Main and auxiliary card ordering method and device, electronic equipment and storage medium

Abstract

The invention provides a main and auxiliary card ordering method and device, electronic equipment and a storage medium. The method comprises the following steps: receiving service request information, wherein the service request information is request information that a user applies for an auxiliary card; according to the service request information, mark information in main card information of the user is obtained, and the mark information comprises product information and regional information; according to the regional information, the product information and the user intention information, determining a first target product corresponding to the regional information and the user intention information from a data storage model, and determining a second target product corresponding to the product information from the data storage model, the user intention information is intention address information of a user applying for a secondary card in the service request information, and the data storage model stores a matching rule of a product applying for the secondary card; and determining the auxiliary card product according to the first target product and the second target product. According to the method provided by the invention, the business processing flow is simplified, the personalized main and auxiliary card ordering requirement of the user is met, and the user satisfaction is improved.

Description

Technical Field

[0001] The present application relates to the field of computer technology, and in particular to a method, device, electronic device and storage medium for ordering primary and secondary cards. Background Art

[0002] In recent years, the number of mobile network users has continued to grow, and the number of users has exceeded the total population of my country. This is a huge challenge for operators to maintain the growth of new users. Therefore, operators have shifted their development goals from single mobile network users to group users, thereby improving user stickiness and ARPU (Average Revenue Per User). The primary and secondary card groups are an important means for operators to develop users.

[0003] The existing primary and secondary card ordering process usually receives the business request and the primary card number, processes the business request and displays the full number, and then performs manual business judgment to find qualified secondary card products. If the user selects a suitable product from the secondary card products, the corresponding secondary card is submitted for business processing. If the user is not satisfied with the secondary card product, the business request needs to be reprocessed, and qualified secondary card products need to be manually screened again until the business is completed.

[0004] The ordering process of the above method is complicated, and there is a problem of poor business processing effect during the ordering process of the primary and secondary cards. Summary of the invention

[0005] The present application provides a method, device, electronic device and storage medium for ordering primary and secondary cards, which are used to solve the problem that the existing method for ordering primary and secondary cards has a complicated process and is difficult to meet the personalized needs of users.

[0006] In a first aspect, the present application provides a method for ordering a primary and secondary card, comprising:

[0007] Receive business request information, which is the request information for the user to apply for a secondary card;

[0008] According to the service request information, obtain the logo information in the user's primary card information, the logo information includes product information and region information;

[0009] According to the region information, product information and user intention information, determine the first target product corresponding to the region information and the user intention information from the data storage model, and determine the second target product corresponding to the product information from the data storage model, the user intention information is the intended address information of the user applying for a secondary card in the business request information, and the data storage model stores the matching rules for applying for secondary card products;

[0010] Determine the secondary card product based on the first target product and the second target product.

[0011] In the embodiment of the present application, obtaining the flag information in the primary card information of the user according to the service request information includes:

[0012] Obtain user information based on business request information;

[0013] According to the user information, the user's main card information and the identification information of the user's main card information are determined from the secondary card ordering system.

[0014] In the embodiment of the present application, after obtaining user information according to the service request information, the method further includes:

[0015] If the user's primary card information is not found in the secondary card ordering system, a prompt message to apply for an initial primary card will be sent to the user.

[0016] In the embodiment of the present application, if the user's primary card information is not found in the secondary card ordering system, after sending a prompt message to the user to apply for an initial primary card, the method further includes:

[0017] Receive primary card application information, which is the request information of the user to apply for an initial primary card;

[0018] Complete the initial main card application process based on the main card application information;

[0019] The information of the initial primary card is stored in the secondary card ordering system to execute the step of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system according to the user information.

[0020] In an embodiment of the present application, according to the region information, the product information and the user intention information, determining from the data storage model a first target product corresponding to the region information and the user intention information, and determining from the data storage model a second target product corresponding to the product information, includes:

[0021] Comparing the first address in the region information with the second address in the user intention information;

[0022] If the first address and the second address are in the same region, determining the mark state corresponding to the first address, the mark state indicates whether there is a corresponding regional storage model for the first address, and the regional storage model is used to store the matching rules for applying for the secondary card product at the location of the first address;

[0023] If the first address has a mark, the regional storage model is determined to be a data storage model, and the data storage model is used to determine the first target product and the second target product;

[0024] If there is no mark at the first address, the basic storage model is determined to be a data storage model, wherein the basic storage model is used to store matching rules for applying for secondary card products that are common to all regions, and the basic storage model is different from the regional storage model;

[0025] Obtaining a first target product according to the data storage model and the regional information;

[0026] A second target product is obtained according to the data storage model and the product information.

[0027] In the embodiment of the present application, after comparing the first address in the region information and the second address in the user intention information, the method further includes:

[0028] If the first address and the second address are not in the same region, determining the basic storage model to be a data storage model;

[0029] Determine a first target product corresponding to the region information and the user intention information from the data storage model;

[0030] A second target product is obtained according to the data storage model and the product information.

[0031] In the embodiment of the present application, after determining the secondary card product according to the first target product and the second target product, the method further includes:

[0032] According to the secondary card product and regional information, the application quantity of the secondary card product is determined from the relationship between the secondary card product and the application quantity pre-stored in the data storage model. The application quantity of the secondary card product is used by the user to select the number of secondary cards to apply for.

[0033] In the embodiment of the present application, after determining the secondary card product according to the first target product and the second target product, the method further includes:

[0034] Determine the secondary card library, which includes combination products, including family cards, parent-child cards, and eSIM cards;

[0035] In response to a user's selection of a combination product, determining a target combination product;

[0036] Determine the target product based on the target combination product and supplementary card products;

[0037] Carry out the business processing of secondary cards according to the target products.

[0038] In a second aspect, the present application provides a primary and secondary card ordering device, comprising:

[0039] A receiving module, used to receive a service request message, where the service request message is a request message from a user to apply for a secondary card;

[0040] The acquisition module is used to obtain the logo information in the user's primary card information according to the service request information, and the logo information includes product information and region information;

[0041] A first determination module is used to determine, from a data storage model, a first target product corresponding to the region information and the user intention information, and to determine, from a data storage model, a second target product corresponding to the product information, according to the region information, the product information and the user intention information, wherein the user intention information is the intended address information of the user applying for a secondary card in the business request information, and the data storage model stores a matching rule for applying for a secondary card product;

[0042] The second determining module is used to determine the secondary card product according to the first target product and the second target product.

[0043] In a third aspect, the present application provides an electronic device, comprising: a processor, and a memory communicatively connected to the processor;

[0044] Memory stores computer-executable instructions;

[0045] The processor executes the computer-executable instructions stored in the memory to implement the method for ordering primary and secondary cards in the embodiment of the present application.

[0046] In a fourth aspect, a computer-readable storage medium stores computer execution instructions, which, when executed by a processor, are used to implement the method for ordering primary and secondary cards of an embodiment of the present application.

[0047] The present application provides a method, device, electronic device and storage medium for ordering primary and secondary cards. The method comprises: receiving service request information, which is the request information for a user to apply for a secondary card; obtaining the mark information in the user's primary card information according to the service request information, which includes product information and regional information; determining the first target product corresponding to the regional information and the user's intention information from the data storage model according to the regional information, the product information and the user's intention information, and determining the second target product corresponding to the product information from the data storage model, wherein the user's intention information is the intended address information for the user to apply for a secondary card in the service request information, and the data storage model stores the matching rules for applying for secondary card products; determining the secondary card product according to the first target product and the second target product. By using the secondary card product matching rules stored in the data storage model, the secondary card products that meet the user's requirements can be screened out, thereby replacing the step of manually judging the secondary card products that meet the requirements, and speeding up the process of business processing. At the same time, the corresponding primary and secondary card ordering services can be generated through the service request information submitted by the user and the diversified packages and services in the product matching rules, which can meet the needs of different users for primary and secondary card ordering, improve user satisfaction, and achieve the effect of personalized recommendation ordering services. BRIEF DESCRIPTION OF THE DRAWINGS

[0048] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0049] Figure 1 A flowchart of a method for ordering primary and secondary cards provided in an embodiment of the present application;

[0050] Figure 2 A flowchart of another method for ordering primary and secondary cards provided in an embodiment of the present application;

[0051] Figure 3 A schematic diagram of a specific process of another method for ordering primary and secondary cards provided in an embodiment of the present application;

[0052] Figure 4 A schematic diagram of the structure of a primary and secondary card ordering device provided in an embodiment of the present application;

[0053] Figure 5 A schematic diagram of the structure of an electronic device provided in an embodiment of the present application.

[0054] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0055] Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, the same numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with the present application. Instead, they are merely examples of devices and methods consistent with some aspects of the present application as detailed in the appended claims.

[0056] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties, and the collection, use and processing of relevant data must comply with relevant laws, regulations and standards, and provide corresponding operation entrances for users to choose to authorize or refuse.

[0057] In the prior art, when recommending products for primary and secondary card subscriptions, the recommendation is generally made through manual service. For example, the user submits a service request to the business hall, and the customer service searches for the full range of products corresponding to the user's primary card product based on the user information, and then determines the secondary card product that meets the user's requirements from the full range of products and recommends it to the user for selection. However, such a recommendation method is relatively cumbersome. If the user is not satisfied with the recommended secondary card product, the customer service needs to search for recommendations again based on the user's service request, which not only takes up the user's time, but also increases the customer service cost, resulting in a decrease in user satisfaction. At the same time, the recommended primary and secondary card subscription products usually bind the primary and secondary cards to the same package, and the user cannot choose different packages for the primary and secondary cards according to different usage needs. This limitation will cause the package selected by the user in some cases to fail to meet specific communication needs.

[0058] In order to solve the above problems, a data storage model can be set in the secondary card ordering system, and the data storage model can be used to replace customer service to realize business judgment, wherein the storage model stores various matching rules for applying for secondary card products, and the storage model includes a basic storage model provided by the operator for all regions and a regional storage model containing regional tags. The type of the data storage model can be determined according to the regional information of the main card and the user's intention information. Specifically, after receiving the business request information, the flag information in the user's main card information is obtained according to the business request information, and the flag information includes product information and regional information; the flag information and the user's intention information in the business request information are matched with the parameter rules in the data storage model, so as to determine the first target product corresponding to the regional information and the user's intention information, and determine the second target product corresponding to the product information; according to the first target product and the second target product, the secondary card product is determined. This method uses the data storage model to make the business judgment process more concise, reduce customer service costs, and improve the efficiency of business processing. At the same time, the various matching rules in the data storage model can realize the user's personalized ordering needs and improve user satisfaction and loyalty.

[0059] The technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0060] The embodiment of the present application provides a method, device, electronic device and storage medium for ordering primary and secondary cards, which are applied to a secondary card ordering system. The secondary card ordering system here includes a user ordering interface and a personalized ordering management module. The user ordering interface is used to receive the user's business request information, and the personalized ordering management module is used to process the business request, make business judgments and store information related to the user's business. This embodiment does not impose any special restrictions on the setting type of the secondary card ordering system. As long as it can receive the business request information, according to the business request information, obtain the mark information in the user's primary card information, the mark information includes product information and regional information; according to the regional information, product information and user intention information, determine the first target product corresponding to the regional information and the user intention information from the data storage model, and determine the second target product corresponding to the product information from the data storage model, the user intention information is the intended address information of the user applying for the secondary card in the business request information, and the data storage model stores the matching rules for applying for the secondary card product; according to the first target product and the second target product, determine the secondary card product.

[0061] This embodiment provides a method for ordering primary and secondary cards. The execution subject of the method for ordering primary and secondary cards may be a server in a secondary card ordering system, such as Figure 1 As shown, the method for ordering primary and secondary cards includes the following steps:

[0062] S101. Receive service request information, where the service request information is request information for a user to apply for a secondary card.

[0063] Among them, business request information can refer to the application information submitted by the user at the offline business hall; it can also be the information promoted through mobile phone advertising, using APP (Application) and other application software to collect intention information sheets, and then entering the operation platform for business processing; it can also be the ordering information obtained by expanding customers through multiple channels, for example, expanding corporate customers and handling secondary card business for corporate employees.

[0064] The business request information may include the user's main card information, user intention information and user personal information for the user applying for a secondary card. Among them, the user's main card information may be the identity information, product information and address information of the province where the main card is located of the user's historical main card. The user's intention information may be the user's intended package, functions and services for the secondary card application, and customized information related to the secondary card address. The user's personal information may be the user name and user identity proof-related information required for the user to apply for primary and secondary card services.

[0065] S102. According to the service request information, obtain the identification information in the user's primary card information, where the identification information includes product information and region information.

[0066] Among them, the product information can be the package, function and service information corresponding to the main card, and the regional information can be the address information corresponding to the main card's place of residence.

[0067] In the embodiment of the present application, the method for obtaining the flag information in the primary card information of the user according to the service request information may include:

[0068] Obtain user information based on business request information;

[0069] According to the user information, the user's main card information and the identification information of the user's main card information are determined from the secondary card ordering system.

[0070] In the embodiment of the present application, after obtaining user information according to the service request information, the primary and secondary card subscription method may further include:

[0071] If the user's primary card information is not found in the secondary card ordering system, a prompt message to apply for an initial primary card will be sent to the user.

[0072] Among them, the prompt information can be the information on the main card product recommended by the secondary card ordering system based on the user's personal information, or it can be the recommended main card product information that meets the conditions obtained by the secondary card ordering system by analyzing the historical ordering record information of other communication card products different from the main and secondary card products in the user information.

[0073] In the embodiment of the present application, if the user's primary card information is not found in the secondary card subscription system, after sending a prompt message to the user to apply for an initial primary card, the primary and secondary card subscription method may further include:

[0074] Receive primary card application information, which is the request information of the user to apply for an initial primary card;

[0075] Complete the initial main card application process based on the main card application information;

[0076] The information of the initial primary card is stored in the secondary card ordering system to execute the step of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system according to the user information.

[0077] Among them, the main card application information can be the main card product intention information, user name and user identity certification related information submitted by the user according to the prompt information.

[0078] The initial primary card can be the primary card that the user applies for for the first time and is allowed to apply for the corresponding secondary card.

[0079] S103. According to the regional information, product information and user intention information, determine from the data storage model the first target product corresponding to the regional information and the user intention information, and determine from the data storage model the second target product corresponding to the product information. The user intention information is the intended address information of the user applying for a secondary card in the business request information, and the data storage model stores matching rules for applying for secondary card products.

[0080] Among them, the storage model can be a model that stores various matching rules for applying for secondary card products, and the data storage model can be different types of storage models. For example, the data storage model can be a basic storage model that is common to all regions provided by the operator, or it can be a regional storage model with regional tags.

[0081] The first target product can be all products related to the main card's regional information and user intention information in the data storage model. The second target product can be all secondary card products that are allowed to be applied for by the current main card product in the data storage model. For example, the regional information parameter corresponding to the main card is D, the product information parameter is C, and the user intention information parameter is Y. Then, a matching rule DY-first target product is pre-set in the data storage model. The first target product can be generated by inputting parameters D and Y into the data storage model. A matching rule C-second target product is also pre-set in the data storage model. The second target product can be generated by inputting parameter C into the data storage model.

[0082] Among them, in the embodiment of the present application, according to the region information, the product information and the user intention information, the method of determining the first target product corresponding to the region information and the user intention information from the data storage model and determining the second target product corresponding to the product information from the data storage model may include:

[0083] Comparing the first address in the region information with the second address in the user intention information;

[0084] If the first address and the second address are in the same region, determining the mark state corresponding to the first address, the mark state indicates whether there is a corresponding regional storage model for the first address, and the regional storage model is used to store the matching rules for applying for the secondary card product at the location of the first address;

[0085] If the first address has a mark, the regional storage model is determined to be a data storage model, and the data storage model is used to determine the first target product and the second target product;

[0086] If there is no mark at the first address, the basic storage model is determined to be a data storage model, wherein the basic storage model is used to store matching rules for applying for secondary card products that are common to all regions, and the basic storage model is different from the regional storage model;

[0087] Obtaining a first target product according to the data storage model and the regional information;

[0088] A second target product is obtained according to the data storage model and the product information.

[0089] Among them, the first address can be the address of the main card's location corresponding to the application for the secondary card submitted by the user, and the second address can be the address of the location of the application for the secondary card submitted by the user. The second address can be an address different from the first address. The location refers to the geographical location when the operator registers the communication card. The operator has a fixed regional distribution to manage the service status of these communication cards, and this area is the location.

[0090] The regional storage model can be a storage model pre-set by the operator of the place of origin. When the operator of the place of origin sets the regional storage model, the secondary card subscription system will mark the place of origin when storing the regional storage model. The marked place of origin will give priority to the regional storage model when calling the storage model.

[0091] The basic storage model may be a common storage model provided by the operator headquarters to all locations, wherein the basic storage model may be called at any location without geographical restrictions.

[0092] For example, the secondary card ordering system stores basic storage model 1, priority mark of Province A, no mark of Province B, and regional storage model 2 of Province A. The main card information submitted by the current user shows that the place of origin is Province A. If the user's intention information shows that he wants to apply for a secondary card with the place of origin in Province A, the marking status of Province A is first queried from the secondary card ordering system. If it is found that there is a mark in Province A, then the regional storage model 2 is determined to be the data storage model for judging the first target product and the second target product; the main card information submitted by the current user shows that the place of origin is Province B. If the user's intention information shows that he wants to apply for a secondary card with the place of origin in Province B, then the marking status of Province B is first queried from the secondary card ordering system. If it is found that there is no mark in Province B, then the basic storage model 1 is determined to be the data storage model for judging the first target product and the second target product.

[0093] In the embodiment of the present application, after comparing the first address in the regional information and the second address in the user intention information, the primary and secondary card ordering method may further include:

[0094] If the first address and the second address are not in the same region, determining the basic storage model to be a data storage model;

[0095] Determine a first target product corresponding to the region information and the user intention information from the data storage model;

[0096] A second target product is obtained according to the data storage model and the product information.

[0097] Among them, the difference between the first address and the second address may mean that the place of origin of the secondary card that the user wants to apply for is different from the place of origin of the primary card. In this case, the common basic storage model is used to process the secondary card business, and the name of the secondary card applied for is a cross-domain secondary card.

[0098] For example, the secondary card ordering system stores basic storage model 1, regional storage model 2 for Province A, and regional storage model 3 for Province B. The primary card information submitted by the current user shows that the place of origin is Province A. If the user's intention information shows that he wants to apply for a secondary card with the place of origin in Province B, the basic storage model 1 is directly determined from the secondary card ordering system as the data storage model for determining the first target product and the second target product.

[0099] S104: Determine a secondary card product according to the first target product and the second target product.

[0100] Among them, the secondary card products may be packages, functions and services recommended for secondary card processing.

[0101] In the embodiment of the present application, after determining the secondary card product according to the first target product and the second target product, the primary and secondary card ordering method may further include:

[0102] According to the secondary card product and regional information, the application quantity of the secondary card product is determined from the relationship between the secondary card product and the application quantity pre-stored in the data storage model. The application quantity of the secondary card product is used by the user to select the number of secondary cards to apply for.

[0103] In the embodiment of the present application, after determining the secondary card product according to the first target product and the second target product, the primary and secondary card ordering method may further include:

[0104] Determine the secondary card library, which includes combination products, including family cards, parent-child cards, and eSIM cards;

[0105] In response to a user's selection of a combination product, determining a target combination product;

[0106] Determine the target product based on the target combination product and supplementary card products;

[0107] Carry out the business processing of secondary cards according to the target products.

[0108] Among them, the combination product can be a product provided by the operator that is different from the secondary card product and includes communication services with benefits or other rights.

[0109] The primary and secondary card ordering method provided in the embodiment of the present application can utilize the data storage model to make the business judgment process more concise, reduce customer service costs and improve business processing efficiency. At the same time, the various matching rules in the data storage model can realize the user's personalized ordering needs and improve user satisfaction and loyalty.

[0110] Figure 2 Another method for ordering primary and secondary cards provided in the embodiment of the present application is as follows: Figure 2 As shown, the method comprises the following steps:

[0111] S201. Receive personalized order information from the user.

[0112] Among them, the personalized subscription information can be the user's primary card information and secondary card intention information submitted by the user. The secondary card intention information may include customized information on the package, functions and services that the user wants to apply for the secondary card.

[0113] Among them, personalized ordering information can be information received by the user ordering interface. The channel for the user ordering interface to receive business information can be the application submitted by the user at the offline business hall; it can also be through mobile phone advertising to promote marketing activities, and use APP and other application software to collect intention information forms, and then enter the operation platform for business processing; it can also be through multi-channel customer expansion to obtain ordering information, for example, undertaking the secondary card business handled by the enterprise for its employees.

[0114] S202: Generate personalized configuration files for primary and secondary cards.

[0115] Among them, the personalized configuration file can be generated through a pre-set model, and the personalized configuration file can be the package, function and service file of the secondary card product recommended to the user.

[0116] The pre-set model may refer to a model storing secondary card product matching rules, and the secondary card product matching rules may be matching rules set in advance by the operator based on the user's historical order records for the product and the current marketing strategy.

[0117] For example, user A submits a request for a secondary card subscription through the user subscription interface. After receiving the user's personalized subscription information, the secondary card subscription system generates a corresponding personalized configuration file and provides corresponding personalized communication services for the primary and secondary cards based on the configuration file. Specifically, the user's personalized subscription information may be the package, service requirements and user profile information provided by the user for applying for a secondary card. The user profile information may be the user's primary card product and province information. The user's primary card product and province information are matched with the rules in the pre-set model to obtain a personalized configuration file. For example, the matching result of product A and province a is various traffic packages, the matching result of product A and province b is various voice packages, and the matching result of product B and province a is a combination package or other functions of some traffic packages and voice packages.

[0118] S203: Provide personalized communication product services for the primary and secondary cards according to the personalized configuration files.

[0119] Among them, when providing personalized communication product services for the main and secondary cards according to the personalized configuration files, communication services such as family cards, parent-child cards, eSIM secondary cards, etc. that contain rights or other personalized privileges can also be provided.

[0120] The primary and secondary card subscription method provided in the embodiment of the present application can recommend primary and secondary card subscription products that meet the user's personal needs through a pre-set storage model and an innovative secondary card library. The user chooses the package and service that suits him or her, which meets the user's personalized communication needs. Through personalized subscription, the user can customize his or her own communication service, which improves user satisfaction and loyalty, and also promotes differentiated service competition. Operators can provide more diversified packages and services to meet the needs of different users and enhance competitiveness.

[0121] Figure 3 This is a specific flow chart of another method for ordering primary and secondary cards provided in an embodiment of the present application. Figure 3As shown, the channels for accepting business requests include users submitting business requests to the hall, collecting intention forms through marketing activities and then entering the operation platform to process the business, and expanding customers through other channels to obtain business. When a business request is received, the business request processing and business judgment process are carried out. Specifically, according to the business request information, the main card information is queried. If the main card information does not exist, a request to end the business is submitted; if the main card information exists, the product and province characteristic information in the main card is extracted as the main card mark information; the main card mark information is matched with the product and province rules in the pre-set model to generate the secondary card product corresponding to the business request information and the number of secondary cards allowed to be applied for; the generated secondary card product is combined with the personalized secondary card result formed by the innovative secondary card library, and recommended to the user for selection, wherein the pre-set model will verify whether the personalized secondary card result meets the rules of the pre-set model according to the main card product and the number of secondary cards allowed to apply for, to avoid recommendation errors; after the user selects the secondary card product, the business is submitted to handle the corresponding secondary card for the user.

[0122] Figure 4 This is a schematic diagram of the structure of the primary and secondary card ordering device provided in the embodiment of the present application. Figure 4 As shown, the primary and secondary card ordering device 40 includes: a receiving module 401, an acquisition module 402, a first determination module 403 and a second determination module 404. Among them:

[0123] The receiving module 401 is used to receive a service request information, where the service request information is a request information for a user to apply for a secondary card;

[0124] The acquisition module 402 is used to acquire the identification information in the user's primary card information according to the service request information, and the identification information includes product information and region information;

[0125] The first determination module 403 is used to determine the first target product corresponding to the region information and the user intention information from the data storage model, and determine the second target product corresponding to the product information from the data storage model according to the region information, the product information and the user intention information, the user intention information is the intended address information of the user applying for the secondary card in the business request information, and the data storage model stores the matching rules for applying for the secondary card product;

[0126] The second determination module 404 is used to determine the secondary card product according to the first target product and the second target product.

[0127] In the embodiment of the present application, the acquisition module 402 can also be used for:

[0128] Obtain user information based on business request information;

[0129] According to the user information, the user's main card information and the identification information of the user's main card information are determined from the secondary card ordering system.

[0130] In the embodiment of the present application, the acquisition module 402 may also be used for:

[0131] If the user's primary card information is not found in the secondary card ordering system, a prompt message to apply for an initial primary card will be sent to the user.

[0132] In the embodiment of the present application, the acquisition module 402 may also be used for:

[0133] Receive primary card application information, which is the request information of the user to apply for an initial primary card;

[0134] Complete the initial main card application process based on the main card application information;

[0135] The information of the initial primary card is stored in the secondary card ordering system to execute the step of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system according to the user information.

[0136] In the embodiment of the present application, the first determining module 403 may also be used to:

[0137] Comparing the first address in the region information with the second address in the user intention information;

[0138] If the first address and the second address are in the same region, determining the mark state corresponding to the first address, the mark state indicates whether there is a corresponding regional storage model for the first address, and the regional storage model is used to store the matching rules for applying for the secondary card product at the location of the first address;

[0139] If the first address has a mark, the regional storage model is determined to be a data storage model, and the data storage model is used to determine the first target product and the second target product;

[0140] If there is no mark at the first address, the basic storage model is determined to be a data storage model, wherein the basic storage model is used to store matching rules for applying for secondary card products that are common to all regions, and the basic storage model is different from the regional storage model;

[0141] Obtaining a first target product according to the data storage model and the regional information;

[0142] A second target product is obtained according to the data storage model and the product information.

[0143] In the embodiment of the present application, the first determining module 403 may also be used to:

[0144] If the first address and the second address are not in the same region, determining the basic storage model to be a data storage model;

[0145] Determine a first target product corresponding to the region information and the user intention information from the data storage model;

[0146] A second target product is obtained according to the data storage model and the product information.

[0147] In the embodiment of the present application, the second determining module 404 may also be used to:

[0148] According to the secondary card product and regional information, the application quantity of the secondary card product is determined from the relationship between the secondary card product and the application quantity pre-stored in the data storage model. The application quantity of the secondary card product is used by the user to select the number of secondary cards to apply for.

[0149] In the embodiment of the present application, the second determining module 404 may also be used to:

[0150] Determine the secondary card library, which includes combination products, including family cards, parent-child cards, and eSIM cards;

[0151] In response to a user's selection of a combination product, determining a target combination product;

[0152] Determine the target product based on the target combination product and supplementary card products;

[0153] Carry out the business processing of secondary cards according to the target products.

[0154] As can be seen from the above, the primary and secondary card ordering device of the embodiment of the present application has a receiving module 401, which is used to receive service request information, and the service request information is the request information of the user to apply for a secondary card; an acquisition module 402, which is used to obtain the mark information in the user's primary card information according to the service request information, and the mark information includes product information and regional information; a first determination module 403, which is used to determine the first target product corresponding to the regional information and the user's intention information from the data storage model according to the regional information, the product information and the user's intention information, and to determine the second target product corresponding to the product information from the data storage model, the user's intention information is the intended address information of the user applying for a secondary card in the service request information, and the data storage model stores the matching rules for applying for secondary card products; a second determination module 404, which is used to determine the secondary card product according to the first target product and the second target product. Therefore, the embodiment of the present application can provide a method for users to select packages and services according to their own needs and order secondary cards according to the primary and secondary card ordering device, meet the needs of different users for primary and secondary card ordering, improve the user's product use satisfaction, and achieve the effect of personalized recommendation ordering service.

[0155] Figure 5 This is a schematic diagram of the structure of an electronic device provided in an embodiment of the present application. Figure 5 As shown, the electronic device 50 includes:

[0156] The electronic device 50 may include a processor 501 with one or more processing cores, a memory 502 with one or more computer-readable storage media, a network interface 503 and other components. The processor 501 , the memory 502 and the network interface 503 are connected via a bus 504 .

[0157] In the specific implementation process, at least one processor 501 executes the computer execution instructions stored in the memory 502, so that the at least one processor 501 executes the above method for ordering primary and secondary cards.

[0158] The specific implementation process of the processor 501 can be found in the above method embodiment, and its implementation principle and technical effect are similar, so this embodiment will not be repeated here.

[0159] In the above Figure 5 In the illustrated embodiment, it should be understood that the processor may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), etc. A general-purpose processor may be a microprocessor or any conventional processor. The steps of the method disclosed in the invention may be directly implemented as being executed by a hardware processor, or may be executed by a combination of hardware and software modules in the processor.

[0160] The memory may include a high-speed memory (Random Access Memory, RAM), and may also include a non-volatile memory (Non-volatile Memory, NVM), such as at least one disk memory.

[0161] The network interface may be a wireless network interface or a wired network interface, and the network interface is generally used to establish a communication connection between an electronic device and other electronic devices. For example, the network interface is used to connect the electronic device to an external terminal through a network, establish a data transmission channel and a communication connection between the electronic device and the external terminal, etc.

[0162] The bus may be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, or an Extended Industry Standard Architecture (EISA) bus, etc. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of representation, the bus in the drawings of the present application is not limited to only one bus or one type of bus.

[0163] In some embodiments, a computer program product is also proposed, including a computer program or instructions, which, when executed by a processor, implements the steps in any of the above-mentioned primary and secondary card ordering methods.

[0164] A person of ordinary skill in the art will appreciate that all or part of the steps in the various methods of the above embodiments may be completed by instructions, or by controlling related hardware through instructions. The instructions may be stored in any computer-readable storage medium and loaded and executed by a processor.

[0165] To this end, an embodiment of the present application provides a computer-readable storage medium, which stores multiple instructions, and the instructions can be loaded by a processor to execute the steps in any one of the primary and secondary card ordering methods provided in the embodiments of the present application.

[0166] The storage medium may include: a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, etc.

[0167] According to one aspect of the present application, a computer program product or a computer program is provided. The computer program product or the computer program comprises computer instructions stored in a computer-readable storage medium.

[0168] Since the instructions stored in the storage medium can execute the steps in any one of the primary and secondary card ordering methods provided in the embodiments of the present application, the beneficial effects that can be achieved by any one of the primary and secondary card ordering methods provided in the embodiments of the present application can be achieved. Please refer to the previous embodiments for details and will not be repeated here.

[0169] The specific implementation of the above operations can be found in the previous embodiments, which will not be described in detail here.

[0170] Those skilled in the art will readily appreciate other embodiments of the present application after considering the specification and practicing the invention disclosed herein. The present application is intended to cover any modification, use or adaptation of the present application, which follows the general principles of the present application and includes common knowledge or customary techniques in the art that are not disclosed in the present application. The specification and examples are intended to be exemplary only, and the true scope and spirit of the present application are indicated by the following claims.

[0171] It should be understood that the present application is not limited to the precise structures that have been described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present application is limited only by the appended claims.

Claims

1. A method for ordering primary and secondary cards, characterized in that: Applied to the supplementary card ordering system, including: Receiving service request information, wherein the service request information is request information for a user to apply for a secondary card; According to the service request information, obtaining the identification information in the primary card information of the user, wherein the identification information includes product information and region information; According to the region information, the product information and the user intention information, determining from the data storage model a first target product corresponding to the region information and the user intention information, and determining from the data storage model a second target product corresponding to the product information, wherein the user intention information is the intended address information of the user applying for a secondary card in the service request information, and the data storage model stores a matching rule for applying for a secondary card product; A secondary card product is determined according to the first target product and the second target product.

2. The method according to claim 1, characterized in that The acquiring, according to the service request information, the flag information in the primary card information of the user comprises: Acquiring user information according to the service request information; According to the user information, the user's primary card information and the identification information of the user's primary card information are determined from the secondary card ordering system.

3. The method according to claim 2, characterized in that After acquiring the user information according to the service request information, the method further includes: If the user's primary card information is not found in the secondary card ordering system, a prompt message for applying for an initial primary card is sent to the user.

4. The method according to claim 3, characterized in that After sending a prompt message for applying for an initial primary card to the user if the user's primary card information is not found in the secondary card ordering system, the method further includes: Receiving primary card application information, wherein the primary card application information is request information of a user applying for an initial primary card; Complete the initial main card application process based on the main card application information; The information of the initial primary card is stored in the secondary card ordering system to execute the step of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system according to the user information.

5. The method according to claim 1, characterized in that The determining, based on the region information, the product information and the user intention information, from a data storage model a first target product corresponding to the region information and the user intention information, and determining from a data storage model a second target product corresponding to the product information, comprises: Comparing the first address in the region information with the second address in the user intention information; If the first address and the second address are in the same region, determining a mark state corresponding to the first address, the mark state indicating whether there is a corresponding regional storage model for the first address, the regional storage model being used to store matching rules for applying for secondary card products at the location of the first address; If the first address has a mark, determining the regional storage model as the data storage model, the data storage model is used to determine the first target product and the second target product; If there is no mark at the first address, determining that the basic storage model is the data storage model, wherein the basic storage model is used to store the matching rules for applying for secondary card products that are common to all regions, and the basic storage model is different from the regional storage model; Obtaining the first target product according to the data storage model and the regional information; The second target product is obtained according to the data storage model and the product information.

6. The method according to claim 5, characterized in that After comparing the first address in the region information and the second address in the user intention information, the method further includes: If the first address and the second address are not in the same region, determining the basic storage model to be the data storage model; Determine the first target product corresponding to the region information and the user intention information from the data storage model; The second target product is obtained according to the data storage model and the product information.

7. The method according to claim 1, characterized in that After determining the secondary card product according to the first target product and the second target product, the method further includes: According to the secondary card product and the regional information, the application quantity of the secondary card product is determined from the relationship between the secondary card product and the application quantity pre-stored in the data storage model, and the application quantity of the secondary card product is used for the user to select the number of secondary cards to apply for.

8. The method according to claim 1, characterized in that After determining the secondary card product according to the first target product and the second target product, the method further includes: Determine a secondary card library, the secondary card library includes combination products, and the combination products include family cards, parent-child cards, and eSIM cards; In response to a user's selection of a combination product, determining a target combination product; Determine a target product according to the target combination product and the secondary card product; Carry out the business processing of secondary cards according to the target products.

9. A device for ordering primary and secondary cards, characterized in that: include: A receiving module, used to receive service request information, wherein the service request information is request information for a user to apply for a secondary card; An acquisition module, configured to acquire, according to the service request information, the identification information in the primary card information of the user, wherein the identification information includes product information and region information; a first determination module, configured to determine, from a data storage model, a first target product corresponding to the region information and the user intention information, and a second target product corresponding to the product information, according to the region information, the product information and the user intention information, wherein the user intention information is the intended address information of the user applying for a secondary card in the service request information, and the data storage model stores a matching rule for applying for a secondary card product; The second determining module is used to determine a secondary card product according to the first target product and the second target product.

10. An electronic device, comprising: A processor, and a memory communicatively connected to the processor; The memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the method for ordering primary and secondary cards according to any one of claims 1 to 8.

11. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, are used to implement the method for ordering primary and secondary cards as described in any one of claims 1 to 8.

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