Integrated informatization intelligent operation and maintenance management system, medium and equipment

Abstract

The invention discloses an integrated informatization intelligent operation and maintenance management system which is characterized by comprising an asset management module, a monitoring management module, a log acquisition management module, an automatic operation module, an operation and maintenance service module and a visual interaction module. The automatic operation module comprises centralized management of operation and maintenance scripts, the monitoring management module obtains information of the asset management module, and the visual interaction module displays output information of the monitoring management module, the log collection management module and the operation and maintenance service module; and the asset management module comprises asset input, asset checking, deadline notification and load data acquisition. Compared with the prior art, the integrated informatization intelligent operation and maintenance management system, the medium and the equipment have the advantages that operation and use are convenient, deployment steps are reduced, the automation degree is high, and the integration effect is good.

Description

Technical Field

[0001] The present invention relates to the field of intelligent operation and maintenance management technology, and specifically to an integrated information-based intelligent operation and maintenance management system, medium and equipment. Background Art

[0002] With the rapid development of information technology, enterprises have an increasing demand for operation and maintenance management. Especially driven by emerging technologies such as cloud computing, big data, and the Internet of Things, the complexity and importance of operation and maintenance management have become increasingly prominent.

[0003] Although traditional operation and maintenance systems have met the basic operation and maintenance needs of enterprises to a certain extent, they generally have problems such as high resource usage, complex deployment process, and numerous configuration steps. These problems seriously restrict the improvement of operation and maintenance efficiency, increase the operating costs of enterprises, and may increase the risk of business interruption.

[0004] When in use, traditional operation and maintenance software often requires running complex background services on the server, affecting the normal operation of other businesses. At the same time, deployment usually requires complex installation and configuration, including installing dependent software, configuring databases, setting user permissions and other steps. A lot of customization work is required, which further increases the difficulty and cost of deployment. Summary of the invention

[0005] The technical problem to be solved by the present invention is to overcome the above technical defects and provide an integrated information-based intelligent operation and maintenance management system, medium and equipment that is easy to operate and use, reduces deployment steps, has a high degree of automation and good integration effect.

[0006] In order to solve the above technical problems, the technical solution provided by the present invention is: an integrated information-based intelligent operation and maintenance management system, characterized in that it includes an asset management module, a monitoring management module, a log collection management module, an automated operation module, an operation and maintenance service module and a visual interaction module;

[0007] The automated operation module includes centralized management of operation and maintenance scripts, the monitoring and management module obtains information from the asset management module, and the visual interaction module displays output information from the monitoring and management module, the log collection and management module, and the operation and maintenance service module;

[0008] The asset management module includes asset entry, asset inventory, deadline notification, and load data collection. The monitoring management module includes building a topological hierarchical relationship to monitor resource status. The log management includes collecting data in the system with a log collector for centralized management. The operation and maintenance service module includes a self-service portal, a service background, and an operation analysis unit.

[0009] Preferably, the visualization interaction module includes a 3D visualization large screen for displaying data information and observing the application running status.

[0010] Preferably, the self-service portal includes a web page and a mobile portal website, the service workstation includes first-line operation and maintenance personnel who obtain web page information and second-line expert personnel who circulate first-line operation and maintenance information, and the operation analysis unit includes a leadership decision-making layer that obtains service workstation information.

[0011] Preferably, the asset information in the asset entry includes entry of: applications, databases, middleware, containers, operating systems, network devices, security devices, hardware devices and other objects;

[0012] The asset inventory includes generating a fixed asset tag for the entered asset, wherein the fixed asset tag includes project information of the corresponding fixed asset;

[0013] The deadline notification sets a deadline reminder date, and provides information reminders when the device license expires. The load data collection obtains the operating load of the asset equipment.

[0014] Preferably, the automated operation module includes an operation and maintenance script center, a health inspection center, a vulnerability repair center, and a scheduled operation center;

[0015] The operation and maintenance script center includes script transplantation, script classification, script review, script authorization and execution; the health inspection center includes risk identification, risk analysis, and risk handling suggestions; the system vulnerability repair center includes scheduled execution, email notification and report generation.

[0016] Preferably, the monitoring management module includes a display layer, an access layer, a component layer, a system layer and a hardware layer, the display layer includes a connection to a visualization interaction module, the access layer includes process monitoring, port monitoring, dialing monitoring and ICMP monitoring, the component layer includes obtaining database and middleware information, the system layer includes obtaining operating system, public cloud, virtual machine and container information, and the hardware layer includes obtaining switches, routers, physical hosts, physical storage, firewalls and load balancing information.

[0017] On the other hand, the present invention discloses an integrated information-based intelligent operation and maintenance management device, including a server body, which is also equipped with a processor, a chipset, a memory group, a storage group, an interface group and a network communication group.

[0018] Another aspect of the present invention discloses a computer-readable storage medium on which a computer program is stored. When the computer program is executed by a processor, the above-mentioned intelligent operation and maintenance management system is implemented.

[0019] The advantages of the present invention over the prior art are that when the computer program is executed by the processor, the intelligent operation and maintenance management system described in any one of claims 1 to 6 is implemented, and the hardware information required for operation and maintenance is obtained through the classification and coordination of the six functional modules, and information monitoring is performed, while vulnerability detection and maintenance are performed. The additional operation and maintenance service module improves the user experience, and the operation and maintenance management report is displayed on a visual large screen, which meets the needs of use and reduces the complexity of the deployment steps. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] Figure 1 This is a schematic diagram of the operation and maintenance scenario application.

[0021] Figure 2 It is a structural diagram of the intelligent operation and maintenance management system. DETAILED DESCRIPTION

[0022] The present invention is further described in detail below in conjunction with the accompanying drawings.

[0023] Combined with Figure 1-2 As shown, an integrated information-based intelligent operation and maintenance management system includes an asset management module, a monitoring management module, a log collection management module, an automated operation module, an operation and maintenance service module, and a visual interaction module;

[0024] The automated operation module includes centralized management of operation and maintenance scripts, the monitoring and management module obtains information from the asset management module, and the visual interaction module displays output information from the monitoring and management module, the log collection and management module, and the operation and maintenance service module;

[0025] The asset management module includes asset entry, asset inventory, deadline notification, and load data collection. The monitoring management module includes building a topological hierarchical relationship to monitor resource status. The log management includes collecting data in the system with a log collector for centralized management. The operation and maintenance service module includes a self-service portal, a service background, and an operation analysis unit.

[0026] In the specific implementation of the present invention, the visualization interaction module includes a 3D visualization large screen for displaying data information and observing the running status of the application. The self-service portal includes a web page and a mobile portal website. The service workbench includes first-line operation and maintenance personnel who obtain web page information and second-line expert personnel who circulate first-line operation and maintenance information. The operation analysis unit includes a leadership decision-making layer that obtains service workbench information.

[0027] Asset information in asset entry includes: applications, databases, middleware, containers, operating systems, network devices, security devices, hardware devices and other objects; asset inventory includes the production of fixed asset tags for the entered assets, and the fixed asset tags include the project information of the corresponding fixed assets; deadline notification sets the deadline reminder date, and issues information reminders when the equipment license expires; load data collection obtains the operating load of the asset equipment;

[0028] The automated operation module includes an operation and maintenance script center, a health inspection center, a vulnerability repair center, and a scheduled operation center; the operation and maintenance script center includes script transplantation, script classification, script review, script authorization, and execution; the health inspection center includes risk identification, risk analysis, and risk handling suggestions; the system vulnerability repair center includes scheduled execution, email notification, and report generation.

[0029] The monitoring and management module includes a display layer, an access layer, a component layer, a system layer and a hardware layer. The display layer includes a connection to a visualization interaction module, the access layer includes process monitoring, port monitoring, dialing monitoring and ICMP monitoring, the component layer includes obtaining database and middleware information, the system layer includes obtaining operating system, public cloud, virtual machine and container information, and the hardware layer includes obtaining switch, router, physical host, physical storage, firewall and load balancing information.

[0030] The contents not described in detail in this specification belong to the prior art known to professional and technical personnel in this field.

[0031] In one embodiment:

[0032] The all-in-one information-based intelligent operation and maintenance management equipment includes processor, chipset, memory, storage, BIOS, network interface, power supply, working temperature: 0℃-60℃, storage temperature: -20-85℃, working humidity: 5%-95%, no condensation.

[0033] The interfaces include VGA+HDMI+DP display interface, COM port, USB3.0 interface, I / O interface and other expansion interfaces.

[0034] The above shows and describes the basic principles and main features of the present invention and the advantages of the present invention. It should be understood by those skilled in the art that the present invention is not limited by the above embodiments, and the above embodiments and descriptions are only for explaining the principles of the present invention. Without departing from the spirit and scope of the present invention, the present invention may have various changes and improvements, and these changes and improvements all fall within the scope of the present invention to be protected.

[0035] Asset management is application-centric and is a unified resource center for monitoring, health inspection, fault handling, automated operation and maintenance, IT service processes and other scenarios. It realizes automation of input and update, and ultimately becomes a "digital mirror" of IT facilities. Monitoring alarm serves as an enterprise monitoring and alarm management center, covering various IT resource objects, providing intelligent processing of alarms for noise reduction and correlation analysis, assisting in root cause location, and can be linked to automated tools to achieve fault self-healing.

[0036] Log management solves the difficulties of log collection and query under distributed architecture, and provides a log product that monitors, alerts, and analyzes and displays logs. It provides easy-to-use multi-scenario log collection, third-party ES access, visualized log field extraction, log storage, powerful log query, log keywords, and log aggregation alerts.

[0037] Automated management covers the automation capabilities of scenarios required for operation and maintenance management, and precipitates a variety of automated operation and maintenance scenarios, including automated inspections, operating system patch installation, and a variety of automated operation and maintenance scripts, supporting up to 50 devices of various types;

[0038] Operation and maintenance service management, based on the ITIL concept, builds a service request bridge between IT operation and maintenance personnel and ordinary users, unifies the service interface between IT operation and maintenance departments and users and business departments, provides complete and efficient IT operation and maintenance services, and improves the efficiency of user and business department request and problem support;

[0039] Visual management provides four large screens for asset management, application alarms, 3D application management, and core application monitoring, as well as two reports for alarm analysis and work order analysis.

[0040] The scope of the present invention is defined by the appended claims and their equivalents, and therefore, the following detailed description of the embodiments of the present invention provided in the accompanying drawings is not intended to limit the scope of the present invention as claimed but merely represents selected embodiments of the present invention.

[0041] In the present invention, unless otherwise clearly specified and limited, the terms "installed", "connected", "connected", "fixed" and the like should be understood in a broad sense, for example, it can be a fixed connection, a detachable connection, or an integral connection; it can be directly connected or indirectly connected through an intermediate medium, it can be the internal connection of two elements or the interaction relationship between two elements. For ordinary technicians in this field, the specific meanings of the above terms in the present invention can be understood according to specific circumstances.

[0042] The present invention and its embodiments are described above, and such description is not restrictive. The drawings show only one embodiment of the present invention, and the actual structure is not limited thereto. In short, if ordinary technicians in the field are inspired by it, without departing from the purpose of the invention, they can design a structure and embodiment similar to the technical solution without creativity, which should belong to the protection scope of the present invention.

Claims

1. An integrated information-based intelligent operation and maintenance management system, characterized by: It includes asset management module, monitoring management module, log collection management module, automated operation module, operation and maintenance service module and visual interaction module; The automated operation module includes centralized management of operation and maintenance scripts, the monitoring and management module obtains information from the asset management module, and the visual interaction module displays output information from the monitoring and management module, the log collection and management module, and the operation and maintenance service module; The asset management module includes asset entry, asset inventory, deadline notification, and load data collection. The monitoring management module includes building a topological hierarchical relationship to monitor resource status. The log management includes collecting data in the system with a log collector for centralized management. The operation and maintenance service module includes a self-service portal, a service background, and an operation analysis unit.

2. The integrated information-based intelligent operation and maintenance management system according to claim 1, characterized in that: The visualization interaction module includes a 3D visualization large screen for displaying data information and observing the application running status.

3. The integrated information-based intelligent operation and maintenance management system according to claim 1 is characterized by: The self-service portal includes a web page and a mobile portal website, the service workbench includes a first-line operation and maintenance personnel who obtain web page information and a second-line expert personnel who circulate the first-line operation and maintenance information, and the operation analysis unit includes a leadership decision-making layer that obtains the service workbench information.

4. The integrated information-based intelligent operation and maintenance management system according to claim 1, characterized in that: The asset information in the asset entry includes the entry of: applications, databases, middleware, containers, operating systems, network devices, security devices, hardware devices and other objects; The asset inventory includes generating a fixed asset tag for the entered asset, wherein the fixed asset tag includes project information of the corresponding fixed asset; The deadline notification sets a deadline reminder date, and provides information reminders when the device license expires. The load data collection obtains the operating load of the asset equipment.

5. The integrated information-based intelligent operation and maintenance management system according to claim 1 is characterized by: The automated operation module includes an operation and maintenance script center, a health inspection center, a vulnerability repair center, and a scheduled operation center; The operation and maintenance script center includes script transplantation, script classification, script review, script authorization and execution; the health inspection center includes risk identification, risk analysis, and risk handling suggestions; the system vulnerability repair center includes scheduled execution, email notification and report generation.

6. The integrated information-based intelligent operation and maintenance management system according to claim 4, characterized in that: The monitoring and management module includes a display layer, an access layer, a component layer, a system layer and a hardware layer. The display layer includes a connection to a visualization interaction module, the access layer includes process monitoring, port monitoring, dialing monitoring and ICMP monitoring, the component layer includes obtaining database and middleware information, the system layer includes obtaining operating system, public cloud, virtual machine and container information, and the hardware layer includes obtaining switch, router, physical host, physical storage, firewall and load balancing information.

7. An integrated information-based intelligent operation and maintenance management device, comprising the intelligent operation and maintenance management system described in any one of claims 1 to 6, characterized in that: The server body includes a processor, a chipset, a memory group, a storage group, an interface group and a network communication group.

8. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, the intelligent operation and maintenance management system according to any one of claims 1 to 6 is implemented.

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