Examination and approval management item disassembling method and device, electronic equipment, storage medium and program product
Through a large language model, the semantic understanding and content disassembly of the management requirements of the approval book are automatically extracted, and the to-do management matters and processing time is solved, which solves the problem of low efficiency and high risk of the customer manager's manual handling of the approval book management matters, and realizes automatic disassembly and automatic reminders of the management matters of the approval book, improving work efficiency and service quality.
Patent Information
- Application Number
- CN202411860909.4
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-12-17
- Publication Date
- 2025-04-08
AI Technical Summary
In the credit business management of the financial industry, account managers need to manually extract the to-do management matters from the approval letter management requirements and record the processing time, resulting in high work pressure, low efficiency and high business risks.
Through a large language model, semantic understanding and content disassembly of the management requirements of the approval book, automatically extract the to-do management matters and processing time, and send reminders to the account manager to realize automatic disassembly and automatic reminders of the management matters of the approval book.
It improves the efficiency and accuracy of disassembly of approval letter management matters, reduces the work pressure of account managers, avoids the occurrence of business risks, and ensures the service quality of account managers and customer experience.
Smart Images

Figure CN119784320A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of artificial intelligence technology, and in particular to a method, device, electronic device, storage medium and program product for disassembling approval document management items. Background Art
[0002] In the financial industry, the credit field is the cornerstone of the banking industry. As front-line staff, account managers face very high work pressure. In the traditional credit business management process, account managers need to follow up on the to-do management items that need to be reminded and processed for the customers they manage according to the approval book management requirements. Different approval books often have different management requirements. When executing to-do management items, account managers need to pay attention to the approval book management requirements at regular intervals, and then process the corresponding to-do management items. For these approval book management requirements, account managers can only manually extract the corresponding to-do management items from the approval book management requirements, and manually record the processing time of the to-do management items, so as to complete the corresponding to-do management items on time.
[0003] With the annual growth of credit business, the average number of accounts managed by account managers is increasing. The management of approval documents is subject to heavy workload, many risk points and few auxiliary tools. This makes it difficult for account managers to fully and timely grasp the specific content of management requirements in business approval documents. Their work efficiency is low, and they may not be able to complete the corresponding pending management items on time, which will lead to business risks. In addition, it will affect the account manager's responsibility evaluation and the customer's experience. Summary of the invention
[0004] The present invention provides a method, device, electronic device, storage medium and program product for disassembling approval document management items, which realizes automatic disassembly and automatic reminder of approval document management items, improves the disassembly efficiency and disassembly accuracy of approval document management items, reduces the work pressure of account managers, avoids the occurrence of business risks, and can ensure the service quality of account managers and the customer experience.
[0005] According to one aspect of the present invention, a method for disassembling approval document management items is provided, the method comprising:
[0006] Obtain the management requirements of the approval documents to be dismantled and the reminder words for management items to be dismantled;
[0007] Using a large language model, according to the management item disassembly prompt words, the semantic understanding and content disassembly of the management requirements of the approval documents to be disassembled are performed to obtain at least one to-do management item of the management requirements of the approval documents to be disassembled and the corresponding item processing time;
[0008] According to the processing time of the items, a management item processing reminder of the corresponding to-do management items is fed back to the account manager, so that the account manager can process the to-do management items in time.
[0009] According to another aspect of the present invention, a device for disassembling approval document management items is provided, the device comprising:
[0010] The approval document management requirements acquisition module is used to obtain the approval document management requirements to be disassembled and the management items disassembly prompt words;
[0011] The approval document management item disassembly module is used to use a large language model to perform semantic understanding and content disassembly on the approval document management requirement to be disassembled according to the management item disassembly prompt words, and obtain at least one to-do management item of the approval document management requirement to be disassembled and the corresponding item processing time;
[0012] The management item processing reminder module is used to feed back the management item processing reminder of the corresponding to-do management items to the account manager according to the item processing time, so that the account manager can process the to-do management items in time.
[0013] According to another aspect of the present invention, an electronic device is provided, the electronic device comprising:
[0014] at least one processor; and
[0015] a memory communicatively connected to the at least one processor; wherein,
[0016] The memory stores a computer program that can be executed by the at least one processor, and the computer program is executed by the at least one processor so that the at least one processor can execute the approval document management item disassembly method described in any embodiment of the present invention.
[0017] According to another aspect of the present invention, a computer-readable storage medium is provided, wherein the computer-readable storage medium stores computer instructions, and the computer instructions are used to enable a processor to implement the method for disassembling approval document management items described in any embodiment of the present invention when executed.
[0018] According to another aspect of the present invention, a computer program product is provided. The computer program product includes a computer program. When the computer program is executed by a processor, the method for disassembling approval document management items described in any embodiment of the present invention is implemented.
[0019] The technical solution of the embodiment of the present invention uses a large language model to perform semantic understanding and content decomposition of the approval document management requirements to be decomposed according to the management item decomposition prompt words, and obtains at least one to-do management item of the approval document management requirements to be decomposed and the corresponding item processing time. The large language model and the corresponding management item decomposition prompt words are introduced to realize the automatic decomposition of the approval document management items, reduce the pressure of the customer manager to decompose the approval document management items, and improve the decomposition efficiency and decomposition accuracy of the approval document management items. By feeding back the management item processing reminder of the corresponding to-do management items to the customer manager according to the item processing time, the customer manager can handle the to-do management items in time, avoiding the customer manager's irregular review of the approval document management requirements, realizing automatic reminders of the approval document management items, avoiding the occurrence of business risks, and ensuring the service quality of the customer manager and the customer experience.
[0020] It should be understood that the contents described in this section are not intended to identify the key or important features of the embodiments of the present invention, nor are they intended to limit the scope of the present invention. Other features of the present invention will become easily understood through the following description. BRIEF DESCRIPTION OF THE DRAWINGS
[0021] In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work.
[0022] Figure 1 This is a flow chart of a method for disassembling approval document management items provided according to the first embodiment of the present invention;
[0023] Figure 2 This is a flow chart of a method for disassembling approval document management items provided according to Embodiment 2 of the present invention;
[0024] Figure 3 It is a principle diagram of a method for disassembling approval document management items provided according to Embodiment 2 of the present invention;
[0025] Figure 4 It is a schematic diagram of the disassembly result of the approval document management items provided according to the second embodiment of the present invention;
[0026] Figure 5 This is a schematic diagram of the structure of a device for disassembling approval document management items provided according to Embodiment 3 of the present invention;
[0027] Figure 6 It is a structural schematic diagram of an electronic device for implementing the approval document management item disassembly method according to an embodiment of the present invention. DETAILED DESCRIPTION
[0028] In order to enable those skilled in the art to better understand the scheme of the present invention, the technical scheme in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work should fall within the scope of protection of the present invention.
[0029] It should be noted that the terms "first", "second", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the data used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in an order other than those illustrated or described herein. In addition, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device that includes a series of steps or units is not necessarily limited to those steps or units that are clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.
[0030] Embodiment 1
[0031] Figure 1 A flowchart of a method for disassembling management items of an approval document provided in Embodiment 1 of the present invention. The embodiment of the present invention is applicable to the case of disassembling management items of management requirements of an approval document. The method can be executed by an apparatus for disassembling management items of an approval document. The apparatus for disassembling management items of an approval document can be implemented in the form of hardware and / or software. The apparatus for disassembling management items of an approval document can be configured in an electronic device that carries the function of disassembling management items of an approval document, such as a client or a server.
[0032] See also Figure 1 The method of disassembling the approval document management items shown includes:
[0033] S110. Obtain management requirements for the approval documents to be disassembled and reminder words for management items to be disassembled.
[0034] Approval document management requirements can be used to record the details of various management items that account managers need to handle for a certain business. By breaking down the approval document management requirements, each pending management item and its processing time can be obtained, so that account managers can handle the corresponding pending management items during the processing time. Since the approval document management requirements contain a lot of content, the most tedious step in the management of approval document management requirements is how to extract the management items that account managers need to complete from time to time from the approval document management requirements.
[0035] In an optional embodiment of the present invention, the management requirements for approval documents to be disassembled are management requirements for post-loan management approval documents.
[0036] Compared with other credit businesses, post-loan management involves more complicated management tasks and more difficult to track approval document management requirements.
[0037] For example, the management requirements of the post-loan management approval document can be "Management requirements (i) This loan must strengthen the management of the use and flow of funds, and obtain the borrower's invoices and fund transfer vouchers and other information in a timely manner after issuance to ensure that the bank's loan use is legal and compliant. (ii) The branch must supervise the borrower's settlement account and designate a special person to inquire about the borrower's sales revenue on a quarterly basis; if it does not meet the requirements of the loan contract, it may take written notices and other means to require the customer to perform the contract in a timely manner. (iii) The branch must pay close attention to the borrower's operating conditions, obtain the borrower's financial statements, bank statements and tax returns at least quarterly, and continue to pay attention to the stability of the cooperation between the borrower and its affiliated companies and downstream customers during the loan period. If there is a substantial increase in financing but it does not match the income scale, or if cooperation with downstream customers is interrupted, etc., the branch must take corresponding measures in a timely manner. Ensure the safety of our bank's credit funds and prevent the risk of misappropriation of credit funds. (IV) Designate a dedicated person to check the borrower's loan card information and the personal credit status of the actual controller at least quarterly, understand the overall financing status and credit record of the borrower and its actual controller, pay attention to the matching degree between the change of the borrower's total financing amount (including personal business loans) and income, and prevent excessive financing risks. (V) Pay attention to the fund transactions between the borrower and related parties and other enterprises and individuals without trade background, monitor the fund dynamics of the borrower's account in our bank, and if it is found to involve private lending or other high-interest financing, the principal and interest of our bank's financing should be recovered immediately or other effective measures should be taken. The approval period for this business is 3 months from the date of approval. "In daily work, the account manager needs to extract the to-do management items for the management requirements of the post-loan management approval document. Among them, the pending management items specifically include "1) Obtain the borrower's invoice and fund transfer voucher and other information in a timely manner after issuance to ensure that the use of our bank's loans is legal and compliant; 2) Supervise the borrower's settlement account; 3) Pay close attention to the borrower's operating conditions, obtain the borrower's financial statements, bank statements and tax returns at least quarterly, and continue to pay attention to the stability of the cooperation between the borrower and its affiliated companies and downstream customers during the loan period; 4) Check the borrower's loan card information and the personal credit status of the actual controller at least quarterly; 5) Pay attention to the funds between the borrower and related parties and other companies and individuals without trade background, and monitor the funds dynamics of the borrower's account in our bank." Afterwards, the account manager needs to pay attention to the relevant information of the borrower at least quarterly or irregularly. In the post-loan management process, the account manager needs to disassemble many management items and the time limit for attention is not fixed, resulting in a huge workload for the account manager to pay attention to and handle. In addition, each credit business requires similar work, the work content is cumbersome, and it is more prone to errors.
[0038] This solution realizes the automatic disassembly and automatic reminder of the approval document management requirements in the post-loan management process by concretizing the management requirements of the approval documents to be disassembled into the management requirements of the post-loan management approval documents, thereby reducing the work pressure of the account managers of post-loan management, improving the disassembly efficiency and accuracy of the management matters of post-loan management approval documents, avoiding the occurrence of post-loan management business risks of credit business, and ensuring the service quality of the account managers of post-loan management and the user experience of credit business customers.
[0039] The management item disassembly prompt words can be used to interact with the large language model so that the large language model can disassemble the management items of the approval document management requirements. The management item disassembly prompt words can include specific disassembly requirements of the approval document management requirements. Optionally, the management item disassembly prompt words can be pre-generated and stored in this device. Exemplarily, the management item disassembly prompt words can be "Assuming that you are an account manager, please disassemble the approval document management requirements according to the "item disassembly requirements"."
[0040] Specifically, the management requirements of the approval documents to be disassembled and the pre-generated disassembly prompt words of the management items can be obtained.
[0041] S120: Using a large language model, according to the management item decomposition prompt words, semantic understanding and content decomposition of the management requirements of the approval documents to be decomposed are performed to obtain at least one to-do management item of the management requirements of the approval documents to be decomposed and the corresponding item processing time.
[0042] The large language model can be used to understand the semantics and decompose the content of the approval document management requirements, and obtain the decomposition results of the management items of the approval document management requirements. Among them, the decomposition results of the management items can include at least one to-do management item and the corresponding item processing time. The large language model is the product of the development of artificial intelligence technology. The large language model has the ability to understand, reason about knowledge, generate, learn, remember and regulate. Specifically, the large language model can understand complex natural languages, extract semantic information and relationships, and answer open domain questions; it has a large amount of built-in knowledge and can perform knowledge reasoning and question-answering; it can generate a coherent repetitive language sequence based on the input to realize the function of automatic summarization; the large language model can randomly generate new words and new languages based on existing knowledge and understanding; the large language model can be further optimized in different fields to form cross-domain knowledge and understanding; the large language model can be further optimized in different fields to form cross-domain knowledge and understanding. Different types of business scenarios may correspond to different approval document management requirements. Through the large language model and the corresponding management item disassembly prompt words, the disassembly process of approval document management items for different types of business scenarios can be differentiated. For different types of business scenarios, the same large language model and the corresponding management item disassembly prompt words can be used for processing, which can improve the disassembly efficiency of approval document management item disassembly.
[0043] The to-do management items may be management items included in the disassembly results of the management requirements for approval documents to be disassembled. The to-do management items may be management items that the account manager needs to handle for a certain business. The management requirements for approval documents to be disassembled may include at least one to-do management item. Usually, there are multiple to-do management items. The item processing time may be the processing time of the to-do management items.
[0044] Specifically, the management item decomposition prompt words and the management requirements of the approval documents to be decomposed can be input into the large language model. The large language model can be used to perform semantic understanding and content decomposition of the management requirements of the approval documents to be decomposed according to the management item decomposition prompt words, and at least one to-do management item of the management requirements of the approval documents to be decomposed and the corresponding item processing time can be obtained.
[0045] S130. Feedback the management item processing reminder of the pending management items to the account manager according to the corresponding item processing time, so that the account manager can process the pending management items in time.
[0046] The management item processing reminder can be used to automatically remind the account manager to process the pending management items during the item processing time. Exemplarily, the management item processing reminder may be in the form of an email, a file, or a voice.
[0047] Specifically, during the event processing time or within the preset reminder time before the event processing time, a management event processing reminder of the pending management event can be fed back to the account manager, so that after receiving the management event processing reminder, the account manager can promptly process the pending management event during the corresponding event processing time. The preset reminder time can be a reserved reminder time pre-set by the technical staff. For example, the preset reminder time can be 10 minutes.
[0048] The technical solution of the embodiment of the present invention uses a large language model to perform semantic understanding and content decomposition of the approval document management requirements to be decomposed according to the management item decomposition prompt words, and obtains at least one to-do management item of the approval document management requirements to be decomposed and the corresponding item processing time. The large language model and the corresponding management item decomposition prompt words are introduced to realize the automatic decomposition of the approval document management items, reduce the pressure of the customer manager to decompose the approval document management items, and improve the decomposition efficiency and decomposition accuracy of the approval document management items. By feeding back the management item processing reminder of the corresponding to-do management items to the customer manager according to the item processing time, the customer manager can handle the to-do management items in time, avoiding the customer manager's irregular review of the approval document management requirements, realizing automatic reminders of the approval document management items, avoiding the occurrence of business risks, and ensuring the service quality of the customer manager and the customer experience.
[0049] In an optional embodiment of the present invention, after using a large language model to perform semantic understanding and content decomposition on the management requirements of the approval document to be decomposed according to the management item decomposition prompt words, and obtaining at least one to-do management item of the approval document to be decomposed and the corresponding item processing time, it also includes: obtaining evaluation indicators for management item decomposition; evaluating the management item decomposition prompt words according to the evaluation indicators to obtain evaluation results of the management item decomposition prompt words; and optimizing the management item decomposition prompt words according to the evaluation results and the evaluation indicators.
[0050] The evaluation index of management item disassembly can be used to evaluate the disassembly effect of management item disassembly. Among them, the evaluation index of management item disassembly can include disassembly efficiency and disassembly accuracy of each pending management item. Among them, the disassembly efficiency can be measured by the disassembly time of a single approval document management requirement. The disassembly accuracy can be measured by the similarity of the management item disassembly results of the same approval document management requirement in the expert knowledge base. Optionally, experts can be used to disassemble the same approval document management requirement to obtain the management item disassembly results in the expert knowledge base. The evaluation results of management item disassembly prompt words can be used to evaluate the disassembly effect of management item disassembly prompt words on approval document management requirements.
[0051] Specifically, after adopting a large language model, semantic understanding and content decomposition of the management requirements of the approval document to be decomposed are performed according to the management item decomposition prompt words, and at least one pending management item of the approval document to be decomposed and the corresponding item processing time are obtained, the evaluation index of the management item decomposition can be calculated. The evaluation index can be integrated, for example, the evaluation index of each management item decomposition is weighted and summed, and the management item decomposition prompt words are evaluated to obtain the evaluation result of the management item decomposition prompt words. The evaluation result of the management item decomposition prompt words can be compared with a preset evaluation result threshold. When the evaluation result is lower than the preset evaluation result threshold, the optimization content corresponding to the evaluation index can be supplemented for the management item decomposition prompt words based on the lower evaluation index.
[0052] After breaking down the management items of the approval document management requirements, this solution introduced an evaluation process and optimization process for the management item breaking down prompt words, thereby achieving further optimization of the management item breaking down prompt words, thereby further improving the breaking down effect of the management item breaking down.
[0053] Embodiment 2
[0054] Figure 2A flow chart of a method for disassembling approval document management items provided in the second embodiment of the present invention. Based on the above embodiments, the embodiment of the present invention further adds "obtaining item content disassembly requirements, processing time disassembly requirements and item generation format requirements; generating disassembly task requirements according to item content disassembly requirements, processing time disassembly requirements and item generation format requirements; obtaining an initial prompt word template; generating management item disassembly prompt words according to the initial prompt word template and the disassembly task requirements" before "obtaining management requirements for approval documents to be disassembled and prompt words for management item disassembly". By pre-generating unified prompt words for management item disassembly, the efficiency of disassembling approval document management items can be improved. It should be noted that for the parts not described in detail in the embodiments of the present invention, please refer to the descriptions of other embodiments.
[0055] See also Figure 2 The method of disassembling the approval document management items shown includes:
[0056] S210. Obtaining the requirements for decomposing the content of the matter, the requirements for decomposing the processing time, and the requirements for the format of generating the matter.
[0057] Among them, the requirement for disassembling the content of the items may be the requirement for disassembling the content of each to-do management item in the approval document management requirements. Optionally, the requirement for disassembling the content of the items may include the requirement for summarizing the content of a single to-do management item and the requirement for eliminating irrelevant management items. Exemplarily, the requirement for summarizing the content of a single to-do management item may be the requirement for the number of words of the content of a single to-do management item, such as "each item content is refined to about 100 words". Exemplarily, the requirement for eliminating irrelevant management items may be "ignore items without complete work content". The requirement for disassembling the processing time may be the requirement for disassembling the processing time of the items corresponding to the to-do management items in the approval document management requirements. Exemplarily, the requirement for disassembling the processing time may include the requirement for disassembling the periodic processing time, the requirement for disassembling the continuous processing time, and the requirement for disassembling the one-time processing time. Among them, the periodic processing time may include a benchmark event and a processing cycle. The processing cycle may be, for example, monthly, quarterly, semi-annual, or annual. The one-time processing time may include a benchmark event, a time lapse direction, and a time lapse day. Exemplarily, the processing time decomposition requirements may include "clarifying the benchmark event and processing cycle for each item" or "clarifying the benchmark event, time flow direction and number of days for processing each item". The item generation format requirements may be used to characterize the generation format requirements of a single to-do management item and to distinguish different to-do management items. Exemplarily, the item generation format requirements may be "Please generate each to-do management item and the corresponding item processing time according to the following example format: #Example format: [Item content]: XXX [Processing cycle]: XXX [Benchmark event]: XXX [Time flow direction]: XXX [Time flow days]: XXX".
[0058] Specifically, the pre-generated matter content decomposition requirements, processing time decomposition requirements and matter generation format requirements may be obtained.
[0059] S220. Generate a task decomposition requirement based on the matter content decomposition requirement, the processing time decomposition requirement, and the matter generation format requirement.
[0060] The task disassembly requirements can be specific requirements for disassembling the approval document management requirements. The task disassembly requirements can include the requirements for the disassembly of the matter content, the requirements for the processing time, and the requirements for the matter generation format.
[0061] Specifically, the decomposition requirements of the matter content, the decomposition requirements of the processing time and the matter generation format requirements can be directly combined to generate the decomposition task requirements.
[0062] In an optional embodiment of the present invention, a decomposition task requirement is generated according to the matter content decomposition requirement, the processing time decomposition requirement and the matter generation format requirement, including: performing sentence analysis on the matter content decomposition requirement to obtain a first sentence structure and a first sentence component content included in the matter content decomposition requirement; performing sentence analysis on the processing time decomposition requirement to obtain a second sentence structure and a second sentence component content included in the processing time decomposition requirement; performing sentence analysis on the matter generation format requirement to obtain a third sentence structure and a third sentence component content included in the matter generation format requirement; performing standard sentence detection on the first sentence structure, the second sentence structure and the third sentence structure, and determining a target sentence structure based on the first sentence structure, the second sentence structure or the third sentence structure whose standard sentence detection result is a non-standard sentence structure; performing sentence analysis on the first sentence structure, the second sentence structure or the third sentence structure The sentence component content, the second sentence component content and the third sentence component content are checked for sentence component integrity, and the target sentence component content is determined based on the first sentence component content, the second sentence component content or the third sentence component content which are incomplete as a result of the sentence component content integrity check; sentence adjustments are made to the matter content decomposition requirements, the processing time decomposition requirements or the matter generation format requirements corresponding to the target sentence structure, and sentence component content adjustments are made to the matter content decomposition requirements, the processing time decomposition requirements or the matter generation format requirements corresponding to the target sentence component content, and the matter content decomposition requirements, the processing time decomposition requirements or the matter generation format requirements corresponding to the target sentence structure are updated; the decomposition task requirements are generated based on the adjusted matter content decomposition requirements, the processing time decomposition requirements and the matter generation format requirements.
[0063] The first sentence structure may be a content structure corresponding to the item content decomposition requirement. The first sentence component content may be the content corresponding to each sentence component in the first sentence structure corresponding to the item content decomposition requirement. Exemplarily, the first sentence structure may be a subject+predicate+object sentence structure; accordingly, each sentence component in the first sentence structure may include a subject, a predicate, and an object; the first sentence component content may include the content corresponding to the subject, the content corresponding to the predicate, and the content corresponding to the object. The second sentence structure may be a content structure corresponding to the processing time decomposition requirement. The second sentence component content may be the content corresponding to each sentence component in the second sentence structure corresponding to the processing time decomposition requirement. The third sentence structure may be a content structure corresponding to the item generation format requirement. The third sentence component content may be the content corresponding to each sentence component in the third sentence structure corresponding to the item generation format requirement. The standard sentence detection result may include standard sentence patterns and non-standard sentence patterns. Exemplarily, the standard sentence pattern may be a "subject+predicate+object sentence pattern"; the non-standard sentence pattern may be a sentence pattern other than the "subject+predicate+object sentence pattern", such as an inverted sentence pattern. The target sentence structure can be a non-standard sentence in the first sentence structure, the second sentence structure, and the third sentence structure. The sentence component content integrity test result can include complete or incomplete. Exemplarily, the sentence component content integrity test result is incomplete, which can be understood as the sentence component content contains incomplete expressions, such as abbreviations. The target sentence component content can be the incomplete sentence component content in the first sentence component content, the second sentence component content, and the third sentence component content.
[0064] Specifically, natural language processing technology can be used to perform sentence analysis on the item content decomposition requirements to obtain the first sentence structure and the first sentence component content contained in the item content decomposition requirements. Natural language processing technology can be used to perform sentence analysis on the processing time decomposition requirements to obtain the second sentence structure and the second sentence component content contained in the processing time decomposition requirements. Natural language processing technology can be used to perform sentence analysis on the item generation format requirements to obtain the third sentence structure and the third sentence component content contained in the item generation format requirements. The first sentence structure, the second sentence structure, and the third sentence structure can be input into the large language model, and the first sentence structure, the second sentence structure, and the third sentence structure can be subjected to standard sentence detection. Among the first sentence structure, the second sentence structure, and the third sentence structure, the first sentence structure, the second sentence structure, or the third sentence structure whose standard sentence detection result is a non-standard sentence structure is screened to obtain the target sentence structure. The first sentence component content, the second sentence component content and the third sentence component content can be input into the large language model, and the sentence component content integrity detection is performed on the first sentence component content, the second sentence component content and the third sentence component content. Among the first sentence component content, the second sentence component content and the third sentence component content, the first sentence component content, the second sentence component content or the third sentence component content whose sentence component content integrity detection result is incomplete is screened to obtain the target sentence component content. The item content disassembly requirement, the processing time disassembly requirement or the item generation format requirement corresponding to the target sentence structure can be adjusted from a non-standard sentence structure to a standard sentence structure. At the same time, the sentence component content of the item content disassembly requirement, the processing time disassembly requirement or the item generation format requirement corresponding to the target sentence component content can be adjusted from an incomplete sentence component content to a complete sentence content component, so as to update the item content disassembly requirement, the processing time disassembly requirement or the item generation format requirement corresponding to the target sentence structure. The adjusted item content disassembly requirement, the processing time disassembly requirement and the item generation format requirement are combined to generate a disassembly task requirement.
[0065] This solution introduces sentence analysis for the decomposition requirements of matter content, processing time and matter generation format, standard sentence detection of sentence structure and completeness detection of sentence component content, and adjusts non-standard sentence structure and incomplete sentence component content. From the aspects of sentence structure and sentence component content, the standardization of decomposition task requirements is achieved, which can improve the completeness of management matter decomposition prompts, thereby improving the accuracy of management matter decomposition in approval documents.
[0066] In an optional embodiment of the present invention, a disassembly task requirement is generated according to the matter content disassembly requirement, the processing time disassembly requirement and the matter generation format requirement, including: obtaining a processing time example and a matter generation format example; adding the processing time example to the processing time disassembly requirement, and updating the processing time disassembly requirement; adding the matter generation format example to the matter generation format requirement, and updating the matter generation format requirement; combining the matter content disassembly requirement, the processing time disassembly requirement and the matter generation format requirement to generate a disassembly task requirement.
[0067] The processing time example may be a specific example of the item processing time. Exemplarily, the processing time example may include "one-time", "continuous without fixed cycle", "monthly", "quarterly", "half-yearly" or "yearly", etc. The item generation format example may be a specific format example of a single to-do management item and the corresponding item processing time. Exemplarily, the item generation format example may be "[Item content]: XXX [Processing cycle]: XXX [Benchmark event]: XXX [Time passage direction]: XXX [Time passage days]: XXX". The processing time example and the item generation format example may be used to indicate the specific generation content and generation format of the to-do management items and the corresponding item processing time. The processing time example and the item generation format example may be pre-generated and adjusted by technical personnel based on experience.
[0068] Specifically, a pre-generated processing time example and item generation format example may be obtained. The processing time example may be added to the processing time disassembly requirement to update the processing time disassembly requirement. The item generation format example may be added to the item generation format requirement to update the item generation format requirement. The item content disassembly requirement, the processing time disassembly requirement, and the item generation format requirement may be combined to generate a disassembly task requirement.
[0069] This solution introduces processing time examples and item generation format examples, enriches the content of the disassembly task requirements and the generated management item disassembly prompts, and thus improves the accuracy of management item disassembly.
[0070] S230: Obtain an initial prompt word template.
[0071] The initial prompt word template can be used to generate prompt words for disassembling management items. Compared with directly generating prompt words for disassembling management items, the initial prompt word template is used to generate prompt words for disassembling management items. The generated prompt words for disassembling management items are more standardized, and the generation efficiency of the prompt words for disassembling management items is also higher. Optionally, the initial prompt word template may include filling positions for the identity of the disassembler, the disassembly task objectives, and the disassembly task requirements. Among them, the identity of the disassembler can be used to characterize the role of the disassembler who disassembles the approval document management requirements. Exemplarily, the identity of the disassembler can be an administrative assistant or a customer manager, etc. The disassembly task objective can be used to characterize the task objective for disassembling the approval document management requirements. Exemplarily, the disassembly task objective can be "disassembling the approval document management requirements."
[0072] Specifically, a pre-generated initial prompt word template may be obtained.
[0073] S240: Generate management item disassembly prompt words according to the initial prompt word template and the disassembly task requirements.
[0074] Specifically, the disassembly task requirements may be filled in the initial prompt word template according to the filling position of the disassembly task requirements in the initial prompt word template to generate the management matter disassembly prompt words.
[0075] S250. Obtain management requirements for the approval documents to be disassembled and reminder words for management items to be disassembled.
[0076] S260: Using a large language model, according to the management item decomposition prompt words, semantic understanding and content decomposition of the management requirements of the approval documents to be decomposed are performed to obtain at least one to-do management item of the management requirements of the approval documents to be decomposed and the corresponding item processing time.
[0077] S270. Feedback the management item processing reminder of the pending management items to the account manager according to the corresponding item processing time, so that the account manager can process the pending management items in time.
[0078] The technical solution of the embodiment of the present invention obtains the item content decomposition requirements, the processing time decomposition requirements and the item generation format requirements, and generates the decomposition task requirements according to the item content decomposition requirements, the processing time decomposition requirements and the item generation format requirements, taking into account the item content decomposition requirements and the processing time decomposition requirements, and ensuring the accuracy of the item content and item processing time of the to-do management items contained in the decomposition task requirements; it also takes into account the item generation format requirements, realizes the standardization of the generated decomposition task requirements, and improves the accuracy of the generated decomposition task requirements; by obtaining the initial prompt word template, according to the initial prompt word template, according to the decomposition task requirements, generates the management item decomposition prompt words, and introduces the initial prompt word template, further improving the generation efficiency of the management item decomposition prompt words, thereby improving the decomposition efficiency and decomposition accuracy of the approval book management requirements based on the management item decomposition prompt words; compared with the large language model, which consumes too many computing resources to adjust the model parameters, the management item decomposition prompt words are pre-generated and optimized, which can effectively stimulate the ability of the large language model without updating the model parameters of the large language model.
[0079] Figure 3 This is a schematic diagram of a method for disassembling approval document management items. Based on the above embodiment, Figure 3 This is a preferred embodiment of the present invention. Figure 3 As shown in the figure, the overall workflow of the traditional post-loan management requirements tracking mode includes the account manager manually reading the approval book management requirements, and then manually extracting management items for management. The traditional post-loan management requirements tracking mode is manual disassembly and manual tracking, which is prone to omissions. The overall workflow of the post-loan management requirements tracking mode based on the big model (that is, the approval book management requirements disassembly method of this solution) includes: inputting the approval book management requirements and management items disassembly prompt words into the big language model to obtain the management item disassembly results (that is, at least one to-do management item and the corresponding item processing time); according to the item processing time, the management item processing reminder is sent to the account manager by email regularly. This solution uses the big language model as the technical foundation to simplify the most tedious work steps in the approval book management requirements tracking, that is, through the big language model, the approval book management requirements are disassembled, and then the to-do management items disassembled by the big language model are regularly emailed to remind the account manager, realizing the intelligent disassembly and automatic reminder of the approval book management items, and realizing the closed loop of tracking management requirements, thereby achieving the purpose of reducing the work pressure of front-line account managers and optimizing the quality of financial services. Figure 4This is a schematic diagram of the disassembly results of approval document management items. From the disassembly results of approval document management items, we can see that the large language model can complete the disassembly and processing of management items well. At the same time, in terms of processing cycle, benchmark events, time flow direction and time flow days, the large language model can also complete the corresponding information extraction according to the disassembly task requirements.
[0080] The quality of the item disassembly results generated by the large language model depends on the ability of the large language model and the quality of the management item disassembly prompt words. Among them, the ability update of the large language model requires the preparation of a large amount of data and consumes a large amount of computing resources. Through the prompt word engineering, the ability of the large language model can be effectively stimulated without updating the ability of the large language model. Among them, the prompt word engineering refers to guiding the large language model to generate better management item disassembly results by designing and optimizing the management item disassembly prompt words without updating the model parameters of the large language model. The process of generating text by the large language model can be regarded as a black box. The same large language model will obtain different management item disassembly results for the same business scenario using different management item disassembly prompt words. In the process of completing the management item disassembly of the approval document, the most important thing is undoubtedly the configuration of the management item disassembly prompt words. Only through the configuration of the management item disassembly prompt words can the large language model better complete the task. How to clarify and specify the content of the management item disassembly prompt words so that the large language model can stably output effective and accurate management item disassembly results, thereby helping customer managers to efficiently complete business tasks and achieve task goals. In the process of setting the management item decomposition prompt words of the large language model, the accuracy of the large language model output can be improved in the following ways. Specifically, the identity of the decomposition party and the decomposition task goal can be set so that the generated item decomposition results are more in line with the needs of the business field. Decomposition task requirements can be added to emphasize and supplement the details of the management item decomposition prompt words so that the generated item decomposition results are more in line with expectations. The expression of sentence structure and sentence component content can be reasonably optimized, such as using a complete "subject + predicate + object structure" sentence pattern, avoiding the use of special sentences and abbreviations, so that the large language model can clearly understand the content in the decomposition task requirements. Item generation format requirements can be introduced, and wildcards can be used to enable the large language model to constrain its item generation format to generate standardized management item decomposition results. Exemplarily, the management item decomposition prompt words refer to the following example:
[0081] "If you are an administrative assistant, please process the following credit approval document management requirements according to the "disassembly task requirements".
[0082] #Disassembly task requirements
[0083] 1. Extract and disassemble the to-do management items. Each to-do management item is refined into a text description of about 100 words, and items without complete work content are ignored.
[0084] 2. Specify the processing cycle of each to-do management item, such as "one-time", "continuous without fixed cycle", "monthly", "quarterly", "half-yearly" and "annual".
[0085] 3. Clarify the benchmark event, time direction and number of days for each pending management item. Among them, the benchmark events include "loan issuance", "invoice issuance", "accounts receivable due" and "none", etc.; the time direction includes "after the benchmark event occurs", "before the benchmark event occurs" and "none"; the number of days for time lapse is only required when the processing cycle is "one-time", otherwise it is "none", and the number of days for time lapse needs to be processed as XX days.
[0086] 4. Please answer each to-do management item according to the following format example:
[0087] #Item generation format example
[0088] [Matter content]: XXX [Processing cycle]: XXX [Benchmark event]: XXX [Time flow direction]: XXX [Time flow days]: XXX”
[0089] This solution proposes a method for disassembling approval document management items based on a large language model. The introduction of a large language model can efficiently complete the disassembly of management items required by approval document management, realize the intelligent disassembly of post-loan approval documents, and automatically disassemble the unstructured post-loan approval document management requirements into structured post-loan to-do management items and remind them on schedule, replacing the traditional business management method of manually tracking post-loan management requirements. After going online, it was found through testing that the disassembly accuracy of this solution can reach 80%. After being promoted throughout the bank, it is estimated that 40,000 credit account managers will intelligently track the post-loan management requirements of more than 1 million approval documents, which can reduce the investment of account managers in manual tracking and improve the quality and efficiency of the implementation of post-loan management requirements. In addition, by continuously optimizing the prompt words for disassembling management items, the large language model can continuously improve the accuracy of disassembling approval document management items.
[0090] Embodiment 3
[0091] Figure 5 This is a schematic diagram of the structure of a device for disassembling management items of an approval document provided in Embodiment 3 of the present invention. The embodiment of the present invention can be applied to the case where management items of the management requirements of the approval document are disassembled. The device can execute the method for disassembling management items of the approval document. The device can be implemented in the form of hardware and / or software. The device can be configured in an electronic device that carries the function of disassembling management items of the approval document, such as a client or a server.
[0092] See also Figure 5 The apparatus for disassembling management items of approval documents shown in the figure comprises: an approval document management requirement acquisition module 510, an approval document management item disassembly module 520 and a management item processing reminder module 530. Among them, the approval document management requirement acquisition module 510 is used to obtain the approval document management requirements to be disassembled and the management item disassembly prompt words; the approval document management item disassembly module 520 is used to use a large language model to perform semantic understanding and content disassembly on the approval document management requirements to be disassembled according to the management item disassembly prompt words, and obtain at least one pending management item of the approval document management requirements to be disassembled and the corresponding item processing time; the management item processing reminder module 530 is used to feed back the management item processing reminder of the pending management item to the customer manager according to the corresponding item processing time, so that the customer manager can process the pending management item in time.
[0093] The technical solution of the embodiment of the present invention uses a large language model to perform semantic understanding and content decomposition of the approval document management requirements to be decomposed according to the management item decomposition prompt words, and obtains at least one to-do management item of the approval document management requirements to be decomposed and the corresponding item processing time. The large language model and the corresponding management item decomposition prompt words are introduced to realize the automatic decomposition of the approval document management items, reduce the pressure of the customer manager to decompose the approval document management items, and improve the decomposition efficiency and decomposition accuracy of the approval document management items. By feeding back the management item processing reminder of the corresponding to-do management items to the customer manager according to the item processing time, the customer manager can handle the to-do management items in time, avoiding the customer manager's irregular review of the approval document management requirements, realizing automatic reminders of the approval document management items, avoiding the occurrence of business risks, and ensuring the service quality of the customer manager and the customer experience.
[0094] In an optional embodiment of the present invention, the device also includes: a matter content disassembly requirement acquisition module, which is used to acquire matter content disassembly requirements, processing time disassembly requirements and matter generation format requirements before acquiring the management requirements of the approval documents to be disassembled and the management matter disassembly prompt words; a disassembly task requirement generation module, which is used to generate disassembly task requirements according to the matter content disassembly requirements, the processing time disassembly requirements and the matter generation format requirements; an initial prompt word template acquisition module, which is used to acquire the initial prompt word template; a management matter disassembly prompt word generation module, which is used to generate management matter disassembly prompt words according to the initial prompt word template and the disassembly task requirements.
[0095] In an optional embodiment of the present invention, the disassembly task requirement generation module includes: a first sentence parsing unit, used for performing sentence parsing on the matter content disassembly requirement to obtain a first sentence structure and a first sentence component content contained in the matter content disassembly requirement; a second sentence parsing unit, used for performing sentence parsing on the processing time disassembly requirement to obtain a second sentence structure and a second sentence component content contained in the processing time disassembly requirement; a third sentence parsing unit, used for performing sentence parsing on the matter generation format requirement to obtain a third sentence structure and a third sentence component content contained in the matter generation format requirement; a target sentence structure screening unit, used for performing standard sentence detection on the first sentence structure, the second sentence structure and the third sentence structure, and determining a target sentence structure according to the first sentence structure, the second sentence structure or the third sentence structure whose standard sentence detection result is a non-standard sentence; a target sentence component content screening unit, used for screening the first sentence structure, the second sentence structure or the third sentence structure; A sentence component content integrity check is performed on the sentence component content, the second sentence component content and the third sentence component content, and a target sentence component content is determined based on the first sentence component content, the second sentence component content or the third sentence component content whose sentence component content integrity check result is incomplete; a first adjustment module is used to perform sentence adjustment on the matter content decomposition requirement, the processing time decomposition requirement or the matter generation format requirement corresponding to the target sentence structure, and at the same time, perform sentence component content adjustment on the matter content decomposition requirement, the processing time decomposition requirement or the matter generation format requirement corresponding to the target sentence component content, and update the matter content decomposition requirement, the processing time decomposition requirement or the matter generation format requirement corresponding to the target sentence structure; a first decomposition task requirement generation unit is used to generate a decomposition task requirement based on the adjusted matter content decomposition requirement, the processing time decomposition requirement and the matter generation format requirement.
[0096] In an optional embodiment of the present invention, a disassembly task requirement generation module includes: an example acquisition unit, used to acquire a processing time example and an item generation format example; a processing time disassembly requirement update unit, used to add the processing time example to the processing time disassembly requirement, and update the processing time disassembly requirement; an item generation format requirement update unit, used to add the item generation format example to the item generation format requirement, and update the item generation format requirement; a second disassembly task requirement generation unit, used to combine the item content disassembly requirement, the processing time disassembly requirement and the item generation format requirement to generate a disassembly task requirement.
[0097] In an optional embodiment of the present invention, the device also includes: an evaluation index acquisition module, which is used to obtain evaluation indicators for management item disassembly after semantic understanding and content disassembly of the management requirements of the approval document to be disassembled are performed according to the management item disassembly prompt words by using the large language model, and at least one to-be-done management item of the approval document to be disassembled and the corresponding item processing time; wherein the evaluation indicators include the disassembly efficiency and the disassembly accuracy of each to-be-done management item; an evaluation result generation module, which is used to evaluate the management item disassembly prompt words according to the evaluation indicators, and obtain the evaluation results of the management item disassembly prompt words; a management item disassembly prompt word optimization module, which is used to optimize the management item disassembly prompt words according to the evaluation results.
[0098] In an optional embodiment of the present invention, the management requirements for approval documents to be dismantled are management requirements for post-loan management approval documents.
[0099] The apparatus for disassembling approval document management items provided in the embodiment of the present invention can execute the method for disassembling approval document management items provided in any embodiment of the present invention, and has the corresponding functional modules and beneficial effects of the execution method.
[0100] In the technical solution of the embodiment of the present invention, the collected information is information and data authorized by the user or fully authorized by all parties, and the collection, storage, use, processing, transmission, provision, disclosure and application of the relevant data comply with the relevant laws, regulations and standards of the relevant countries and regions, take necessary confidentiality measures, do not violate public order and good morals, and provide corresponding operation entrances for users to choose to authorize or refuse.
[0101] Embodiment 4
[0102] According to an embodiment of the present invention, the present invention also provides an electronic device, a readable storage medium and a computer program product.
[0103] Figure 6 A schematic diagram of the structure of an electronic device 600 that can be used to implement an embodiment of the present invention is shown. The electronic device is intended to represent various forms of digital computers, such as laptop computers, desktop computers, workstations, personal digital assistants, servers, blade servers, mainframe computers, and other suitable computers. The electronic device can also represent various forms of mobile devices, such as personal digital processing, cellular phones, smart phones, wearable devices (such as helmets, glasses, watches, etc.) and other similar computing devices. The components shown herein, their connections and relationships, and their functions are merely examples and are not intended to limit the implementation of the present invention described and / or required herein.
[0104] like Figure 6As shown, the electronic device 600 includes at least one processor 601, and a memory connected to the at least one processor 601, such as a read-only memory (ROM) 602, a random access memory (RAM) 603, etc., wherein the memory stores a computer program that can be executed by at least one processor, and the processor 601 can perform various appropriate actions and processes according to the computer program stored in the read-only memory (ROM) 602 or the computer program loaded from the storage unit 608 to the random access memory (RAM) 603. In the RAM 603, various programs and data required for the operation of the electronic device 600 can also be stored. The processor 601, the ROM 602, and the RAM 603 are connected to each other via a bus 604. An input / output (I / O) interface 605 is also connected to the bus 604.
[0105] Multiple components in the electronic device 600 are connected to the I / O interface 605, including: an input unit 606, such as a keyboard, a mouse, etc.; an output unit 607, such as various types of displays, speakers, etc.; a storage unit 608, such as a disk, an optical disk, etc.; and a communication unit 609, such as a network card, a modem, a wireless communication transceiver, etc. The communication unit 609 allows the electronic device 600 to exchange information / data with other devices through a computer network such as the Internet and / or various telecommunication networks.
[0106] Processor 601 may be a variety of general and / or special processing components with processing and computing capabilities. Some examples of processor 601 include, but are not limited to, a central processing unit (CPU), a graphics processing unit (GPU), various special artificial intelligence (AI) computing chips, various processors running machine learning model algorithms, digital signal processors (DSPs), and any appropriate processors, controllers, microcontrollers, etc. Processor 601 executes the various methods and processes described above, such as the method for disassembling approval book management items.
[0107] In some embodiments, the approval document management item disassembly method may be implemented as a computer program, which is tangibly contained in a computer-readable storage medium, such as a storage unit 608. In some embodiments, part or all of the computer program may be loaded and / or installed on the electronic device 600 via the ROM 602 and / or the communication unit 609. When the computer program is loaded into the RAM 603 and executed by the processor 601, one or more steps of the approval document management item disassembly method described above may be performed. Alternatively, in other embodiments, the processor 601 may be configured to execute the approval document management item disassembly method in any other appropriate manner (e.g., by means of firmware).
[0108] Various implementations of the systems and techniques described above herein can be implemented in digital electronic circuit systems, integrated circuit systems, field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), computer hardware, firmware, software, and / or combinations thereof. These various implementations can include: being implemented in one or more computer programs that can be executed and / or interpreted on a programmable system including at least one programmable processor, which can be a special purpose or general purpose programmable processor that can receive data and instructions from a storage system, at least one input device, and at least one output device, and transmit data and instructions to the storage system, the at least one input device, and the at least one output device.
[0109] Computer programs for implementing the methods of the present invention may be written in any combination of one or more programming languages. These computer programs may be provided to a processor of a general-purpose computer, a special-purpose computer, or other programmable data processing device, so that when the computer program is executed by the processor, the functions / operations specified in the flow chart and / or block diagram are implemented. The computer program may be executed entirely on the machine, partially on the machine, partially on the machine and partially on a remote machine as a stand-alone software package, or entirely on a remote machine or server.
[0110] In the context of the present invention, a computer-readable storage medium may be a tangible medium that may contain or store a computer program for use by or in combination with an instruction execution system, device or equipment. A computer-readable storage medium may include, but is not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices or equipment, or any suitable combination of the foregoing. Alternatively, a computer-readable storage medium may be a machine-readable signal medium. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
[0111] To provide interaction with a user, the systems and techniques described herein may be implemented on an electronic device having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to the user; and a keyboard and a pointing device (e.g., a mouse or trackball) through which the user can provide input to the electronic device. Other types of devices may also be used to provide interaction with the user; for example, the feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form (including acoustic input, voice input, or tactile input).
[0112] The systems and techniques described herein may be implemented in a computing system that includes backend components (e.g., as a data server), or a computing system that includes middleware components (e.g., an application server), or a computing system that includes frontend components (e.g., a user computer with a graphical user interface or a web browser through which a user can interact with implementations of the systems and techniques described herein), or a computing system that includes any combination of such backend components, middleware components, or frontend components. The components of the system may be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: a local area network (LAN), a wide area network (WAN), a blockchain network, and the Internet.
[0113] A computing system may include a client and a server. The client and the server are generally remote from each other and usually interact through a communication network. The relationship between the client and the server is generated by computer programs running on the corresponding computers and having a client-server relationship with each other. The server may be a cloud server, also known as a cloud computing server or a cloud host, which is a host product in the cloud computing service system to solve the defects of difficult management and weak business scalability in traditional physical hosts and VPS (Virtual Private Server) services.
[0114] It should be understood that the various forms of processes shown above can be used to reorder, add or delete steps. For example, the steps described in the present invention can be executed in parallel, sequentially or in different orders, as long as the desired results of the technical solution of the present invention can be achieved, and this document does not limit this.
[0115] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions can be made according to design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims
1. A method for disassembling approval document management items, characterized in that: The method comprises: Obtain the management requirements of the approval documents to be dismantled and the reminder words for management items to be dismantled; Using a large language model, according to the management item disassembly prompt words, the semantic understanding and content disassembly of the management requirements of the approval documents to be disassembled are performed to obtain at least one to-do management item of the management requirements of the approval documents to be disassembled and the corresponding item processing time; According to the processing time of the items, a management item processing reminder of the corresponding to-do management items is fed back to the account manager, so that the account manager can process the to-do management items in time.
2. The method according to claim 1, characterized in that: Before obtaining the management requirements of the approval document to be dismantled and the reminder words for dismantling of management items, it also includes: Obtain requirements for item content breakdown, processing time breakdown, and item generation format requirements; Generate a disassembly task requirement according to the item content disassembly requirement, the processing time disassembly requirement and the item generation format requirement; Get the initial prompt word template; According to the initial prompt word template and the disassembly task requirements, management item disassembly prompt words are generated.
3. The method according to claim 2, characterized in that The generating of the disassembly task requirements according to the item content disassembly requirements, the processing time disassembly requirements and the item generation format requirements includes: Perform sentence analysis on the item content decomposition requirement to obtain the first sentence structure and the first sentence component content included in the item content decomposition requirement; Perform sentence analysis on the processing time decomposition requirement to obtain a second sentence structure and a second sentence component content included in the processing time decomposition requirement; Performing sentence analysis on the item generation format requirement to obtain the third sentence structure and third sentence component content included in the item generation format requirement; Performing a standard sentence detection on the first sentence structure, the second sentence structure, and the third sentence structure, and determining a target sentence structure according to the first sentence structure, the second sentence structure, or the third sentence structure whose standard sentence detection result is a non-standard sentence structure; Performing sentence component content integrity detection on the first sentence component content, the second sentence component content, and the third sentence component content, and determining target sentence component content according to the first sentence component content, the second sentence component content, or the third sentence component content for which the sentence component content integrity detection result is incomplete; The item content decomposition requirement, the processing time decomposition requirement or the item generation format requirement corresponding to the target sentence structure is adjusted in sentence structure, and the item content decomposition requirement, the processing time decomposition requirement or the item generation format requirement corresponding to the target sentence component content is adjusted in sentence structure, and the item content decomposition requirement, the processing time decomposition requirement or the item generation format requirement corresponding to the target sentence structure is updated; The disassembly task requirements are generated according to the adjusted requirements for disassembly of the matter content, the requirements for disassembly of the processing time and the requirements for the matter generation format.
4. The method according to claim 2, characterized in that: The generating of the disassembly task requirements according to the item content disassembly requirements, the processing time disassembly requirements and the item generation format requirements includes: Get processing time examples and item generation format examples; adding the processing time example to the processing time breakdown requirement, and updating the processing time breakdown requirement; Add the item generation format example to the item generation format requirement, and update the item generation format requirement; The matter content decomposition requirements, the processing time decomposition requirements and the matter generation format requirements are combined to generate a decomposition task requirement.
5. The method according to claim 1, characterized in that After the large language model is used to perform semantic understanding and content decomposition on the management requirements of the approval document to be decomposed according to the management item decomposition prompt words, and at least one to-do management item of the approval document to be decomposed and the corresponding item processing time are obtained, the method further includes: Obtaining evaluation indicators for the disassembly of management items; wherein the evaluation indicators include disassembly efficiency and disassembly accuracy of each to-do management item; According to the evaluation index, the management item disassembly prompt words are evaluated to obtain the evaluation result of the management item disassembly prompt words; The management item disassembly prompt words are optimized according to the evaluation results and the evaluation indicators.
6. The method according to claim 1, characterized in that The management requirements for approval documents to be dismantled are the management requirements for post-loan management approval documents.
7. A device for disassembling approval document management items, characterized in that: The device comprises: The approval document management requirements acquisition module is used to obtain the approval document management requirements to be disassembled and the management items disassembly prompt words; The approval document management item disassembly module is used to use a large language model to perform semantic understanding and content disassembly on the approval document management requirement to be disassembled according to the management item disassembly prompt words, and obtain at least one to-do management item of the approval document management requirement to be disassembled and the corresponding item processing time; The management item processing reminder module is used to feed back the management item processing reminder of the corresponding to-do management items to the account manager according to the item processing time, so that the account manager can process the to-do management items in time.
8. An electronic device, characterized in that: The electronic device comprises: at least one processor; and a memory communicatively connected to the at least one processor; wherein, The memory stores a computer program executable by the at least one processor, and the computer program is executed by the at least one processor so that the at least one processor can execute the approval document management item disassembly method according to any one of claims 1 to 6.
9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer instructions, and the computer instructions are used to enable a processor to implement the approval document management item disassembly method according to any one of claims 1 to 6 when executed.
10. A computer program product, characterized in that The computer program product includes a computer program, and when the computer program is executed by a processor, the method for disassembling approval document management items according to any one of claims 1 to 6 is implemented.