Self-service card issuance method, self-service card issuance machine, and self-service card issuance system

Abstract

The present application relates to the field of automatic card issuance, and in particular to a self-service card issuance method, a self-service card issuance machine, and a self-service card issuance system, including: obtaining user identity information; judging whether card-making status information related to the user identity information has been stored according to the user identity information; if the card-making status information related to the user identity information has not been stored, performing a card-making operation; if the card-making status information related to the user identity information has been stored, moving the temporarily stored corresponding card according to the card-making status information to continue the unfinished card-making operation. The present application can reduce the generation of waste cards and reduce the card waste caused by automatic card issuance.

Description

Technical Field

[0001] The present application relates to the field of automatic card issuance, and in particular to a self-service card issuance method, a self-service card issuance machine, and a self-service card issuance system. Background Art

[0002] The self-service card issuing machine is a self-service device that integrates advanced technology. It has been widely used in many industries such as finance, telecommunications, and retail. This device effectively reduces the workload of manual card issuance and improves service efficiency through its automated and intelligent technical features. It also brings consumers a more convenient and personalized service experience.

[0003] like Figure 1 As shown, the self-service card issuing machine generally includes: a card issuing module (card issuing device and card pushing device) 110, a printing module 120, a card writing module 130, a card outlet 140, and a waste card box 150, and the self-service card issuing process is as follows:

[0004] Step 1: The main control system issues a card issuance command, the card is pushed out from the card issuance module 110 and moved to the printing module 120, and the card issuance module 110 returns the card issuance success information to the main control system.

[0005] Step 2: In response to receiving the card issuance success information, the main control system issues a print command with printing information, the card surface is printed in the printing module 120, and then the card is moved from the printing module 120 to the card writing module 130, and the printing module 120 returns the printing success information to the main control system.

[0006] Step 3: In response to receiving the printing success information, the main control system issues a card writing command with the card writing information. The card will be written in the card writing module 130. After the card writing is completed, the card will be moved from the card writing module 130 to the card outlet 140, and the card writing module 130 will return the card writing success information to the main control system.

[0007] Step 4: If an error occurs during the process of moving the card from the card issuing module 110 to the printing module 120 or during the card printing process, the card will be moved to the reject card box 150, and then the reject card box 150 returns the error information to the main control system.

[0008] Step 5: If an error occurs during the process of moving the card from the printing module 120 to the card writing module 130 or during the card writing process, the card will be moved to the reject card box 150, and then the reject card box 150 returns the error information to the main control system.

[0009] Step 6: When the card is moved from the card writing module 130 to the card outlet 140 or the card is not taken away by the customer at the card outlet 140 for a long time, the card will be moved to the reject card box 150, and then the reject card box 150 returns an error message to the main control system.

[0010] Self-service card issuance generally includes the above-mentioned card issuance steps, printing steps, card writing steps and card output steps. Problems in any of the above steps will lead to the generation of waste cards, resulting in card waste and increased bank costs.

[0011] Since the self-service card issuing machine relies on the customer's independent operation, for customers who are not familiar with the self-service card issuing machine, improper operation may cause the card to fail to be issued normally, resulting in waste cards. The following are some specific operational errors: 1. When operating the self-service card issuing machine, the customer may make incorrect button selections or operate at an incorrect time due to not understanding the operation process, resulting in the self-service card issuing machine being unable to correctly read or issue the card. 2. In some cases, the customer may fail to correctly place the certificate or enter the necessary information according to the prompts of the self-service card issuing machine, such as: ID card information or bank card information, which may also cause the failure of card issuance. 3. When operating the self-service card issuing machine, the customer may make operational errors due to impatience or lack of attention to details, such as: rushing to proceed to the next step without waiting for the self-service card issuing machine to complete a step. 4. The customer forgets to take the card away after the card is made.

[0012] Since the self-service card issuing machine relies on a stable background communication system during the self-service card issuing process, once the background communication is interrupted, the self-service card issuing machine may not work properly, resulting in card issuance failure and waste cards. For example: during the card writing process, it is necessary to request card writing data from the bank background. If the background communication is interrupted, the self-service card issuing machine cannot request the card writing data, so the transaction cannot proceed normally, resulting in card issuance failure and waste cards.

[0013] Since these anomalies will generate a large number of waste cards, causing great waste, how to avoid the generation of waste cards, thereby reducing the card waste caused by automatic card issuance, is a technical problem that technicians in this field urgently need to solve. Summary of the invention

[0014] The present application provides a self-service card issuance method, a self-service card issuance machine, and a self-service card issuance system to reduce the generation of waste cards and reduce the card waste caused by automatic card issuance.

[0015] In order to solve the above technical problems, this application provides the following technical solutions:

[0016] A self-service card issuance method comprises the following steps: step S210, obtaining user identity information; step S220, judging whether card making status information related to the user identity information has been stored according to the user identity information; step S230, if the card making status information related to the user identity information has not been stored, performing a card making operation; step S240, if the card making status information related to the user identity information has been stored, moving the temporarily stored corresponding card according to the card making status information to continue the unfinished card making operation.

[0017] In the self-service card issuance method as described above, preferably, the card making operation includes the following steps: issuing a card; printing card information on the card and writing card data into the card; taking out the card with the card information printed on it and the card data written in it, thereby completing the card making operation.

[0018] In the self-service card issuance method as described above, preferably, in response to one of card issuance failure, printing failure, card writing failure, and card output failure, the card is temporarily stored; and the error information, card location information, and user identity information are recorded as card production status information.

[0019] In the self-service card issuance method as described above, preferably, in response to one of a printing error and a card writing error, the card is stored and the process exits.

[0020] A self-service card issuing machine comprises: a card issuing module, a printing module, a card writing module, a card outlet, a waste card box, a temporary storage box, a main control system and a human-computer interaction device; wherein the human-computer interaction device is connected to the main control system in communication, and the main control system is connected to the card issuing module, the printing module, the card writing module, the card outlet, the waste card box and the temporary storage box in communication; the card issuing module is connected to the printing module, the printing module is connected to the card writing module, and the card writing module is connected to the card outlet; the printing module, the card writing module, the card outlet and the temporary storage box are connected, and the passage between the card issuing module and the printing module, the passage between the printing module and the card writing module, the passage between the card writing module and the card outlet The passage between the card ports is connected to the temporary storage box; the printing module and the card writing module are connected to the waste card box; the human-computer interaction device obtains the user identity information; the main control system determines whether the card making status information related to the user identity information has been stored according to the user identity information; if the card making status information related to the user identity information has not been stored, the main control system controls the card issuing module, the printing module, the card writing module, and the card outlet to perform the card making operation; if the card making status information related to the user identity information has been stored, the main control system moves the corresponding card temporarily stored in the temporary storage box according to the card making status information to continue the unfinished card making operation.

[0021] In the self-service card issuing machine as described above, preferably, the card issuing module issues the card; the printing module prints the card surface information on the card and the card writing module writes the card writing data into the card; the card outlet outputs the card with the card surface information printed and the card writing data written therein, thereby completing the card making operation.

[0022] As described above, in the self-service card issuing machine, preferably, the main control system temporarily stores the card in a temporary storage box in response to one of card issuance failure, printing failure, card writing failure, and card output failure; and the main control system records the error information, card location information, and user identity information as card making status information.

[0023] In the self-service card issuing machine as described above, preferably, the main control system stores the card into a waste card box in response to one of a printing error and a card writing error; and the process exits.

[0024] The self-service card issuing machine as described above, wherein preferably, further comprises: a card transmission component; the card transmission component is used to obtain a card from the card issuing module and move the card to the printing module according to the instruction of the main control system; obtain a card from the printing module and move the card to the card writing module according to the instruction of the main control system; obtain a card from the card writing module and move the card to the card outlet according to the instruction of the main control system; and the card transmission component is used to obtain a card from the printing module and move the card to the waste card box according to the instruction of the main control system; obtain a card from the card writing module and move the card to the waste card box according to the instruction of the main control system; and the card transmission component is used to obtain a corresponding card from the temporary storage box and move the card to the printing module, the card writing module or the card outlet according to the instruction of the main control system; and the card transmission component is used to obtain a corresponding card from the printing module, the card writing module or the card outlet and the channel between the card issuing module and the printing module, the channel between the printing module and the card writing module, and the channel between the card writing module and the card outlet, and move the card to the temporary storage box according to the instruction of the main control system.

[0025] A self-service card issuance system, a bank backend and any of the self-service card issuance machines described above, wherein the bank backend and the self-service card issuance machine are in communication connection.

[0026] Compared with the above background technology, the present application aims at the problem that a large number of waste cards are generated due to abnormal card processing in the self-service card issuing machine, which causes unnecessary waste. A temporary storage box is added to the self-service card issuing machine, so that after an abnormality occurs in card making, it can be judged whether the card can be reused, and the reusable cards are placed in the temporary storage box, while the cards that cannot be reused are swallowed into the waste card box. In this way, when the card making process is started again, the user's identity information can be judged. If the user has a card that needs to be made in the temporary storage box, the corresponding card in the temporary storage box is moved to the corresponding operation of unfinished card printing, card writing and card output. If the user has no unfinished card in the temporary storage box, the card is issued from the card issuing module and the regular card making process is carried out. The present application reduces the generation of waste cards and the waste rate by reusing the cards in the temporary storage box. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments recorded in the present invention. For ordinary technicians in this field, other drawings can also be obtained based on these drawings.

[0028] Figure 1 It is a schematic diagram of a self-service card issuing machine in the prior art;

[0029] Figure 2 is a flow chart of a self-service card issuance method provided in an embodiment of the present application;

[0030] Figure 3 is a schematic diagram of a self-service card issuing machine provided in an embodiment of the present application;

[0031] Figure 4 It is a flowchart of the card making operation provided in the embodiment of the present application. DETAILED DESCRIPTION

[0032] Embodiments of the present invention are described in detail below, examples of which are shown in the accompanying drawings, wherein the same or similar reference numerals throughout represent the same or similar elements or elements having the same or similar functions. The embodiments described below with reference to the accompanying drawings are exemplary and are only used to explain the present invention, and cannot be interpreted as limiting the present invention.

[0033] like Figure 2 As shown, this application provides a self-service card issuance method, comprising the following steps:

[0034] Step S210: Obtain user identity information.

[0035] like Figure 3As shown, the self-service card issuing machine includes: a card issuing module 310, a printing module 320, a card writing module 330, a card outlet 340, a reject card box 350, a temporary storage box 360, a main control system and a human-computer interaction device (for example, a touch screen, a keyboard or a card reader, etc.); wherein the human-computer interaction device is connected to the main control system for communication, and the main control system is connected to the card issuing module 310, the printing module 320, the card writing module 330, the card outlet 340, the reject card box 350 and the temporary storage box 360 for communication; the card issuing module 310 is connected to the printing module 320 The printing module 320 and the card writing module 330 are connected, the card writing module 330 and the card outlet 340 are connected; the printing module 320, the card writing module 330, the card outlet 340 and the temporary storage box 360 are connected, and the channel between the card issuing module 310 and the printing module 320, the channel between the printing module 320 and the card writing module 330, and the channel between the card writing module 330 and the card outlet 340 are also connected to the temporary storage box 360; the printing module 320 and the card writing module 330 are connected to the waste card box 350. In addition, the main control system of the self-service card issuing machine is also connected to the bank backend, and can be connected to the bank backend through a dedicated line.

[0036] On the basis of the above, the self-service card issuing machine further includes: a card transmission component; the card transmission component is used to obtain a card from the card issuing module 310, and move the card to the printing module 320 according to the instruction of the main control system; obtain a card from the printing module 320, and move the card to the card writing module 330 according to the instruction of the main control system; obtain a card from the card writing module 330, and move the card to the card outlet 340 according to the instruction of the main control system. And the card transmission component is used to obtain a card from the printing module 320, and move the card to the waste card box 350 according to the instruction of the main control system; obtain a card from the card writing module 330, and move the card to the waste card box 350 according to the instruction of the main control system. And the card transmission component is used to obtain a corresponding card from the temporary storage box 360, and move the card to the printing module 320, the card writing module 330 or the card outlet 340 according to the instruction of the main control system. The card transmission component is used to obtain the corresponding card from the printing module 320, the card writing module 330 or the card outlet 340, as well as the channel between the card issuing module 310 and the printing module 320, the channel between the printing module 320 and the card writing module 330, and the channel between the card writing module 330 and the card outlet 340, and move the card to the temporary storage box 360 according to the instructions of the main control system.

[0037] Optionally, the card transmission component includes: a track, a moving part, a rotating part arranged on the moving part and a clamping part arranged on the rotating part; the track is connected between the card issuing module 310 and the printing module 320, between the printing module 320 and the card writing module 330, and between the card writing module 330 and the card outlet 340; connected to the waste card box 350 and the printing module 320 and the card writing module 330; connected to the temporary storage box 360 and the printing module 320, the card writing module 330 and the card outlet 340; and connected to the track between the temporary storage box 360 and the card issuing module 310 and the printing module 320, the track between the temporary storage box 360 and the printing module 320 and the card writing module 330, and the track between the temporary storage box 360 and the card writing module 330 and the card outlet 340; the moving part is movably connected to the track so that the moving part can move along the track; the clamping part is fixed to the rotating part, and the rotating part is rotationally connected to the moving part. After the moving part moves to the corresponding position, the rotating part is rotated to a suitable angle so that the clamping part clamps the corresponding card.

[0038] Before operation, the self-service card issuing machine must be connected to the power supply and network. Figure 4 As shown, the main control system sends a command (402) to the human-computer interaction device to obtain the user identity information. The user enters the user identity information and displays the user identity information (e.g., card type and user identity information, etc., card types include chip cards, magnetic stripe cards, and magnetic stripe chip composite cards, etc., and user identity information includes name and ID number, etc.) through the human-computer interaction device. The human-computer interaction device sends the user identity information to the main control system (404), so that the main control system can process the user identity information, or the main control system sends the user identity information to the bank backend to process it into corresponding personalized data, and drive the self-service card issuing machine to make cards. Of course, the user can also perform other common operations through the human-computer interaction device, such as: selecting the card type, entering the password, confirming, etc., and finally submitting the information.

[0039] Step S220: Determine whether card making status information related to the user identity information has been stored according to the user identity information.

[0040] After receiving the user's identity information, the main control system will search whether there is any card-making status information recording the user's identity information. If there is card-making status information recording the user's identity information, it means that a card has been made for the user before. If there is no card-making status information recording the user's identity information, it means that a card has not been made for the user before.

[0041] Step S230: If the card making status information related to the user identity information is not stored, the card making operation is performed.

[0042] If the card-making status information related to the user's identity information is not stored, such as Figure 4 As shown, the main control system will send the acquired user identity information to the bank backend (406), and the bank backend will process the user identity information to generate card-making information, and the bank backend will send the generated card-making information to the main control system (408), and the main control system will perform card-making operations according to the received card-making information.

[0043] The card making operation includes: card issuing step, printing step, card writing step and card output step, wherein the order of the printing step and the card writing step can be interchanged. The details are as follows:

[0044] The main control system issues a card issuance instruction to the card issuance module 310 (410), the card is pushed out of the card issuance module 310 and moved to the printing module 320, and then the printing module 320 returns a card issuance success message to the main control system (412).

[0045] If an error occurs after the card is pushed out of the card issuing module 310 but not moved to the printing module 320, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (414).

[0046] In response to receiving the error message (the error message indicates the location where the error occurred) and the card location information (the card location information indicates the location where the card is temporarily stored), the main control system records the error message, the card location information and the user identity information as the card making status information (416), so that the card in the temporary storage box 360 can be reused by calling the card making status information during subsequent card making, and the process exits.

[0047] Alternatively, the main control system sends a card issuing instruction (418) to the bottom of the temporary storage box 360, in which the card position information is indicated. The temporary storage box 360 moves the card at the corresponding position from the temporary storage box 360 to the printing module 320 according to the card issuing instruction, and then the printing module 320 returns the card issuing success information (420) to the main control system.

[0048] In response to receiving the card issuance success information, the main control system requests the bank backend for the card printing information (422). The bank backend generates the card printing information based on the user identity information and sends the card printing information to the main control system (424). In response to receiving the card printing information, the main control system sends a printing instruction (426) to the printing module 320. The printing instruction contains the card printing information. The printing module 320 prints the card printing information on the card according to the printing instruction. After the card printing is completed, the card is moved to the card writing module 330. Then the card writing module 330 returns the printing success information to the main control system (428).

[0049] If an error occurs before the printing module 320 prints the card (for example, the communication between the main control system and the bank backend is interrupted, resulting in the main control system being unable to issue a printing instruction and the printing module 320 not receiving the printing instruction), the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and the card location information to the main control system (430).

[0050] When an error occurs during the process of printing the card by the printing module 320 (the card has been printed but the printing is incomplete) or a printing error occurs, this situation can be collectively referred to as a printing error. The card cannot be used again and will be moved to the reject card box 350. After the card is moved to the reject card box 350, the reject card box 350 returns an error message (432) to the main control system.

[0051] If an error occurs after the printing module 320 prints the card, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (434).

[0052] If an error occurs after the card is pushed out of the printing module 320 but not moved to the card writing module 330, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (436).

[0053] In response to receiving the error message (the error message indicates the location where the error occurred) and the card location information (the card location information indicates the location where the card is temporarily stored), the main control system records the error message, the card location information and the user identity information as the card making status information (438), so that when making a subsequent card, the card in the temporary storage box 360 can be reused by calling the card making status information, while the cards in the waste card box 350 are not reused, and the process exits.

[0054] Alternatively, the main control system issues a card instruction (440) to the bottom of the temporary storage box 360, in which the card location information is indicated. The temporary storage box 360 moves the card at the corresponding position from the temporary storage box 360 to the card writing module 330 according to the card issuance instruction, and then the card writing module 320 returns a printing success message (442) to the main control system.

[0055] In response to receiving the printing success information, the main control system requests the bank backend to write the card data (444). The bank backend generates the card writing data based on the user identity information and sends the card writing data to the main control system (446). In response to receiving the card writing data, the main control system sends a card writing instruction (448) to the card writing module 330. The card writing instruction carries the card writing data. The card writing module 330 writes the card writing data to the card according to the card writing instruction. After the card writing is completed, the card is moved to the card outlet 340. Then the card outlet 340 returns the card writing success information (450) to the main control system. The card outlet 340 is equipped with a detection device, which can detect whether there is a card at the card outlet 340 and return the corresponding information.

[0056] If an error occurs before the card writing module 330 writes the card, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (452).

[0057] When an error occurs during the card writing process of the card writing module 330 (data has been written to the card and the written data is incomplete) or a card writing error occurs, this situation can be collectively referred to as a card writing error. The card cannot be used again and will be moved to the waste card box 350. After the card is moved to the waste card box 350, the waste card box 350 returns an error message (454) to the main control system.

[0058] If an error occurs after the card writing module 330 completes writing the card, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (456).

[0059] If an error occurs during the process of the card being pushed out of the card writing module 330 but not being moved to the card outlet 340, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and the card location information to the main control system (458).

[0060] In response to receiving the error message (the error message indicates the location where the error occurred) and the card location information (the card location information indicates the location where the card is temporarily stored), the main control system records the error message, the card location information and the user identity information as the card making status information (460), so that when making a subsequent card, the card in the temporary storage box 360 can be reused by calling the card making status information, while the cards in the waste card box 350 are not reused, and the process exits.

[0061] Alternatively, the main control system issues a card instruction (462) to the lower part of the temporary storage box 360, in which the card position information is indicated. The temporary storage box 360 moves the card at the corresponding position from the temporary storage box 360 to the card outlet 340 according to the card issuance instruction, and then the card outlet 340 returns the card writing success information (464) to the main control system.

[0062] In response to receiving the card writing success information, the main control system sends a card retrieval instruction (466) to the card outlet 340. The card outlet 340 (for example, having a timing device) starts timing according to the card retrieval instruction. The user takes the card within the specified time limit (for example, 120 seconds). The card outlet 340 returns the card retrieval success information (468) to the main control system, completing the self-service card issuance process and the process ends.

[0063] If the user does not take the card within the specified time limit, the card can be used again and the card will be moved to the temporary storage box 360. After the card is moved to the temporary storage box 360, the temporary storage box 360 returns an error message and card location information to the main control system (470).

[0064] In response to receiving the error message (the error message indicates the location where the error occurred) and the card location information (the card location information indicates the location where the card is temporarily stored), the main control system records the error message, the card location information and the user identity information as the card making status information (472), so that the card in the temporary storage box 360 can be reused by calling the card making status information during subsequent card making, and the process exits.

[0065] Alternatively, the main control system issues a card instruction (474) to the bottom of the temporary storage box 360, in which the card location information is indicated. The temporary storage box 360 moves the card at the corresponding position from the temporary storage box 360 to the card outlet 340 according to the card issuance instruction, and then the card outlet 340 returns the card writing success information (476) to the main control system.

[0066] The self-service card issuing machine of the present application can selectively perform certain steps according to the production needs of different types of cards. For example: if the type of card to be produced is a chip card, only processes such as writing the chip (IC), printing the card surface and hot stamping are performed; if the type of card to be produced is a magnetic stripe card, only processes such as writing the magnetic stripe, printing the card surface and hot stamping are performed; if the type of card to be produced is a magnetic stripe chip composite card, all processes such as writing the chip (IC), writing the magnetic stripe, printing the card surface and hot stamping are performed.

[0067] Step S240: If the card making status information related to the user identity information has been stored, the temporarily stored corresponding card is moved according to the card making status information to continue the unfinished card making operation.

[0068] If card making status information related to the user identity information has been stored, where the card making status information is information recording the card making status generated during the card making process, for example: the card making status information records error information, card position information and user identity information, the main control system sends a card issuing instruction to the temporary storage box 360 based on the card making status information (card position information and error information in the card making status information), and the temporary storage box 360 moves the temporarily stored card from the corresponding position based on the card issuing instruction, and moves the card to the position where the last card making operation was not completed (the position indicated by the error information), for example: the card issuing module 310, the printing module 320, and the card writing module 330, so as to continue the subsequent card making operation from the position where the error occurred in the last card making operation.

[0069] As an example, the main control system parses the card making status information, which records the card issuing module 310's failure to issue a card (i.e., an error occurs after the card is pushed out of the card issuing module 310 but not moved to the printing module 320), and records the card position information of the card temporarily stored in the temporary storage box 360. The main control system controls the temporary storage box 360 to issue the card temporarily stored at that position again and move it to the printing module 320 based on the card position information. After the card is moved to the printing module 320, the printing module 320 returns the card issuing success information to the main control system. The main control system issues a printing instruction based on the card issuing success information to complete the subsequent card making steps.

[0070] As another example, the main control system parses the card making status information, which records the printing failure of the printing module 320 (i.e., an error occurred before the printing module 320 printed the card), and records the card position information of the card temporarily stored in the temporary storage box 360. The main control system controls the temporary storage box 360 to move the card temporarily stored at this position to the printing module 320 based on the position information. After the card is moved to the printing module 320, the printing module 320 returns the card issuance success information to the main control system. The main control system issues a printing instruction based on the card issuance success information to complete the subsequent card making steps.

[0071] As another example, the main control system parses the card making status information, which records the failure of the card writing module 330 to write the card (i.e., an error occurs after the printing module 320 completes printing the card, an error occurs after the card is pushed out of the printing module 320 but before it is moved to the card writing module 330, and an error occurs before the card writing module 330 writes the card), and records the card position information of the card temporarily stored in the temporary storage box 360. The main control system controls the temporary storage box 360 to move the card temporarily stored at this position to the card writing module 330 based on the card position information. After the card is moved to the card writing module 330, the card writing module 330 prints a success message to the main control system. The main control system issues a card writing instruction based on the printing success information to complete the subsequent card making steps.

[0072] As another example, the main control system parses the card making status information, which records the failure of the card outlet 340 to output the card (i.e., an error occurs after the card writing module 330 completes writing the card and an error occurs after the card is pushed out of the card writing module 330 but not moved to the card outlet 340), and records the card position information of the card temporarily stored in the temporary storage box 360. The main control system controls the temporary storage box 360 based on the card position information, and moves the card temporarily stored at this position to the card outlet 340 for the user to pick up the card.

[0073] On the basis of the above, the temporary storage box 360 includes: a cylindrical box body, a card storage part and a rotating shaft; the axis of the cylindrical box body is horizontal, and a card outlet is provided on the circumferential surface of the cylindrical box body facing downward, so that the card can be taken out of the cylindrical box body by relying on the card's own gravity; the card storage part is located in the cylindrical box body, can move along the axis of the cylindrical box body, and is rotatably connected to the cylindrical box body through the rotating shaft, so that the card storage part can rotate around the rotating shaft in the cylindrical box body; the card storage part is provided with a plurality of card slots, each of which is used to store a card, and each card slot is provided with a unique corresponding identifier to facilitate obtaining a card from a corresponding position of the temporary storage box 360.

[0074] In addition, a sensor is provided in each card slot of the card storage unit, and each sensor is connected to the main control system for communication. The sensor locates the position of the card moved to the storage box module 360 ​​and returns the card position information to the main control system.

[0075] In view of the fact that a large number of waste cards are generated due to card anomalies in the self-service card issuing machine, which causes unnecessary waste, the present application adds a temporary storage box to the self-service card issuing machine, so that after an abnormality occurs in card making, it can be determined whether the card can be reused, and the reusable cards are placed in the temporary storage box, while the cards that cannot be reused are swallowed into the waste card box. In this way, when the card making process is started again, the user's identity information can be judged. If the user has a card that needs to be made in the temporary storage box, the corresponding card in the temporary storage box is moved to the corresponding operation of unfinished card printing, card writing and card output. If the user does not have an unfinished card in the temporary storage box, the card is issued from the card issuing module and the regular card making process is carried out. The present application reduces the generation of waste cards and the waste rate by reusing the cards in the temporary storage box.

[0076] It will be apparent to those skilled in the art that the invention is not limited to the details of the exemplary embodiments described above and that the invention can be implemented in other specific forms without departing from the spirit or essential features of the invention. Therefore, the embodiments should be considered exemplary and non-limiting in all respects, and the scope of the invention is defined by the appended claims rather than the foregoing description, and it is intended that all variations falling within the meaning and scope of the equivalent elements of the claims be included in the invention. Any reference numeral in a claim should not be considered as limiting the claim to which it relates.

[0077] In addition, it should be understood that although the present specification is described according to implementation modes, not every implementation mode contains only one independent technical solution. This description of the specification is only for the sake of clarity. Those skilled in the art should regard the specification as a whole. The technical solutions in each embodiment may also be appropriately combined to form other implementation modes that can be understood by those skilled in the art.

Claims

1. A self-service card issuance method, characterized in that: The steps include: Step S210: obtaining user identity information; Step S220: determining whether card making status information related to the user identity information has been stored according to the user identity information; Step S230: If the card making status information related to the user identity information is not stored, then the card making operation is performed; Step S240: If the card making status information related to the user identity information has been stored, the temporarily stored corresponding card is moved according to the card making status information to continue the unfinished card making operation.

2. The self-service card issuance method according to claim 1, characterized in that: The card making operation includes the following steps: Card issuance; Print card information on the card and write card data into the card; The card with the card information printed and the card writing data written in it is output to complete the card making operation.

3. The self-service card issuance method according to claim 2, characterized in that: In response to one of a card issuance failure, a printing failure, a card writing failure, and a card output failure, temporarily storing the card; The error information, card location information and user identity information are recorded as card making status information.

4. The self-service card issuance method according to claim 2, characterized in that: In response to a printing error or a card writing error, the card is stored and the process exits.

5. A self-service card issuing machine, characterized in that: include: Card issuing module, printing module, card writing module, card outlet, rejected card box, temporary storage box, main control system and human-computer interaction equipment; The human-computer interaction device is connected to the main control system in communication, and the main control system is connected to the card issuing module, the printing module, the card writing module, the card outlet, the waste card box and the temporary storage box in communication; The card issuing module is connected to the printing module, the printing module is connected to the card writing module, and the card writing module is connected to the card outlet; The printing module, the card writing module, and the card outlet are connected to the temporary storage box, and the passage between the card issuing module and the printing module, the passage between the printing module and the card writing module, and the passage between the card writing module and the card outlet are connected to the temporary storage box; The printing module and the card writing module are connected with the waste card box; The human-computer interaction device obtains user identity information; The main control system determines whether card making status information related to the user identity information has been stored according to the user identity information; If the card making status information related to the user identity information is not stored, the main control system controls the card issuing module, the printing module, the card writing module, and the card outlet to perform the card making operation; If the card making status information related to the user identity information has been stored, the main control system moves the corresponding card temporarily stored in the temporary storage box according to the card making status information to continue the unfinished card making operation.

6. The self-service card issuing machine according to claim 5, characterized in that: The card issuing module issues cards; The printing module prints the card surface printing information on the card and the card writing module writes the card writing data into the card; the card outlet ejects the card with the card surface information printed and the card writing data written into it, thus completing the card making operation.

7. The self-service card issuing machine according to claim 6, characterized in that: The main control system temporarily stores the card in a temporary storage box in response to one of a card issuance failure, a printing failure, a card writing failure, and a card output failure; And the main control system records the error information, card location information and user identity information as card making status information.

8. The self-service card issuing machine according to claim 6, characterized in that: The main control system stores the card into a waste card box in response to one of a printing error and a card writing error; And the process exits.

9. The self-service card issuing machine according to any one of claims 5 to 8, characterized in that: Also includes: Card transmission parts; The card transmission component is used to obtain the card from the card issuing module and move the card to the printing module according to the instructions of the main control system; Get the card from the printing module and move the card to the card writing module according to the instructions of the main control system; get the card from the card writing module and move the card to the card outlet according to the instructions of the main control system; The card transmission component is used to obtain the card from the printing module and move the card to the waste card box according to the instruction of the main control system; obtain the card from the card writing module and move the card to the waste card box according to the instruction of the main control system; and the card transmission component is used to obtain the corresponding card from the temporary storage box and move the card to the printing module, the card writing module or the card outlet according to the instruction of the main control system; The card transmission component is used to obtain the corresponding card from the printing module, the card writing module or the card outlet, the channel between the card issuing module and the printing module, the channel between the printing module and the card writing module, and the channel between the card writing module and the card outlet, and move the card to the temporary storage box according to the instructions of the main control system.

10. A self-service card issuance system, characterized in that: A bank backend and the self-service card issuing machine as described in any one of claims 1 to 9, wherein the bank backend and the self-service card issuing machine are communicatively connected.

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