Event processing result management method and device

Abstract

The embodiment of the invention provides an event processing result management method and device, and the method comprises the steps that an upper-level platform receives event processing results sent by all lower-level platforms, an event processing result set is obtained, and each event processing result comprises at least one event processing data; and the superior platform determines the accuracy of the event processing result of each subordinate platform according to the event processing data in the event processing result. Through the data management method and device, the problem of insufficient data management refinement caused by manual integration of management data in related technologies is solved, and the effect of improving the data management accuracy is achieved.

Description

Technical Field

[0001] The embodiments of the present invention relate to the computer field, and in particular, to a method and device for managing event processing results. Background Art

[0002] For enterprises, different clue information is received from various channels every day. As the clue information grows exponentially. The traditional way of registering through manual ledgers and then assigning and following up tasks through emails, phone calls, etc. makes it difficult to preserve a large amount of historical data for a long time by manual ledgers alone, and it consumes a lot of time and manpower. In addition, since various complex management data have not been effectively integrated, the further mining and analysis of data has been limited to a certain extent, and the degree of data empowerment management is insufficient.

[0003] There is currently no effective solution to the above problems. Summary of the invention

[0004] The embodiments of the present invention provide a method and device for managing event processing results, so as to at least solve the problem in the related art that manual integration of management data leads to insufficient refinement of data management.

[0005] According to one embodiment of the present invention, a method for managing event processing results is provided, comprising: an upper-level platform receives event processing results sent by each lower-level platform to obtain a set of event processing results, wherein the event processing result includes at least one event processing data; the upper-level platform determines the accuracy of the event processing results of each lower-level platform based on the event processing data in the event processing result.

[0006] In an exemplary embodiment, the upper-level platform determines the accuracy of the event processing results of each of the lower-level platforms based on the event processing data in the event processing results, including: when the first event processing result is the processing result of the first event by the first lower-level platform, the upper-level platform verifies the first event processing data in the first event processing result, wherein the first lower-level platform is any lower-level platform among the lower-level platforms, and the event processing result set includes the first event processing result; when the first event processing data is missing or erroneous, the upper-level platform determines that the first event processing result is not passed; the upper-level platform returns the first event processing result to the first lower-level platform for modification.

[0007] In an exemplary embodiment, the method also includes: the upper-level platform exports all or part of the event processing results in the event processing result set in response to an instruction to export all or part of the event processing results in the event processing result set; and the upper-level platform displays all or part of the exported event processing results.

[0008] In an exemplary embodiment, before the upper-level platform receives the event processing results sent by each lower-level platform and obtains a set of event processing results, the method also includes: the second lower-level platform obtains clue information of the second event, wherein the second lower-level platform is any lower-level platform among the lower-level platforms; the second lower-level platform determines the processing type of the second event based on the clue information, wherein the processing type includes: no processing required and processing required; in the case that the second event is an event that needs to be processed, the second lower-level platform determines the processing object of the second event; the second lower-level platform determines the processing type and the processing object of the second event as the second event processing result of the second lower-level platform.

[0009] In an exemplary embodiment, the second subordinate platform determines the processing type of the second event based on the clue information, including: the second subordinate platform verifies the clue information; when the clue information is complete and there is no error, the second subordinate platform matches the clue information with preset information to obtain a matching result; when the matching result meets preset conditions, the second subordinate platform determines the processing type of the second event as no processing is required, otherwise, the processing type of the second event is determined as an event that needs to be processed.

[0010] In an exemplary embodiment, the clue information includes: a process business table, an organization table, a clue entry table, a responsibility investigation table, a responsibility identification table, and a responsibility identification type table.

[0011] According to another embodiment of the present invention, there is provided a device for managing event processing results, including: a receiving module, used to receive event processing results sent by each lower-level platform to obtain a set of event processing results, wherein the event processing results include at least one event processing data; and a determining module, used to determine the accuracy of the event processing results of each of the lower-level platforms based on the event processing data in the event processing results.

[0012] According to yet another embodiment of the present invention, a computer-readable storage medium is provided, wherein a computer program is stored in the computer-readable storage medium, wherein the computer program implements the steps of any of the above methods when executed by a processor.

[0013] According to yet another embodiment of the present invention, there is provided an electronic device, including a memory and a processor, wherein the memory stores a computer program, and the processor is configured to run the computer program to execute the steps in any one of the above method embodiments.

[0014] According to yet another embodiment of the present invention, a computer program product is provided, comprising a computer program, wherein when the computer program is executed by a processor, the steps of any of the above methods are implemented.

[0015] Through the present invention, since the upper-level platform receives the event processing results sent by the lower-level platform and verifies the event processing results, if the verification fails, the event processing results are returned to the corresponding lower-level platform for modification, the upper-level platform achieves effective integration of data, which is beneficial to further mining and analysis of the data and enhancing the empowerment management of data. Therefore, it can solve the problem of insufficient refinement of data management caused by manual integration and management of data in related technologies, and achieve the effect of improving the accuracy of data management. BRIEF DESCRIPTION OF THE DRAWINGS

[0016] Figure 1 is a hardware structure block diagram of a mobile terminal according to a method for managing event processing results in an embodiment of the present invention;

[0017] Figure 2 is a flowchart of a method for managing event processing results according to an embodiment of the present invention;

[0018] Figure 3 is a flowchart of clue data management according to an embodiment of the present invention;

[0019] Figure 4 4 is a structural block diagram of an event processing result management device according to an embodiment of the present invention. DETAILED DESCRIPTION

[0020] Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings and in combination with the embodiments.

[0021] It should be noted that the terms "first", "second", etc. in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence.

[0022] The method embodiments provided in the embodiments of the present application can be executed in a mobile terminal, a computer terminal or a similar computing device. Taking running on a mobile terminal as an example, Figure 1 FIG. 1 is a hardware structure block diagram of a mobile terminal of a method for managing event processing results according to an embodiment of the present invention. Figure 1 As shown, the mobile terminal may include one or more ( Figure 1Only one is shown in the figure) a processor 102 (the processor 102 may include but is not limited to a processing device such as a microprocessor MCU or a programmable logic device FPGA) and a memory 104 for storing data, wherein the mobile terminal may also include a transmission device 106 and an input / output device 108 for communication functions. It can be understood by those skilled in the art that Figure 1 The structure shown is only for illustration and does not limit the structure of the mobile terminal. Figure 1 More or fewer components as shown, or with Figure 1 Different configurations are shown.

[0023] The memory 104 can be used to store computer programs, for example, software programs and modules of application software, such as the computer program corresponding to the event processing result management method in the embodiment of the present invention. The processor 102 executes various functional applications and data processing by running the computer program stored in the memory 104, that is, to implement the above method. The memory 104 may include a high-speed random access memory, and may also include a non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include a memory remotely arranged relative to the processor 102, and these remote memories can be connected to the mobile terminal via a network. Examples of the above-mentioned network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

[0024] The transmission device 106 is used to receive or send data via a network. The specific example of the above network may include a wireless network provided by a communication provider of the mobile terminal. In one example, the transmission device 106 includes a network adapter (Network Interface Controller, referred to as NIC), which can be connected to other network devices through a base station so as to communicate with the Internet. In one example, the transmission device 106 can be a radio frequency (RF) module, which is used to communicate with the Internet wirelessly.

[0025] In this embodiment, a method running on the above mobile terminal or network architecture is provided. Figure 2 is a flow chart of a method for managing event processing results according to an embodiment of the present invention. Figure 2 As shown, the process includes the following steps:

[0026] Step S202, the upper-level platform receives the event processing results sent by each lower-level platform, and obtains an event processing result set, wherein the event processing result includes at least one event processing data;

[0027] The above-mentioned superior platform can be a higher-level platform in the system or organization, and the above-mentioned subordinate platform can be a lower-level platform in the system or organization. Taking the banking system as an example, the above-mentioned superior platform can be a provincial branch, and the above-mentioned subordinate platform can be a municipal branch, or various bank outlets, etc.; the above-mentioned event processing result can be the processing status of a certain business or time, and the time processing result can include multiple event processing data, such as the clue information required to process the event, whether the event needs to be processed, and the processing object when the event needs to be processed, etc.; the superior platform receives the time processing results of each event from the subordinate platform, and obtains a set of time processing results, thereby realizing data integration.

[0028] Step S204: the upper-level platform determines the accuracy of the event processing results of each of the lower-level platforms according to the event processing data in the event processing results.

[0029] Specifically, when the first event processing result is the processing result of the first subordinate platform on the first event, the upper-level platform verifies the first event processing data in the first event processing result, wherein the first subordinate platform is any subordinate platform among the subordinate platforms, and the event processing result set includes the first event processing result; when the first event processing data is missing or erroneous, the upper-level platform determines that the first event processing result is not passed; the upper-level platform returns the first event processing result to the first subordinate platform for modification.

[0030] The above-mentioned first event processing result can be a processing result obtained after processing the first event, and the first event processing result is an event processing result in an event processing result set; the above-mentioned first platform can be a subordinate platform for processing the first event, and the first platform can be any subordinate platform among multiple subordinate platforms; the above-mentioned first event processing data can be data in the first event processing result; the upper-level platform verifies the first event processing result. If there is an error in the event processing data in the first event processing result, or the data is missing, for example, the first event processing result should include clue information for processing the first event, the first time to be processed, and the processing object of the first event, but in the actual first time processing result, the processing object of the first event does not exist, or the processing object of the first event is wrong, then it is determined that the first event processing result fails. At this time, the upper-level platform can directly modify the first event processing result, or return the first event processing result to the first platform for modification.

[0031] Optionally, the executor of the above steps may be a background processor, or other devices with similar processing capabilities, or a machine that integrates at least an image acquisition device and a data processing device, wherein the image acquisition device may include a graphics acquisition module such as a camera, and the data processing device may include a computer, a mobile phone or other terminal, but is not limited thereto.

[0032] Through the above steps, the upper-level platform receives the event processing results sent by the lower-level platform and verifies the event processing results. If the verification fails, the event processing results are returned to the corresponding lower-level platform for modification, which realizes the effective integration of data by the upper-level platform, is conducive to further mining and analysis of data, and enhances the empowerment management of data. It solves the problem of insufficient refinement of data management caused by manual integration and management of data in related technologies and improves the accuracy of data management.

[0033] As an optional implementation, the method also includes: the upper-level platform exports all or part of the event processing results in the event processing result set in response to an instruction to export all or part of the event processing results in the event processing result set; and the upper-level platform displays all or part of the exported event processing results.

[0034] The above-mentioned export instruction can be an instruction to export the stored event processing results. The user can select the event processing results to be exported according to the actual situation, wherein the exported event processing results can be part of the event processing results or all of the event processing results; after the event processing results are exported, the exported event processing results can be displayed on the superior platform, so as to monitor and evaluate the event processing results, which helps the superior managers understand the effect of event processing, adjust and optimize the processing strategy in time, and ensure that the event can be effectively processed and resolved. At the same time, the exported event processing results can also be used to generate reports and analyze statistics, provide decision-making basis and reference for superior managers, help them formulate more scientific and effective management strategies, and improve event processing efficiency and management level.

[0035] As an optional implementation, before the upper-level platform receives the event processing results sent by each lower-level platform and obtains a set of event processing results, the method also includes: the second lower-level platform obtains clue information of the second event, wherein the second lower-level platform is any lower-level platform among the lower-level platforms; the second lower-level platform determines the processing type of the second event based on the clue information, wherein the processing type includes: no processing required and processing required; in the case that the second event is an event that needs to be processed, the second lower-level platform determines the processing object of the second event; the second lower-level platform determines the processing type and the processing object of the second event as the second event processing result of the second lower-level platform.

[0036] The above-mentioned second subordinate platform can be any subordinate platform among multiple subordinate platforms; the above-mentioned second event can be any event; the above-mentioned clue information can be information used for event processing, such as process business table, organization table, clue entry table, responsibility accountability table, responsibility identification table, responsibility identification type table, etc. Through the clue information, the second event can be effectively monitored; the second subordinate platform obtains the clue information of the second event, and determines the processing type of the second event based on the clue information, that is, whether the second event needs to be processed. If the second event needs to be processed, determine the processing object of the second event. After the second event is processed, the clue data, processing type and processing object are determined as the event processing result of the second event, wherein the clue data, processing type and processing object can be associated and stored through the event number of the second event to establish a target mapping relationship.

[0037] As an optional implementation, the second subordinate platform determines the processing type of the second event based on the clue information, including: the second subordinate platform verifies the clue information; when the clue information is complete and there is no error, the second subordinate platform matches the clue information with the preset information to obtain a matching result; when the matching result meets the preset conditions, the second subordinate platform determines the processing type of the second event as no processing is required, otherwise, the processing type of the second event is determined as an event that needs to be processed.

[0038] The above-mentioned preset information can be pre-set information, and the processing type of the second event can be determined according to the preset information; the second subordinate platform verifies the clue information, and when it is determined that the clue information is complete and there are no errors, the clue information is matched with the preset information. If the matching result meets the preset conditions, it is determined that the second event does not need to be processed; if the matching result does not meet the preset conditions, it is determined that the second event needs to be processed; in addition, when verifying the clue information, if the clue information is missing or there are errors, the second platform needs to modify it.

[0039] As an optional implementation, the clue information includes: a process business table, an organization table, a clue entry table, a responsibility investigation table, a responsibility identification table, and a responsibility identification type table.

[0040] The above-mentioned process business table can be a table used to record the node information of the entire process, including node number, node name, node order and other information. The table can specifically include the following fields: business process number, transfer responsibility identification personnel number, that is, the number of the next link to which the clue transfer personnel needs to transfer the clue, the number of the transfer responsibility investigation personnel, the recovery status, the completion status, the creation time, the modification time, the current node number, which is used to record which link the current clue is in, the process sequence number, that is, the unique clue number (ID), whether it is transferred, and the number of the person in charge;

[0041] The above-mentioned organization table can be used to find the personnel composition structure information. The organization table can specifically include the following fields: employee number, used to record employee number, user name, user type code, user status code, organization (i.e., subordinate platform) number, employee identification login name, employee position lock status code, organization (i.e., subordinate platform), organization name, secondary organization number, secondary organization name, tertiary organization number, tertiary organization name, sorting, used to distinguish between provincial bank employees and secondary bank employees;

[0042] The above-mentioned clue entry table can be used to record clue content, including problem number, problem clue source, problem description, problem type, whether it involves preset content, regulatory agency type, etc., and can specifically include the following fields: problem number, problem clue source, problem description, problem type, whether it involves preset problems, regulatory agency type, whether it involves regulatory penalty amount, risk event report (or reported) time, involved business line, clue transfer agency name, clue transfer date, whether it is transferred to other departments for processing, clue transfer date, handling agency name, transfer recipient, regulatory penalty, clue receiving agency name, problem department / secondary bank name, problem responsible agency name, process serial number, clue processing status, whether the verification result is true, verification result feedback time, current processor, current processing link, whether it is merged into other clues for combined processing, and merged event number;

[0043] The above-mentioned accountability table is mainly used to record accountability information, including performance to be deducted, date of acceptance of the matter, reduction in job grade, whether it is a large or medium-sized project, applicable processing system, applicable processing clauses, violation processing method, processing results, points, agency disposal results and other accountability information, which may include the following fields: performance to be deducted, date of acceptance of the matter, reduction in job grade, whether it is a large or medium-sized project, applicable processing system, applicable processing clauses, processing method, processing results, points, agency disposal results, whether to review, review conclusion, effective time of the processing decision, processing decision document number, processing period, processing decision expiration date, whether to publicize, process serial number, project name; label (i.e. unique ID), accountability ID (label);

[0044] The above-mentioned responsibility identification table and the above-mentioned responsibility identification type table include information such as on-the-job status, time of leaving / retiring / expelling, institution during the responsibility period, level of institution during the responsibility period, position and title during the responsibility period, date of clue verification report, rank during the responsibility period, institution during the accountability period, level of institution during the accountability period, position and title during the accountability period, and whether a responsibility identification meeting has been requested;

[0045] As an optional implementation method, an authority list may also be set up to manage managers of the upper-level platform and the lower-level platform and the authority of each manager.

[0046] As an optional implementation, Figure 3 is a flowchart of clue data management according to an embodiment of the present invention. Figure 3 As shown, the specific process is as follows:

[0047] Step S310, registering clue information, which may specifically include:

[0048] S311, new clue (i.e. clue information) registration information: clue registration information and personnel basic information can be entered;

[0049] S312, query clue registration information: you can see the clues entered and the clues registered by others;

[0050] S313, modify clue registration information: select the clue information to be modified, enter the modification, and submit to complete the modification;

[0051] S314, check the clue registration information: you can see the detailed information of the clue;

[0052] S315, transfer clue information: the prerequisite for transfer is that the status of the clue is under verification / identification. Click Transfer Responsibility Identification, fill in the employee number to be transferred, click Submit, and complete the transfer (batch transfer is possible);

[0053] S316, Reclaim clue information: If the clue is in the responsibility identification stage, it can be reclaimed;

[0054] S317, information on the completion of clues: if the completion conditions are met, the clues can be completed;

[0055] S318, import lead information: Leads can be imported in batches according to the specified template.

[0056] Step S320, determining the processing type, which may specifically include:

[0057] S321, new responsibility identification information (i.e., processing type);

[0058] S322, query responsibility identification information: you can see the clues you have entered and the clues information transferred by others;

[0059] S323, maintenance responsibility identification information;

[0060] S324, view responsibility identification information: you can see the clue information and responsibility identification information;

[0061] S325, transfer responsibility determination information: The prerequisite for transfer is that the status of the clue is under review / pursuance. Click Transfer Responsibility Determination, fill in the employee number to be transferred, click Submit, and complete the transfer.

[0062] S326, Retrieve responsibility identification information: If the clue is in the stage of accountability (i.e., the stage of determining the subject to be dealt with), it can be retracted;

[0063] S327, completion responsibility determination information: If the completion conditions are met, the completion can be carried out.

[0064] Step S330, determining a processing object, which may specifically include:

[0065] S331, determine the accountability information (i.e., the processing object): select the clue to be maintained, click on accountability information maintenance, and maintain the accountability information;

[0066] S332, completion of responsibility identification information: Select the clues that need to be completed, and if the completion conditions are met, you can complete it.

[0067] Step S340: Administrator user maintenance, which may specifically include:

[0068] S341, displaying administrator user information;

[0069] S342, add administrator user information;

[0070] S343, modify the administrator user information;

[0071] S344, delete the administrator user information.

[0072] Among them, if the system administrator can view all clues within the jurisdiction, for example, if it is an authority list user, the upper-level platform personnel can see all clues, and the lower-level platform personnel can see the clues of the organization. If it is not an authority list user, you can see the clues you have entered; if it is a super administrator, you can recover the clues to the clue registration link and transfer it to the clue registration link.

[0073] Step S350, maintaining the permission list, which may specifically include:

[0074] S351, displaying the user information of the permission list;

[0075] S352, entering the user information of the permission list;

[0076] S353, modify the user information of the permission list;

[0077] S354, delete the user information in the permission list.

[0078] Through the description of the above implementation methods, those skilled in the art can clearly understand that the method according to the above embodiment can be implemented by means of software plus a necessary general hardware platform, and of course can also be implemented by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present invention, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, a magnetic disk, or an optical disk), and includes a number of instructions for enabling a terminal device (which can be a mobile phone, a computer, a server, or a network device, etc.) to execute the methods described in each embodiment of the present invention.

[0079] In the present embodiment, a management device for event processing results is also provided, which is used to implement the above-mentioned embodiments and preferred implementation modes, and the descriptions that have been made will not be repeated. As used below, the term "module" can implement a combination of software and / or hardware of a predetermined function. Although the devices described in the following embodiments are preferably implemented in software, the implementation of hardware, or a combination of software and hardware, is also possible and conceivable.

[0080] Figure 4 is a structural block diagram of a device for managing event processing results according to an embodiment of the present invention, such as Figure 4 As shown, the device is applied to the above-mentioned upper-level platform, including: a receiving module 402, used to receive event processing results sent by each lower-level platform to obtain a set of event processing results, wherein the event processing results include at least one event processing data; a determination module 404, used to determine the accuracy of the event processing results of each of the lower-level platforms based on the event processing data in the event processing results.

[0081] In an exemplary embodiment, the device is also used to verify the first event processing data in the first event processing result when the first event processing result is the processing result of the first event by the first subordinate platform, wherein the first subordinate platform is any subordinate platform among the subordinate platforms, and the event processing result set includes the first event processing result; when the first event processing data is missing or there is an error, it is determined that the first event processing result has failed; and the first event processing result is returned to the first subordinate platform for modification.

[0082] In an exemplary embodiment, the device is also used to export all or part of the event processing results in the event processing result set in response to an instruction to export all or part of the event processing results in the event processing result set; and display all or part of the exported event processing results.

[0083] In an exemplary embodiment, before the upper-level platform receives the event processing results sent by each lower-level platform and obtains a set of event processing results, the second lower-level platform obtains clue information of the second event, wherein the second lower-level platform is any lower-level platform among the lower-level platforms; determines the processing type of the second event according to the clue information, wherein the processing type includes: no processing required and processing required; in the case that the second event is an event that requires processing, determines the processing object of the second event; determines the processing type and the processing object of the second event as the second event processing result of the second lower-level platform.

[0084] In an exemplary embodiment, the second subordinate platform is also used to verify the clue information; when the clue information is complete and does not contain errors, the clue information is matched with the preset information to obtain a matching result; when the matching result meets the preset conditions, the processing type of the second event is determined as no processing is required, otherwise, the processing type of the second event is determined as an event that needs to be processed.

[0085] In an exemplary embodiment, the clue information includes: a process business table, an organization table, a clue entry table, a responsibility investigation table, a responsibility identification table, and a responsibility identification type table.

[0086] It should be noted that the above modules can be implemented by software or hardware. For the latter, it can be implemented in the following ways, but not limited to: the above modules are all located in the same processor; or the above modules are located in different processors in any combination.

[0087] An embodiment of the present invention further provides a computer-readable storage medium, in which a computer program is stored. When the computer program is executed by a processor, the steps of any of the above methods are implemented.

[0088] In an exemplary embodiment, the computer-readable storage medium may include, but is not limited to, various media that can store computer programs, such as a USB flash drive, a read-only memory (ROM), a random access memory (RAM), a mobile hard disk, a magnetic disk or an optical disk.

[0089] An embodiment of the present invention further provides an electronic device, including a memory and a processor, wherein a computer program is stored in the memory, and the processor is configured to run the computer program to execute the steps in any one of the above method embodiments.

[0090] In an exemplary embodiment, the electronic device may further include a transmission device and an input / output device, wherein the transmission device is connected to the processor, and the input / output device is connected to the processor.

[0091] An embodiment of the present invention further provides a computer program product, including a computer program, which implements the steps of the method described in each embodiment of the present application when executed by a processor.

[0092] For specific examples in this embodiment, reference may be made to the examples described in the above embodiments and exemplary implementation modes, and this embodiment will not be described in detail herein.

[0093] Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general computing device, they can be concentrated on a single computing device, or distributed on a network composed of multiple computing devices, they can be implemented by a program code executable by a computing device, so that they can be stored in a storage device and executed by the computing device, and in some cases, the steps shown or described can be executed in a different order than here, or they can be made into individual integrated circuit modules, or multiple modules or steps therein can be made into a single integrated circuit module for implementation. Thus, the present invention is not limited to any specific combination of hardware and software.

[0094] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for managing event processing results, characterized in that: include: The upper-level platform receives the event processing results sent by each lower-level platform, and obtains an event processing result set, wherein the event processing result includes at least one event processing data; The upper-level platform determines the accuracy of the event processing results of each of the lower-level platforms according to the event processing data in the event processing results.

2. The method according to claim 1, characterized in that The upper-level platform determines the accuracy of the event processing results of each of the lower-level platforms according to the event processing data in the event processing results, including: In the case where the first event processing result is a processing result of the first event by the first subordinate platform, the upper-level platform verifies the first event processing data in the first event processing result, wherein the first subordinate platform is any one of the subordinate platforms, and the event processing result set includes the first event processing result; In the case where the first event processing data is missing or has an error, the upper-level platform determines that the first event processing result fails; The upper-level platform returns the first event processing result to the first lower-level platform for modification.

3. The method according to claim 1, characterized in that The method further comprises: The upper-level platform exports all or part of the event processing results in the event processing result set in response to an instruction to export all or part of the event processing results in the event processing result set; The upper-level platform displays all or part of the exported event processing results.

4. The method according to claim 1, characterized in that Before the upper-level platform receives the event processing results sent by each lower-level platform and obtains the event processing result set, the method further includes: The second subordinate platform obtains clue information of the second event, wherein the second subordinate platform is any subordinate platform among the subordinate platforms; The second subordinate platform determines the processing type of the second event according to the clue information, wherein the processing type includes: no processing required and processing required; In the case where the second event is an event that needs to be processed, the second subordinate platform determines a processing object of the second event; The second lower-level platform determines the processing type and the processing object of the second event as the second event processing result of the second lower-level platform.

5. The method according to claim 4, characterized in that The second subordinate platform determines the processing type of the second event according to the clue information, including: The second subordinate platform verifies the clue information; When the clue information is complete and does not contain any error, the second subordinate platform matches the clue information with the preset information to obtain a matching result; When the matching result meets a preset condition, the second subordinate platform determines the processing type of the second event as not requiring processing; otherwise, the processing type of the second event is determined as an event requiring processing.

6. The method according to claim 5, characterized in that The clue information includes: process business table, organization table, clue entry table, responsibility investigation table, responsibility identification table, and responsibility identification type table.

7. A device for managing event processing results, characterized in that: Applied to the upper-level platform, including: A receiving module, used to receive the event processing results sent by each lower-level platform, and obtain an event processing result set, wherein the event processing result includes at least one event processing data; A determination module is used to determine the accuracy of the event processing results of each of the subordinate platforms according to the event processing data in the event processing results.

8. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, wherein the computer program implements the steps of the method described in any one of claims 1 to 6 when executed by a processor.

9. An electronic device comprising a memory and a processor, characterized in that: A computer program is stored in the memory, and the processor is configured to run the computer program to perform the method according to any one of claims 1 to 6.

10. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the steps of the method described in any one of claims 1 to 6 are implemented.

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