to more clearly understand the above-mentioned purpose, features and advantages of the present invention, the present invention is further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that the embodiments of the present application and the features in the embodiments can be combined with each other without conflict.

[0040] In the following description, many specific details are set forth to facilitate a full understanding of the present invention. However, the present invention may also be implemented in other ways different from those described herein. Therefore, the protection scope of the present invention is not limited to the specific embodiments disclosed below.

[0041] Refer to the following Figures 1 to 3 The present invention describes a method, device, electronic device and storage medium for generating ride-sharing communication text according to some embodiments of the present invention.

[0042] like Figure 1 As shown, in an embodiment of the present application, a method for generating a ride-sharing communication copy is provided. The method for generating a ride-sharing communication copy is used for a server. The method for generating a ride-sharing communication copy includes: Step 102: receiving first pre-communication data sent by the driver terminal; Step 104: Processing the first pre-communication data based on the artificial intelligence system to obtain first list data, and sending the first list data to the driver terminal, the first list data including a plurality of first communication data; Step 106: receiving a first selection instruction generated from the driver terminal based on a plurality of first communication data; Step 108: Based on the first selection instruction, at least one first communication data is selected from the plurality of first communication data in the first list data, and the at least one first communication data is sent to the passenger terminal.

[0043] The present application provides a method for generating communication text for a ride-sharing car, which is used for a server. The method for generating communication text for a ride-sharing car includes: receiving first pre-communication data sent by a driver terminal; processing the first pre-communication data based on an artificial intelligence system to obtain first list data, and sending the first list data to the driver terminal, wherein the first list data includes multiple first communication data; receiving a first selection instruction generated from the driver terminal based on multiple first communication data; based on the first selection instruction, screening out at least one first communication data from multiple first communication data in the first list data, and sending at least one first communication data to a passenger terminal.

[0044] The driver terminal can provide a simple and easy-to-use interface, on which an input box, i.e., an input control, is arranged, which can be used to input keywords. The input keywords are the first pre-communication data. The server can process the first pre-communication data to generate first list data. The first list data contains multiple euphemistic and appropriate expression texts generated by Chat GPT. The driver terminal also provides a text selection function. Based on the first selection instruction, the server selects at least one first communication data from multiple first communication data in the first list data, and sends at least one first communication data to the passenger terminal, thereby realizing fast and efficient communication between the driver and the passenger. Furthermore, multiple first communication data in the first list data support operations such as using text, changing text, modifying text, and deleting text, which is convenient for drivers to use, increases drivers' willingness to publish travel routes and accept orders, improves platform user satisfaction and activity, increases order volume, and promotes a more harmonious shared travel environment.

[0045] By receiving the first pre-communication data sent by the driver's terminal and processing it using the artificial intelligence system, multiple optional communication documents (i.e., first communication data) can be quickly generated. This method avoids the tedious process of drivers manually writing communication documents and significantly improves communication efficiency.

[0046] When it is determined to use the copy, the server sends the copy, that is, the first communication data, to the passenger terminal. The passenger terminal supports the quick display of the copy on the page, and can also provide the copy in the form of voice broadcast. The artificial intelligence system can intelligently generate communication copy that matches the needs of both parties based on the specific content of the first pre-communication data (such as the passenger's travel needs, the driver's service preferences, etc.). This personalized communication method helps to improve the satisfaction of passengers and drivers and enhance the customization level of services. Drivers can choose the copy that best suits them based on the multiple communication data (first list data) provided. This autonomous selection method makes communication more natural and smooth. At the same time, sending the selected communication data to the passenger terminal also ensures that passengers can receive clear and accurate travel information, thereby optimizing the travel experience of both parties. Through intelligent communication copy generation, conflicts between drivers and passengers caused by poor communication or misunderstanding of information can be effectively reduced. Each communication copy is carefully designed to convey travel information clearly and accurately and reduce the risk of misunderstanding.

[0047] Specifically, prompt words for quick input may be high-frequency words such as "small trunk space", "pets not allowed in the car", "the owner is introverted", "please keep quiet", etc.

[0048] Specifically, the first pre-communication data can send the keywords entered by the user and the selected scenarios to the server through an HTTP request (such as a RESTful API). The server automatically generates detailed and accurate prompt words based on the first pre-communication data entered by the driver, i.e., the keywords and the collected relevant driver and passenger information, etc., and then calls Chat GPT to generate a text list sorted according to certain rules, i.e., generate the first list data, and then return the first list data to the driver terminal.

[0049] The first communication data can reflect the communication process between the driver and the passengers, and obtain the keywords of the communication process (such as time, place, special circumstances, etc.). Rules can be formulated based on the keywords, and effective prompts can be constructed. The prompts can clearly express the requirements for generating copy, such as euphemism, appropriateness, specific word limit, etc.

[0050] Specifically, the specific content of the first pre-communication data may be "pets are not allowed on board". The first pre-communication data is processed based on the artificial intelligence system to obtain first list data, and the first list data is sent to the driver terminal. The first list data includes multiple first communication data, including "Dear passengers, before you book my ride-sharing trip, I would like to remind you that my car does not accept pets on board. This is also to ensure that every passenger can have a good riding environment. Thank you for your understanding and cooperation" and "Dear, I'm sorry. Because I am personally allergic to pet hair, and I am also worried that there may be some uncontrollable situations in the car that affect the safety and hygiene of the trip, so pets are not allowed on board this ride-sharing trip. I hope you can understand."

[0051] In some technical solutions of the present invention, optionally, after screening out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and sending at least one first communication data to the passenger terminal, the method for generating ride-sharing communication copy also includes: receiving second communication data sent by the passenger terminal; obtaining communication records based on the first communication data and the second communication data, and storing the communication records in the server.

[0052] In this embodiment, after screening out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction and sending at least one first communication data to the passenger terminal, the method for generating a ride-sharing communication copy also includes: receiving second communication data sent by the passenger terminal; obtaining communication records based on the first communication data and the second communication data, and storing the communication records in the server. By receiving replies or further inquiries from passengers, the server can support two-way interaction between ride-sharing drivers and passengers and improve service quality. In combination with the first communication data and the second communication data, the server can generate a complete communication record that reflects the entire process of communication between the two parties. By accurately matching and recording the content and timestamp of each communication, the server can ensure the accuracy of the communication records.

[0053] In some technical solutions of the present invention, optionally, after obtaining communication records based on the first communication data and the second communication data and storing the communication records in the server, the method for generating hitchhiking communication text also includes: receiving feedback information sent by at least one of the driver terminal and the passenger terminal; based on the feedback information, extracting high-frequency data in the communication records; receiving second pre-communication data sent by the driver terminal; generating prompt data based on the high-frequency data and the second pre-communication data, and sending the prompt data to the driver terminal.

[0054] In this embodiment, after obtaining the communication record based on the first communication data and the second communication data, and storing the communication record in the server, the method for generating the communication copy for the ride-sharing service also includes: receiving feedback information sent by at least one of the driver terminal and the passenger terminal; extracting high-frequency data in the communication record based on the feedback information; receiving the second pre-communication data sent by the driver terminal; generating prompt data based on the high-frequency data and the second pre-communication data, and sending the prompt data to the driver terminal. By receiving the feedback information sent by at least one of the driver terminal and the passenger terminal, the platform can timely understand the user's evaluation and opinions on the service and enhance the interactivity between the user and the platform. By extracting the high-frequency data in the communication record, the platform can identify the topics and needs that the user often mentions or pays attention to in the communication, and provide valuable reference for the subsequent communication copy generation. The generated prompt data can provide the driver with communication direction and ideas, helping the driver to understand the passenger's needs more accurately and respond appropriately. By receiving feedback information, extracting high-frequency data, receiving the second pre-communication data, and generating and sending prompt data, the platform can provide users with more personalized, efficient and accurate communication services, thereby improving the user experience.

[0055] In some technical solutions of the present invention, optionally, based on the first communication data and the second communication data, communication records are obtained and stored in the server, including: based on the first communication data and the second communication data, initial communication records are obtained; encrypting the initial communication records, obtaining communication records, and storing the encrypted communication records in the server.

[0056] In this embodiment, based on the first communication data and the second communication data, the communication record is obtained and stored in the server, including: based on the first communication data and the second communication data, the initial communication record is obtained; the initial communication record is encrypted, the communication record is obtained, and the encrypted communication record is stored in the server. The communication record may contain sensitive content such as the user's personal information and itinerary details. Encryption processing can protect these private information from being leaked and safeguard the legitimate rights and interests of the user.

[0057] Specifically, during the data transmission process between the front-end and the back-end, the HTTPS protocol is used to ensure encrypted data transmission to prevent information such as keywords and generated copy from being stolen or tampered with. The use of the HTTPS protocol can protect users' privacy data from being leaked and enhance users' trust in the platform.

[0058] In some technical solutions of the present invention, optionally, the first pre-communication data is processed based on the artificial intelligence system to obtain first list data, and the first list data is sent to the driver terminal, the first list data includes multiple first communication data, including: processing the first pre-communication data based on the artificial intelligence system to obtain second list data; checking the second list data to obtain an error prompt, and sending the error prompt to the driver terminal; receiving first modification information sent by the driver terminal based on the error prompt; obtaining the first list data based on the first modification information and the second list data, and sending the first list data to the driver terminal, the first list data includes multiple first communication data.

[0059] In this embodiment, the first pre-communication data is processed by the artificial intelligence system, and the first list data containing multiple first communication data can be quickly generated. This greatly shortens the time required for traditional manual processing and improves communication efficiency. Before generating the first list data, the system will also generate the second list data and check it to obtain error prompts. This step helps to find and correct errors in the data, thereby ensuring that the first list data finally sent to the driver terminal has higher accuracy. When the driver terminal receives an error prompt, it can be modified according to the prompt and send a first modification information. This interactive method enables drivers to participate in the data processing process, improving their sense of participation and satisfaction. At the same time, timely correction of errors also helps to improve passenger satisfaction, because more accurate communication data can more effectively meet the needs of passengers.

[0060] In some technical solutions of the present invention, optionally, based on the first selection instruction, at least one first communication data is screened out from multiple first communication data in the first list data, and at least one first communication data is sent to the passenger terminal, including: based on the first selection instruction, at least one first communication data is screened out from multiple first communication data in the first list data; extracting the second modification information in the first selection instruction; based on the second modification information, modifying the first communication data, and sending the modified first communication data to the passenger terminal.

[0061] In this embodiment, based on the first selection instruction, at least one first communication data is selected from the multiple first communication data in the first list data, and the at least one first communication data is sent to the passenger terminal, including: based on the first selection instruction, at least one first communication data is selected from the multiple first communication data in the first list data; extracting the second modification information in the first selection instruction; based on the second modification information, modifying the first communication data, and sending the modified first communication data to the passenger terminal. In this way, the driver can edit the text while selecting it, thereby improving the practicality of the text, i.e., the first communication data.

[0062] In some technical solutions of the present invention, optionally, the artificial intelligence system can also be a Chat GPT natural language artificial intelligence chat robot.

[0063] In this embodiment, the artificial intelligence system can also be a Chat GPT natural language artificial intelligence chat robot, which can improve the efficiency of copy editing and improve the quality of copy. It can also provide users with communication inspiration based on powerful artificial intelligence algorithms and improve the communication efficiency between drivers and passengers.

[0064] Specifically, using Chat GPT or other natural language processing technologies, the demand words entered by passengers can be analyzed and understood, and then euphemistic and appropriate expression copywriting (first communication data) can be generated. These copywriting can be customized according to the specific circumstances and needs of passengers to better meet their expression needs. Based on the generation of the first communication data, drivers can express their demands more easily and reduce embarrassment or conflicts caused by improper expression. A scoring function can be added to the driver terminal and the passenger terminal, allowing car owners and passengers to score the communication copywriting or recommended copywriting, and transmit the score to the server. The server can update the copywriting rules based on the scoring rules. At the same time, the server can save the communication copywriting (communication records) and the corresponding scores for subsequent analysis and optimization. Through the scoring function, the server can collect direct feedback from users on the quality of the copywriting, so as to understand which copywriting is more popular and which needs improvement.

[0065] Based on the collected scoring data, the server can optimize the copy generation algorithm so that it can generate copy that better meets user needs. The scoring function can increase user participation, making them more willing to participate in the interaction with the server, thereby increasing the activity of the ride-sharing platform. Through intelligent recommendations, the system can make full use of historical high-scoring copy and reduce the workload of repeated copy generation. Various forms of appeal expression can meet the preferences and needs of different users, making them more willing to participate in the expression of appeals. Furthermore, visual forms such as comics and pictures can more intuitively display the content of the appeal; dynamic forms such as sound and short videos can more vividly convey the emotions of the appeal, which helps to improve the expression effect of the appeal.

[0066] like Figure 2As shown, in an embodiment of the present application, a ride-sharing communication text generation device 200 is provided, and the ride-sharing communication text generation device 200 is used for a server. The ride-sharing communication text generation device 200 includes an acquisition unit 210, and the acquisition unit 210 is used to receive first pre-communication data sent by a driver terminal; the acquisition unit 210 is also used to process the first pre-communication data based on an artificial intelligence system to obtain first list data, and send the first list data to the driver terminal, and the first list data includes multiple first communication data; the acquisition unit 210 is also used to receive a first selection instruction generated from the driver terminal based on multiple first communication data; the acquisition unit 210 is also used to filter out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and send at least one first communication data to the passenger terminal.

[0067] The present application provides a ride-sharing communication copy generating device 200, which is used for a server. The ride-sharing communication copy generating device 200 includes an acquisition unit 210, which is used to receive the first pre-communication data sent by the driver terminal; the acquisition unit 210 is also used to process the first pre-communication data based on the artificial intelligence system to obtain the first list data, and send the first list data to the driver terminal, the first list data includes multiple first communication data; the acquisition unit 210 is also used to receive the first selection instruction generated from the driver terminal based on multiple first communication data; the acquisition unit 210 is also used to screen out at least one first communication data from multiple first communication data in the first list data based on the first selection instruction, and send at least one first communication data to the passenger terminal. By receiving the first pre-communication data sent by the driver terminal and processing it using the artificial intelligence system, multiple optional communication copies (i.e., first communication data) can be quickly generated. This method avoids the tedious process of the driver manually writing the communication copy, and significantly improves the communication efficiency.

[0068] like Figure 3 As shown, in an embodiment of the present application, an electronic device 300 is provided, including: a processor 304 and a memory 302, the memory 302 stores programs or instructions that can be run on the processor 304, and when the programs or instructions are executed by the processor 304, the steps of the method for generating ride-sharing communication text as in any one of the above embodiments are implemented.

[0069] The electronic device 300 provided in the present application includes: a processor 304 and a memory 302, wherein the memory 302 stores a program or instruction that can be run on the processor 304, and when the program or instruction is executed by the processor 304, the steps of the method for generating a ride-sharing communication copy as in any one of the above embodiments are implemented. Therefore, the electronic device 300 has all the beneficial effects of the method for generating a ride-sharing communication copy as in any one of the above embodiments.

[0070] In an embodiment of the present application, a readable storage medium is provided, on which a program or instruction is stored. When the program or instruction is executed by a processor, the steps of the method for generating a ride-sharing communication copy are implemented as in any one of the above embodiments.

[0071] The present application provides a readable storage medium on which a program or instruction is stored, and when the program or instruction is executed by a processor, the steps of the method for generating a ride-sharing communication copy are implemented as in any one of the above embodiments. Therefore, this readable storage medium has all the beneficial effects of the method for generating a ride-sharing communication copy as in any one of the above embodiments.

[0072] In the claims, specification and drawings of the present invention, the term "multiple" refers to two or more than two. Unless otherwise clearly defined, the orientation or positional relationship indicated by the terms "upper" and "lower" is based on the orientation or positional relationship shown in the drawings, which is only for the purpose of more conveniently describing the present invention and making the description process simpler, rather than indicating or implying that the device or element referred to must have the specific orientation described, be constructed and operated in a specific orientation, so these descriptions cannot be understood as limiting the present invention; the terms "connect", "install", "fix" and the like should be understood in a broad sense. For example, "connection" can be a fixed connection between multiple objects, or a detachable connection between multiple objects, or an integral connection; it can be a direct connection between multiple objects, or an indirect connection between multiple objects through an intermediate medium. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood based on the specific circumstances of the above data.

[0073] In the claims, specification and drawings of the present invention, the description of the terms "one embodiment", "some embodiments", "specific embodiments" and the like means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present invention. In the claims, specification and drawings of the present invention, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described may be combined in any one or more embodiments or examples in a suitable manner.

[0074] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for generating a ride-sharing communication copy, characterized in that: The method for generating a ride-sharing communication document is used for a server, and the method for generating a ride-sharing communication document includes: Receiving first pre-communication data sent by the driver terminal; Processing the first pre-communication data based on the artificial intelligence system to obtain first list data, and sending the first list data to the driver terminal, the first list data including a plurality of first communication data; receiving a first selection instruction generated from the driver terminal based on the plurality of the first communication data; Based on the first selection instruction, at least one first communication data is screened out from the plurality of first communication data in the first list data, and the at least one first communication data is sent to the passenger terminal.

2. The method for generating a ride-sharing communication copy according to claim 1, characterized in that: After selecting at least one of the first communication data from the plurality of the first communication data in the first list data based on the first selection instruction and sending the at least one of the first communication data to the passenger terminal, the method for generating a ride-sharing communication copy further includes: receiving second communication data sent by the passenger terminal; Based on the first communication data and the second communication data, a communication record is acquired, and the communication record is stored in a server.

3. The method for generating a ride-sharing communication copy according to claim 2, characterized in that: After acquiring the communication record based on the first communication data and the second communication data and storing the communication record in the server, the method for generating a ride-sharing communication copy further includes: Receiving feedback information sent by at least one of the driver terminal and the passenger terminal; Based on the feedback information, extract high-frequency data in the communication record; receiving second pre-communication data sent by the driver terminal; Prompt data is generated based on the high-frequency data and the second pre-communication data, and the prompt data is sent to the driver terminal.

4. The method for generating a ride-sharing communication copy according to claim 2, characterized in that: The acquiring of communication records based on the first communication data and the second communication data, and storing the communication records in a server, includes: acquiring an initial communication record based on the first communication data and the second communication data; The initial communication record is encrypted, the communication record is obtained, and the encrypted communication record is stored in the server.

5. The method for generating a ride-sharing communication copy according to claim 1, characterized in that: The artificial intelligence-based system processes the first pre-communication data to obtain first list data, and sends the first list data to the driver terminal, where the first list data includes a plurality of first communication data, including: Processing the first pre-communication data based on the artificial intelligence system to obtain second list data; Checking the second list data to obtain an error prompt, and sending the error prompt to the driver terminal; Receiving first modification information sent by the driver terminal based on the error prompt; Based on the first modification information and the second list data, first list data is acquired and sent to the driver terminal, wherein the first list data includes a plurality of first communication data.

6. The method for generating a ride-sharing communication copy according to claim 1, characterized in that: The method of selecting at least one of the first communication data from the plurality of the first communication data in the first list data based on the first selection instruction, and sending the at least one of the first communication data to the passenger terminal includes: Based on the first selection instruction, selecting at least one first communication data from a plurality of first communication data in the first list data; extracting second modification information in the first selection instruction; The first communication data is modified based on the second modification information, and the modified first communication data is sent to the passenger terminal.

7. The method for generating a ride-sharing communication copy according to any one of claims 1 to 6, characterized in that: The artificial intelligence system can also be a Chat GPT natural language artificial intelligence chat robot.

8. A device for generating a ride-sharing communication copy, characterized in that: The ride-sharing communication copy generation device is used for a server, and the ride-sharing communication copy generation device includes: An acquiring unit, configured to receive first pre-communication data sent by a driver terminal; The acquisition unit is further used to process the first pre-communication data based on the artificial intelligence system to obtain first list data, and send the first list data to the driver terminal, wherein the first list data includes a plurality of first communication data; The acquisition unit is further used to receive a first selection instruction generated by the driver terminal based on the plurality of the first communication data; The acquisition unit is further configured to select at least one first communication data from a plurality of first communication data in the first list data based on the first selection instruction, and send the at least one first communication data to the passenger terminal.

9. An electronic device, characterized in that: include: A processor and a memory, wherein the memory stores programs or instructions that can be run on the processor, and when the programs or instructions are executed by the processor, the steps of the method for generating ride-sharing communication texts as described in any one of claims 1 to 7 are implemented.

10. A readable storage medium having a program or instruction stored thereon, characterized in that: When the program or instructions are executed by the processor, the steps of the method for generating ride-sharing communication text as described in any one of claims 1 to 7 are implemented.