A method, device, equipment and medium for determining faults in a communication process

Abstract

The disclosed embodiment provides a method, apparatus, device and medium for determining a fault in a communication process, the method comprising: in the process of communication between a first device and a second device, collecting first associated data based on a first evolved packet data gateway corresponding to the first device, and collecting second associated data based on a second evolved packet data gateway corresponding to the second device; in the case where the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, processing the first associated data and the second associated data based on the data gateway edge computing node to determine the fault information of the first device and the second device in the communication process. The technical solution of the disclosed embodiment realizes processing the associated data of the device based on the data gateway edge computing node, determining the fault information of the device in the communication process, quickly determining the fault location, and reducing the operation and maintenance cost.

Description

Technical Field

[0001] The embodiments of the present disclosure relate to the field of communication technology, and in particular, to a fault determination method, apparatus, device, and medium applied in a communication process. Background Art

[0002] With the development of science and technology, users can make calls through wireless network voice calls (Voice over Wi-Fi, VoWiFi) in places without good mobile signals. VoWiFi is a technology that uses wireless network (Wireless Fidelity, Wi-Fi) for voice calls. VoWiFi allows users to make and receive calls through Wi-Fi networks instead of relying on traditional mobile networks. Users may encounter problems when making calls based on VoWiFi, for example, there may be serious sound delays, inability to connect, or call interruptions during the call process.

[0003] The current method for troubleshooting VoWiFi call problems is mainly to manually trace the location where the problem occurred during the use of VoWiFi calls. However, by manually tracing the cause of the problem, there is a problem that the fault location cannot be determined in time and the operation and maintenance cost is high. Summary of the invention

[0004] The embodiments of the present disclosure provide a method, apparatus, device and medium for fault determination in a communication process, so as to realize processing of associated data of a device based on a data gateway edge computing node, determine fault information of the device in the communication process, quickly determine the fault location and reduce operation and maintenance costs.

[0005] In a first aspect, an embodiment of the present disclosure provides a fault determination method applied in a communication process, characterized in that the method includes:

[0006] During the communication between the first device and the second device, first associated data of the first device is collected based on a first evolved packet data gateway corresponding to the first device, and second associated data of the second device is collected based on a second evolved packet data gateway corresponding to the second device;

[0007] In a case where the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first association data and the second association data are processed based on the data gateway edge computing node to determine fault information of the first device and the second device during the communication process.

[0008] In a second aspect, an embodiment of the present invention further provides a fault determination device applied in a communication process, characterized in that it includes:

[0009] a data collection module, configured to collect first associated data of the first device based on a first evolved packet data gateway corresponding to the first device, and collect second associated data of the second device based on a second evolved packet data gateway corresponding to the second device, during the communication between the first device and the second device;

[0010] a fault information determination module, configured to, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, process the first associated data and the second associated data based on the data gateway edge computing node to determine fault information of the first device and the second device during communication.

[0011] In a third aspect, an embodiment of the present invention further provides an electronic device, the electronic device comprising:

[0012] one or more processors;

[0013] a storage device for storing one or more programs,

[0014] When the one or more programs are executed by the one or more processors, the one or more processors implement the fault determination method applied in the communication process as described in any one of the embodiments of the present invention.

[0015] In a fourth aspect, an embodiment of the present invention further provides a storage medium comprising computer executable instructions, which, when executed by a computer processor, are used to execute a fault determination method applied in a communication process as described in any one of the embodiments of the present invention.

[0016] The technical solution of the disclosed embodiment is that during the communication between the first device and the second device, the first associated data of the first device is collected based on the first evolved packet data gateway corresponding to the first device, and the second associated data of the second device is collected based on the second evolved packet data gateway corresponding to the second device; then, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first associated data and the second associated data are processed based on the data gateway edge computing node to determine the fault information of the first device and the second device during the communication process. This solves the problem that when determining the fault information of the device during the communication process in the prior art, the location of the problem during the call is manually checked and traced back, and the fault location cannot be determined in time and the operation and maintenance cost is high. The embodiment of the present invention uses the data gateway edge computing node to process the associated data of the device to determine the fault information of the device during the communication process, so as to achieve the effect of quickly determining the fault location and reducing the operation and maintenance cost. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] The above and other features, advantages and aspects of the embodiments of the present disclosure will become more apparent with reference to the following detailed description in conjunction with the accompanying drawings. Throughout the accompanying drawings, the same or similar reference numerals represent the same or similar elements. It should be understood that the drawings are schematic and the originals and elements are not necessarily drawn to scale.

[0018] Figure 1 It is a flowchart of a fault determination method applied in a communication process provided by an embodiment of the present disclosure;

[0019] Figure 2 is a schematic diagram of a communication process provided by an embodiment of the present disclosure;

[0020] Figure 3 is a schematic diagram of communication data transmission provided by an embodiment of the present disclosure;

[0021] Figure 4 is a schematic diagram of a centralized management node provided by an embodiment of the present disclosure;

[0022] Figure 5 is a schematic diagram of communication data provided by an embodiment of the present disclosure;

[0023] Figure 6 A schematic diagram of a data gateway edge computing node strategy provided by an embodiment of the present disclosure;

[0024] Figure 7 A schematic diagram of a strategy of an evolved packet data gateway provided by an embodiment of the present disclosure;

[0025] Figure 8 A schematic diagram of fault information provided by an embodiment of the present disclosure;

[0026] Fig. 9 is a schematic diagram of another communication data transmission provided by an embodiment of the present disclosure;

[0027] Fig.10 A schematic diagram of the structure of a fault determination device applied in a communication process provided by an embodiment of the present invention;

[0028] Fig.11 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0029] The present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It is to be understood that the specific embodiments described herein are only used to explain the present invention, rather than to limit the present invention. It should also be noted that, for ease of description, only parts related to the present invention, rather than all structures, are shown in the accompanying drawings.

[0030] Embodiment 1

[0031] Before introducing the technical solution provided by the embodiment of the present disclosure, an exemplary description of the application scenario can be given. The technical solution provided by the embodiment of the present disclosure can be applied in any scenario in which the fault information of the device in the communication process is determined based on the edge computing node of the data gateway. Optionally, the fault information can be a Wi-Fi network environment fault, a core network fault, or an evolved packet data gateway fault corresponding to the device.

[0032] Figure 1 It is a flow chart of a fault determination method applied in a communication process provided by an embodiment of the present disclosure. The embodiment of the present disclosure is applicable to situations where fault information of a device is determined during a communication process. The method can be executed by a fault determination device applied in a communication process. The device can be implemented in the form of software and / or hardware. The hardware can be an electronic device such as a server. The electronic device can execute the fault determination method applied in a communication process provided by the technical solution.

[0033] like Figure 1 As shown, the method includes:

[0034] S110. During communication between the first device and the second device, first associated data of the first device is collected based on a first evolved packet data gateway corresponding to the first device, and second associated data of the second device is collected based on a second evolved packet data gateway corresponding to the second device.

[0035] The first device and the second device refer to devices that support the VoWiFi function, and the provider of the communication service can provide the VoWiFi service and the account has enabled the VoWiFi function. For example, the first device and the second device can be mobile phones that support the VoWiFi function, the provider of the communication service can provide the VoWiFi service account and have enabled the VoWiFi function.

[0036] It should be noted that the Evolved Packet Data Gateway (ePDG) is a key component in modern mobile communication networks for processing packet data traffic. ePDG allows users to use voice and data services on Wi-Fi networks, especially in areas with weak mobile signals. Figure 2As shown, when the user device uses ePDG to make a Wi-Fi call or data transmission, the user device is connected to the ePDG via Wi-Fi, and the ePDG then forwards the data to the core network of the provider providing communication services. When the user makes a voice call or transmits data in a Wi-Fi environment, the ePDG acts as an intermediary to ensure that the data can be transmitted securely and efficiently. When the first device makes a Wi-Fi call or transmits data, the ePDG to which the first device is connected via Wi-Fi is the first evolved packet data gateway, and the ePDG that forwards the data generated by the first device to the core network of the provider providing communication services is also the first evolved packet data gateway. When the second device makes a Wi-Fi call or transmits data, the ePDG to which the second device is connected via Wi-Fi is the second evolved packet data gateway, and the ePDG that forwards the data generated by the second device to the core network of the provider providing communication services is also the second evolved packet data gateway. It should also be noted that the ePDG to which the first device is connected via Wi-Fi and the ePDG to which the second device is connected via Wi-Fi may be the same ePDG, or may not be the same ePDG, and is not specifically limited here.

[0037] Among them, the communication between the first device and the second device is realized by the transmission of data. The data generated by the device needs to be transmitted to the target device through the network for processing, storage or further analysis. The first associated data refers to the data transmitted by the first device to the second device during the communication process and the data fed back by the second device to the first device; the second associated data refers to the data transmitted by the second device to the first device during the communication process and the data fed back by the first device to the second device. Specifically, in the process of the first device and the second device communicating based on VoWiFi, the first device and the second device are connected to the network through WIFI A and WIFI B respectively. Then, the first evolved packet data gateway allows the first device to connect to the core network of the provider providing communication services through WIFI A, and the second evolved packet data gateway allows the second device to connect to the core network of the provider providing communication services through WIFI B. And for the data generated in the process of the first device and the second device communicating based on VoWiFi, the first evolved packet data gateway can collect the first associated data associated with the first device, and the second evolved packet data gateway can collect the second associated data associated with the second device.

[0038] In this embodiment, when the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway, when it is detected that the first device and the second device are communicating, first communication data transmitted by the first device is obtained based on the first evolved packet data gateway, and second communication data fed back by the second device is received, and third communication data generated by the second device is obtained based on the second evolved packet data gateway, and fourth communication data fed back by the first device is received; the first communication data and the second communication data are used as first associated data, and the third communication data and the fourth communication data are used as second associated data.

[0039] The first communication data refers to information of all data packets transmitted by the first device acquired by the first evolved packet data gateway. The second communication data refers to information of all data packets fed back by the second device received by the first evolved packet data gateway. The third communication data refers to information of all data packets transmitted by the second device acquired by the second evolved packet data gateway. The fourth communication data refers to information of all data packets fed back by the first device received by the second evolved packet data gateway.

[0040] Specifically, during the communication between the first device and the second device, the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway. At this time, the first evolved packet data gateway obtains the first communication data transmitted by the first device, and the first evolved packet data gateway receives the second communication data fed back by the second device. The second evolved packet data gateway obtains the third communication data generated by the second device, and the second evolved packet data gateway receives the fourth communication data fed back by the first device. The first associated data includes the first communication data and the second communication data, and the second associated data includes the third communication data and the fourth communication data.

[0041] For example, Figure 3 As shown, during the communication between the first device and the second device, the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway. The first evolved packet data gateway obtains the first communication data transmitted by the first device, that is, the uplink data labeled 1. The first evolved packet data gateway receives the second communication data fed back by the second device, that is, the downlink data labeled 7. The second evolved packet data gateway obtains the third communication data generated by the second device, that is, the uplink data labeled 5. The second evolved packet data gateway receives the fourth communication data fed back by the first device, that is, the downlink data labeled 3. The first associated data includes the uplink data labeled 1 and the downlink data labeled 7, and the second associated data includes the uplink data labeled 5 and the downlink data labeled 3.

[0042] Optionally, first communication data transmitted by the first device is obtained based on the first evolved packet data gateway, and fifth communication data corresponding to the first communication data is sent to the second evolved packet data gateway based on the core network, so that the second evolved packet data gateway receives fourth communication data corresponding to the fifth communication data, and sends sixth communication data corresponding to the fourth communication data to the second device; third communication data generated by the second device is obtained based on the second evolved packet data gateway, and seventh communication data corresponding to the third communication data is sent to the first evolved packet data gateway based on the core network, so that the first evolved packet data gateway receives second communication data corresponding to the seventh communication data, and sends eighth communication data corresponding to the second communication data to the first device.

[0043] The core network is the core part of the mobile communication network and is responsible for the transmission, management and control of user data. Figure 3 As shown, during the communication between the first device and the second device, the communication data generated by the devices is transmitted, managed and controlled through the core network (Evolved Packet Core / 5G System, EPC / 5GS).

[0044] It should be noted that the data of the first communication data after passing through the first evolved packet data gateway is called the fifth communication data, and then the fifth communication data is transmitted to the core network via the network. The data of the fourth communication data after passing through the second evolved packet data gateway is called the sixth communication data, and then the sixth communication data is transmitted to the second device via the network. The data of the third communication data after passing through the second evolved packet data gateway is called the seventh communication data, and then the seventh communication data is transmitted to the core network via the network. The data of the second communication data after passing through the first evolved packet data gateway is called the eighth communication data, and then the eighth communication data is transmitted to the first device via the network.

[0045] Specifically, when the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway. When the first device transmits data to the second device, the first device generates first communication data, the first evolved packet data gateway obtains the first communication data transmitted by the first device, the first communication data is generated by the first evolved packet data gateway to generate fifth communication data, and the fifth communication data is transmitted to the core network via the network. Then, the second evolved packet data gateway receives the fourth communication data fed back by the core network, the fourth communication data is generated by the second evolved packet data gateway to generate sixth communication data, and finally, the sixth communication data is transmitted to the second device via the network, that is, the data transmission from the first device to the second device is completed; when the second device transmits data to the first device, the second device generates third communication data, the second evolved packet data gateway obtains the third communication data transmitted by the second device, the first communication data is generated by the second evolved packet data gateway to generate seventh communication data, and the seventh communication data is transmitted to the core network via the network. Then, the first evolved packet data gateway receives the second communication data fed back by the core network, and the second communication data generates eighth communication data after passing through the first evolved packet data gateway. Finally, the eighth communication data is transmitted to the first device via the network, thus completing the data transmission from the second device to the first device.

[0046] For example, Figure 3 As shown, in the case where the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway. When the first device transmits data to the second device, the first device generates first communication data, the first evolved packet data gateway obtains the first communication data transmitted by the first device, and the first communication data generates fifth communication data after passing through the first evolved packet data gateway, that is, data labeled 2. The fifth communication data is transmitted to the core network via the network. Then, the second evolved packet data gateway receives the fourth communication data fed back by the core network, and the fourth communication data generates sixth communication data after passing through the second evolved packet data gateway, that is, data labeled 4. Finally, the sixth communication data is transmitted to the second device via the network, that is, the data transmission from the first device to the second device is completed; when the second device transmits data to the first device, the second device generates third communication data, the second evolved packet data gateway obtains the third communication data transmitted by the second device, and the first communication data generates seventh communication data after passing through the second evolved packet data gateway, that is, data labeled 6. The seventh communication data is transmitted to the core network via the network. Then, the first evolved packet data gateway receives the second communication data fed back by the core network, and the second communication data is passed through the first evolved packet data gateway to generate the eighth communication data, i.e., the data labeled 8. Finally, the eighth communication data is transmitted to the first device via the network, i.e., the data transmission from the second device to the first device is completed.

[0047] S120: When the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, determine fault information of the first device and the second device during the communication process by processing the first association data and the second association data based on the data gateway edge computing nodes.

[0048] Among them, Figure 4 As shown, the data gateway edge computing node is generally deployed close to the ePDG, so the data gateway edge computing node can be an enhanced function of the ePDG or an independently running program. The data gateway edge computing node is mainly responsible for receiving the collected data from the ePDG, and organizing and calculating the data. The data gateway edge computing node can calculate the number of packets per second (PPS) of communication data during the user's VoWiFi call through the data sent by the ePDG, and then compare the calculated PPS with the minimum PPS in the policy to ensure normal calls. If the PPS is less than the minimum PPS for normal calls, it is judged that the PPS abnormality causes poor call quality. According to where the PPS abnormality occurs, the fault information of the first device and the second device during the communication process is determined.

[0049] It should be noted that if Figure 5 As shown, the data collected by the data gateway edge computing node from the ePDG includes information such as the user's IMSI, direction, number of statistics, start statistics time, and end statistics time. For example, the user's IMSI can be 001, the direction can be uplink, the number of statistics can be 20 PPS, the start statistics time can be 2024.6.4.10:00, and the statistics end time can be 2024.6.4.10:01. The policies issued by the centralized management node include policies related to the data gateway edge computing node and policies related to the packet data gateway. Figure 6 As shown, the policy related to the data gateway edge computing node includes the uplink minimum PPS and the downlink minimum PPS corresponding to the data gateway edge computing node. For example, for data gateway edge computing node A, the uplink minimum PPS may be 20, and the downlink minimum PPS may be 30. Figure 7 As shown, the policy related to the packet data gateway includes the direction corresponding to the packet data gateway, the sample collection interval per second, and the number of sample collection data packets. For example, for packet data gateway A, the direction may be uplink, the sample collection interval may be 60S, and the number of sample collection data packets may be 100.

[0050] It should also be noted that if Figure 4As shown in the figure, the upper level of the data gateway edge computing node is the network node, and the upper level of the network node is the centralized management node. The network node is responsible for the policy forwarding of the centralized management node, and uploading the data processed by the data gateway edge computing node to the centralized management node for further analysis and processing. The centralized management node sends the relevant policy to the network node, the network node identifies the policy type, and then sends it to the data gateway edge computing node, which executes the policy. The centralized management node will initiate a request to obtain data. After receiving the request, the network node will query the data stored in the database of the data gateway edge computing node and upload the queried data to the centralized management node. The data reported by the network node will be permanently stored in the centralized management node. At the same time, the centralized management node also needs to dynamically adjust the deployment strategy of the data gateway edge computing layer according to the actual situation. The centralized management node can also provide operation and maintenance personnel with a policy interface for setting the data gateway edge computing node, making policy configuration simpler and more convenient.

[0051] Among them, the fault information includes a Wi-Fi network environment fault corresponding to the first device, a Wi-Fi network environment fault corresponding to the second device, a first evolved packet data gateway fault corresponding to the first device, a second evolved packet data gateway fault corresponding to the second device, or a core network fault, etc.

[0052] Specifically, when the data gateway edge computing node corresponding to the first evolved packet data gateway and the second evolved packet data gateway is the same data gateway edge computing node, the data gateway edge computing node receives the data collected by the first evolved packet data gateway and the second evolved packet data gateway. Based on the policy issued by the centralized management node, the data is calculated and analyzed. According to where the PPS anomaly occurs, the fault information of the first device and the second device during the communication process is determined.

[0053] In this embodiment, when the first communication data and the fifth communication data meet the first preset condition, and the fourth communication data and the sixth communication data meet the second preset condition, it is determined that the fault information is a core network fault; when the third communication data and the seventh communication data meet the third preset condition, and the second communication data and the eighth communication data meet the fourth preset condition, it is determined that the fault information is a core network fault; when the first communication data, the fifth communication data, the fourth communication data, and the sixth communication data meet the fifth preset condition, it is determined that the fault information is a Wi-Fi network environment fault corresponding to the first device; when the third communication data, the seventh communication data, the second communication data, and the eighth communication data meet the sixth preset condition, it is determined that the fault information is a Wi-Fi network environment fault corresponding to the second device; when the first communication data meets the seventh preset condition, and the fifth communication data meets the eighth preset condition, it is determined that the fault information is a first evolved packet data gateway fault corresponding to the first device; when the third communication data meets the ninth preset condition, and the seventh communication data meets the tenth preset condition, it is determined that the fault information is a second evolved packet data gateway fault corresponding to the second device.

[0054] The first preset condition refers to that the PPS of the first communication data sent by the first device to the first evolved packet data gateway is greater than the uplink minimum PPS, and the PPS of the fifth communication data received by the core network from the first evolved packet data gateway is greater than the uplink minimum PPS;

[0055] The second preset condition means that the PPS of the fourth communication data fed back by the first device and received by the second evolved packet data gateway is less than the downlink minimum PPS, and the PPS of the sixth communication data generated by the fourth communication data after passing through the second evolved packet data gateway is less than the downlink minimum PPS;

[0056] The third preset condition means that the PPS of the third communication data sent by the second device to the second evolved packet data gateway is greater than the uplink minimum PPS, and the PPS of the seventh communication data received by the core network from the second evolved packet data gateway is greater than the uplink minimum PPS;

[0057] The fourth preset condition means that the PPS of the second communication data fed back by the second device received by the first evolved packet data gateway is less than the downlink minimum PPS, and the PPS of the eighth communication data generated by the second communication data after passing through the first evolved packet data gateway is less than the downlink minimum PPS;

[0058] The fifth preset condition means that the PPS of the first communication data sent by the first device to the first evolved packet data gateway is less than the uplink minimum PPS, the PPS of the fifth communication data received by the core network from the first evolved packet data gateway is less than the uplink minimum PPS, the PPS of the fourth communication data fed back by the first device received by the second evolved packet data gateway is less than the downlink minimum PPS, and the PPS of the sixth communication data generated by the fourth communication data after passing through the second evolved packet data gateway is less than the downlink minimum PPS;

[0059] The sixth preset condition means that the PPS of the third communication data sent by the second device to the second evolved packet data gateway is less than the uplink minimum PPS, the PPS of the seventh communication data received by the core network from the second evolved packet data gateway is less than the uplink minimum PPS, the PPS of the second communication data fed back by the second device received by the first evolved packet data gateway is less than the downlink minimum PPS, and the PPS of the eighth communication data generated by the second communication data after passing through the first evolved packet data gateway is less than the downlink minimum PPS;

[0060] The seventh preset condition refers to that the PPS of the first communication data sent by the first device to the first evolved packet data gateway is greater than the uplink minimum PPS;

[0061] The eighth preset condition refers to that the PPS of the fifth communication data received by the core network from the first evolved packet data gateway is less than the uplink minimum PPS;

[0062] The ninth preset condition means that the PPS of the third communication data sent by the second device to the second evolved packet data gateway is greater than the uplink minimum PPS;

[0063] The tenth preset condition refers to that the PPS of the seventh communication data received by the core network from the second evolved packet data gateway is less than the uplink minimum PPS.

[0064] Specifically, according to the correspondence between each communication data and the preset conditions, the fault information can be determined to be a core network fault, a Wi-Fi network environment fault corresponding to the first device, a Wi-Fi network environment fault corresponding to the second device, a first evolved packet data gateway fault corresponding to the first device, or a second evolved packet data gateway fault corresponding to the second device. And the data gateway edge computing node determines whether there is an abnormality in the user's VoWiFi call according to the policy issued by the centralized management node, and generates an abnormality record if there is an abnormality, and saves the abnormality record in the local database.

[0065] For example, Figure 8As shown, when it is determined that there is an abnormality in the user's VoWiFi call based on the correspondence between the communication data and the preset conditions, the abnormality record may include the user's IMSI, the time when the abnormality occurred, the direction, the PPS and the analysis result.

[0066] In this embodiment, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are different, the first evolved packet data gateway corresponding to the first device sends the collected first associated data to the central management node via the network node, so that the central management node analyzes and processes the received first associated data; and the second evolved packet data gateway corresponding to the second device sends the collected second associated data to the central management node via the network node, so that the central management node analyzes and processes the received second associated data.

[0067] Specifically, Fig. 9 As shown, the data gateway edge computing node corresponding to the first evolved packet data gateway is data gateway edge computing node A, and the data gateway edge computing node corresponding to the second evolved packet data gateway is data gateway edge computing node B. The data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are different. At this time, when it is detected that the first device and the second device are communicating, the first communication data transmitted by the first device is obtained based on the first evolved packet data gateway, and the second communication data fed back by the second device is received, and the third communication data generated by the second device is obtained based on the second evolved packet data gateway, and the fourth communication data fed back by the first device is received; the first communication data and the second communication data are used as the first associated data, and the third communication data and the fourth communication data are used as the second associated data. The first evolved packet data gateway corresponding to the first device sends the collected first associated data to the centralized management node via the network node, so that the centralized management node analyzes and processes the received first associated data; and the second evolved packet data gateway corresponding to the second device sends the collected second associated data to the centralized management node via the network node, so that the centralized management node analyzes and processes the received second associated data.

[0068] It should be noted that, based on the first evolved packet data gateway, the first communication data transmitted by the first device is obtained, and the fifth communication data corresponding to the first communication data is sent to the second evolved packet data gateway based on the core network, so that the second evolved packet data gateway receives the fourth communication data corresponding to the fifth communication data, and sends the sixth communication data corresponding to the fourth communication data to the second device; based on the second evolved packet data gateway, the third communication data generated by the second device is obtained, and the seventh communication data corresponding to the third communication data is sent to the first evolved packet data gateway based on the core network, so that the first evolved packet data gateway receives the second communication data corresponding to the seventh communication data, and sends the eighth communication data corresponding to the second communication data to the first device.

[0069] It should also be noted that, when the first communication data and the fifth communication data meet the first preset condition, and the fourth communication data and the sixth communication data meet the second preset condition, the fault information is determined to be a core network fault; when the third communication data and the seventh communication data meet the third preset condition, and the second communication data and the eighth communication data meet the fourth preset condition, the fault information is determined to be a core network fault; when the first communication data, the fifth communication data, the fourth communication data, and the sixth communication data meet the fifth preset condition, the fault information is determined to be a Wi-Fi network environment fault corresponding to the first device; when the third communication data, the seventh communication data, the second communication data, and the eighth communication data meet the sixth preset condition, the fault information is determined to be a Wi-Fi network environment fault corresponding to the second device; when the first communication data meets the seventh preset condition, and the fifth communication data meets the eighth preset condition, the fault information is determined to be a first evolved packet data gateway fault corresponding to the first device; when the third communication data meets the ninth preset condition, and the seventh communication data meets the tenth preset condition, the fault information is determined to be a second evolved packet data gateway fault corresponding to the second device.

[0070] In this embodiment, when a first analysis result corresponding to the first associated data and / or a second analysis result corresponding to the second associated data is received, the first analysis result or the second analysis result is sent to a corresponding data gateway edge computing node based on the network node, so as to forward the result based on the data gateway edge computing node.

[0071] The first analysis result refers to the analysis result calculated by the centralized management node and corresponding to the first associated data. The second analysis result refers to the analysis result calculated by the centralized management node and corresponding to the second associated data.

[0072] Specifically, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are different, when the centralized management node calculates the first analysis result corresponding to the first associated data and / or the second analysis result corresponding to the second associated data, the centralized management node sends the first analysis result or the second analysis result to the corresponding first data gateway edge computing node or the second data gateway edge computing node based on the network node, and finally forwards the analysis result based on the data gateway edge computing node.

[0073] The technical solution of the disclosed embodiment is that during the communication between the first device and the second device, the first associated data of the first device is collected based on the first evolved packet data gateway corresponding to the first device, and the second associated data of the second device is collected based on the second evolved packet data gateway corresponding to the second device; then, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first associated data and the second associated data are processed based on the data gateway edge computing node to determine the fault information of the first device and the second device during the communication process. This solves the problem that when determining the fault information of the device during the communication process in the prior art, the location of the problem during the call is manually checked and traced back, and the fault location cannot be determined in time and the operation and maintenance cost is high. The embodiment of the present invention uses the data gateway edge computing node to process the associated data of the device to determine the fault information of the device during the communication process, so as to achieve the effect of quickly determining the fault location and reducing the operation and maintenance cost.

[0074] Embodiment 2

[0075] Fig.10 1 is a schematic diagram of the structure of a fault determination device used in a communication process provided by an embodiment of the present disclosure. As shown in the figure, the device includes: a data acquisition module 210 and a fault information determination module 220.

[0076] The data collection module 210 is used to collect first associated data of the first device based on a first evolved packet data gateway corresponding to the first device, and to collect second associated data of the second device based on a second evolved packet data gateway corresponding to the second device during the communication between the first device and the second device; the fault information determination module 220 is used to process the first associated data and the second associated data based on the data gateway edge computing node when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, so as to determine fault information of the first device and the second device during the communication.

[0077] The technical solution of the disclosed embodiment is that during the communication between the first device and the second device, the first associated data of the first device is collected based on the first evolved packet data gateway corresponding to the first device, and the second associated data of the second device is collected based on the second evolved packet data gateway corresponding to the second device; then, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first associated data and the second associated data are processed based on the data gateway edge computing node to determine the fault information of the first device and the second device during the communication process. This solves the problem that when determining the fault information of the device during the communication process in the prior art, the location of the problem during the call is manually checked and traced back, and the fault location cannot be determined in time and the operation and maintenance cost is high. The embodiment of the present invention uses the data gateway edge computing node to process the associated data of the device to determine the fault information of the device during the communication process, so as to achieve the effect of quickly determining the fault location and reducing the operation and maintenance cost.

[0078] On the basis of the above technical solutions, the data acquisition module 210 further includes: a communication data acquisition submodule and an associated data determination submodule.

[0079] a communication data acquisition submodule, configured to, when the first device establishes communication with the first evolved packet data gateway and the second device establishes communication with the second evolved packet data gateway, acquire, based on the first evolved packet data gateway, first communication data transmitted by the first device and receive second communication data fed back by the second device when it is detected that the first device and the second device are communicating, and acquire, based on the second evolved packet data gateway, third communication data generated by the second device and receive fourth communication data fed back by the first device;

[0080] The associated data determination submodule is configured to use the first communication data and the second communication data as the first associated data, and use the third communication data and the fourth communication data as the second associated data.

[0081] On the basis of the above technical solutions, the communication data acquisition submodule further includes: a communication data transmission unit and a communication data sending unit.

[0082] a communication data transmission unit, configured to obtain, based on the first evolved packet data gateway, first communication data transmitted by the first device, and send, based on the core network, fifth communication data corresponding to the first communication data to the second evolved packet data gateway, so that the second evolved packet data gateway receives fourth communication data corresponding to the fifth communication data, and sends sixth communication data corresponding to the fourth communication data to the second device;

[0083] a communication data sending unit, configured to obtain the third communication data generated by the second device based on the second evolved packet data gateway, and send seventh communication data corresponding to the third communication data to the first evolved packet data gateway based on the core network, so that the first evolved packet data gateway receives the second communication data corresponding to the seventh communication data, and sends eighth communication data corresponding to the second communication data to the first device.

[0084] On the basis of the above technical solutions, it also includes: a centralized management node processing module, which is used to, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are different, send the collected first associated data to the centralized management node via the network node based on the first evolved packet data gateway corresponding to the first device, so that the centralized management node analyzes and processes the first associated data after receiving it; and send the collected second associated data to the centralized management node via the network node based on the second evolved packet data gateway corresponding to the second device, so that the centralized management node analyzes and processes the received second associated data.

[0085] On the basis of the above-mentioned technical solutions, it also includes: a result forwarding module, which is used to send the first analysis result corresponding to the first associated data and / or the second analysis result corresponding to the second associated data based on the network node to the corresponding data gateway edge computing node when receiving the first analysis result corresponding to the first associated data and / or the second analysis result corresponding to the second associated data, so as to forward the result based on the data gateway edge computing node.

[0086] On the basis of the above technical solutions, the method further includes: a fault determination module, configured to determine that the fault information is a core network fault when the first communication data and the fifth communication data meet a first preset condition, and the fourth communication data and the sixth communication data meet a second preset condition; determine that the fault information is a core network fault when the third communication data and the seventh communication data meet a third preset condition, and the second communication data and the eighth communication data meet a fourth preset condition; determine that the fault information is a Wi-Fi network environment fault corresponding to the first device when the first communication data, the fifth communication data, the fourth communication data, and the sixth communication data meet a fifth preset condition; determine that the fault information is a Wi-Fi network environment fault corresponding to the second device when the third communication data, the seventh communication data, the second communication data, and the eighth communication data meet a sixth preset condition; determine that the fault information is a Wi-Fi network environment fault corresponding to the second device when the first communication data meets a seventh preset condition, and the fifth communication data meets an eighth preset condition, determine that the fault information is a first evolved packet data gateway fault corresponding to the first device; and determine that the fault information is a second evolved packet data gateway fault corresponding to the second device when the third communication data meets a ninth preset condition, and the seventh communication data meets a tenth preset condition.

[0087] The fault determination device applied in the communication process provided by the embodiment of the present disclosure can execute the fault determination method applied in the communication process provided by any embodiment of the present disclosure, and has the corresponding functional modules and beneficial effects of the execution method.

[0088] It is worth noting that the various units and modules included in the above-mentioned device are only divided according to functional logic, but are not limited to the above-mentioned division, as long as the corresponding functions can be achieved; in addition, the specific names of the functional units are only for the convenience of distinguishing each other, and are not used to limit the protection scope of the embodiments of the present disclosure.

[0089] Embodiment 3

[0090] Fig.11 Schematic diagram of the structure of an electronic device provided by an embodiment of the present disclosure. Fig.11 , which shows an electronic device (eg, Fig.11 The terminal device in the embodiment of the present disclosure may include but is not limited to mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), vehicle-mounted terminals (such as vehicle-mounted navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Fig.11The electronic device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present disclosure.

[0091] like Fig.11 As shown, the electronic device 500 may include a processing device (e.g., a central processing unit, a graphics processing unit, etc.) 501, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 502 or a program loaded from a storage device 508 into a random access memory (RAM) 503. In the RAM 503, various programs and data required for the operation of the electronic device 500 are also stored. The processing device 501, the ROM 502, and the RAM 503 are connected to each other via a bus 504. An edit / output (I / O) interface 505 is also connected to the bus 504.

[0092] Typically, the following devices may be connected to the I / O interface 505: an input device 506 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 507 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 508 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 509. The communication device 509 may allow the electronic device 500 to communicate with other devices wirelessly or by wire to exchange data. Although Fig.11 The electronic device 500 is shown with various devices, but it should be understood that it is not required to implement or possess all the devices shown. More or fewer devices may be implemented or possessed instead.

[0093] In particular, according to an embodiment of the present disclosure, the process described above with reference to the flowchart can be implemented as a computer software program. For example, an embodiment of the present disclosure includes a computer program product, which includes a computer program carried on a non-transitory computer-readable medium, and the computer program contains program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from a network through a communication device 509, or installed from a storage device 508, or installed from a ROM 502. When the computer program is executed by the processing device 501, the above-mentioned functions defined in the method of the embodiment of the present disclosure are executed.

[0094] The names of the messages or information exchanged between multiple devices in the embodiments of the present disclosure are only used for illustrative purposes and are not used to limit the scope of these messages or information.

[0095] The electronic device provided in the embodiment of the present disclosure and the fault determination method applied in the communication process provided in the above embodiment belong to the same inventive concept. The technical details not fully described in this embodiment can be referred to the above embodiment, and this embodiment has the same beneficial effects as the above embodiment.

[0096] Embodiment 4

[0097] An embodiment of the present disclosure provides a computer storage medium on which a computer program is stored. When the program is executed by a processor, the fault determination method applied in a communication process provided by the above embodiment is implemented.

[0098] It should be noted that the computer-readable medium disclosed above may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that may be used by or in combination with an instruction execution system, device or device. In the present disclosure, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, in which a computer-readable program code is carried. This propagated data signal may take a variety of forms, including but not limited to an electromagnetic signal, an optical signal, or any suitable combination of the above. The computer readable signal medium may also be any computer readable medium other than a computer readable storage medium, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer readable medium may be transmitted using any suitable medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

[0099] In some embodiments, the server can communicate using any currently known or future developed network protocol such as HTTP (HyperText Transfer Protocol), and can be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), an internet (e.g., the Internet), and a peer-to-peer network (e.g., an ad hoc peer-to-peer network), as well as any currently known or future developed network.

[0100] The computer-readable medium may be included in the electronic device, or may exist independently without being incorporated into the electronic device.

[0101] The computer-readable medium carries one or more programs. When the one or more programs are executed by the electronic device, the electronic device:

[0102] During the communication between the first device and the second device, first associated data of the first device is collected based on a first evolved packet data gateway corresponding to the first device, and second associated data of the second device is collected based on a second evolved packet data gateway corresponding to the second device;

[0103] In a case where the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first association data and the second association data are processed based on the data gateway edge computing node to determine fault information of the first device and the second device during the communication process.

[0104] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages ​​or a combination thereof, including, but not limited to, object-oriented programming languages, such as Java, Smalltalk, C++, and conventional procedural programming languages, such as "C" or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, as a separate software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0105] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present disclosure. In this regard, each square box in the flow chart or block diagram can represent a module, a program segment or a part of a code, and the module, the program segment or a part of the code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some implementations as replacements, the functions marked in the square box can also occur in a sequence different from that marked in the accompanying drawings. For example, two square boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each square box in the block diagram and / or flow chart, and the combination of the square boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0106] The units involved in the embodiments described in the present disclosure may be implemented by software or hardware, wherein the name of a unit does not, in some cases, limit the unit itself.

[0107] The functions described above herein may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chips (SOCs), complex programmable logic devices (CPLDs), and the like.

[0108] In the context of the present disclosure, a machine-readable medium may be a tangible medium that may contain or store a program for use by or in conjunction with an instruction execution system, device, or equipment. A machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium may include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

[0109] The above description is only a preferred embodiment of the present disclosure and an explanation of the technical principles used. Those skilled in the art should understand that the scope of disclosure involved in the present disclosure is not limited to the technical solutions formed by a specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosed concept. For example, the above features are replaced with the technical features with similar functions disclosed in the present disclosure (but not limited to) by each other to form a technical solution.

[0110] In addition, although each operation is described in a specific order, this should not be understood as requiring these operations to be performed in the specific order shown or in a sequential order. Under certain circumstances, multitasking and parallel processing may be advantageous. Similarly, although some specific implementation details are included in the above discussion, these should not be interpreted as limiting the scope of the present disclosure. Some features described in the context of a separate embodiment can also be implemented in a single embodiment in combination. On the contrary, the various features described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable sub-combination mode.

[0111] Although the subject matter has been described in language specific to structural features and / or methodological logical actions, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or actions described above. On the contrary, the specific features and actions described above are merely example forms of implementing the claims.

Claims

1. A fault determination method applied in a communication process, characterized in that: The method comprises: During the communication between the first device and the second device, first associated data of the first device is collected based on a first evolved packet data gateway corresponding to the first device, and second associated data of the second device is collected based on a second evolved packet data gateway corresponding to the second device; In a case where the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, the first association data and the second association data are processed based on the data gateway edge computing node to determine fault information of the first device and the second device during the communication process.

2. The method according to claim 1, characterized in that The collecting, during the communication between the first device and the second device, first associated data of the first device based on a first evolved packet data gateway corresponding to the first device, and collecting second associated data of the second device based on a second evolved packet data gateway corresponding to the second device, includes: In a case where the first device establishes communication with the first evolved packet data gateway, and the second device establishes communication with the second evolved packet data gateway, when it is detected that the first device and the second device are communicating, based on the first evolved packet data gateway, obtaining first communication data transmitted by the first device and receiving second communication data fed back by the second device, and, based on the second evolved packet data gateway, obtaining third communication data generated by the second device and receiving fourth communication data fed back by the first device; The first communication data and the second communication data are used as the first associated data, and the third communication data and the fourth communication data are used as the second associated data.

3. The method according to claim 2, characterized in that The acquiring, based on the first evolved packet data gateway, first communication data transmitted by the first device and receiving second communication data fed back by the second device, and the acquiring, based on the second evolved packet data gateway, third communication data generated by the second device and receiving fourth communication data fed back by the first device, include: acquiring, based on the first evolved packet data gateway, first communication data transmitted by the first device, and sending, based on the core network, fifth communication data corresponding to the first communication data to the second evolved packet data gateway, so that the second evolved packet data gateway receives fourth communication data corresponding to the fifth communication data, and sends sixth communication data corresponding to the fourth communication data to the second device; The third communication data generated by the second device is obtained based on the second evolved packet data gateway, and seventh communication data corresponding to the third communication data is sent to the first evolved packet data gateway based on the core network, so that the first evolved packet data gateway receives the second communication data corresponding to the seventh communication data, and sends the eighth communication data corresponding to the second communication data to the first device.

4. The method according to claim 1, characterized in that The method further comprises: In the case where the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are different, the first evolved packet data gateway corresponding to the first device sends the collected first associated data to a central management node via a network node, so that the central management node analyzes and processes the first associated data after receiving the first associated data; and The second evolved packet data gateway corresponding to the second device sends the collected second associated data to the central management node via the network node, so that the central management node analyzes and processes the received second associated data.

5. The method according to claim 4, characterized in that The method further comprises: When a first analysis result corresponding to the first associated data and / or a second analysis result corresponding to the second associated data is received, the first analysis result or the second analysis result is sent to a corresponding data gateway edge computing node based on the network node, so as to forward the result based on the data gateway edge computing node.

6. The method according to claim 3, characterized in that Also includes: When the first communication data and the fifth communication data meet a first preset condition, and the fourth communication data and the sixth communication data meet a second preset condition, determining that the fault information is a core network fault; When the third communication data and the seventh communication data meet a third preset condition, and the second communication data and the eighth communication data meet a fourth preset condition, determining that the fault information is a core network fault; When the first communication data, the fifth communication data, the fourth communication data, and the sixth communication data meet a fifth preset condition, determining that the fault information is a Wi-Fi network environment fault corresponding to the first device; When the third communication data, the seventh communication data, the second communication data, and the eighth communication data meet a sixth preset condition, determining that the fault information is a Wi-Fi network environment fault corresponding to the second device; When the first communication data satisfies a seventh preset condition and the fifth communication data satisfies an eighth preset condition, determining that the fault information is a fault of a first evolved packet data gateway corresponding to the first device; When the third communication data satisfies a ninth preset condition and the seventh communication data satisfies a tenth preset condition, it is determined that the fault information is a fault of a second evolved packet data gateway corresponding to the second device.

7. A fault determination device used in a communication process, characterized in that: include: a data collection module, configured to collect first associated data of the first device based on a first evolved packet data gateway corresponding to the first device, and collect second associated data of the second device based on a second evolved packet data gateway corresponding to the second device, during the communication between the first device and the second device; a fault information determination module, configured to, when the data gateway edge computing nodes corresponding to the first evolved packet data gateway and the second evolved packet data gateway are the same, process the first associated data and the second associated data based on the data gateway edge computing node to determine fault information of the first device and the second device during communication.

8. An electronic device, characterized in that: The electronic device comprises: one or more processors; a storage device for storing one or more programs, When one or more programs are executed by one or more processors, the one or more processors implement the fault determination method according to any one of claims 1 to 6.

9. A storage medium containing computer executable instructions, characterized in that: The computer executable instructions are used to perform the fault determination method according to any one of claims 1 to 6 when executed by a computer processor.

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