A dynamic management system for IT resources

Abstract

The present invention relates to the field of operation and maintenance monitoring, and in particular to an IT resource dynamic management system. The present invention provides an IT resource dynamic management system, which focuses on building five centers of IT resource dynamic management, namely, a ledger center, a monitoring center, a process center, an analysis center, and a display center, around the five elements of equipment, technology, process, specification, and data, with the purpose of improving the pain points and difficulties in IT resource dynamic management, such as insufficient resource management means, scattered resource monitoring tools, limited resource utilization index analysis capabilities, and offline circulation of key business processes.

Description

Technical Field

[0001] The present invention relates to the field of operation and maintenance monitoring, and in particular to an IT resource dynamic management system. Background Art

[0002] With the development of commercial cloud platforms, data centers and property management platforms, the networks and equipment in business systems are becoming more and more complex, which brings greater challenges to operation and maintenance monitoring.

[0003] According to the patent publication number CN111045757A, the maintenance difficulty and cost of business systems are becoming increasingly high. When understanding and viewing the monitored resource information, the existing technology requires switching back and forth between different interfaces, which greatly increases the complexity of the work and reduces the efficiency of the entire operation and maintenance work.

[0004] Therefore, there is an urgent need to provide a method that can reduce the maintenance difficulty of business systems, integrate resource monitoring tools, and improve operation and maintenance efficiency. Summary of the invention

[0005] The purpose of this invention is to optimize the dynamic management of IT resources, improve the efficiency of operation and maintenance work, and assist in digital transformation by focusing on the pain points and difficulties in operation and maintenance monitoring, such as insufficient resource management means, scattered resource monitoring tools, limited resource analysis capabilities, and offline flow of key business processes, combined with the actual situation of State Grid Jiangxi Electric Power.

[0006] The present invention provides an IT resource dynamic management system that adopts the following technical solutions:

[0007] The IT resource dynamic management system includes: an accounting center, a monitoring center, a process center, a display center, and an analysis center, among which:

[0008] The accounting center is responsible for the whole process management of IT resources, including: the addition of new IT resources to the warehouse, the operation management of IT resources, and the information maintenance of IT resources;

[0009] The monitoring center is responsible for the monitoring and management of IT resources, including: including IT resources in monitoring, monitoring and maintenance of IT resources, and removing IT resources from monitoring;

[0010] The process center is responsible for the business process management of the entire method, including: IT resource business management, account application, account authority application, and network security business application;

[0011] The display center is responsible for the display of IT resources, including: professional dashboards, system dashboards, equipment dashboards, and software dashboards;

[0012] The analysis center is responsible for IT resource data analysis, including: IT resource utilization analysis, IT resource utilization index analysis.

[0013] The IT resource dynamic management system provided by the present invention has the technical effects of sufficient management means, unified monitoring, and strong analysis capabilities.

[0014] Optionally, in the accounting center, the operation management of IT resources includes normal operation management, maintenance operation management, and special operation management.

[0015] Optionally, in the monitoring center, IT resources need to be planned in advance for leaving the monitoring, and can only be separated after approval and reporting for record.

[0016] Optionally, in the process center, IT resources in IT resource business management must first be included in monitoring and pass testing.

[0017] Optionally, in the process center, account application is performed by horizontally opening up a data interface with an intranet unified authority system.

[0018] Optionally, in the exhibition center, the professional dashboard uses each professional department as the analysis boundary, and summarizes and calculates the distribution of software and hardware resources of each professional department, resource usage, system distribution, maintenance shutdown, fault shutdown, operation warning, monitoring coverage, defect hidden dangers, and system activity.

[0019] Optionally, in the display center, the system dashboard performs data click penetration through the professional dashboard to view the system response time, system activity, zombie account distribution, and key business occurrence based on the business system.

[0020] Optionally, in the exhibition center, the equipment dashboard can be used to click through the equipment through the system dashboard to view equipment inventory information, equipment history, operation curves, and software operation status based on the equipment.

[0021] Optionally, in the exhibition center, the software dashboard performs software click penetration through the device dashboard to view software inventory information, software history, and operation monitoring status with software as the main line.

[0022] Optionally, the IT resource utilization analysis includes: IT resource utilization ranking, CPU usage analysis, memory usage analysis, and hard disk usage analysis; the IT resource utilization index analysis includes: macro display of resource occupancy, resource utilization index ranking, resource occupancy analysis, resource utilization analysis, and system application analysis. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1 It is a flowchart of adding new IT resources into the warehouse of the present invention;

[0024] Figure 2It is the IT resource operation management flow chart of the present invention;

[0025] Figure 3 is the IT resource information maintenance flow chart of the present invention;

[0026] Figure 4 It is a professional billboard diagram of the present invention;

[0027] Figure 5 It is the system dashboard diagram of the present invention;

[0028] Figure 6 It is the equipment kanban diagram of the present invention;

[0029] Figure 7 It is a software kanban diagram of the present invention;

[0030] Figure 8 It is an IT resource utilization analysis diagram of the present invention;

[0031] Fig. 9 This is an IT resource utilization index analysis diagram of the present invention. DETAILED DESCRIPTION

[0032] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention. Unless otherwise defined, the technical terms or scientific terms used herein should be understood by people with general skills in the field to which the present invention belongs. "Including" and similar words used in this article mean that the elements or objects appearing before the word include the elements or objects listed after the word and their equivalents, without excluding other elements or objects.

[0033] An embodiment of the present invention provides an IT resource dynamic management system.

[0034] The IT resource dynamic management system includes: an accounting center, a monitoring center, a process center, a display center, and an analysis center, among which:

[0035] The accounting center is responsible for the whole process management of IT resources, including: the addition of new IT resources to the warehouse, the operation management of IT resources, and the information maintenance of IT resources;

[0036] The monitoring center is responsible for the monitoring and management of IT resources, including: including IT resources in monitoring, monitoring and maintenance of IT resources, and removing IT resources from monitoring;

[0037] The process center is responsible for the business process management of the entire method, including: IT resource business management, account application, account authority application, and network security business application;

[0038] The display center is responsible for the display of IT resources, including: professional dashboards, system dashboards, equipment dashboards, and software dashboards;

[0039] The analysis center is responsible for IT resource data analysis, including: IT resource utilization analysis, IT resource utilization index analysis.

[0040] In the accounting center, Figure 1 As shown, the new IT resources added to the warehouse are responsible for managing the data entry before the resources are put into operation, such as the configuration of the new hardware resources, the location of the warehouse, the location of the computer room, and the person in charge of management.

[0041] In the accounting center, Figure 2 As shown, the operation management of IT resources is responsible for managing the operation process of IT resources and realizing unified management of normal operation, maintenance operation and special operation.

[0042] In the accounting center, Figure 3 As shown, the information maintenance of IT resources is responsible for managing non-operational changes of IT resources, such as the maintenance and update of information such as the operation and maintenance manager and equipment brand.

[0043] In the monitoring center, IT resource access monitoring is divided into operation data and application data. Operation data mainly includes aspects such as the health, stability, and reliability of system operation. Application data mainly reflects the actual status of business applications, and consists of two parts: business volume indicators and business quality indicators. Business volume indicators include the number of work orders, the number of vouchers, the number of files, the number of records, etc. Business quality indicators include functional scope, frequency of use, process duration, coverage, completeness, accuracy, etc. Through the monitoring and analysis of operation data, the safe, stable, and reliable operation level of business application systems can be gradually improved. Through the monitoring and analysis of application data, the standardization and breadth of business applications can be improved.

[0044] In the monitoring center, the monitoring and maintenance of IT resources requires that the operation of the system monitoring interface module be included in the scope of daily inspections to eliminate hidden dangers as early as possible and ensure the stable operation of business applications and monitoring interfaces. At the same time, no changes to the indicator algorithms and interface modules of the monitoring interface are allowed without authorization.

[0045] After the business application system is restarted due to shutdown for upgrade or other reasons, a dedicated person should be arranged to promptly check whether the interface module has been enabled to ensure smooth business application data. Unplanned shutdown of the business system is an important reference for assessing the quality of system operation. In addition, the operation and maintenance department should be proficient in monitoring various indicators of business applications during system operation and maintenance.

[0046] During the daily business application maintenance process, the system should fully consider the possible impact of its monitoring interface when performing version upgrades, configuration changes, system network environment, firewall policy changes, etc., to avoid problems with monitoring data after the maintenance operation is completed. When reporting the maintenance plan, the operation plan and emergency plan involving the interface must be clearly stated to avoid affecting the normal operation of the interface. When the system access address, interface service address, etc. are changed, the corresponding configuration changes should be completed in the monitoring system at the same time. When it comes to interface changes, testing should be done in advance to ensure the stability of the interface. During the system downtime maintenance period, the monitoring data should be checked to ensure that it is normal after the maintenance operation is completed before confirming the end of the maintenance.

[0047] In the monitoring center described above, when IT resources are out of monitoring, a plan for leaving should be prepared in advance, and they can only be left after approval, and a digital work record should be submitted.

[0048] In the process center described above, IT resource business management conducts full-process management of application allocation of resources such as servers, resource pools, storage, DNS, load balancing, databases, and cloud platforms online, realizes automatic allocation of various resources, and automatically writes back to CMDB after the process is completed, ensuring that the resource ledger is updated in a timely manner after changes occur.

[0049] In the process center described, account applications are aimed at portal account applications, account unlocking, password resets, etc. that occur in daily business. By horizontally opening up the data interface with the unified permission system of the intranet, online management of portal accounts and permission application processes is realized. After the process is executed, intelligent disposal is completed by calling the unified permission interface, which greatly facilitates grassroots units to carry out digital office work without the need to fill out cumbersome offline documents.

[0050] In the process center, account permission applications include system business accounts, system front-end administrators, system back-end administrators and related permission applications. The overall process is transferred online to ensure that the entire permission allocation process is traceable. For applications that have been connected to the unified permission system, the automatic execution of business account role permissions can be achieved at the final stage of the process.

[0051] In the process center, network security business applications are aimed at major businesses that occur in daily business, such as IP applications, firewalls, business tracing, system access, boundary resources, network access leak scanning, SMS platforms, and web page anti-tampering, to achieve online circulation and archiving of business applications.

[0052] In the exhibition center, Figure 4As shown, the professional dashboard uses each professional department as the analysis boundary, and summarizes and calculates the distribution of software and hardware resources of each professional department, resource usage, system distribution, maintenance shutdown, fault shutdown, operation warning, monitoring coverage, defect hidden dangers, and system activity.

[0053] In the exhibition center, Figure 5 As shown, the system dashboard uses professional dashboards to click through data to view the system response time, system activity, zombie account distribution, and key business occurrences based on the business system.

[0054] In the exhibition center, Figure 6 As shown, the equipment dashboard can be used to click through the equipment through the system dashboard to view the equipment inventory information, equipment history, operation curve, and software operation status with the equipment as the main line.

[0055] In the exhibition center, Figure 7 As shown, the software dashboard can be used to click through the software through the device dashboard to view the software inventory information, software history, and operation monitoring status with software as the main line.

[0056] In the analysis center, Figure 8 As shown, IT resource utilization analysis divides the business system resource usage into three states: resource balance, insufficient resources, and excess resources. Customers can reallocate and optimize resources according to different usage states, thereby reducing the number of "high-configuration and low-efficiency" business systems, supporting business systems with insufficient resources, and ultimately achieving the goal of reducing costs and increasing efficiency.

[0057] The IT resource utilization analysis includes: IT resource utilization ranking, CPU usage analysis, memory usage analysis, and hard disk usage analysis.

[0058] The IT resource utilization ranking calculates resource utilization from three aspects: CPU utilization, memory utilization, and hard disk utilization, and distinguishes resource utilization status through thresholds, with red, yellow, and green representing the three states of information system resource surplus, resource shortage, and resource balance respectively. By drilling down on the resource status, you can view the detailed utilization of each resource under the information system, making it easy to find which resource has a problem.

[0059] The CPU usage analysis calculates the CPU usage rate and ranks each business system. It distinguishes the CPU usage status through thresholds, and uses red, yellow, and green to represent the three states of information system resource surplus, resource shortage, and resource balance. Drilling down the CPU status can view the time proportion of each water level segment of the CPU usage rate, and display the CPU 24-hour usage through the clock dial linkage.

[0060] The memory usage analysis calculates the memory usage rate and ranks each business system, distinguishes the memory usage status through thresholds, and uses red, yellow, and green to represent the three states of information system resource surplus, resource shortage, and resource balance, respectively, and displays the 24-hour memory usage through a clock dial linkage.

[0061] The hard disk usage analysis calculates the hard disk usage rate and ranks each business system, distinguishes the memory usage status through thresholds, and represents the three states of information system resource surplus, resource shortage, and resource balance in red, yellow, and green respectively, and displays the usage trend of the hard disk usage rate within one month through a line graph.

[0062] In the analysis center, Fig. 9 As shown, IT resource utilization index analysis conducts unified management of the unit's business systems, realizes one account for all system construction, builds a business system indicator evaluation system from three aspects: resource occupation, resource use, and system application, comprehensively analyzes the business system resource utilization index, and conducts index ranking. Through horizontal comparison, it measures the resource utilization level of each business system; through vertical drilling within the system, it analyzes the weak links in the operation of a single system, and provides a basis and reference for the subsequent construction and operation investment of the system.

[0063] The IT resource utilization index analysis includes macro-display of resource occupancy, resource utilization index ranking, resource occupancy analysis, resource utilization analysis, and system application analysis.

[0064] The macro-display of resource usage includes the number of systems, hardware, software, functions, users, historical investment status, etc. of the unit.

[0065] The resource utilization index ranking is calculated by comprehensively calculating the resource utilization index through the resource occupancy coefficient, resource utilization coefficient and system application coefficient, and distinguishes the resource utilization index status through thresholds, which are displayed in green and red in bubble charts respectively. The weak links of the information system can be intuitively seen through radar charts.

[0066] The resource occupancy analysis constructs a resource victory model from three aspects: software occupancy ratio, hardware occupancy ratio, and investment occupancy ratio, and calculates the information system resource occupancy coefficient. You can click to view the distribution of each resource in each business system.

[0067] The resource utilization analysis constructs a resource utilization model from three aspects: CPU utilization, memory utilization, and hard disk utilization, calculates the resource utilization of each system, and distinguishes resource utilization states through thresholds, which are displayed in green and red bubble charts respectively.

[0068] The system application analysis constructs a system application analysis model from three aspects: user activity, function activity, and system access volume, calculates the system application coefficient of each system, and distinguishes the system application status through thresholds, which are displayed in green and red bubble charts respectively.

[0069] Although the embodiments of the present invention are described in detail above, it is obvious to those skilled in the art that various modifications and variations can be made to these embodiments. However, it should be understood that such modifications and variations are within the scope and spirit of the present invention as described in the claims. Moreover, the present invention described herein may have other embodiments and may be implemented or realized in a variety of ways.

Claims

1. An IT resource dynamic management system, characterized in that: include: Accounting center, monitoring center, process center, display center, analysis center, including: The accounting center is responsible for the whole process management of IT resources, including: the addition of new IT resources to the warehouse, the operation management of IT resources, and the information maintenance of IT resources; The monitoring center is responsible for the monitoring and management of IT resources, including: including IT resources in monitoring, monitoring and maintenance of IT resources, and removing IT resources from monitoring; The process center is responsible for the business process management of the entire method, including: IT resource business management, account application, account authority application, and network security business application; The display center is responsible for the display of IT resources, including: professional dashboards, system dashboards, equipment dashboards, and software dashboards; The analysis center is responsible for IT resource data analysis, including: IT resource utilization analysis, IT resource utilization index analysis.

2. The IT resource dynamic management system according to claim 1, characterized in that: In the accounting center, the operation management of IT resources includes normal operation management, maintenance operation management, and special operation management.

3. The IT resource management method according to claim 1, characterized in that: In the monitoring center, IT resources need to be planned in advance to be out of monitoring, and can only be separated after approval and reporting for record.

4. The IT resource management method according to claim 1, characterized in that: In the process center described above, IT resources in IT resource business management must first be included in monitoring and pass testing.

5. The IT resource management method according to claim 1, characterized in that: In the process center, account application is performed by horizontally opening up a data interface with the unified authority system of the intranet.

6. The IT resource management method according to claim 1, characterized in that: In the exhibition center, the professional dashboard uses each professional department as the analysis boundary, and summarizes and calculates the distribution of software and hardware resources of each professional department, resource usage, system distribution, maintenance shutdown, fault shutdown, operation warning, monitoring coverage, defect hidden dangers, and system activity.

7. The IT resource management method according to claim 1, characterized in that: In the display center, the system dashboard uses professional dashboards to conduct data click penetration to view the system response time, system activity, zombie account distribution, and key business occurrence based on the business system.

8. The IT resource management method according to claim 1, characterized in that: In the exhibition center, the equipment dashboard can be penetrated by clicking on the equipment through the system dashboard to view the equipment inventory information, equipment history, operation curve, and software operation status based on the equipment.

9. The IT resource management method according to claim 1, characterized in that: In the exhibition center, the software dashboard can be used to click through the software through the device dashboard to view the software inventory information, software history, and operation monitoring status based on the software.

10. The IT resource management method according to claim 1, characterized in that: The IT resource utilization analysis includes: IT resource utilization ranking, CPU usage analysis, memory usage analysis, and hard disk usage analysis; the IT resource utilization index analysis includes: macro display of resource occupancy, resource utilization index ranking, resource occupancy analysis, resource utilization analysis, and system application analysis.

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